Recently, Gallagher held a roadshow in partnership with Avigilon in Johannesburg, to provide Channel Partners, end-users, and consultants with an overview of the Avigilon integration with Gallagher’s security software, Command Centre.
“The main purpose of the roadshow was to highlight the possibilities of the integration between Avigilon’s leading Video Management Software and the Gallagher system,” explains Tiisetso Khanye, Technical Account Manager, for Gallagher South Africa. “But equally, the roadshow was a great opportunity to demonstrate how customers can utilize this integration to form an efficient and proactive response to managing and handling security-related organizational needs, as well as feeding usable intelligence from both systems to enhance business requirements.”
Command center integration
The intelligent integration provides end-users with the ability to receive and acknowledge ACC alarms, view live and recorded video, control PTZ devices, and view motion, analytics, and other events within Gallagher Command Centre. Tiisetso says it was a successful roadshow with more than 42 Channel Partners, end-users, and consultants in attendance across two days.
“It’s always great meeting directly with the everyday users of our Gallagher system and getting feedback from them,” says Tiisetso.
Understanding of resources
A takeaway was learning about the new features the integration offers, along with the indicated roadmap
Quentin Clark, Operations Manager – Africa for Certified Channel Partner, Structure Works Complete Security, says his biggest takeaway from the roadshow was gaining a better understanding of the extensive resources, training, and support available to Channel Partners and customers online. “Before yesterday I was not aware of the amount of online information available to Channel Partners,” says Quentin.
Strategic Account Manager from Nextec, Sergio Da Silva, says his biggest takeaway from the session was learning about the new features the integration offers, along with the indicated roadmap that was discussed. “Learning more about Gallagher Care Plan and the added benefits it offers customers as part of their Software Maintenance Agreement was hugely valuable,” says Sergio.
Campus solutions
Tiisetso explains a highlight from the roadshow was meeting with the University of the Free State. “It was great to meet members of the University’s security services team who have not been exposed to Gallagher before. They found some of the most basic Command Centre features very impressive – so we’re looking forward to building on this learning and providing a deeper understanding of our Command Centre platform in the future.”
Assistant Director for Technical Security, Security Services at the University of the Free State, Tankiso Seboka says, “With regards to the roadshow, it was very fruitful, well organized, and very engaging. I’m glad to have attended it and the information provided will assist us in terms of campus solutions to mitigate posed risks.”
