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The coronavirus pandemic has brought about an unprecedented crisis for businesses and individuals. It has also created a new normal, notwithstanding the disruption to our lives, ultimately changing life as we knew it. However, our resilience as humans will ensure that we survive and become better, stronger, and more determined than ever before. As I mentioned, both businesses and individuals have struggled significantly to balance the need for safety versus survival. But at AxxonSoft, we remain committed to keeping our people safe, while ensuring that our support and commitment to our clients are not compromised. Ensuring business continuity At AxxonSoft, our vision has always been to ensure business continuity through enhanced safety and video surveillance offerings. Adhering to the COVID-19 regulations, we are prescribing to social distancing to slow the spread of the virus. As such, we are utilising this time to ensure that our service offering is optimized to afford our clients the ability to repurpose and extend their remote working viabilities. As an essential service provider, we have ensured that we are providing the right tools to our clients to comply with regulations. Our video analytics and face recognition services have no reliance on on-site control rooms and, therefore, clients’ security solutions and personal safety are not compromised. Innovation reimagined During these precarious times, our focus remains on support and service. Our development team continues to work tirelessly to ensure that you can use our software during the lockdown and have accelerated innovation to this end. While we must maintain social distancing, we can and will still be of service to our community Therefore, we are proud to present version 4.11 of the Intellect PSIM, which offers our clients a neural network-based analytical tracker which recognises specific types of objects, such as humans and vehicles. We have also equipped this version with video wall management interface, automatic object tracking and a web reporting subsystem. Behavioral analytics generates data by detecting specific postures, like crouching, shooting or any potentially dangerous scenario. Our surveillance software operates on a three-pronged approach: calibration, detection and measurement, offering a comprehensive bird’s-eye view to clients. This upgrade also upholds mandated social distancing measures and keeps any face-to-face meetings to a minimal. The silver lining is that you can even use this technology when the pandemic is over. Now that’s what I call experiencing the next with AxxonSoft! Finding solutions to the challenges Our specialist technology and frontline technical support staff will ensure that your business is protected during and post-lockdown. We will continue to ensure that we provide solutions to the new challenges that the coronavirus brings, ensuring that our clients can emerge stronger and more responsive to any changes in the future. Our surveillance software operates on a three-pronged approach: calibration, detection and measurement While we must maintain social distancing, we can and will still be of service to our community. After all, change is not just about technology but about mastering mindsets. The COVID-19 disaster has demanded that businesses embrace tech disruptions as early as possible and apply technology in imaginative ways to define the new world of work. Until next time, stay safe!

The safeguarding of premises through the monitoring of entrance and exit points has traditionally been a very manual aspect of security. Human operators have been relied on to make decisions about who to admit and deny based on levels of authorization and the appropriate credentials. The access control business, like many industries before it, is undergoing its own digital transformation But the access control business, like many industries before it, is undergoing its own digital transformation; one where the protection of premises, assets and people is increasingly delivered by interconnected systems utilising IoT devices and cloud infrastructure to offer greater levels of security and protection. Modern access control solutions range from simple card readers to two factor authentication systems using video surveillance as a secondary means of identification, right through to complex networks of thermal cameras, audio speakers and sensors. These systems, connected through the cloud, can be customized and scaled to meet the precise requirements of today’s customer. And it’s the ease of cloud integration, combined with open technologies and platforms that is encouraging increasing collaboration and exciting developments while rendering legacy systems largely unfit for purpose. Remote management and advanced diagnostics Cloud technology and IoT connectivity means remote management and advanced diagnostics form an integral part of every security solution.Cloud technology and IoT connectivity means remote management and advanced diagnostics form an integral part of every security solution. For example, as the world faces an unprecedented challenge and the COVID-19 pandemic continues to cause disruption, the ability to monitor and manage access to sites remotely is a welcome advantage for security teams who might otherwise have to check premises in person and risk breaking social distancing regulations. The benefits of not physically having to be on site extend to the locations within which these technologies can be utilised. As an example, within a critical infrastructure energy project, access can be granted remotely for maintenance on hard to reach locations. Advanced diagnostics can also play a part in such a scenario. When access control is integrated with video surveillance and IP audio, real-time monitoring of access points can identify possible trespassers with automated audio messages used to deter illegal access and making any dangers clear. And with video surveillance in the mix, high quality footage can be provided to authorities with real-time evidence of a crime in progress. Comprehensive protection in retail The use of connected technologies for advanced protection extends to many forward-looking applications. Within the retail industry, autonomous, cashier-less stores are already growing in popularity. Customers are able to use mobile technology to self-scan their chosen products and make payments, all from using a dedicated app. From an access control and security perspective, connected doors can be controlled to protect staff and monitor shopper movement. Remote management includes tasks such as rolling out firmware updates or restarting door controllers, with push notifications sent immediately to security personnel in the event of a breach or a door left open. Remote monitoring access control in storage In the storage facility space, this too can now be entirely run through the cloud with remote monitoring of access control and surveillance providing a secure and streamlined service. There is much to gain from automating the customer journey, where storage lockers are selected online and, following payment, customers are granted access. Through an app the customer can share their access with others, check event logs, and activate notifications. With traditional padlocks the sharing of access is not as practical, and it’s not easy for managers to keep a record of storage locker access. Online doors and locks enable monitoring capabilities and heightened security for both operators and customers. The elimination of manual tasks, in both scenarios, represents cost savings. When doors are connected to the cloud, their geographical location is rendered largely irrelevant. Online doors and locks enable monitoring capabilities and heightened security for both operators and customers They become IoT devices which are fully integrated and remotely programmable from anywhere, at any time. This creates a powerful advantage for the managers of these environments, making it possible to report on the status of a whole chain of stores, or to monitor access to numerous storage facilities, using the intelligence that the technology provides from the data it collects. Open platforms powers continuous innovation All of these examples rely on open technology to make it possible, allowing developers and technology providers to avoid the pitfalls that come with the use of proprietary systems. The limitations of such systems have meant that the ideas, designs and concepts of the few have stifled the creativity and potential of the many, holding back innovation and letting the solutions become tired and their application predictable. Proprietary systems have meant that solution providers have been unable to meet their customers’ requirements until the latest upgrade becomes available or a new solution is rolled out. This use of open technology enables a system that allows for collaboration, the sharing of ideas and for the creation of partnerships to produce ground-breaking new applications of technology. Open systems demonstrate a confidence in a vendor’s own solutions and a willingness to share and encourage others to innovate and to facilitate joint learning. An example of the dynamic use of open technology is Axis’ physical access control hardware, which enables partners to develop their own cloud-based software for control and analysis of access points, all the while building and expanding on Axis’ technology platform. Modern access control solutions range from simple card readers to two factor authentication systems using video surveillance as a secondary means of identification Opportunities for growth Open hardware, systems and platforms create opportunities for smaller and younger companies to participate and compete, giving them a good starting point, and some leverage within the industry when building and improving upon existing, proven technologies. This is important for the evolution and continual relevance of the physical security industry in a digitally enabled world. Through increased collaboration across technology platforms, and utilising the full range of possibilities afforded by the cloud environment, the manufacturers, vendors and installers of today’s IP enabled access control systems can continue to create smart solutions to meet the ever-changing demands and requirements of their customers across industry.

Critical infrastructure facilities that must secure large areas with extended outer boundary and numerous entry points, present a particularly difficult challenge when it comes to perimeter protection. As such, true end-to-end perimeter protection calls for the utilization of a sophisticated, multi-layered solution that is capable of defending against anticipated threats. Integrated systems that incorporate thermal imaging, visible cameras, radar and strong command and control software are crucial for covering the various potential areas of attacks. Let’s look at these technologies and the five key functions they enable to achieve an end-to-end solution that provides intrusion detection, assessment and defense for the perimeter. 1. Threat Recognition The first step in effectively defending against a threat is recognizing that it’s there. By combining state-of-the-art intrusion detection technologies, facilities can arm themselves with a head start against possible intruders. An exceptionally important aspect of effective perimeter protection is the ability to conduct 24-hour surveillance, regardless of weather conditions, environmental settings, or time of day. Visible cameras do not perform as well in low light scenarios and inclement weather conditions. However, thermal imaging cameras can provide constant protection against potential intruders, regardless of visual limitations, light source or many environmental factors. In fact, facilities such as power stations located near bodies of water can use thermal cameras to create what is known as a “thermal virtual fence” in areas where they are unable to utilize the protection of a physical fence or wall. Deterring suspicious activity can be achieved through real-time two-way audio, a simple but powerful tool Critical infrastructure applications require not only continuous video surveillance and monitoring, but also a solution that yields highly reliable intrusion detection, with fewer false alarms. This need makes advanced video analytics a must for any adequate surveillance system. Features like dynamic event detection and simplified data presentation are game changing in supporting accurate intrusion analysis and facilitating a proactive response. Advanced analytics will provide multiple automated alarm notification options, including email, edge image storage, digital outputs or video management software (VMS) alarms. Incorporating high quality, unique and adaptive analytics can virtually eliminate false alarms, allowing security personnel to respond more efficiently and effectively, while also lowering overall cost for the end user. While surveillance technologies such as radar, thermal imaging and visible cameras, or video analytics work well on their own, utilizing all of these options together provides an advanced perimeter detection system. For example, ground surveillance radar can detect possible threats beyond the fence line as they approach and send a signal to pan-tilt-zoom (PTZ) cameras, triggering them to slew to a specific location. From there, embedded analytics and visible cameras can further identify objects, notify authorized staff, and collect additional evidence through facial recognition or high-quality photos. 2. Automatic Response Systems Once an intrusion attempt is discovered, it is important to act fast. Organizing a response system that can initiate actions based on GPS location data, such as the slewing of PTZ cameras, automated intruder tracking or activated lighting sensors, greatly increases staff’s situational awareness while easing their workload. For instance, thermal imagers deployed in conjunction with video analytics can be used to generate an initial alarm event, which can then trigger a sequence of other security equipment and notifications for personnel to eventually respond to. Having all of this in place essentially lays the entire situation out in a way that allows responders to accurately understand and evaluate a scene. Power stations located near bodies of water can use thermal cameras to create a “thermal virtual fence” in areas where they are unable to utilize the protection of a physical fence or wall 3. Deterring Suspicious Activity  After the designated auto-response mechanisms have activated and done their job, it is time for responders to acknowledge and assess the situation. From here, authorized personnel can take the next appropriate step toward defending against and delaying the threat. Deterring suspicious activity can be achieved through real-time two-way audio, a simple but powerful tool. Often, control room operators can diffuse a situation by speaking over an intercom, telling the trespasser that they are being watched and that the authorities have been notified. This tactic, known as ‘talk down’, also allows officers to view the intruder’s reaction to their commands and evaluate what they feel the best next step is. If individuals do not respond in a desired manner, it may be time to take more serious action and dispatch a patrolman to the area. 4. Delay, Defend, Dispatch And Handle The possible danger has been identified, recognized and evaluated. Now it is time to effectively defend against current attacks and slow down both cyber and physical perpetrators’ prospective efforts. Through the use of a well-designed, open platform VMS, security monitors can manage edge devices and other complementary intrusion detection and response technologies, including acoustic sensors, video analytics, access control and radio dispatch. A robust VMS also enables operators to control functions such as video replay, geographical information systems tracking, email alerts and hand-off to law enforcement. With the right combination of technologies, facilities can take monitoring and evidence collection to the next level The primary purpose of the delay facet of the overall perimeter protection strategy is to stall an attempted intrusion long enough for responders to act. Access control systems play a key role in realizing this objective. When a security officer sees a non-compliant, suspicious individual on the camera feed, the officer can lock all possible exits to trap them in one area all through the VMS. 5. Intelligence: Collect Evidence And Debrief More data and intelligence collected from an event equals more crucial evidence for crime resolution and valuable insight for protecting against future incidents. With the right combination of technologies, facilities can take monitoring and evidence collection to the next level. One innovative resource that has become available is a live streaming application that can be uploaded to smart phones and used for off-site surveillance. This app gives personnel the power to follow intruders with live video anywhere and allows operators to monitor alarm video in real-time. Geographic Information System (GIS) maps are computer systems utilized for capturing, storing, reviewing, and displaying location related data. Capable of displaying various types of data on one map, this system enables users to see, analyze, easily and efficiently. Multi-sensor cameras, possessing both visible and thermal capabilities, provide high-contrast imaging for superb analytic detection (in any light) and High Definition video for evidence such as facial ID or license plate capture. Integrating these two, usually separated, camera types into one helps to fill any gaps that either may normally have. Still, in order to capture and store all of this valuable information and more, a robust, VMS is required. Recorded video, still images and audio clips serve as valuable evidence in the event that a trial must take place to press charges. Control room operators can use data collection tools within their VMS to safely transfer video evidence from the field to the courtroom with just a few clicks of their mouse. More advanced video management systems can go a step further and package this data with other pertinent evidence to create a comprehensive report to help ensure conviction.

A used car lot owner had re-occurring issues with intruders cutting holes in the perimeter fence during night-time hours and vandalizing or burglarizing the area. The intruders would not enter the small office building, so the security system was never triggered. The customer did own a video surveillance system and it would record criminal activity but it did not prevent or deter crime. Integrating motion detectors Using the existing intrusion alarm panel (Interlogix NX8-v2 panel) and the existing video system, the system integrator introduced two OPTEX Visual Verification Bridges and four OPTEX Redwall SIP-3020 Outdoor PIR motion detectors. The motion detectors were installed over the two main perimeter light poles pointing into the lot with IP cameras located directly above each of the motion detectors. Access to camera visual With the two Visual Verification Bridges installed, the integrator can provide operators immediate access to eight live cameras during every alarm event. The Redwall SIP-3020 provided up to 30m of distance coverage and 20m width, complete with anti-masking and vandal tampers. With this simple but effective solution, the integrator was able to provide their customer with immediate visual verification of alarm sensors, only when the alarm panel is armed. Wireless key fobs were provided so the dealer can arm and disarm the system from outside the gate helping to eliminate false alarms during arming and disarming. Reduced false alarms Since the completion of this installation, there have been several nuisance alarms caused by cats that were immediately disregarded. Due to the visual verification solution there was no intrusion and the client has not had any vandalism or crime since. Per the customer’s request, the OPTEX Bridge has been installed on three additional car lots.

Feenics Inc., an award-winning provider of the Access Control as a Service (ACaaS) Keep by Feenics cloud-hosted platform, has added two new team members to its Ottawa headquarters. Yannis Souris has been appointed Marketing Manager and Chris Smith takes on the role of Regional Sales Manager for the Northeast, as the company continues to address its ongoing fast growth in the cloud-hosted access control market. Souris is a seasoned marketing professional with 20 years of experience in digital marketing programs, brand management and e-Commerce platforms. His marketing, advertising and creative work has garnered Souris considerable recognition—earning more than 200 local, national and international awards. Cloud-hosted platform Chris Smith is a results-oriented professional with nearly a decade of experience managing a national territory At Feenics, Souris will work closely with top management to continue to communicate the Feenics story of the efficiencies of a cloud-hosted platform—focusing on social media, media outreach and internal and external marketing programs. Prior to joining Feenics, Souris was Digital Marketing Director for Knowland Courses and Workshops in Ottawa. New Regional Sales Manager for the Northeast, Chris Smith is a results-oriented professional with nearly a decade of experience managing a national territory, focusing on the implementation of effective strategies to increase sales and grow the customer base. Most recently he was Regional Sales Manager for Interlogix, where he managed and developed the dealer channel, attaining leading sales results. His other achievements include: 2018 Top Rising Talent Award; Employee of the Quarter Q1 2018; and Top 10% in sales quota achievement. Assist in critical initiatives “As we continue to grow, adding important team members will assist in our critical initiatives and messaging,” said Paul DiPeso, Executive Vice President of Feenics. “With these two hires, we bring new and exciting marketing expertise and deep sales experience to the Feenics organization.” Keep by Feenics gives users the choice of on-site servers or offsite cloud deployment Feenics continues to fortify its position as an ACaaS market leader, recently certified as an International Organization for Standardization ISO 9001:2015 company. To address global growth, Feenics opened an office in the Middle East and since has added other management and sales team members to solidify its market expansion. Feenics is the maker of Keep, a cloud-hosted platform that provides extreme scalability, unprecedented flexibility and advanced security in ACaaS applications. Native visitor management It integrates native visitor management and a RESTful API that allows systems installers simple integration of a wide array of complementary systems and open hardware devices, generating new revenue streams while creating a path for customers to lower their total cost of system ownership. Keep by Feenics gives users the choice of on-site servers or offsite cloud deployment, hosted by the public cloud Amazon Web Services. Keep significantly minimizes costs through simple, maintenance-free and automatic upgrades, patches, disaster recovery and back up.

Interlogix, a division of UTC Climate, Controls & Security, announces a plan to dismantle its businesses in the United States and Canada by the end of the year. Here is a statement from the company: “After a thorough portfolio review of our security business, we have communicated our plans to wind down our Interlogix U.S. and Canada businesses. This decision will allow us to focus on the significant growth opportunities for our other fire and security businesses, including LenelS2.” Fire detection and life safety Dealers can continue to purchase, install, register, and service Interlogix products with complete confidence" Interlogix products will be manufactured and orders fulfilled through 2019 and will be available for purchase from distributors and dealers during ‘a well-coordinated transition period,’ according to the company. “We will continue to provide customer support related to product technical services, timely fulfillment and comprehensive product warranty into 2020 and beyond,” says the company statement “Dealers can continue to purchase, install, register, and service Interlogix products with complete confidence.” Interlogix represents a full product line including intrusion detection, video surveillance, fire detection and life safety, access control and security/fire data transmission products. Enhanced video streaming capabilities Interlogix was created in the merger in 2000 of ITI Technologies and SLC Technologies. It was purchased by General Electric in 2002 and later renamed GE Security. United Technologies Corp. (UTC) bought the security business of General Electric in 2010 and reverted back to using the Interlogix brand. Last year, Interlogix introduced TruVision Navigator version 8.0 of its unified security software Last year, Interlogix introduced TruVision Navigator version 8.0 of its popular unified security software, including enhanced video streaming capabilities, integration with the Interlogix UltraSync Modular Hub systems and tighter integration with IFS networking switches. Voice-Controlled digital devices Early this year, Interlogix reinvested in its UL-listed, professional-grade, security panel lineup and added two touchscreen controls. In addition, it began providing access to more device integrations – such as sensors, lights, locks, thermostats and garage door controls, video doorbell cameras and voice-controlled digital devices, among others. In the spring, the company re-launched its Interlogix Security Pro program, a national channel partner program offering Interlogix dealers an array of resources and incentives designed to help them successfully grow their businesses.