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Protecting against fire and security risks is an essential aspect of life for people and across all sectors. However, there is an increasing expectation and demand on fire and security providers, in areas such as education. The securitisation of our world paired with the rapid speed of communication and news updates means that young people especially have the potential to be more aware of potential dangers and threats to their own safety and the safety of those around them. Education institutions are large and sometimes sprawling sites that present considerable fire and security challenges. From Kindergartens to Colleges Each education site brings distinct challenges, with differing facilities and specialties, as well as the need to maintain the capacity of students, teachers and lecturers to study, learn and teach at the high level expected.Each education site brings distinct challenges, with differing facilities and specialties While some schools and universities are based in urban areas with a mix of heritage and high rise buildings, others are sprawled across green open spaces. Some of these sites have specialised sporting facilities, while others may be focused on engineering or scientific study, with costly technical equipment. Kindergartens and primary schools have their own unique requirements. Parents expect the highest safety standards, while schools require safety in addition to efficient facilities management. The demographic of these institutions is predominantly young children, who are often unaware of or only just learning about fire safety and personal safety. This creates a huge vulnerability and an added onus on teachers to keep their students safe. Facial recognition at West Academy of Beijing In response to this need, Chubb China upgraded the closed-circuit television (CCTV) system for Western Academy of Beijing (WAB) focusing on elevating video content analytic features, including maximised CCTV monitoring, automatic police calling, and a smart search solution. Complementing this, a facial recognition system capable of finding the exact location of a student on campus within 30 seconds was added, aided by real-time remote gate operation. This integrated and advanced system resulted won the "High Quality Educational Technology Suppliers for School" award for the WAB project at the 2019 BEED Asia Future Oriented Construction of Universities and Schools Seminar. This award recognizes outstanding solution design and project execution. Parents expect the highest safety standards, while schools require safety in addition to efficient facilities management Awareness remains important at university As students graduate from kindergarten, primary school, junior and senior school, they become more aware of fire safety, relevant dangers and how to protect themselves. Unfortunately, external dangers remain. There are particularly high stakes for university campus facilities managers The safety of students in a university environment is also critical. It is often the first time young people live away from their family home and have the independence of adulthood. For this reason, there are particularly high stakes for university campus facilities managers. In the eventuality of a fire, students could be at great risk and, beyond the immediacy of physical harm, this can have serious ramifications for the reputation of an educational institution. Integrated solutions Integrated solutions must be nimble and adapted to a range of site types including campus residences, recreational areas, open spaces and lecture theatres. Chubb Sicli recently identified and overcame these challenges through the installation of a full suite of fire safety and security equipment and services at Webster University Geneva. Established in Switzerland in 1978, Webster University Geneva is an accredited American university campus that offers programs in English to students interested in undergraduate or graduate-level education. Located in the Commune of Bellevue, just a few kilometres from Geneva's central station, the campus of Webster University Geneva includes five buildings in a park-style atmosphere. Full fire and security audit Chubb Sicli provided Webster’s fire extinguisher maintenance for over 25 years. This business relationship led to a full fire and security audit that identified the need for updates to the university’s security installation. The initial audit showed several improvements to the university’s security profile were needed.The challenge was to create and provide an effective and interconnected fire and security solution The challenge was to create and provide an effective and interconnected fire and security solution, enhancing the security of the student population and its ever-evolving needs. This included complete fire detection and intruder alarms for all five buildings, upgrades to existing CCTV systems, new video surveillance equipment and an automated fire extinguishing system in the kitchen areas. In addition to this integrated system solution, Webster University required access control for all main entrances, with the requirement that all documentation to be made available in English, because Webster is an American company. Customized solution Chubb Sicli’s quality, capability, and security expertise provided a customized solution for the unique educational establishment. Not only was the solution both tailored and integrated, the approach and planning were based on audit, fire extinguisher and emergency light maintenance, fire detection, intrusion detection, access control, video surveillance and Fire Detection. Through dedicated and integrated fire safety support, Chubb provides students and families peace of mind and security. From the moment a young child enters the education system, Chubb’s diligent and effective surveillance and fire safety systems work to prevent and protect, offering a new kind of ‘end-to-end’ service for education systems around the world.
Today, the world is connected like never before. Your watch is connected to your phone, which is connected to your tablet and so on. As we’ve begun to embrace this ‘smart’ lifestyle, what we’re really embracing is the integration of systems. Why do we connect our devices? The simplest answer is that it makes life easier. But, if that’s the case, why stop at our own personal devices? Connection, when applied to a business’ operations, is no different: it lowers effort and expedites decision making. Integrating security systems Systems integration takes the idea of connected devices and applies it to an enterprise Systems integration takes the idea of connected devices and applies it to an enterprise, bringing disparate subcomponents into a single ecosystem. This could mean adding a new, overarching system to pull and collect data from existing subsystems, or adapting an existing system to serve as a data collection hub. Regardless of the method, the purpose is to create a single, unified view. Ultimately, it’s about simplifying processes, gaining actionable insights into operations and facilitating efficient decision-making. Although integration is becoming the new norm in other areas of life, businesses often opt out of integrating security systems because of misconceptions about the time and resources required to successfully make the change. So, instead of a streamlined operation, the various security systems and devices are siloed, not communicating with each other and typically being run by different teams within an organization. Time-Intensive process When systems are not integrated, companies face a wide range of risks driven by a lack of transparency and information sharing, including actual loss of property or assets. For example, a team in charge of access control is alerted to a door being opened in the middle of the night but can’t see what exactly is taking place through video surveillance. Without integrated systems they have no way of knowing if it was a burglar, an equipment malfunction or a gust of wind. Without integration between systems and teams, the ability to quickly put the right pieces in front of decision makers is missing. Instead, the team would have to go back and manually look for footage that corresponds with the time a door was open to figure out which door it was, who opened it and what happened after, which can be a time-intensive process. Integrating access control and surveillance systems Theft and vandalism occur quickly, meaning systems and users must work faster in order to prevent it This slowed response time adds risk to the system. Theft and vandalism occur quickly, meaning systems and users must work faster in order to prevent it. Security systems can do more than communicate that theft or vandalism occurred. Properly integrated, these systems alert users of pre-incident indicators before an event happens or deter events altogether. This gives teams and decision makers more time to make effective decisions. Integrating access control and surveillance systems allows for a more proactive approach. If a door is opened when it’s not supposed to be, an integrated system enables users to quickly see what door was opened, who opened it and make a quick decision. Integrated solutions are more effective, more efficient and help drive cost-saving decisions. Ideally, companies should establish integrated solutions from the start of operations. This allows companies to anticipate problems and adjust accordingly instead of reacting after an incident has occurred. Security camera system Although starting from the beginning is the best way to ensure comprehensive security, many companies have existing security systems, requiring integration and implementation to bring them together. Typically, companies with established security systems worry about the impact to infrastructure requirements. Is additional infrastructure necessary? How and where should it be added? What financial or human resources are required? These concerns drive a mentality that the benefits gained from an integrated solution aren’t worth the costs of implementation. Thankfully, this is becoming less of a problem as security providers, like Twenty20™ Solutions, work to offer adaptable solutions. With flexible options, operators don’t worry about adding or replacing infrastructure to align with a provider’s model. This allows users to monitor camera footage and gate traffic from one system If a company has an existing security camera system, but identifies a need for access control, a modern integrated solution provider can supply the gates for access points and equip the gates and cameras with the technology to connect the two. This allows users to monitor camera footage and gate traffic from one system. This model also spares operators additional costs by using a sole vendor for supplemental needs. Overall management of security While a single, unified system is beneficial for cost saving, it can also help the overall management of security. The ability to view all operating systems in one dashboard allows security personnel to manage a site from any location, reducing the expense and effort required to manage a system. The mobile world today means security directors no longer need to be in a centralized operations center to see alerts and make decisions. This simplifies processes by allowing users to quickly see an alert, pull up a camera, delete a user or check an access log from a phone. Modern networks are secure and accessible to those with permissions, without requiring those users to be physically present. Consolidating security systems is the first step companies can take toward streamlining work, information and costs. The next step is integrating all sites, both remote and on-grid. Energy and communication technology The integration of sites and systems turns mountains of data and information into actionable intelligence Traditional methods demanded two systems: one for on-grid facilities and another for off-grid locations. With advancements in energy and communication technology, the need for multiple systems is gone. Data from remote sites can be safely and securely fed into an existing system. These remote locations may gather, distribute and manage data in a different manner than a connected system due to the cost of transmission via remote connections (i.e., cellular or satellite connection). The end result, however, is a consistent and holistic view of operations for the decision maker. The integration of sites and systems turns mountains of data and information into actionable intelligence. With connected devices monitoring occurrences at individual sites, as well as events across locations, the data tells a story that is unhindered by operational silos or physical space. Identifying patterns and trends Instead of providing 10 hours-worth of footage that may or may not be relevant, system analytics can provide users with the specific set of information they need. Incidents once discarded as ‘one-off’ events can now be analyzed and data-mapped to identify patterns and trends, directing future resources to the most critical areas first. Consumers are increasingly expecting everything they need to be right where they need it – and businesses are right behind them. The current generation of security professionals are increasingly expecting the simplicity of their everyday personal tasks to be mirrored in enterprise systems, which means giving them the ability to see what matters in one place. A unified system can provide just that, a single view to help simplify processes, promote cost saving and accelerate decision making.
There’s a lot of hype around the term ‘digital transformation.’ For some, it’s the integration of digital technology into everyday tasks. For others, it’s the incorporation of innovative processes aimed at making business optimization easier. In most cases, digital transformation will fundamentally change how an organization operates and delivers value to its customers. And within the security realm, the age of digital transformation is most certainly upon us. Technology is already a part of our day-to-day lives, with smart devices in our homes and the ability to perform tasks at our fingertips now a reality. No longer are the cloud, Internet of Things (IoT) and smart cities foreign and distant concepts full of intrigue and promise. Enhancing business operations We’re increasingly seeing devices become smarter and better able to communicate with each other These elements are increasingly incorporated into security solutions with each passing day, allowing enterprises the chance to experience countless benefits when it comes to enhancing both safety and business operations. The term ‘connected world’ is a derivative of the digital transformation, signifying the increasing reliance that we have on connectivity, smart devices and data-driven decision-making. As we become more familiar with the advantages, flaws, expectations and best practices surrounding the connected world, we can predict what issues may arise and where the market is heading. We’re increasingly seeing devices become smarter and better able to communicate with each other through the IoT to achieve both simple goals and arduous tasks. Within our homes, we’re able to control a myriad of devices with commands (‘Hey Google...’ or ‘Alexa...’), as well as recall data directly from our mobile devices, such as receiving alerts when someone rings our doorbell, there’s movement in our front yard or when a door has been unlocked. Analytics-Driven solutions The focus is now shifting to the business impacts of connectivity between physical devices and infrastructures, and digital computing and analytics-driven solutions. Within physical security, connected devices can encompass a variety of sensors gathering massive amounts of data in a given timeframe: video surveillance cameras, access control readers, fire and intrusion alarms, perimeter detection and more. As the data from each of these sensors is collected and analyzed through a central platform, the idea of a connected world comes to fruition, bringing situational awareness to a new level and fostering a sense of proactivity to identifying emerging threats. The connected world, however, is not without its challenges, which means that certain considerations must be made in an effort to protect data, enhance structured networking and apply protective protocols to developing technology. Physical security systems We can expect to see the conversations regarding data privacy and security increase as well As the use of connected devices and big data continue to grow, we can expect to see the conversations regarding data privacy and security increase as well. Connectivity between devices can open up the risk of cyber vulnerabilities, but designing safeguards as technology advances will lessen these risks. The key goal is to ensure that the data organizations are using for enhancement and improvements is comprehensively protected from unauthorized access. Manufacturers and integrators must be mindful of their products' capabilities and make it easy for end users to adhere to data sharing and privacy regulations. These regulations, which greatly affect physical security systems and the way they're managed, are being implemented worldwide, such as the European Union's General Data Protection Regulation (GDPR). In the United States, California, Vermont and South Carolina have followed suit, and it can be expected that more countries and U.S. states develop similar guidelines in the future. Technology is already a part of our day-to-day lives, with smart devices in our homes and the ability to perform tasks at our fingertips now a reality Automatic security updates Mitigating the concerns of the ‘connected world’ extends beyond just data privacy. IoT technology is accelerating at such a pace that it can potentially create detrimental problems for which many organizations may be ill-prepared - or may not even be able to comprehend. The opportunities presented by an influx of data and the IoT, and applying these technologies to markets such as smart cities, can solve security and operational problems, but this requires staying proactive when it comes to threats and practicing the proper protection protocols. As manufacturers develop devices that will be connected on the network, integrating standard, built-in protections becomes paramount. This can take the form of continuous vulnerability testing and regular, automatic security updates. Protocols are now being developed that are designed to ensure everything is encrypted, all communications are monitored and multiple types of attacks are considered for defensive purposes to provide the best security possible. IoT-Connected devices Hackers wishing to do harm will stop at nothing to break into IoT-connected devices Built-in protection mechanisms send these kinds of systems into protection mode once they are attacked by an outside source. Another way for manufacturers to deliver solutions that are protected from outside threats is through constant and consistent testing of the devices long after they are introduced to the market. Hackers wishing to do harm will stop at nothing to break into IoT-connected devices, taking every avenue to discover vulnerabilities. But a manufacturer that spends valuable resources to continue testing and retesting products will be able to identify any issues and correct them through regular software updates and fixes. ‘IoT’ has become a common term in our vocabularies and since it’s more widely understood at this point and time, it's exciting to think about the possibilities of this revolutionary concept. Providing critical insights The number of active IoT devices is expected to grow to 22 billion by 2025 — a number that is almost incomprehensible. The rise of 5G networks, artificial intelligence (AI) and self-driving cars can be seen on the horizon of the IoT. As more of these devices are developed and security protocols are developed at a similar pace, connected devices stand to benefit a variety of industries, such as smart cities. Smart cities rely on data communicated via the IoT to enhance processes and create streamlined approaches Smart cities rely on data communicated via the IoT to enhance processes and create streamlined approaches to ensuring a city is well-run and safe. For example, think of cameras situated at a busy intersection. Cameras at these locations have a variety of uses, such as investigative purposes in the event of an accident or for issuing red-light tickets to motorists. But there are so many other possible purposes for this connected device, including providing critical insights about intersection usage and traffic congestion. These insights can then be used to adjust stoplights during busy travel times or give cities valuable data that can drive infrastructure improvements. Physical security market The impact of connected devices on cities doesn’t stop at traffic improvement. The possibilities are endless; by leveraging rich, real-time information, cities can improve efficiencies across services such as transportation, water management and healthcare. However, stringent protections are needed to harden security around the networks transmitting this kind of information in an effort to mitigate the dangers of hacking and allow this technology to continuously be improved. Whether you believe we’re in the midst of a digital transformation or have already completed it, one thing is certain: businesses must begin thinking in these connectivity-driven terms sooner rather than later so they aren’t left behind. Leveraging smart, connected devices can catapult organizations into a new level of situational awareness, but adopting protections and remaining vigilant continues to be a stalwart of technological innovation within the physical security market and into the connected world.
Moxa Inc., a pioneer in industrial communications and networking, releases a major upgrade for its MXview industrial network management software. Enhanced compatibility now lets customers seamlessly integrate MXview into both IT and OT systems. In addition, it is possible to centrally manage large-scale networks featuring up to 10 sites using real-time, operational data to configure, monitor and diagnose a maximum of 20,000 devices. Key to the success of the new upgrade is a faster, more user-friendly interface that provides full visibility and holistic transparency into network status. Network management tool MXview will generate comprehensive reports, including inventory, traffic and availability, that empower customers to transform complex system metrics into IIoT performance indicators. MXview is a scalable network management tool developed to deal with the expanding industrial network requirements" “MXview is a scalable network management tool developed to deal with the expanding industrial network requirements of the IIoT,” said Theo Lai, Product Manager at Moxa. “We developed the latest version of MXview with two goals in mind: to make network management easier and to ensure that the software is simple-to-use for the best user experience.” Manage industrial networks In order to further simplify network management, MXview allows users to get the data they need from a main control dashboard where IT professionals can quickly analyze and respond to network changes so the issues can be resolved before escalating and impacting the business. Integration is simple: a web widget generates a URL enabling the integration of MXview into SCADA systems and other web-based applications where the control dashboard can be viewed from both local and remote sites at anytime. In addition to integrating MXview into OT applications, the software now supports RESTful API, which provides IT engineers with more options to manage industrial networks using their own dashboard to minimize maintenance effort. The net result of these upgrades is more effective use of network assets, which can lead to lower costs and reduced risk.
As manufacturers look to embrace the Industrial Internet of Things (IIoT), Moxa Inc., a leader in industrial communications and networking, is helping companies more easily connect their serial devices to cloud systems for IIoT applications by offering Moxa NPort IA(W)5000A-I/O Series wired or wireless serial device servers and MGate 5105-MB-EIP Series protocol gateways with ready-to-run cloud connectivity capabilities. Integrated Connectivity Solutions Moxa's integrated connectivity solutions can collect multiple different field data structures, including serial, I/O, Modbus, and EtherNet/IP Moxa's integrated connectivity solutions can collect multiple different field data structures, including serial, I/O, Modbus, and EtherNet/IP, transforming IIoT manufacturing operations by uncovering previously unobtainable insights. Powered by the MQTT messaging protocol, data is then transmitted securely to Microsoft Azure or other publicly and privately hosted cloud services, so that companies can analyze it to spur innovation and accelerate their IIoT strategies. To realize the full value of the new features across the enterprise, Moxa employed intuitive user interfaces and functions so that engineers can easily tap into the cloud for their IIoT deployments. Initial setup to full implementation can be completed within a few steps for immediate realization of efficiencies and cost savings. In addition, advanced diagnostics tools are supported to assist users in identifying connection issues so that a variety of field devices can easily share data in the cloud while protecting data integrity and network security. Moxa Cloud Solution By working with the Moxa cloud solution, companies will also avoid packet loss resulting from unstable connections. A loss buffer queues incoming data from field devices when connections are unstable and transmits it only when the connection is stabilized. Moxa NPort IA5000A-I/O and NPort IAW5000A-I/O serial device servers feature built-in digital I/Os Moxa NPort IA5000A-I/O and NPort IAW5000A-I/O serial device servers feature built-in digital I/Os and provide maximum flexibility when needed to integrate serial equipment in the field with an Ethernet network or cloud platform. A combination of digital I/Os make the device servers well-suited for a variety of industrial data acquisition applications. Both servers collect serial or I/O data for the cloud application. Moxa MGate 5105-MB-EIP The MGate 5105-MB-EIP is an industrial Ethernet gateway for Modbus RTU/ASCII/TCP and EtherNet/IP network communications with IIoT applications. To integrate existing Modbus devices onto an EtherNet/IP network, use the MGate 5105-MB-EIP as a Modbus master or slave to collect data and exchange data with EtherNet/IP devices. The MGate 5105-MB-EIP Series collects EtherNet/IP and Modbus RTU/TCP data for the cloud solution.
Moxa Inc., a provider of industrial communications and networking, and Trend Micro Incorporated, a provider cybersecurity solutions, announce they have executed a letter of intent relating to the formation of a joint-venture corporation-TXOne Networks, which will focus on the security needs present in the Industrial Internet of Things (IIoT) environments, including smart manufacturing, smart city, smart energy and more. Historically, Information Technology (IT) and Operations Technology (OT) have operated within industrial organizations as isolated and independent networks with different teams, objectives and requirements. Securing The Entire Ecosystem TXOne Networks combines these strengths and responds to the growing security needs of industry Organizations are teeming with machinery and devices that were not originally designed for connectivity to the corporate network, which means they often lack the ability to be easily updated or patched for security measures. There is a critical need to secure these devices, identify clear ongoing ownership, and to provide a holistic view across the broadening attack surface within enterprises. Trend Micro, majority owner in TXOne Networks, identified the potential challenges faced by IIoT stakeholders early on and has been working on several fronts to secure the entire ecosystem, from data center to device. Moxa Inc. brings more than 30 years of experience in industrial networking and protocol expertise. TXOne Networks combines these strengths and responds to the growing security needs of industry, such as smart factories that require a unified solution for delivering deeper visibility into both devices and protocols. Partnering With Moxa These complicated environments are made up of multiple layers requiring protection that sits in and between IT and OT. The responsibility for the security of these combined layers is traditionally unclear. "I'm excited about this venture and how Trend Micro continues to take diverse yet focused growth steps that allow our teams to remain concentrated on core strengths while giving room to better serve customers and advance into new markets," said Eva Chen, Chief Executive Officer for Trend Micro. "Partnering with Moxa will combine more than 60 years of expertise to accelerate our ability to view and secure the extended enterprise including these important but often overlooked OT environments." Reinforced Business Model Trend Micro brings IT channel partner strength while Moxa brings OT channel partner strength TXOne Networks will build security gateways, endpoint agents and network segmentation to secure, control, and provide visibility of operational technology and equipment. Unlike some solutions focused solely on protecting assets nearest to the IT layer via detection, TXOne Networks has expertise closest to the OT layer and will provide proactive, timely and easily implemented solutions to secure the Industrial Control Systems (ICS) world. In addition to investing intellectual capital, funds and dedicated headcount, each parent company lends complementary channel expertise. For its part, Trend Micro brings IT channel partner strength while Moxa brings OT channel partner strength. Together these reinforce the business model and geographic territory targets. Reducing Operational Risk TXOne Networks will be led by Dr. Terence Liu, Trend Micro Vice President and former CEO of Broadweb. With experience building both products and teams, Dr. Liu will bring nearly 20 years of security product expertise to this new team. "With this joint venture, Moxa and Trend Micro will position TXOne Networks as a global leader in the industry to create effective IIoT security solutions that help ensure that IIoT applications and critical infrastructures are secure," said Andy Cheng, Strategic Business Unit President for Moxa Inc. "Industrial automation customers around the globe will be able to reap the benefits of having a holistic OT/IT security solution to protect assets and reduce operational risk." Raising Security Levels TXOne solutions also will enable OT customers to optimize network infrastructure for more IIoT opportunities TXOne solutions also will enable OT customers to optimize network infrastructure for more IIoT opportunities. They will benefit from Moxa's expertise in building reliable networks to bring more legacy and disparate networks into on industry-grade Ethernet backbone and raising the security level of the entire network's communication to help drive nonstop productivity and cost reduction. Professional services will also be provided including security risk assessment, security breach response, and access to threat intelligence from Trend Micro Research and its Zero Day Initiative (ZDI). "In a world where attacks are getting more persistent and sophisticated, while organizations are struggling with skills shortage and alert fatigue, these two groups are joining forces to successfully secure enterprises around the globe," said Dr. Terence Liu, General Manager, TXOne Networks. "I am eager to pursue the opportunities and challenges this team will tackle in the months and years to come."
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