Pan tilts - Expert commentary

Overcoming Challenges And Mapping The Future Of Video Surveillance
Overcoming Challenges And Mapping The Future Of Video Surveillance

Over the last year, we have continued to see the rise of manufacturers from China in the mid- to low-end market for video surveillance - a trend that currently shows no signs of tapering. Additionally, the shift from analog to IP systems has remained consistent, with end users increasingly looking to network-enabled devices to mitigate risk from both a physical and cyber perspective. Complex network attacks in 2016 demonstrated the need for increased network security for network-connected devices such as IP cameras and network video recorders. More and more manufacturers are considering the potential for such attacks when designing updates for existing hardware and software technology, strengthening password requirements, incorporating robust data encryption, and educating integrators and end users on how to put protocols in place to protect the valuable information being collected. Increased Security Collaborations Today’s surveillance technology - and the new innovations right around the corner - incorporates more IT protocols in response to high-profile cyber incidents. As a result, IT standards will finally start being adopted by security system manufacturers over the course of the next few years. At the same time, we'll see increased collaboration between IT and security leaders within enterprises. Intelligent, Big Data Analysis Video technologies such as panoramic 360-degree cameras with advanced dewarping capabilities are being rapidly adopted, along with video analytics software that enables the extraction of data for business intelligence, apart from just security video. The future includes more widespread availability of cloud technologies and services. In 2017, we can look forward to the more widespread adoption of intelligent analytics and big data analysis, which has the potential to streamline processes and optimize sales operations for organizations to drive new levels of business intelligence. See the full coverage of 2016/2017 Review and Forecast articles here Save

Getting Crisis Management And Emergency Planning Requirements Right
Getting Crisis Management And Emergency Planning Requirements Right

Think of crisis management and emergency planning as a  customer service Do you have a written emergency management plan? Where is it? When was the last time you updated it? Developing and writing a corporate or organizational emergency management plan can take a long time. Once completed, however, the plan is there for you to access when you need it. In fact, that’s wrong. According to crisis management authority Michael J. Fagel, emergency planning is supposed to take forever, and it should never go onto a shelf where no one might ever look at it again. “Emergency planning for crisis management is never finished,” Fagel said. “Security is a process, a continuing task that you modify and refine to meet changing circumstances, while continuing to work on improving the overall system.” Fagel has spent nearly four decades in fire, rescue, emergency medical services, law enforcement, public health emergency management and corporate safety and security. His experience includes responding to crises and disasters including the Oklahoma City Bombing and the World Trade Center in the wake of the 9/11 attacks. He also led a team of experts that authored the 2013 book “Crisis Management and Emergency Planning: Preparing for Today’s Challenges,” which was published by CRC Press, Taylor & Francis Group. For Fagel, the security process moves forward through clear communications. “Emergency planning is a culture with a communications methodology, where people in a hierarchical structure or chain of command work together to make things work.  “By communications, I don’t mean radios, email and texting. I mean talking face-to-face and person-to-person. Think of crisis management and emergency planning as customer service. You, as my customer, make me understand what you need, and I provide it.” But It Won’t Happen Here The worst probably won’t happen, but something will undoubtedly happen. Maybe it won’t be 9/11, but there will be a crisis. So you need a plan, one that evolves and keeps pace with your organization’s risks and vulnerabilities. And you need your plan now. “Crisis management begins before the crisis,” said Fagel. “You can’t pass out your crisis manager business cards as the police arrive in response to an active shooter or bomb threat at your facility. According to crisis management authority Michael J. Fagel, emergency planning is supposed to take forever “You need to form relationships with first responders far ahead of time. You as the crisis manager must sit with the head of security and the building or campus manager and talk about and develop the plan.” Then you have to practice or drill the plan, continued Fagel. As your town’s crisis manager, what will you do if you lose the only hospital you have in your small town? Figure out what that means: It means that your response time to medical emergencies has grown from minutes to unacceptably high, because your town’s two ambulances must deliver patients to the hospital in the next town, which is 40 miles away. You should have talked to the EMTs and asked them what equipment they would want if you had to put together a couple of temporary ambulances. You would also have to find vehicles. Would the police lend you two vans? Do you live in a tornado alley? What happens if a tornado tears into your town’s middle school? Do the schools have a plan? You should probably talk to them about linking their plans with yours. “Crisis management and emergency planning require discussions, information, problem solving and facilitation ahead of time on a continuing basis,” says Fagel. “What are the risks and vulnerabilities? How can you mitigate risks and vulnerabilities? A crisis manager thinks and communicates about these issues daily, imagining what might happen and how to respond.” Currently, Fagel teaches courses in homeland security, terrorism, biodefense and other crisis management and emergency planning subjects at the Illinois Institute of Technology-Stuart School of Business, Masters in Public Affairs Program. He teaches similar courses at Northwestern University in the Masters of Public Policy and Administration Program. He also teaches courses in masters programs at Northern Illinois University, Benedictine University and Eastern Kentucky University.

IP Network Requirements For Video Surveillance/physical Security
IP Network Requirements For Video Surveillance/physical Security

IT networks are expanding to include more users and applications The use of corporate IT network infrastructure for physical security applications such as video surveillance presents unique challenges. Jack Fernandes, President & CEO of American Fibertek, makes a case for separate networks using specialized equipment and technologies specifically designed for video surveillance which could also integrate other physical security functions. In today’s business world, corporate IT networks are not only expanding to meet accelerating demand, but also to include more users and applications. As businesses use information technology (IT) to collect data from every corner of their business, the term “LAN sprawl” has been suggested to describe the multi-dimensional growth that is putting new stresses on the corporate network. One of the issues that comes with the expansion of local area networks (LANs) is how to control the network infrastructure, especially in relation to allowing users to access data.Given the transition of the physical security industry to systems based on Internet protocol (IP), often that data traveling along the enterprise LAN is related to physical security, including video surveillance. Video data can challenge networks both because it uses a lot of bandwidth and because the user has a high expectation of real-time video without latency. As growing networks accommodate the demands of more users and applications, it has become increasingly difficult for a video surveillance or security system to operate effectively. Many companies are concluding that the best approach is a separate IT infrastructure that is dedicated to video and other security systems.As the amount of network information flowing at any given time can lead to recording and viewing problems, video security systems should have their own network rather than running on a shared database. This approach can also take advantage of IT networking innovations designed specifically for the video and physical security marketplace. Advantages of a separate IP Network  for surveillance videoTraffic on a video-specific network does not have to compete with other network data or deal with video quality issues. Dedicating a separate network to video applications enables the system to be designed especially for that purpose, including use of technologies to maximize functionality and dependability. Traffic on a video-specific network does not have to compete with other network data Performance-maximizing technologies for video networks include devices to monitor the efficient operation of the network. Such devices take into account variables such as power, environmental conditions and bandwidth usage. Network technologies designed for security/video systems can also facilitate integration of a range of security-related functionality.The Unique Needs Of Physical SecurityPhysical security information systems, including video, are critical to a company's security operation and general well-being. The security mission requires fail-safe systems that operate dependably over long periods of time, as well as those that are ready to respond when needed. Security systems also must be scalable, flexible and able to adapt to a company's changing protection needs, and should not have to compete for network resources with the growing number of other applications and users on the enterprise network.Video’s bandwidth and system needs are too extensive for it to be relegated as part of an already overburdened corporate network infrastructure. Security has historically operated separately from other corporate functions, an arrangement that supports its distinctly focused mission and enables information systems for video and security applications to operate effectively and mostly independent of other corporate operations. The security market has unique needs. Not all IT is suitable or appropriate for IP video surveillance. It takes specialized equipment to meet the specific needs of the video and security market.

Latest Bosch Security Systems news

Bosch Provides Their Praesensa Public Address And Voice Alarm System At Wycombe Wanderers’ Adams Park Stadium
Bosch Provides Their Praesensa Public Address And Voice Alarm System At Wycombe Wanderers’ Adams Park Stadium

The Praesensa public address and voice alarm system from Bosch is at the heart of the new safety system at Wycombe Wanderers’ Adams Park stadium. The football club chose for digital infrastructure design specialist and system integrator Landways to design, fund and install this new system, alongside high-performance solutions for Wi-Fi and security, to help realize owner Rob Couhig’s ambitious vision for a great match day experience. Digital message storage The stadium officials eventually decided on the fully IP-based Praesensa system from Bosch, which covers all public areas of the 10,000-capacity stadium and features a smart-power concept with integrated redundancies to save on energy, hardware and space. Supporting the required intelligibility for voice evacuation, the system assures security for fans, complying with the requirements set by both the English Football League and the local council for ground safety and survivability in the event of an emergency. The solution can be utilized for pre-recorded messages from the system controller’s digital message storage, or for live announcements from two Praesensa emergency call stations. Digital audio matrices Praesensa messages are always ready to broadcast at the highest priority The audio signals from Praesensa are fed into nine Dynacord MXE5 digital audio matrices via the built-in OMNEO IP architecture. This perfectly matches the benefits of a combined prosound and public address system with the mandatory requirements for voice alarm systems to be fully compliant to the required standards. Functioning as a communications hub, the MXE5 can be used for all peripherals, with comprehensive supervision and monitoring of all system-wide commands. The seamless integration of all IP-based systems ensures that during an emergency, Praesensa messages are always ready to broadcast at the highest priority, with the entertainment audio automatically muted. With reliability ensured from the moment of installation, the feature-rich Bosch Praesensa provides Adams Park with a future-proof solution that can be easily configured and controlled via the intuitive user interface. High-Quality stadium “I am delighted that our new digital infrastructure is now fully in place and available for the benefit of everyone inside Adams Park,” says Rob Couhig, Chairman of Wycombe Wanderers. “We are making a long-term investment in IP technology to improve the match-day experience, reduce costs and help our business continue to thrive. It is great that the same underlying energy-efficient infrastructure that delivers our incredibly fast Wi-Fi can also be used to deliver high-quality stadium audio and new safety systems.”

Bosch Opens Training And Experience Center
Bosch Opens Training And Experience Center

The new Bosch Training and Experience Centre in Bentonville, Arkansas showcase immersive displays of the company’s latest offerings. Now open for private sessions, the center offers demonstrations of how Bosch systems for video security, access control, intrusion and fire detection, and communications integrate seamlessly together to provide solutions that increase security and safety, facilitate more efficient monitoring and control, automate audio announcements, and provide data for business intelligence. Advanced security technology AIoT, which is the next-generation IoT combined with AI, is driving innovation in security technology" “AIoT, which is the next-generation Internet of Things (IoT) combined with artificial intelligence (AI), is driving innovation in security technology,” said Brian Wiser, President of Bosch Security and Safety Systems, North America. “Hands-on experience is vital to the adoption of these advanced technologies, and our new center offers customers a private setting to explore solutions that can help them responds to possible risks before situations occur and gather business data for informed decision-making that goes beyond security.” Solution demonstrations Visitors to the center will see how Bosch video cameras feature built-in AI to extend the devices beyond their traditional uses, including for improving health and safety in a facility. One demonstration simulates a blocked emergency exit door to show how Bosch AIoT cameras will trigger an alarm within the video management system, an event at a nearby intrusion system keypad, and a warning message to play in the area using a Bosch public address system. These actions triggered by the camera ensure the situation is resolved faster, improving safety. Tracking occupancy Bosch AIoT video systems installed in the center also demonstrate how customers can track the occupancy of space for adhering to health and safety regulations, detecting crowds, or ensuring adequate staffing of a facility. Bosch Intelligent Insights software aggregates data, such as counts of people or vehicles, from multiple cameras to give users a complete view of a situation in real-time. This helps users react quickly to events that need to be addressed and make decisions based on the latest information. Video management system Demonstrations include solutions for securing high-risk areas, capturing data for business intelligence For retail stores, bank branches, and similar applications, visitors can see how pressing a cashier station panic button or pulling a bill from a bill trap sensor connected to the intrusion system will display an alarm and video in the Bosch video management system as well as trigger a Telex Radio Dispatch system to announce store or bank personnel’s two-way radios. This alerts security personnel that an issue is ongoing, so they can respond faster to help diffuse high-risk events. Other demonstrations include solutions for securing high-risk areas, capturing data for business intelligence, monitoring critical systems, including refrigerated cases and freezers in retail stores, and more. Technology training The new training and experience center also includes a training facility, adding a central location for customers to attend technical training through the Bosch Academy. The Bosch team of trainers will provide customers with hands-on product education to enable integrators to install and run complex projects more efficiently and profitably. Open for visitors System integrators, end-users, consultants, and other industry professionals interested in a private demonstration session at the new Bosch Training and Experience Centre in Bentonville, Arkansas, can contact their local Bosch sales representative to schedule a visit.

‘We Want To Become Better Known For Access Control’ - Q&A With Bosch Building Technologies’ Gregor Schlechtriem
‘We Want To Become Better Known For Access Control’ - Q&A With Bosch Building Technologies’ Gregor Schlechtriem

Gregor Schlechtriem has worked in the access control market for over 20 years and is now responsible for the Access & Intrusion Business Unit at Bosch Building Technologies. In this interview, the expert talks about key industry trends, the impact of the COVID-19 (Coronavirus) pandemic, technical innovations and his company’s strategy. Mr. Schlechtriem, you have many years of experience in the security technology market. What is your background and what are your responsibilities as Senior Vice President at Bosch Building Technologies? Gregor Schlechtriem: I am a trained engineer and electrical technician, and have been involved with access control in the broadest sense, since I started my career in the late 1980s. I started in the field of parking garage technology and then switched to security technology in 2001, as Managing Director of micos GmbH, which specialized in traditional access control. micos GmbH was known for its highly available and highly secure access control systems, for critical infrastructure and government applications. Many systems from that time are still in use today and continue to be supported and upgraded. Bosch is continuing micos’ business here? Gregor Schlechtriem: Exactly, micos was taken over in 2004 by Bosch Security Systems, now known as Bosch Building Technologies. Since then, we have continuously been developing the access control business. Being part of the Bosch Building Technologies division, we benefit a lot from international cooperation with colleagues Being part of the Bosch Building Technologies division, we benefit a lot from international cooperation with colleagues and from overlap with other product lines, such as intrusion detection technology and video security. This gives us the opportunity to implement outstanding project solutions for demanding customers in an international environment. In developing this business, I rely on my experience from other interesting roles at Bosch that I took on, after micos was bought in 2004. For a time, I worked in the European System Integrator Business, which I also had the privilege of managing for several years, as well as being directly responsible for business units. In Fairport, USA, I had the overall responsibility for intrusion detection technology for many years, as I later did in Eindhoven for video systems. Since 2018, the global access control and intrusion detection business has once again been my direct responsibility. At Bosch Building Technologies, we have in the meantime assigned sales to the respective business units, so that we can develop our product and solution portfolio, in close cooperation with sales and our regular customers. Our main task now is to make our access control portfolio accessible to a broader market. We want to make Bosch much better known, as an access control provider, in the international market. After all, with our own access product portfolio, the power of the Bosch Group and over 40 years of experience in this sector, we have a lot to offer. As an expert in access control, how do you see the industry developing? In which direction is it currently evolving? Gregor Schlechtriem: First of all, I see that security requirements are constantly increasing. Whereas there are currently still simple ‘key replacement systems’ that merely record card numbers, such an approach, to a large extent, no longer meets today’s security and user experience requirements.The core task of access control has not changed over the years In the beginning, access control was more or less a kind of key replacement. Later, there was the possibility of increasing security via a pin code, i.e., via verification through simple data inputs. The next step in this direction was biometrics, which is another key step up, because it allows verification by means of unmistakable characteristics. However, the core task of access control has not changed over all the years and has basically always remained the same: access control means determining who has an access request and checking whether this request can be fulfilled. What’s next on this path to greater security? Gregor Schlechtriem: Biometrics-based access control is becoming increasingly powerful and user-friendly through the use of artificial intelligence (AI). Here, data protection plays a major role, as wherever identities are established and movement data is recorded, it is necessary to reconcile the evolving technology with data protection.Biometrics-based access control is becoming increasingly powerful and user-friendly through the use of artificial intelligence The question of data protection is becoming even more significant, as systems increasingly migrate to the Cloud. Bosch puts particular emphasis on ensuring that, even in the cloud, the data generated in access control is always in line with data protection rules, regardless of where it is located. In my opinion, this trend towards the Cloud will continue, because companies are increasingly looking for complete service offerings, so that they can focus on their core business. Also, a system in the Cloud is easier to maintain and always up-to-date with the latest software, which makes cloud solutions even more attractive for providers and users. How can higher security be reconciled with a good user experience? Gregor Schlechtriem: Today, the card still plays a central role in the user experience, as the essential credential. Another current trend is ‘one card for everything’: with the increasing availability of secure multi-function smart cards, the possibility arises to use cards beyond the pure access function, for example, for payment in the canteen, at the catering and coffee machines, and in the parking garage, as well as simple access to other properties and so on.The security of cards has evolved significantly and kept pace with requirements The security of the cards, the reading and encryption processes, has evolved significantly and kept pace with requirements, although we are also facing an installed base that no longer meets these requirements, due to outdated systems. Today, it is standard for communications between reader and card to be encrypted. In some cases, the keys are also only held centrally to further increase security. The security systems industry was also affected by the COVID-19 (Coronavirus) pandemic. How do you think the industry has changed? What technical solutions have emerged during this time? Gregor Schlechtriem: First of all, there is a certain need for retrofitting in the industry due to changes in how buildings are used. For example, American retailers used to be open around the clock and always had staff on site. Now, due to COVID-19, stores are also closed, and this results in a whole new need for intrusion detection and access control systems to protect the buildings. For access control, an obvious task has arisen as a result of the COVID-19 pandemic, namely to track contacts, as far as this is compatible with data protection. We actually expected more to happen here, but in our observation, many companies did quite little, despite clear and simple steps that could have been implemented relatively quickly. The installed access control systems clearly lag behind the technical possibilities. Another topic that the COVID-19 pandemic has brought into focus is hygiene Another topic that the COVID-19 pandemic has brought into focus is hygiene. Companies should actually have invested in contactless systems here and retrofitted speed gates or motorized doors. But in many cases this was not put into practice. The door opener is still often used, which has to be operated manually and therefore, is touched multiple times. But, if everyone presses the same button, that doesn't help hygiene. Surprisingly, this is different in North America. Here, ‘request-to-exit’ proximity detectors are used almost everywhere, which avoids this problem completely and releases the door, when an authorized person approaches it. Mobile access and smartphone-based access control are also growing markets. What kind of developments do you see in these areas? Gregor Schlechtriem: I already mentioned that users increasingly want to be able to use one card for several applications. But, what we are seeing here is that even with the most modern cards, which have a lot of applications loaded on them, we are reaching performance limits and the user experience suffers. If you compare the card with the smartphone as a credential, you have a much more attractive integration platform there, which is significantly faster and delivers much better performance. For us, the mobile credential or the smartphone is the future, because it simply offers more possibilities that the card will not be able to provide in the long term. What is the specific direction Bosch is taking here? Gregor Schlechtriem: We are currently working on a broad implementation. A whole team is working on the user experience around the smartphone, because it’s understood that smartphone-based access has to work just as easily, as it currently does with a card.A whole team is working on the user experience around the smartphone In theory it does, but if you look at some of the actual implementations, this topic is still relatively complex. In terms of user experience and automation, we still have quite a way to go, and we are working hard on that at the moment. The user experience is one side of the coin, the other side concerns establishing security in the smartphone as a whole. In other words: How do I make the smartphone secure enough as a mobile credential, to meet my access control requirements? We are also working intensively on this. That's actually an IT task. Do you do this yourself at Bosch or do you work with external experts here? Gregor Schlechtriem: We have our own powerful Bosch IT, which also manages our company smartphones. If our company smartphones are lost, the data on them is automatically deleted. The devices use biometrics to identify users, before they can access the data. It is a sound security concept that a card cannot offer. Moreover, we are working with other partners in the IDunion project, to create the additional infrastructure around mobile credentials as well. What exactly is the IDunion and what role does Bosch play? Gregor Schlechtriem: Digital identities must be openly accessible, widely usable, interoperable, and secure. This applies not only to access control, but to the digitised economy in general. The IDunion project has set itself the task of creating the infrastructure for this, in the form of an independent wallet, i.e., secure identity storage on smart devices. The project is funded by the German Federal Ministry for Economic Affairs and Energy (BMWI), because digitisation is also a critical social issue. We are intensively involved in the ‘Physical access to the building’ work package in this consortium. Through this involvement, we want to ensure that our access control systems benefit from this infrastructure and are open to future digital business models. Does ‘digital identity management’, which includes biometrics and mobile access, also play a role for Bosch? Yes, it plays an important role for us, and I wouldn’t consider these topics separate Gregor Schlechtriem: Yes, it plays an important role for us, and I wouldn’t consider these topics separate. For me, a mobile device has the advantage that it has already ensured and verified my identity from the moment of interaction. That’s the fascinating thing about it. If I only allow the device to communicate with the access control system, if I have identified myself first, I have implemented biometrics and access control together in a widely accepted process. From my point of view, this is a very interesting perspective, in terms of security and user experience, because the biometrics procedures in smartphones are, I think, the best currently available. In my view, the smartphone has the potential to take over central functions in access control in the future. What are your goals for the access control business of Bosch Building Technologies in the near future? Gregor Schlechtriem: We will continue to focus on specific solutions for large customers. That is the continuation of our current strategy. In these projects, we will introduce new topics as I have just described, i.e., primarily new technology elements. I believe that, precisely because of the longevity of access control, a long-term migration capability is also of particular importance. We want to reach out to the broader market and make more widely available, what we have developed in terms of technology and innovation. We are currently in the process of setting up and optimising our sales organization, so that it becomes much more widely known that we at Bosch have our own powerful access control portfolio, which can be used for all kinds of applications. In addition, we want to differentiate ourselves in the market with our systems, in line with the motto of our founder, Robert Bosch: ‘Technology for life’. The user experience with Mobile Access should be simple, straightforward, and secure: You hold your smartphone in front of the reader and the door opens.