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Over the last year, we have continued to see the rise of manufacturers from China in the mid- to low-end market for video surveillance - a trend that currently shows no signs of tapering. Additionally, the shift from analog to IP systems has remained consistent, with end users increasingly looking to network-enabled devices to mitigate risk from both a physical and cyber perspective. Complex network attacks in 2016 demonstrated the need for increased network security for network-connected devices such as IP cameras and network video recorders. More and more manufacturers are considering the potential for such attacks when designing updates for existing hardware and software technology, strengthening password requirements, incorporating robust data encryption, and educating integrators and end users on how to put protocols in place to protect the valuable information being collected. Increased Security Collaborations Today’s surveillance technology - and the new innovations right around the corner - incorporates more IT protocols in response to high-profile cyber incidents. As a result, IT standards will finally start being adopted by security system manufacturers over the course of the next few years. At the same time, we'll see increased collaboration between IT and security leaders within enterprises. Intelligent, Big Data Analysis Video technologies such as panoramic 360-degree cameras with advanced dewarping capabilities are being rapidly adopted, along with video analytics software that enables the extraction of data for business intelligence, apart from just security video. The future includes more widespread availability of cloud technologies and services. In 2017, we can look forward to the more widespread adoption of intelligent analytics and big data analysis, which has the potential to streamline processes and optimize sales operations for organizations to drive new levels of business intelligence. See the full coverage of 2016/2017 Review and Forecast articles here Save
Think of crisis management and emergency planning as a customer service Do you have a written emergency management plan? Where is it? When was the last time you updated it? Developing and writing a corporate or organizational emergency management plan can take a long time. Once completed, however, the plan is there for you to access when you need it. In fact, that’s wrong. According to crisis management authority Michael J. Fagel, emergency planning is supposed to take forever, and it should never go onto a shelf where no one might ever look at it again. “Emergency planning for crisis management is never finished,” Fagel said. “Security is a process, a continuing task that you modify and refine to meet changing circumstances, while continuing to work on improving the overall system.” Fagel has spent nearly four decades in fire, rescue, emergency medical services, law enforcement, public health emergency management and corporate safety and security. His experience includes responding to crises and disasters including the Oklahoma City Bombing and the World Trade Center in the wake of the 9/11 attacks. He also led a team of experts that authored the 2013 book “Crisis Management and Emergency Planning: Preparing for Today’s Challenges,” which was published by CRC Press, Taylor & Francis Group. For Fagel, the security process moves forward through clear communications. “Emergency planning is a culture with a communications methodology, where people in a hierarchical structure or chain of command work together to make things work. “By communications, I don’t mean radios, email and texting. I mean talking face-to-face and person-to-person. Think of crisis management and emergency planning as customer service. You, as my customer, make me understand what you need, and I provide it.” But It Won’t Happen Here The worst probably won’t happen, but something will undoubtedly happen. Maybe it won’t be 9/11, but there will be a crisis. So you need a plan, one that evolves and keeps pace with your organization’s risks and vulnerabilities. And you need your plan now. “Crisis management begins before the crisis,” said Fagel. “You can’t pass out your crisis manager business cards as the police arrive in response to an active shooter or bomb threat at your facility. According to crisis management authority Michael J. Fagel, emergency planning is supposed to take forever “You need to form relationships with first responders far ahead of time. You as the crisis manager must sit with the head of security and the building or campus manager and talk about and develop the plan.” Then you have to practice or drill the plan, continued Fagel. As your town’s crisis manager, what will you do if you lose the only hospital you have in your small town? Figure out what that means: It means that your response time to medical emergencies has grown from minutes to unacceptably high, because your town’s two ambulances must deliver patients to the hospital in the next town, which is 40 miles away. You should have talked to the EMTs and asked them what equipment they would want if you had to put together a couple of temporary ambulances. You would also have to find vehicles. Would the police lend you two vans? Do you live in a tornado alley? What happens if a tornado tears into your town’s middle school? Do the schools have a plan? You should probably talk to them about linking their plans with yours. “Crisis management and emergency planning require discussions, information, problem solving and facilitation ahead of time on a continuing basis,” says Fagel. “What are the risks and vulnerabilities? How can you mitigate risks and vulnerabilities? A crisis manager thinks and communicates about these issues daily, imagining what might happen and how to respond.” Currently, Fagel teaches courses in homeland security, terrorism, biodefense and other crisis management and emergency planning subjects at the Illinois Institute of Technology-Stuart School of Business, Masters in Public Affairs Program. He teaches similar courses at Northwestern University in the Masters of Public Policy and Administration Program. He also teaches courses in masters programs at Northern Illinois University, Benedictine University and Eastern Kentucky University.
IT networks are expanding to include more users and applications The use of corporate IT network infrastructure for physical security applications such as video surveillance presents unique challenges. Jack Fernandes, President & CEO of American Fibertek, makes a case for separate networks using specialized equipment and technologies specifically designed for video surveillance which could also integrate other physical security functions. In today’s business world, corporate IT networks are not only expanding to meet accelerating demand, but also to include more users and applications. As businesses use information technology (IT) to collect data from every corner of their business, the term “LAN sprawl” has been suggested to describe the multi-dimensional growth that is putting new stresses on the corporate network. One of the issues that comes with the expansion of local area networks (LANs) is how to control the network infrastructure, especially in relation to allowing users to access data.Given the transition of the physical security industry to systems based on Internet protocol (IP), often that data traveling along the enterprise LAN is related to physical security, including video surveillance. Video data can challenge networks both because it uses a lot of bandwidth and because the user has a high expectation of real-time video without latency. As growing networks accommodate the demands of more users and applications, it has become increasingly difficult for a video surveillance or security system to operate effectively. Many companies are concluding that the best approach is a separate IT infrastructure that is dedicated to video and other security systems.As the amount of network information flowing at any given time can lead to recording and viewing problems, video security systems should have their own network rather than running on a shared database. This approach can also take advantage of IT networking innovations designed specifically for the video and physical security marketplace. Advantages of a separate IP Network for surveillance videoTraffic on a video-specific network does not have to compete with other network data or deal with video quality issues. Dedicating a separate network to video applications enables the system to be designed especially for that purpose, including use of technologies to maximize functionality and dependability. Traffic on a video-specific network does not have to compete with other network data Performance-maximizing technologies for video networks include devices to monitor the efficient operation of the network. Such devices take into account variables such as power, environmental conditions and bandwidth usage. Network technologies designed for security/video systems can also facilitate integration of a range of security-related functionality.The Unique Needs Of Physical SecurityPhysical security information systems, including video, are critical to a company's security operation and general well-being. The security mission requires fail-safe systems that operate dependably over long periods of time, as well as those that are ready to respond when needed. Security systems also must be scalable, flexible and able to adapt to a company's changing protection needs, and should not have to compete for network resources with the growing number of other applications and users on the enterprise network.Video’s bandwidth and system needs are too extensive for it to be relegated as part of an already overburdened corporate network infrastructure. Security has historically operated separately from other corporate functions, an arrangement that supports its distinctly focused mission and enables information systems for video and security applications to operate effectively and mostly independent of other corporate operations. The security market has unique needs. Not all IT is suitable or appropriate for IP video surveillance. It takes specialized equipment to meet the specific needs of the video and security market.
Q: Mr. Seiter, Mr. Ekerot, you both joined Bosch Building Technologies’ business unit Video Systems & Solutions as Senior Vice Presidents in March 2020, when the Coronavirus pandemic was just beginning. How did your business unit get through 2020? Magnus Ekerot: The crisis was also felt at Bosch. At the same time, demand has risen for solutions that keep businesses open and protect people's health. We offer corresponding video solutions that can make a significant contribution to containing the pandemic. Michael Seiter: Overall, we managed the past year well despite the challenges and have been growing again since the third quarter compared to 2019. We see good opportunities for further growth in 2021. Q: Has the Corona crisis again accelerated the development of smart technologies in the security technology market, and does the security market in contrast to most industries benefit from the crisis more than it suffers? Michael Seiter: The Corona crisis has definitely demonstrated that the future lies in data-driven solutions. Thanks to our product development strategy already being based on this, we at Bosch were very quickly able to develop new products for the ‘New Normal’ and to expand existing products accordingly. To give one or two examples: in cooperation with Philips, we very quickly developed a people counting solution for retail operations – smart Philips displays in conjunction with smart cameras from Bosch that provide protection for staff and customers. The In-Store Analytics software solution was also implemented with additional features. Shop owners can now make decisions based on customer movement data such as “Where do we position products to avoid queues or crowds?” HTD involves a touch-free monitoring system to accurately and speedily identify people with heightened skin temperature The latest highlight is the Bosch Human Skin Temperature Detection solution, in short HTD. This involves a touch-free monitoring system to accurately and speedily identify people with heightened skin temperature at control points in offices, factory floors, or airports. The benefits of previously existing solutions on the market are sometimes called into question. Competitors are often unable to deliver what they promise because, for example, the measured temperature of the skin does not correspond to the core temperature of the person, or fluctuates, due to environmental influences. Therefore, we developed a software-based solution that, in compliance with GDPR, first allows people with potentially elevated body temperatures to be filtered out, and in a second step, allows medical personnel to perform a more targeted fever measurement. Q: You see a lot of potential for the video security industry in new technologies such as Artificial Intelligence and the Internet of Things. What specific opportunities do you mean, and how are you leveraging these technologies at Bosch Building Technologies? Michael Seiter: Bosch has committed itself fully to an “AIoT” – AI meets IoT – strategy. The development of AI algorithms and software, in general, is at Bosch significantly driven in the security space. By AIoT, we specifically mean the networking of physical products and the deployment of artificial intelligence. With AI we aim to enable clients to understand events at an ever-deeper level and predict them in the future – the keyword being predictive – so that they can act proactively. This is particularly important for health and safety. An example is the Intelligent Insights solution where the user can anticipate potentially dangerous situations, for instance in maintaining social distance and a maximum number of people numbers in any one area. Q: From your point of view do you have an advantage over other suppliers when it comes to AI-based products in the video arena? Michael Seiter: The analysis and utilization of video data have long been front and center with us. Since 2016 we’ve been following the strategy of offering AI applications in the form of integrated intelligent video analytics as a standard in our network cameras. Data such as color, object size, object speed, and direction are all measured. Simply put, you can say this is seeing and understanding – which is the principle behind smart security cameras. Today it’s much more a question of intelligent, data-based solutions than collecting high-quality pictures and storing them for the record. Bosch has been investing heavily in AI for years, from which we can benefit greatly in our area. In the first quarter, for example, we will launch a vehicle detector based on deep learning that is already running on our cameras. This will create significant added value for our customers in the area of intelligent traffic control. Q: Mr. Ekerot, what advantages do customers have in AI-based video security from Bosch? Magnus Ekerot: A key advantage is strong customer focus with tailored solutions that are at the same time modular and scalable through new AI algorithms A key advantage is our strong customer focus with tailored solutions that are at the same time modular and scalable through new AI algorithms. Take the example of Camera Trainer, a machine learning software that can be directly uploaded to Bosch network cameras. The camera is thus trained up on recognizing objects and situations – tailored to the specific needs of our customers. If the camera detects the defined scenario, it performs a predefined action in real-time – for example, a count or an alarm. The latest example is our new camera platform Inteox. As a completely open camera platform, Inteox combines Bosch's intelligent video analytics with an open operating system. This allows programmers to develop specific software applications - or apps - for various application purposes. These can then be loaded onto cameras – the same principle as an app store for smartphones. To sum up, Bosch AI applications support customer-specific needs related to data analysis while enabling totally new applications within and beyond the video security market. Q: Can you name a specific current project where Bosch has deployed an AI-based solution? Magnus Ekerot: A current ground-breaking project using our smart cameras is being implemented as a pilot in the USA. Smart Ohio enables users to configure more intelligent traffic flows and thus ensure mobility, safety, and the efficient use of roads today and tomorrow. The new vehicle detector mentioned by Mr. Seiter also plays a central role here. Our overall goal is to provide connected smart sensor solutions for public and private transportation agencies to enable them to operate their roads safely and efficiently. The Intelligent Insights can anticipate potentially dangerous situations, for instance in maintaining social distance and a maximum number of people numbers in any one area Q: Mr. Seiter, you have been involved with the topic of mobility for some time. What experience from your previous job in the automotive business of Bosch might help you when it comes to further develop the video portfolio of Bosch Building Technologies? Michael Seiter: There's a lot to tell. First of all, the development of core algorithms for video-based solutions, whether for autonomous driving, for vehicle interior monitoring, or for our Bosch Building Technologies video systems, all come together at Bosch's Hildesheim location. This gives us considerable synergies and allows us to bring R&D results to market faster and more flexibly. Essentially, assisted driving systems use AI algorithms that process ever-increasing volumes of video data. Attempts are being made to imitate the human being and enable the vehicle to understand better the surrounding environment with its ‘eyes’. This predictive capability is especially critical with autonomous driving. For example, key questions include: “How should the car respond and what could potentially happen next?” “What kind of environment does it find itself in?” etc. There are many activities in this area at Bosch that in my new role in security we can also strongly benefit from. I am now bringing a lot of this experience and existing R&D achievements to Bosch Video Systems & Solutions, which also results in further synergies with our mobility division: At Stuttgart Airport, autonomous driving is already being implemented together with Mercedes-Benz and the parking garage operator Apcoa as part of the "Automated Valet Parking" project, or AVP for short, in which intelligent video systems from Bosch Building Technologies are making a significant contribution. Mr. Ekerot, you have a lot of experience in the video security area. Where do you position Bosch Building Technologies now in this market and what specific goals are you pursuing? Magnus Ekerot: Our clients are looking for reliable partners and products. We are a strong brand; you can rely on Bosch products. Bosch is a thought leader in video and a pioneer in AI applications in this field since 2016. Data security is everything to us: Our products conform to the EU’s GDPR regulations. Beyond that, we have an extensive camera portfolio that complies with the US National Defense Authorization Act (NDAA) for video security devices. This enables our portfolio to be deployed for example within US government buildings. We are planning to conclude more software maintenance agreements with our clients in 2021. These deliver investment and future security for our customers and include for example a ‘patch guarantee’ along with regular updates with new functionalities. This is the first step in a comprehensive plan to access new revenue channels for us and our partners delivering the best technology and excellent service to the end-user! Overall, many new products will be launched this year and this trend will intensify. Our goal is to establish new product families that follow a simple principle: “The development and delivery of disruptive, predictive video solutions that every user can trust because of the underlying sustainable forward-thinking mindset.” It’s been much discussed of late that Bosch is one of the very first companies globally that operates on a CO2-neutral basis. How does sustainability impact your business? Magnus Ekerot: IoT solutions are actually sustainable and contribute to environmental protection Our IoT solutions are actually sustainable and contribute to environmental protection. For example, our cameras are sustainable in that they remain up-to-date through software updates and needn’t be constantly exchanged for new ones. Our systems demonstrate sustainability also operationally as they can be managed remotely. System integrators don’t need to be physically present, thus avoiding unnecessary travel with its accompanying emissions. All in all, Bosch Building Technologies develops ways to accompany and support our clients in reaching their climate goals via new technologies. This can be done, for example, through improved energy efficiency, the total cost of ownership models, organizing and simplifying the supply chain, and helping our customers meet their social responsibilities. The Power of Bosch helps us here to leverage company-wide research to be two steps ahead, a shade faster, when it comes to new technologies and initiatives that our and future generations will benefit from. I should also say that I am personally very proud to work for a company that set an ambitious climate goal for itself and achieved it! Can you already share a preview of your technology innovations in 2021? Michael Seiter: We see great market potential for our cameras that use artificial intelligence and can be updated flexibly throughout their lifecycles. I have already mentioned the deep learning-based vehicle detector in our cameras. More such solutions – also for other applications where object and person recognition are important – will follow in the course of the year. And the best part is: with AI, the more data we collect and the more intelligently we use it, the better the solutions become and the more added value they bring to the customer. This will revolutionize our industry! Another example is our cloud-based solutions, for example for alarm monitoring. Here, we can now also integrate third-party cameras and, building on this, offer and jointly develop our intelligent software-based solutions. This gives our customers more opportunities to take advantage of the opportunities created by AI. The trend towards integration of the various security technologies seems to be driven mostly by the rapid progress in software development. Does this affect full-range suppliers such as Bosch and what specific plans for fully integrated security solutions do you have for the future? Michael Seiter: Naturally, this suits us as a full-scope supplier. Bosch solutions are deployed in many cross-domain client projects. We have experts for the different domains under one roof and a strong brand with the same quality promise for all areas. Nevertheless, it is always also about specific domain excellence. Only when you master all different areas and have profound and proven expertise in each of them you can succeed in integrated cross-domain projects. The respective business units craft their future strategies and innovation roadmaps with this in mind – as we do in the field of Video Systems & Solutions. Our business unit offers fully integrated Bosch video solutions that can be extended and operated on open systems. This is why we drive open platforms such as Inteox, to offer customers from a wide range of industries the right solutions. Our Bosch Integration Partner Program that we launched in 2012 is also heading in this direction – every product can be integrated into multiple other systems and VMS solutions. In summary: At Bosch, we are both a one-stop-shop, but also an open-system, meaning we offer customers maximum flexibility in their choice of products and services.
Bosch introduces the first cameras based on its Inteox open camera platform starting with the MIC inteox 7100i. The new MIC inteox cameras share the same distinctive characteristics as the rest of the MIC camera family, such as robust housing and high-quality imaging, and support predictive solutions with machine learning, neural network-based video analytics, and third-party software apps for customized applications. These Inteox cameras can be classified as ‘Driven by OSSA.’ This distinction signifies that the cameras follow the Open Security & Safety Alliance (OSSA) Technology Stack for video security devices, ensuring seamless connectivity with the Security & Safety Things (S&ST) application store. Developing software apps The cameras also allow for the easy creation of customized software apps that can be deployed on the Inteox cameras afterward. Market players can mix and match apps from the S&ST Application Store or develop software apps to create a novel solution. In addition, Bosch introduces two Inteox development kits containing either a bullet camera or mini-dome camera to complement MIC inteox cameras in pilot installations and support further app development. MIC inteox 7100i cameras support predictive solutions with built-in artificial intelligence (AI) MIC inteox 7100i cameras support predictive solutions with built-in artificial intelligence (AI). It includes Intelligent Video Analytics, Camera Trainer based on machine learning, and video analytics based on deep neural networks (DNN). These built-in AI capabilities enable Inteox cameras to understand what they see and add sense and structure to captured video data with metadata. Building predictive solutions This process is an important first step in converting video data into actionable insights and building predictive solutions, helping users anticipate unforeseen events and prevent them from happening. For example, in city surveillance applications, the MIC inteox 7100i cameras can detect abnormalities in behaviors, provide density data, and alert traffic operators with insights they can act on to prevent unwanted situations. By adding third-party software apps to Inteox cameras, integrators can easily customize security systems, enabling them to go beyond their basic functionality. In turn, app developers can leverage the camera's metadata, neural network-based video analytics, and machine learning to introduce innovative software to the market. The MIC inteox 7100i object classification (OC) models are made specifically for Intelligent Transportation Systems (ITS) applications. Powered by the edge computation capabilities of the Inteox platform, the introductory OC models present a novelty in the field of AI. Various traffic applications Possible disturbances caused by vehicle headlights or shadows are ignored They offer a Traffic Detector, an additional Video Analytics feature based on DNN that helps distinguish and classify automobiles in congested scenes with precise detail. Possible disturbances caused by vehicle headlights or shadows are ignored, uncovering new ways to improve mobility, safety, and efficient use of roadways. The actionable insights delivered by the cameras’ Traffic Detector help detect the presence and volume of vehicles to intelligently control traffic lights to keep traffic flowing when monitoring intersections. These insights can also enhance Automatic Incident Detection (AID) solutions to improve the safety of people and vehicles in tunnels and on highways. Future OC models planned for June 2021 will expand upon these DNN-based features offering greater granularity of data when generating actionable insights for various traffic applications. Optical image stabilization MIC inteox cameras range from a 4K enhanced model featuring optical image stabilization to a 1080p model in a base or enhanced version featuring Bosch’s starlight technology that can capture color images down to a level of 0.0069 lux as standard. The 4K model's optically-stabilized images maintain pin-sharp pictures even when the camera is subject to severe vibration, such as on bridges. With the optional illuminator, the 4K model covers a distance of 300m (984 ft.) The 1080p models feature 30x zoom and a frame rate of 60 frames per second. When light levels drop to zero, the optional illuminator ensures the greatest level of detail over a distance of up to 550m (1,804 ft.). Enhanced versions for both 4K and 1080p models also include an in-window defroster to improve visibility and onboard storage capabilities. Meeting marine requirements The MIC inteox 7100i features rugged housing with superior metallurgy and finish to protect against corrosion Combined with robust housing, the cameras provide the high-quality details required by applications such as city surveillance, traffic monitoring, and perimeter security. Like all MIC cameras, the MIC inteox 7100i features rugged housing with superior metallurgy and finish to protect against corrosion, including salt-water, to meet marine requirements. Engineered to endure nearly everything from high winds, rain, fog, and dust, MIC cameras can withstand 100% humidity, temperatures from -40°C to +65°C (-40°F to +149°F), extreme vibrations, and high impacts (IK10). Slow-Moving targets What’s more, a new drive train enables them to track slow-moving targets as smoothly as possible. The cameras are guaranteed never to lose their homing position, returning to a preset position over their entire lifetime, even when exposed to extreme vibration or brute force. Early adopters can take advantage of Bosch Inteox development kits to complement the MIC inteox 7100i cameras in pilot installations. The kits contain either a Bosch fixed bullet (Dinion) or mini-dome (Flexidome) outdoor camera that will run on the S&ST operating system. Both kits support the testing and development of an overall system solution based on apps already available through the application store and self-developed apps.
Bosch Building Technologies has installed an intrusion alarm system at the UNESCO World Heritage Site: the Mausoleum of Qin Shihuangdi in the city of Xi'an, China. Several hundred TriTech motion detectors are deployed to protect the 16,300-square-foot museum against theft and damage. These detectors prevent costly and time-consuming false alarms under challenging environmental conditions while providing detection reliability of real alarms. Because of the highly efficient intrusion detection system, the museum can dispense entirely with physical protective barriers such as glass walls, allowing visitors to directly experience their clay heroes. “The cooperation with Bosch is an excellent showcase of modern high-tech protection of historic buildings. Bosch intrusion alarm systems help to upgrade the security level of these unique historic sites,” says Ren Xuxin, Project Manager of Xi’an Terracotta Warriors and Horses Pit Security Upgrade Project. Intelligent alarms protect millennia-old warriors As wall detectors, the TriTech motion detectors protect the pits where the terracotta warriors are located. Because these pits collect large amounts of dust that could cause false alarms, the intelligent sensor data fusion algorithm in each of the rugged detectors checks potential alarms with a PIR sensor and microwave Doppler radar for a consistent result. The area to be protected is thereby also secured from above by ceiling-mounted TriTech motion detectors. These detectors are located 4.8 meters above the museum floor, yet operate accurately and reliably. They thus exceed the range of standard ceiling detectors by more than two meters. The TriTech motion detectors provide round-the-clock protection for the museum In the event of a security breach, the Bosch G-Series system controller sends an alert, including the location of the triggered detector, in less than two seconds to the security team in the control room, which uses live images from a video system to verify the alarm. Round-the-clock protection In most cases, tourists trigger an alarm when they cross a threshold to retrieve their cameras or smartphones that have accidentally fallen into the pit. In doing so, there is a risk of damage to the terracotta warriors, but even if real criminals should ever get into the act, the system is ready. The TriTech motion detectors provide round-the-clock protection for the museum. Due to their discreet design, the detectors are unobtrusive and thus do not interfere with the museum experience. In accordance with the museum operator's list of requirements, the intrusion detection system protects not only the museum, including the perimeter, as well as the visitor areas of the mausoleum but additionally the cultural treasures currently stored in the unmanned warehouse.
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