Healthcare security applications
It was over a century ago that Charlotte Hungerford Hospital (CHH) was founded, as a gift by industrialist Uri T. Hungerford. The vision was to create a community hospital that would serve as a beacon of hope and a place of comfort for the sick and injured. 100 years later, that same community spirit has helped CHH evolve into a vibrant, independent, affordable healthcare network that delivers a comprehensive range of healthcare programs and services for over 100,000 lives in Northwestern...
Since 1967, Southside Medical Center has been providing affordable healthcare and related services to the insured, underinsured, and uninsured in downtown Atlanta. As one of the oldest and largest community health centres in Georgia, Southside Medical Center has continued to advance healthcare in the area by becoming the first Federally Qualified Health Center (FQHC) of Excellence to offer additional services beyond primary care. “We are in a new era and are moving forward with plans to ha...
Hospitals, medical centers, university training centers, clinics and other healthcare institutions are exposed to legal liability, ethical concerns, and subject to litigation and lawsuits, as well as changing regulation worldwide. Facilities have drugs and medical equipment onsite, making them a tempting target for crime. Healthcare Industry Challenges At the same time, aging populations in developed nations will drive increased demand for patient treatment. Rising populations and econom...
The City International Hospital (CIH) is a new multi-specialty hospital located within the Binh Tan district in Ho Chi Minh City, Vietnam. Located in the International Hi-Tech Healthcare Park, CIH features the latest medical technology and imaging equipment. With a large volume of visitors anticipated at the hospital every day, the need for a best-in-breed surveillance solution was a high priority from the onset of the project. To fulfill this requirement, hospital administrators turned to Citek...
Hamilton Health Sciences, a March Networks customer since 2004, is the second largest healthcare organization in Ontario with seven hospitals and 11,000 employees serving 2.3 million residents in Hamilton and the surrounding area. Keeping patients, staff and visitors safe, and protecting the organization’s physical assets in so many locations is a demanding job, but a monitoring center with a video wall and March Networks DecodeStation VX software has been a game changer. State-of-t...
Background When the security team at Palmetto Health Baptist, an acute care Medical Center in Columbia, S.C., invested in an upgrade to their surveillance cameras from black-and-white to color, they did so with the expectation that it would significantly improve the quality of video they were capturing. Unfortunately, this turned out to be the equivalent of putting new paint and tires on a car that really needs a new engine. In the hospital’s case, the new cameras only made it more eviden...
Bluffton Self Help, a non-profit organization providing food, clothing and financial assistance to low-income residents of Bluffton, S.C., has gone high tech with an Iris ID iris recognition system tracking the hours of paid staff and volunteers. An Iris ID iCAM R100 camera replaces mag stripe cards, said Tony O’Brien, president of Sourcecode LLC, a South Carolina-based software development firm. He designed the iris system, as well as a computer network and telephone system for Bluffton Self Help. Saving The Cost Of Purchasing ID Cards “When I started working with the group it was still using sign-in sheets for its patrons to receive benefits,” he said. “I helped move them to a swipe card system about seven years ago. Then last summer I suggested to the executive director we could use iris identification to eliminate the cards.” The iris-based system saved Bluffton Self Help from purchasing and printing new and replacement ID cardsAccording to O’Brien, the iris-based system saved Bluffton Self Help from purchasing and printing new and replacement ID cards for the five paid staff members and more than 250 volunteers who regularly use the system. The Iris ID system paid for itself in about five months, O’Brien said. After staff inputs a new volunteer’s data, it takes seconds to enroll the person in the system. The person stands in front of a camera which takes a picture of both eyes (irises). Software turns the photo into a digital template stored on the organization’s computers network. The same camera is later used to identify volunteers arrive and leave in a process that takes less than two seconds. Monitoring Volunteers’ Working Hours Kimberly Hall, executive director, Bluffton Self Help, said the volunteers, many of them senior citizens, tell her the system is easy and fun to use. “Our volunteers love it,” she said. “And with the touch of a button on our computer we can see how many hours our volunteers have worked.” With the touch of a button on our computer we can see how many hours our volunteers have worked"Hall estimated volunteers annually provide about $1.2 million worth of services. That’s important to know when the privately funded group seeks contributions from donors who often want to make sure the organization has the manpower to ensure those in need are receiving services. Hall said patrons still use the swipe card system as many are undocumented residents and fearful of new technologies. She hopes education will change that as Iris ID’s stored digital templates cannot be reconstructed to identify a person. Accurate And Easy To Use Systems Mohammed Murad, vice president global sales and business development, Iris ID, said the Bluffton Self Help system shows how iris recognition technology is appropriate for virtually any organization needing identity verification for security or time and attendance. “Systems from Iris ID are affordable, accurate and easy to use,” he said. “They’re no longer just for government organizations or Fortune 500 companies. The company is excited to be a technology provider to many non-profit organizations around the world.”
3xLOGIC, Inc., a provider of integrated, intelligent security solutions, and a three-time Deloitte Technology Fast 500 winner, announced Estill County Emergency Medical Services, located in Irvine, KY, is successfully using infinias access control from 3xLOGIC to improve security and give hard-working staff needed peace of mind to focus on their important work. Bates Security, Lexington, Kentucky, designed, installed, and oversees the system. Shelia Wise, in charge of accounting and training for Estill EMS, oversaw the process to upgrade security at the County’s EMS facility. “We were looking to secure a building that is in operation 24/7/365.” Working on behalf of the County EMS’s Board of Directors, Wise and her team assembled three bids and in the process got a real education on access control, what different systems can do, and what their real security needs were. Securing The Medical Room Our main goals were to secure our medical room, per DEA regulations, and to make our facility safe when staff are here"“Our main goals were to secure our medical room, per DEA regulations, and to make our facility safe when staff are here, but also when they need to clear out at a moment’s notice,” explained Wise. Ultimately, the Board of Directors choose inifinias access control because it met the wide-ranging needs of the County EMS. “We chose the best system for the price and the feature set,” said Wise. Installation was completed about two years ago and the infinias system manages a total of six doors at the main EMS building, two of which are internal, including the medical room where drugs are stored. Later, two more doors were added at a sub-station location. “A top concern is the medical room,” said Wise, “I have to be notified when someone is accessing that door. Now, I get an alert anytime someone is attempting to access that secure room anywhere I am, I don’t need to be onsite. Wise and other staff manage their eight doors from a single interface, by any computer with an Internet connection—anytime, anywhere. Access Management For Employees “It was important that I could easily operate the system software without help from anyone else. And Sean Moberly from Bates is always available for questions and any maintenance that’s needed. It’s a great feeling to know that when we’re away doing our jobs all our worldly possessions back at the facility are protected and we don’t have to worry,” said Wise. The infinias system manages access for all employees, some outside contractors, and the Chairman of the Board of DirectorsEstill County EMS has 35-40 employees and at any given time upwards to 15 people are at the main station on a daily basis. The infinias system manages access for all employees, some outside contractors, who do radio and computer maintenance, and the Chairman of the Board of Directors. Ms. Wise also grants temporary access to hospital staff who use the facility for training. User-Friendly Access Control System As the main administrator, Ms. Wise has created five different sub-groups among all employees and visitors, providing each group with the access privileges they need to do their jobs, while ensuring that only a few individuals have full access to all doors and areas. “I think the system works really well. There was a short learning curve, but it’s quite user-friendly and we’ve not had any problems. From what I was told at our original meeting with Bates through operations today, we got exactly what we user-friendly, and we’re very satisfied,” Wise concluded.
Johnson Controls has announced that the Dr. P. Phillips YMCA has installed Software House’s C-CURE 9000 security and event management platform as part of a comprehensive visitor management system designed to increase security by verifying member identity and restricting access of non-members. Dr. P. Phillips’ YMCA, located in Doctor Phillips, Fla., is the largest of 27 facilities that are part of The YMCA of Central Florida. This single location serves 11,000 active members. The facility recently completed an $11 million renovation and expansion project, which also included an upgrade to the physical access control system to incorporate biometric technology to improve the member check-in process. Biometric Fingerprint Access The turnstiles help to manage the flow of visitors and identify when a person does not have membership privileges to gain accessThe comprehensive system integrates Software House C-CURE 9000 with biometric readers from iDentytech and swing glass optical turnstiles from Automatic Systems. Together, the systems manage the flow of visitors into the facility by enabling members to gain access using a biometric fingerprint reader instead of swiping an access control card. The turnstiles help manage the flow of visitors and identify when a person does not have membership privileges to gain access. Membership enrollment information resides in C-CURE 9000, which serves as the central component of the overall access control system. Johnson Controls' integration arm served as the systems integrator on the project. Accurate Accounting Of Membership Status “With the old system,” said Dan Humbert, director of IT for the YMCA of Central Florida, “the only way to tell which family center membership someone held was by the color of the barcode. With the C-CURE 9000 system that’s all automated. We can now capture the information on where they can work out directly in the system.” A major benefit of the new access control system and membership program is that it provides more accurate accounting of membership status. The system can flag out-of-date memberships, so when a person is denied access can be directed to the desk where they can pay on-site and be reinstated.
Two giant video surveillance companies have responded to a United States government ban on use of their products included in the 2019 National Defense Authorization Act (NDAA). Both Hangzhou Hikvision Digital Technology Company and Dahua Technology Company are mentioned by name in a section buried in the giant military reauthorization bill. A ban on use of their products will take effect “not later than one year after” the law is enacted. Response From The Manufacturers Hikvision’s statement expresses disappointment with the version of the 2019 NDAA passed by both chambers of the U.S. Congress Hikvision’s statement expresses disappointment with the version of the 2019 NDAA passed by both chambers of the U.S. Congress. “This legislation was quickly drafted without sufficient evidence, review, or investigation to warrant the video surveillance technology restrictions outlined in section 889,” says Hikvision. “The process resulted in an ambiguous provision with potentially far-reaching implications for American business and represents a rejection of the U.S. government’s commitment to use a standards-based approach when evaluating security risks in federal procurement.” Dahua was less direct and did not specifically mention the ban in its statement. “Although local laws and regulations may present challenges, we never lose sight of our goals — to provide top-tier products and services for the North American market,” says the statement from Zhejiang Dahua Technology Ltd. The rest of the statement centers on Dahua’s ongoing commitment to the video surveillance market and addresses possible motivations for the ban (see below). Impact On Contractor Business Dahua’s statement expressed its ongoing commitment to the video surveillance market Hikvision also cited a recent article published in The Hill that quoted Chris Nickelson, a Missouri-based contractor, who argued that a ban on Hikvision products would actually harm small American businesses like his. According to the article, Nickelson said allegations against Hikvision have hurt his business, and he decried a lack of evidence supporting the allegations. “Somebody still needs to show me that there’s any real meat and potatoes behind any accusations that have been made towards Hikvision,” Nickelson is quoted in The Hill. The rest of Hikvision’s statement: “Hikvision is committed to complying with all applicable laws and regulations and has made efforts to ensure the security of its products go beyond what is mandated by the U.S. government, including certification under the Federal Information Processing Standard (FIPS) 140-2 and opening our Source Code Transparency Center (SCTC), which makes the company’s source code available for review by law enforcement authorities and government agencies in the U.S. and Canada.”We understand that in today’s security industry, cybersecurity is the biggest challenge" Company Statement On The NDAA Here is more of Dahua’s statement on the National Defense Authorization Act: “Dahua Technology is a global leading IoT video surveillance solution provider operating in 37 countries and dedicated to bringing our customers innovative solutions. Dahua Technology has been publicly traded on Shenzhen stock exchange market since 2008 and is not a government-owned entity. We understand that in today’s security industry, cybersecurity is the biggest challenge. We have provided remedies to correct those issues with our customers. We take cybersecurity very seriously by implementing a seven-module cybersecurity baseline into our product design. Meanwhile, we continue to work with 3rd party partners like DBAPP Security and Synopsys Technology, to rigorously test our products to combat against current cybersecurity vulnerabilities."To personalize our interaction with customers at this event, Hikvision will not have a booth on the GSX show floor" Dahua’s statement continues: “With over 6,000 R&D Dahua professionals, we strive to provide secure products and solutions to our valued customers to secure what they care about. Although local laws and regulations may present challenges, we never lose sight of our goals — to provide top-tier products and services for the North American market. We will continue to invest in resources and employees to ensure our customers and partners retain the highest quality of services to support future growth in this market. "We will continue to invest in resources and employees to ensure our customers and partners retain the highest quality of services to support future growth in this market.” Hikvision Comments On GSX Presence Hikvision has also issued a statement about its downsized presence at the upcoming GSX trade show (formerly ASIS) in Las Vegas. A Hikvision spokesperson confirmed that the decision to abandon Hikvision’s large booth presence was made earlier this summer and was not a result of the ban. Here is Hikvision’s statement about GSX: “As in previous years, Hikvision will be well represented at the GSX show in September in Las Vegas. To personalize our interaction with customers at this event, Hikvision will not have a booth on the GSX show floor. Instead, a contingency of Hikvision professionals will attend the conference and host partner meetings and product demonstrations in meeting facilities throughout the trade show. "As a total solution provider, Hikvision looks forward to meeting with end users, A&E consultants, integrators and other partners to discuss how Hikvision's full suite of products can help address the challenges facing security directors and the broader C-Suite.”
Safety is at the forefront of hospitals across the nation. According to a landmark report To Err is Human (2000) by The Institute of Medicine (IOM), between 44,000 and 98,000 patients die a year in the U.S. due to preventable medical errors including wrongful administration of medication. Beyond the cost of human life, these errors cost the healthcare industry as much as $29 million per year. This figure takes into account the expenses associated with additional care, loss of income and disability so as to reduce medication administration errors, hospitals are modifying their current medical dispensing systems in operation to prevent and eliminate these errors. Based in Portsmouth, Ohio, Southern Ohio Medical Center (SOMC) is one such hospital that is addressing this concern. A 222-bed hospital that provides emergency and surgical care, as well as a wide range of other health-care services, SOMC employs 2,200 full and part-time doctors and volunteers. SOMC has a medical staff of more than 140 board-certified or board-eligible physicians and specialists and is supported by more than 800 volunteers. WALLaroo 2000 Wall Station The WALLaroo 2000 wall station featured a cabinet mounted outside each patient’s room to temporarily stock the non-narcotic medications prior to dispensing One of the “Best Practices” outlined in the IOM report calls for the healthcare industry to utilize technology, such as bed side bar coding, to improve patient identification. To meet these standards, SOMC quickly modernized their process from relying heavily on a two-cart dispensing system that included laptops on wheels (LOW’s) and pharmacy carts, to a system that was more efficient and accurate. The new solution, the WALLaroo 2000 wall station, featured a cabinet mounted outside each patient’s room to temporarily stock the non-narcotic medications prior to dispensing. SOMC’s IT department was tasked with finding a way to integrate the wall stations with a state-of-the-art access control system that was equipped with an access-controlled lock and reader. By implementing this solution, SOMC has been able to strictly adhere to their patient’s rights as they pertain to medication dispensing, which includes: the right patient, the right medication, the right dose, the right time and the right route of administration. Centrally Networked Access Control System “When we started our quest for an access-control solution, we looked for two things,” said Dennis Ward, information services and applications manager for SOMC. “First SOMC needed a solution that would be centrally networked with the current eMAR system, as well as have a main power source. Additionally, we needed to replace the magnetic strip on employee badges with a more effective technology.” Ward consulted with several companies within the security industry, including Accu-Tech, SecuriCo, Microman and HID Global, before finding the optimal solution- SecuriCo’s Securus Web software solution. The solution operates with a HID EdgeReader coupled with iCLASS 2K (37-bit) smart cards and Rutherford Controls 3513 Lock. SecurusWeb Software Solution SOMC project requirements indicated that both a Web-based software solution and an IP PoE Access Control solution were required" “SOMC project requirements indicated that both a Web-based software solution and an IP PoE Access Control solution were required,” said Jim Andrews, president of SecuriCo, Inc. “After Dennis and I reviewed the project requirements and discussed the design options with AccuTech and Microman, everyone agreed that the SecurusWeb software solution with a pre-configured HID EdgeReader and iCLASS 2K (37-bit) smart cards were the perfect fit for the hospital’s unique access control needs.” According to Ward, “As I conducted product research in the security information space, I noted that most available solutions were based on HID technology. This was important since the hospital was growing, and our security needs would grow, too. HID Global has a great industry reputation so it was a natural and easy decision to select the company’s solutions and OEM partner, SecuriCo, Inc.” Installing WALLaroo Wall Stations and HID EdgeReader Since Ward had never implemented a project like this before, he obtained samples of one of the WALLaroo wall stations, a HID EdgeReader and evaluation software from SecuriCo. Using the samples, he created a prototype that would fit all his access control needs and serve SOMC in the best possible way. Installed by Microman, these pre-programmed wall units have the SOMC specifications that Ward devised. While physical access control is delivered through the HID EdgeReader and iCLASS cards, the control of the hardware is provided through SecuriCo’s Securus Web software. The software controls which individuals are granted access to each station based upon a preset access level, which includes the day and time access is allowed. In addition, the application also records how access is added and removed. This innovative solution also enables pharmacy technicians to deliver barcoded, 24-hour scheduled, non-narcotic medications to the secured wall mounted stations. Using their authorized HID iCLASS cards, the nursing staff is then able to access and administer the medication. SecurusWeb and HID Global’s Edge IP Access Solutions SecurusWeb and HID Global’s Edge IP access solutions can make it easier to meet the unique and demanding needs of healthcare applications, as experienced by SOMC Thinking outside the box and using innovative products like SecurusWeb and HID Global’s Edge IP access solutions can make it easier to meet the unique and demanding needs of healthcare applications, as experienced by SOMC. Accuracy for patient medication dispensing has improved significantly thanks to the new solution. Workflow is also more efficient because the amount of time it previously took nurses to go to the medication room and retrieve new medications has been significantly reduced. Additionally, medication is secure and located where the staff expects it to be, while eliminating the need for medication carts, making the hospital hallways accessible and less cluttered. With the original installation of 73 of HID’s EdgeReaders being such a great success, SOMC ordered and installed an additional102 EdgeReaders in the hospital’s new North Tower, including 12 on the first floor Heart Care Unit (HCU), 30 on the second floor in the Surgical-Vascular Care Unit (SVCU), 30 on the third floor in the Medical-Surgical Care Unit (MSCU), and 30 more that are located on the fourth floor in the Progressive Care Unit (PCU).
Blue Cross/ Blue Shield of Rhode Island (BCBSRI) has played a significant role in both the health and economy of the state of Rhode Island since 1939. More than one out of two Rhode Islanders have chosen BCBSRI. The organization’s mission is to provide its members with peace of mind and improved health by representing them in their pursuit of affordable, high-quality healthcare. Secure And Efficient Security System BCBSRI needed to upgrade its workplace to a more efficient, secure, effective and sustainable environment. An in-depth analysis compared the feasibility of renovating several older buildings to constructing a new building. A benefit for the new building was the opportunity to install a completely new state-of-the-art system to dramatically increase security. Having a secure work environment is a major issue for a health insurance company in meeting HIPAA requirements, and can involve access control, visitor management and video surveillance. Barium Ferrite Technology BCBSRI used Barium Ferrite technology for security in its old buildings BCBSRI used Barium Ferrite technology for security in its old buildings. This older technology is based on sandwiching a flexible magnetised material between two PVC layers and encoding spots on a polarised magnetic field, which is then electrically injected into the barium ferrite. These magnetically encoded areas activate sensors when a card is inserted into the reader. While Barium Ferrite is cost effective, the technology is highly susceptible to duplication and the cards themselves have a short shelf life. Therefore, this security technology was not a consideration for BCBSRI’s access control system in the new headquarters. Security Integration In New Access System To meet both HIPAA requirements and to create a streamlined work environment, the company was looking for a multi-function, high-security and user-friendly solution. Erecting an entirely new structure made for a seamless upgrade to state-of-the-art security technology that integrated easily with other cutting-edge systems in the new building. Another goal in this transition was to create an environmentally friendly and sustainable workplace. One aspect of this was to install multi-function printers (MFPs), something BCBSRI had been considering for some time. It was critical to have a security system that enabled the move to MFPs. Single Card Access Control In addition, BCBSRI wanted an elevated level of security in restricted areas, so a system enabling biometrics was also desirable The company also wanted a one-card solution that allowed them to do more than open the door. They wanted the same card to be enabled for use with services such as cashless vending in the cafeteria, as well as for access control in the company gym and parking structures. In addition, BCBSRI wanted an elevated level of security in restricted areas, so a system enabling biometrics was also desirable. The security systems integrator, Team AVS, had been working with BCBSRI for 10 years, so it was a natural decision for them to install the new building’s security system and make recommendations for complementary technology. Eric Caruso, business development manager, and his team presented a HID Global portfolio as the core of the access-control solution. “We’ve been a HID Global partner for more than 15 years, so we know we can count on them,” said Eric Caruso. “Not only are the products reliable and come with a lifetime warranty, we also know that the local support our clients get reflects well on us.” iCLASS R40 Readers And iCLASS Smart Cards Team AVS recommended Genuine HID products – iCLASS R40 readers and iCLASS smart cards – for their customization and flexibility that enables them to work with the multiple applications required by BCBSRI. With Genuine HID, customers also get the most-trusted, fully interoperable, secure identity solutions on the market, the industry’s first lifetime warranty, and the strongest delivery and response platform available. This ensures optimization of the company’s security investment for years to come. HID Identity On Demand (IoD) Services Team AVS also recommended using HID Identity on Demand (IoD) services to produce the new badges Team AVS also recommended using HID Identity on Demand (IoD) services to produce the new badges, thus simplifying the re-badging project and reducing the strain on company resources during the move. In moving to the new building, BCBSRI downsized from 600 units for printing, faxing and copying to 100 MFPs. In doing so, they saved paper and ink, reduced their carbon production by using fewer devices, and increased document security utilising “secure print.” HID Secure-Access Cards In the past, BCBSRI managed document security by having locally dedicated desktop printers, accessible only by staff near to the printer. Since the new MFPs were centrally located among groups of employees, multi-function, secure-access cards provided the security, and at a much higher level. Now, when an employee sends a job to print, it sits in the cloud until they arrive at the printer, scan their HID multipurpose smart card, and request their specific job to output. “If we didn’t have the HID cards, we couldn’t have had the multifunction devices,” said Tom Bovis, assistant vice president, Corporate Real Estate/ Administrative Services. “The easy integration of iCLASS made the company greener.” BCBSRI completed full analysis of potential vendors and selected Konica/ Minolta Business Solutions to provide the MFPs. Since Konica/Minolta is an official HID Connect partner and an integrator of Genuine HID Technology, Team AVS could be ensured that everything would work together seamlessly. One-Card Solution Freedom Pay is a HID Connect Premier Partner and integrates Genuine HID Technology In the old buildings, BCBSRI employees had a separate card for the cashless vending system – Freedom Pay. The company was pleased with their service and preferred to keep them. Freedom Pay is a HID Connect Premier Partner and integrates Genuine HID Technology. This made the transition simple and successful. Now employees carry only one card for secure access and cashless vending. That same card also works for parking, gym membership and, as mentioned above, printing, copying and faxing using the MFPs. Biometrics And Card Swipe Access Solutions As required by HIPAA, the cards also display the employee’s photo. For those needing access to restricted areas, including the data center and cash processing, their cards also contain biometrics. Following the card swipe these employees also enter a PIN to gain access to the most secure areas. “People are happy with the system,” says Bovis. “They’re impressed with how easy it is to use while still providing state-of-the-art security.” Simple Integration/Transition Migrating employees to the new smart cards was easily accomplished in the move process since BCBSRI used HID Identity on Demand services (IoD). Although BCBSRI had its own badge printer that would work with iCLASS, to print a large quantity of cards all at once would be a strain on staff and equipment. Instead, a dedicated IoD project-management team gathered the necessary information and handled card production, leaving BCBSRI security staff free to focus on other issues. iCLASS Smart Cards IoD was able to use the photos and information in BCBSRI’s existing database for the new cards, saving significant time and resources for the company IoD was able to use the photos and information in BCBSRI’s existing database for the new cards, saving significant time and resources for the company. IoD’s graphics team created custom card designs for various populations, such as employees and contractors. All 1,200 multi-function, photo-ID, iCLASS smart cards were printed and delivered in the time frame requested, in advance of the move. Every other weekend, 250 employees moved from the old buildings to the new. The department head simply picked up their employees’ badges and handed them out prior to moving day. When the cards first arrived, Bovis and a colleague, Jim Keay, tested the cards with all the applications. “The iCLASS cards worked great,” said Bovis. “We didn’t experience any bugs or glitches.” Enhanced Security Enhanced security was just one component in the decision to build a new headquarters for BCBSRI. However, in a regulated industry that deals constantly in confidential, personal information, it was an important one. By choosing Genuine HID, BCBSRI has a trusted, reliable system that meets their needs today and is scalable for future growth and technology advancement. “The decision to go with HID was easy,” says Bovis. The result is a more secure physical environment, safer document handling, a one-card solution for all access and cashless vending needs, and a more environmentally friendly workplace with an 80 percent reduction in output devices. By rebuilding rather than renovating, the company will also save $25 million over the next 23 years. The new BCBSRI headquarters will also be the first Gold LEED-certified commercial building in Providence.
Virtua called on the services of CM3 Building Solutions of Fort Washington, Pennsylvania to design and install their new system, as well as local manufacturer’s representative, ASR Enterprises, Inc. to assist with equipment selection. After choosing ExacqVision NVRs, Virtua’s management team met with various megapixel camera suppliers to review their product lines and to see demos. After extensive testing and analysis, Arecont Vision megapixel cameras were selected for Virtua’s new system as a result of their superior resolution, processing power, product selection and use of H.264 compression technology. New Arecont Vision megapixel cameras added to the security systems throughout Virtua’s facilities are connected to ExacqVision’s hybrid network video recorders (NVRs). The system design allows for the seamless transition to a networked platform over time, eliminating the need to immediately replace all existing analog cameras. The hybrid recording solution also enables Virtua to immediately capitalize on the performance and cost efficiencies of Arecont Vision megapixel cameras in locations where they are most needed, with the ability to easily integrate additional megapixel cameras overtime. To preserve the integrity of security operations, new Arecont Vision megapixel cameras and ExacqVision NVRs are installed on a dedicated network connected by an NVR server with dual network interface controller (NIC) cards. This method isolates video bandwidth from the hospital’s data network until video needs to be viewed via a remote client. The NVRs are installed locally with varying storage requirements based on current camera counts and anticipated future expansion. Virtua’s smaller facilities have 2 Terabytes of storage, while hospitals and larger facilities have storage capacities ranging from 8 to 40 Terabytes. Surveillance and access control systems for Virtua’s hospitals, long-term care facilities, health and fitness centers, and corporate business services facilities are monitored centrally at the company’s Incident Command Center (ICC) located in Camden, New Jersey. The ICC is the location that also dispatches security personnel to all facilities. The megapixel cameras used throughout the Virtua system include Arecont Vision models AV8185, AV3155DN-1HK, AV2155 and AV3105. Arecont Vision’s SurroundVideo® AV8185 is an 8 megapixel, 180-degree panoramic H.264 IP camera that incorporates four 2-megapixel CMOS image sensors to provide 6400x1200-pixel panoramic images at 5.5 frames-per-second (fps). Th e panoramic view can also be set at lower resolutions to provide faster frame rates, such as 1600x1200-pixel images at 22 fps or 800x600-pixel images at 88 fps. Low-light sensitivity is 0.2 lux at F2.0. The 180-degree panoramic camera can substitute up to 24 analog cameras. Features include image cropping and up to four regions of interest for forensic examination and digital PTZ. The megapixel cameras used throughout the Virtua system include Arecont Vision models AV8185, AV3155DN-1HK, AV2155 and AV3105 Virtua also uses 2 and 3 megapixel Mega- Dome® IP cameras from Arecont Vision. Model AV3155DN-1HK is a 3 megapixel H.264 network (IP) MegaDome integrated camera, lens and IP66-rated dome providing 2048x1536-pixel images at 15 fps and 0.2 lux light sensitivity at F1.4. Features of the all-in-one camera include a 1/2” CMOS sensor and Arecont Vision’s Mega-Video® image processing at 80 billion operations per second. The camera employs H.264 (MPEG 4, Part 10) compression to minimize bandwidth and storage requirements while maintaining real-time image resolution. Capabilities include motion detection, image cropping, region-of-interest viewing and the ability to zoom into an image after it is archived (forensic zooming). Virtua uses the day/night (DN) model featuring a motorized IR cut filter which is removed in low light conditions to provide increased sensitivity. The 2 megapixel Arecont Vision AV2155 MegaDome® has similar features and provides 1600x1200-pixel images at 24 fps, with low-light sensitivity of 0.1 lux at F1.4. Both domes feature a camera gimbal with 360-degree pan and 90-degree tilt adjustments for easy installation. Also used at various Virtua sites is the Arecont Vision’s AV3105 3 megapixel box camera, which has specifications similar to the Arecont Vision AV3155 dome. Megapixel Benefit The image quality and digital PTZ capabilities of Arecont Vision megapixel cameras far exceed analog and conventional IP cameras allowing Virtua to capture and record extremely detailed video images over large coverage areas. Combined with recent cost reductions in NVR storage and network switches, the use of fewer cameras allows Virtua to transition to high-quality video with the highest levels of cost-efficiency, which translates into lower total cost of ownership and overall higher ROI. Arecont Vision’s megapixel cameras also allow for significant upgrades in system functionality compared to standard-resolution IP cameras. In addition to lower bandwidth and storage requirements, megapixel cameras dramatically decrease costs related to other elements of a system, including fewer software licenses, fewer lenses and a decrease in man-hours needed to install and operate systems. Additionally, Arecont Vision megapixel cameras’ ability to provide highly accurate digital PTZ functionality translates into fewer moving parts than traditional PTZ systems, which reduces maintenance costs and the potential for failure. “Due to the exceptional resolution provided by Arecont Vision’s megapixel cameras, and the deployment of several AV8185 panoramic cameras, we have easily expanded our coverage capabilities using fewer cameras with outstanding results,” said Paul M. Sarnese, System Safety Director, Virtua Health. “The performance of our new surveillance systems has helped us to improve overall security. It has been a win-win situation for Virtua.” The Arecont Vision system proves its value on a daily basis monitoring more than 4 million square feet of coverage area. After a recent incident at one facility, Virtua’s ICC staff reviewed crystal clear megapixel images within minutes and quickly distributed them to security managers and personnel throughout the enterprise for immediate action.
Security surveillance specialist AD Network Video is introducing its enhanced integrated HD IP video solution for hospitals. Virtual NVR delivers high definition IP video images for evidential purposes which directly tackle theft and anti-social behavior in a completely secure way. The Virtual NVR aims to offer hospitals secure environments, a culture of safety for patients, visitors and staff. The new solution offers video of high quality that can be used for whatever action is appropriate, including legal action if necessary. The Virtual NVR solution intelligently distributes video storage across single or multiple locations, with IP cameras recording and storing images on the in-camera server. These will carry on recording even in the event of a network outage as the devices operate as if they were standalone systems resulting in no single point of failure. The evidential recordings are easily accessible locally or from the control room via a single user interface and are exported in compliance with police and home office guidelines. Recordings can be archived and managed from a central location driving greater efficiency and flexibility in locating and retrieving video from multiple sites. Virtual NVR's secure and segregated network enables hospital operators to implement the HD IP camera solution and integrate event triggers. Virtual NVR has flexible and scalable qualities, from general practices to large hospital trusts. AD Group, of which AD Network Video is the solutions arm, has developed security surveillance solutions for more than 30 years. Current solutions include FireVu for early fire detection, and for logistics losses, TransVu. Both can be used in healthcare environments
Bon Securs Hospital, Galway, has integrated the SALTO XS4 Locker Lock into the drug and medicine cabinets used within a new build extension to the hospital to control when and by whom patient medication can be accessed.Bon Secours Hospital Galway is a 120 bed acute care facility, providing a wide range of surgical and medical services. It is part of the Bon Secours Health System, the largest private healthcare provider in Ireland, and currently admits 18,000 patients per annum, comprising 6,000 in-patients and 12,000 day-cases. A substantial expansion plan has seen 50 new Patient Bedrooms, a Physiotherapy Department, a new Restaurant and enhanced Laboratory, Medical Stores and Office Accommodation added to the hospital.“The XS4 Locker lock is designed to provide a high level of security protection and is ideal for use with drug and medicine cabinets as well as for more general use with hospital staff lockers” said Stephen Foley from Doorware, SALTO’s Irish distributor who carried out the installation at the hospital. “We’ve installed 32 drug and medicine cabinets with the new electronic locks and these now ensure that only authorized, accredited medical staff can access the drugs and medicines contained within them. Every time the cabinets are opened the event is automatically logged via their audit trail facility (the lock continuously records the last 1,000 operations in its memory) giving hospital management a useful security record.”XS4 Locker has been designed to offer the latest in state-of-the-art electronic access control technology in a low cost simple retro-fit format to solve the problem that most lockers, including those routinely used by hospitals, are supplied with very basic mechanical locks that usually offer little in the way of resistance to thieves. The XS4 Locker is designed to offerthe latest state of the art access controltechnology It can be fitted to most cupboards and cabinets to control access to any drugs, medicines or other equipment stored on site and upgrading from an existing mechanical lock is quick and easy. The old lock is removed and the XS4 Locker simply fitted in its place. No wiring is required, power is supplied by 3 AAA or optional lithium batteries good for 30,000 openings, and its exterior dimensions are a compact 54mm x 105mm x 28mm ensuring a neat fit and professional appearance. An ergonomically designed twist operated locking handle makes for easy use, even with wet hands, and its durable wipe clean construction makes it highly resistant to chemicals; UV radiation and physical wear and tear ensuring a long lasting, smart appearance.The access reader is built into the locking handle and the ID carrier - key card, wristband, key fob or bracelet – is simply presented to the reader and XS4 Locker will grant or deny access, providing an intelligent solution for high performance locker security in hospitals in a versatile easy to fit package.
One of England’s oldest childcare centres has invested in an IP network based video surveillance system manufactured by Samsung Techwin, to create a safe and secure environment for its staff and children. Gingerbread Corner, which is located in Croydon, Surrey, was England’s first latchkey scheme. It was established in 1976 with the objective of providing quality childcare for single parents of children aged between 5-11 after school and during school holidays. 37 years later, Gingerbread Corner has evolved and grown. It now provides year-round child-care for more than 160 children between the ages of 3 months and 11 years. An existing outdated analogue CCTV system needed to be replaced. Apart from the fact that there were just four cameras which only allowed the monitoring of entrances and exits, the quality of the images captured and recorded were not of sufficient quality to be of any practical use if and when an incident needed to be investigated. As a registered Charity, Gingerbread Corner relies heavily on its fund-raising activities to maintain and improve its facilities, as well as employing 40 members of staff. Despite concerns over significant funding gaps following the Government’s Comprehensive Spending Review, Gingerbread Corner’s management were determined to allocate sufficient capital for the installation of an effective replacement video surveillance system. “There are so many potential situations where access to high quality video evidence can help protect the children in our care and also verify that our staff has at all times professionally carried out their duties,” said Ben Dzendzera, Gingerbread Corner’s Operations Manager. “For example, with so many children living in single parent environments, we can avoid any disputes by being able to monitor, and if necessary verify, who has collected a child from our premises. Equally important, we can quickly resolve any issues which might arise through accusations of one child bullying another and we have a duty of care towards our staff to ensure they can be protected against any false accusations.” Ben invited a number of different companies to recommend a solution that would meet both Gingerbread Corner’s current and future needs. “It was clear that we immediately needed approximately 20 cameras in order to be able to monitor all activity throughout the site, but we also wanted to ensure that the system we invested in could continue to be expanded if and when our requirements changed.” Some of the quotations received provided for the new system to be analogue based, but Ben and his colleagues decided to take the advice offered by video surveillance and public address specialists Postfield Systems, who recommended that Gingerbread Corner should choose an IP network based system. The cameras offer multiple streaming with a choice of compression methods An analogue system would have provided Gingerbread Corner with a slightly lower cost option, but the justification for allocating the extra capital for an IP network based system was easily made. “One of the key advantages of choosing a Video over IP solution is that it is very flexible in terms of how it can be monitored,” said Ben. “Live or recorded images can be viewed by any authorised member of staff who has access to the Internet. I personally use the Samsung Techwin Net-i Viewer software on my laptop to view the video of any incidents, whilst senior management can access the system via smartphone when they are off site.” A total of 21 Samsung Techwin cameras have been installed, 16 of which are SND-3082 Day/Night network domes. These utilize Wide Dynamic Range (WDR) technology making them ideal for locations where there may be strong contrasting lighting conditions. The SND-3082 features Power over Ethernet (PoE) which means that both power and video/audio transmissions can be provided via a single Ethernet cable connected to Gingerbread Corner’s network. This has resulted in costs being kept to a minimum as there wasn’t a need for coaxial cable to be run to each of the 21 cameras. The five other cameras are Samsung Techwin SNO-1080Rs which are weatherproof cameras, have built in IR lighting and feature PoE. The SNO-1080R is part of a range of cameras which was designed to provide a cost effective network video surveillance solution for small to medium size applications. Both models offer multiple streaming with a choice of compression methods, providing the option to simultaneously transmit images to multiple locations at various frame rates and at different resolutions. This allows different authorised users to monitor live images at one location, whilst recording video evidence at another. The images from all of the cameras are recorded on one of two SRN-1670D network video recorders which have been designed to be user friendly in that they have the look and familiarity of a DVR. “As a non-profit organisation it is difficult to show a return on investment, but there is no doubt that the video surveillance system has given us peace of mind in knowing that if any serious incident takes place we can verify exactly what has happened by being able to retrieve the recorded video.”
Rick Meyer, Executive Director, Friendship Village of Bloomington says, “In my sixth year at the Village, it became very clear to me and my staff how time-consuming and unwieldy our old access control system had become. The community opened in 1979, thirty-two years ago, and the existing access control system had been in place for fifteen years. We realised it was at the end of the road; it was clearly time for us to find a more modern and user-friendly system.” Floyd Total Security Recommended SALTO Rick Meyer further explains, “After evaluating our limited options with the existing service provider, we referred our problem to Floyd Total Security, a SALTO Inspired Business Partner and system integrator, also located in Bloomington, MN. Continuing Care Facilities are of critical interest for Floyd, and Bill Wood, who heads up the company’s electronic locking systems team.” “His team was charged with helping find the best solution for the needs of our project and brought SALTO to our attention.” “We liked the SALTO system from the start and Ray Satterfield, Director of Facility Management, suggested we ask other Lifespace Community facilities to assist in our evaluation. After several group presentations and a couple of site visits, they unanimously recommended SALTO over the other options, as did Gary Conkin, Lifespace Development and Construction Manager, who oversees and approves all construction projects from the corporate office in Des Moines, IA.” Outfitting The Facilities “Floyd met with the management team to understand how they needed various parts of the system to work to best suit our operation. They made sure we could take advantage of everything that the SALTO System could provide. The Village has just opened a new fitness center which was, of course, also protected with the SALTO locks. Various workers at the facility, like nurses and housekeepers have a range of scheduled time needs, and their access cards have been programmed accordingly.” Advantages Of The SALTO System Rick Meyer continues, “The Village was previously equipped with three separate systems; a traditional proximity card system on the perimeter and two generations of offline locks on administrative and resident doors. While these where easy for staff and seniors to use, they proved very costly to operate and maintain. Talk about time-consuming! Our facility has 415 doors with electronic locks for over 1200 cardholders. In order to program the old system to provide access cards for new occupants or to supply replacements for lost cards, a staffer had to carry a laptop with cable to every door lock covered by the new or lost card in order to recode for access. Many man- and woman-hours were lost in resolving these problems.” “Furthermore, we were having trouble getting parts and support for our old system. That was a growing problem, to the point where we actually had to ask some of our residents to go back to using metal keys. Not something we desired for a facility that prides itself on being up-to-date in everything!” “With SALTO it was easy. We no longer have to program at the door and we didn’t have to build an infrastructure with wiring through walls; we used the SALTO Virtual Network. When the locks where installed, of course they required initial programming. But unlike the other options, they don’t require ongoing lock reprogramming at the door as we make access changes. The SALTO Virtual Network (SVN) pushes and pulls data from our “hot-spot” openings to all the offline locks.” “We like the ability to set up the computer and program all the cards, rather than walking around to each location. The fact that Floyd and SALTO can reference many large installations in similar applications helped satisfy us that we’re using a proven product.” Employee Cards He stated, “The Village has about 285 employees including part-time, on-call, high school, etc. Our eight-person maintenance staff functions as security during the morning and early afternoon, followed by two trained security officers for the afternoon, evening, night and weekends. Cards issued to employees are automatically refreshed and updated when used at any of our seven “Hot-spot” doors, which makes it very easy to meet everyone’s access needs on the fly.” If A Card Is Lost “When a card is reported lost, there’s no big crisis. The cards are blank, with no telltale room number or ID, so someone finding it would have no way of knowing what unit the card gave access to. We simply delete it and assign a new one. Once the original card is deleted, it will no longer provide access to the exterior doors either: access is denied and facilities are notified. The lost card is also added to the blacklist of deleted cards which eliminates its value at the interior doors via SVN.” Rick Meyer explained. Friendship Village Population “A retirement facility like Friendship Village has a unique population. Apart from residents in healthcare, skilled nursing and long-term care, where the doors do not lock, there is assisted living, general residency, independent living and twelve free-standing town homes. There are also administrative offices and a variety of special facilities. All of their needs must be carefully addressed to avoid creating unnecessary problems.” “With the new system in the works, administrators set up meetings to alert employees and the resident body to what was coming, so they could appreciate the benefits and improvements. A permanent informational kiosk about the new SALTO system was supplied and staffed by Floyd to provide residents with any information they required.” Expectations Were Exceeded “The installation went well and timelines were met: a week for preparation, loading the software and training, then about four weeks for actual change out of the residence units, with perimeter doors switched over to the new system last. The entire implementation took about five weeks in the summer of 2011. Floyd technicians trained our maintenance personnel on the installation and maintenance of the battery powered door locks. This allows us to remove and install the devices ourselves when we remodel and refresh areas of the facility, a common occurrence with 425 units.” “This SALTO changeover is probably the easiest such install we’ve ever done. Residents feel safer in their units than they did before. Floyd couldn’t have provided a better or more accommodating crew. Our administrators had ample time to get familiar with the new system and feel comfortable with it. Michelle Hasbrouck and Chris Chromey from Floyd backed us up with responses to residents’ concerns and where available when we needed them.” “We would recommend this system absolutely! As a result of our experience, Floyd Total Security has implemented the SALTO Inspired Access Control System at two other Lifespace Communities: Grand Lodge at the Preserve in Lincoln, NE and Abbey Delray South in Abby Delray, FL.” “Two additional facilities in Florida and Pennsylvania are scheduled to begin installation later this year, with the balance coming online over the next two years. We think all our communities will be moving in this direction.” commented Rick Meyer.
As part of the centralization of five Munich hospitals, 20,000 old cards were gradually switched to new LEGIC employee ID cards for time & attendance and access control. With around 3500 beds, 260 day clinic places and 9500 employees, the Klinikum Munich, resulting from the merger of five clinics, is the biggest health service provider in southern Germany, today. As part of the centralization operation of the five hospitals, a central SAP system was implemented. It was decided to implement a certified SAP sub-system from Kaba for time & attendance and access control. At the same time, a company-wide card system was introduced. The areas for which employees use the new LEGIC ID are: time & attendance, access control, in the canteen, at food and clothing distributors. Kaba time & attendance terminals were installed everywhere and then 10,000 old cards were exchanged for the new LEGIC ID card. A further 10,000 cards were then given to sub-contractors and visitors. At the same time, new regulations were put in place regarding the use and payment of the catering facilities in the entire hospital. The Munich-based company Automaten Seitz implemented a cashless payment system (EC machine). Old cash register PCs and distributors were replaced. Now, employees, outside staff, visitors, interns, etc., can eat in any of the hospital’s five canteens without using cash. Access control was also extended. In order to be able to cover new requirements for flexible access profiles, the Kaba Attendance Management module was implemented. All employee authorizations will be taken care of centrally with this module. Central access control regulates, on all premises, access to underground garages or open parking spaces, canteen entry and entry to particularly sensitive areas (laboratories, computer rooms, etc.). The data center, which requires particular protection, is secured with high-security gates. Daniel Wolf from the StädtischenKlinikum, adds: “We have a certified sub-system for time & attendance and access control which is fully integrated in SAP and very stable. Overall, we are very satisfied with the system.”