Genetec, Inc.

Contact company
  • 2280 Alfred-Nobel Boulevard, Suite 400, Saint-Laurent, Quebec, H4S 2A4, Canada
  • http://www.genetec.com
  • (514) 332-4000

Genetec, Inc. Overview:

Genetec Inc. is an innovative technology company with a broad solutions portfolio that encompasses security, intelligence, and operations. The company's flagship product, Security Center, is an open-architecture platform that unifies IP-based video surveillance, access control, automatic license plate recognition (ALPR), communications, and analytics. Genetec also develops cloud-based solutions and services designed to improve security, and contribute new levels of operational intelligence for governments, enterprises, transport, and the communities in which we live. Founded in 1997, and headquartered in Montréal, Canada, Genetec serves its global customers via an extensive network of resellers, integrators, certified channel partners, and consultants in over 80 countries.

  • Company Certifications
  • Airport Consultants Council (ACC)Association of School Business Officials International (ASBO)CCTV User GroupMicrosoft Certified Partner
  • Products
  • IP access control
  • IP video surveillance
  • ANPR
  • Integrated security systems
  • Industries
  • Transportation
  • Retail
  • Education
  • Healthcare
  • Hospitality & Gaming
  • Government
  • Law enforcement
  • Parking enforcement
  • Utilities
  • Banking & Finance

Genetec, Inc. news

Hanwha Techwin, Genetec, And Cook Security Group Provide Video Surveillance Solution To Columbia Bank

Columbia Bank, a Northwest community bank headquartered in Tacoma, Washington, sought to upgrade their video surveillance solution to improve image quality and retention time. They also wanted to maximize field of view to deliver a more forceful and expansive – yet, less intrusive – solution. Working with Cook Security Group, Inc., Ross Armstrong, vice president of physical security at Columbia Bank, chose to overhaul video surveillance in their 150-plus branches across the Northwest, many of which included older analog cameras. They chose to install a mix of Hanwha Techwin models including Wisenet P series PNM-9000VQ multi-sensor / multi-directional outdoor vandal-proof dome cameras with 5 megapixel lens modules and Wisenet X series XND-8020F 5 megapixel indoor flush mount dome cameras. Surveillance cameras managed by Omnicast VMS The project, which started in June of 2018, has already deployed over 1,200 Hanwha Techwin cameras across 80 locationsColumbia Bank is in the process of the multi-phase upgrade that converts their existing branches to Hanwha Techwin video surveillance cameras managed by Genetec’s Security Center Omnicast Video Management System (VMS). The project, which started in June of 2018, has already deployed over 1,200 Hanwha Techwin cameras across 80 locations. They will complete another 60 sites in 2019, and 30 more in 2020. The video cameras serve as part of an overall physical security plan and are positioned to provide expansive coverage of bank interiors including teller lines, exteriors including parking lots and surrounding areas and ATM machines. Cameras bundled with analytics Armstrong said Columbia Bank tested out a of variety of models before deciding on Hanwha Techwin. “I didn't know which camera vendors would give us the biggest bang for the buck,” he said. “But I settled on Hanwha Techwin for a couple of reasons. One, is the price competitiveness and, two, the fact that the cameras come bundled with so many analytics that many companies want to charge extra for those licenses.” One of the analytics features the Columbia Bank security team uses with regularity is the loitering feature, specifically at their ATM machines One of the analytics features the Columbia Bank security team uses with regularity is the loitering feature, specifically at their ATM machines. “If an individual is loitering around one of our ATMs beyond the set time limit, then we have it programmed into Genetec’s Security Center to send an alert." "Omnicast snaps a photo of the loiterer and emails it to everyone designated on our security team. We then can take a quick look at that photo and quickly determine whether or not somebody is utilizing the ATM as a customer or if they're doing something they're not supposed to, such as trying to break into the ATM or installing a skimmer.” Health monitoring of the cameras Armstrong said, as he tested cameras from other vendors, he noticed a consistent drop rate which he was concerned would get worse. Even though 98 percent availability seems acceptable, any downtime creates a risk of missing critical events" “Security Center provides health monitoring of the cameras, and what I looked for was if the availability started dropping below 98 percent. Even though 98 percent availability seems acceptable, any downtime creates a risk of missing critical events. One camera model we were testing was experiencing regular outages, where we would lose 30 seconds off and on throughout the day. These short loses added up quickly and we were seeing availability times dropping somewhere around 93 to 94 percent. That wasn't acceptable. “When I reviewed the data on the Hanwha Techwin model, the average availability was consistently above 99 percent, which was so impressive. It might just be a two percent difference, but it's inevitable that the one time you need it is the one time that camera is not working as expected. Columbia Bank was unwilling to accept the risk of utilizing equipment that failed to meet our standards, and decided to partner with Hanwha Techwin, who provided a much more reliable end user experience.” Utilizing H.265 and WiseStream compression Impact on network infrastructure and bandwidth were also determining factors for Columbia Bank as they chose to upgrade their video surveillance system. Armstrong said he was disappointed to find many camera manufacturers were not quickly integrating usage of H.265 compression technology into their products. He said he is impressed that Hanwha Techwin utilizes H.265 in so many of its camera models, as well as the fact that Hanwha has incorporated its own WiseStream technology into its cameras, making them even more efficient. Hanwha Techwin Wisenet P and X series cameras use H.265/H.264/MJPEG with Hanwha’s exclusive WiseStream II compression technology Hanwha Techwin Wisenet P and X series cameras use H.265/H.264/MJPEG with Hanwha’s exclusive WiseStream II compression technology. WiseStream dynamically controls encoding, balancing quality and compression according to movement in the image. Combined with H.265 compression, the bandwidth efficiency can be improved by up to 75 percent compared to current H.264 technology. Installing non-Intrusive cameras Community banks are charged with keeping employees, customers, and assets safe, but also need to present a warm and inviting environment since they are often a hub of civic activity. In-your-face video surveillance cameras in a bank can be threatening to any would-be criminal, but they are also off-putting to customers that visit banks on a day-to-day basis. This allows us to get higher quality images – and a wider field of view – while not intruding into people’s personal space"When Armstrong and his team were evaluating camera solutions across its branches, they wanted to find a way to let customers know they were providing the latest in video security without the potentially intrusive analog cameras that often can be found just inches away from customers during transactions at the teller counter. Higher resolution 5 megapixel cameras “It’s a balance – you want customers to feel secure, but you don’t want them to feel like they are in a prison or a fishbowl,” said Armstrong. He said they removed the older analog cameras on the teller line and replaced them with the higher resolution 5 megapixel Hanwha Techwin models, which were placed off the teller line. “This allows us to get higher quality images – and a wider field of view – while not intruding into people’s personal space,” he said. SPD-150 49 Channel Decoder for connectivity One way to convey that Columbia Bank is all business when it comes to security was with an innovative decoder offered by Hanwha Techwin. Armstrong said they wanted to have video monitors showing surveillance camera feeds in certain higher-risk locations so that customers would know they are being recorded, and that would serve as a deterrent to any would be criminals. However, with the change in hardware, they were unable to connect monitors directly to a DVR. Armstrong said Hanwha’s SPD-150 49 Channel Decoder has allowed them to connect analog, HDMI, and VGA. Columbia Bank has provided video evidence to help law enforcement investigate a variety of incidents including drive-by shootings, traffic accidents, and arson “Being able to put one Hanwha decoder unit in a branch and run three monitors off of it – as well as the ability to hook monitors up to some cameras directly – has saved us tremendous amounts of money while adding a visual security feature.” Adding cameras outdoor to assist community Columbia Bank has long emphasized that they are a community bank that’s community minded. When Armstrong and his team decided to upgrade their video surveillance solution, they made the decision to add video surveillance cameras to the exterior of all bank locations not only to protect their customers as they come and go, but also to assist the community and law enforcement when incidents occur in areas surrounding their branches. We’re very pleased with the solution from Cook Security Group, Hanwha Techwin, and Genetec" “We look at it as the opportunity to give back to the community and provide assistance in a variety of ways,” said Armstrong. So far, Columbia Bank has provided video evidence to help law enforcement investigate a variety of incidents including drive-by shootings, traffic accidents, and arson. Satisfied with the system’s performance Columbia Bank has been well served by the Hanwha Techwin-Genetec security solution and Armstrong said they are very satisfied with the performance of the system. “Hanwha Techwin has been a phenomenal partner for us,” he said. “And that’s what I look for in a security provider – a long-term partnership. We’re very pleased with the solution from Cook Security Group, Hanwha Techwin, and Genetec and we look forward to completing all phases of the project.”

Hanwha Techwin Introduces New 4K Wisenet P AI Cameras Featuring Deep Learning Video Analytics

Life has just become much easier for control room operators and security personnel with the launch of 5 new Wisenet P ultra-high definition 4K AI cameras. In addition to capturing superb quality images, the new feature rich cameras from the Hanwha Techwin Premium range are equipped with deep learning video analytics which offer a high level of detection accuracy, while minimizing false alarms. The license-free deep learning video analytics simultaneously detects and classifies various object types, including people, vehicles, faces and license plates and is supported by Wisenet AI algorithms unique to Hanwha Techwin which are able to identify the attributes of objects or people, such as their age group, their gender or the color of the clothing a person is wearing. Control room efficiency The algorithms are even able to recognize if a person is wearing glasses or is holding a bag The attributes are saved as metadata alongside the images captured by the new Wisenet P AI cameras, enabling users to quickly search for specific objects or incidents. The algorithms are even able to recognize if a person is wearing glasses or is holding a bag. To further increase operator efficiency, as well as minimize network bandwidth and data storage requirements, the new Wisenet P AI cameras have a BestShot feature which, as its name suggests, is able to select the best images which have been captured of a person or object, and only send these together with the associated metadata, to a storage server. False alarm reduction Operators are able to take advantage of VMS from leading software developers such as Genetec and Milestone, as well as Wisenet WAVE and Wisenet SSM, to forensically search for specific objects or people, by filtering the recorded metadata. The analytics can be configured to ignore video noise, waving trees, moving clouds and animals, all of which might normally be the cause of false alarms when standard motion detection technology or sensors are being used to detect activity. This ability to minimize time wasting and costly false alarms means control room operators and security personnel are able to focus on responding to real incidents and emergencies. At some point in the future, when the number of people being tested positive for COVID-19 begins to reduce, thought will no doubt be given as to how businesses will be able to safely reopen.  Business intelligence solution The data can be displayed to provide managers with information on the number of people present Inevitably, social distancing rules will have to remain in place, and this is likely to mean only a specified number of people will be allowed to be in a controlled area at any one time. With this in mind, the Wisenet AI algorithms built into the new Wisenet P 4K AI cameras can be utilized to accurately count the number of people entering and leaving a premise. The data can be displayed to provide managers with information on the number of people present. The new Wisenet P AI cameras are likely to be of particular interest to the retail sector as they have been integrated with Wisenet Retail Insight (v2.0), which enables retailers to gain a greater understanding of customer behavior and buying patterns. The Wisenet Retail Insight business intelligence solution utilizes people counting, heat mapping and line management applications to display statistical analytics on a centralized dashboard, along with other practical information such as weather reports. analyze customer demographics With the help of Wisenet AI algorithms, Retail Insight is also able to display the age and gender of store visitors, allowing retailers to granularly analyze customer demographics. Other key features of the new Wisenet P AI cameras include: Digital auto-tracking: The cameras are able to transmit two streams of video, providing the option for operators to see a camera’s full field of view, while at the same time using a digital PTZ auto-tracking feature while viewing Full HD images to track the movements of a person or vehicle. Wide Dynamic Range (WDR) which performs at up to 120dB to produce clear images from scenes containing a challenging mix of bright and dark areas which normally results in overexposed or underexposed images. DC output: A 12V DC power supply with maximum 50mA provides sufficient power to support external devices, including LEDs, PIR sensors and glass break detectors, eliminating the need to install separate power supplies for each of them. Alarm in/out ports: Connected devices such as LEDs can be activated when a camera detects and classifies an object or person. 2 SD card slots allow video or data to be stored at the edge should there be disruption to the network. Video evidence, which might have been potentially lost, can be retrieved when the network connection has been restored. Motorized varifocal lens The new Wisenet P AI cameras are as follows: Wisenet PNB-A9001 - 4K AI box camera Wisenet PNO-A9081R - 4K AI bullet camera Wisenet PNV-A9081R - 4K AI vandal-resistant dome camera with built-in IR illumination Wisenet PND-A9081RF - 4K AI flush-mount dome camera with built-in IR illumination Wisenet PND-A9081RV - 4K AI dome camera with built-in IR illumination The dome cameras have a four-part magnetic modular design which makes them extremely easy to install With the exception of the Wisenet PNB-A9001, all models come supplied with a 4.5~10mm (2.2x) motorized varifocal lens which facilitates auto-tracking and allows operators to zoom into a camera’s field of view to see close up detail of any activity and functionality. The dome cameras have a four-part magnetic modular design which makes them extremely easy to install. The ability to prefigure IP network settings without the need to remove the camera modules from their packaging, also reduces the time an engineer has to spend on site and/or cause disruption. Video surveillance solutions “We are proud of all the new innovative products and solutions we have launched over recent months, but this new camera range is a particularly good example of how Hanwha Techwin is continuing its 30 year journey of innovation and adding real value to video surveillance solutions,” said Uri Guterman, Head of Product & Marketing for Hanwha Techwin Europe. “By harnessing the power of Deep Learning AI, we are providing security personnel with an extremely powerful and accurate tool to help them keep one step ahead of intruders and we are also able to provide businesses with information which could help them be more productive.”

Genetec Inc. Releases Occupancy Management Package To Aid Organizations Monitor Occupancy Levels And Compliance With Regulations

As many retailers, restaurants, and public venues get set to start reopening in the coming days and weeks, the need to enforce physical distancing measures is critical. To help these organizations monitor their occupancy levels and ensure compliance with regulations, Genetec Inc. (Genetec), a globally renowned technology provider of unified security, public safety, operations, and business intelligence solutions, has announced a new Occupancy Management Package. Occupancy Management Package The Occupancy Management Package includes analytics and reporting tools that enable organizations to tap into their security system to count the number of people in a store or similar business area, visualize data, and alert employees when occupancy limits are being reached. Audit reports can also be easily produced to demonstrate a business’ compliance with physical distancing regulations. Live occupancy data displayed With this new package, organizations can define policies that adhere to local guidelines for occupancy With this new package, organizations can define policies that adhere to local guidelines for occupancy, and mobilize their operations to limit the risk of transmission. Live occupancy data is displayed in clear, graphical ways. When occupancy limits are being reached, employees who are responsible for monitoring the situation can receive alerts on a mobile device, via email, or on their Security Center dashboard so they can take appropriate action. Social distancing for staff, patrons safety “As public-facing organizations get ready to re-open, they are looking for ways to align security measures in adherence with physical distancing regulations to keep their staff and patrons safe,” said Rob Borsch, Practice Leader – Retail and Banking at Genetec, Inc. Rob further added, “In order to enforce these strict occupancy rules, they will need to do more than just count the number of people entering their premises – they will need to know how many people are inside a store or restaurant at any given moment, continuously monitor this data, and be able take action when thresholds are reached.”