Customers Gain From Reduced Liabilities As IDIS And VMI Extend Remote Monitoring Capability With Deep Learning Analytics

Buyers of video technology are focusing increasingly on business protocol enforcement applications, in addition to traditional security, says IDIS America and virtual guarding and monitoring service partner Virtual Management Intelligence (VMI).

The two companies are working together to deliver AI-supported remote surveillance services, including business operations monitoring, in sectors such as transportation, warehousing, cannabis production, food processing, banking, and finance.

Improve monitoring of vehicle safety checks

In transportation, for example, IDIS video is being used by VMI to improve monitoring of 24-point vehicle safety checks which must be carried about by drivers to ensure compliance with Department of Transportation (DoT) requirements.

At high-security locations such as banks, the company is helping to streamline and adhere to opening and closing protocols. And, in major industrial applications - from coffee roasting to food processing - its monitoring services are underpinning both safety and production line efficiency.

Delivering enterprise-level monitoring

“These are applications where customers want video technology to focus on the wider wellbeing of their business operations, and to reduce their liabilities,” says San Kim, VMI, Operations Director. IDIS Deep Learning Analytics (IDLA) to deliver enterprise-level monitoring to more customers more affordably

 “Security is still a key requirement but there is a growing realization that cameras can be used for so much more. VMI is using IDIS end-to-end video solutions, including IDIS Deep Learning Analytics (IDLA) to deliver enterprise-level monitoring to more customers more affordably,” he notes.

“IDLA’s automated detection tools – including line-cross, loitering, and object detection – are taking pressure off VMI’s monitoring teams and helping them give users of all sizes access to the kind of customized 24/7 surveillance that was traditionally only available to large corporations with dedicated control room operations.”

IDIS video tech

“This is also helping users cut their insurance liabilities and reduce their litigation risks,” Kim adds.

“Our clients can now contact any of our operators and say, ‘I had a slip in one of my lobbies. Can you back up the relevant cameras, upload the recordings to a particular folder on our FTP, send a link to the store manager, and also include it on a report to our insurers as soon as possible?”

The comparatively long operational life of IDIS video tech, its straightforward maintenance and upgrade paths, along with its ease of use for VMI’s customers, are also proving to be valuable in reducing the company’s trouble-shooting workload.

Offering video monitoring solutions

“Compared to alternative mix-and-match solutions that we’ve tried, the IDIS end-to-end, single supply model is more cost-effective to operate and maintain,” Kim points out. However, he warns against the industry over-promising when it comes to the capabilities of deep learning analytics. “For the video sector as a whole, the challenge now is to focus on applicable solutions that work in real life. We’ve already proven that our deep learning engine is solid, we now need to look at how best to use the level of accuracy we’ve developed.”

“We are working closely with VMI to offer some of the best value video monitoring solutions available, not just for security purposes but for much wider business applications, as well,” says Jason Burrows, Sales Director, Western U.S., IDIS America. “Looking ahead, we see exciting opportunities for deep learning analytics to be closely customized to solve the specific problems of individual customers.”