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Critical infrastructure facilities that must secure large areas with extended outer boundary and numerous entry points, present a particularly difficult challenge when it comes to perimeter protection. As such, true end-to-end perimeter protection calls for the utilization of a sophisticated, multi-layered solution that is capable of defending against anticipated threats. Integrated systems that incorporate thermal imaging, visible cameras, radar and strong command and control software are crucial for covering the various potential areas of attacks. Let’s look at these technologies and the five key functions they enable to achieve an end-to-end solution that provides intrusion detection, assessment and defense for the perimeter. 1. Threat Recognition The first step in effectively defending against a threat is recognizing that it’s there. By combining state-of-the-art intrusion detection technologies, facilities can arm themselves with a head start against possible intruders. An exceptionally important aspect of effective perimeter protection is the ability to conduct 24-hour surveillance, regardless of weather conditions, environmental settings, or time of day. Visible cameras do not perform as well in low light scenarios and inclement weather conditions. However, thermal imaging cameras can provide constant protection against potential intruders, regardless of visual limitations, light source or many environmental factors. In fact, facilities such as power stations located near bodies of water can use thermal cameras to create what is known as a “thermal virtual fence” in areas where they are unable to utilize the protection of a physical fence or wall. Deterring suspicious activity can be achieved through real-time two-way audio, a simple but powerful tool Critical infrastructure applications require not only continuous video surveillance and monitoring, but also a solution that yields highly reliable intrusion detection, with fewer false alarms. This need makes advanced video analytics a must for any adequate surveillance system. Features like dynamic event detection and simplified data presentation are game changing in supporting accurate intrusion analysis and facilitating a proactive response. Advanced analytics will provide multiple automated alarm notification options, including email, edge image storage, digital outputs or video management software (VMS) alarms. Incorporating high quality, unique and adaptive analytics can virtually eliminate false alarms, allowing security personnel to respond more efficiently and effectively, while also lowering overall cost for the end user. While surveillance technologies such as radar, thermal imaging and visible cameras, or video analytics work well on their own, utilizing all of these options together provides an advanced perimeter detection system. For example, ground surveillance radar can detect possible threats beyond the fence line as they approach and send a signal to pan-tilt-zoom (PTZ) cameras, triggering them to slew to a specific location. From there, embedded analytics and visible cameras can further identify objects, notify authorized staff, and collect additional evidence through facial recognition or high-quality photos. 2. Automatic Response Systems Once an intrusion attempt is discovered, it is important to act fast. Organizing a response system that can initiate actions based on GPS location data, such as the slewing of PTZ cameras, automated intruder tracking or activated lighting sensors, greatly increases staff’s situational awareness while easing their workload. For instance, thermal imagers deployed in conjunction with video analytics can be used to generate an initial alarm event, which can then trigger a sequence of other security equipment and notifications for personnel to eventually respond to. Having all of this in place essentially lays the entire situation out in a way that allows responders to accurately understand and evaluate a scene. Power stations located near bodies of water can use thermal cameras to create a “thermal virtual fence” in areas where they are unable to utilize the protection of a physical fence or wall 3. Deterring Suspicious Activity  After the designated auto-response mechanisms have activated and done their job, it is time for responders to acknowledge and assess the situation. From here, authorized personnel can take the next appropriate step toward defending against and delaying the threat. Deterring suspicious activity can be achieved through real-time two-way audio, a simple but powerful tool. Often, control room operators can diffuse a situation by speaking over an intercom, telling the trespasser that they are being watched and that the authorities have been notified. This tactic, known as ‘talk down’, also allows officers to view the intruder’s reaction to their commands and evaluate what they feel the best next step is. If individuals do not respond in a desired manner, it may be time to take more serious action and dispatch a patrolman to the area. 4. Delay, Defend, Dispatch And Handle The possible danger has been identified, recognized and evaluated. Now it is time to effectively defend against current attacks and slow down both cyber and physical perpetrators’ prospective efforts. Through the use of a well-designed, open platform VMS, security monitors can manage edge devices and other complementary intrusion detection and response technologies, including acoustic sensors, video analytics, access control and radio dispatch. A robust VMS also enables operators to control functions such as video replay, geographical information systems tracking, email alerts and hand-off to law enforcement. With the right combination of technologies, facilities can take monitoring and evidence collection to the next level The primary purpose of the delay facet of the overall perimeter protection strategy is to stall an attempted intrusion long enough for responders to act. Access control systems play a key role in realizing this objective. When a security officer sees a non-compliant, suspicious individual on the camera feed, the officer can lock all possible exits to trap them in one area all through the VMS. 5. Intelligence: Collect Evidence And Debrief More data and intelligence collected from an event equals more crucial evidence for crime resolution and valuable insight for protecting against future incidents. With the right combination of technologies, facilities can take monitoring and evidence collection to the next level. One innovative resource that has become available is a live streaming application that can be uploaded to smart phones and used for off-site surveillance. This app gives personnel the power to follow intruders with live video anywhere and allows operators to monitor alarm video in real-time. Geographic Information System (GIS) maps are computer systems utilized for capturing, storing, reviewing, and displaying location related data. Capable of displaying various types of data on one map, this system enables users to see, analyze, easily and efficiently. Multi-sensor cameras, possessing both visible and thermal capabilities, provide high-contrast imaging for superb analytic detection (in any light) and High Definition video for evidence such as facial ID or license plate capture. Integrating these two, usually separated, camera types into one helps to fill any gaps that either may normally have. Still, in order to capture and store all of this valuable information and more, a robust, VMS is required. Recorded video, still images and audio clips serve as valuable evidence in the event that a trial must take place to press charges. Control room operators can use data collection tools within their VMS to safely transfer video evidence from the field to the courtroom with just a few clicks of their mouse. More advanced video management systems can go a step further and package this data with other pertinent evidence to create a comprehensive report to help ensure conviction.

Security control rooms should be functional and durable, and their aesthetics should incorporate matching colors that are conducive to a 24/7 operating environment—not too much contrast and easy on the eyes. Another factor driving aesthetics is an enterprise’s desire to create a ‘showpiece’ to demonstrate a commitment to security for shareholders and other stakeholders. “Everyone wants to have a good-looking control room and a cost-effective design,” says Matko Papic, Chief Technology Officer of Evans Consoles. Critical Role Of Lighting And Aesthetics “Lighting is a critical factor for operators,” adds Papic. Studies of control rooms have sought to address issues of circadian rhythms (physical, mental, and behavioral changes that a person undergoes over a 24-hour cycle, based on responses to light) and the impact of changing light colors throughout the day. Flexibility is key. Properly adjusted light can increase alertness at 2 a.m.; controlling the color, tone and intensity of light can increase productivity any time of day. Evans Controls has experts who can do a lighting study of a room as part of construction services and consulting. Evans Controls has experts who can do a lighting study of a room as part of construction services and consulting Aesthetics, depending on the control room, can be very important, agrees Randy Smith, President of Winsted. His company accommodates aesthetics by using a variety of matching laminates, solid (Corian-type) surfaces, and sometimes real wood. They can put in a console with matching work surfaces, a credenza or other furnishings, or can even match existing décor in a facility. Customized Tailored Furnishing Security control rooms, often operating in glass enclosures, are often used to “make a statement” about the security of a facility, says Smith. Companies want the control rooms to be up-to-date, and have “cool designs.” Sometimes they want to add a company logo to a work surface or side panels, or they want to employ corporate colors in the design. Winsted can customize its offerings to meet any such requirements, says Smith. In too many instances, the control room is an afterthought: They just install furniture that fits with the monitors. How the furnishings are tailored to the operator is often not considered, says Papic. He offers several other considerations: Will the furniture last the lifetime of the control room? How adaptable is a design to possible future changes, whether larger monitors, managing cables, or ability to reconfigure the console? Furniture should not be viewed as a transactional item; there are more issues to address beyond physically housing the equipment, says Papic. Read part 5 of our Control Rooms series here

Today, almost every employee carries with them a smart device that can send messages, capture, and record images and increasingly live-stream video and audio, all appended with accurate location and time stamping data. Provide a way for staff to easily feed data from these devices directly to the control room to report an incident and you have created a new and extremely powerful ‘sensor’, capable of providing accurate, verified, real-time multi-media incident information. You need only to watch the television when a major incident is being reported. The images are often from a witness at the scene who recorded it on their device. It is madness that it has until now been easier for people to share information around the world via Facebook and YouTube etc, in a matter of minutes, than it is to transmit it to those that need to coordinate the response. The Public As An Additional Security And Safety Sensor In the UK, a marketing campaign designed by government, police and the rail industry is currently running. Aiming to help build a more vigilant network on railways across the country and raise awareness of the vital role the public can play in keeping themselves and others safe, the ‘See It. Say It. Sorted’ campaign urges train passengers and station visitors to report any unusual items by speaking to a member of rail staff, sending a text, or calling a dedicated telephone number. Essentially, the campaign is asking the public to be an additional safety and security sensor. However, with the help of the latest mobile app technology, it is possible to take things to a whole new level and this is being demonstrated by a large transport network in the US. This organization recognized that the ideal place to begin its campaign of connecting smart devices to the control room as an additional sensor, was by engaging its 10,000 employees (incidentally, this is approximately twice the number of surveillance cameras it has). These employees have been encouraged to install a dedicated app on their cellphones that enables them to transmit important information directly to the control room, as well as a panic button for their own safety. This data can be a combination of images, text, audio, video and even live-streaming, to not only make the control room aware of the situation but give them eyes and ears on the ground. For the control room operator, the insights being fed to them from this ‘sensor’ have arguably more value than any other as they provide pinpoint accurate and relevant information Combating Control Room Information Overload For the control room operator, the insights being fed to them from this ‘sensor’ have arguably more value than any other as they provide pinpoint accurate and relevant information. For example, if an alert comes in about a fire on platform 3, the operator doesn’t necessarily require any of the information from the other sensors, nor does he need to verify it’s not a false alarm. He knows that the information received has been ‘verified’ in-person (it is also time and location stamped) and that there is an employee located in the vicinity of the incident, who they can now directly communicate with for a real-time update and to co-ordinate the appropriate response. Compare this to a 24/7 video stream from 5000 cameras. It is in stark contrast to the typical issue of sensors creating information overload. The employee only captures and transmits the relevant information, so in essence, the filtering of information is being done at source, by a human sensor that can see, hear, and understand what is happening in context. So, if an intruder is climbing over a fence you no longer need to rely on the alert from the perimeter alarm and the feed from the nearest camera, you simply send a patrol to the location based on what the person is telling you. Furthermore, if the control room is operating a Situation Management/PSIM system it will trigger the opening of a new incident, so when the operator receives the information they are also presented with clear guidance and support regarding how to best manage and respond to that particular situation. Transport networks are using staff and the public as additional safety and security sensors Application Of Roaming Smart Sensors To be clear, this is not to suggest that we no longer need these vitally important sensors, because we do. However, one major reason that we have so many sensors is because we cannot have people stationed everywhere. So, in the case of the US transit company, it has been able to add a further 10,000 roaming smart sensors. This can be applied to other industries such as airports, ports, warehouse operations, stadiums, and arenas etc. Now, imagine the potential of widening the scope to include the public, to truly incorporate crowdsourcing in to the day-to-day security function. For example, in May, it was reported that West Midlands Police in the UK would be piloting an initiative that is asking citizens to upload content relating to offences being committed. Leveraging Existing Hardware Infrastructure Typically, when introducing any form of new security sensor or system, it is expected to be an expensive process. However, the hardware infrastructure is already in place as most people are already in possession of a smart device, either through work or personally. What’s more, there is typically an eager appetite to be a good citizen or employee, just so long as it isn’t too much of an inconvenience. Innovations in smart mobile devices has moved at such a pace that while many security professionals debate if and how to roll-out body-worn-cameras, members of the public are live-streaming from their full HD and even 4K ready phones. The technology to make every employee a smart sensor has been around for some time and keeps getting better and better, and it is in the pockets of most people around the world. What is different now is the potential to harness it and efficiently bring it in to the security process. All organizations need to do is know how to switch it on and leverage it.

Security and monitoring firm Ecl-ips, has bought Bristol-based alarms specialist, Security Group, to expand its services to clients. Ecl-ips is a CCTV and access control system designer and installer based in Worcestershire which has always strived to offer clients the most advanced solutions it can. Its current preferred partners are Avigilon, part of Motorola Solutions, for CCTV and Paxton, for access control. Meanwhile, Security Group specializes in designing, installing, maintaining and repairing intruder alarms. With Security Group’s expertise in alarms Ecl-ips will be able to offer clients a comprehensive security and safeguarding solution. Security Group has been a family run firm since 1996 and has provided its services to private individuals, the public sector and businesses throughout the south-west of England. Intruder alarm system Like Ecl-ips, Security Group has built up a reputation for the quality and professionalism of its services. Each intruder alarm system that Security Group installs is certified to BS EN50131, BS 8243 and PS6662 standards. This gives added peace of mind since they comply to National Police Chiefs Council (NPCC) policy and meet the requirements of the Security Systems and Alarms Inspection Board (SSAIB). Both companies have fully trained and security screened engineers. While Security Group is SSAIB registered, Ecl-ips is NSI-Gold approved thus providing all their customers with confidence in their services.

Marian University is a school with a mission. Having transitioned from a liberal arts college to a comprehensive university in 2009, it has become one of the private education institutions in Indiana. And that’s not all: the university has ambitious goals to grow its programs and broaden its mandate even further. Currently, the school has over 500 staff members and more than 3,500 students from across the United States and around the world. And by 2025, it aims to double its number of annual graduates. Located just ten minutes away from downtown Indianapolis, Marian University’s close proximity to a major center of American business, finance and culture is a major selling point. Managing increased traffic The city is also experiencing an influx of technology companies, making it the fifth-fastest growing municipality in the country for high-tech jobs. However, as in many booming regions, economic success isn’t evenly distributed. While some areas have experienced revitalization, others have seen social unrest and rising crime rates. As such, while Marian University’s campus has the privilege of sitting near a bustling city, these challenges aren’t far away. That fact — along with the increasing number of staff and students on the premises — motivated the university to upgrade their security systems to help keep both its people and the wider community safe. Marian University’s previous security system wasn’t up to the task of monitoring the premises, staff and students — so how would it manage increased traffic and additional properties as the school met its growth targets? High definition cameras ACC™ software is much more than a centralized source from which to review recorded video The ongoing maintenance and licensing costs were also prohibitive. Administrators were at a loss of what to do until the security integrator they were working with suggested Avigilon. With high definition cameras and built-in analytics that seamlessly integrated with Avigilon Control Center (ACC) video management software, it offered a comprehensive, intelligent and scalable solution. Additionally, the licensing fee was a one-time cost, saving the school both time and money. As the security team at Marian University found out, ACC™ software is much more than a centralized source from which to review recorded video. Not only can security operators analyze the video by zooming in and rewinding in real-time, but Avigilon Appearance Search™ technology leverages AI technology to help them instantly locate specific individuals and vehicles of interest. Advanced video analytics Furthermore, Unusual Motion Detection (UMD) technology uses advanced video analytics to flag events that may require further investigation and filter them in the recorded video timeline, allowing security operators to find and review these instances faster. All of this was made possible with the installation of intelligent Avigilon cameras and network video recorders (NVR) across the campus. “The organization is tremendous to work with,” says Ray Stanley, CIO/Vice President of Marian University. “I have never worked with a security company where I've been able to pick up the phone and have someone to help solve issues and make sure we are using the product the right way so that we see good value for our money. This was true not just in the beginning, their support exists right to this day.” Intelligent security system Avigilon coordinates with local third-party integrators to make sure the system is functioning Instead of sending Marian University setup instructions and leaving the security and IT teams to figure it out for themselves, Avigilon coordinates with local third-party integrators to make sure the system is functioning and actively helps operators learn how to utilize it to its full potential. Personnel will come onsite to work with staff and guarantee they know how to get the most from their various video analytics platforms and solutions. The main buildings at Marian University may be surrounded by quiet woodlands and wetlands, but the campus isn’t as isolated as it appears. Being a mere ten minutes away from the middle of Indianapolis, the school’s property borders several roadways, businesses and residential neighborhoods that all benefit from having an intelligent security system in the vicinity. Keeping the community safe “The great quality video has helped keep the community safe, without a doubt,” says Ray Stanley, CIO/Vice President of Marian University. “In one case, local police were able to identify a suspect involved in an incident at a nearby gas station because of our Avigilon system. Being able to help our surrounding community stay safe is absolutely an added benefit for us.” With its Avigilon solution, the Marian University campus has become an extra set of eyes for law enforcement. UMD and Avigilon Appearance Search technologies mean that criminals who make the mistake of moving across campus have a much higher chance of being detected by the authorities who can then quickly track their route to see where they have been and where they are headed. Potentially-Dangerous behavior It enables security personnel to spot and deter any potentially-dangerous behavior on a daily basis With its user-friendly interface and high-quality video, the security installation not only helps with police work and prosecution, but it enables security personnel to spot and deter any potentially-dangerous behavior on a daily basis, creating a safer environment for students and staff. "For example, we were able to see a suspect driving at a high rate of speed across campus, and with Appearance Search, we were able to see where the vehicle went and identify the suspect,” says Chief Richard Robertson, Marian University Police Department. “That helped us to save a lot of trouble and potential injuries.” Protecting local communities In the United States, Indianapolis looms large not only as the crossroads of the country — two-thirds of Americans can drive to the city in ten hours or less — but also as a hub of innovation and investment. However, safety continues to be a top-of-mind issue as crime increases in certain sections of the city. This is why Marian University chose Avigilon: as the school aims to provide a safe space for students and prepare them for the many opportunities Indianapolis has to offer, there’s also a deep-seated obligation to help protect local communities and public spaces. Avigilon allows it to do both — and even better, the solution will be able to scale with the university as it evolves and expands in the years ahead.

ADI Global Distribution, a renowned distributor of security and low voltage products, announced a new distribution agreement with pioneering video security and analytics provider Avigilon, a Motorola Solutions company. ADI customers across Europe, Middle East and Africa (EMEA) will have access to the full range of the innovative Avigilon video solutions eco-system which includes more than 100 new products being added to the ADI portfolio. “ADI continues to drive an industry leading product selection to ensure our customers can successfully design and build complete, integrated security solutions,” said Hemant Trivedi, General Manager for ADI EMEA. “By adding Avigilon to the ADI portfolio, we are further enhancing our customer choice of leading solutions. We are excited by this new partnership and the benefits it will deliver to our customers.” Video security system Avigilon’s mission is to deliver innovative products that help keep people and communities safe" Avigilon designs, develops and manufactures video solutions, analytics, cloud, security cameras, video management software and hardware, and access control. Powered by advanced artificial intelligence (AI), Avigilon technology is simple and easy to use, and offers a seamless integration across an entire video security system. Beginning this month, Avigilon products will available for purchase online and in ADI branch locations across the EMEA region. “As a global leader, Avigilon’s mission is to deliver innovative products that help keep people and communities safe. We are excited to work with ADI to offer our comprehensive ecosystem to their customers,” said Paul Such, Vice President of EMEA Sales Avigilon at Motorola Solutions. “With ADI’s vast geographic footprint and strong distribution channels, we will be able to expand our reach further across the security market.” Active supplier partners ADI Global Distribution operates in 14 countries across EMEA with 67 stocking locations and 11 distribution hubs. Additionally, ADI exports to more than 80 countries in the region. ADI serves more than 24,000 customers across EMEA, and offers over 250,000 SKUs from more than 750 active supplier partners.