Access control software - Expert commentary

Fix Up Look Sharp
Fix Up Look Sharp

Metal theft is nothing new, but the impact of the pandemic has left many in financial uncertainty, couple this with the rising price of metal, and one result is an increase in the level of acquisitive crime. It seems there is no limit to the types of materials stolen. Just recently, lead stolen from church roofs has caught the media’s attention again, but this type of theft reaches to more commonplace materials too, including steel, cast iron, and aluminum, and even items like street signs and fencing panels. As such, publically accessible infrastructure could be left vulnerable if measures aren’t taken to properly protect them. Perimeter fencing solution Begin this process by thoroughly checking and assessing the perimeter fencing of the site. Here, you’re looking for any signs of tampering or wear and tear, and checking if the fencing is still robust. If the fixings in fencing systems can be removed easily, the entire perimeter fencing solution risks being compromised with little effort. Both the fixings themselves, and the metal fence panels they secure can be targets for theft, and if stolen would significantly reduce the security on and around the site. The connectors, fittings, and fixings are arguably the most integral part of any security fencing installation The connectors, fittings, and fixings are arguably the most integral part of any security fencing installation. They’re responsible for holding the fencing and gates together and keeping them in place. Remember, fencing solutions will only be as robust as the components used to hold them together, if these have inherent flaws, the fencing and gates in question will be more vulnerable to attack. Equal level of protection This is because poor quality fixings can often be easily broken or removed by their design or placement, so it’s best to steer clear. Further, while fencing labelled as ‘quick and easy installation’ may sound cost effective, if it takes no time to install, it’s likely it will also be quick to take down, defeating the purpose of perimeter fencing. There’s a multitude of varying types of fixings available on the market, and it’s important to remember that not all fencing and gates provide an equal level of protection. Below we take a closer look at fixings that should be avoided where possible. Standard head screws Standard head screws and bolts. This can be extended to anything that looks like it can be easily removed with a screwdriver or drill. Security Torx or ‘Star’ screws. These were once an effective tamper-proof fixing, however, in more recent times the driver bits have become more readily available in most DIY toolkits, and as such these fixings are now far from secure. Installing screws on the outside of the fence line. Leaving the fixings accessible from the outside of the fence ultimately means you’re exposing them to anyone and everyone, authorized or not. This enables them to attempt to remove the fixings without the added deterrent of having to climb the fence and risking being caught. Low quality fixings. All fixings should be galvanized or stainless steel to ensure they don’t rust away. Tamper-Proof fixings Vertical bar fencing and metal railings have concealed bolts and screws So now we know what not to specify, let’s take this one step further and discuss some of the most effective design components found in fencing systems. Look for security fencing with ‘tamper-proof fixings’. We believe this is so essential, that all Jacksons metal fencing is produced using these in one form or another. Vertical bar fencing and metal railings have concealed bolts and screws, while the welded mesh panels have tamper-proof screws with unique heads that can’t be loosened or fastened with normal tools. Be wary when specifying fencing types such as steel palisade fencing; not only does this type of fencing hinder surveillance and provide an unattractive aesthetic, but the bolts and rivets are also very easily accessible meaning it isn’t very secure. Twin wire panels V mesh and twin wire panels can be attached to posts in different ways. Most commonly this will be via the use of clips. These vary in the level of security they provide, for example, generic mesh clips secured with generic Torx screws can be easily removed using a standard toolkit. However, there are other products on the market which make use of anti-vandal connectors and tamper-proof fixings. Once tightened, the hexagonal part of the nut breaks off, leaving a smooth dome These fixings can only be accessed from the secure side of the fence, significantly improving the level of security. Shear nuts are arguably one of the most secure fixings which should ideally be used on gate hinges. They are a type of breakaway nut which are almost impossible to remove once installed. Once tightened, the hexagonal part of the nut breaks off, leaving a smooth dome that is hard to grip with normal tools. Knit mesh fencing With tightly knit mesh fencing such as 358 mesh, panels can be fixed to the posts in different ways, but again not all ways are secure. Some manufacturers use smaller clips and screws/bolts, however, the clips are susceptible to damage – being so small, and it also leaves the edge of the panels exposed to tools that could prise the panel away from the posts. Close-knit mesh panels with clamp bars and tamper proof bolts are highly secure. Concealed panel to post connectors and tamper proof bolts help to further enhance the security of the fencing, these are commonly used in vertical bar and metal railings. Highly secure finish Here rails are sleeved onto the pales and welded for a seamless, highly secure finish. There are no bolts or rivets that could be removed to enable swing pales to be set aside and gain access. The role that fixings and connectors play is absolutely crucial to the level of security of the perimeter fencing. This article touches on the myriad of different options available on the market, but if in doubt, don’t hesitate to consult an expert on what type of components should be used when specifying fencing and gate solutions for your specific project.

Why Face Recognition As A Credential Is The Ideal Choice For Access Control?
Why Face Recognition As A Credential Is The Ideal Choice For Access Control?

In the field of access control, face recognition has come a long way. Once considered too slow to authenticate people's identities and credentials in high traffic conditions, face recognition technology has evolved to become one of the quickest, most effective access control identity authentication solutions across all industries. Advancements in artificial intelligence and advanced neural network (ANN) technology from industry leaders like Intel have improved the accuracy and efficiency of face recognition. However, another reason the technology is gaining traction is due to the swiftly rising demand for touchless access control solutions that can help mitigate the spread of disease in public spaces. Effective for high volumes Face recognition eliminates security risks and is also virtually impossible to counterfeit Modern face recognition technology meets all the criteria for becoming the go-to solution for frictionless access control. It provides an accurate, non-invasive means of authenticating people's identities in high-traffic areas, including multi-tenant office buildings, industrial sites, and factories where multiple shifts per day are common. Typical electronic access control systems rely on people providing physical credentials, such as proximity cards, key fobs, or Bluetooth-enabled mobile phones, all of which can be misplaced, lost, or stolen. Face recognition eliminates these security risks and is also virtually impossible to counterfeit. Affordable biometric option Although there are other biometric tools available, face recognition offers significant advantages. Some technologies use hand geometry or iris scans, for example, but these options are generally slower and more expensive. This makes face recognition a natural application for day-to-day access control activities, including chronicling time and attendance for large workforces at construction sites, warehouses, and agricultural and mining operations. In addition to verifying personal credentials, face recognition can also identify whether an individual is wearing a facial covering in compliance with government or corporate mandates regarding health safety protocols. Beyond securing physical locations, face recognition can also be used to manage access to computers, as well as specialized equipment and devices. Overcoming challenges with AI So how did face recognition become so reliable when the technology was once dogged by many challenges, including difficulties with camera angles, certain types of facial expressions, and diverse lighting conditions? Thanks to the emergence of so-called "convolutional" neural network-based algorithms, engineers have been able to overcome these roadblocks. SecurOS FaceX face recognition solution FaceX is powered by neural networks and machine learning which makes it capable of authenticating a wide range of faces One joint effort between New Jersey-based Intelligent Security Systems (ISS) and tech giant Intel has created the SecurOS FaceX face recognition solution. FaceX is powered by neural networks and machine learning which makes it capable of authenticating a wide range of faces and facial expressions, including those captured under changing light, at different resolution levels, and varying distances from the video camera. Secure video management system A common face recognition system deployment begins with IP video cameras that feed footage into a secure video management system connected to a video archive. When the software initially enrolls a person’s face, it creates a "digital descriptor" that is stored as a numeric code that will forever be associated with one identity. The system encrypts and stores these numeric codes in a SQL database. For the sake of convenience and cost savings, the video server CPU performs all neural network processes without requiring any special GPU cards. Unique digital identifiers The next step involves correlating faces captured in a video recording with their unique digital descriptors on file. The system can compare newly captured images against large databases of known individuals or faces captured from video streams. Face recognition technology can provide multi-factor authentication, searching watchlists for specific types of features, such as age, hair color, gender, ethnicity, facial hair, glasses, headwear, and other identifying characteristics including bald spots. Robust encryption SED-compatible drives rely on dedicated chips that encrypt data with AES-128 or AES-256 To support privacy concerns, the entire system features an encrypted and secure login process that prevents unauthorized access to both the database and the archive. An additional layer of encryption is available through the use of Self-Encrypting Drives (SEDs) that hold video recordings and metadata. SED-compatible drives rely on dedicated chips that encrypt data with AES-128 or AES-256 (short for Advanced Encryption Standard). Anti-spoofing safeguards How do face recognition systems handle people who try to trick the system by wearing a costume mask or holding up a picture to hide their faces? FaceX from ISS, for example, includes anti-spoofing capabilities that essentially check for the "liveliness" of a given face. The algorithm can easily flag the flat, two-dimensional nature of a face mask, printed photo, or image on a mobile phone and issue a "spoof" alarm. Increased speed of entry Incorporating facial recognition into existing access control systems is straightforward and cost-effective Incorporating facial recognition into existing access control systems is straightforward and cost-effective. Systems can operate with off-the-shelf security cameras and computers. Users can also leverage existing infrastructure to maintain building aesthetics. A face recognition system can complete the process of detection and recognition in an instant, opening a door or turnstile in less than 500ms. Such efficiency can eliminate hours associated with security personnel checking and managing credentials manually. A vital tool Modern face recognition solutions are infinitely scalable to accommodate global enterprises. As a result, face recognition as a credential is increasingly being implemented for a wide range of applications that transcend traditional access control and physical security to include health safety and workforce management. All these capabilities make face recognition a natural, frictionless solution for managing access control, both in terms of performance and cost.

Network Operator Fraud Remains The Biggest Threat To The Revenues Of Mobile Operators
Network Operator Fraud Remains The Biggest Threat To The Revenues Of Mobile Operators

As anti-fraud company Revector marks 20 years of operating, CEO and Founder Andy Gent believes that telecommunications fraud is still not high enough on the corporate agenda for network operators – this should be a significant concern to shareholders.  In 2001, Revector was launched to combat specific fraudulent activity against mobile network operators. The company’s management expected the business to have a shelf life of no more than five years – such as the belief that mobile operators would quickly get a grip on network fraud and reduce it to zero.  Twenty years later frauds continue to persist – costing shareholders, networks, and Governments billions in lost revenue annually.  Revenue through mobile service According to Andy Gent, fraudsters are, at heart, business people, exploiting an opportunity for money. Gent explains how this relates to network fraud thus, “Mobile service providers generate revenues in two ways - by having their subscribers that pay the company to access the networks they run and associated services such as voice calls, text messages, and data usage. The second – known as termination revenue – involves transporting calls from other networks.”  Revenues from termination are shared between all networks that help deliver the call Revenues from termination are shared between all networks that help deliver the call, as Gent outlines: “Imagine a call from the UK to Australia. This will pass through several service providers that will each take a small percentage of the call revenues for passing on the call.”  “Telecommunications companies establish relationships with others around predictable calling patterns. For example, BT may know that they need one million minutes of calls to South Africa per month. They, therefore, establish a relationship with a South African telecommunications company to provide this.”    Trading termination minutes The issue comes when the unexpected happens, for example, an earthquake in Cape Town. Now UK residents with relatives in Cape Town suddenly demand a lot more telephone time. BT needs more minutes than it has. It is unlikely that its partner in South Africa can provide these – they are facing the same issue due to the increased volume of calls in and out of the country – so it will look to the open market for the minutes it needs.  Gent continues, “Termination minutes are traded in the same way as other commodities. Exchanges combine minutes from multiple sources, bundle these together and sell them. The issue is where these minutes come from. The bundles may well include “white” routes – premium minutes provided by legitimate telecommunications companies. However, many will include so-called “grey” routes.”    A simple but effective fraud  Grey routes are not provided by the telecommunications companies but by third parties or through fraudulent means. Typically, the “grey” routes come at a lower cost than the “white” routes, but some telecommunications service providers may not know this or care about it. The natural pressure on cost means some telecommunications companies end up using “grey” route minutes. The threats to network providers’ revenues come from these “grey” routes.  A primary risk is SIM Box fraud.  SIM Box fraud  SIM Box fraud occurs where there is a differential price between the cost of routing a call in a country and the cost of terminating a call, as Gent outlines below: “Imagine a network is offering a promotion with free calls to others on the same network. At the same time, the value of terminating a call to that network’s customers is $0.05 per call.” One single SIM card being used in this way can generate $3000 per month and there are hundreds of cards in each SIM box “If someone can procure SIM cards with the promotion, these can be loaded into a SIM Box – a device that can house hundreds of SIM cards in racks and be connected to the internet - to terminate calls. The owner of the SIM box can then offer to terminate calls for $0.03 per call. The cost to the SIM box owner is close to zero – the local minutes they are using to terminate calls are bundled with the SIM deal.  The $0.03 per call is pure profit after the SIM cards and SIM boxes have been purchased.”  While this sounds like a complicated scam it can be lucrative. One single SIM card being used in this way can generate $3000 per month and there are hundreds of cards in each SIM box.   Loss of termination revenues Service providers can quickly find a large proportion of revenues lost to SIM boxes. Gent has seen “up to 90 percent of termination revenues being lost.” “The nature of SIM box fraud is transitory: fraudsters will pick the countries with the strongest opportunity to generate revenues quickly, sweep in and terminate calls for a month or two before the operator notices the revenue drop and takes action.”    Is it illegal?  If this practice sounds entrepreneurial rather than illegal, it is probably because it seems like a victimless crime. However, mobile network operators have paid millions if not billions for the ability to operate networks and generate termination revenues. A reduction in this revenue will mean less investment into next-generation networks or customer service.  For the consumer, illegal termination often means poor quality calls with a lack of services such as caller line identification (CLI). But perhaps the most concerning issue is where the proceeds of crime go, as Gent outlines. “Often these SIM box frauds are run by criminal gangs using the process to launder money or finance organized crime or people trafficking.”  “With widespread restrictions on the number of SIM cards that can be sold to one person, the only way to procure enough SIM cards is via criminal activity. Gangs bribe or coerce network operation staff into supplying SIM cards by the thousand, generating millions in illicit revenues.”  Other telecommunications fraud  Threat to operator termination revenues comes from OTT service providers that have an eye on termination revenues Another threat to operator termination revenues comes from Over-the-Top (OTT) service providers that have an eye on termination revenues as well as competing with telecommunications service providers for a share of the voice and messaging market.  While most telecommunications companies see Voice over IP (or OTT) as fair competition, in recent years several new OTT service providers have grown extremely quickly. WhatsApp, for example, was incorporated in 2009 and acquired by Facebook just five years later for almost $20 billion.  The business models of these companies vary. Some focus on the “freemium” approach where the initial service is free but add-ons become chargeable. OTT app fraud However, recently some OTT players are looking to terminate revenue to monetize their business models. These operators have been offering competitive termination rates by hijacking a traditional call made from one telephone number to another and terminating it within an OTT app, as Gent explains, “We are seeing OTT apps intercepting traditional telephone calls and delivering them within a user’s app.”  “The call starts as a dialed telephone call, but the user receives it within an OTT app.  If OTT players can achieve this, they can generate termination revenues at zero cost – other than to the traditional operator.”  Using an app to make calls “Of course, if the recipient of the call believes the caller has used an app to call them, they are more likely to use this method of communication in the future – and less likely to dial a number directly. For the OTT players, termination acts as a marketing tool as well as a revenue stream.”  According to Gent, one OTT service provider has gone as far as including a setting within their app that states “receive regular incoming calls within the app when possible”.  This is defaulted to “on” when the app is downloaded.  Only the most technologically savvy users would even know it was there.  Combatting the fraud against networks  Networks are less worried about losing revenue to fraud and more about grabbing as many subscribers as possible" Why do networks not do more to combat fraud?  The reality, according to Gent, is a combination of priorities and ignorance. He comments, “Most mobile network operators are large but still relatively young companies – typically built around customer acquisition.”  “Networks are less worried about losing revenue to fraud and more about grabbing as many subscribers as possible.  This has led to a mindset where whatever the questions the answer is always more marketing promotions.”  A small number of innovators around the world continue to fight these frauds directly, but the fraudsters simply move on to the next victim and, when the anti-fraud measures are relaxed, the fraudsters return.  An opportunity for the future  As mobile networks mature and become more commoditized, Gent believes the issues around combatting fraud will become a wider concern. “If you had told me in 2001 that fraud would still be an issue in 2021, I would have been shocked. Yet operators are still losing significant revenues to criminals. Addressing this needs to remain a priority for the industry, not just to ensure networks have the revenues to build and maintain robust networks but also to ensure that criminal behavior that this kind of illicit activity funds is reduced. This is not just an issue for network operators but also for wider society.” 

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Looking Back At 2020: Security Industry Rises To Meet The Pandemic Challenges
Looking Back At 2020: Security Industry Rises To Meet The Pandemic Challenges

The coronavirus pandemic had a monumental impact on all aspects of the business world, including the security industry. However, amid the gloom and doom, many security professionals also saw opportunity: New ways the industry’s products could be applied to address the challenges of coping with the virus. This article will review some of those opportunities, based on our reporting throughout the year and including links back to the original articles. During and after the pandemic, security systems are an important asset when it comes to helping to keep occupants and buildings safe as employees return to work. For example, video analytics can provide insight into how spaces have previously been used and can help to predict where and when occupants encounter each other or congregate. Role of thermal cameras These foot-traffic patterns can inform settings for a variety of devices - like ventilation and temperature controls - and even help owners create social distancing plans and monitor personal protective equipment (PPE) compliance. Thermal surveillance, a mainstay of traditional physical security and outdoor perimeter detection, began being deployed early in the pandemic to quickly scan employees, contractors and visitors as part of a first line of defense to detect COVID-19 symptoms. These systems provide flexibility and can offer integrations with multiple VMS platforms and access control devices These systems provide flexibility and can offer integrations with multiple VMS platforms and access control devices. Thermal cameras can be a tool for detecting fever, but any use of the technology for this purpose is full of qualifications and caveats. Importantly, how the camera system is configured makes all the difference in whether temperature readings are accurate, and the downside of inaccurate readings is obvious - and potentially deadly. Temperature detection systems FDA guidelines limit how the cameras are used, not to mention guidance from other regulatory/government bodies such as the CDC. One of our Expert Roundtable panelists compares the market to a “wild west scenario,” and almost all the panelists are clear about how customers should approach the market: Buyer beware. There are many companies jumping into selling temperature detection systems to the state, local governments, hospitals, airports and local businesses, but do they know how to drive one? Anyone can get behind a car and drive it into a wall by accident. The same can happen with a temperature detection system. Customers need to know what questions to ask to ensure they maximize the accuracy of body temperature detection systems. Rise of contactless Spread of the novel coronavirus has jolted awareness of hygiene as it relates to touching surfaces such as keypads. No longer in favor are contact-based modalities including use of personal identification numbers (PINs) and keypads, and the shift has been sudden and long-term. Both customers and manufacturers were taken by surprise by this aspect of the virus’s impact and are therefore scrambling for solutions. Immediate impact of the change includes suspension of time and attendance systems that are touch-based Immediate impact of the change includes suspension of time and attendance systems that are touch-based. Some two-factor authentication systems are being downgraded to RFID-only, abandoning the keypad and/or biometric components that contributed to higher security, but are now unacceptable because they involve touching. "Users do not want to touch anything anymore,” says Alex Zarrabi, President of Touchless Biometrics Systems (TBS). Facial recognition system Another contactless system that benefits from concerns about spread of COVID-19 is facial recognition. New advancement in software, specifically in the areas of algorithms, neural networks and deep learning and/or artificial intelligence (AI), have all dramatically improved both the performance and accuracy of facial recognition systems, further expanding its use for an increasing number of applications. A low-tech solution - the face mask - became a leading preventative measure during the pandemic. But, a high-tech solution is necessary to ensure that everyone is wearing them. Cameras powered by artificial intelligence can now identify whether or not people entering a facility are wearing facemasks and help enforce adherence to mask mandates. This technology is proving to be a cost-effective solution that reduces risks of confrontations over masks policies and gives managers the data they need to document regulatory compliance and reduce liability. Smart video analytics Other technology approaches, including artificial intelligence (AI), were also brought to bear during the pandemic. The German data analytics powerhouse G2K, for example, has developed a Corona Detection and Containment System (CDCS) that is ready for immediate use in record time. Detection takes place in combination with AI-supported data analysis to specifically identify virus hotspots and distribution routes, as well as to identify other potentially infected persons. One specific AI application fuels the reopening of the world and successfully keeps the spread of the virus abated One specific AI application fuels the reopening of the world and successfully keeps the spread of the virus abated. A “collaborative security” application includes a synthesis of smart video analytics, facial recognition, object identification/detection, and thermal cameras that can support the reopening of businesses globally when installed within those facilities frequented by customers. Enforcing social distancing Several applications have been successful to date and will increase in usability in the foreseeable future, creating “smart cities” working together towards a safer, more secure world. The site of one pilot program is the 250,000-square-foot HID Global facility in Austin. For the pilot program, 80 HID Location Services readers were installed in a wide area in the facility, including a variety of environments. Initially 30 badges and 30 fobs, all BLE-enabled, were issued to employees. If a badge identifies another nearby beacon (suggesting a social distancing failure), it emits a blinking LED light, which can be seen by the offending co-worker. To ensure social distancing, a Bluetooth Low Energy (BLE) beacon is emitted from an employee’s fob (or from a badge that has the same functionality). The beacon communicates peer-to-peer with a beacon emitted by another employee’s fob or badge to alert if the location of the two employees is less than six feet apart. For contact tracing, the beacons communicate via a nearby “reader” (a BluFi BLE-to-Wi-Fi gateway) to the Bluzone cloud-based software-as-a-service. COVID-19 White Papers In addition, we published several White Papers in 2020 that addressed various aspects of the coronavirus pandemic. They included: The top five security lessons learned that apply across all industries navigating COVID-19. Using video analytics to keep staff, visitors and customers safe by enforcing social distancing. How antimicrobial treatment on door handles and levers can reduce disease spread. How companies can put in extra precautions that will continue to grow and adapt with their environment over the long-term. Determining the practicalities and capabilities of today's thermal cameras to accurately detect body temperature.

COVID-19 Worries Boost Prospects Of Touchless Biometric Systems
COVID-19 Worries Boost Prospects Of Touchless Biometric Systems

Spread of the novel coronavirus has jolted awareness of hygiene as it relates to touching surfaces such as keypads. No longer in favor are contact-based modalities including use of personal identification numbers (PINs) and keypads, and the shift has been sudden and long-term. Both customers and manufacturers were taken by surprise by this aspect of the virus’s impact and are therefore scrambling for solutions. Immediate impact of the change includes suspension of time and attendance systems that are touch-based. Some two-factor authentication systems are being downgraded to RFID-only, abandoning the keypad and/or biometric components that contributed to higher security, but are now unacceptable because they involve touching. Touchless biometric systems in demand The trend has translated into a sharp decline in purchase of touch modality and a sharp increase in the demand for touchless systems, says Alex Zarrabi, President of Touchless Biometrics Systems (TBS). Biometrics solutions are being affected unequally, depending on whether they involve touch sensing, he says. Spread of the novel coronavirus has jolted awareness of hygiene as it relates to touching surfaces such as keypads “Users do not want to touch anything anymore,” says Zarrabi. “From our company’s experience, we see it as a huge catalyst for touchless suppliers. We have projects being accelerated for touchless demand and have closed a number of large contracts very fast. I’m sure it’s true for anyone who is supplying touchless solutions.” Biometric systems are also seeing the addition of thermal sensors to measure body temperature in addition to the other sensors driving the system. Fingerscans and hybrid face systems TBS offers 2D and 3D systems, including both fingerscans and hybrid face/iris systems to provide touchless identification at access control points. Contactless and hygienic, the 2D Eye system is a hybrid system that combines the convenience of facial technology with the higher security of iris recognition. The system recognises the face and then detects the iris from the face image and zeros in to scan the iris. The user experiences the system as any other face recognition system. The facial aspect quickens the process, and the iris scan heightens accuracy. TBS also offers the 2D Eye Thermo system that combines face, iris and temperature measurement using a thermal sensor module. TBS's 2D Eye Thermo system combines face, iris and temperature measurement using a thermal sensor module Another TBS system is a 3D Touchless Fingerscan system that provides accuracy and tolerance, anti-spoofing, and is resilient to water, oil, dust and dirt. The 2D+ Multispectral for fingerprints combines 2D sensing with “multispectral” subsurface identification, which is resilient to contaminants and can read fingerprints that are oily, wet, dry or damaged – or even through a latex glove. In addition, the 3D+ system by TBS provides frictionless, no-contact readings even for people going through the system in a queue. The system fills the market gap for consent-based true on-the-fly systems, says Zarrabi. The system captures properties of the hand and has applications in the COVID environment, he says. The higher accuracy and security ratings are suitable for critical infrastructure applications, and there is no contact; the system is fully hygienic. Integration with access control systems Integration of TBS biometrics with a variety of third-party access control systems is easy. A “middleware” subsystem is connected to the network. Readers are connected to the subsystem and also to the corporate access control system. An interface with the TBS subsystem coordinates with the access control system. For example, a thermal camera used as part of the biometric reader can override the green light of the access control system if a high temperature (suggesting COVID-19 infection, for example) is detected. The enrollment process is convenient and flexible and can occur at an enrollment station or at an administration desk. Remote enrollment can also be accomplished using images from a CCTV camera. All templates are encrypted. Remotely enrolled employees can have access to any location they need within minutes. The 3D+ system by TBS provides frictionless, no-contact readings even for people going through the system in a queue Although there are other touchless technologies available, they cannot effectively replace biometrics, says Zarrabi. For example, a centrally managed system that uses a Bluetooth signal from a smart phone could provide convenience, is “touchless,” and could suffice for some sites. However, the system only confirms the presence and “identity” of a smart phone – not the person who should be carrying it. “There has been a lot of curiosity about touchless, but this change is strong, and there is fear of a possible second wave of COVID-19 or a return in two or three years,” says Zarrabi. “We really are seeing customers seriously shifting to touchless.”

IFSEC 2017: Collaboration And Customer-centric Solutions Stand Out
IFSEC 2017: Collaboration And Customer-centric Solutions Stand Out

With global events putting security at the forefront of everyone’s minds, IFSEC International 2017 was a chance for the industry to come out in force. Over 600 exhibitors and numerous seminars kept visitors informed on the latest innovations in security products, solutions and best practice. Despite the challenging heatwave, exhibitors were raring to go for the three mercifully air-conditioned days of the exhibition. SourceSecurity.com took to the show floor to check out what exhibitors were talking about. [Pictured: Nedap Security Management welcomes new Managing Director Fokko van der Zee] Increasing ROI in vertical markets Sustainable partnerships overtake integrations Power in the hands of the customer Adding Value In Vertical Markets The big question for many exhibitors was how to stand out on a show floor (and in a market) dominated by larger commoditized brands. Manufacturers rose to the challenge by deliberately positioning themselves as solutions providers within specific vertical markets, rather than trying to compete on low cost products. For Vivotek, the Taiwanese IP surveillance specialists, the emphasis was on adding value in particular markets such as transport and retail. Alongside a lineup of 180° and 360° solutions, the manufacturer debuted its 12-megapixel fisheye camera, FE9391-EV, whose 360° lens technology makes it ideal for crowd detection and loitering-time analysis in the retail sector, in addition to traditional security applications. Vivotek’s vertical market focus was further reinforced by demonstrations of its integrations with SeeTec and Wavestore. This collaboration forms part of the company’s Solution Integration Alliance program, which aims to create better end-user solutions through integration of Vivotek products with partner technologies. Collaborating On Technology And Customer Support This was a theme which resonated across the show floor. The Promise Technology stand firmly emphasized collaboration, with presentations from the storage provider’s IP camera partners including IronYun and Axis Communications. Particular importance was given to education and training for partners and end users to get the most out of integrated solutions. The emphasis for Promise Technology was on education and training for partners and end users Similarly, for Nedap Security Management, the increasing demand for connected systems means that open platform solutions are essential to excel within the security industry. As well as welcoming new Managing Director Fokko van der Zee, Nedap used its presence at the show to inform visitors about new and ongoing partnerships with key players in the industry. These partnerships include ASSA ABLOY, Touchless Biometric Systems and Milestone Systems. According to Jeroen Harmsen, Nedap’s Director of Product Management, the ability to provide collaborative solutions is becoming a key differentiator in the security sector and beyond. While many companies pursue product integrations, what makes sustainable partnerships stand out is ongoing cooperation on issues such as customer support. This, according to Harmsen, is why the deep integration of Milestone’s XProtect VMS and Nedap’s AEOS access control system has been so successful. Making Customers’ Lives Easier This insistence on customer service as a differentiating factor also extended to video surveillance manufacturers. However, not all exhibitors were aiming to achieve this through increased integration. Cisco Meraki, whose cloud-managed video system is relatively new to the security market, deliberately steers clear of the market trend for integration in favour of the ‘Apple’ approach, aiming to provide a comprehensive solution on one easy-to-use platform. The architecture is intended to make customers’ lives easier by removing the NVR from the equation - video is stored on the edge and managed via the cloud, eliminating the ongoing costs and maintenance associated with traditional hardware solutions. Eagle Eye Networks president Ken Francis was also hoping to highlight the benefits of customer-friendly cloud surveillance at the show. The acquisition of Panasonic's Cameramanager has allowed Eagle Eye Networks to cater to smaller businesses with cameras connected directly to the internet. The company’s cloud storage solution also includes Remote Power Cycling via an integrated PoE switch, allowing users to remotely repower cameras themselves with no training or expertise. Crucial to Eagle Eye Networks' customer-friendly outlook is the possession of its own local data centers worldwide, reducing cloud storage costs and allowing customers to choose where their video is stored. Making your security products stand out on a crowded show floor is no easy task, but IFSEC 2017 saw plenty of innovation from video surveillance, access control and intrusion providers alike. As competition increases, added value solutions, collaboration and ease-of-use are sure to help manufacturers make a splash at future shows!  

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