The HilverZorg Foundation, based in the Netherlands, operates several nursing homes specializing in residential and home care for various stages of aging.
One of its prominent facilities, Zonnehoeve, acts as the organization's center of expertise for dementia care. Situated on the tranquil Zonnestraal estate within the Loosdrechtse forest, Zonnehoeve offers numerous departments along with single rooms and apartments for its residents to enjoy serene outdoor experiences.
Computerized Key Management System
Ensuring the safety of residents at Zonnehoeve posed a significant challenge, particularly regarding key distribution.
At one time, over 500 keys were in circulation, leading to complications when some were taken offsite, creating security concerns. To address this, Zonnehoeve sought a computerized solution that could streamline key access between residents and staff. The KeyWatcher® system from Morse Watchmans was identified as a suitable replacement, building on its proven effectiveness in other parts of the organization.
Modernizing Key Management Infrastructure
The KeyWatcher® system facilitates secure key handling by releasing keys only to authorized users
The KeyWatcher® system facilitates secure key handling by releasing keys only to authorized users, thereby adhering to policy and procedure. This compact system supersedes outdated key cabinets, unreliable journals, and inadequate ID tags.
It meticulously records each key's usage history, including user details, and the timing of key issuance and return. Constructed from durable stainless steel, the cabinet is resistant to tampering, bolstering its reliability. With KeyPro™ Performance Software, authorized personnel can manage multiple KeyWatcher® systems across the network from any organizational workstation, allowing changes to databases, report generation, and alarm management.
Deployment and Benefits of KeyWatcher® System
Zonnehoeve installed the KeyWatcher® system at a central staff-only location to monitor and manage key usage effectively. Personnel receive varying levels of access based on their authority, thus minimizing errors and ensuring efficient key control. Remote management is facilitated by KeyPro™ Performance Software, enabling centralized and local oversight through modem connections. The system ensures comprehensive tracking and reporting of all transactions.
The implementation of Morse Watchmans' KeyWatcher® and KeyPro™ software has enabled Zonnehoeve to enforce a stringent key policy, enhancing management and reporting procedures. This advanced key management framework also supports flexible usage scenarios, such as temporary workers, significantly contributing to the system's successful deployment.
The HilverZorg Foundation in the Netherlands is a large organization that provides residential nursing care at seven locations as well as home nursing care for all phases of aging.
One of the facilities, Zonnehoeve, is HilverZorg’s expertise center for people with dementia. Located on the Zonnestraal estate, in the middle of the beautiful Loosdrechtse forest, residents can enjoy peace and the outdoors. Zonnehoeve is comprised of multiple departments and a ward with single rooms and apartments.
Computerised key management
The Challenge - Keeping the residents safe at Zonnehoeve necessitates that the provision of keys is done in a good, reliable, and safe way. At one point, over 500 issued keys were distributed, and challenges occurred when many would take keys home. For security reasons this proved to be inconvenient and unsafe.
The Solution - It was soon determined that procedures to access keys between residents and nursing staff, was vitally important to be supplied by computerised key management. The organization then started looking for an alternative for the distribution of keys with registration which could serve as a basis for tightening the procedures. The key management system KeyWatcher® met the set criteria and wishes. In addition, the KeyWatcher® had already proven its functionality and reliability with its use in other departments of the organization.
Old-fashioned key cabinets
Morse Watchmans Solution – Because allocated keys are only released to users with the appropriate authorization, the KeyWatcher® helps to pursue a certain policy and to ensure that procedures are followed. On a minimum-sized wall surface the ergonomically executed system eliminates old-fashioned key cabinets, unreliable handmade journals and sloppy ID tags.
It files the history of each key including the user, date and time of distribution and return of the key. The solidly executed stainless steel cabinet has been designed to prevent abuse and it is manipulation-proof. By using the KeyPro™ Performance Software users can manage, if they are authorized, one or more KeyWatcher® systems through the network of any work station within the organization. They are able to change the data in the database, retrieve reports, release keys, cancel alarms etc. This way, the opportunity is created to manage and check the access to buildings and rooms, subject to time and place, 24/7.
Key management system
Implementation - After opting for the KeyWatcher® key management system, Zonnehoeve decided to install the system at a central point which is only accessible by staff. The Key Watcher manages the access to the keys and the keys can be tracked when they are in use, including the times and user names.
The personnel are authorized different levels of access to the smart keys with keys. This way, efficient control is managed and carelessness or inadvertences will be prevented. By means of the KeyPro™ Performance Software the KeyWatcher® systems are managed at a distance both centrally and locally through a modem connection and the transactions and reports are filed.
The Result - Thanks to the use of the KeyWatcher® key management system of Morse Watchmans and the KeyPro™ Performance Software, Zonnehoeve has been able to create a stricter key policy and to tighten the procedures concerning management and reporting. The possibility of time-saving and single use for example by temporary workers, have also been of importance in successfully deploying the system.
