Surveillance software

Copp Systems, a Dayton, Ohio-based security and communications systems provider, is celebrating its 100th anniversary this year. Copp Systems (formerly Copp Integrated Systems) was founded in 1920 by Roy Stanley Copp, an engineer and member of the “Dayton Boys,” a group of young engineers and students interested in technology. Copp began selling and servicing RCA living room consoles from his Monument Avenue storefront to prominent Dayton families, including the Wrights, Deeds, and Ketterings. As the business grew and new technologies emerged, Copp Systems added numerous communications systems to its offerings. Today, Copp Systems consults, designs, installs and maintains systems that integrate fire/life safety, video surveillance, access control, nurse call, audio-visual systems and monitoring applications. The firm is also proud to be one of the licensees of Footprint, an innovative web-based situational software developed in partnership with the University of Dayton Research Institute’s Software Systems Group. Video monitoring systems We’re always looking for ways to add new facets to our business to meet our customers’ changing needs" Footprint brings together information from multiple video monitoring systems and sensors into one platform, enabling law enforcement to solve cases quicker using data-driven decisions. "Copp Systems’ hundred-year anniversary is a monumental milestone and a testament to our dedication to customer service,” said David Markham, President of Copp Systems. “Our customers know they can depend on us as their trusted advisors to maximize their resources and deliver a superior level of support. We’re always looking for ways to add new facets to our business to meet our customers’ changing needs.” Copp Systems serves a broad range of industries, including public safety, commercial and industrial, health care, education, government and military, transportation, logistics, financial and retail. Under the leadership of owner and CEO Bill DeFries, the company became verified as a Service Disabled Veteran-Owned Small Business (SDVOSB), opening more opportunities to serve Wright-Patterson Air Force Base and the local veteran community. Electronic security industry DeFries says the key to the company’s future success will be its ongoing commitment to education and eagerness to embrace new technologies. “It says a lot about any company to survive – and thrive — for a hundred years,” said DeFries. "But especially in the electronic security industry, it takes forward-thinking and flexibility to stay ahead of the curve and adapt as new technologies are developed. As Copp Systems propels into a new decade, we’re looking forward to unifying organizations and simplifying lives with the latest technology, all while maintaining our long history of quality customer service.”

Vidsys, a global developer of Physical Security Information Management (PSIM) and Converged Security and Information Management (CSIM) technology solutions, announces the release of the latest version of its security software platform – Vidsys Enterprise 2020 R1.0. Vidsys Enterprise 2020 R1.0 is the first release of the product’s 2020 iteration, which focuses on continuing to provide security and performance optimizations to better support the user’s experience. Mapping and visualization enhancements This release includes significant mapping and visualization enhancements, robust rules and streamlined RRP (Riskshield Rules) configuration, improved Arabic user interface for better support of users in the Middle Eastern market, and the introduction of automatic reporting in the Enterprise Business Intelligence (EBI) dashboard. Key new features include: Updated map viewing architecture including WMS overlay and Apple Maps support Camera map icon status overlays Camera viewer title bar custom buttons and design updates Situation policy updates for default severities and audio alerts Set maximum concurrent user sessions limit in non-SSO environments Automatically log off idle users Improved Action Plan automation and read-only fields Automatic reports email distribution and other new reports and enhancements

VSS, a division of the BCD International brand of companies, specializes in offering video recording appliances via authorized security distributors. These are pre-engineered with Milestone XProtect video management software, built on the latest generation of Intel Xeon Scalable processors and Seagate Skyhawk surveillance-grade drives. VSS appliances also feature innovative and disruptive technology such as its Storage Accelerator, which significantly increases storage scalability, performance and reliability. Video management software “We are excited to invite everyone to stand SA-A34 to witness the power and functionality that the VSS appliance portfolio is bringing to the market. In particular, we want visitors to see the power of our ground breaking Storage Accelerator, the industry’s first disruptive technology which allows users to better utilize Milestone Systems video management software, by eliminating the need for expensive 10K/15K RPM SAS drives normally required to run a live database”, says Rohit Khubchandani, Regional Sales Director - METAI, Video Storage Solutions (VSS) According to the company, this technology also enables customers to better utilize the real estate on the recording server, in order to be able to run more storage drives per server, thereby reducing the overall footprint of the project. This can deliver huge financial savings by reducing operational costs normally incurred, such as rack space, cooling and power.

Door and Hardware Federation (DHF) has announced that it will be launching a new safety seminar this year at the 2020 FIT Show at the NEC in May. The free seminar is specifically aimed at those with responsibility for automated gates and industrial doors and will take the form of a two-hour session.  In addition, the pro-active federation has produced a free ‘owners guide’ entitled: Guidance for owners and managers of Industrial Doors, Garage Doors, Powered Gates and Traffic Barriers, which is based on DHF TS 011 and DHF TS 012, that attendees can take away with them following the talk. The seminar will be open to both DHF members and non-members. Educate a wider audience Both the seminar and owners guide will highlight the dangers of not taking maintenance seriously" “DHF will be exhibiting as part of FIT’s education and training program, and through our new seminar, we are hoping to inform and educate a wider audience on how to keep their products safe and compliant,” explains DHF’s Commercial Manager, Patricia Sowsbery-Stevens. “Both the seminar and owners guide will highlight the dangers of not taking maintenance seriously. As we know, in the past, owners have been prosecuted because they have not maintained their product in a legal and appropriate manner. With the seminar free and open to all, we are once again placing education at the heart of our activity.” Software solutions This year’s FIT show takes place from 12-14 May and continues to be the UK’s only dedicated event for the window, door, hardware, flat glass, and components market. It attracts annual audiences of approximately 10,000, from fabricators and installers through to architects and specifiers, all of whom come to explore the latest equipment and software solutions and enjoy networking opportunities. “FIT is a natural platform to attract local authorities to come along to the seminar and see what their responsibilities are with regards to their product,” concludes Patricia. “We look forward to welcoming attendees to our seminar, and our stand.” 

Synology Inc. has announced the availability of the SA3600 storage system, the latest device in the SA family of high-performance and versatile, petabyte-capable network attached storage servers. Built to tackle both existing and future data storage requirements, SA3600 provides businesses with access to faster and larger on-premises storage in a cost-effective package. "In response to the rising demand for on-premises data storage, we built the SA series to help businesses reach petabyte-scale storage," said Michael Wang, Product Manager at Synology Inc. "SA3600 provides massive storage and high performance to meet the ever-growing compute requirements and to facilitate IT transformation for large-scale businesses." Versatile architecture to accelerate workload Powered by an Intel Xeon 12-core processor, the SA3600 is scalable up to 180 drives. SA3600 provides petabyte-scale storage capacity, suitable for massive surveillance deployments, video post-production, and other business environments. Support of both 2.5" and 3.5" SAS/SATA drives increases flexibility and prevents vendor lock-in, minimizing total cost of ownership (TCO). Performance: Over 5,500 MB/s sequential throughput and 176,000 4K random write IOPS1 Scalability: Up to 1,536 TB storage capacity with 7 expansion units2 10GbE built-in: 2 x 10GbE and 4 x 1GbE Ethernet ports PCIe 3.0 expansion: 2 x PCIe slots for additional network interface card support Virtualization-ready: Certified for VMware vSphere, Microsoft Hyper-V, Citrix XenServer, and OpenStack Cinder Easy to deploy by IT departments and greatly simplifies operations with comprehensive tools designed for businesses to safeguard their data. Integrated data protection and availability VM, SaaS, and endpoint protection Centralized backup solution to protect VMware and Windows Server virtual machines, Windows endpoints, Office 365, and G Suite accounts. Manage all the backup tasks from one single console and restore data instantly with flexible recovery methods. Prevent data loss with snapshots and replication Synology Snapshot Manager integrates with VMware and Windows for application-consistent data protection. Snapshot Replication enables Shared Folder and LUN protection for all other workloads. Maximize availability Add in another SA3600 to combine two servers into a single high-availability cluster. The active/passive structure ensures smooth service transition between clustered servers in the event of hardware failure.

Trackforce Valiant announced its acquisition of Silvertrac Software. Silvertrac - Capterra’s highest-rated security guard management software - joins forces with the recent acquisition of Valiant Solutions by Trackforce to expand its portfolio in the security guard market. With over 2,500 customers, 300,000 users and 30,000 customer sites in 45 countries, Trackforce Valiant is recognized as a workforce management solution in the physical security industry. Trackforce Valiant is an all-in-one solution to automate security workforce management. It has a wide range of tools, including visitor management and command center (GSOC) as well as scheduling, payroll and billing management. Trackforce Valiant’s product offerings set it apart as the most comprehensive operations management solution available to the industry, helping enterprise security operations run more efficiently. Physical security industry Some of Trackforce Valiant’s most notable clients are Allied Universal, G4S, SecurAmerica, and Inter-Con Security Systems. With over 600 customers in North America, Silvertrac Software will continue to focus on servicing small to medium-sized businesses in the physical security industry. SMB manned guarding operations are looking for a technology solution that will increase guard accountability and improve reporting procedures but usually cannot utilize the full range of an enterprise-level solution like Trackforce Valiant. For over 12 years, we have worked very hard to provide a solution to small to medium guard firms looking for a robust solution" Silvertrac offers a streamlined, simple guard management software that focuses on top-notch customer service and support that is vital to the growth of these operations. “Our acquisition of Silvertrac follows Trackforce Valiant’s strategy of providing guard firms of all sizes with a purpose-built solution to run their business,” states George Wright, Trackforce Valiant CEO. Security workforce management “We are very excited about the security guard industry and the opportunity to offer visibility and control to companies of all sizes. The two companies share a solid objective of combining people, process, and technology to help our customers address the complexities of the market.” Chris Anderson, founder of Silvertrac Software, adds, “We see great synergies between Silvertrac and Trackforce Valiant and are looking forward to joining the global provider in security workforce management. For over 12 years, we have worked very hard to provide a solution to small to medium guard firms looking for a robust solution. The new relationship with Trackforce Valiant offers us the opportunity to continue this mission.”

Artificial intelligence (AI) is improving everyday solutions, driving efficiency in ways we never imagined possible. From self-driving cars to intelligent analytics, the far-reaching impacts of Deep Learning-based technology empower human operators to achieve results more effectively while investing fewer resources and less time. By introducing AI, solutions are not merely powered by data, but they also generate valuable intelligence. Systems which were once leveraged for a narrow, dedicated purpose, can suddenly be engaged broadly across an organization, because the previously under-utilized data can be harnessed for enhancing productivity and performance. Video analytics software The video intelligence software processes and analyses video to detect all the people and objects that appear When it comes to physical security, for instance, video surveillance is a standard solution. Yet, by introducing AI-driven video analytics software, video data can be leveraged as intelligence in previously inaccessible ways. Here are some examples of how diverse organizations are using AI-based video intelligence solutions to enhance security and performance with searchable, actionable and quantifiable insights. Law enforcement relies on video surveillance infrastructure for extracting investigation evidence and monitoring people and spaces. Instead of manual video review and live surveillance – which is prone to human error and distraction – police can harness video content analysis to accelerate video investigations, enhance situational awareness, streamline real-time response, identify suspicious individuals and recognize patterns and anomalies in video. The video intelligence software processes and analyses video to detect all the people and objects that appear; identify, extract and classify them; and then index them as metadata that can be searched and referenced. Maintaining public safety For law enforcement, the ability to dynamically search video based on granular criteria is critical for filtering out irrelevant details and pinpointing objects of interest, such as suspicious persons or vehicles. Beyond accelerating video evidence review and extraction, police can leverage video analysis to configure sophisticated real-time alerts when people, vehicles or behaviors of interest are detected in video. Instead of actively monitoring video feeds, law enforcement can assess triggered alerts and decide how to respond. In this way, officers can also react faster to emergencies, threats and suspicious activity as it develops. Video analysis empowers cities to harness their video surveillance data as operational intelligence Empowering law enforcement to maintain public safety is important beyond the benefit of increasing security: A city with a reputation for effective, reliable law enforcement and enhanced safety is more likely to attract residents, visitors and new businesses, exponentially driving its economic development. Furthermore, in cities where law enforcement can work productively and quickly, time and human resources can be reallocated to fostering growth and building community. Video surveillance data Video analysis empowers cities to harness their video surveillance data as operational intelligence for optimizing city management and infrastructure. When video data is aggregated over time, it can be visualized into dashboards, heatmaps and reports, so operators can identify patterns and more seamlessly detect anomalous. A city could, for instance, analyze the most accident-prone local intersection and assess the traffic patterns to reveal details such as where cars are dwelling and pedestrians are walking; the directional flows of traffic; and the demographic segmentations of the objects detected: Are cars lingering in no-parking zones? Are pedestrians using designated crosswalks – is there a more logical location for the crosswalk or traffic light? Do vehicles tend to make illegal turns – should police proactively deter this behavior, or should the city plan new infrastructure that enables vehicles to safely perform these turns? Finally, does the rise in bike traffic warrant implementing dedicated biking lanes? With video intelligence, urban planners can answer these and other questions to facilitate local improvements and high quality of life. Video analysis empowers cities to harness their video surveillance data as operational intelligence Enhancing situational awareness Insight into traffic trends is also critical for transport companies, from public transit services to transportation hubs and airports. By leveraging the video insights about citywide traffic, public transit organizations can make data-driven decisions about scheduling and services. Analyzing video surveillance around bus stops, for instance, can help these companies understand the specific hours per day people tend to dwell around bus stops. Correlating this information with transactional data for each bus line, bus schedules can be optimized based on demand for individual bus lines, shortening waiting times for the most popular routes. Similarly, the traffic visualisations and activity heatmaps derived from the video of major transit hubs, such as international airports and central stations, can be beneficial for increasing security, enhancing situational awareness, identifying causes of congestion, improving throughput and efficiency and, ultimately, solving these inefficiencies to provide a streamlined customer experience for travellers. Large education campuses Campus law enforcement can leverage video data to increase situational awareness and public safety Much like a city, large education campuses have internal transportation services, residential facilities, businesses and law enforcement, and video content analysis can support the campus in intelligently managing each of those business units, while also providing video intelligence to these individual groups. Campus law enforcement can leverage video data to increase situational awareness and public safety, driving real-time responses with the ability to make informed assessments and accelerating post-event investigations with access to easily extractable video data. When campuses are expanding or developing additional infrastructure, they can plan new crosswalks, traffic lights, roads, buildings and entrances and exits based on comprehensive video intelligence. By understanding where pedestrians and vehicles dwell, walk, cross or even violate traffic laws, the campus can inform construction projects and traffic optimization. Countless business operations The campus can leverage video business intelligence to justify leasing pricing for different retailers across campusFinally, the campus can leverage video business intelligence to justify leasing pricing for different retailers across campus, demonstrating property values based on traffic trends that can be correlated with retailer point of sale data. Whether its empowering security, productivity or decision-making, the insights generated by AI-based technology can drive significant optimization – especially when data is fused and cross-referenced across smart sensors and systems for even deeper intelligence. In the case of AI-backed video analytics, diverse organizations can harness video surveillance impactfully and dynamically. Whereas once video technology investments could be justified for their security value – with the introduction of AI capabilities – procurement teams can evaluate these solutions for countless business operations, because they offer broadly valuable intelligence. And video surveillance and analytics is merely one example of AI-driven solutions’ potential to disrupt business as we know it.

There’s almost no installation that goes 100-percent smoothly in the field of video surveillance. Unexpected issues routinely arise that can increase time on the job, cost of the project and frustration. Manufacturers work on the product side to help ensure their products are easy to install and – when troublesome situations do arise – are flexible enough for installers to quickly find a remedy. Importance Of Ease Of InstallationEase of installation is a very important part of the project to the system integrator because the cost of labor is variable  Ease of installation is a very important part of the project to the system integrator because the cost of labor is variable and can be very expensive. In some cases, the cost of labor to install a camera can be more than the cost of the camera! If labor costs are high – or are more expensive than a system integrator planned – they can lose a great deal of money on a project. If a cautious system integrator includes too high of an estimate for labor in a project bid, his overall bid will to high and it could cost him the project. The easier the camera is to install, the lower the labor cost, subsequently achieving higher savings for end-users. Hence it is essential that camera manufacturers develop products that are easy to install or are flexible in the field for system integrators and installers who know that time is money. Enterprise projects can involve thousands of cameras installed Simplifying Installation Of Cameras Camera installation typically involves an electrician, the camera installer and the person who configures the VMS (Video Management Software). Of course, one person can play all three roles, and in many cases, does, but enterprise projects can involve dozens, hundreds or even thousands of cameras with teams of individuals involved in an installation. The electrician runs conduit with an electrical or PoE (Power over Ethernet) connection to the housing or the backplate of the camera; the installer then installs the camera at that location, hooking it up to power; and then a configurator adds cameras to the network and makes adjustments – renaming the camera, setting the frame rate, enabling WDR (Wide Dynamic Range), and the like. When it’s a project that involves different players for any of these functions, there is the potential for a bottleneck and delay in project completion. And if a system integrator is paying an electrician, installer and software configurator – and they are all three on site waiting for each other to finish – that’s a system integrator’s worst-case scenario. Enhancement Through Modular Cameras Video surveillance camera manufacturers like Hanwha Techwin are producing products that take different roles  Video surveillance camera manufacturers like Hanwha Techwin are producing products that take the different roles of electrician, installer and configurator into consideration, allowing them to complete their tasks independently. With a focus on modular design which includes a USB Dongle, a device manager, magnetic module and included accessories, the Wisenet X series Plus is one of the fastest cameras to install, service and upgrade – saving installers time and money. Wisenet X series Plus cameras have a detachable camera module that utilize magnets to lock into the housing for instant configuration. Electricians can run conduit with a single PoE connection to the back plate/housing while the configurator is working on configuring the camera module, allowing security professionals to later snap the camera into place in just minutes. The VMS configurator can then come and add the cameras to the network and program their functionality. Modular Cameras Offer Flexibility  In the past, an end user might determine after the camera is installed that there aren’t enough pixels on target, or they need certain different functions like video analytics for example, resulting in the time-consuming replacement of the entire camera. With modular-designed cameras, the camera module can be swapped with a new one without having to focus or replace the camera – even to change the resolution or field of view, also Wisenet X series Plus has optional PTRZ modules that can be remotely adjusted to the field of view and the position of the camera lens. Making camera adjustments in the field is also now easier and perhaps even safer. Installers have been known to climb a ladder and juggle a bulky laptop to access the network to be able to see video of how the camera is positioned. Or they’ve had to use analog video output to view the video feed on a separate monitor which provides the field of view, but not megapixel quality. Using a smartphone, the installer can wirelessly see full and not cropped quality video directly from the camera Wisenet X series Plus cameras have a USB port that allows installers to connect it to a small dongle that converts the camera to a Wi-Fi device. Using a smartphone, the installer can wirelessly see full and not cropped quality video directly from the camera. It’s a much easier way to evaluate video while at the camera. Eliminating the second person looking at live view on a computer guiding through a cellphone to the installer to accurately point the camera to the proper position. If system integrators can do some of the legwork prior to even getting on site, it can reduce cost and improve efficiency. Imagine having 300 cameras ready to send to a project site. To configure those cameras, a system integrator has to take each camera out of the box, plug each into a switch, configure it, take it off of the switch and put it back in the box. To improve this process, camera manufacturers have now developed packaging that provides access to the camera port without even having to remove it from the box. It’s an innovative solution that saves time. Modular cameras have optional PTRZ modules that can be remotely adjusted to the field of view Software Programs Help In Enhancing Installation Whether it’s a one-man show or a team of electricians, installers and configurators, software programs can greatly enhance the installation process. Device managers are important tools in adding multiple cameras to a project. Using that 300-camera project, for example, it’s easier when a manufacturer has a device manager that allows the mass programming and configuration of cameras. Adding 300 cameras one by one is time consuming and leaves room for error when making so many multiple entries. A device manager should be able to scan the network and locate its devices, allowing them to be grouped, configured and much more. Every video surveillance camera project is going to have its ups and downs. But camera manufacturers can do their part in the production process to address the many issues known to slow down progress. It’s impressive that many are taking the lead in producing innovations like modular camera design, flexibility in the field and accessible packaging that can truly reduce installation cost and improve efficiency.

A deep native integration of Bosch cameras with software from ISS proactively catalyzes the best in security and surveillance, while providing advanced intelligent video tools. ISS SecurOS provides intelligent enterprise video management solutions with emphasis on providing scalability and flexibility to meet the customer’s needs. Deeply integrating built-in video analytics from Bosch cameras improves operator efficiency and situational awareness to manage complex environments. ISS SecurOS maximizes camera performance for license plate recognition, face recognition, and container / train carriages recognition. The cameras meet the performance needs for advanced analytics, ensuring the success of projects and saving time, resources, and cost. The partnership has delivered multi-thousand-camera safe city deployments, industrial analytics solutions, and systems for large-scale transport providers. The usage of roads and parking lots can be managed more effectively by knowing the whereabouts of each vehicle License Plate Capture The usage of roads and parking lots can be managed more effectively by knowing the whereabouts of each and every vehicle. Operations managers are accountable for efficient logistical flows and effective use of roads and parking lots. Knowing the ins and outs of the transport infrastructure and what’s going on at all times provides the knowledge required to ensure operations are running safely, efficiently and in compliance with the rules and laws. An important part of this comes from monitoring which vehicles are entering an area and ensuring they are allowed to be there. Capturing license plates of every vehicle moving in an area provides knowledge of traffic flows and usage patterns. Such a solution should also allow a customer to easily configure and manage monitoring preferences and permit easy data exchanges with other operational management systems and services to manage an infrastructure and logistics as a whole. Reliable License Plate Data Robust mechanical design of cameras ensures reliable 24/7 operation for many years even in harsh environments As transportation infrastructures are often operating around the clock, reliable vehicle identification data is required 24/7. This means that the cameras capturing this data should work in all lighting and weather conditions, for both slow- and fast-moving vehicles. Cameras must be built to produce usable images 24/7 in all weather conditions. For quality license plate recognition in both day and night, the cameras make use of supplementary infrared light. A special License Plate Recognition (LPR) mode, developed in collaboration with LPR software, delivers readable license plates even with glaring headlights and with fast moving vehicles. Robust mechanical design of cameras ensures reliable 24/7 operation for many years even in harsh environments. License Plate Capture solution The SecurOSTM AUTO system of ISS, when used with Bosch cameras, provides easy to deploy solutions for all of these requirements. It recognizes license plates from many countries, manages and matches white, hot and blacklists and notifies the operator either in the GUI or through a messaging interface to other management systems. Additionally, the system can be used and managed as a standalone or embedded in other management systems on the premises.

There is a growing trend towards more outsourcing of the monitoring function among security companies. Technology developments are accelerating and increasing the need for monitoring companies to invest. The barriers to entry are higher than ever. These are some of the trends covered in a discussion at Securing New Ground 2019 titled ‘Monitoring: New Models and New Monetization Strategies’. A panel of monitoring company executives addressed topics centered on how the industry is changing and evolving. New entrants in the monitoring space New entrants in the monitoring space face barriers to entry, in particular the need for more investment"“New entrants in the monitoring space face barriers to entry, in particular the need for more investment in infrastructure and expertize,” said Spencer Moore, Vice President of Sales and Marketing, Rapid Response Monitoring. ”Because of the expense of new technologies, more full-service monitoring companies are outsourcing the monitoring function to existing wholesale monitoring companies.” “The cost of entry has gone up, and companies are trying to preserve capital,” agreed Jim McMullen, President/COO at COPS Monitoring. “Larger companies are realizing wholesale monitoring does a better job from a customer service viewpoint. We are more focused on monitoring and the quality of service. It takes a lot of money to keep up with the cyber world,” added McMullen. Wholesale monitoring companies Wholesale monitoring companies are finding that they need petabytes of storage space, among other expensive requirements. “The trend is toward technology evolving quicker, and that often requires investment and training in a monitoring center,” said Daniel Oppenheim, CEO of Affiliated Monitoring. “Because trying out new technology is so important, wholesale monitoring centers often find that they serve as a ‘laboratory’ to experiment with newer technologies. Limited trials often expand later to broader outsourcing of a company’s monitoring services”, said Oppenheim. Automated Secure Alarm Protocol “What people miss out on is that monitoring is quite complex, and there are specialized services and skillsets, and barriers to entry from a regulatory perspective,” said Moore. Adding value to the monitoring function is The Monitoring Association’s ASAP-to-PSAP service Adding value to the monitoring function is The Monitoring Association’s ASAP-to-PSAP service. The national service saves time, improves accuracy and increases efficiency in communications between monitoring centers and public safety answering points (PSAPs). The service uses the Automated Secure Alarm Protocol (ASAP). Public Safety Answering Points Up to 60 PSAPS have joined the program, although the low number is misleading, given that a single PSAP could represent the ‘City of Houston’. (There are an estimated 6,000 total PSAPs nationwide). It has taken six to eight years to develop the program from its genesis to where it is today, when more participation is finally creating a critical mass. Technology is fundamentally changing monitoring companies. “We used to be a services company powered by a little bit of technology, but we’re now moving toward a technology services company,” said Moore. Critical ‘filtering service’ Monitoring provides a critical ‘filtering service’ between public requests for emergency service and those tasked with providing the services. In effect, monitoring centers work with manufacturers to make them more resilient to false alarms. Monitoring companies also provide a human touch in a time of need, and emotional empathy. Today, emergency information is being transmitted to PSAPs electronically, which saves time and money. The current low-taxation environment means there are fewer resources for municipal governments, so cost savings make a difference. Monitoring, a specialized skillset Increasingly, monitoring is becoming a business that requires a more specialized skillset Increasingly, monitoring is becoming a business that requires a more specialized skillset. Regulation, and the need for increasing investment, is driving consolidation. “With a decreasing number of monitoring companies, there are fewer customers for software developers and other tools. Less outside innovation makes it more likely monitoring centers will have to ‘go it alone’ and develop software and other tools internally,” said Oppenheim. Importance of monitoring systems “In effect, consolidation will serve to limit technology choices, and to increase the need to in-source a lot of expertize”, agrees Moore. Tying monitoring systems into other software systems is another continuing challenge. “People want our system tied into their system,” said McMullen. “I have two people who focus full time to tie our systems into other systems. There will be more computers talking to computers.”

Many venues are using access control, video surveillance systems, sensors, and additional hardware solutions as part of a broader security strategy. By utilizing so many disparate systems, corporate security teams are left with information “silos” that create inefficiencies and hamper communication. This abundance of hardware has left teams with too much data or too many tools, to manage effectively. Armored Things offers a software solution. The company’s “spatial intelligence platform” currently collects more data than other security intelligence solutions, utilizing a broader range of sources and fusing data together rather than integrating it. The platform currently focuses on taking in data from WiFi, access control, and video surveillance systems and applying machine learning to deliver customers features such as real-time predictive analytics to prevent incidents like bottlenecks or overcrowding. Spatial Intelligence is an approach to physical security that enables users to collect, manage, and interpret data in a single platform. Combine machine learning with data The term can best be used to describe how digital transformation has affected physical security. Spatial Intelligence in its infancy looked like video surveillance data combined with machine learning to produce video analytics. The spatial intelligence solutions of today can combine machine learning with data of any source, type, and size to deliver value across a large organization, not just the security team, says the company. Armored Things’ Spatial Intelligence platform unifies data from information silos to support data-driven decisions around operations and security. By fusing data from multiple sources, we can produce more consistent and useful insights for our customers” A suite of analytics, reporting and visualization tools helps customers gain a real-time understanding of people and flow in their space. By removing the guesswork of everyday decisions, the product enables customers to make data-driven decisions at a moment’s notice, according to the company. Armored Things is more than a data management tool. “By fusing data from multiple sources (rather than only cameras or only WiFi), we can produce more consistent, accurate, and useful insights for our customers,” says Kevin Davis, Chief Security Officer at Armored Things. "Being able to collect the data is the first step, but turning it into actionable intelligence is where Armored Things excels.” IP cameras and other IoT-enabled devices The range of data sources includes IP cameras and other IoT-enabled devices and even outside data sources like bus schedules and weather reports. Armored Things has built a team of public safety and technical experts with the mission to keep people safe where they live, work, and play. By leveraging emerging technology to enhance physical security, the company built the software-centric Spatial Intelligence Platform for large organizations to enhance the safety and operations of their space. Schools and education facilities are among the customers that can benefit. The leadership at Armored Things cares deeply about school safety, so the recent epidemic of campus violence has definitely been a large topic of conversation, according to the company. “By delivering our products to a greater number of customers, Armored Things hopes to continue making schools a safe place to learn and gather,” says Davis. Recently, there was a significant bottleneck lasting nearly 30 minutes at the Syracuse-Clemson soccer game. Unifying data into one platform Digital transformation is disrupting the way our customers think about physical security,” Using Armored Things technology and providing real-time data to security and operations personnel could have identified the bottleneck as it began to form. This would have notified relevant personnel, who could have taken steps to mitigate the problem before it turned into a security risk. Keeping the security infrastructure simple is imperative to success. Integrating a software solution into the security strategy shouldn’t complicate existing operations, says the company. “Armored Things Spatial Intelligence Platform can bring your security and operations into focus by unifying all of your data into one platform for ease of use,” says Davis. For this reason, the team chose to integrate not only with customers’ existing security infrastructure but with non-traditional data sources (e.g. WiFi, event schedules, ticketing) as well. “By combining and analyzing a more diverse dataset, Armored Things can help our customers make better decisions with deeper data-driven insights,” says Davis. "Digital transformation is disrupting the way our customers think about physical security,” says Davis. “As a team, our aim is to help our customers adapt to the digital age, as they transition from hardware to software-centric security solutions. Fostering organizational change is difficult, and our team hopes to make the transition process easier for our customers.”

Gunshot detection today is part of more physical security systems than ever before, and many manufacturers are developing interfaces to the latest gunshot detection technologies. Genetec has integrated ShotSpotter gunshot detection technology into its unified IP security platform, Security Center. Thanks to this integration, police departments and security professionals will be able to receive more actionable information, gain rapid access and detailed location insights when a gunshot situation occurs. Cloud-Based analysis software ShotSpotter uses wide-area acoustic surveillance that automatically gets activated when gunfire occurs ShotSpotter uses wide-area acoustic surveillance that automatically gets activated when gunfire occurs, providing comprehensive outdoor coverage on campuses and in complex urban geographies. ShotSpotter sensors and cloud-based analysis software triangulate and pinpoint the precise location of each round fired within seconds, the number of shots fired and provide an immediate gunfire alert with an audio clip. Data capture form to appear here! Detailed incident data is immediately sent to SST’s Incident Review Center (IRC), a secure data processing and alert validation facility, where acoustics experts analyze the data and qualify the incident in real-time 24/7. Once validated, an alert is sent directly into Genetec’s Security Center, all in under a minute. Once the alarm is triggered within Security Center upon gunshot detection, operators can quickly access video and other related data surrounding the location of a gunshot alert, and immediately visualize it on Security Center maps, leveraging the dynamic visualization capabilities of the Security Center Plan Manager. Genetec has integrated ShotSpotter gunshot detection technology into its unified IP security platform Gunshot identification software Stanley Security has announced a partnership with Shooter Detection Systems LLC (SDS), gunshot detection solutions provider. As an authorized dealer, STANLEY Security is now certified to sell, install and service SDS products and services. SDS’s Guardian Indoor Active Shooter Detection System combines acoustic gunshot identification software with infrared gunfire flash detection for a fully automated gunshot detection and alerting solution. The Guardian System immediately detects gunshots and simultaneously alerts building occupants The Guardian System immediately detects gunshots and simultaneously alerts building occupants and first responders within one second and with zero false alerts. Johnson Controls has announced that its exacqVision video management system now integrates with Databuoy Corp.’s ShotPoint acoustic gunshot detection and localization system to speed response time and heighten the decision-making process for local responders during active shooter situations. Integrated security systems Johnson Controls has also released the Detect360 Active Shooter Response (ASR) system, combining reliable gunshot detection with notification technology to provide immediate warning when a gunshot is fired within a building. By providing early notification and precise location of the shooter, the ASR system gives occupants time to find safety and allows police and security personnel to mitigate the threat up to 60 percent faster. Detect360 ASR gives first responders information as it develops at the scene, including shot location, number of shots, location of the shooter in near real-time and the ability to remotely monitor the situation through integrated security systems. It also collects forensic information that can later be used by law enforcement. The system supports multiple integration options, including video feeds from existing CCTV and intrusion systems, mass notification systems, access control systems and panic button/manual initiation systems. Detect360 ASR gives first responders information as it develops at the scene Public safety access points Listed as one of the most important new technologies debuted at CES 2019 by the Wall Street Journal and NBC News, Safe Zone also showcased its Safe Zone Gunfire Detector (GFD) at ISC West 2019. Priced at $149 per unit, the Safe Zone Gunfire Detector combines infrared and sound detection technologies with immediate cloud-based data analysis that can analyze more than 3,000 data points of each loud noise that exceeds ambient levels by a certain threshold. The system determines the location of shots fired, the number of shots, and the type Utilizing the data from multiple detectors simultaneously, the system determines the location of shots fired, the number of shots, and the type and caliber of gun being used. Within 10 seconds of the trigger pull, an alert is sent to Public Safety Access Points in the appropriate dispatch center, giving local 911 dispatchers all critical information on their computers. Reseller recruitment program Shot Tracer has launched a reseller recruitment program with a highly attractive on-boarding proposition for qualified dealers. Qualifying resellers can receive a Gunshot Simulator Kit valued at $1,000 when they commit to becoming a Shot Tracer dealer. Shot Tracer’s Eagle Gunshot Detection System easily integrates with virtually any security, alarm, surveillance and access system via contact closure – or wirelessly via IP integration. In fact, Shot Tracer gunshot detection sensors are as easy to install as a smoke detector, so there’s virtually no learning curve for installing dealers. The new Shot Tracer Reseller Recruitment Program includes an exclusive offer for installing dealers to receive a free Gunshot Simulator Kit, valued at over $1000, which is essential for demonstrating Shot Tracer Eagle Gunshot Detection sensors. Terms and conditions apply for qualifying resellers.

Critical building management and security systems at one of the most advanced super-high-rise towers, the landmark Wasl Tower in Dubai, are to be integrated with Maxxess eFusion technology. The 302-meter multipurpose tower, which will be operated by the Mandarin Oriental Hospitality Group, incorporates offices, guest rooms, public areas and apartments, and is situated in a pivotal Dubai location. The Wasl Tower is designed with advanced sustainability features including natural shading and cooling, adaptive lighting, one of the world’s tallest natural ceramic facades, and a vertical boulevard. eFusion was selected for the project because of the flexibility it allows, enabling rapid integration, off-the-shelf, with a wide choice of security, safety and business-critical technologies. With a modular, building block approach, eFusion provides an umbrella management system and drives service efficiency by removing the need for operators to continually switch between systems. Visitor management system By keeping it simple and integrating with the widest choice of technologies, Maxxess removes the complexity A key use of the technology will be to integrate back-of-house operations at the Wasl guest apartments with front-of-house systems, for maximum ease of use and operational efficiency using the Maxxess unified platform. This eFusion solution comprises a 900-plus reader ASSA ABLOY VingCard access control system, a 1700 camera Hanwha surveillance system, and advanced key management with Deister ProxSafe, and it will use the BACnet protocol to integrate the building management system (BMS). The Tower will also benefit from Maxxess VisitorPoint visitor management system, a Zenitel intelligent communication system and disabled call-to-assist alarms. The VisitorPoint integration will improve the guest and resident experience, reduce administration and front-desk queuing, and ensure smooth running of functions from visitor and contractor management to collections and deliveries, and security. Streamline security, safety and facilities management “The challenge with projects of this scale is to find a simple, straightforward platform that communicates with everything and works with all the systems involved,” says Lee Copland, Managing Director EMEA, Maxxess. “By keeping it simple, and integrating with the widest choice of technologies, Maxxess removes the complexity.” The Wasl Tower project is the latest of a growing number of mixed-use developments, including hotels, retail, office and residential complexes to use eFusion to streamline security, safety and facilities management. Last year Maxxess won an Intersec Award for its major eFusion implementation at Bluewaters Island.

BI-City Tokyo is located in Nur-Sultan (Astana), the capital city of Kazakhstan. It is a high-end residential complex of BI Group – a construction holding company in the Kazakhstan real estate market. At present, three apartment buildings with public areas and more than 400 apartment units have been completed. Aiming to create modern high-end intelligent buildings and residential areas, the BI Group wanted to upgrade the existing analog video intercom system of BI-City Tokyo. Analog intercom system The original analog intercom system in this community is outdated and cannot meet the diverse security requirements of high-end residential areas. First, the original analog intercom does not support retaining images and leaving messages. Second, this system only supports access cards to open doors, which is inconvenient for residents in case they forgot their card. Third, the original system cannot add IP cameras to monitor public areas such as children's playground, fitness areas, etc. Fourth, the cold winter temperature in Nur-Sultan requires high-performance equipment capable of operating in extreme environments. Cold winter temperature requires high-performance equipment capable of operating in extreme environments Faced with the abovementioned challenges, BI Group was also looking for a trustworthy brand that can provide not only modern smart system but also technical support and reliable after-sales service. Meeting all the above requirements, Dahua smart residential solution was chosen to be the security solution provider of BI-City Tokyo. Access ANPR Camera The complete solution deployed more than 300 pieces of Dahua equipment, including Indoor Monitor, Apartment Outdoor Station, IP Camera, Access ANPR Camera, Video Recorder, etc. The solution supports two-way audio intercom, real-time video and messaging feature. In addition, a variety of door opening methods were also implemented: door opening via remote calling, door opening using access card, and remote door opening via APP. Additionally, all the equipment can be visualized and integrated in the Dahua DSS platform for centralized management, operation and maintenance. Moreover, the temperature in Nur-Sultan can reach up to negative 40 degrees in winter season. This requires high-performance outdoor devices featuring dust and water resistance, and explosion-roof capability. In response to this pressing challenge, Dahua apartment outdoor station VTO1210C-X-S1 and access ANPR camera ITC237-PW1B-IRZ that support wide working temperature were installed at the entrance of the apartment building for a more effective visitor and vehicle management. Built-in intelligent video analytics When a visitor arrives at the entrance of the apartment building and dials a resident’s room number through the Dahua apartment outdoor station, the camera installed at the entrance will synchronize the video with the visitor’s image captured in the resident’s indoor monitor. Once the visitor’s identity is confirmed, the resident just needs to press the button on the indoor monitor to open the door remotely. With Dahua app, users can even answer calls and open doors remotely when they are out for work or traveling. As for vehicles, Dahua access ANPR camera ITC237-PW1B-IRZ is designed for extreme temperature environments (temperature range of -40°C to +60°C). With built-in intelligent video analytics, the camera has the ability to detect and recognize moving vehicle's plate number within low speed. IR Mini-Bullet Network Camera The camera uses a set of optical features to balance light throughout the sceneFor both approaching and departing vehicles, the access ANPR camera takes a snapshot of the license plate and vehicle overview picture, as well as records corresponding surveillance videos. By setting a whitelist, the camera can automatically control the barrier or gate to open if a plate number recorded in the whitelist has been recognized. The public areas including children's playground, fitness areas, as well as the lobby are covered by 2MP IR Mini Dome Network Camera IPC-HDBW4231E-ASE, 2MP and 3MP IR Mini-Bullet Network Camera. The Starlight Ultra-low Light Technology of IPC-HDBW4231E-ASE offers light sensitivity, capturing color details under low light condition up to 0.002lux. The camera uses a set of optical features to balance light throughout the scene, resulting in clear images in dark environments. Smart residential solution Dahua smart residential solution provides an integrated management platform for the management personnel of BI-City Tokyo. It assists in the remote and visual management of the property and improves the services and facilities they offer. Security guard at the entrance is not needed anymore to manage entering and exiting vehicles, which saves labor costs, reduces the waiting time of vehicles and improves traffic efficiency. In addition, the all-round monitoring of the public areas within BI-City Tokyo greatly improves the safety level of the entire community. The video intercom system of the building provides a variety of convenient door opening methods, enhancing the resident’s living experience. "We adopted analog solution in the first phase. From the second phase, we replaced all of analog system with Dahua’s IP video intercom solution. We hope that Dahua will help us complete the solution planning of the three, four, five, and six phases”, said Arman, General Manager of BI Group.

When you’re securing premises in Iceland, you need a reliable system that can cope with both plummeting temperatures and low-light levels. Hikvision cameras were used in such a solution – chosen by Securitas Iceland to secure a harbor for customer Samskip in Reykjavik. Global logistics company Samskip is one of the larger transport companies in Europe with offices in 24 countries in Europe, North and South America, Asia and Australia. They operate an extensive network of container services to and from Iceland, along with refrigerated cargo logistics and international forwarding around the world. Special kind of surveillance system One of their locations is a harbor in Reykjavik, which includes warehouses. Operating in sub-zero temperatures and with low-light even in daytime for some of the year, Samskip needs a special kind of surveillance system. When temperatures are as low as -30˚C, electronics can become unresponsive, or stop working completely When temperatures are as low as -30˚C, electronics can become unresponsive, or stop working completely. These are also the temperatures where maintenance is more challenging – these are not ideal environments for technicians to be working outside. The biggest snow depth ever recorded in Iceland was 279cm in North Iceland in March 1995, for example. Although this was the worst winter ever recorded, it gives an idea of the potential extremes. There are also snow storms and the high wind chill factor to contend with. Providing clear images in failing light Low light in the winter months means that solutions in Iceland need to be better able to provide clear images in failing light. During winter, Iceland’s high latitude means shorter days - the longest day in the middle of December has only 5 hours of light, for example, with the sunrise at around 11am and sunset between 3 and 4pm. Despite these unique conditions, Samskip needed to have a good overview over all that is happening around the harbor complex, both inside and outside. Specifically, they needed to be able to trace products and goods in the warehouse. Iceland’s security provider, Securitas, rose to the challenge, providing a solution using more than 150 Hikvision products, including PanoVu and DarkFighter® cameras. All these cameras can operate to a temperature of -30˚C. Identifying potential issues The PanoVu cameras provide excellent wide angle surveillance to cover as much of the area as possible. DarkFighter technology is a popular choice in Iceland because it gives clear, useful images even in the lowest of light scenarios. The smart function on the cameras means that operators are able to identify potential issues by analyzing people's behavior. The solution included Seagate’s high-stability Skyhawk drives, especially developed for surveillance applications They can also trace a product between locations and see its condition at receipt and delivery, enhancing both security and business efficiency. To complement the Hikvision solutions, Securitas chose Seagate as their preferred storage vendor with their Skyhawk. The solution included Seagate’s high-stability Skyhawk drives, especially developed for surveillance applications. Providing reliable security Skyhawk surveillance drives are equipped with enhanced ImagePerfect™ firmware to deliver ultimate reliability and zero dropped frames, and SkyHawk Health Management, a software designed for prevention, intervention and recovery. Bergvin Þórðarson, Samskip’s Security Manager, says: “The cameras meet the requirements for analysis of people and merchandise. We are confident with both Hikvision and Securitas – in both their product and people. We know that they will fix any issues and react quickly if there’s a problem.” Securing large areas can be a challenge all on its own, but the addition of potentially crippling weather conditions means a security solution needs to be robust. Hikvision cameras were up to the challenge and provided reliable security for the entire operation.

The sensor solutions provider HENSOLDT will equip the Royal Thai Police with its Single Mast Solution (SMS) consisting of the Spexer 360 radar integrated with an electro-optics system and the CxEye Software. After passing acceptance trials without issue, the SMS was delivered. SPEXER 360 X-band radar “Our Single Mast Solution is an extremely reliable radar, particularly suited for situational awareness”, said Nathan Manzi, Head of Asia Pacific for HENSOLDT. “CxEye assists the users, in real time, to easily and quickly evaluate and coordinate a response to threats.” SPEXER 360 is a lightweight, low power, X-band radar, designed to be deployed on a variety of platforms. SPEXER 360 can be easily integrated with additional sensors through a highly flexible C2 system. Designed for both military and civil applications SPEXER 360 offers a highly capable and affordable surveillance capability. HENSOLDT’s CxEye, command, control and display software, provides powerful integration for sensors, such as radars and cameras, within a single, simple, easy to use display package.

Genetec Inc., globally renowned technology provider of unified security, public safety, operations, and business intelligence has announced that the city of New Orleans (NOLA) is relying on Security Center, the company’s unified IP security platform, to improve public safety and enhance city-wide collaboration. With about 400,000 residents, New Orleans (NOLA) is the most populous city in the State of Louisiana. Like other big cities, NOLA is focused on enhancing public safety for its citizens and the 1.2 million visitors who flock to the city’s French Quarter for Mardi Gras celebrations. Using Security Center, the NOHSEP agency has saved police officers about 2000 hrs of investigative work in just a year Genetec Security Center As part of a Citywide Public Safety Improvement Plan that included the deployment of a new citywide public safety system and the construction of a Real-Time Crime Center (RTCC), the New Orleans Homeland Security and Emergency Preparedness (NOHSEP) chose the Genetec Security Center unified platform to support all city agencies.  Using Security Center, the NOHSEP agency has saved police officers about 2000 hours of on-foot investigative work in just one year. “It might take a police officer over an hour to visit business locations, speak with owners, look through video, find what they are looking for, get a copy of video onto USB keys, drive back to the precinct, and then submit that into evidence." said George Barlow Brown, IT Manager at the New Orleans Real Time Crime Center. Video and ALPR cameras He adds, “So, we have essentially saved the department over 2000 hours of manual labor in physically collecting and storing video evidence. That’s more time for officers to respond to calls of service and be present in our many neighborhoods, which helps build community confidence. The ROI is there for us in terms of the efficiency,” The team can now easily retrieve evidence from over 325 city-owned video cameras and 100 automatic license plate recognition (ALPR) cameras (60 of which are Security Center AutoVu cameras)  from the Real-Time Crime Center. The new security platform is integrated with other public safety solutions such as a Briefcam analytics system and a computer-assisted dispatch (CAD) system. All this information gets routed through to a central command center, speeding up emergency response. Share video access with RTCC  “Our operators do the full investigative work right from within Security Center. It’s just one of the most intuitive solutions that I have ever seen. We can display up to six video tiles and hit ‘synchronize video’ to see various angles of the same scene playing at the same time. We can then select the segment of video we need and hit export. Each 10-minute segment from all the video tiles is then archived for viewing later on,” said Brown. NOLA is also leveraging Security Center to foster a true public-private partnership. The city launched a platinum version of the SafeCam project, which allows businesses to share access to external video cameras with the RTCC. Motion-detection alarms Using the Genetec Federation feature, the NOHSEP team can access video from participating companies’ systems Using the Genetec Federation feature, the NOHSEP team can access video from participating companies’ systems. Participating businesses can be identified by discrete signage at their front entrances. This tells on-the-ground officers that this business has shared their outdoor cameras with the RTCC, and there is no reason to disturb the establishment or their customers. The officer can simply call RTCC operators to get the evidence they need. Brown and his team also have motion-detection alarms set up on cameras facing some known illegal dumping sites. As soon as someone dumps refuge in these locations, the team can proactively notify the Sanitation Department so they can collect the debris. Mining video and data NOLA is making the most of its security investments to improve city life too. For one, the RTCC operates a backup emergency operations center for the city of New Orleans. The NOHSEP team has also shared video feeds with other city departments such as the Sewage and Water Board, so they can determine the rate at which an intersection floods. As plans continue to evolve, the RTCC team is taking full advantage of the new technology to keep NOLA safer. “As far as investigations and the ability to mine video and data, Security Center is hands-down the best product out there. With this platform, we’re extending greater efficiency to responding officers, and we’re also forging stronger partnerships with our community. Together, we’re all working smarter and faster to keep New Orleans safe,” concluded Brown.

Wintec (The Waikato Institute of Technology), established in 1924 is a major New Zealand Government-funded tertiary institution, which has three Hamilton campuses; a city site overlooking the central business district, Avalon campus on the northern outskirts of the city, and a horticultural campus at Hamilton Gardens. In addition, it has regional operations at Te Kuiti and Thames and also an office in Beijing. The Avalon campus, a ten-minute drive from the city, is home to specialist trades training facilities, a state-of the-art sport and exercise complex and custom designed facilities for the School of International Tourism, Hospitality and Events. The third Hamilton campus, the Horticultural Education Centre, is situated amidst the 58 hectares of Hamilton Gardens. On-Line distance education Wintec’s programs and qualifications are nationally and internationally recognized Wintec is one of the largest institutes of technology in New Zealand, and has more than 35,000 full-time and part-time students, more than 500 full and part time staff and eleven schools within its academic faculty. International enrolments exceed 1000 from 47 countries. A range of student services provide its domestic and international students with a high level of support so they enjoy a positive, safe and secure study experience. Wintec’s programs and qualifications are nationally and internationally recognized and its degrees have equal status to those from universities. The degree programs include Media Arts, Midwifery, Nursing, Occupational Therapy, Early Childhood Education, Business Studies, Engineering, Technology, Information Technology, and Sport and Exercise Science and a wide range of full and part time courses for those already in the workforce. Wintec is also recognized nationally in the delivery of on-line distance education for those unable to attend regular classes for reasons of geographical access or other constraints. Electronically controlled doors Wintec strives for a balance of unobtrusive yet robust control of site activity, essential for maintaining an open campus environment. Shane Goodall, Security Manager at Wintec, describes the approach to security as highly proactive and collaborative: “by focusing on preventing issues arising, we now have a minimal policing role and the crime resolution rate is high”. This environment is underpinned by Gallagher’s security system, a core access control, intruder alarms and integration platform. Wintec first installed the Gallagher system (formerly Cardax FT) in 1999 and has since migrated this legacy system to Gallagher’s latest security technology platform. Security for the entire organization, including satellite sites, is managed and monitored centrally from Wintec’s single Gallagher security system. Since initial installation, Wintec’s Gallagher access control system has grown from 7 to 240 electronically controlled doors in 2009, with another 40 planned - testimony to the scalability and flexibility of the system. Network friendly system communications The organization first installed 6 cameras in 2004 which has increased to 7 DVRs and 85 cameras Wintec has integrated its imaging system to the Gallagher system delivering a visual record which can be matched to the audit trail of events in Gallagher Command Centre software. The organization first installed 6 cameras in 2004 which has increased to 7 DVRs and 85 cameras (both analog and IP). Another compelling aspect of the system for Wintec is the scalability and TCP/IP network friendly system communications. As well as monitoring and controlling staff and student access, equipment including computers, TVs, printers, audio visual resources at Wintec are also monitored through the Gallagher system. The ‘Gallagher Hub’, a new computer laboratory offering comprehensive IT resources is open 24 hours. The Hub contains 125 workstations, and there are plans to extend that number. Active monitoring of equipment though the Gallagher system has significantly reduced theft. Students and staff have scheduled access to shared IT resources, classrooms and lecture theatres. Manage cardholder data ‘Cardholder Import’, an XML Interface, supports the importation of cardholder data including course enrolments from their student record system to Gallagher Command Centre. Shane comments, “Student card issuing is an automated process which is enrollment-driven – a student’s access privileges are assigned according to their enrolled courses.” “To implement this, we defined a rules-based allocation of access groups in the Gallagher system using the XML interface. The interface is ‘live’ so that changes in the student enrolments database are immediately reflected in the Gallagher system. The student’s updated access privileges come into effect without delay.” Staff that interact directly with students are now empowered to manage cardholder data enabling the security team to focus on security. Students and staff utilize Mifare SmartCard functionality extensively, embracing them as an integral multiapplication tool in their modern educational environment – SmartCards are used to issue resources from the library and as pre-stored value cards enabling prepaid printing and photocopying. In the near future they will also be used in Wintec’s Pay and Display car-park and potentially as passes onto city council buses. Electronic access control At Wintec, security is not viewed as a discrete functional activity relegated to security staff only Stewart Brougham, Director of Internationalisation at Wintec, says students have given very positive feedback about their ID cards. In particular, the ability to verify the identity of staff members from their ID access cards provides peace of mind for students. The end result is a people-friendly campus. Future enhancements of Wintec’s security may include the utilization of the CommCard solution from Gallagher to manage and monitor access to student accommodation. CommCard is a unique high level integration between the Gallagher Command Centre software and Salto off-line readers, delivering offline, non-monitored electronic access control for lower security doors. An overriding philosophy of collaboration has seen Wintec take a lateral approach to security, the value of which many organizations have yet to realize. At Wintec, security is not viewed as a discrete functional activity relegated to security staff only. The ongoing management of security is a joint effort between the security services team and the information services team. Increasing operational security The security services team manages the Gallagher system while IT looks after back end functions such as installation on the network and backup. Wintec has leveraged the convergence of security (access control) and other operational business functions recognizing the tremendous potential for reducing risk and increasing operational security, safety, performance and efficiency. Looking beyond simply controlling and monitoring who goes where and when on site, Wintec is harnessing the reporting capabilities of Gallagher Command Centre to meet regulatory requirements. The Gallagher system enables the institution to report on actual space utilization (not just space booking). Decisions are made for best use, and also to substantiate funding, based on these reports. “The key to space utilization reporting are the frequency of reporting and the integrity and reliability of information,” states Stewart Brougham. It’s a national issue for educational institutes in New Zealand. Extending external partnerships “For Wintec, reporting is about ensuring compliance with regulatory requirements and is also a staff time management issue – reducing the administration load on lecturers, who would otherwise have to track student attendance manually.” Brian Fleming, Director of Gallagher Channel Partner, Concord Technologies, sites this lateral application of a security system as key to maximizing the value of Gallagher to Wintec. Wintec has a strong relationship with Gallagher in the ongoing development of its technologies This collaborative philosophy extends to proactive external partnerships with their Gallagher Channel Partner, Concord Technologies, for the installation and maintenance of the Gallagher system, and with system designer and manufacturer, Gallagher. Having signed an agreement to continue in the capacity of a Gallagher field test site, Wintec has a strong relationship with Gallagher in the ongoing development of its technologies. Wintec’s success, in the last 5 years, as a test site reflects the competence of both its IT and security staff and the institute’s commitment to edge student services. Minimal training has been required. Software maintenance agreement There is open communication and information sharing between all internal and external parties involved, which means any issues that arise can be quickly addressed. Wintec has committed to a site maintenance plan with their security partner, Concord Technologies. The plan incorporates both software and hardware maintenance to ensure the system is maintained on the latest operating platforms within a known cost structure. A Software Maintenance Agreement also ensures enhanced ongoing system performance and reliability of the Gallagher system. Acknowledgements Gallagher would like to acknowledge the support of Wintec and security partner, Concord, with the development of this in-site study. Gallagher would also like to particularly acknowledge and thank Shane Goodall for the pivotal role he plays in championing the collaboration of these parties and for his outstanding support of the Northern Region Cardax User Group (NZ) in the capacity of Chairman of the group.

While unpacking our bags from a trade show, it is interesting to consider the dominant themes and trends we heard and saw at the show. So it is with the recently concluded Global Security Exchange (GSX) show in Chicago, presented by ASIS International. Amid all the product promotion, training sessions, networking and tired feet at the show, what really stood out? We asked this week’s Expert Panel Roundtable: What was the big news at the GSX 2019 trade show in Chicago?

The manufacturers behind today’s security technologies are a varied bunch. There are large manufacturers with deep pockets and plenty of resources. And there are smaller manufacturers who are nimble, can react faster to changing market conditions and to whom each customer represents a hard-fought win. There are also plenty of manufacturers in the middle ground. But what impact does the size of a company have on the quality of its products? We took the question to this week’s Expert Panel Roundtable: Is there a correlation between the size of a manufacturer and the quality of its products – for better or worse?