The contactless technologies will enhance passenger safety and security during the pandemic.

Vision-Box, a pioneer in biometrics seamless travel, automated border management and electronic identity management solutions dedicated to improving the quality and security in government services, travel and border control, has announced the implementation of an integrated Biometric experience for Emirates Airline at Terminal 3 of the Dubai International Airport.

Vision-Box’s contactless technology

Vision-Box’s Orchestra™ Digital Identity Management Platform - a state-of-the-art touchless and contactless passenger processing at the airport to provide passenger safety and security in response to the COVID-19 pandemic. Vision-Box’s contactless technology will offer a sophisticated traveler experience, comprising an identification, clearance, and safety monitoring environment. The new infrastructure offers a suite of digital tools that reduces or eliminates passenger contact with touchscreen surfaces, and physical interaction with airport and airline staff, thus providing a safe travel experience.

Some of the key automated features of the Orchestra Platform provided for Emirates passengers include:

  • Touchless identification using facial biometrics
  • Contactless security checks for clearance
  • Digital travel document authentication – eliminating the need for carrying paper documents
  • Touchless lounge access
  • Touchless boarding

Additional benefits


This also reduces long waits at checkpoints and curtails crowding at clearance hotspotsThe Orchestra™ Digital Identity Management Platform removes the time-consuming task of manual identification, meaning that passengers do not need to physically interact with potentially exposed touchpoints or exchange travel documents manually at counters. This also reduces long waits at checkpoints and curtails crowding at clearance hotspots, allowing passengers to navigate the airport a lot quicker and safely without the need for interacting with other people, thereby reducing the transmission and exposure to pathogens.

Vision-Box and Emirates reaffirmed their mutual commitment by signing a long-term agreement to deploy and advance a digital shift in passenger operations at Dubai Airport and beyond, aimed at keeping travellers and staff safe. Advanced touchless biometrics and contactless clearance technology used at Terminal 3 shifts the passenger clearance process from a manual interaction to one of minimal physical contact with automated self-service devices.

Using the award-winning Vision-Box Orchestra™ Digital Identity Management Platform, Emirates is optimizing traveler flow and passenger processing through security and clearance checks being performed in less time. Facial recognition biometrics offers the highest level of traveler identity security and significant improvements over traditional manual and touch-based identification procedures in terms of hygiene, accuracy and privacy protections.

Vision-Box and Emirates alliance


The collaboration with Emirates is the result of a successful 4-year trial of digital identification technology, when one of the world’s leading airlines selected Vision-Box as the key technology provider and partner to deliver a One-ID end-to-end biometric solution that complies with all international security and privacy standards.

Travelers digital enrollment allows them to be automatically recognized and for contactless passageIn March 2019, Emirates launched its Biometric Path for select passengers at Dubai Airport T3. Travellers who chose to opt-in, enrolled their facial biometrics during the check-in process to generate their unique One-ID Single Identification Token. This digital enrollment allowed passengers to be automatically recognized and allowed for contactless passage through border control, boarding, and Emirates lounge access using eGates.

The new partnership with Vision-Box will now expand the enhanced contactless traveler experience to all Emirates Airline passengers. The agreement also covers an Emirates Group Enterprise wide framework that will allow enhanced contactless access security measures to be deployed across all of the Emirate Group companies and affiliates.

Contactless experience

Miguel Leitmann, the CEO of Vision-Box said “The need for touchless identity management and seamless passenger flow management is the new reality. As air travel dynamics have evolved under the covid-19 pandemic, the importance of a safe contactless passenger experience is paramount to the industry’s revival. Emirates has been one of the first in the world to recognize the need for contactless digital technology for passenger safety and have sought to swiftly implement the most advanced technology with Vision-Box’s touchless and contactless technology."

"With this combined with Orchestra, our smart passenger flow management platform, Emirates is fully equipped to offer revolutionary world class contactless experience for passengers navigating though the airport.

We are excited to build this partnership with Emirates and together deliver safe, secure and seamless experiences to the millions of travellers who chose to fly with Emirates.

Installed first phase of contactless technology

As part of the Orchestra™ Digital Identity Management Platform implementation, Vision-Box has deployed and delivered the first phase of the biometric self-service touchless devices at areas in Concourse B at Terminal 3. The Contactless Passenger solution includes eGates and VBoT™ IoT Biometric devices located at manual counters. The VBoT provides contactless biometric face enrollment and identification for Economy, Business and First-Class travellers and is natively embedded into the Emirates check-in application. Last generation smart eGates enable the use of Seamless Self-service processes for Lounge access and Automated Boarding that ensure a contactless travel experience. TVS allows Emirates to biometrically identify all the US outbound passengers at boarding

Emirates is already leveraging on the flexibility of the Orchestra platform on flights to the USA, directly connecting Vision-Box solution with the U.S. CBP TVS (Traveler Verification Service) from Dubai. In cooperation with U.S. Customs and Border Protection, TVS does not require pre-enrollment and allows Emirates to identity biometrically at boarding all the US outbound passengers. Subsequently, Vision-Box will scale up and implement the contactless passenger solutions across all Terminal 3 concourses.

Certification and compliance

The Orchestra™ Service Platform is fully compliant with Data Privacy regulations through its unique Privacy-by-Design certification. It operates under user-centric business rules and is the kernel of the advanced management of Identity proofing and Flow Monitoring of Passenger processes. The platform’s powerful capability allows it to process the full extent of Emirates passenger volume, thanks to its future-proof scalable design and resilient architecture.

With Emirates and Vision-Box building a strong case for contactless and hygienic biometric security on an enterprise wide approach, they are providing the aviation industry with a model for business continuity in challenging conditions. Together they are enabling a distinctive touchless, contactless brand asset in the world of aviation 4.0 that is technologically grounded and inspires passenger confidence. The solution unleashes the power of the IATA One-ID framework as a tool to combat future epidemics and other threats.

Share with LinkedIn Share with Twitter Share with Facebook Share with Facebook
Download PDF version Download PDF version

In case you missed it

How Can Remote or Internet-Based Training Benefit Security?
How Can Remote or Internet-Based Training Benefit Security?

Internet-based training has long provided a less-expensive alternative to in-person classroom time. There are even universities that provide most or all of their instruction online. However, the COVID-19 pandemic has expanded acceptance even more and increased usage of internet-based meeting and learning tools. We asked this week’s Expert Panel Roundtable: How can remote or Internet-based training benefit the physical security market?

How is AI Changing the Security Market?
How is AI Changing the Security Market?

Artificial intelligence is more than just the latest buzzword in the security marketplace. In some cases, smarter computer technologies like AI and machine learning (ML) are helping to transform how security operates. AI is also expanding the industry’s use cases, sometimes even beyond the historic province of the security realm. It turns out that AI is also a timely tool in the middle of a global pandemic. We asked this week’s Expert Panel Roundtable: How is artificial intelligence (AI) changing the security market?

Moving to Sophisticated Electric Locking
Moving to Sophisticated Electric Locking

In part one of this feature, we introduced the shotbolt – a solenoid actuator – as the workhorse at the heart of most straightforward electric locking systems. Shotbolts remain at the core of most sophisticated electric locking solutions as well. But they are supplemented by materials and technologies that provide characteristics suited to specialist security applications. Here we look at some more demanding electric locking applications and contemporary solutions. Preventing forced entry Where the end of the shotbolt is accessible, the electric holding force can be overcome by physical force. That’s why anti-jacking technology is now a frequent feature of contemporary electric solenoid lock actuators. Anti-jacking, dead-locking or ‘bloc’ technology (the latter patented by MSL) is inherent to the way the locking assembly is designed to suit the requirements of the end application. The patented bloc anti-jacking system is highly effective and incorporated into many MSL shotbolts deployed in electric locking applications. The bloc technology uses a ring of steel balls in a shaped internal housing to physically jam the actuated bolt in place. A range of marine locks is widely used on Superyachts for rapid lockdown security from the helm Real life applications for MSL anti-jacking and bloc-equipped shotbolts include installation in the back of supermarket trucks to secure the roller shutter. Once locked from the cab, or remotely using radio technology, these shutters cannot be forced open by anyone with ‘undesirable intentions’ armed with a jemmy. A range of marine locks is widely used on Superyachts for rapid lockdown security from the helm. While anti-jacking features are an option on these shotbolts, consideration was given to the construction materials to provide durability in saltwater environments. Marine locks use corrosion-proof stainless steel, which is also highly polished to be aesthetically pleasing to suit the prestigious nature of the vessel while hiding the innovative technology that prevents the lock being forced open by intruders who may board the craft. Rotary and proportional solenoids sound unlikely but are now common A less obvious example of integrated technology to prevent forced override is a floor lock. This lock assembly is mounted beneath the floor with round-top stainless-steel bolts that project upwards when actuated. They are designed to lock all-glass doors and are arguably the only discreet and attractive way to lock glass doors securely. In a prestigious installation at a historic entranceway in Edinburgh University, the floor locks are remotely controlled from an emergency button behind the reception desk. They act on twin sets of glass doors to quickly allow the doors to close and then lock them closed with another set of subfloor locks. No amount of stamping on or hitting the 15mm protruding bolt pin will cause it to yield, thus preventing intruders from entering. Or leaving! Explosion proofing In many environments, electric locking technology must be ATEX certified to mitigate any risk of explosion. For example, remote electric locking is used widely on oil and gas rigs for stringent access control, general security and for emergency shutter release in the event of fire. It’s also used across many industrial sectors where explosion risks exist, including flour milling, In many environments, electric locking technology must be ATEX certified to mitigate any risk of explosionpowder producers, paint manufacture, etc. This adds a new dimension to the actuator design, demanding not only intrinsically safe electrical circuits and solenoid coils, but the careful selection of metals and materials to eliminate the chance of sparks arising from moving parts. Resilience under pressure The technology boundaries of solenoids are always being pushed. Rotary and proportional solenoids sound unlikely but are now common. More recently, while not directly related to security in the traditional sense, proportional solenoid valves for accurately controlling the flow of hydrogen and gases now exist. Magnet Schultz has an extensive and somewhat innovative new range of hydrogen valves proving popular in the energy and automotive sectors (Fig. 2-6). There’s a different kind of security risk at play here when dealing with hydrogen under pressures of up to 1050 bar. Bio security Less an issue for the complexity of locking technology but more an imperative for the effectiveness of an electric lock is the frequent use of shotbolts in the bio research sector. Remote electric locking is commonplace in many bioreactor applications. Cultures being grown inside bioreactors can be undesirable agents, making 100% dependable locking of bioreactor lids essential to prevent untimely access or the unwanted escape of organisms. Again, that has proven to be topical in the current climate of recurring coronavirus outbreaks around the world. More than meets the eye In part one, I started by headlining that there’s more to electric lock actuation in all manner of security applications than meets the eye and pointed out that while electric locking is among the most ubiquitous examples of everyday security, the complexity often involved and the advanced technologies deployed typically go unnoticed.Integrating the simplest linear actuator into a complex system is rarely simple For end users, that’s a very good thing. But for electro-mechanical engineers designing a system, it can present a challenge. Our goal at Magnet Schultz is to provide a clearer insight into today’s electric locking industry sector and the wide range of locking solutions available – from the straightforward to the specialized and sophisticated. Integrating the simplest linear actuator into a complex system is rarely simple. There’s no substitute for expertise and experience, and that’s what MSL offers as an outsource service to designers. One benefit afforded to those of us in the actuator industry with a very narrow but intense focus is not just understanding the advantages and limitations of solenoid technology, but the visibility of, and participation in, emerging developments in the science of electric locking. Knowing what’s achievable is invaluable in every project development phase.