TEPCO Power Grid has adopted Genetec™ Security Center to enhance its physical security framework, aligning with its digital transformation goals. This move centralizes the management of over 30,000 cameras and supports future innovations across the network of 1,600 substations and service centers under TEPCO’s purview in the Tokyo area.
Responsible for efficiently transmitting and distributing electricity throughout the Tokyo metropolitan region, TEPCO Power Grid continues to modernize its infrastructure utilizing cutting-edge technologies. A growing camera network necessitated a robust platform to facilitate large-scale management and integrate advanced image analysis, while also broadening access to video technology.
Strong performance history
Following a thorough evaluation, Genetec Security Center was chosen for its scalability, flexible customization, and its strong performance history.
Tomoyuki Soma, Group Manager, System Development at TEPCO Power Grid, noted, “The response from users has been very positive, and we’re already seeing new ideas emerge for how the system can be used across the organization. Beyond supporting our current operations, we see an opportunity to leverage accumulated video data alongside AI technologies to support future operational and technology initiatives, and we look forward to continuing our collaboration with Genetec.”
Streamlining Operations for Efficiency
The software development kit provided by Genetec allows for significant customization
The choice of Genetec Security Center was instrumental in creating a consolidated view of the camera network, integrating cameras from various manufacturers, and allowing a coherent operational environment—preserving previous hardware investments. This open architecture platform empowers individual workplaces to handle tasks such as camera additions and map updates independently, thereby improving overall operational efficiency.
Security Center’s adaptability also facilitates the integration of new technologies as TEPCO's requirements grow. The software development kit provided by Genetec allows for significant customization, supporting the platform’s ongoing enhancement to meet future demands.
Embracing Digital Transformation
With Security Center, authorized personnel can seamlessly view video feeds from both computers and mobile devices, improving situational awareness and response coordination during incidents. The platform simplifies maintenance by quickly identifying camera issues across TEPCO's extensive network, which encompasses 1,600 locations.
TEPCO Power Grid is exploring further enhancements within the Security Center platform, assessing additional capabilities to support its broader digital transformation strategy. As operational needs evolve, the integration of video data with emerging technologies continues to remain a focal point for the company's future initiatives.
Genetec Inc., the global pioneer in enterprise physical security software, announces that TEPCO Power Grid has deployed Genetec™ Security Center as the foundation for a next-generation physical security platform that supports its broader digital transformation strategy and scales with its growing operational requirements. The platform will centralize management of more than 30,000 cameras and support future innovation across the TEPCO Power Grid network of 1,600 substations and service centers.
TEPCO Power Grid manages and operates the transmission and distribution network that delivers electricity from power plants to homes and businesses across the Tokyo metropolitan area. The company is using advanced technologies to improve operational efficiency, strengthen disaster response, and modernise critical infrastructure.
Modernising critical infrastructure
As its camera network expanded over the years, TEPCO Power Grid needed a platform capable of supporting large-scale camera management, integrating with image analysis technologies, and expanding access to video across a broader range of devices. After evaluating several options, the company selected Genetec Security Center for its functionality, scalability, proven track record, and customization capabilities through its software development kit.
“The response from users has been very positive, and we're already seeing new ideas emerge for how the system can be used across the organization. Beyond supporting our current operations, we see an opportunity to leverage accumulated video data alongside AI technologies to support future operational and technology initiatives, and we look forward to continuing our collaboration with Genetec,” said Tomoyuki Soma, Group Manager, System Development General Affairs Group, System Development Center, DX Promotion Department, TEPCO Power Grid.
Improving operational efficiency
TEPCO Power Grid selected Security Center for its scalability and open architecture. The platforms broad camera support allowed the company to bring together camera models from multiple manufacturers into a unified environment, helping preserve existing hardware investments while giving teams room to evolve. The Security Center software development kit also enables the company to customize the system and integrate additional technologies as requirements evolve.
Security Center gives TEPCO Power Grid a unified view of its camera network while allowing teams across the region to support sites in their respective areas. Activities such as adding cameras and updating maps, which were previously managed centrally, can now be performed by individual workplaces, helping improve operational efficiency.
Digital transformation strategy
Authorized personnel can also use the Security Center web app to view video from computers and mobile devices. During an incident or emergency, managers and field teams can remotely assess the situation and coordinate their response. The platform also helps teams identify camera malfunctions across the network, making it easier to locate and address issues TEPCO’s 1,600 geographically dispersed sites.
In addition to video management, the company sees potential opportunities to leverage accumulated video data and integrate emerging technologies as operational requirements evolve. The company is also evaluating additional capabilities available within the Security Center platform as part of its longer-term digital transformation strategy.
