Safety & Security Gates(21)
The H4 Video Intercom integrates a 3 MP camera with a high-performance intercom and features exceptional wide dynamic range, low-light, noise reduction and echo-cancelling technologies for clear viewing and two-way communication with visitors. Combined with Avigilon Control Center (ACC) video management software, this secured entry system enables operators to quickly and easily identify and communicate with a visitor before remotely granting access.
Complete access control and video management A browser and an internet connection are all that's required to access Vanderbilt’s latest addition to its cloud-based arsenal. ACT365 is a complete access control and video management solution. Ease of use and convenience are key ingredients to the product’s strength and depth in the field. ACT365 eases the installer's job for simple and quick installations and performing maintenance tasks remotely. The result is delivering ultimate control while saving time and money. With access to all sites from one online interface, installers can get more done, more easily, and in less time. Managing systems remotely Moreover, as ACT365 hardware is connected directly to the IP network, and no software needs to be installed as hosting is effectively outsourced, it ensures that the IT headaches of creating backups, VPNs, and port forwarding are things of the past. ACT365 also allows end-users the ability to manage their systems remotely including viewing live cameras. This remote monitoring capability makes it well-suited to multiple sectors. For example, dealing with early morning deliveries at a retail store is an ideal example of ACT365 in its prime. From the ACT365 app on their smartphone, the store manager can identify the courier through a live video feed and then remotely open the doors of the loading bay to allow the delivery to be made. The manager can monitor all of this remotely and once the delivery is finished, they can close the loading bay door and it will automatically rearm. Spotting misuse of gym membership Another instance of ACT365’s firepower can be seen at gyms or other types of membership clubs. If gym members are passing their access fobs to friends who are not members, ACT365 enables the gym manager to quickly match up access control events with relevant camera footage and email the clips to those members who are allowing their fobs to be misused. This is an effective way of ensuring the practice does not continue. As seen through numerous product demonstrations during IFSEC, ACT365’s features put the customer first. They eradicate once burdensome responsibilities that can now be promptly completed through the click of a button on mobile or desktop devices. Vanderbilt’s investment and innovation in cloud-based solutions harness the best efforts of the company’s core qualities – agility, adaptability, and dependability. Through the power of remote monitoring available from ACT365, Vanderbilt offers both installers and end-users convenience thorough simplicity.
With the new CLIQ® Go app, businesses can unlock the power of access control, saving time and unnecessary workload in the process. CLIQ® Go locking technology allows users to manage security and access rights on the move, on the road and from anywhere in the world.Manage your system with the CLIQ® GO appThese days, all you need is an app to help you find a route, choose a restaurant, read a spreadsheet or check your bank balance. Now there’s an app that can help you manage your company locking system, too. Designed for busy managers, CLIQ® Go saves time and puts a digital solution in the palm of their hand. “CLIQ® Go is the ideal security system for small- to medium-sized businesses,” says Kevin Hoare, CLIQ® Business Development Director at ASSA ABLOY. “Managers don’t want to be wasting time changing all their locks because someone lost a key—and with CLIQ® Go they don’t need to. The ability to configure access control is at their fingertips.” Managers can administer their CLIQ® Go system in the cloud and from a mobile phone, tablet or PC, via a brand new, intuitive app. A few taps and swipes of the screen is all it takes to revoke, supervise or amend individual access rights. Keep your business on the move The mechatronic CLIQ® Go system combines the best of mechanical and electronic security to meet the needs of a busy workplace. The electronic lock’s power is provided by a battery inside every programmable key, meaning it works independently of mains power. The system is designed to fit existing doors and lock cases, making it cost-effective and hassle-free to install. Site security can get the CLIQ® Go upgrade with minimal disruption to day-to-day operations. The cylinders and keys are built to withstand the elements, so can be used on interior and exterior openings, and work across multiple types of enclosure – not just doors but cabinets, cupboards and padlocks, too.
Nedap’s new end-to-end security solution is the first to offer digital protection for access control by unifying best practices from both IT and physical security. Protecting Access Control Systems Until now, the latest best practices protecting IT systems from digital threat haven’t been used for physical access control systems. This is an oversight that is leaving many companies vulnerable to cyber attacks. Nedap and AET Europe have worked together to overcome this by developing AEOS end-to-end security. Taking a forward-thinking new approach, they have combined the best practices of both IT and physical security in an all-in-one access control system. Albert Dercksen, Head of R&D at Nedap, explains why AEOS end-to-end security is needed: “IT and physical security have been following different rules to protect systems. But modern access control systems are, in fact, IT systems connected to corporate networks and should be treated as such. That’s why we’ve applied the digital security principles used in IT to AEOS, our physical access control system.” Communication Secured From End-to-end In AEOS end-to-end security, Nedap and AET Europe have combined the IT principles of encryption and strong authentication. This ensures storage in every element of AEOS is secure, as is communication between all elements. Both DESFire keys and digital certificates are stored in a Secure Access Module (SAM) inside door controllers. This leaves card readers with no role in decrypting data, so secure communication between card and controller is guaranteed and, by storing digital certificates in the same SAM, strong authentication is achieved to ensure secure communication between controller and server. Protect Critical Infrastructure In this way, AEOS end-to-end security offers far higher protection against both physical and digital threats. It also enables keys to be updated securely and centrally, without having to physically attend each card reader. AEOS end-to-end security meets a stringent level of security requirements across Europe, and is already being used to protect critical infrastructures in several countries. In France, for example, it has gained CSPN certification from the French information security agency, ANSSI.
Enables audio and visual monitoring of doors/gates which increases security of residential or commercial premises Uses the latest H.264 video and G.722 audio codec to provide you with the highest quality video image and audio clarity Allows both audio and video communication to an IP phone, mobile client, or softphone Keeps the door locked for strangers or opens when it recognizes your face Enables the ability to remotely control the door/gate Presents information and user navigation options unique to your business Eliminates the need for personnel to be physically stationed at the door/gate which improves productivity and frees them up to work on other things Speeds up response time to visitors, delivery and service personnel that require access
SALTO's ProAccess SPACE web-based software brings a new level of powerful flexibility to access control so that users can order the functionalities that they most need and upgrade accordingly as a system and needs grow. And in addition to the abundance of important new functionalities, SPACE also has a modern interface that is more user-friendly to help users find and operate the functions they want to use as quickly and intuitively as possible.
Baran Advanced Technologies, manufacturer of the Everswitch access control products, introduces the Everswitch ATP2 family of products. It is another first from Everswitch: a fully sealed polycarbonate Piezo keypad with or without an integrated HID reader, either 125 KHz or 13.56 MHz. Inside the keypad is the same innovative patented Piezo technology that is used in the Everswitch rugged metal vandal-proof keypads. This design is fully weatherproof, IP68 dust & waterproof rated, and has no moving parts. The ATP2 comes with a variety of product features such as background illumination and choice of keypad color. The ATP2 operation temperature is from -4 F (-20 Celsius) and up to 167 F (75 Celsius). These keypads feature a single gang back plate.
CyberLock electronic cylinders are manufactured to the exact dimensions of the mechanical lock cylinders they replace. The absence of a conventional keyway means it is not vulnerable to traditional lock picking techniques. The cylinders are powered by CyberKey smart keys and require no power or wiring for installation. Electronic Cylinder Features Installs without power or wiring Contains a unique ID that cannot be changed or duplicated Has the ability to store over a thousand access events Key ID Date & Time Event Type Retains encrypted access codes that bind the lock to a specific system Contains a list of blocked keys Can be installed indoor or outdoor
The CyberKey Air is a programmable smart key that can be uploaded with key-holder schedules and permissions for accessing CyberLock electronic cylinders. The battery from the key energizes the electronics within a CyberLock cylinder allowing for locks to be installed virtually anywhere without power or wiring. The CyberKey Air is Wi-Fi enabled, allowing for wireless key programming of access schedules and permissions as well as real-time tracking and reporting of access events.
Successfully track multiple users and locations instantly with Traka's RFID locker system. Through secure storage and unique RFID tagging capabilities, organizations can strategically manage and control various equipment and important assets. The system simply requires the user to identify oneself by entering a 4-digit PIN, swiping a company magnetic ID card or using their fingerprint if the biometrics reader access is specified. The software will verify the user’s identity and permit access to the lockers and its contents accordingly. Keeping all the data centralized, Traka’s RFID system runs through an ‘advanced locker administration mode,’ which can be controlled from one networked server. In addition to advanced recalibration settings, automatic door features and text and email options for activity notifications, Traka’s lockers can also encompass the following problem-solving abilities: Control and restrict user access to each specific device based on a skill level or need-to-have basis Automatic lock-in for equipment that needs to maintained or updated Ensure that housed devices have had adequate time to recharge since previous use Issue devices on a last-in, last-out basis Determine liability when equipment is returned by someone other than the person of original point of access Capabilities to raise an alert on any item which is not returned on time and automatically send notification to appropriate supervisor
The Linear eMerge™ E3 Series browser-based Access Control platform sets new standards of excellence for reliability, ease-of-use, expandability, best-in-class value and lowest cost of ownership. For larger facilities, eMerge E3 Elite replaces PC-based systems with open architecture, solid-state hardware that is easier to install, integrate and use. Elite is available in the eMerge Elite-36 (for 36 doors/72 readers), Elite-64 Upgrade License (for 64 doors/128 readers), and Elite-128 Upgrade License (for 128 doors / 256 readers) Elite provides: Advanced access control features & capabilities Remote monitoring and management (via LAN, WAN, WWW, from a PC, laptop, or mobile device) A lower Total Cost of Ownership (TCO) compared with traditional systems Easy and low-cost expansion (up to 192 doors) via software key to the eMerge Enterprise system with higher capacities, enhanced features and capabilities Simple addition of video monitoring (with software key) for Digital Watchdog™ DVR (or, integrate an E3 system to an existing Digital Watchdog system) Check out the superior capabilities of E3 eMerge in action at www.linearcorp.com/e3emerge, or, contact Linear at (800) 421-1587.
Who's targeting your data? Traka is the leading worldwide specialist in intelligent key and asset management solutions. They manufacture secure systems that allow you to control and audit who has access to your valuable assets – keeping them out of the wrong hands. Traka’s rack manager is an intelligent solution that allows you to restrict rack access to authorized users only. Furthermore, it allows you to maintain a full audit of who has accessed which rack, and when. How easy is it to access your data racks? Traka’s rack manager provides a secure solution to ensuring access is available 24/7 to authorized users only. Who had access to your data racks? Rack manager has full audit capabilities and retains a complete history of all user transactions. Reports can be downloaded quickly and easily via a USB port. How does it work? The rack manager can be fully integrated with your current access control system. The interface to the system is a 7 inch touch sensitive pod, which uses the latest embedded processing technology. With the rack manager all access to data racks is managed via the touch screen pod. Each authorized user identifies themself at the pod (via Smart card, biometrics or PIN) and selects the rack they wish to access. Traka’s rack manager module can manage access to 60 racks/120 doors and drives the entrance and exit doors to server rooms with feedback from both doors and two locks.
The CyberLock electronic access control system offers a cost-effective turnkey solution for any entity seeking to increase security and key control. The CyberLock system is made up of electronic locks, programmable smart keys, and management software. Cylinders are installed without the need for power or hard-wiring which is ideal for securing remote and mobile assets. CyberKey smart keys feature a unique electronic ID, preventing key duplication. Keys are programmed for each user, detailing what locks it can open and when. CyberLock offers a variety of CyberKey smart keys for flexible key management including replaceable battery keys and rechargeable battery keys. The newest CyberKey, the CyberKey II, features a micro USB port that allows users to recharge the key from a computer, car charger, or any other compatible USB device.
Versatile and functional The ML-1100 mortised electromagnetic locks are ideal for many different applications. These mortise locks can be utilized with the Dortronics DPA door pulls for an attractive architectural appearance, while providing unsurpassed security functionality. Using the DPA series pull with a ML series mortise lock allows the force of the magnet to be directly opposite the direction of pull; therefore no mechanical advantage is gained when force is applied to the pull handle. There is no chance of racking the door. Steel or aluminum framed doors are susceptible to permanent damage when the lock is header mounted and the door handle is pulled repeatedly (while the door is locked). Rugged construction These locks and door pulls were first utilized in New York City’s Public Housing projects. The high level of use combined with the need to conform Architecturally and Functionally led to a truly tough yet appealing design. All fasteners are Stainless Steel and Tamper-proof. The design allows the ML Series lock fasteners to be totally concealed when the door is closed and locked. Applications In areas where aesthetics are a concern, the DPA series pull handle with the ML-1100 series lock allows concealment of the locking hardware. This pull handle is an attractive option for lobby and vestibule entrances. These pulls may be custom engraved and supplied in plated or anodized finishes. Safe operation All Dortronics electromagnetic locking devices are fail-safe, releasing instantly upon command or loss of power. With no moving parts to wear, stick or bind, and no mechanical linkages to bend or break, locking and unlocking is accomplished with ease and efficiency. Universal control ML series locks can be controlled individually or simultaneously from one or many locations. The status of the lock may be monitored by any card access system via the optional MBS (magnetic bond sensor) which signals that the lock is properly energized and is holding. The well confined magnetic field allows these locks to be used in computer rooms and other electronically sensitive areas. The ML series mortised electromagnetic locks are mounted by cutting a hole into the door frame per the template provided. All wiring connections are made to the flying leads from the magnet. Two lock mounting blocks are then attached to the frame utilising one of the three tapped holes. The ML series magnet is then attached to the mounting blocks via the remaining tapped holes. DPA door pull mounting: Utilizing the template provided, drill thru the door edge in 4 places. Mount the pull handle with the tamper-proof hardware. A specially designed shoulder screw is provided to insure proper floating action of the door mounted armature which is factory installed.
Join CyberLock for their webinar "A Practical Approach to Telecommunications Access Control." Click here for more information. The CyberLock electronic access control system offers a cost-effective turnkey solution for any entity seeking to increase security and key control. The CyberLock system is made up of electronic locks, programmable keys, and management software. Cylinders are installed without the need for power or hard-wiring which is ideal for securing remote and mobile assets. CyberKey smart keys feature a unique electronic ID, preventing key duplication. Keys are programmed for each user, detailing what locks it can open and when. CyberLock cylinders retrofit into existing lock hardware Cylinders are powered by the battery in the key, eliminating the need for hardwiring. Programmable smart keys are programmed for each user and contain the user’s access schedules and permissions. Access information downloaded from locks and keys increases accountability.
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As anyone who has ever flown on a commercial airline since 2001 knows, security measures at airports are well enforced and the emphasis on traveler safety is all around the airport and its grounds. Mass transportation, meanwhile, presents a special but not any less significant challenge when it comes to determining security issues. These facilities need to develop the means to protect a constantly changing and large population of passengers. And unlike airports these facilities often have hundreds of points of entry and exit on multiple modes—buses, subways, light rail, commuter trains, even ferries. About 2 million Americans will use the nation’s airways on a given work day, while 35 million people will board some form of public transportation. In fact, statistics have shown that nearly 11 billion trips are taken on public transportation every year. In some large metropolitan areas in North America where mass transit is well established, more than 20 percent of the area’s inhabitants get around via public transportation.About 2 million Americans will use the nation’s airways on a given work day, while 35 million people will board some form of public transportation Solving Mass Transit Security For transportation officials and their security providers, solving the mass transit security issue begins with determining the key concerns and then creating the proper responses via security systems, policies and procedures to mitigate the risks. Although vandalism and graffiti are very visible signs of criminal behaviour in mass transit settings such as bus stops and subway stations, this is not where transportation officials typically focus their energy. Fences and gates can secure out-of-service buses and train cars, as can remote surveillance methods to keep such vandalism at a minimum. Instead, it is the day-to-day safety and security of transit riders and employees that should become the highest priority. This begins with creating the safest environment possible that is highlighted with appropriate signage and, when necessary, audible warnings, and supporting that with technology, such as surveillance cameras, that will document what has happened if an incident occurs.Analytics can also be useful in alerting security about other suspicious behaviours at a transit stop, such as an untended bag or package Crime Prevention In Transportation Analytics can also be useful in alerting security about other suspicious behaviours at a transit stop, such as an untended bag or package Incidents of concern within a transit setting can take several forms, ranging from legitimate accidents or crimes to false claims such as faked fall down the stairs to potential and actual suicides. Bus and subway stations also have become magnets for homeless people who may put themselves and others in harm’s way by trying to access less secure public areas within a station as temporary shelters. If someone is injured on a subway platform and the transit provider is held liable, it could be on the hook for hundreds of thousands, if not millions of dollars. Suicides are a major concern for operators, with personnel now being trained to look for individuals who seem distressed, are loitering in the area or are intentionally putting themselves in a dangerous situation, such as standing too close to the edge of a platform. The deployment of video analytics, which can be programmed to send alerts when certain pre-set actions occur, can help determine when such dangerous behaviours come into play. Analytics can also be useful in alerting security about other suspicious behaviours at a transit stop, such as an untended bag or package or a person going into a restricted area. Whether it is on the bus, train or ferry or at the stops themselves, cameras and intuitive video management systems are the key to both active and forensic transit security. Some cities use buses that are up to 60 feet long and those can be equipped with up to a dozen cameras Train Security And Safety By using the proper cameras and recording systems in a transit environment, quick-acting personnel can locate a person of interest who boarded a train at one station, follow him during his trip and produce a crisp, clear identifiable image at the end. Those setting up the system thus should keep in mind proper camera positioning, resolution and motion-based changes to framerates or other compression settings. A typical 30-foot bus often has six cameras—one each at the front and middle doors, two more within the bus and then one looking forward and another looking behind the bus. The latter two are important in the event of accidents to verify liability. Some cities use buses that are up to 60 feet long and those can be equipped with up to a dozen cameras.Train stations often deploy high-definition cameras to better support facial recognition software to get that actionable image Train cars are similarly equipped with two to four cameras to view activity down the centre aisle. Within the stations themselves, there can be from 15 to 30 or more cameras capturing wide-angle shots. Train stations, which have a restricted point of egress, often deploy high-definition cameras to better support facial recognition software to get that actionable image. Installing The Right Technology For The Solution Although bandwidth and storage can be a concern, with motion-based recording, the resolution can be bumped up during event, resulting in a 1-megapixel stream jumping to 4 or even 8mbps when needed. By changing the resolution on demand, end users can cut their storage needs significantly. Transportation settings often rely on the same technology used in other security installations, primarily mini dome cameras, although there are some mini transit domes built specifically for the environment with the proper aesthetics. Because of vandalism threats, transit typically avoids pendant mounts, which can be more easily grabbed and damaged. Temperature ratings for cameras also come into play in cold climates with cameras often getting outdoor exposure.Today’s new buses and trains are constructed with the cameras onboard and newer stations also take security into consideration at the earliest design stage As trains and buses move along their routes, especially those that service outlying areas, Internet connectivity becomes an issue as well. Because it may be difficult for video to be sent in transit, security bus barns are equipped with Wi-Fi so video from onboard cameras can be downloaded at the end of the day. And the use of hardened recorders at the stations allows security personnel to retrieve recorded video. Transit Security With Modern Technology Today’s new buses and trains are constructed with the cameras onboard and newer stations also take security into consideration at the earliest design stage. Older infrastructure from long-standing subway and bus terminals can prove to be a challenge when adding security, but these issues aren’t insurmountable. Often the solution is to add more cameras to cover the same square footage because of less-than-ideal sight lines and to place conduit wherever it works best, which may mean positioning it under platforms or in other out-of-the-way places within older stations. Looking ahead, transit security will continue to evolve, not only as new stations and modes of transportation are added to the system, but in terms of communicating with commuters. People can expect to get mass notification alerts on their mobile devices, and those same devices can provide vital data to transportation entities to better develop their overall systems.
The Internet of Things (IoT) is having a significant and ever-changing impact on the way we view video security. Today, cameras are expected to be so much more than devices with which to simply capture images; they need to be far smarter than that. These future-facing cameras are becoming an integral part of the vast digital connectivity infrastructure, delivering a parallel performance as intelligent sensors with the ability to extract the kind of invaluable data that helps businesses make improvements in the area of video security, and beyond. However, as the list of possibilities grows, so too does the risk of unauthorized access by cybercriminals. We should all be aware that a single weak link in a communications infrastructure can give hackers access to sensitive data. That’s the bad news. Safeguarding Data And Utilizing Deep Learning The good news is cybercrime can be avoided by employing a data security system that’s completely effective from end-to-end. One technological advancement that the trend-spotters are predicting will become part of the video security vocabulary is ‘deep learning’ Once this level of safeguarding is in place you can begin to confidently explore the technologies and trends happening now, and those on the horizon. So, what will be having an influence on surveillance in 2018? Well, according to IHS Markit, one technological advancement that the trend-spotters are predicting will become part of the video security vocabulary is ‘deep learning’, which uses algorithms to produce multiple layers of information from the same piece of data, therefore emulating the way the human brain absorbs innumerable details every second. In Europe, GDPR compliance will also be a big talking point as new principles for video surveillance data collection, use limitation, security safeguards, individual participation and accountability are introduced. And, as the popularity – and misuse – of drones continues to rise, the recent developments in drone detection technology will be particularly welcomed by those whose primary concern relates to large areas, such as airport perimeter security. The Future Of 'Smart' Video Analytics An important feature of today’s intelligent cameras is the ability to provide smart video analytics. The Bosch ‘i’ series, for example, offers a choice of formats – Essential Video Analytics and Intelligent Video Analytics. Essential Video Analytics is geared toward regular applications such as small and medium businesses looking to support business intelligence (e.g. inter-network data transfer), large retail stores and commercial buildings for advanced intrusion detection, enforcing health and safety regulations (no-parking zones or detecting blocked emergency exits) and analyzing consumer behavior. The camera-based, real-time processing can also be used to detect discarded objects, issue loitering alarms and detect people or objects entering a pre-defined field. Intelligent Video Analytics provides additional capabilities. It is designed for demanding environments and mission-critical applications, such as the perimeter protection of airports, critical infrastructures and government buildings, border patrol, ship-tracking and traffic-monitoring (e.g. wrong-way detection, traffic-counts and monitoring roadsides for parked cars: all vital video security solutions). An important feature of today’s intelligent cameras is the ability to provide smart video analytics Intelligent Video Analytics can also differentiate between genuine security events and known false triggers, such as challenging environments created by snow, wind (moving trees), rain, hail, and water reflections. For more expansive areas, like an airport perimeter fence, the system has the range and capability to provide analysis over large distances. And, if a moving camera is employed, it is also possible to capture data on objects in transit when used in conjunction with the Intelligent Tracking feature. For roadside use, Intelligent Video Analytics systems, such as the Bosch MIC IP range, are resistant to vibrations and can still operate in extreme weather conditions, continuing to detect objects in heavy rain or snow. Evolving Cameras Past Surveillance It’s becoming ever clearer that the IoT is transforming the security camera from a device that simply captures images, into an intelligent sensor that plays an integral role in gathering the kind of vital business data that can be used to improve commercial operations in areas beyond security. For example, cities are transitioning into smart cities. The capabilities of an intelligent camera extend to the interaction and sharing of information with other devices (only those you have appointed) With intelligent video security cameras at the core of an urban infrastructure smart data can be collected to optimize energy consumption via smart city lighting that responds to crowd detection and movement. Cameras can also be used to improve public transport by monitoring punctuality and traffic flow based on queue lengths, with the ability to control traffic lights an option should a situation require it. As the urban sprawl continues and this infrastructure grows, the need for more knowledge of its use becomes more essential, necessitating the monitoring technology developed for use by human operators to evolve into smart sensing technology, that no longer just provides video feeds, but also uses intelligent analytics and sophisticated support systems. These systems filter out irrelevant sensor data and present only meaningful events, complete with all relevant contextual data to operators to aid their decision-making. Expanding The Video Security Camera Network Today, video analytics technology has tangible benefits for human operator surveillance, and delivers KPIs that are highly relevant to transport operators, planners and city authorities. As an existing infrastructure, a video security camera network can be improved and expanded by installing additional applications rather than replaced. From a business perspective, that means greater value from a limited investment. Thereafter, the capabilities of an intelligent camera extend to the interaction and sharing of information with other devices (only those you have appointed), image and data interpretation, and the ability to perform a variety of tasks independently to optimize both your safety and business requirements. The fact is, cameras see more than sensors. Sounds obvious, but a conventional sensor will only trigger an alarm when movement is detected, whereas a camera can also provide the associated image and information like object direction, size, color, speed or type, and use time stamps to provide historical information regarding a specific location or event. Based on this evidence, the video security camera of today is more than ready for the challenges of tomorrow.
It had been a particularly slow night. The plant security guard had just made his rounds on this Sunday evening shift. As soon as he passed the weighing scales, he could enter the guard shack and get off his feet. Challenging A Curious Incident However, on this night, he noticed the waste vendor’s truck sitting half on and half off the scale. He stopped dead in his tracks to see if the truck would back up and completely sit on the scale. It never did. The observant guard walked up to the truck and challenged the driver who seemed surprised. “Hey, you’re not weighing your truck properly.” The driver fumbled for a response before replying, “Sorry, I was on the phone with a friend. I didn’t notice it.” But this security guard had the presence of mind to demand the driver’s phone. The driver was caught off guard and surrendered the phone. The guard then pulled up the most recent incoming/outgoing calls and saw no calls during the last 30 minutes. “I don’t think so.” “You don’t think so what?” The security guard was frank, “You haven’t used this phone in over half an hour.” The truck driver sheepishly acknowledged the fact. It was decided to install video surveillance covering the weighing area and scales – no easy feat due to poor lighting Preventing Crime As It Happens Knowing the driver was lying, the security guard ordered the truck back on the scale for a correct weighing and advised the driver that he would report the incident. The security guard wrote up his report and handed it off to his supervisor who, in turn, contacted the local corporate investigator. This investigator was soon on the phone with his boss at corporate headquarters on the other side of the world. Together with Security, they decided to install video surveillance covering the weighing area and scales – no easy feat due to poor lighting. However, once completed, they waited. They would not have to wait long. For the next two months, the waste vendor trucks, filled to the brim with production waste, black-and-white paper and other waste products from the plant, would stop on the scale only for a moment and then drive the front half of the truck off the scale for weighing. It was obvious that the vendor was cheating the company by only paying for half the waste. After two months, it was decided to catch the next cheating driver “en flagrante.” Sure enough, the next truck went half on and half off the scale and was weighed. Security then asked the unsuspecting driver to park his truck and invited him inside the building to talk to a supervisor. The driver signed an incriminating statement about the scheme and his role therein. They sent him on his way asking him to keep it quiet Waiting for the driver in a large office was the local investigator and his close friend, the Head of Security. After a difficult interview, the driver admitted to cheating on the scales over a two-year period—he claimed that some of the scale cheating was done at the direction of the vendor’s management, while some of it he did himself by “ripping off” the vendor—which he acknowledged was dangerous. Working With Authorities The driver signed an incriminating statement about the scheme and his role therein. They sent him on his way asking him to keep it quiet—they would see what they could do for him later on. In the meantime, Corporate Investigations had received a due diligence report on the vendor company which contained disturbing news—the company and its managers were associated with a countrywide waste management mafia. The report suggested that the vendor had a reputation for thefts and involvement in numerous lawsuits regarding thefts and embezzlement. Shockingly, no prior due diligence had ever been conducted on the vendor. Fortunately, the plant’s finance and audit team had maintained good records over the past 5 years and were able to re-construct the amount of waste going out the plant door and the amounts being claimed and paid for by the vendor. The discrepancy and loss stood at a multi-million dollar figure. After consulting with the local police authorities and company lawyers, it was decided to pursue a civil case against the vendor. Pursuing Legal Action The regional lawyer, the Head of Investigations, the Head of Security and the CFO invited the vendor to discuss the problem. Some of the evidence was shown to the vendor’s CEO who became indignant and, in order to save face, promised to fire the truck drivers and to repay any losses for the last two months. Inter-dependent entities - security, investigations, finance/audit and legal - combined their resources and agendas to form a unified front That was not enough for the company and a protracted legal battle ensued which lasted several years and resulted in the vendor’s paying almost the entire amount in instalments. The vendor was dropped from the contract and internal controls strengthened—the only plant employee dealing with the waste issue left the company and was replaced by two individuals. The plant also began paying more attention to the waste process and less to the production side. Several “lessons learned” come to mind. First, the tripwire came in the person of an astute and well-trained security guard who exhibited some of the best characteristics you want to see from men and women in that profession. The Security Department was also adept at installing the surveillance system and capturing the fraud live on videotape. But a far greater lesson was learned—of what can happen when inter-dependent entities (security, investigations, finance/audit and legal) within a company combine their resources and agendas to form a unified front. The results speak for themselves.
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