PAC & GDX, providers of access control and door entry solutions, are showcasing the range and depth of their innovative technology on Stand IF2930 at IFSEC International 2019. From a single door installation to a fully integrated network based system, the company’s extensive portfolio provides unbeatable reliability and robust functionality, at a price point that enables installation in a diverse range of residential and commercial buildings. In order to provide integrators and end us...
Among the cloud’s many impacts on the physical security market is a democratization of access control. Less expensive cloud systems are making electronic access control affordable even to smaller companies. cloud-based access control With the growing cloud-based access control market, integrators can find more opportunities in small businesses and vertical markets that typically wouldn’t be on the radar of their sales team. Large upfront costs for a server, software and annua...
Johnson Controls releases the newest version of Tyco Kantech EntraPass security management software, enabling new functionalities such as expanded audit features and other enhancements for a more streamlined experience for users. For faster auditing and troubleshooting, EntraPass v8.10 users can run audit reports based on cards, components and operators, including a detailed report of who made changes to a card or component and when the changes were made. Seamless operation This will help to...
LifeSafety Power Inc. continues to expand its popular rack mount solutions, now adding the integration of Honeywell ProWatch to the FlexPower Gemini line. The Gemini RGH rack mount power management system supports seamless hardware integration of Honeywell ProWatch door controllers and centralized power in a single, space-saving design. Rack mount power management Gemini RGH is a compact, 19-inch rack-mounted enclosure engineered for data centers, IT closets, server rooms or other areas where...
Matrox Graphics Inc. is excited to announce the launch of Matrox QuadHead2Go Series, an innovative range of multi-monitor controllers designed to deliver an easier, more convenient way to deploy next-generation video walls. Capable of driving four displays from one signal, these controller appliances and PCI Express cards provide complete video wall scalability and flexibility by powering video walls of any type and size — while delivering flawless image quality across high-impact configur...
LifeSafety Power Inc. continues to add innovative products to its line of power solutions, unveiling the FlexPower Gemini RGL rack mount power management system. Gemini RGL is a compact, 19-inch rack tower engineered for data centers, IT closets or other areas where space is limited. It handles any LSP power controller board, giving the systems integrator the ability to create a power-centric-only drawer for larger enterprise access control and other systems. Configuring LSP Controllers In Slee...
Pulse Secure, the provider of software-defined Secure Access solutions, announces that it has published its ‘2019 State of Enterprise Secure Access’ report. The findings quantify threats, gaps and investment as organizations face increasing hybrid IT access challenges. The survey of large enterprises in the US, UK and DACH uncovers business risk and impact resulting in a pivot towards extending Zero Trust capabilities to enable productivity and stem exposures to multi-cloud resources, applications and sensitive data. Audit Access Security The survey data showed all enterprises have ongoing data center dependencies While enterprises are taking advantage of cloud computing, the survey data showed all enterprises have ongoing data center dependencies. One fifth of respondents anticipate lowering their data center investment, while more than 40% indicated a material increase in private and public cloud investment. According to the report, the shift in how organizations deliver Hybrid IT services to enable digital transformation must also take into consideration empowering a mobile workforce, supporting consumer and IoT devices in the workplace and meeting data privacy compliance obligations – all make for a challenging environment to ensure, monitor and audit access security. Empower Corporate Leadership “What was consistent across enterprise sizes, sectors, or location was that secure access for hybrid IT is a current and growing concern with cyberthreats, requirements and issues emerging from many sources. The reporting findings and insights should empower corporate leadership and IT security professionals to re-think how their organizations are protecting resources and sensitive data as they migrate to the cloud,” said Martin Veitch, editorial director at IDG Connect. IDG Connect and Pulse Secure will share research findings in a webcast entitled ‘State of Enterprise Secure Access – Issues, Initiatives and Tech,’ on June 13 at 7 a.m. PT / 10 a.m. ET / 2 p.m. GMT. Authorization Access Controls 61% of respondents indicated modest confidence in their security processes The survey found the most impactful incidents were contributed by a lack of user and device access visibility and lax endpoint, authentication and authorization access controls. Over the last 18 months, half of all companies dealt with malware, unauthorized/vulnerable endpoint use and mobile or web apps exposures. Nearly half experienced unauthorized access to data and resources due to insecure endpoints and privileged users, as well as unauthorized application access due to poor authentication or encryption controls. While a third expressed significant confidence, 61% of respondents indicated modest confidence in their security processes, human resources, intelligence and tools to mitigate access security threats. Device Configuration Compliance The survey revealed the top access threat mitigation deficiencies: Defining app, data and resource access and protection requirements Defining, implementing and enforcing user and device access policy Provisioning, monitoring and enforcing BYOD and IoT device access When survey participants were asked what they perceive as their largest operational gaps for access security, the majority identified hybrid IT application availability; user, device and mobile discovery and exposures; weak device configuration compliance; and inconsistent or incomplete enforcement. Correspondingly, the participants stated that their organizations are stepping up their access security initiatives: 48% improving endpoint security, remediation prior to access 46% enhancing IoT discovery, isolation and access control 44% fortifying network and cloud access visibility and resource segmentation Software Defined Perimeter Larger companies have about 30% more tools than smaller enterprises The cited incidents, threat mitigation deficiencies and operational gaps are among reasons for the interest in a Zero Trust approach for access security. A Zero Trust model authenticates, authorizes and verifies users, devices, applications and resources no matter where they reside. It encompasses proving identity, device and security state before and during a transaction; applying a least privilege access closest to the entities, applications and data; and extending intelligence to allow policies to adapt to changing requirements and conditions. Adding to management complexity, the report also found that organizations employ three or more secure access tools per each of 13 solutions presented in the survey. Larger companies have about 30% more tools than smaller enterprises. Correspondingly, nearly half of respondents were open to exploring the benefits of consolidating their security tools into suites. With the migration to cloud, one tool of interest cited by respondents as being implemented or planned over the next 18 months is Software Defined Perimeter (SDP). Secure Access Tool 91% of enterprises plan to increase secure access expenditure over the next 18 months; 30% anticipate an increase spend between 15% to 25% 44% of enterprises use data center in conjunction with public cloud, 30% in conjunction with private cloud, and 26% utilize all three delivery environments 46% of large enterprises prefer data center and private cloud; primarily preferred by financial services and U.K.-based companies 49% or more cited significant access incidents due to malware, unauthorized and vulnerable endpoint use and mobile and web app exposures - healthcare organizations experienced greater mobile and web app exposures 81% expressed gaps in hybrid IT application availability - financial services experienced the most business impact related to application availability 78% indicated need for greater visibility of users, endpoints and mobile devices; more evident in large enterprises and those in the DACH region 42% will focus on refining privileged user or service account-based access – a top priority in financial services and manufacturing 48% stated a willingness to explore secure access tool consolidation into suites 56% stated a project or pilot of Software Defined Perimeter technology over the next 18 months Over 38% of respondents outsource secure access capabilities to Managed Security Service Providers (MSSPs) with additional MSSP usage to grow 10% by 2021 Secure Access Priorities We are pleased to sponsor the 2019 State of Enterprise Secure Access Report" The independent research for the report, which offers key insights into the current access security landscape and the maturity of defenses, was conducted by IDG Connect. Survey respondents included more than 300 information security decision makers in enterprises with more than 1,000 employees across U.S., U.K. and DACH regions, and covered key verticals including financial services, healthcare, manufacturing and services. “We are pleased to sponsor the 2019 State of Enterprise Secure Access Report. The independent research provides a useful litmus test for the level of exposure, controls and investment regarding hybrid IT access,” said Scott Gordon, chief marketing officer at Pulse Secure. “The key takeaway from this report is hybrid IT delivery has expanded security risks and necessitates more stringent access requirements. As such, organizations should re-assess their secure access priorities, capabilities and technology as part of their Zero Trust strategy.”
Legrand | AV Residential Solutions announced its participation at TecHomeX East 2019, taking place May 14-16 at the Orange County Convention Center in Orlando, Florida. All nine Legrand | AV brands — Chief, Da-Lite, Luxul, Middle Atlantic, Nuvo, On-Q, QMotion, SANUS, and Vantage — will come together with infrastructure, networking, and AV systems designed to help homebuilders deliver reliable smart homes. Event highlights will include Luxul's Wi-Fi Assurance Program, in addition to dependable networking solutions, and On-Q structured wiring products for the Wi-Fi-ready home. Today's homebuilders are faced with the challenge of delivering Wi-Fi networks that are expected to work quickly and reliably 100% of the time. At TecHomeX East, they will see how Luxul's Wi-Fi Assurance Program eases this responsibility by providing builders with certified wired and wireless network designs that are guaranteed to meet homeowners' reliability and performance requirements relating to Wi-Fi. Showcasing Routers, Switches And Wireless AP At TecHomeX East, Luxul will showcase a selection of reliable routers, switches, and wireless access points (AP)Luxul's advanced support team is available for configuration assistance, and any product experiencing a failure will be promptly replaced. If the wired or wireless network doesn't perform as expected, Luxul will provide any additional equipment to meet customers' expectations at no additional cost. In addition to the Wi-Fi Assurance Program, Legrand | AV supports builders with model home/design center programs and rebate incentives. At TecHomeX East, Luxul will also showcase a selection of reliable routers, switches, and wireless access points (AP). Highlights will include Luxul's Epic series of wired and wireless Gigabit routers with integrated Domotz and Router Limits technologies; Luxul's fastest-ever Apex XAP-1610 wireless AP, featuring advanced 4x4 MU-MIMO technology for data rates up to 3167Mbps; and the XWC-1000 wireless controller with Luxul's exclusive Roam Assist technology. Display Of On-Q Plastic Enclosures Structured wiring solutions on display at TecHomeX East will include the latest On-Q plastic enclosures, which are constructed of Wi-Fi-transparent plastic to support both wired and wireless services in a traditional structured wiring installation. They offer a backbone for the modern connected home, consolidating and distributing foundational wired services for video, voice, and data, while also integrating smart hubs and wireless devices to meet current and future homeowner demands. The enclosures are available in three sizes — 20 inch, 30 inch, and 42 inch. Wiring Solutions For Wi-Fi-Ready Home We look forward to showing builders our rock-solid networking and structured wiring solutions for a Wi-Fi-ready home""Without Wi-Fi and connectivity, homeowners can't take advantage of the comfort, safety, and convenience smart homes provide, so it's quickly becoming the 'fourth utility' that they consider essential when making a purchase," said Joshua Roberson, national builder sales manager, electric wiring systems, at Legrand. "At TecHomeX East, we look forward to showing builders our rock-solid networking and structured wiring solutions for a Wi-Fi-ready home. But attracting a buyer is only the beginning; their high standards for network dependability must continue to be met once they live there. Our Wi-Fi Assurance Program allows homebuilders to meet this need with a certified design by our sales engineers, while offering homeowners the peace of mind of a guaranteed network." TecHomeX unites leading residential design/build and tech integration/contracting companies in the nation to see the future of home technology.
Maxxess Systems, the innovator in security solutions that empower total situational awareness for security enterprises, is showcasing its unique portfolio of video, access control and communications platforms that provide users with the highest levels of system integration, management and incident response technology at Expo Seguridad 2019 (booth #2524). Solutions on display include the Latin American public debut of Maxxess InSite awareness and response coordination system, the enhanced eFusion security management software and Maxxess’ MX+ Web Dashboard, the newly designed Ambit event management communications software, and a new Multi-Form Panic Solution that provides the lowest cost of entry for proactive protection. Combining Systems And Human Intelligence Maxxess solutions empower people and transform security operations to deliver new levels of situational awareness"“Maxxess solutions empower people and transform security operations to deliver new levels of situational awareness and business intelligence,” said Nancy Islas, President of Maxxess Systems. “By combining systems intelligence and human intelligence, our unique open architecture and intuitive platforms truly offer powerful, scalable solutions that can help stop events from happening, and better control incidents from the moment they begin.” The Maxxess solutions being demonstrated at Expo Seguridad 2019 include: Maxxess InSite awareness and response coordination system combines “system intelligence” and “human intelligence” to detect and respond to unfolding events in real time – all of which are queued, organized and displayed on a highly-intuitive user interface. Maxxess InSite enables early incident detection and action, allowing users to correlate data, improve response coordination, and deal with issues when they’re small – before they become large and costly. Maxxess InSite Maxxess InSite features an open-architecture framework to accommodate virtually any security or business intelligence application with comprehensive functionality. Over 50 different leading manufacturers are already integrated into Maxxess InSite, providing more combined capabilities and functionality than any other cross-platform solution available. eFusion security management software is a “system intelligence” solution that integrates and correlates data from surveillance, access control and various other physical security and facility operations’ data onto a comprehensive monitoring and reporting dashboard. eFusion Security Management Software eFusion provides video and access system management and control capabilities along with alarm monitoring eFusion provides video and access system management and control capabilities along with alarm monitoring; remote access credentials tracking, authorization, and de-authorization; door/access status; and more. Proven globally in installations around the world, new enhancements to eFusion include new Flow Control with auto expiration, and advanced data processing. Flow Control allows users to configure the specific door(s) that must be used first to gain primary access to a facility with programmable timer setting. Advanced data processing correlates databases to accommodate complex relationship rules between the authoritative database and the Maxxess database. Enhancements To MX+ Web Dashboard To further simplify user engagement with eFusion, Maxxess Systems’ MX+ Web Dashboard has also been further enhanced with new features including system-wide lockdown; Video Management System (VMS) integration; mobile cardholder management operations with badge printing; and access control status indication in an easy-to-read graphical format and schedule configuration. Ambit event management communications software provides real-time “human intelligence” for alerts, notifications and status assessment via users’ smartphone and/or tablets, along with access control management. Ambit’s extensive communications and access control functionality provides security management and first responders with the critical on-site information and access system management they need to best handle unpredictable crises. Ambit And Multi-Form Panic Solution Maxxess Systems’ new Multi-Form Panic Solution provides the lowest cost of entry for proactive protection A cloud-based solution, new enhancements to Ambit include: an app design for easier operation including: a status update window; an easily accessible panic button; support for multiple photos from the field; the ability to assign reports to designated groups and/or individuals; enhanced filtering for target audiences to receive mass broadcasts; NC4 integration to external intelligence software to enhance information gathering; auto-location detection for event status posts; and a texting option for users without the app to receive relevant mass broadcasts. Also featured is Maxxess Systems’ new Multi-Form Panic Solution, which provides the lowest cost of entry for proactive protection. Available for implementation with any Maxxess System platform or as a stand-alone solution, it can be configured on any mobile device, PC keyboard or wearable device. Expanding Technology Partners List Maxxess Systems also continues to expand its roster of technology partners and integrations with the addition of: Mercury LP and MR62e controllers; OTIS Elevator Compass Overwatch; enhanced Milestone Systems’ MIP and Geutebruck GeViScope integrations; as well as new integrations with Salient Systems, Avigilon, ISS (Intelligent Security Systems), Nedap and RemotePoint.
Allegion US, a provider of security products and solutions, and Open Options, a global access control solutions company, integrated the ENGAGE IP Gateway with DNA Fusion software to expand their offering of scalable security solutions. Open Options is a longstanding Allegion software alliance member and is committed to offering the most up-to-date technology available. The integration of the ENGAGE IP Gateway with Open Options’ DNA Fusion access control platform offers users another cost-effective option in their access control solution. Simplify Installation The ENGAGE Gateway provides the ability to leverage existing IP-based infrastructure for maximum efficiency The ENGAGE Gateway provides the ability to leverage existing IP-based infrastructure for maximum efficiency. Ethernet connectivity provides the ability to connect to the network for real-time access control directly from an in- or out-of-network host to an edge device. To further simplify installation, the Gateway can be powered over ethernet (PoE), removing the need for separate power supplies or wiring. The ENGAGE Gateway performs regular, frequent communication between the Gateway and linked ENGAGE enabled devices. The Gateway is able to send commands such as lock, unlock and lock down from an IP host in real-time. Commands are executed in less than five seconds. As an Internet of Things (IoT) device, the Gateway leverages network security practices, including AES-256 bit and TLS encryption to provide customers with secure, dependable experiences. Real-Time Communication These secure communication protocols, in addition to real-time communication between devices, help to ensure the end user’s facility security is constantly monitored and allows access events to be addressed immediately. This solution also minimizes traditional hardware infrastructure, which provides the end user a smaller security footprint and cost savings. “Open Options is dedicated to providing open platform solutions, which is why we continually work with leading security providers to develop integrations that give end users a choice in their access control products,” said Ben Vestal, vice president of sales and business development at Open Options. “We’re excited to join with Allegion in offering our end users an opportunity to further enhance their security by utilizing real-time connectivity between their electronic lock and access control solution.” Access Control Software DNA Fusion is designed with valuable customer input to ensure it delivers a user-friendly and open access control platform DNA Fusion, Open Options’ award-winning open architecture access control software, seamlessly integrates with security systems like Schlage’s electronic locks, readers and credentials. Developed by experts with years of industry experience, DNA Fusion is designed with valuable customer input to ensure it delivers a user-friendly and open access control platform. Other supporting products—visitor management, photo ID and more—work together to provide a complete security solution. Numerous Allegion products have a deep integration developed by Open Options. The integration between DNA Fusion and the ENGAGE IP Gateway is the result of requests for additional solutions by the end user. Networked Access Control It can leverage an existing IP infrastructure to enable networked access control to doors traditionally ignored. “What’s great about Open Option’s DNA Fusion software is that it offers a full-scale access control solution that can be tailored to fit each customer’s unique security needs,” said Dewey VanVoorhis, electronics product manager at Allegion. “This integration offers end users yet another solution to expand security and convenience to more of their doors.”
Pulse Secure, global provider of secure access solutions to both enterprises and service providers, has been recognized as a technology leader and among the top three performers in Network Access Control (NAC) according to research by Quadrant Knowledge Solutions. The NAC market, estimated at nearly $1.3 billion and growing by 27.6 percent per year, is driven by workforce mobility and Bring Your Own Device (BYOD), global regulations, automated threat response and Internet of Things (IoT) security risks. 2019 NAC Market Outlook According to the '2019 NAC Market Outlook' report by Quadrant Knowledge Solutions, NAC manages and controls access of devices and users to corporate networks based on policies, including endpoint configuration, authentication and user’s identity. NAC technologies have evolved significantly from device access authorization, BYOD and guest management functions to more granular endpoint visibility, access and security capabilities that support robust policies driven by mobility, cloud and virtualization trends. Modern NAC technology includes functionality to support granular network segmentation, user behavior monitoring, enhanced visibility, and security automation and orchestration capability for automated threat detection and response. The published report provides an overview of the market including NAC capabilities, technology, drivers, adoption trends and competitive insights. IoT Proliferation IoT proliferation and the convergence of IT/OT networks is expanding the enterprise attack surface"“IoT proliferation and the convergence of IT/OT networks is expanding the enterprise attack surface. With endpoint, BYOD and IoT security risks, organizations are taking advantage of the operational visibility and threat mitigation capabilities of next generation NAC solutions,” said Piyush Dewangan, industry research manager at Quadrant Knowledge Solutions. “Pulse Secure has received strong ratings for its sophisticated technology platform, competitive differentiation, scalability, technology vision and overall customer impact.” The report cites that Cisco, ForeScout Technologies, and Pulse Secure are the top performers and technology leaders in the global NAC market. These companies provide comprehensive NAC solutions targeting large enterprise organizations, improving their network visibility and granular policy implementation. Pulse Policy Secure Among the capabilities highlighted in the report that earned Pulse Policy Secure (NAC) a technical leadership ranking, the most distinguished are: Integrated visibility, BYOD and IoT security and Zero Trust enforcement capabilities Easy path to NAC, starting with rich network device profiling, inventory and guest management Dynamic identification, classification, monitoring and reporting of managed and unmanaged endpoint and IoT devices Agent and agentless options for pre- and post-admission control, supporting an existing 802.1x supplicant/agent, or by employing agentless multi-factor device discovery and verification Automated or self-service provisioning of guest, BYOD and IoT devices Advanced User Enhanced Behavior Analytics (UEBA) further detects anomalous user, endpoint and IoT device activity Integration with leading networking and security tools, and automated threat response Data center or cloud administration of multiple distributed PPS appliances; each appliance can control up to 50,000 devices to scale to over a million devices per network Integration with leading networking and security tools, and automated threat response Common NAC/VPN Client, policy engine and system management for streamlined deployment, unified visibility and consistent access control for data center and hybrid IT Expanding Enterprise NAC Platform Pulse Secure continues to experience growth in its enterprise NAC platform with sales through partners to existing customers" “Pulse Secure continues to experience growth in its enterprise NAC platform with sales through partners to existing customers, as well as to organizations investing in first-time NAC deployments and those replacing their current solutions,” said Scott Gordon, vice president of marketing at Pulse Secure. “With our unique means to offer a simple, unified NAC and VPN solution, we allow enterprises to gain essential intelligence, compliance and protection for remote, cloud and data center access. We are honored to receive this NAC market distinction as technology leader.” The 'NAC Market Outlook' report earmarks that the global NAC market is expected to increase significantly in the next five to six years. NAC is increasingly becoming mature and accepted as a key technology to improve an organization's overall security defenses. Both large and mid-sized organizations are looking at full-scale deployments and extending NAC security to a greater number of devices and endpoints. Adopting Security Technologies Traditionally, the adoption of security technologies is primarily driven by compliance to broader global regulations. In the global market, banking & financial services, education, government and healthcare sectors are the primary users of NAC solutions. However, organizations from several industry verticals are increasingly focusing on improving their security measures to enhance overall security. IT/OT convergence has resulted in increased exposure to cyberthreats to the industrial environment, and NAC vendors are expanding their capabilities to support IT/OT convergence.
Arcules, the innovator of integrated video and access control cloud services, announces that it continues to add to its achievements by being selected as a winner in a variety of prestigious industry award programs. Its integrated cloud-based video service has been recognized for bringing significant value and intelligence to integrators, facility managers and end users across a number of applications. Arcules was selected as the 2019 Security Industry Association (SIA) New Product Showcase winner in the Cloud Solutions category for its Integrated Cloud Video Service during ISC West, the nation’s largest converged security trade show. Since its inception in 1979, the SIA New Product Showcase has been the security industry’s premier awards-based marketing program. Highly Competitive Program The Arcules Integrated Video Cloud Service combines untapped video and sensor data with the latest technologies in cloud and artificial intelligence to deliver actionable business and security intelligence for modern organizations. The cloud-based service is designed to ensure security, scalability, streamlined operations and bandwidth management — all from a single, easy-to-use interface. SIA’s New Product Showcase calls security companies to develop extraordinary, innovative products and solutions" “SIA’s New Product Showcase calls security companies to develop extraordinary, innovative products and solutions, and this year’s winners represent the best new offerings in the market,” said Don Erickson, CEO, SIA. “SIA congratulates Arcules for standing out among the entries in this highly competitive program to earn the Cloud Solutions New Product Showcase distinction.” Automatic Software Updates Arcules was also recently named as one of BUILDINGS Magazine's 2019 Money-Saving Products winners. Finalists were evaluated by the editorial staff for the money-saving qualities they offer to building owners and facility managers. The Arcules service reduces the burden and cost of system management, providing automatic software updates, maximizing system uptime and ensuring the most up-to-date version is available to users through the cloud-based interface. “Arcules continues to receive growing attention for our cloud-based services that encompass both video and access control, and we are honored to be recognized with these awards,” said Andreas Pettersson, CEO, Arcules. “This demonstrates the shift that the industry is seeing toward intuitive, agile and unified solutions that have the ability to harness the potential of the cloud for a number of applications. Arcules aims to be at the forefront of development in this space, and we welcome the chance to highlight these achievements across the security and IT industries.”
There’s no question that the popularity of Do-It-Yourself (DIY) security and home automation products is on the rise. The reasons for the growth in DIY sales are numerous, including increased awareness of home automation products, fast set-up, limited (if any) installation costs, and interoperability with other smart security products. In fact, with the parallel rise of smart home hubs like Alexa and Google Home, many people are opting to attempt the set-up of smart home devices without any professional assistance. According to a 2018 Residential Security Market Report prepared by Parks Associates and Security Sales & Integration magazine, “More than 60% of installing dealers now report that DIY systems are biting into demand for their services.” But the rise in DIY is not entirely bad news for security and home automation installers and dealers. There are a number of ways to view this glass as half-full. Let’s look at a few of them. Increase In Revenue For Dealers With their lower cost and perceived ease of installation, DIY products have broken down barriers for additional purchaseThere are reasons for dealers and installers to be cheerful about the rise of DIY. For one thing, according to that same Residential Security Market Report from Parks Associates, residential security dealers are doing quite well. The report states, “In 2017, revenues were up an average 7.72% for security dealers.” What about installations? The report goes on to say, “For 2017, the average number of installs per dealer was 22 per month, compared to 17 per month in 2016.” So, revenues are up for security dealers, and at least part of the reason can be attributed to the fact that DIY products can raise overall awareness of and spur interest in other home automation and security products. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for the additional purchase, and installation, of complete, professionally installed systems. Wireless, Connected Smart Locks For example, the sale of wireless, connected smart locks (viewed by some consumers as DIY) can lead to opportunities for further home automation product sales and professional installations. Connected smart locks can actually act as an extension of a smart hub or controller. They can be used to wirelessly communicate with and control all the devices that make up a home automation system, including lighting, entertainment, thermostats, air, alarms, shades and more. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for new security installations And they can do all this from a prime, convenient location – the front door, as well as other points of entry like the side or back doors. Plus, smart lock conversion kits like Kwikset Convert let homeowners easily bring home automation capabilities to their door without altering the aesthetics of the entry. Connected smart locks can allow homeowners to set up their home with custom scenarios, right before they step inside. For example, residents can program their lock so that every time they unlock the door, a foyer light goes on, temperatures begin to rise to a set level – even connected coffee makers can begin to make a cup. Portfolio Of Home Automation Products One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatileSmart locks are just one example of the potential of DIY products to spark a homeowner’s interest in a wide range of other home automation devices, many of which would benefit from professional installation. One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatile and offer a complete portfolio of home automation products. The larger the home automation offering, the more devices there are to sell and install, the larger the installation required, the greater the need for professional installation. Many homeowners who feel like they have a certain level of handiness will start by trying to do it themselves with a DIY product. But things don’t always go as planned, especially if they are attempting to set up a robust home automation system. First off, just because a product is DIY doesn’t mean that the old products that are being replaced are going to easily make way for the new. A DIY thermostat or smart lock might require that the old equipment (and possibly wires) get tugged out of the wall. Messy holes might need to be filled. Advantages Of Professional Installation Even after the old system has been removed, homeowners planning on setting up a connected system may soon realize they don’t have the electrical skills or technological know-how to install and connect all devices, get a system programmed correctly, and get everything up and running smoothly. Professional installers have learned from experience; there’s very little that they haven’t seen before. With their years of experience, installers know the best way to automate a home and how to create a custom smart home experience Do-it-yourselfers might be able to solve problems by searching the internet and finding videos. But, then again, they might not. After going the DIY route once, many full-home automation system enthusiasts are beginning to realize that the best way to get things done right the first time is to leave the installation and set-up to a professional. Professional installers can and should bring an extra level of experience and guidance to the process. Their services should go beyond tech installation and also include interface design. With their years of experience, installers know the best way to automate a home – how to create a custom smart home experience that doesn’t make the user feel less than smart. Selling Additional Home Automation Products If a problem arises due to installation error, the DIYer does not have any recourse to correct these mistakesResidential security dealers who offer professional installation should be willing to embrace the DIYer who has attempted to do a self-install but has not been able to complete the process successfully. With an open mind to this scenario, they can save the day for the DIYer, as well as create an opportunity to sell additional home automation equipment that the DIYer may not have known to be available. The disparity between DIY and professional installation also brings to light the fact that there are no ‘satisfaction guarantees’ and no ‘installation/labor warranty’ available when a home automation system is installed by a DIYer. If a problem arises with either the equipment connectivity due to installation error, or if a piece of equipment is installed incorrectly, the DIYer does not have any recourse to correct these mistakes. This may not be as critical if a DIYer installs a minor piece of equipment, but with something as critical as securing and protecting their home with a home automation and security system, most people want full peace of mind that everything has been installed correctly. Reduces Connection Instability According to a 2017 study by the analyst firm, IHS Markit, “The quality of the equipment is usually higher in professionally installed systems, and professional configuration and setup greatly reduces the potential for connection instability…” This is an issue that DIYers may come to realize over time. On the other hand, one issue DIYers may recognize right away, especially if they are attempting to connect multiple devices, is that the connectivity may be inconsistent. Professionally installed devices operating on a wireless protocol might deliver better, consistent, longer-range connectivity IHS Markit explains that, “DIY systems rely on open protocols and Wi-Fi connectivity that can sometimes be unreliable, creating connection issues. Some of the sensors can become unrecognizable to the system, requiring intervention from the user. In contrast, professional wireless systems rely on UL- or EN-certified equipment to operate on the basis of proprietary frequency, enabling them to work with the control panel much more seamlessly.” In other words, professionally installed devices operating on a wireless protocol, even an open-source protocol like Z-Wave, might deliver better, consistent, longer-range connectivity, and fewer headaches. Not Everyone Is A DIY Customer There are customers who want someone to install the devices correctly and help them learn how to use and maintain themThere’s no doubt that there’s a segment of the security and home automation market that loves to spend their free time doing their own home improvement. They are watching videos, reading how-to books and manuals, and enjoying every minute. There’s also a segment of the market whose top goal is to save money up front. For these customers, there’s no getting around the joy of saving money with the lower cost of many DIY products. But there are also a great number of prospective customers out there for whom DIY is of absolutely no interest. These consumers do not want to be their own IT department. They want expert help: they want someone to install the devices correctly and help them learn how to use and maintain them. The IHS Markit study points out what many home automation dealers already know: that the elder and aging-in-place markets are an ideal destination for the security and convenience of home automation products. The study says, “Many senior citizens are not tech savvy enough to install a DIY system by themselves, so they tend to rely on professionally installed systems that are usually maintained by a family member.” Along with the senior citizens market, there are many other market segments out there that still desire worry-free professional installation. Installers should offer a range of products that includes some DIY products, and some leave-it-to-a-pro products Producing Complete And Custom Solutions Perhaps the best way for dealers and installers to stave off that feeling of doom that they might have about DIY is to tackle the problem head on and be creative. Offer a range of products that includes some DIY products, and some leave-it-to-a-pro products – consider the DIY product a great entry point for a more comprehensive system. Play up the peace of mind that comes with professional installations and support that pitch with flexible monitoring contracts and service plans. Share what you do and why; relay your passion for producing complete and custom solutions and communicate how you add value to any and every sale. No one, not even the most tech-savvy consumer, wants to install their own products if the end result is that the product doesn’t work the way it should. That’s where the pros can, should and will always come into play.
Johnson Controls recently unveiled the findings of its 2018 Energy Efficiency Indicator (EEI) survey that examined the current and planned investments and key drivers to improve energy efficiency and building systems integration in facilities. Systems integration was identified as one of the top technologies expected to have the biggest impact on the implementation in smart buildings over the next five years, with respondents planning to invest in security, fire and life-safety integrations more so than any other systems integration in the next year. As advanced, connected technologies drive the evolution of smart buildings, security and safety technologies are at the center of more intelligent strategies as they attribute to overall building operations and efficiencies. SecurityInformed.com spoke with Johnson Controls, Building Solutions, North America, VP of Marketing, Hank Monaco, and Senior National Director of Municipal Infrastructure and Smart Cities, Lisa Brown, about the results of the study, smart technology investments and the benefits of a holistic building strategy that integrates security and fire and life-safety systems with core building systems. Q: What is the most striking result from the survey, and what does it mean in the context of a building’s safety and security systems? The results show an increased understanding about the value of integrating safety and security systems with other building systems Hank Monaco: Investment in building system integration increased 23 percent in 2019 compared to 2018, the largest increase of any measure in the survey. When respondents were asked more specifically what systems they we planning to invest in over the next year, fire and life safety integration (61%) and security system integration (58%) were the top two priorities for organizations. The results show an increased understanding about the value of integrating safety and security systems with other building systems to improve overall operations and bolster capabilities beyond the intended function of an individual system. Q: The survey covers integration of fire, life safety and security systems as part of "smart building" systems. How do smarter buildings increase the effectiveness of security and life safety systems? Hank Monaco: A true “smart building” integrates all building systems – security, fire and life-safety, HVAC, lighting etc. – to create a connected, digital infrastructure that enables individual technologies to be more intelligent and perform more advanced functions beyond what they can do on their own. For example, when sensors and video surveillance are integrated with lighting systems, if abnormal activity is detected on the building premise, key stakeholders can be automatically alerted to increase emergency response time. With integrated video surveillance, they also gain the ability to access surveillance footage remotely to assess the situation. When sensors and video surveillance are integrated with lighting systems abnormal activity on the premise can automatically be detected Q: How can integrated security and life safety systems contribute to greater energy efficiency in a smart building environment? Hank Monaco: Security, fire and life-safety systems can help to inform other building systems about how a facility is used, high-trafficked areas and the flow of occupants within a building. Integrated building solutions produce a myriad of data that can be leveraged to increase operational efficiencies. From an energy efficiency standpoint, actionable insights are particularly useful for areas that are not frequently occupied or off-peak hours as you wouldn’t want to heat or cool an entire building for just one person coming in on the weekend. When video surveillance is integrated with HVAC and lighting systems, it can monitor occupancy in a room or hallway. The video analytics can then control the dimming of lights and the temperature depending on occupant levels in a specific vicinity. Similarly, when access control systems are integrated with these same systems, once a card is presented to the reader, it can signal the lights or HVAC system to turn on. In this example, systems integration can ultimately help enable energy savings in the long run. Security and life safety systems contribute to help enable greater energy efficiency and energy savings in the long run Q: What other benefits of integration are there (beyond the core security and life safety functions)? Hank Monaco: Beyond increased security, fire and life-safety functions, the benefits of systems integration include: Increased data and analytics to garner a holistic, streamlined understanding of how systems function and how to improve productivity Ability to track usage to increase efficiency and reduce operational costs Enhanced occupant experience and comfort Increased productivity and workflow to support business objectives Smart-ready, connected environment that can support future technology advancements Q: What lesson or action point should a building owner/operator take from the survey? How can the owner of an existing building leverage the benefits of the smart building environment incrementally and absent a complete overhaul? Lisa Brown: Johnson Controls Energy Efficiency Indicator found that 77% of organizations plan to make investments in energy efficiency and smarter building technology this year. This percentage demonstrates an increased understanding of the benefits of smart buildings and highlights the proactive efforts building owners are taking to adopt advanced technologies. There is an increased understanding that buildings operate more effectively when different building systems are connected As smart buildings continue to evolve, more facilities are beginning to explore opportunities to advance their own spaces. A complete overhaul of legacy systems is not necessary as small investments today can help position a facility to more easily adopt technologies at scale in the future. As a first step, it’s important for building owners to conduct an assessment and establish a strategy that defines a comprehensive set of requirements and prioritizes use-cases and implementations. From there, incremental investments and updates can be made over a realistic timeline. Q: What is the ROI of smart buildings? Lisa Brown: As demonstrated by our survey, there is an increased understanding that buildings operate more effectively when different building systems are connected. The advanced analytics and more streamlined data that is gathered through systems integration can provide the building-performance metrics to help better understand the return on investment (ROI) of the building systems. This data is used to better understand the environment and make assessments and improvements overtime to increase efficiencies. Moreover, analytics and data provide valuable insights into where action is needed and what type of return can be expected from key investments.
ISC West continues to innovate and adapt to the changing needs of the security marketplace. In 2019, there will be 200 new exhibitors, 100 new speakers and an expanding mix of attendees that includes more end users and international attendees. The International Security Conference & Exposition (ISC West) will be held April 10-12 at the Sands Expo in Las Vegas. Among the more than 200 new exhibitors on the show floor will be Dell Technologies, Resideo, SAST (a Bosch IoT startup), Belkin International, NetApp, Lenovo, Kingston Technology and many others. The event continues to see more and more solutions in the area of IoT/connected security, a surge in barrier/bollards exhibitors, an increased number of start-up companies, and an emphasis this year on stadium/major events security. Plus, the new exhibit area of ISC West, Venetian Ballroom, will include a mix of solutions from mid-sized domestic and international companies, and is the home of the Emerging Technology Zone – back for its second year with 50-plus start-up companies expected. The International Security Conference & Exposition (ISC West) will be held April 10-12 at the Sands Expo in Las Vegas “ISC West is no longer just about video cameras, access control systems and alarms,” says Will Wise, Group Vice President, Security Portfolio for Reed Exhibitions, which produces and manages ISC West. Embracing and stimulating the market dynamic of comprehensive security for a safer, connected world, solutions on display at the show reflect convergence across physical security, IT (information technology) and OT (operational technology). The ISC West expo floor includes specialized featured areas such Connected Home, Public Safety & Security, Connected Security, Unmanned Security Expo and the Emerging Technology Zone. Plus, complimentary education sessions in the Unmanned Security Expo theatre will include topics such as drones, counter-drone solutions, ground robotics and regulations/policies that support autonomous technology. This year’s event will feature more than 1,000 products and brands covering everything from video surveillance, access control and alarms/alerts, to IoT, IT/cybersecurity convergence, AI, embedded systems, drones and robotics, smart homes, smart cities, public safety and more. The ISC West expo floor includes specialized featured areas such Connected Home and the Emerging Technology Zone Elevating the Keynote Series Over the past few years, ISC West has elevated its Keynote Series (open to all attendee types) to include more speakers and dynamic content covering relevant topics. Attendees should be sure to head to the Keynote room Wednesday and Thursday mornings at 8:30 a.m. before the expo floor opens at 10 a.m. Relating to attendance, ISC West continues to diversify and grow the attendee universe by attracting additional enterprise government end-users across physical and IT/OT responsibilities. The show also continues to attract and grow the channel audience, and there will be an increasing number of International attendees. “Years ago, ISC West was known exclusively as a dealer/integrator/installer show, but not anymore,” says Wise. “Today, the demographic mix continues to evolve as the event diversifies its product and educational offerings, embracing the current market reality of collaboration among integrators/dealers/installers, end-user decision-makers, and public safety and security professionals.” When planning for the show, be sure to view the list of special events and take advantage of the additional connection-making opportunities Within the SIA Education@ISC West conference program, there are over 100 new speakers. Through ISC West’s strong partnership with the Security Industry Association (SIA, the Premier Sponsor of ISC), the SIA Education@ISC West program has expanded and become increasingly dynamic and diverse over the last three years. In addition, ISC West and SIA are hosting a Women in Security breakfast on Friday morning April 12th. Women in Security is a new track for the education program. “Our attendance data reflects the demand for a mix of physical security integrator and end-user content, a balance of technical and management/strategic topics, and diverse topics incorporating IoT and cybersecurity/physical security convergence, and analytics expertise,” says Wise. “Last year was a record year for conference program attendance, and 2019 will yet again set new benchmarks.” Mobile apps, information desks and ease of registration ISC West is also focusing on the attendee experience. Need advice on what exhibitors are a fit for your business needs and interests? The Information Desk adjacent to the main expo entrance will provide customized recommendations based on the information attendees provided during the registration process. Attendees can download the official ISC West mobile app and create a MyShow account through the ISC West website Attendees can download the official ISC West mobile app and create a MyShow account through the ISC West website to research exhibitors and product categories, receive exhibitor recommendations that best fit business needs, review complimentary educational opportunities as well as 85-plus sessions from the paid SIA Education@ISC program. There are many networking opportunities being offered at the show this year. When planning for the show, be sure to view the list of special events and take advantage of the additional connection-making opportunities. Whether attendees want to network with peers or customers at an awards ceremony (Sammy Awards, Fast 50, New Product Showcase Awards), Charity event (AIREF Golf Classic, Mission 500 Security 5K-2K Run/Walk), or an industry party (SIA Market Leaders Reception, ISC West Customer Appreciation Party at Tao), there are a variety of special events offered, all designed to help you make new connections. Make sure to check out the ISC West website for all the Special Events taking place at ISC West.
Nexkey says its mission is to disrupt the access control market and ‘change the way people experience access to physical places’. The startup is embracing the latest buzzword for access control – frictionless – while also enabling electronic access control for doors currently protected by mechanical locks. The system is simple with only three components – a controller, an electronic replacement lock core, and a smart phone app. The ‘controller’, a combined reader and access control panel, is used to connect to existing electric strikes, mag locks, electronic push bars and other hardware components at the door. It also communicates via Bluetooth with a smart phone credential. Users approach a door, choose the door they want to open in the app, and wait for the app to say ‘unlocked’. Replacing Key Cards And Fobs With App Access rights are customized for each user, and doors can be unlocked remotely to allow a delivery guy or guest to enterThe electronic ‘core’ device can be switched out with existing mechanical lock cores to provide electronic access control in locks such as deadbolts, mortise locks, Euro-cylinders, levers and camlocks. It is compatible with 95 percent of mechanical locks, using a changeable tail piece to adapt to various configurations. The core communicates via Bluetooth with a smart phone credential that links to a cloud system. Users approaching a door open the app, tap the core, and wait for the app to say ‘unlocked’. A Nexkey goal is to ‘replace all keys, key cards and fobs with one app’. The Nexkey app recognizes which ‘key’ goes to which door and reveals the right key as you approach. ‘Keys’ are created and access rights are assigned from a smart phone, using email addresses and phone numbers to verify identity. Temporary codes can be texted for one-time entrance for cleaning crews or contractors. Access rights are customized for each user, and doors can be unlocked remotely to allow a delivery guy or guest to enter the building. The Nexkey Portal provides a snapshot of system operation, who enters which door at what time, and logs that can be reviewed and downloaded for audit reports. Affordable Access Control Systems For SMBs Nexkey is targeting the small- and medium-sized business (SMB) market, basically companies with 20 to 500 employees, which are looking for access control systems that are affordable and easier to manage. The Nexkey controller costs $999, and the core is $499. Monthly fees start at $15 to $29 per month per door, but the prices go down as additional doors are added. Nexkey is targeting the SMB market, which are looking for access control systems that are affordable and easier to manage Larger enterprises tend to want out-of-the-box integration with alarm systems and video, which Nexkey does not offer, so SMB is their “sweet spot,” says Eric Trabold, CEO. There is an API (application programming interface) that integrates with third-party applications. According to Nexkey’s customer surveys, 30 percent of customers say they bought Nexkey to have a simpler access control credential (a smart phone instead of a key, card or fob). Another 30 percent favor simplified management and quick access through the app. Some 17 percent like the ‘unified’ experience to manage shared, single and multiple workspaces using smartphone credentialing and a cloud-based system. Involving Security Dealers And Integrators Nexkey announced a ‘dealer program’ at the recent ISC West trade show in Las Vegas, and interest was highIn the early days, Nexkey looked to work directly with businesses to foster communication and to gain understanding of how the product can best be deployed. Having gained that insight, the ‘next level’ is to engage security dealers and systems integrators to install the system, says Trabold. Nexkey announced a ‘dealer program’ at the recent ISC West trade show in Las Vegas, and interest was high. Trabold says 134 integrators/dealers sought to engage. In coming weeks, the company will be finalizing that program, enhancing the dashboard to enable dealers to manage the system on behalf of their customers, for example. “We will be looking at how we can go from that amazing level of interest to being actively engaged with partners in the channel,” says Trabold. Using NPS To Measure Product Quality Nexkey uses the Net Promoter Score (NPS) as a benchmark for how well the product is accepted in the marketplace. NPS measures the quality of a product by analyzing how likely customers are to recommend it to a friend or colleague. As an example, Apple currently has an NPS of 65%. In comparison, Nexkey has achieved a score of 60 percent, and is looking to improve it even more. “A year from now, we want to get the same positive feedback from our dealer/integrator community,” says Trabold. “That’s the challenge, engaging with partners and scaling the business forward. We still have work to do.”
Virtualization offers multiple benefits to video surveillance systems, but the technology has been slow to adapt to the needs of video. However, the tide is turning. At ISC West, BCDVideo introduced a hyperconverged infrastructure tailored to video surveillance (HCI-VS) that answers the demand for higher and more efficient operating performance while also lowering the total cost of ownership for the integrator and end user. Hyperconverged Infrastructure Solution “ISC West attendees were able to get their hands on our hyperconverged solution and immediately see how easy it is to use and the benefit of adding virtual machines,” says BCDVideo’s Chief Technology Officer Tom Larson. Security integrators were impressed that BCDVideo continues to adapt technologies" Virtualization was just one of the innovations in BCDVideo’s demo room. Many integrators and end users found their way to the conference room, located not far from the exhibition hall, and BCDVideo was also featured at partners’ booths on the show floor. “Security integrators were impressed that BCDVideo continues to adapt technologies to the video surveillance space,” says Larson. “BCDVideo ‘gets’ them, but often IT does not. The HCI solution is purpose-built for video, and it works.” Server, Storage And Networking BCDVideo’s HCI-VS is a virtualized, video-optimized and highly available infrastructure. It combines the server, storage and networking into one platform. Powered by Scale Computing’s HC3 software, BCDVideo’s HCI is a scalable, node/cluster-based infrastructure that enables integrators to virtualize their physical security appliances and software, meaning fewer devices need to be deployed and maintained. Physical security integrators can create an infrastructure that provides high availability to the VMS" “More importantly, our HCI makes it easier than ever before both to quickly create and deploy virtual machines, and to manage video surveillance infrastructure,” says Larson. Some of the unique needs that HCI-VS serves are those of multi-faceted projects involving video recording, access control, building management, etc. With HCI-VS, separate appliances are not needed for each of these tasks, which enables better use of hardware, reduces overall rack space and power/cooling costs. Essentially, this solution eliminates the “pizza box” model and serves the need in the marketplace where always-on video and high availability are necessary, and especially in situations where loss of video data cannot be tolerated, says Larson. Simplified graphical user interface (GUI) makes it easy for integrators to implement systems that use hyperconverged technology Tolerant To Hardware Failure “By leveraging the concepts of hyperconvergence, physical security integrators can create an infrastructure that provides high availability to the video management system,” he says. “When components within a video management system are tolerant to hardware failure, it results in less loss of data and continual access to the data from the failed component. You always have access to the video data even if the hard drive fails.” Defining Virtualization Virtualization is the act of creating virtual copies of physical resources, including, but not limited to, compute, memory, storage, and network resources. This is achieved by employing software to manage all physical resources, known as a hypervisor. As servers become more powerful, the discrepancy between software and hardware capabilities result in inefficient use of resources. “By partitioning the hardware resources into smaller virtual environments, we can create multiple virtualized servers that share a common set of resources,” says Larson. “By sharing this common set of resources, the virtualized servers utilize the resources more efficiently with less waste.” Integrators and end users flocked to BCDVideo's demo room at ISC West to try out the new hyperconverged solution Education And Physical Security Learning about the benefits of why to virtualize and applications will be a first step” A challenge to greater adoption of virtualization in the physical security industry is education. “Some security integrators will need to step out of their comfort zone,” says Larson. “Virtualization for video has been slow to adapt, and other solutions are complicated. IT technology applications traditionally have not worked in the space either. Learning about the benefits of why to virtualize and applications will be a first step.” HCI-VS In New Verticals While HCI-VS is vertical-market-agnostic, the solution is suitable for school districts looking to consolidate their hardware, for hospitals and the healthcare industry in general, for the rapidly growing cannabis industry, any mass transit system, as well as for Fortune 1000 companies, to name a few. “Our virtualized solution especially appeals to these verticals because of the number of cameras, the need for 24/7/365 video recording and extensive data retention requirements, and where loss of video data cannot be afforded,” says Larson. Purpose-Built Solutions BCDVideo’s HCI-VS is the latest example of products BCDVideo is creating for the physical security industry. “We purpose-build and engineer our solutions specifically for video surveillance with the ability to scale-out as needed,” says Kelly Kellen, BCDVideo’s Director of Marketing. “We engineer new products to address problems in the marketplace. Our CTO is really looking at the market and studying the security integrator’s pain points. Then we engineer solutions to best serve them.”
As physical security systems increasingly resemble the architecture of an IT (information technology) network, the cybersecurity risks are increasing. Sometimes hacks in physical security go unrecognized because of poor detection. Here's part two of our Cybersecurity series. Going forward, the physical security industry should adopt the same principles as the information security market, embracing new elements such as risk assessment and certifications. A change in culture is needed to align and embrace cybersecurity and make necessary improvements, says Terry Gold of D6 Research. Independent Testing And Access Control There are signs of progress. Increasingly, access control systems today are designed to be more cyber-resilient and are tested extensively to discover and address any vulnerabilities. Data capture form to appear here! For example, the latest version of Tyco’s C-Cure 9000 undergoes independent testing to discover and address any critical vulnerabilities, and new firmware and software updates are tested to ensure they do not open any ‘back doors.’ Tyco’s Cyber Protection Program is part of the company’s ‘holistic approach’ to supplying customers with quality solutions. If cybersecurity is managed properly, the new wave of access control systems are as secure as previous systems. In some cases, more secure. For example, the new generation of smart cards, such as MiFARE DesFIRE EV1 or EV2 and HID iCLASS SEOS, use protocols that are much safer than the last generation Wiegand systems. New secure protocols such as OSDP version 2 are a better alternative to Wiegand. The new wave of access control systems are more secure than previous systems and use protocols that are much safer than the last generation Protocols For Wireless Electronic Locks Wireless electronic locks use security protocols such as encryption and authentication that prevent cybercriminals from accessing the network to get data and intercept commands. In short, the information in an IP-based access control system is at no greater risk than any other information being transmitted over the network, as long as smart decisions are made on how systems are connected and data is transmitted and stored. Standards are one approach to ensure a minimum level of cybersecurity for physical security products and systems. For example, Underwriters Laboratories (UL) seeks to work with manufacturers to up their game on cybersecurity and to certify compliance to a minimum level of cybersecurity ‘hygiene.’ Requirements For Software Cybersecurity The UL Cybersecurity Assurance Program (CAP) has developed the UL 2900-1 standard, which offers General Requirements for Software Cybersecurity for Network-Connectable Products. It was published in 2016 and in July 2017 was published as an ANSI (American National Standards Institute) standard. The standard was developed with cooperation from end users such as the Department of Homeland Security (DHS), U.S. National Laboratories, and other industry stakeholders. UL 2900-2-3 – the standard that focuses on electronic physical security/Life Safety & Security industry, was published in September 2017. Cybersecurity should be an element in physical security as the risk for data to be physically removed from a building is greater than ever Physical Security Integral To Cybersecurity Not only should cybersecurity be an element in physical security, the reverse is also true: Physical security should be seen as integral to cybersecurity. Looking at the intersection of cybersecurity and physical security from this opposite angle uncovers a world of opportunity to make the enterprise safer. Physical risks to cybersecurity include insider and outsider threats, poor or non-existent screening, and the presence of a seemingly innocent personal item. Off-the-shelf devices such as SD cards, external hard drives, audio recorder and even smart phones can be used to transport audio, video and/or computer data into and out of a building. For the private and public sectors, the risk for data to be physically removed from a building is greater than ever, and physical security systems can protect against this vulnerability. Missed part one of our Cybersecurity series? Click here. Part three, coming soon.
The Norpass access control system from Nortech using its Norpass3 software is providing secure access control at the BBFC (British Board of Film Classification) building in central London. Norpass3 software solution Chosen for its ability to provide a secure access control solution, Nortech’s Norpass system was installed on 16 doors around the Soho Square offices to support a range of access levels according to staff responsibilities and include a management system with a user-friendly interface. This allows staff movements to be monitored, ID cards to be issued and access rights to be changed according to ongoing requirements. Nortech’s Norpass system was installed on 16 doors around the Soho Square offices The BBFC is independent and not-for-profit and is in place to help everyone in the UK choose age appropriate films, videos and websites, wherever and however they watch or use them. Founded in 1912, they have been responsible for classifying films released in UK cinemas and on DVD and Blu-ray, and classifying content for Video on Demand services, such as Netflix and Amazon, as well as helping mobile phone operators set parental controls at the right level. Norpass access control modules Bradley Thomas, Facilities Manager at the British Board of Film Certification (BBFC) commented, “We have had the Nortech system in place for many years, we find it reliable and easy to use and their customer service team has always been helpful and informative to any queries.” The flexibility of Norpass access control modules and the user-friendly PC-based Norpass3 software together with Nortech’s elegant card readers made the Norpass access control system the ideal choice for BBFC. Since the installation, the system has provided secure access control throughout the building and, with Nortech’s support, BBFC has been able to keep the system up with changing requirements. Easy-to-use access control system Benefits of using the Norpass system include easy to use software offering a range of access levels Benefits of using the Norpass system include easy to use software offering a range of access levels, security that can be matched to an organization’s needs, a flexible structure for easy expansion and a system that has been developed in the UK and is supported by a UK based team. Nortech has supplied products and solutions to the security industry for over 25 years as an independent British company. The company uses extensive experience and expertise to create new security products to fit their clients’ needs and designs everything with the customer in mind.
Each of Denmark’s 550 individual Free Schools shares a common ethos: parents and students participate together in activities outside school hours, including weekends. It’s excellent for building a school community. Not so easy for managing security, when issuing and tracking keys becomes a 7-day task every week. The Vejle Friskole turned to SMARTair® wireless access control for a solution. Previously, key management ate up “a very long time, approximately 5 hours a week,” explains Henrik Kækel, Technical Service Officer at Vejle Friskole. Individual Access Permissions Vejle Friskole’s mechanical keys have been replaced by a SMARTair access control system Secure wireless electronic locks, already proven in schools across Europe, were the answer. Vejle Friskole’s mechanical keys have been replaced by a SMARTair® access control system. Over 80 doors and cabinets around the school are secured with SMARTair® wireless devices. Even at a historic property like Vejle Friskole, battery-powered SMARTair® devices are easy and unobtrusive to retrofit. Now approximately 250 students, teachers and parents each carry their own key fob, programmed with individual access permissions. Because the SMARTair® system portfolio has locking devices tailored to different kinds of openings, everyone at the Friskole opens the right doors and cabinets with a single fob. There’s no more need for the school to distribute separate keys for student or staff lockers, for example. Issuing Fobs “It was really bad because we had big problems with keys that were lost,” says Henrik Kækel. “There was a lot of work in key administration.” SMARTair® is easy for the school to manage. Today, Vejle Friskole staff spend around 5 minutes a week managing their access system. It's incredibly easy to figure out... it takes 1 minute to code a student" “It's incredibly easy to figure out... it takes 1 minute to code a student,” he adds. Even managing the leasing of school buildings for non-school events is simple and secure. School facilities staff issue fobs for the duration of the event, then cancel them immediately afterward – with no concerns someone may have copied a physical key. Saving Staff Time In addition to making everyday life easier and saving staff time and admin costs, SMARTair® has increased security. Using the intuitive SMARTair® software, they always have an overview of who has been at the school, and when. Audit trails are generated and monitored in real time using their SMARTair® system. And it's no disaster if a credential gets lost. Henrik adds: “Then we cancel the credential and issue a new one.” Vejle Friskole’s SMARTair® system is easy, fast and cost-effective to extend to new doors, cabinets and users — at the beginning of a new school year, or any time they choose.
IndiaNivesh is one of the leading financial services conglomerate in India. IndiaNivesh is into various aspects of investment banking and consulting business. It plans to emerge as a dynamic, customer-centric, and progressive financial group in the country with PAN India presence. Having its head office in Mumbai, IndiaNivesh is growing with eight regional offices and 29 branch offices across India. Project Specifics Application: Time-Attendance and Access Control Locations: 32 (PAN India) Users: 500 Units Installed: 60 Readers: Fingerprint and RFID Card IndiaNivesh being widely involved in financial services business with 29 branch offices and 8 regional offices across India, required eradication of forged attendance data and manual attendance process, as security is a crucial aspect for them. To streamline and manage attendance data of all employees accurately and perform calculation of error-free salary has been a tedious task. It has been challenging to integrate their existing payroll software with the time-attendance software. COSEC Time-Attendance Solution Matrix offered COSEC time-attendance solution helped in connecting all its regional and branch offices to their head office in Mumbai Matrix offered COSEC time-attendance solution which has web-based architecture and helped in connecting all its regional and branch offices to their head office in Mumbai. Implemented automatic salary calculation as Matrix COSEC time-attendance software got easily integrated with existing payroll software. Result Real-time attendance of all employees at a centralized location Integration with its existing payroll software Ease of Implementation using the existing infrastructure Fraudulent timekeeping is completely eliminated Accurate In/Out time of each employee recorded Live monitoring of In/Out timing Generation of time-attendance and access control reports and charts for all branches Improved overall productivity of the organization Continuous operations with excellent service support Biometric Access Control Solutions COSEC DOOR FOP - Optical fingerprint-based door controller for access control and time-attendance COSEC DOOR CAS – Card-based door controller for access control and time-attendance COSEC PANEL - Site controller to manage multiple door controllers and advanced access control Features COSEC LE PLATFORM - Application server platform for 1000 users and expandable up to one million users COSEC LE TAM - Comprehensive time-attendance and leave management module for COSEC LE platform COSEC LE ACM - Comprehensive access control module for COSEC LE platform
Prama Hikvision partnered with the Sanjivani Group of Institutes to offer latest surveillance and security solutions. For the first time that Artificial Intelligence was offered, and enabled face recognition terminals in India’s education sector. Sanjivani Group of Institutes situated at Kopargaon, Ahmednagar is a premier institute for Engineering, Pharmacy, Nursing and Diploma in Ahmednagar District. Sanjivani took its names and inspiration from the famous epic of Ramayana where ‘Sanjivani buty’ was brought for revival of life. The Sanjivani Rural Education Society (SRES), was established by Honorable Shri. Shankarrao Genuji Kolhe in 1983, at Kopargaon, rural domain in Ahmednagar district of Maharashtra, India. Identify Unauthorized Person The entire campus of the Sanjivani Group of Institutes is spread out in more than 100 acres land As the educational scenario changed with time, SRES understood the need and added a number of courses under the umbrella of the Sanjivani Rural Education Society (SRES) and consequently it gave birth of the Sanjivani College of Pharmaceutical Education and Research, Sanjivani Senior and Junior College, Sanjivani Academy, a CBSE school and Sanjivani International school. The entire campus of the Sanjivani Group of Institutes is spread out in more than 100 acres land. There are different departments in various buildings, playgrounds, hostels and staff quarters. Due to vast area and huge numbers of students, it’s very difficult for management to identify unauthorized person inside the campus. In the past, many instances of bullying, robbery, theft, ragging and pick-pocketing were reported. Up-To-Date Surveillance Solution With the expansion of the Sanjivani Group, there were many challenges faced by students and staff in terms of safety and security. “Consequently, we took our first step towards it by installing Hikvision IP CCTV surveillance in all our campus areas for monitoring. The clarity and the quality of the camera is appreciable and satisfying,” said Amit N Kolhe, Managing Trustee, Sanjivani Rural Education Society (SRES). He further added, “Presently the security technology has changed a lot. While understanding the need of safety and security of the students, we decided to go for an up-to-date surveillance solution. We contacted Prama Hikvision team and their system integration partner Om Agency for an advanced solution. After understanding our requirements, they introduced some of the latest technologies related to security surveillance.” Facial Recognition Devices The same software can be used by seamless integration for time attendance, access control and surveillance" He further elaborated, “After this we finalized the key areas by conducting the security survey in the campus. We got many advanced solutions implemented with help of SI partner and Prama Hikvision team. The solutions included, ANPR cameras for number plate recognition of cars and bikes at entry and exit gates, facial recognition devices for time attendance and access control of students & staff members.” “The advantage of Hikvision security and surveillance products is that things can be monitored through a single software platform, i.e. IVMS 5200E, which comes as all in one software. The same software can be used by seamless integration for time attendance, access control and surveillance,” concluded Amit N. Kolhe. Access Control Systems By visiting Sanjivani Group of Institutes along with System Integration Partner Om agency, the following solutions based on the latest technology and products were adopted: Automatic Number Plate Recognition (ANPR) cameras Tripod turnstile integrated with face recognition panels HD IP cameras A broadcasting solution for the seminar rooms Face recognition based access control systems Hikvision solutions delivered results: ANPR Cameras helped the institute to identify unauthorized vehicles at entry gates, through which they stopped many outsiders in getting entry into campus area. Face recognition panels and access control panels helped institute in getting entry and exit record of students as well as visitors. Through the large number of cameras installed at various locations, the management is able to keep an eye on the entire campus. One-Stop Solution We are proud to execute this project with support of Prama Hikvision" “Implementing IP Surveillance project for Sanjivani Group of Institutes, Kopargaon was a great learning experience. We have built a strong relationship with Prama Hikvision over the past 10 years. They work with vendor partners to deliver solutions that suit the requirements. The efficient professionals and quality of service is appreciated.” said Mr. Hemant Rokade – Director Sales, OM Agency. “We are proud to execute this project with support of Prama Hikvision. It was a huge challenge to execute the project of such gigantic proportions. While implementing the project, Prama Hikvision helped us through the project at every step. We appreciate the level of details and accountability, which Prama Hikvision has demonstrated in this project. This reaffirms our faith that Hikvision is the one stop solution for all security and surveillance solutions,” said Mr. Pravin Rokade – Director Operations, OM Agency.
3xLOGIC, Inc., a provider of integrated, intelligent security solutions, and a three-time Deloitte Technology Fast 500 winner, announces that the Bradley Business Center, located in Chicago, has installed a 3xLOGIC infinias CLOUD access control system throughout the redevelopment project. HTML Global, an IT Managed Services Provider (MSP), oversaw system installation and continues to provide remote system management. Bradley Business Center (BBC) is the largest redevelopment project on Chicago’s north side, comprising over 500,000 square feet, spread over 22 acres. The BBC offers a unique shared office environment for entrepreneurs and professionals and boasts a wide array of features and amenities. Controlling Common Areas Both organizations do the day-to-day administration of the system, with HTML Global providing back-up and higher-level functions At present, the 3xLOGIC infinias system manages a total of 43 internal doors throughout the complex, split between BBC-managed doors and those for a tenant company, Compass Health Center. The two organizations manage their own access separately but use some of the same network and PoE switches. BBC doors managed are mainly those controlling common areas and shared amenities— parking, fitness facility, rooftop terrace, and others—but also data rooms and other sensitive areas within the office space. Both organizations do the day-to-day administration of the system, with HTML Global providing back-up and higher-level functions when requested. “When we started with BBC, they were looking to us for our knowledge base, and we installed a few doors at that time. Then, we built out the system as they added new offices and common areas to be managed,” explained William Hunt, Managing Director, HTML Global. Cloud-Based System “The distributed Ethernet network can easily handle all the doors and that simplified installation and on-going management. The BBC property management staff don’t want a server onsite, so a cloud solution nicely fits their needs. Another advantage for BBC is our RMR services and the fact that a cloud-based system is mainly operating expenses, not hardware capital expenses—that’s economically advantageous for a property management business.” “There are so many other advantages to a cloud-based system, especially our ability to add doors when any of the resident companies want to join the system, or to expand the number of doors for existing customers—we can add one door or hundreds of doors upon request,” said Hunt. “Compass likes the system functionality and ease-of-use so much, they recently expanded it to their Northbrook location, too. That way, when staff move between the two facilities, they only need one set of credentials.” Access Control System Such high-level control and ease of use is accomplished with minimal hardware on site BBC controls access by zone and/or amenity for each credential holder, administrators can add zones and close access to other zones with a few keystrokes. Door control is granular, making it easy to provide all-areas access to senior staff and highly-limited access, for example, for contractors and temporary workers. Such high-level control and ease of use is accomplished with minimal hardware on site. Many administrators were up and running on the infinias system with very little training, if any. With a cloud-based access control system, new tenants can join the system with ease, or a tenant can be removed from the system in a matter of minutes. Fix Things Remotely Hunt again, “As an MSP, we are overseeing a system that updates itself automatically, and because BBC management doesn’t have a full-time IT person, that’s where we come in.” The future looks bright for HTML Global with the Bradley Business Center. Current office space is nearing fully-leased status, and BBC management is looking to expand their property offerings into additional buildings located on the same parcel. Hunt is impressed with another feature of the cloud-based system, “The network is set up on PoE switches, so if a door isn’t acting properly, we can fix things remotely, we don’t need to roll a truck—that’s very cost-effective.”
Serving a large geographical area of the North Island of New Zealand, the Waikato District Health Board (Waikato DHB) provides hospital and community-based health services to a population of nearly 400,000 people. With a wide range of security needs that include protecting staff and patients, securing high-risk facilities, restricting unauthorized access to medication and medical equipment, and streamlining contractor and car park management, Waikato DHB required a security solution that could be applied to both high and low security areas. The system al so needed to provide a comprehensive audit trail and detailed reporting, to identify access movements by employees and help meet legal requirements around the safe and secure storage of medication and equipment. Gallagher Single Access Card Control System Gallagher’s access control solution for Waikato DHB utilizes a single access-card system that simply and instantly updates access permissions Gallagher’s access control solution for Waikato DHB utilizes a single access-card system that simply and instantly updates access permissions, as well as streamlining car parking services. Where high-level security is needed, Gallagher’s system offers Waikato DHB the ability to lock-down areas of the hospital when required, isolating areas and restricting access. Gallagher’s Command Center Mobile application also delivers duress notifications from buttons located around the hospital directly to a guard's mobile device. Electronic Tag Boards allow contractors to easily sign on and off of the site, ensuring Waikato DHB meets health and safety requirements. In an environment where access profiles change on a daily basis as staff move between different departments, Gallagher’s access control system and Command Center central management platform ensure staff can approach doors with the confidence that they can enter or leave areas as necessary. The access card system has also reduced the risks associated with handling keys, along with providing detailed reports to meet comprehensive auditing requirements, saving time and cost. 'Security Ward Standard' Waikato DHB's experience with Gallagher products ultimately led them to develop a 'Security Ward Standard' detailing the minimum-security equipment required for new buildings, greatly reducing time spent producing specification documents and gathering approvals. As Waikato DHB's security requirements continue to evolve, Gallagher’s systems provide future-proofing with a software maintenance agreement ensuring they operate the very latest software available. Fast Facts About The Project Industry: Healthcare Business type: Hospital Number of employees: 6,500 Site Size: 18 hectares with 176,000 sq.metres of buildings Number of doors: Over 730 access-controlled doors; 40 alarmed and monitored refrigerators/freezers; 15 carpark barrier arms; 1 gate. Gallagher solutions and technology utilized: Command Center Controller 6000 T-Series readers Tag Boards Car park Management
Round table discussion
What is a business, or an industry, but a collection of people and the results of their work? People make all the difference in the destiny of a business or industry. And the people involved in a business reflect the impact of demographic changes – and the passage of time. The security industry has been largely built by Baby Boomers, who are getting older and increasingly stepping aside to make way for younger folks. We asked this week’s Expert Panel Roundtable: Is there a “new generation” of employees and managers entering the physical security marketplace, and what will be the impact?
The year ahead holds endless promise for the physical security industry, and much of that future will be determined by which technologies the industry embraces. The menu of possibilities is long – from artificial intelligence to the Internet of Things to the cloud and much more – and each technology trend has the potential to transform the market in its own way. We tapped into the collective expertise of our Expert Panel Roundtable to answer this question: What technology trend will have the biggest impact on the security market in 2019?
In many regards, 2018 was a turbulent year for the physical security marketplace, driven by evolving technologies and changing customer needs, among other factors. Year-end is a great time to reflect, so we asked our Expert Panel Roundtable: What caused the most disruption in the physical security marketplace in 2018?