Atos has announced an extension and expansion of its strategic partnership with CNA, one of the commercial property and casualty insurance companies in the United States.
This new multi-year agreement between the two companies focuses on infrastructure and cybersecurity services, with a potential total value of up to $500 million.
This agreement continues to build on their nearly decade-long collaboration, emphasizing operational excellence and innovation.
Partnership Agreement Details
This new contract reinforces the trust and service excellence established between CNA and Atos over the years. Atos will maintain its support of CNA's enterprise infrastructure, providing mainframe services, network and middleware operations, digital workplace support, service desk functions, identity and access management, major incident management, and cybersecurity services.
This renewal highlights CNA's confidence in Atos as a capable partner for managing their intricate IT systems.
Strategic Collaboration Outcomes
Michael Grunberg, Head of North America at Atos, stated, “CNA’s decision to extend this partnership reflects the strength of the trusted relationship we have built together over many years. Our teams have worked side by side to deliver measurable service improvements, modernize critical infrastructure, and help support CNA’s long-term business objectives.”
The agreement illustrates the importance of collaboration and shared accountability in achieving successful business outcomes.
Terms of the New Agreement
The two companies plan to continue leveraging AI-driven service innovation
The newly signed contract features an initial 67-month term and includes options for extensions and additional scope expansions, demonstrating CNA's long-term commitment to Atos. A significant factor in this partnership is Atos' ability to collaborate seamlessly within CNA's broader IT partner ecosystem, which enhances service performance and accelerates issue resolution.
Jane Possell, Executive Vice President & Chief Information Officer at CNA, remarked, “Atos has become much more than a service provider to CNA—they are a trusted partner. Their commitment to quality delivery, transparency, and partnership has played a critical role in supporting our technology transformation journey and positioning us for the future.”
The two companies plan to continue leveraging AI-driven service innovation and infrastructure advancements, aiming to further boost operational efficiency and business value.
Atos, a global pioneer in AI-powered digital transformation, announced the extension and expansion of its long-standing strategic partnership with CNA, one of the largest U.S. commercial property and casualty insurance companies, through a new multi-year infrastructure and cybersecurity services agreement with an expected total value of up to approximately $500 million over the duration of the core agreement, inclusive of potential future extensions and additional services.
Agreement details
The agreement marks a significant milestone in the relationship between CNA and Atos, reinforcing nearly a decade of collaboration built on trust, service excellence, and a shared commitment to operational resilience and innovation.
Under the new agreement, Atos will continue delivering critical infrastructure services across CNA’s enterprise environment, including mainframe services, network and middleware operations, digital workplace support, service desk, identity and access management, major incident management, and cybersecurity services.
This renewal reflects CNA’s continued confidence in Atos as a trusted strategic partner supporting mission-critical operations across one of the most complex IT environments in the insurance industry.
Driving successful business outcomes
“CNA’s decision to extend this partnership reflects the strength of the trusted relationship we have built together over many years,” said Michael Grunberg, head of North America, Atos.
“Our teams have worked side by side to deliver measurable service improvements, modernize critical infrastructure, and help support CNA’s long-term business objectives. This agreement underscores the value of strong collaboration, transparency, and shared accountability in driving successful business outcomes.”
New terms
The new contract includes an initial 67-month base term, alongside potential extension options, and future scope expansions, reflecting the long-term nature of the partnership further demonstrating CNA’s long-term commitment to Atos as a key strategic partner.
A key differentiator in the relationship has been Atos’ ability to work collaboratively across CNA’s broader IT partner network to drive outcomes in the best interest of the client, reducing friction, accelerating issue resolution, and improving overall service performance.
More than a service provider
“Atos has become much more than a service provider to CNA — they are a trusted partner,” said Jane Possell, executive vice president & chief information officer, CNA. “Their commitment to quality delivery, transparency, and partnership has played a critical role in supporting our technology transformation journey and positioning us for the future.”
Looking ahead, both organizations are continuing to explore how AI-driven service innovation and infrastructure modernization can further enhance operational efficiency, resilience, and long-term business value.
