SaaS Alerts, a cybersecurity provider focusing on Managed Service Providers (MSPs), has shared significant milestones and growth for the year 2021.
The company, which launched in Beta in August 2020 and became widely available in January 2021, has swiftly expanded its partnership network to over 350 MSPs. These partners manage more than 100,000 Small-to-Midsize Business (SMB) cloud application accounts, benefiting from SaaS Application Monitoring, Alerting, and Remediation services.
Rapid SaaS Adoption Spurs Security Needs
The surge in SaaS application adoption, fueled by the shift to remote work and the demand for centralized business data solutions, has heightened awareness of potential security threats. These concerns offer MSPs new pathways to protect client data while capitalizing on SaaS security services as a lucrative revenue stream.
Enhancing SaaS Environment Safety
SaaS Alerts is geared towards assisting MSPs in monitoring popular SaaS applications like Microsoft 365, Google Workspace, and Salesforce.
Their platform aims to mitigate risks such as data theft and accidental data exposure caused by employees or external threats. "I'm so very proud of what the SaaS Alerts Team has accomplished in such a short period," stated Jim Lippie, CEO of SaaS Alerts.
Milestones and Achievements for 2021
Throughout 2021, SaaS Alerts achieved numerous milestones, including the platform's general release on January 20, 2021.
The company grew its MSP partner base to 360 and added over 125,000 SMB end-user accounts. Additionally, they have logged over 50 million security events and secured $4.5 million in funding. Notably, a collaboration with Channel Angels allowed for a unique funding vehicle where MSP owners contributed over $500,000.
Strategic Partnerships and Insights
SaaS Alerts initiated key partnerships with Zomentum and Solutions Granted to boost MSP cybersecurity revenue and provide multi-layered security solutions. They also introduced the inaugural SaaS Application Security Insights (SASI) Report, offering critical analysis on SMB SaaS application usage.
Innovations and Product Enhancements
The company rolled out a security reporting module with automated scheduling and customizable event alert thresholds. By adding over 100 new alerts and a ticket suppression feature, SaaS Alerts streamlined alert management. Moreover, they introduced remediation guidance for critical alerts and allowed IP whitelisting at the account level.
Expansion of MSP Tools Division
Recognizing MSPs as primary cyberattack targets, SaaS Alerts bolstered product capabilities for monitoring user behavior within MSP tool stacks. This led to the release of third-party security monitoring for IT Glue, an IT Documentation Platform, and NinjaOne, a Remote Monitoring and Management (RMM) Platform. These tools alert MSP executives to unusual user activities.
Key Appointments and Educational Initiatives
In 2021, SaaS Alerts welcomed several key leaders, including CEO Jim Lippie in January and Pat Sullivan as Vice President of Sales in March.
The company has also scheduled educational webinars to assist MSPs with the impending Microsoft 365 pricing changes, which will take effect on March 1st. The sessions, slated for February, will equip MSPs with a pricing calculator adapted for new margin conditions.
SaaS Alerts, the cybersecurity company purpose-built for Managed Service Providers (MSPs) to protect and monetize their customers’ core business SaaS applications revealed its 2021 growth and key performance accelerants.
Since its Beta launch in August 2020 and the general availability of the platform in January 2021, SaaS Alerts has rapidly expanded its MSP partner base to include over 350 Managed Service Providers supporting over 100,000 Small-to-Midsize Business (SMB) cloud application accounts with SaaS Application Monitoring, Alerting, and Remediation.
SaaS Application adoption
The accelerated rate of SaaS Application adoption by businesses, driven in part by the need to provide collaboration and productivity tools to enable remote workforces – along with the need for more centralized and tightly controlled business data resources, has continued to elevate awareness and critical concern for major threat vectors and security gaps that exist in SaaS Application security.
These same security concerns present new opportunities for MSPs – a way to better safeguard their clients while offering SaaS security services that will also drive a profitable new revenue stream for their MSPs.
SaaS Alerts
Safeguard against security threats to a business’ SaaS environment such as data theft, data that’s at risk
SaaS Alerts was designed to help MSPs monitor and protect their customers’ usage of the most popular SaaS applications such as Microsoft 365, Google Workspace, Salesforce, Dropbox, and more – and to safeguard against security threats to a business’ SaaS environment such as data theft, data that’s at risk due to unintentional employee mishaps and actions taken by bad actors.
“I’m so very proud of what the SaaS Alerts Team has accomplished in such a short period,” said Jim Lippie, CEO of SaaS Alerts.
SaaS for MSP
“2021 has been an amazing year for us and 2022 is shaping up to be even better."
"We’re grateful to our hundreds of MSP partners who recognized our vision from the start and who continue to work with us every day to enhance the SaaS Alerts platform for the entire MSP community.”
Key 2021 milestones and achievements
- Corporate Momentum and Adoption
- Released General Availability of SaaS Alerts Platform – Jan 20, 2021
- Grew MSP Partner base to 360 MSPs
- Added over 125,000 SMB end-user accounts via its MSP Partners
- Logged over 50M Security Events to date
- Raised a total of $4.5M in funding
In coordination with Channel Angels, created the first-ever channel software funding vehicle allowing MSPs to invest – MSP Owners/Employees now account for over $500K of a total of $4.5M funding.
- Launched a strategic partnership with Zomentum to help MSPs increase their cybersecurity revenue.
- Launched strategic partnership with Solutions Granted to offer MSPs a multi-layered approach to SaaS cybersecurity.
- Released first-ever SASI (SaaS Application Security Insights) Report to analyze and provide actionable insights on the SaaS application behavior of small and mid-sized businesses.
Product Innovation
- Released a new security reporting module with automated scheduling capabilities
- Released ability to customize event alert thresholds
- Added over 100 new alerts
- Added ticket suppression capabilities to reduce unnecessary alerts
- Added remediation recommendations for every critical/medium alert to help Tier 1 technicians resolve saas security issues
- Added the ability to whitelist IP addresses and locations down to the individual account level
MSP tools division
In 2021, while MSPs remain high-risk, valuable targets for malicious cyber actors, the company committed resources and dedicated team members to focus on adding product capabilities for MSPs to monitor the user behavior associated with the tools within their tool stack (eg. IT Documentation, RMM).
To date, the company has released two such capabilities with several others in the pipeline:
- Released first-ever third-party security monitoring of user behavior in IT Documentation Platform, IT Glue – SaaS Alerts’ support for IT Glue monitors user activity inside of the application and automatically alerts MSP executives when unusual behavior occurs.
- Released first-ever third-party security monitoring of user behavior in RMM Platform, NinjaOne – SaaS Alerts’ support for NinjaOne monitors user activity inside of the application and automatically alerts MSP executives when unusual behavior occurs
Key 2021 hires and leadership appointments
- Jim Lippie appointed CEO – January 2021
- Pat Sullivan – Vice President of Sales – March 2021
- Harsh Maur – Software Engineer, DevSecOps Lead – July 2021
- Liran Baron – Director of Technical Operations – August 2021
- Bob Baker – Sr. Account Manager – September 2021
Series of educational webinars
To help MSPs navigate the impending Microsoft 365 price increases which take effect on March 1st, SaaS Alerts is hosting a series of educational webinars providing a primer on what the new pricing means for each license type and how MSPs can right-size the security and cost of Microsoft 365 for their customers. Interested MSPs can register for one of three webinars being held on February 8th, 15th, and 23rd.
Every webinar attendee will receive access to an MSFT 365 pricing calculator which incorporates the price increases and includes options for different margin expectations.
