Access control software - Expert commentary

Why Visualization Platforms Are Vital For An Effective Security Operation Center (SOC)
Why Visualization Platforms Are Vital For An Effective Security Operation Center (SOC)

Display solutions play a key role in SOCs in providing the screens needed for individuals and teams to visualize and share the multiple data sources needed in an SOC today. Security Operation Center (SOC) Every SOC has multiple sources and inputs, both physical and virtual, all of which provide numerous data points to operators, in order to provide the highest levels of physical and cyber security, including surveillance camera feeds, access control and alarm systems for physical security, as well as dashboards and web apps for cyber security applications. Today’s advancements in technology and computing power not only have increasingly made security systems much more scalable, by adding hundreds, if not thousands, of more data points to an SOC, but the rate at which the data comes in has significantly increased as well. Accurate monitoring and surveillance This has made monitoring and surveillance much more accurate and effective, but also more challenging for operators, as they can’t realistically monitor the hundreds, even thousands of cameras, dashboards, calls, etc. in a reactive manner. Lacking situational awareness is often one of the primary factors in poor decision making In order for operators in SOC’s to be able to mitigate incidents in a less reactive way and take meaningful action, streamlined actionable data is needed. This is what will ensure operators in SOC truly have situational awareness. Situational awareness is a key foundation of effective decision making. In its simplest form, ‘It is knowing what is going on’. Lacking situational awareness is often one of the primary factors in poor decision making and in accidents attributed to human error. Achieving ‘true’ situational awareness Situational awareness isn’t just what has already happened, but what is likely to happen next and to achieve ‘true’ situational awareness, a combination of actionable data and the ability to deliver that information or data to the right people, at the right time. This is where visualization platforms (known as visual networking platforms) that provide both the situational real estate, as well as support for computer vision and AI, can help SOCs achieve true situational awareness Role of computer vision and AI technologies Proactive situational awareness is when the data coming into the SOC is analyzed in real time and then, brought forward to operators who are decision makers and key stakeholders in near real time for actionable visualization. Computer vision is a field of Artificial Intelligence that trains computers to interpret and understand digital images and videos. It is a way to automate tasks that the human visual system can also carry out, the automatic extraction, analysis and understanding of useful information from a single image or a sequence of images. There are numerous potential value adds that computer vision can provide to operation centers of different kinds. Here are some examples: Face Recognition: Face detection algorithms can be applied to filter and identify an individual. Biometric Systems: AI can be applied to biometric descriptions such as fingerprint, iris, and face matching. Surveillance: Computer vision supports IoT cameras used to monitor activities and movements of just about any kind that might be related to security and safety, whether that's on the job safety or physical security. Smart Cities: AI and computer vision can be used to improve mobility through quantitative, objective and automated management of resource use (car parks, roads, public squares, etc.) based on the analysis of CCTV data. Event Recognition: Improve the visualization and the decision-making process of human operators or existing video surveillance solutions, by integrating real-time video data analysis algorithms to understand the content of the filmed scene and to extract the relevant information from it. Monitoring: Responding to specific tasks in terms of continuous monitoring and surveillance in many different application frameworks: improved management of logistics in storage warehouses, counting of people during event gatherings, monitoring of subway stations, coastal areas, etc. Computer Vision applications When considering a Computer Vision application, it’s important to ensure that the rest of the infrastructure in the Operation Center, for example the solution that drives the displays and video walls, will connect and work well with the computer vision application. The best way to do this of course is to use a software-driven approach to displaying information and data, rather than a traditional AV hardware approach, which may present incompatibilities. Software-defined and open technology solutions Software-defined and open technology solutions provide a wider support for any type of application the SOC may need Software-defined and open technology solutions provide a wider support for any type of application the SOC may need, including computer vision. In the modern world, with everything going digital, all security services and applications have become networked, and as such, they belong to IT. AV applications and services have increasingly become an integral part of an organization’s IT infrastructure. Software-defined approach to AV IT teams responsible for data protection are more in favor of a software-defined approach to AV that allow virtualised, open technologies as opposed to traditional hardware-based solutions. Software’s flexibility allows for more efficient refreshment cycles, expansions and upgrades. The rise of AV-over-IP technologies have enabled IT teams in SOC’s to effectively integrate AV solutions into their existing stack, greatly reducing overhead costs, when it comes to technology investments, staff training, maintenance, and even physical infrastructure. AV-over-IP software platforms Moreover, with AV-over-IP, software-defined AV platforms, IT teams can more easily integrate AI and Computer Vision applications within the SOC, and have better control of the data coming in, while achieving true situational awareness. Situational awareness is all about actionable data delivered to the right people, at the right time, in order to address security incidents and challenges. Situational awareness is all about actionable data delivered to the right people Often, the people who need to know about security risks or breaches are not physically present in the operation centers, so having the data and information locked up within the four walls of the SOC does not provide true situational awareness. hyper-scalable visual platforms Instead there is a need to be able to deliver the video stream, the dashboard of the data and information to any screen anywhere, at any time — including desktops, tablets phones — for the right people to see, whether that is an executive in a different office or working from home, or security guards walking the halls or streets. New technologies are continuing to extend the reach and the benefits of security operation centers. However, interoperability plays a key role in bringing together AI, machine learning and computer vision technologies, in order to ensure data is turned into actionable data, which is delivered to the right people to provide ‘true’ situational awareness. Software-defined, AV-over-IP platforms are the perfect medium to facilitate this for any organizations with physical and cyber security needs.

How AI Is Revolutionizing Fraud Detection
How AI Is Revolutionizing Fraud Detection

The Annual Fraud Indicator estimates that fraud costs the United Kingdom approximately £190 billion every year. The private sector is hit the hardest and loses around £140 billion a year, while the public sector loses more than £40 billion, and individuals lose roughly £7 billion. The effects of fraud can be devastating on both individuals and organizations. Companies can suffer irreversible damage to reputation and be forced to close, and individuals can experience significant personal losses. Everyone should be aware of the risks and take steps to protect themselves against fraudulent activity. Fraud detection technology Fraud detection technology has advanced rapidly, over the years and made it easier for security professionals to detect and prevent fraud. Here are some of the key ways that Artificial Intelligence (AI) is revolutionising fraud detection - with insight from Tessema Tesfachew, the Head of Product at Avora. An anomaly can be described as a behavior that deviates from the expected An anomaly can be described as a behavior that deviates from the expected. According to Tessema Tesfachew, “Autonomous monitoring and anomaly detection specifically, have made detecting fraudulent activity faster and more accurate. Machines can monitor data 24/7 as it comes in, build patterns of behavior that take into account seasonality and shifting trends, and identify events that don’t fit the norm.” For example, banks can use AI software to gain an overview of a customer’s spending habits online. Having this level of insight allows an anomaly detection system to determine whether a transaction is normal or not. Suspicious transactions can be flagged for further investigation and verified by the customer. If the transaction is not fraudulent, then the information can be put into the anomaly detection system to learn more about the customer’s spending behavior online. Accurate root cause analysis Root cause analysis goes one step further than anomaly detection, by allowing security professionals to pinpoint what caused the anomaly. Tessema explains how an example of this would be if a system detects that the rate of fraudulent transactions has increased. Root cause analysis would pinpoint the specific ATM or point of sale, where this increase is occurring. Swift action can then be taken to prevent fraudulent activity at that location in the future. Fewer false positives As mentioned, false positives can occur if a fraud detection system identifies behavior that goes against the norm, for instance, if a customer makes a transaction in a new location. In many cases, customers are required to complete identity verification to prove that a transaction is not fraudulent. Digital customer identity verification can help brands build a strong and reputable image. That said, forcing users to complete identify certifications regularly can cause frustration and harm the customer experience. AI anomaly detection AI fraud detection systems can carry out accurate data analysis in milliseconds and identify complex patterns in data AI anomaly detection is far more accurate and results in fewer false positives. Increasing the accuracy of anomaly detection helps companies improve customer relationships and build a strong reputation. This will have a positive impact on brand image and sales revenue. AI fraud detection systems can carry out accurate data analysis in milliseconds and identify complex patterns in data. Machines are more efficient than even the most skilled fraud analysts and make fewer errors. This is why AI fraud detection software is the preferred option in larger organizations. Importance of fraud analysts However, fraud analysts still play an important role in fraud prevention. Using a combination of human intervention and AI is usually the most effective approach when it comes to fraud detection. According to pymnts.com, innovative organizations now use a variety of AI and supervised and unsupervised machine learning to identify and protect against fraud. AI systems can complete time-consuming and repetitive tasks, such as data collection and analysis. This means that fraud analysts can focus their time and attention on critical tasks that require human intervention, e.g. monitoring risk scores. AI can automate processes and enhance the quality of the fraud analysts’ work. Conclusion In to Tessema Tesfachew’s opinion, “Fraud detection has become vastly more efficient and effective with the introduction of Artificial Intelligence (AI). Previously, methods for detecting fraudulent activities were still data-rich, but relied more on human intervention and expert bias, and were thus, more time consuming and prone to error.” AI technology, particular anomaly detection, has streamlined fraud detection and created a more efficient, and accurate system for detecting and preventing fraud. Covid-19 has increased the number of online transactions, which creates more opportunities for fraudulent activity. However, it also allows businesses to gain more information on their customers and enhance the capabilities of AI security software. It is more important than ever for organizations to utilize AI technology in fraud detection strategies.

Tackling The Challenge Of The Growing Cybersecurity Gap
Tackling The Challenge Of The Growing Cybersecurity Gap

The SolarWinds cyberattack of 2020 was cited by security experts as “one of the potentially largest penetrations of Western governments” since the Cold War. This attack put cybersecurity front and center on people’s minds again. Hacking communication protocol The attack targeted the US government and reportedly compromised the treasury and commerce departments and Homeland Security. What’s interesting about the SolarWinds attack is that it was caused by the exploitation of a hacker who injected a backdoor communications protocol.  This means that months ahead of the attack, hackers broke into SolarWinds systems and added malicious code into the company’s software development system. Later on, updates being pushed out included the malicious code, creating a backdoor communication for the hackers to use. Once a body is hacked, access can be gained to many. An explosion of network devices What has made the threat of cyberattacks much more prominent these days has been IT's growth in the last 20 years, notably cheaper and cheaper IoT devices. This has led to an explosion of network devices. IT spending has never really matched the pace of hardware and software growth Compounding this issue is that IT spending has never really matched the pace of hardware and software growth. Inevitably, leading to vulnerabilities, limited IT resources, and an increase in IoT devices get more attention from would-be hackers. Bridging the cybersecurity gap In the author’s view, this is the main reason why the cybersecurity gap is growing. This is because it inevitably boils down to counter-strike versus counter-strike. IT teams plug holes, and hackers find new ones, that is never going to stop. The companies must continue fighting cyber threats by developing new ways of protecting through in-house testing, security best practice sources, and both market and customer leads. End-user awareness One of the key battlegrounds here is the education of end-users. This is an area where the battle is being won at present, in the author’s opinion. End-users awareness of cybersecurity is increasing. It is crucial to educate end-users on what IoT devices are available, how they are configured, how to enable it effectively, and critically, how to use it correctly and safely. Physical security network A valuable product that tackles cybersecurity is, of course, Razberi Monitor™, which is new to ComNet’s portfolio. Monitor™ is a software platform that provides a top-down view of the physical security network and ecosystem. Monitor™ is a software platform that provides a top-down view of the physical security network and ecosystem It monitors and manages all the system components for cybersecurity and system health, providing secure visibility into the availability, performance, and cyber posture of servers, storage, cameras, and networked security devices. Proactive maintenance By intelligently utilizing system properties and sensor data, Razberi’s award-winning cybersecurity software prevents problems while providing a centralized location for asset and alert management. Monitor™ enables proactive maintenance by offering problem resolutions before they become more significant problems. Identifying issues before they fail and become an outage is key to system availability and, moreover, is a considerable cost saving.

Latest Genetec, Inc. news

ISC West Unveils A Robust Lineup Of Event Details For The Upcoming ISC West 2021 Event
ISC West Unveils A Robust Lineup Of Event Details For The Upcoming ISC West 2021 Event

ISC West, in collaboration with premier sponsor Security Industry Association (SIA), has recently unveiled a robust lineup of event details for the upcoming ISC West 2021 event. Taking place July 19-21 at the Sands Expo & Convention Center in Las Vegas, ISC West proceeds into May with positive momentum and an optimistic outlook, as developments regarding vaccine distribution, Las Vegas re-openings, and trade event approvals have continued to move in an encouraging direction. Public safety professionals With attendee registration open, including the versatile opportunities available for security and public safety professionals to participate with this year, based on current insights and input, ISC West anticipates a strong step forward in returning to Las Vegas in the range of 50-60% of 2019 visitor levels. Not counting exhibit staff and speakers, this would estimate to around 10,000 core security & public safety professionals, while still providing a diverse and comprehensive range of solutions and exhibitors on the expo floor. After a long pause due to COVID, and in line with security professionals playing a key role as essential workers and leaders to get the economy back on track, reuniting the ISC community back together in-person at ISC West will be a stimulating event for moving the market forward. Major market transition Many new innovations have been emerging during this time of major market transition Prominent integrator, dealer, installer and practitioner organizations are signing on to attend, including security professionals from American Integrated Security Group, ASAP Security, BlackRock, City of Los Angeles, Department of Homeland Security, IBM, Lockheed Martin, MGM Resorts International, Molson Coors Beverage Company, National Football League (NFL), Nextgen Integrated Solutions, Siemens, Travellers Insurance, Utah Transit Authority and more, all of whom will be welcomed by an estimated 400+ exhibiting brands–roughly 35% of which are exhibiting for the first time at an ISC West event. Many new innovations have been emerging during this time of major market transition and disruption, which will be showcased on the expo floor and via the SIA New Product Showcase at ISC West. The 2021 Exhibitor List also not only features a wide-array of product solutions new to the market, but serves as a diverse access point to technologies from both premier manufacturers and hidden gems in the field—noting an influx of small-to-medium sized businesses participating for 2021. Major security events For example, a key sampling of exhibitors confirmed for this year’s event include: 3xLogic, ADT Commercial, Alarm.com, Allegion, Alula, Alvarado (a dormakaba Group company), Axis Communications, Axon, Alcatraz AI, Anno.Ai, Digital Monitoring Products, Genetec, Napco Security Technologies, Paxton Access, Skydio, and Seagate Technology. The entire ISC West team is excited to welcome back the industry in-person" “The entire ISC West team is excited to welcome back the industry in-person to Las Vegas this year. It’s been a very long 15 months, but as one of the first major security events to take place since 2019, we’re ready to safely get back to business,” states Mary Beth Shaughnessy, ISC Event Director. Implementing new guidelines “Our customers' health and safety is of utmost importance to us, and we’ll be taking proactive steps and implementing new guidelines and policies to help support a safe experience for our customers to network face-to-face with industry peers. We look forward to working with Mission 500, the SIA Women in Security Forum, SIA RISE, and other industry partners to converge the industry together. As this year’s event motto states ‘Safety. Security. Health. It re-starts here with ISC West.’–-we truly believe in this statement and cannot wait to accelerate market recovery together in Las Vegas!” Simultaneously, the SIA Education@ISC West Program recently revealed full conference details, highlighting 65+ sessions and over 115 confirmed speakers, in addition to this year’s Keynote Series Sessions featuring Dave Komendat, Vice President and Chief Security Officer, Enterprise Operations, Finance and Sustainability, Enterprise Services at The Boeing Company, and James Gagliano, Retired FBI Supervisory Special Agent, Law Enforcement Analyst, Adjunct Assistant Professor and Doctoral Candidate at St. John’s University. Keynote series sessions The schedule has also added a COVID-19 Response & Public Safety and Health track The dynamic SIA Education@ISC West Program and ISC West keynote series sessions are each designed to bring all new content on the most current business trends, technologies and latest industry developments. While popular sessions including the Active Shooter/Stop the Bleed Workshop and the dedicated Tec@ISC track (presented by PSA Security Network) will be returning for 2021, the schedule has also added a COVID-19 Response & Public Safety and Health track, featuring four sessions dedicated to the health and safety response in a post-pandemic, new normal world. Post-Pandemic health “SIA is excited to reconnect in-person with so many members and partners at this year’s ISC West,” said Don Erickson, SIA’s CEO. “Our learning and development team is working with an exceptional cadre of speakers this year to deliver a very relevant SIA Education@ISC program, addressing important topics like the cybersecurity of IoT solutions, business resilience and post-pandemic health and safety changes.” “We’re also pleased to deliver a strong complement of educational sessions for chief security officers and other practitioners and we look forward to announcing our SIA Women in Security Forum keynote speaker very soon.” Registration for the media is now open for ISC West 2021 and offers a variety of opportunities for one to cover this year’s event.

Genetec Announces An Update To Their Clearance Evidence Management System To Help Agencies Close Cases Faster
Genetec Announces An Update To Their Clearance Evidence Management System To Help Agencies Close Cases Faster

Genetec Inc., a technology provider of unified security, public safety, operations, and business intelligence solutions announces an update to its camera registry module for Genetec clearance™ (clearance) a digital evidence management system that facilitates collaboration between public safety agencies, corporate security departments, businesses, and the public. Video evidence is an invaluable tool to help investigators review events, assist the public, and solve crimes. However, the methods used to retrieve recordings from privately-owned cameras are cumbersome and time-consuming, as they rely on officers manually collecting video from the scene. Camera registry module The camera registry module for clearance offers an entirely digital and automated experience to facilitate the process and provides a new avenue for law enforcement to work closely with residents and businesses in their community. “Genetec clearance™ is now our overall case file with everything in it, including all of our evidence and case-related documentation,” said Captain Mike Bell, Identification Division Commander at the Galveston Sheriff’s Office in Texas. “Where we used to keep paper records, we now store everything digitally in clearance—including crime scene photographs, patrol photos from cell phones, interviews, and all our reports and records. And using clearance means that, when we have to work with case files for whatever reason, all of the data we need is right there at our fingertips.” Facilitating evidence collection Detectives can then review and preserve videos received from these requests directly The module allows cities and agencies to create a digital public safety program where businesses, public institutions and residents can enroll to assist with investigations. Once participants have registered their cameras, detectives can rapidly locate cameras nearby investigations and request recordings to facilitate evidence collection. Recordings are provided voluntarily by participants and are sent back to the authorities through a secure web portal. Video exports from any camera system can be shared, so business owners and residents can continue to use their existing equipment without incurring any additional costs to participate in the program. Detectives can then review and preserve videos received from these requests directly from clearance. Building closer partnerships “Investigators are under a lot of pressure to solve cases. Our goal is to provide cities and public safety agencies technology to reduce time spent on mundane tasks and provide methods to collaborate more effectively with businesses and the public.” “We’re pleased to offer solutions like Genetec clearance™ that can be used to build closer partnerships within communities and better leverage the full potential of evidence available to improve public safety,” said Erick Ceresato, Senior Product Group Manager at Genetec, Inc.

Iceland’s Reiknistofa Bankanna (RB) IT Service Provider Overhauls Its Security Infrastructure With Genetec Security Center
Iceland’s Reiknistofa Bankanna (RB) IT Service Provider Overhauls Its Security Infrastructure With Genetec Security Center

Genetec Inc., a globally renowned technology provider of unified security, public safety, operations, and business intelligence solutions, has announced that Reiknistofa bankanna (RB), an IT service provider for Icelandic financial institutions, has recently overhauled its security infrastructure with Genetec Security Center. Managing cameras With the help of its system integrator, Hafnes Ehf, Reiknistofa bankanna is now using Genetec to manage its cameras, access control and video analytics, through one unified interface. Reiknistofa bankanna (RB) is a provider of mission-critical IT systems for Icelandic financial institutions, responsible for the country’s central clearance and settlement system, and a number of multi-tenant core banking solutions. Enhanced data and staff security As the backbone of Icelandic Financial Services, Reiknistofa bankanna places a very high importance on security and not only data security, but also to protect employees and visiting clients. While its server rooms and offices are protected via disparate video and access control systems, the technology was old and maintenance was becoming both, a financial and an operational burden. RB operates its solutions, across multiple data centers, in a shared, multi-bank environment. This requires a modern and reliable system that brings video and access control into a single solution, making it easy for operators to understand what is happening, when, where, and what action to take next. Genetec Security Center Genetec Security Center was the optimal choice as it simplified daily security operations As an open unified platform, Genetec Security Center was the optimal choice as it simplified daily security operations, allowed for further integration with other tools, such as RB’s heating and cooling systems, and delivered business-wide value. “From day one, we wanted a unified system which could help our teams understand the situation quickly, alerting them if anything required their attention,” said Geir Saemundsson, Data Center Manager at Reiknistofa bankanna, adding “The Genetec solution does just this and is allowing us to built-in customized alerts so we gain business intelligence, providing us with better ROI.” Improved security management “Physical security teams are demanding simplicity and greater functionality,” said Anthonie van der Ploeg, Director of Sales for Benelux & Nordics at Genetec, Inc., adding “Unification can offer them both by bringing together all security system components seamlessly in a single software platform in a way that can vastly improve security management.” Anthonie van der Ploeg adds, “We are delighted that Iceland’s Reiknistofa bankanna has experienced the deep business insights Genetec Security Center is capable of delivering, and we look forward to supporting them as they evolve and grow their operations.” Deep integration and analytics Geir Saemundsson concludes, “The time savings delivered by Genetec have been immense. It’s been a worthwhile investment, especially as it can evolve with us, and allows us to move at our chosen speed. Considering its ease of use, deep integration and leading analytics, we look forward to continuing the partnership over the coming years.”

Related white papers

Delivering a Smart, Secure and Healthy Workplace with Cloud

Facing the Ever-evolving Hacker Head-on

Four Areas to Consider in Frictionless Access Control