Verkada has unveiled its AI-powered deterrence system, aiming to transform the landscape of physical security by proactively preventing criminal activities before they escalate. This new development addresses the limitations of conventional security systems that only respond post-break-in.
Integrating Scene Context for Effective Deterrence
The AI-powered deterrence utilizes cutting-edge vision, audio, and language models to scrutinize video surveillance footage for unauthorized activities like loitering. It then automatically initiates AI-generated messages based on the scene context—such as detailing a person's clothing or precise location—and intensifies deterrence measures over time if the person remains on the premises.
The system's ability to alter the voice with each incident enhances its efficacy in deterring habitual offenders. AI-powered deterrence represents a fundamental shift that we've been driving for our customers: moving from reactive to proactive security,
stated Brandon Davito, Senior Vice President of Product and Operations at Verkada. We're delivering on Verkada's goal of building safer, smarter communities in a very real and tangible way when our customers have the ability to stop an incident before it escalates.
Configurable Intelligent Workflows
Organizations can tailor Verkada’s system to start intelligent workflows from detection
Organizations can tailor Verkada’s system to start intelligent workflows from detection, escalating deterrence only when necessary. For example, if a person is detected loitering after hours, the system might initially issue a gentle reminder of property restrictions, followed by increasingly assertive messages that could result in an alarm activation if the individual remains.
This feature allows facilities like car dealerships, schools, and businesses to safeguard assets without causing unnecessary alarms. Advanced AI-powered alerting functionality is also available, allowing notifications to be triggered only under specific, user-defined conditions. This might involve sending alerts for a person crossing a restricted line without protective gear or focusing alerts on known persons of interest. Additionally, Verkada's intelligent alerts can be seamlessly integrated with external applications via webhooks.
Enhancements in Building Entry Systems
Verkada has also introduced AI-driven upgrades to its intercoms and visitor management systems
Verkada has also introduced AI-driven upgrades to its intercoms and visitor management systems, designed to streamline and personalize building entry.
These upgrades include live translation capabilities, enabling real-time communication across languages such as English, Spanish, French, and more. The AI-powered voice directory allows visitors to convey their intent without needing precise details, directing their calls efficiently. Additionally, biometric ID verification adds another security layer by comparing a visitor’s driver’s license image with their captured facial image at entry points.
Automated Incident Summaries and More
To expedite investigations and enhance reporting, Verkada has launched AI-powered incident summaries that generate automatic descriptions for video archives included in incident reports. These developments are part of over 174 new AI features launched by Verkada in the past year to augment efficiency for security professionals.
Key features include the AI-powered unified timeline, which consolidates video events across all site cameras into a map-based timeline, and industry-specific AI-powered alerts that detect relevant activities. Additional enhancements provide a centralized operator view to manage alerts with structured workflows and retail analytics to track queue times, occupancy, and sales conversions.
Verkada, a pioneer in AI-powered physical security technology, announces the availability of AI-powered deterrence, a novel solution that proactively helps prevent crime by detecting and warning potential intruders before raising an alarm.
This innovation from Verkada addresses a critical gap in traditional security systems, which only react after a break-in has occurred.
Incorporate scene context
Leveraging the latest large vision, audio, and language models, Verkada's AI-powered deterrence feature analyzes footage from video security cameras to detect unauthorized behavior like loitering and automatically triggers a sequence of AI-generated messages that incorporate scene context, such as describing a person's clothing or location, and escalate deterrence measures over time if the person remains on site. The system can also even change the voice for each deterrence incident for greater effectiveness against repeat offenders.
"AI-powered deterrence represents a fundamental shift that we've been driving for our customers: moving from reactive to proactive security," said Brandon Davito, Senior Vice President of Product and Operations at Verkada. "We're delivering on Verkada's goal of building safer, smarter communities in a very real and tangible way when our customers have the ability to stop an incident before it escalates. This impact will only scale as we continue to invest in bringing even more AI-powered capabilities into Verkada Command."
Creating intelligent workflows
Organizations can configure AI-powered deterrence to create intelligent workflows that begin with detection and escalate only when needed. Here is an example of how Verkada's system might respond to a person loitering outside of a property after-hours:
- Initial warning upon detection of the person loitering: "A reminder that this is private property. Please come back during business hours."
- If loitering continues, a context-aware message: "Hey you, with the red hoodie and backpack, you can't be here at this time. Please leave now before our alarms are triggered."
- If loitering continues, a final warning: "Hey, this is your final warning. If you don't leave now, I'll have to take immediate action."
- If loitering continues, an Alarm is raised and Verkada's system can be configured to activate a siren/strobe, initiate live agent talk-down, notify a contact list of internal security teams, or dispatch the police.
Unnecessary alarm activations
This approach enables car dealerships to deter catalytic converter thieves, schools to prevent graffiti vandalism, and businesses to protect outdoor assets – all without unnecessary alarm activations. Verkada also announced the availability of more advanced AI-powered alerting capabilities, including compound alerts, which enable customers to trigger notifications only when multiple conditions that they specify are met.
For example, a customer could ask Verkada Command to send them an alert when a person crosses a restricted line and is not wearing a hard hat. Or, they could choose to set up loitering alerts only for individuals who have been identified as a person of interest. All of Verkada's intelligent alerts are now able to be pushed seamlessly to external applications outside of Verkada Command, like PowerBI and Tableau, through newly available webhooks.
AI-powered functionality
Verkada introduced new AI-powered functionality across its intercoms and visitor management product to make building entry even more seamless and personalized:
- Live translation, which enables two-way translation for a visitor at a Verkada Intercom and the person answering the call. Both sides speak naturally, and the system handles the translation instantly. English, Spanish, French, German, Japanese, Portuguese, Italian, Dutch, Hindi, and Russian are supported today, with plans to expand.
- AI-powered voice directory, which enables visitors to speak their intent without needing the exact extension, name, or precise department they need. For example, a visitor to a multi-tenant building can simply say "I'm here for an interview at Verkada" or "I'm here to repair the water leak on the third floor," and Verkada's system will route each call to the appropriate organization and contact.
- Biometric ID verification, which provides an extra layer of security for verifying the identities of visitors by comparing the image from a visitor's driver's license to their face captured by a Verkada Guest check-in kiosk.
AI-powered incident summaries
To continue speeding up investigations and reporting, Verkada introduced AI-powered incident summaries, which automatically generate descriptions for video archives that are saved within an incident report.
These latest announcements build on more than 174 new AI features and product updates Verkada has delivered to customers in the past year that unlock new efficiency for security professionals, including:
- AI-powered unified timeline, which visually reconstructs and unifies video events of people and vehicles of interest across all of a site's cameras into a single, map-based timeline.
- AI-powered alerts that include activity- and industry-specific detections for organizations.
- Operator view that centralises alerts into a ticket-based system with a structured workflow.
- Retail analytics that leverage computer vision to understand queue wait times, occupancy trends, sales conversion metrics, and more.
