Viakoo To Showcase Physical Security Service Assurance And Sustainable Cyber Hygiene Solution At GSX 2019

Viakoo, globally renowned reliable system and data verification solutions provider, is highlighting their full line of offerings for physical security service assurance and sustainable cyber hygiene at GSX 2019 (Booth #2661).

Viakoo is showing several of their newest software solutions for reducing uncertainty in both physical and cyber security, including the Camera Firmware Update Manager (CFUM), the IoT Tracker, and the Video Assurance Service, among their other offerings. Together, their family of automated verification products and services help boost security system reliability and reduce uncertainties regarding system status, device status, and system functionality.

IoT Tracker

Viakoo products employ continuous automated diagnostics round-the-clock to provide auditable assurance

“Many businesses are struggling to ensure that their complex video and physical security systems are kept up to date and functioning as they expected, which can lead to ongoing uncertainty and risk,” said Bud Broomhead, CEO, Viakoo. “Viakoo has a range of service assurance offerings that can provide proactive management tools to help them keep every element of their systems up-to-date, and to monitor the real-time health of their systems to provide clarity, insight, and reassurance.”

Viakoo products and services employ continuous automated diagnostics round-the-clock to provide auditable assurance that video surveillance is working as it should. Viakoo’s unique solution has gained market traction by providing a comprehensive system for ensuring that access and video surveillance devices are operating within expected parameters, alerting security officers/managers when problems arise. Now, with the IoT Tracker, the company is doing the same for other IP-connected devices, including Wi-Fi locks, security entrances, uninterrupted power supplies, visitor management systems and more.

Video Assurance Service

Security managers know that any single camera on the network with outdated firmware represents a potential entry point for hackers and other criminals. Viakoo’s Camera Firmware Update Manager solves a particularly difficult challenge for system managers – that of keeping track of the firmware status of every camera in the system, regardless of the manufacturer. The Update Manager tracks status and automatically updates the firmware on camera devices from one or more vendors, and performs these updates with a chain-of-trust method that ensures the integrity of the firmware.

Viakoo’s Video Assurance Service (VAS) is a managed service offering that provides the benefits of service assurance to physical security teams of all sizes. Most physical security end users do not have onsite physical security experts, yet want to know that their security systems are being checked, watched over, and quickly fixed. VAS solves this problem by installing Viakoo software agents on the end user system, which are monitored by Viakoo to ensure video is being recorded and stored properly. If an issue is detected, Viakoo automatically diagnoses the root cause and develops a repair plan for the integrator to resolve the problem, in many cases even before there is any impact on video recording.