They are excited to announce that RapidSOS is officially integrated with Apple Emergency SOS Live Video, now available with the release of iOS 18!
Emergency SOS Live Video allows those in need to share streaming video and recorded media during emergency calls. During an emergency call, participating emergency dispatchers can send a request to share live video or photos over a secure connection, making it quicker and easier to provide urgent assistance.
Emergency SOS Live Video
ECC telecommunicators can access Emergency SOS Live Video now within RapidSOS UNITE
Emergency Communications Center (ECC) telecommunicators can now access Emergency SOS Live Video directly within RapidSOS UNITE. This service is available at no cost to the 5,700+ ECCs using RapidSOS, covering over 99% of the U.S. population.
With the integration of Emergency SOS Live Video into RapidSOS, they’re making it easier and faster for iPhone users to get the help they need, enhancing safety for everyone. Interested in learning more about how to access Apple Emergency SOS Live Video with RapidSOS.
More on RapidSOS UNITE
RapidSOS UNITE centralizes calls, texts, video, and data from sensors for faster and more efficient emergency response, with flexible upgrades to meet an ECC’s needs. UNITE’s ecosystem improves workflows by taking a holistic approach to what’s needed for modern 911 operations. With UNITE, ECCs can:
- View all of the agency’s 911 calls, with a redundant pathway for cellular calls and ability to integrate the local GIS data for improved mapping
- Communicate with callers via messaging, multimedia and video, including using AI-powered translation and transcription without additional tabs
- Get instant access to sensor-based data — and use AI to reduce telecommunicator time spent on alarm calls
- Create interoperability between peer agencies, and even share data via the field application built by and for responders
- Consolidate data from 540+ million devices and go beyond call-handling-based reporting to truly understand the agency’s workload
RapidSOS remains a champion for 911 and connecting communities to public safety.
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