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The safeguarding of premises through the monitoring of entrance and exit points has traditionally been a very manual aspect of security. Human operators have been relied on to make decisions about who to admit and deny based on levels of authorization and the appropriate credentials. The access control business, like many industries before it, is undergoing its own digital transformation But the access control business, like many industries before it, is undergoing its own digital transformation; one where the protection of premises, assets and people is increasingly delivered by interconnected systems utilising IoT devices and cloud infrastructure to offer greater levels of security and protection. Modern access control solutions range from simple card readers to two factor authentication systems using video surveillance as a secondary means of identification, right through to complex networks of thermal cameras, audio speakers and sensors. These systems, connected through the cloud, can be customized and scaled to meet the precise requirements of today’s customer. And it’s the ease of cloud integration, combined with open technologies and platforms that is encouraging increasing collaboration and exciting developments while rendering legacy systems largely unfit for purpose. Remote management and advanced diagnostics Cloud technology and IoT connectivity means remote management and advanced diagnostics form an integral part of every security solution.Cloud technology and IoT connectivity means remote management and advanced diagnostics form an integral part of every security solution. For example, as the world faces an unprecedented challenge and the COVID-19 pandemic continues to cause disruption, the ability to monitor and manage access to sites remotely is a welcome advantage for security teams who might otherwise have to check premises in person and risk breaking social distancing regulations. The benefits of not physically having to be on site extend to the locations within which these technologies can be utilised. As an example, within a critical infrastructure energy project, access can be granted remotely for maintenance on hard to reach locations. Advanced diagnostics can also play a part in such a scenario. When access control is integrated with video surveillance and IP audio, real-time monitoring of access points can identify possible trespassers with automated audio messages used to deter illegal access and making any dangers clear. And with video surveillance in the mix, high quality footage can be provided to authorities with real-time evidence of a crime in progress. Comprehensive protection in retail The use of connected technologies for advanced protection extends to many forward-looking applications. Within the retail industry, autonomous, cashier-less stores are already growing in popularity. Customers are able to use mobile technology to self-scan their chosen products and make payments, all from using a dedicated app. From an access control and security perspective, connected doors can be controlled to protect staff and monitor shopper movement. Remote management includes tasks such as rolling out firmware updates or restarting door controllers, with push notifications sent immediately to security personnel in the event of a breach or a door left open. Remote monitoring access control in storage In the storage facility space, this too can now be entirely run through the cloud with remote monitoring of access control and surveillance providing a secure and streamlined service. There is much to gain from automating the customer journey, where storage lockers are selected online and, following payment, customers are granted access. Through an app the customer can share their access with others, check event logs, and activate notifications. With traditional padlocks the sharing of access is not as practical, and it’s not easy for managers to keep a record of storage locker access. Online doors and locks enable monitoring capabilities and heightened security for both operators and customers. The elimination of manual tasks, in both scenarios, represents cost savings. When doors are connected to the cloud, their geographical location is rendered largely irrelevant. Online doors and locks enable monitoring capabilities and heightened security for both operators and customers They become IoT devices which are fully integrated and remotely programmable from anywhere, at any time. This creates a powerful advantage for the managers of these environments, making it possible to report on the status of a whole chain of stores, or to monitor access to numerous storage facilities, using the intelligence that the technology provides from the data it collects. Open platforms powers continuous innovation All of these examples rely on open technology to make it possible, allowing developers and technology providers to avoid the pitfalls that come with the use of proprietary systems. The limitations of such systems have meant that the ideas, designs and concepts of the few have stifled the creativity and potential of the many, holding back innovation and letting the solutions become tired and their application predictable. Proprietary systems have meant that solution providers have been unable to meet their customers’ requirements until the latest upgrade becomes available or a new solution is rolled out. This use of open technology enables a system that allows for collaboration, the sharing of ideas and for the creation of partnerships to produce ground-breaking new applications of technology. Open systems demonstrate a confidence in a vendor’s own solutions and a willingness to share and encourage others to innovate and to facilitate joint learning. An example of the dynamic use of open technology is Axis’ physical access control hardware, which enables partners to develop their own cloud-based software for control and analysis of access points, all the while building and expanding on Axis’ technology platform. Modern access control solutions range from simple card readers to two factor authentication systems using video surveillance as a secondary means of identification Opportunities for growth Open hardware, systems and platforms create opportunities for smaller and younger companies to participate and compete, giving them a good starting point, and some leverage within the industry when building and improving upon existing, proven technologies. This is important for the evolution and continual relevance of the physical security industry in a digitally enabled world. Through increased collaboration across technology platforms, and utilising the full range of possibilities afforded by the cloud environment, the manufacturers, vendors and installers of today’s IP enabled access control systems can continue to create smart solutions to meet the ever-changing demands and requirements of their customers across industry.
Large event venues spend significant resources on physical security, and the vast majority invest in video surveillance systems as a way of monitoring public areas such as parking lots, garages and seating, as well as “backstage” areas such as loading docks and offices. Even though the camera footage is often preserved for investigating incidents, for the most part, video footage goes untapped because – realistically – security staff cannot constantly and efficiently monitor cameras in real-time or review the high volumes of archived video. Video Analytics Powered by Artificial Intelligence Increasingly, event venues are overcoming this challenge and maximizing this video data by investing in intelligent video surveillance. In this article, I’d like to explore how the combination of traditional surveillance and groundbreaking video content analytics enables event venues to not only optimize physical security and safety, but also improve customer service, streamline operations, and gather valuable business intelligence. Deep learning and artificial intelligence-based video content analytic systems detect, identify, extract, and catalog all the objects that appear in video footage, based on classes and attributes such as gender, appearance similarity, color or size. This – along with behavioral detection, such as object interactions, dwell times, and navigation paths, as well as face and license plate recognition – enables searchable, actionable and quantifiable analysis of video. The technology makes it easy for users to accelerate post-event investigations, improve situational awareness, and derive critical business insights from video data. Accelerate post-event investigations, improve situational awareness, and derive critical business insights Accelerating Investigations and Real Time Response Where there are crowds, it’s not uncommon for medical or criminal incidents to transpire. In the aftermath, security teams must quickly understand the scene and, by making video searchable, video analytics helps them efficiently gather information or evidence from multiple camera. Whereas a manual search of video footage would require hours, if not days, of valuable time and staff resources – while being subject to human error – a video content analytics system enables effective multi-video search using a variety of filters, so that post-incident investigations can be focused and, thereby, accelerated. For instance, if witnesses claim that a man in a yellow shirt caused a disturbance and then drove away in a blue pickup truck, security could filter video to review instances where people or vehicles matching those descriptions appeared, and then focus their investigation on relevant video evidence. For the same example, if the perpetrator was still at large in the venue, security managers would want to track the person’s movements and, ultimately, apprehend him. Using the same cataloged metadata that drives video search, intelligent video surveillance accelerates real-time response to developing situations from threats and suspicious behaviors to emergencies, or even any behavior that requires closer monitoring or intervention. Something as mundane as an unwieldy queue forming at a concession stand, can translate into alerting logic that increases operators’ situational awareness and ability to effectively intervene when time is of the essence. By understanding developing situations in real-time, they can respond more quickly to prevent or solve a problem. Rule-based real time alerts Users can configure rule-based real-time alerts, based on specific scenarios – such as when people counts in the defined space next to the cashier are higher than the specified threshold, indicating a queue, or when vehicles are detected dwelling in a no-park zone or sensitive security area. In the case of the offender in the yellow shirt, security could configure alerts to notify for appearances of men in yellow shirts or blue pickup trucks within the event complex. If they’re able to extract the perpetrator’s face or license plate from the video search, security officers can also identify and track the specific person and vehicle of interest. Intelligent video surveillance users can compile “watchlists” Object recognition is helpful for tracking specific, identified threats, but it can also be leveraged for locating missing persons or vehicles or offering VIP services to guests who comply. Intelligent video surveillance users can compile “watchlists” – that include persons of interest, such as past agitators, recognized criminals or terrorists, missing persons or VIPs – to be alerted when matches for these faces appear in video. Face recognition can also be used to differentiate recognized employees from visitors that are not authorized to be in certain spaces, to prevent security breaches. Because camera conditions aren’t always optimal for “in the wild” face and license plate recognition – where lighting conditions or camera angles don’t always allow for a pristine face or plate capture – it is critical to have a comprehensive video content analysis tool for triggering alerts based object classifications and non-personally-identifiable parameters is critical. Optimizing Operations Based on Business Intelligence While having real-time situational awareness is crucial for proactive intervention to developing situations, understanding long-term activity and trends can be equally important for an events venue or stadium. With video analytics, video surveillance data can be aggregated over time to generate statistical intelligence, trend reports, and data visualizations for operational intelligence. This capability transforms video surveillance from a siloed security tool to an intelligence platform with broad value for business groups across the organization: Marketing departments can gain visitor demographic information for targeted advertising and product placements. On-site retailers can uncover how visitors navigate their stores and the products or spaces that draw the most attention. Property management can follow heatmaps demonstrating where visitors dwell and the durations they stay at certain exhibits or areas, to base rental and leasing fees on actionable and quantifiable intelligence. Operations managers can more effectively plan and hire staff for events, by analyzing visitor traffic trends, entry and exit points and occupancy statistics. Video surveillance data can be aggregated over time to generate statistical intelligence For these reasons and more, event organizations that already rely on CCTV networks, should consider how to better leverage those existing investments to deliver substantial value across the organization: By making video searchable, actionable and quantifiable, intelligent video surveillance empowers event managers to enhance public safety and physical security, while also streamlining operations and improving customer service.
ISC West continues to innovate and adapt to the changing needs of the security marketplace. In 2019, there will be 200 new exhibitors, 100 new speakers and an expanding mix of attendees that includes more end users and international attendees. The International Security Conference & Exposition (ISC West) will be held April 10-12 at the Sands Expo in Las Vegas. Among the more than 200 new exhibitors on the show floor will be Dell Technologies, Resideo, SAST (a Bosch IoT startup), Belkin International, NetApp, Lenovo, Kingston Technology and many others. The event continues to see more and more solutions in the area of IoT/connected security, a surge in barrier/bollards exhibitors, an increased number of start-up companies, and an emphasis this year on stadium/major events security. Plus, the new exhibit area of ISC West, Venetian Ballroom, will include a mix of solutions from mid-sized domestic and international companies, and is the home of the Emerging Technology Zone – back for its second year with 50-plus start-up companies expected. The International Security Conference & Exposition (ISC West) will be held April 10-12 at the Sands Expo in Las Vegas “ISC West is no longer just about video cameras, access control systems and alarms,” says Will Wise, Group Vice President, Security Portfolio for Reed Exhibitions, which produces and manages ISC West. Embracing and stimulating the market dynamic of comprehensive security for a safer, connected world, solutions on display at the show reflect convergence across physical security, IT (information technology) and OT (operational technology). The ISC West expo floor includes specialized featured areas such Connected Home, Public Safety & Security, Connected Security, Unmanned Security Expo and the Emerging Technology Zone. Plus, complimentary education sessions in the Unmanned Security Expo theatre will include topics such as drones, counter-drone solutions, ground robotics and regulations/policies that support autonomous technology. This year’s event will feature more than 1,000 products and brands covering everything from video surveillance, access control and alarms/alerts, to IoT, IT/cybersecurity convergence, AI, embedded systems, drones and robotics, smart homes, smart cities, public safety and more. The ISC West expo floor includes specialized featured areas such Connected Home and the Emerging Technology Zone Elevating the Keynote Series Over the past few years, ISC West has elevated its Keynote Series (open to all attendee types) to include more speakers and dynamic content covering relevant topics. Attendees should be sure to head to the Keynote room Wednesday and Thursday mornings at 8:30 a.m. before the expo floor opens at 10 a.m. Relating to attendance, ISC West continues to diversify and grow the attendee universe by attracting additional enterprise government end-users across physical and IT/OT responsibilities. The show also continues to attract and grow the channel audience, and there will be an increasing number of International attendees. “Years ago, ISC West was known exclusively as a dealer/integrator/installer show, but not anymore,” says Wise. “Today, the demographic mix continues to evolve as the event diversifies its product and educational offerings, embracing the current market reality of collaboration among integrators/dealers/installers, end-user decision-makers, and public safety and security professionals.” When planning for the show, be sure to view the list of special events and take advantage of the additional connection-making opportunities Within the SIA Education@ISC West conference program, there are over 100 new speakers. Through ISC West’s strong partnership with the Security Industry Association (SIA, the Premier Sponsor of ISC), the SIA Education@ISC West program has expanded and become increasingly dynamic and diverse over the last three years. In addition, ISC West and SIA are hosting a Women in Security breakfast on Friday morning April 12th. Women in Security is a new track for the education program. “Our attendance data reflects the demand for a mix of physical security integrator and end-user content, a balance of technical and management/strategic topics, and diverse topics incorporating IoT and cybersecurity/physical security convergence, and analytics expertise,” says Wise. “Last year was a record year for conference program attendance, and 2019 will yet again set new benchmarks.” Mobile apps, information desks and ease of registration ISC West is also focusing on the attendee experience. Need advice on what exhibitors are a fit for your business needs and interests? The Information Desk adjacent to the main expo entrance will provide customized recommendations based on the information attendees provided during the registration process. Attendees can download the official ISC West mobile app and create a MyShow account through the ISC West website Attendees can download the official ISC West mobile app and create a MyShow account through the ISC West website to research exhibitors and product categories, receive exhibitor recommendations that best fit business needs, review complimentary educational opportunities as well as 85-plus sessions from the paid SIA Education@ISC program. There are many networking opportunities being offered at the show this year. When planning for the show, be sure to view the list of special events and take advantage of the additional connection-making opportunities. Whether attendees want to network with peers or customers at an awards ceremony (Sammy Awards, Fast 50, New Product Showcase Awards), Charity event (AIREF Golf Classic, Mission 500 Security 5K-2K Run/Walk), or an industry party (SIA Market Leaders Reception, ISC West Customer Appreciation Party at Tao), there are a variety of special events offered, all designed to help you make new connections. Make sure to check out the ISC West website for all the Special Events taking place at ISC West.
Paxton’s Installer app has officially gone live. The tool has been designed as a centralized platform giving installers and system administrators instant access to key information they need to install and manage Paxton products and solutions on the go. 2020 has been a productive year for the people of Paxton, despite the on-going consequences of the global pandemic. Regulatory guidelines and social distancing measures have led to essential and innovative updates for Paxton’s long-standing access control system Net2. Provides digital access Paxton’s Chief Executive Adam Stroud explains: “There are certain things, such as this pandemic, that happen outside of our direct control and where possible, I think it’s important to try to see the opportunity to do something fresh and different.” Along with rolling out these important feature updates, Paxton added their new Paxton Installer app to their 2020 agenda. The simple-to-use pocket tool provides digital access to Paxton’s Knowledge Base. Installers how have convenient access to up-to-date product specifications, technical documents, video installer instructions as well as answers to many FAQs right on their cellphone device. Expert technical support team Paxton has designed the app’s search functionality with a seamless experience in mind Adam said: “At Paxton we are always looking for opportunities to improve the service and information we provide to our valued installers and their customers. Saving them time and making their working lives more convenient is why we have invested in developing the new Paxton Installer app”. To make life simple on site for their installers, Paxton has designed the app’s search functionality with a seamless experience in mind. Individual product information can be accessed within seconds via the app’s built in bar code scanner. Installers will also be able to direct dial Paxton’s expert technical support team and find a list of their local distributors to make sourcing products and getting installation advice quick and easy. Products and solutions Adam continues: “We have an ever-growing library of content about our products and solutions. Finding the right information when you need it can often be a challenge. Making this easier for our installers has been one of the key objectives of the new app. You will be able to simply scan or search for your product, and all the information is right there for you. In addition, the app gives you immediate access to our vast knowledge base that is used by our own customer support team”. Another benefit of the app for installers is the ability to favorite link documents for quick access and share information with co-workers or end users via email, text, Airdrop, or WhatsApp. All documents and videos are also available offline as they are downloadable within the app. This makes it possible to access information when internet access is a problem. Efficient for installers Adam concludes, “I am very pleased we have invested in the development of this app to make things simpler and efficient for installers. Watch this space as we have much more planned for it in the future!”. The app is available to download now on iOS and Android smart-devices. One can also check out the Paxton Installer app video that explains how installers can use the app’s functionally and how they can get the most out of the innovation.
Paxton’s longstanding access control system, Net2, receives its latest software update. The highly anticipated new feature, Checkpoint Control, supports COVID-secure sites. This additional functionality helps Net2 users protect employees and visitors by monitoring and approving people as they enter buildings. Throughout the first half of 2020 the creation of Checkpoint Control was underway, along with the unforeseen global spread of the coronavirus COVID-19. During this time lockdown and social distancing restrictions in many countries heightened the need for the update to be rolled out globally, in a timely fashion. Since then Paxton’s Development team has worked tirelessly preparing the release alongside other vital COVID-secure Net2 updates. Thermal scanning hardware Paxton’s U.S. Senior Product Manager Jeremy Allison said: “At Paxton, people are at the heart of everything we do and this year our focus is bringing people back to work safely. Following on from the successful introduction of Occupancy Management, we are introducing Checkpoint Control. Designed to help businesses ensure their COVID-secure guidelines are being followed before staff enter a site.” Designed to help businesses ensure their COVID-secure guidelines are being followed before staff enter a site" The Checkpoint Control functionality follows on from Paxton’s successful introduction of Net2 Occupancy Management and integration with thermal scanning hardware. Both were released for Net2 in July 2020. These features work simply and seamlessly together to reduce the risk of spreading COVID-19 around populated buildings. Temporary access levels Jeremy Allison further explains “Net2 Checkpoint Control allows a site to assign temporary access levels to one or more users that will remain in place until they have either been manually validated or badged through a specific door. This allows Net2 system administrators to ensure all staff and visitors pass through a designated checkpoint at a frequency that can be configured to suit the business requirements." "It also offers the flexibility to split staff between multiple checkpoints to help maintain social distancing and not overrun an area”. Access permissions feature Checkpoint Control works in just two simple steps: Step 1: System Setup Specific doors or areas of a building are designated as checkpoints, such as the main entrance or reception. End users are then given access to that checkpoint using their normal access token, with the limited access point managed via the access permissions feature within the Net2 software. Step 2: A manual or automated verification takes place to validate further site access Access can be verified manually in person or by using technology to support automated validation. The automated process works by identifying a person via their access credentials, which can then be followed by a thermal scan to further increase protection against the spread of Coronavirus. Once identity, and where relevant, an individual’s health and well-being has been approved, the checkpoint will validate and grant further building access. Virtual traffic lights Paxton has produced an on-demand webinar called the definitive guide to COVID-secure buildings Net2 v6.05 also includes new functionality to further enhance the Net2 Occupancy Management feature. New virtual traffic lights can be used on screens to indicate occupancy levels with no need for integrated traffic light hardware. This will further support social distancing by informing the end user of whether the current occupancy of the area they are about to enter is safe for them to do so, working alongside Checkpoint Control to reduce bottlenecks and overcrowding. Occupancy Management override is also included in this new update. Should there be an emergency, this functionality allows selected people to enter an area that is at capacity, such as a first aider or senior manager. Checkpoint Control and the new additions to Occupancy Management functionality are available exclusively with Net2 Pro software. In conjunction with the updates, Paxton has produced an on-demand webinar called the definitive guide to COVID-secure buildings. This is an ideal starting point for installers looking to understand more about social distancing and COVID-secure guidelines.
Security and monitoring firm Ecl-ips, has bought Bristol-based alarms specialist, Security Group, to expand its services to clients. Ecl-ips is a CCTV and access control system designer and installer based in Worcestershire which has always strived to offer clients the most advanced solutions it can. Its current preferred partners are Avigilon, part of Motorola Solutions, for CCTV and Paxton, for access control. Meanwhile, Security Group specializes in designing, installing, maintaining and repairing intruder alarms. With Security Group’s expertise in alarms Ecl-ips will be able to offer clients a comprehensive security and safeguarding solution. Security Group has been a family run firm since 1996 and has provided its services to private individuals, the public sector and businesses throughout the south-west of England. Intruder alarm system Like Ecl-ips, Security Group has built up a reputation for the quality and professionalism of its services. Each intruder alarm system that Security Group installs is certified to BS EN50131, BS 8243 and PS6662 standards. This gives added peace of mind since they comply to National Police Chiefs Council (NPCC) policy and meet the requirements of the Security Systems and Alarms Inspection Board (SSAIB). Both companies have fully trained and security screened engineers. While Security Group is SSAIB registered, Ecl-ips is NSI-Gold approved thus providing all their customers with confidence in their services.
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