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Critical infrastructure facilities that must secure large areas with extended outer boundary and numerous entry points, present a particularly difficult challenge when it comes to perimeter protection. As such, true end-to-end perimeter protection calls for the utilization of a sophisticated, multi-layered solution that is capable of defending against anticipated threats. Integrated systems that incorporate thermal imaging, visible cameras, radar and strong command and control software are crucial for covering the various potential areas of attacks. Let’s look at these technologies and the five key functions they enable to achieve an end-to-end solution that provides intrusion detection, assessment and defense for the perimeter. 1. Threat Recognition The first step in effectively defending against a threat is recognizing that it’s there. By combining state-of-the-art intrusion detection technologies, facilities can arm themselves with a head start against possible intruders. An exceptionally important aspect of effective perimeter protection is the ability to conduct 24-hour surveillance, regardless of weather conditions, environmental settings, or time of day. Visible cameras do not perform as well in low light scenarios and inclement weather conditions. However, thermal imaging cameras can provide constant protection against potential intruders, regardless of visual limitations, light source or many environmental factors. In fact, facilities such as power stations located near bodies of water can use thermal cameras to create what is known as a “thermal virtual fence” in areas where they are unable to utilize the protection of a physical fence or wall. Deterring suspicious activity can be achieved through real-time two-way audio, a simple but powerful tool Critical infrastructure applications require not only continuous video surveillance and monitoring, but also a solution that yields highly reliable intrusion detection, with fewer false alarms. This need makes advanced video analytics a must for any adequate surveillance system. Features like dynamic event detection and simplified data presentation are game changing in supporting accurate intrusion analysis and facilitating a proactive response. Advanced analytics will provide multiple automated alarm notification options, including email, edge image storage, digital outputs or video management software (VMS) alarms. Incorporating high quality, unique and adaptive analytics can virtually eliminate false alarms, allowing security personnel to respond more efficiently and effectively, while also lowering overall cost for the end user. While surveillance technologies such as radar, thermal imaging and visible cameras, or video analytics work well on their own, utilizing all of these options together provides an advanced perimeter detection system. For example, ground surveillance radar can detect possible threats beyond the fence line as they approach and send a signal to pan-tilt-zoom (PTZ) cameras, triggering them to slew to a specific location. From there, embedded analytics and visible cameras can further identify objects, notify authorized staff, and collect additional evidence through facial recognition or high-quality photos. 2. Automatic Response Systems Once an intrusion attempt is discovered, it is important to act fast. Organizing a response system that can initiate actions based on GPS location data, such as the slewing of PTZ cameras, automated intruder tracking or activated lighting sensors, greatly increases staff’s situational awareness while easing their workload. For instance, thermal imagers deployed in conjunction with video analytics can be used to generate an initial alarm event, which can then trigger a sequence of other security equipment and notifications for personnel to eventually respond to. Having all of this in place essentially lays the entire situation out in a way that allows responders to accurately understand and evaluate a scene. Power stations located near bodies of water can use thermal cameras to create a “thermal virtual fence” in areas where they are unable to utilize the protection of a physical fence or wall 3. Deterring Suspicious Activity  After the designated auto-response mechanisms have activated and done their job, it is time for responders to acknowledge and assess the situation. From here, authorized personnel can take the next appropriate step toward defending against and delaying the threat. Deterring suspicious activity can be achieved through real-time two-way audio, a simple but powerful tool. Often, control room operators can diffuse a situation by speaking over an intercom, telling the trespasser that they are being watched and that the authorities have been notified. This tactic, known as ‘talk down’, also allows officers to view the intruder’s reaction to their commands and evaluate what they feel the best next step is. If individuals do not respond in a desired manner, it may be time to take more serious action and dispatch a patrolman to the area. 4. Delay, Defend, Dispatch And Handle The possible danger has been identified, recognized and evaluated. Now it is time to effectively defend against current attacks and slow down both cyber and physical perpetrators’ prospective efforts. Through the use of a well-designed, open platform VMS, security monitors can manage edge devices and other complementary intrusion detection and response technologies, including acoustic sensors, video analytics, access control and radio dispatch. A robust VMS also enables operators to control functions such as video replay, geographical information systems tracking, email alerts and hand-off to law enforcement. With the right combination of technologies, facilities can take monitoring and evidence collection to the next level The primary purpose of the delay facet of the overall perimeter protection strategy is to stall an attempted intrusion long enough for responders to act. Access control systems play a key role in realizing this objective. When a security officer sees a non-compliant, suspicious individual on the camera feed, the officer can lock all possible exits to trap them in one area all through the VMS. 5. Intelligence: Collect Evidence And Debrief More data and intelligence collected from an event equals more crucial evidence for crime resolution and valuable insight for protecting against future incidents. With the right combination of technologies, facilities can take monitoring and evidence collection to the next level. One innovative resource that has become available is a live streaming application that can be uploaded to smart phones and used for off-site surveillance. This app gives personnel the power to follow intruders with live video anywhere and allows operators to monitor alarm video in real-time. Geographic Information System (GIS) maps are computer systems utilized for capturing, storing, reviewing, and displaying location related data. Capable of displaying various types of data on one map, this system enables users to see, analyze, easily and efficiently. Multi-sensor cameras, possessing both visible and thermal capabilities, provide high-contrast imaging for superb analytic detection (in any light) and High Definition video for evidence such as facial ID or license plate capture. Integrating these two, usually separated, camera types into one helps to fill any gaps that either may normally have. Still, in order to capture and store all of this valuable information and more, a robust, VMS is required. Recorded video, still images and audio clips serve as valuable evidence in the event that a trial must take place to press charges. Control room operators can use data collection tools within their VMS to safely transfer video evidence from the field to the courtroom with just a few clicks of their mouse. More advanced video management systems can go a step further and package this data with other pertinent evidence to create a comprehensive report to help ensure conviction.

Security control rooms should be functional and durable, and their aesthetics should incorporate matching colors that are conducive to a 24/7 operating environment—not too much contrast and easy on the eyes. Another factor driving aesthetics is an enterprise’s desire to create a ‘showpiece’ to demonstrate a commitment to security for shareholders and other stakeholders. “Everyone wants to have a good-looking control room and a cost-effective design,” says Matko Papic, Chief Technology Officer of Evans Consoles. Critical Role Of Lighting And Aesthetics “Lighting is a critical factor for operators,” adds Papic. Studies of control rooms have sought to address issues of circadian rhythms (physical, mental, and behavioral changes that a person undergoes over a 24-hour cycle, based on responses to light) and the impact of changing light colors throughout the day. Flexibility is key. Properly adjusted light can increase alertness at 2 a.m.; controlling the color, tone and intensity of light can increase productivity any time of day. Evans Controls has experts who can do a lighting study of a room as part of construction services and consulting. Evans Controls has experts who can do a lighting study of a room as part of construction services and consulting Aesthetics, depending on the control room, can be very important, agrees Randy Smith, President of Winsted. His company accommodates aesthetics by using a variety of matching laminates, solid (Corian-type) surfaces, and sometimes real wood. They can put in a console with matching work surfaces, a credenza or other furnishings, or can even match existing décor in a facility. Customized Tailored Furnishing Security control rooms, often operating in glass enclosures, are often used to “make a statement” about the security of a facility, says Smith. Companies want the control rooms to be up-to-date, and have “cool designs.” Sometimes they want to add a company logo to a work surface or side panels, or they want to employ corporate colors in the design. Winsted can customize its offerings to meet any such requirements, says Smith. In too many instances, the control room is an afterthought: They just install furniture that fits with the monitors. How the furnishings are tailored to the operator is often not considered, says Papic. He offers several other considerations: Will the furniture last the lifetime of the control room? How adaptable is a design to possible future changes, whether larger monitors, managing cables, or ability to reconfigure the console? Furniture should not be viewed as a transactional item; there are more issues to address beyond physically housing the equipment, says Papic. Read part 5 of our Control Rooms series here

Today, almost every employee carries with them a smart device that can send messages, capture, and record images and increasingly live-stream video and audio, all appended with accurate location and time stamping data. Provide a way for staff to easily feed data from these devices directly to the control room to report an incident and you have created a new and extremely powerful ‘sensor’, capable of providing accurate, verified, real-time multi-media incident information. You need only to watch the television when a major incident is being reported. The images are often from a witness at the scene who recorded it on their device. It is madness that it has until now been easier for people to share information around the world via Facebook and YouTube etc, in a matter of minutes, than it is to transmit it to those that need to coordinate the response. The Public As An Additional Security And Safety Sensor In the UK, a marketing campaign designed by government, police and the rail industry is currently running. Aiming to help build a more vigilant network on railways across the country and raise awareness of the vital role the public can play in keeping themselves and others safe, the ‘See It. Say It. Sorted’ campaign urges train passengers and station visitors to report any unusual items by speaking to a member of rail staff, sending a text, or calling a dedicated telephone number. Essentially, the campaign is asking the public to be an additional safety and security sensor. However, with the help of the latest mobile app technology, it is possible to take things to a whole new level and this is being demonstrated by a large transport network in the US. This organization recognized that the ideal place to begin its campaign of connecting smart devices to the control room as an additional sensor, was by engaging its 10,000 employees (incidentally, this is approximately twice the number of surveillance cameras it has). These employees have been encouraged to install a dedicated app on their cellphones that enables them to transmit important information directly to the control room, as well as a panic button for their own safety. This data can be a combination of images, text, audio, video and even live-streaming, to not only make the control room aware of the situation but give them eyes and ears on the ground. For the control room operator, the insights being fed to them from this ‘sensor’ have arguably more value than any other as they provide pinpoint accurate and relevant information Combating Control Room Information Overload For the control room operator, the insights being fed to them from this ‘sensor’ have arguably more value than any other as they provide pinpoint accurate and relevant information. For example, if an alert comes in about a fire on platform 3, the operator doesn’t necessarily require any of the information from the other sensors, nor does he need to verify it’s not a false alarm. He knows that the information received has been ‘verified’ in-person (it is also time and location stamped) and that there is an employee located in the vicinity of the incident, who they can now directly communicate with for a real-time update and to co-ordinate the appropriate response. Compare this to a 24/7 video stream from 5000 cameras. It is in stark contrast to the typical issue of sensors creating information overload. The employee only captures and transmits the relevant information, so in essence, the filtering of information is being done at source, by a human sensor that can see, hear, and understand what is happening in context. So, if an intruder is climbing over a fence you no longer need to rely on the alert from the perimeter alarm and the feed from the nearest camera, you simply send a patrol to the location based on what the person is telling you. Furthermore, if the control room is operating a Situation Management/PSIM system it will trigger the opening of a new incident, so when the operator receives the information they are also presented with clear guidance and support regarding how to best manage and respond to that particular situation. Transport networks are using staff and the public as additional safety and security sensors Application Of Roaming Smart Sensors To be clear, this is not to suggest that we no longer need these vitally important sensors, because we do. However, one major reason that we have so many sensors is because we cannot have people stationed everywhere. So, in the case of the US transit company, it has been able to add a further 10,000 roaming smart sensors. This can be applied to other industries such as airports, ports, warehouse operations, stadiums, and arenas etc. Now, imagine the potential of widening the scope to include the public, to truly incorporate crowdsourcing in to the day-to-day security function. For example, in May, it was reported that West Midlands Police in the UK would be piloting an initiative that is asking citizens to upload content relating to offences being committed. Leveraging Existing Hardware Infrastructure Typically, when introducing any form of new security sensor or system, it is expected to be an expensive process. However, the hardware infrastructure is already in place as most people are already in possession of a smart device, either through work or personally. What’s more, there is typically an eager appetite to be a good citizen or employee, just so long as it isn’t too much of an inconvenience. Innovations in smart mobile devices has moved at such a pace that while many security professionals debate if and how to roll-out body-worn-cameras, members of the public are live-streaming from their full HD and even 4K ready phones. The technology to make every employee a smart sensor has been around for some time and keeps getting better and better, and it is in the pockets of most people around the world. What is different now is the potential to harness it and efficiently bring it in to the security process. All organizations need to do is know how to switch it on and leverage it.

Motorola Solutions, a global pioneer in responsible video analytics, announced the newest addition to its video security and analytics portfolio, Avigilon Control Center (ACC) 7.6. ACC™ 7.6 is the company’s most recent video management software release, enabling enterprise customers to better monitor their facilities through new AI-powered facial recognition features and analytics. The introduction of this technology is a part of Motorola Solutions’ ongoing commitment to creating state-of-the-art solutions that address enterprise safety needs while safeguarding individual privacy rights and enforcing the responsible use of analytics and data management. Facial recognition capabilities In keeping with this commitment, the new video management capabilities in ACC 7.6 include robust controls to govern the retention and accessibility of watch list data, the ability to create and manage multiple watch lists from within ACC and the option to upload reference images to a watch list. These features are built into the solution natively, meaning that the technology is developed and owned by Motorola Solutions as opposed to a third-party vendor. In addition, the new facial recognition capabilities do not make consequential decisions or initiate actions on their own. The data that are entered and saved in the watch lists are managed and maintained by the enterprise customers employing the technology. Vigilance across school campuses “When leveraged responsibly, facial recognition is an incredibly powerful tool that can assist in numerous ways, including helping enterprise organizations make better informed decisions that empower them to respond to events proactively,” said John Kedzierski, senior vice president, Video Security Solutions, Motorola Solutions. “For our enterprise customers, we believe potential facial recognition matches should always be assessed and verified by a trained specialist who can then determine whether further investigation or action is necessary.” ACC 7.6 features Unusual Activity Detection analytics that provide site-wide intelligence For example, with the heightened vigilance across school campuses, district officials are able to employ the technology to ensure that anyone deemed a threat to the students and staff on campus has their photo added to the system. When there is a face match made against the watch list, the school’s security operators receive a notification so that they can take proactive measures to assess the situation and ensure the safety of students and staff. Unusual Activity Detection analytics In addition to new watch list and facial recognition capabilities, ACC 7.6 features Unusual Activity Detection analytics that provide site-wide intelligence with the ability to recognize out-of-ordinary activity such as unusual speed of movement or location of people or vehicles. This edge-based intelligence distinguishes between typical and abnormal events by continuously learning what usual activity might be for a scene over time. For example, if there is an individual running through a crowded mall, a security guard could be alerted in Focus of Attention to locate where the individual is and take measures to understand the situation. ACC 7.6 is ONVIF Profile G compliant and will be available for preview at Motorola Solutions’ first-ever virtual showcase taking place March 18-20, 2020.

Motorola Solutions announced the latest addition to its video security and analytics portfolio, the integration of its VideoTag enterprise body-worn cameras and Avigilon Control Center (ACC) video management software. The integration enhances enterprise security efforts by making live body-worn video and audio easily accessible through the ACC™ AI-powered platform. access control systems “The introduction of this integration is a part of our ongoing efforts to introduce intelligent end-to-end solutions that serve the specific security and business needs of our customers”, said John Kedzierski, senior vice president, Video Security Solutions. "By adding a mobile video capability to their access control systems, our customers are now able to better protect their employees and customers while improving on their business outcomes". The VideoTag series of body-worn cameras are lightweight, unobtrusive cameras and easily assigned to staff and attached to uniforms like ID badges. When integrated with ACC, the activation of a body-worn camera recording immediately triggers an event in the software, displaying the camera’s live video feed to the system operator alongside video feeds from fixed cameras, allowing security personnel to gain better situational awareness and respond accordingly. Increase staff protection Enterprises such as healthcare, hospitality and retail rely on body-worn cameras to increase staff protection, improve customer relations and help to prevent incidents. For example, caregivers helping patients who may behave erratically or violently are risking their own safety and security. By wearing the mobile camera, staff is able to capture events in real-time and alert security operators so that they are made aware of any incident that might compromise a staff member’s safety, and are able to respond proactively. This product will be available for preview at Motorola Solutions’ first-ever virtual showcase taking place March 18-20, 2020.

Eagle Eye Networks, an international provider of cloud video surveillance, announced the release of its cloud-client fisheye camera dewarping solution. Eagle Eye Cloud VMS customers can now securely access their fisheye cameras and dewarp the video in real-time from their desktop browser or cellphone device. Eagle Eye Cloud VMS supports a broad array of fisheye cameras from multiple manufacturers, models include: Axis M3058 Hanwha 9010R Avigilon 12.0-H4F-DO1-IR Hikvision DS-2CD63C5G0-I(V)(S) Dahua NK8BR4 12MP Eagle Eye Networks CDUF-003a Standard fisheye cameras Eagle Eye Networks expects to quickly expand the support for additional fisheye cameras from additional manufacturers. Eagle Eye Cloud VMS currently supports over 3,500 IP, analog and HD Over Coax cameras. “Fisheye cameras have numerous efficiencies and cost savings associated with them,” said Dean Drako, CEO of Eagle Eye Networks. “Eagle Eye’s fisheye dewarping solution transforms standard fisheye cameras into powerful intuitive tools while decreasing the cost and maintenance needed to cover a wide area.” Included with the new fisheye dewarping is a virtual PTZ function that provides benefits over traditional PTZ cameras. Traditional PTZ cameras can only capture the area they are aimed at when they are aimed at it. The virtual PTZ function in Eagle Eye Networks’ fisheye dewarping captures footage of an entire area regardless of any pan, tilt or zoom. Camera-based dewarping The user can, therefore, pan, tilt and zoom after the fact and see the image when viewing historic video. Previously, the Eagle Eye Cloud VMS supported fisheye cameras through camera-based dewarping. The new cloud-client dewarping no longer requires the camera to do the dewarping function. Dewarping is done in real-time or when viewing historic video. Customers can apply preset dewarps to their video in Single, Dual 180, Quad and 360 views. These views can be converted to layouts as if they were separate cameras. The Eagle Eye Cloud VMS cloud-client fisheye camera dewarping is available immediately and globally to all partners and customers. There is no additional charge for these features.