Expert commentary

Think of crisis management and emergency planning as a  customer service Do you have a written emergency management plan? Where is it? When was the last time you updated it? Developing and writing a corporate or organizational emergency management plan can take a long time. Once completed, however, the plan is there for you to access when you need it. In fact, that’s wrong. According to crisis management authority Michael J. Fagel, emergency planning is suppos...

Good training is a best practice that applies across a broad range of industries and markets Owners and managers of security dealerships, both large and small, face unique challenges in running their companies, and while there is no magic formula for success, dealerships that invest in training for their staff typically do better than those who don’t.  In fact, good training is a best practice that applies across a broad range of industries and markets, but it is pa...

The security industry can be like a house built on sand without professional standards in place Picture the scene: You’re suffering from a persistent pain and so decide to take a trip to your doctor to get it checked out. You step into the consulting room but, before you can speak, he looks you up and down, haw and hums, and then writes out a prescription. Would you be happy that drugs prescribed in this manner will cure your ailment when your doctor has not even bothe...

AlliedBarton actively seeks out and hires family members of veterans through employer assistance groups  AlliedBarton Security Services implemented its program to hire veterans five years ago. “Our CEO Bill (William C.) Whitmore announced one day that ‘we’re going to have a lot of American heroes coming home soon, and I want to give them jobs,’” said Jerold Ramos, Director, Strategic Recruiting and Military Liaison with AlliedBarton. &ldquo...

Physical access control system architecture should be built to use the changing IT infrastructures of today’s organizations to their fullest It’s time to completely rethink physical access control systems with an eye toward the changing world of information technology. Today’s physical access control system architecture only leverages existing network hardware technology – it doesn’t utilize the organization’s full IT infrastructure, which...

Continued training is critical to keep up with rapidly evolving access control technologies Training and education are essential elements of success in the access control market for integrators and end users alike. Whether one is a seasoned veteran or still new to the industry, continued training and education are critical given that access control technologies continue to evolve at a rapid pace. System integrators who do not take advantage of manufacturers’ training s...

ISPs are often under-delivering on promised network speeds and bandwidth Regardless of where you stand on net neutrality, there’s a bigger slice to the story – how to monitor the health and performance of a network to ensure system performance. While an Internet fast lane for everyone makes sense, the reality is that Internet Service Providers (ISPs) are often under-delivering on promised network speeds and bandwidth. And while the Federal Communications Commissio...

Access control can sometimes get overshadowed by video surveillance Technology is shifting rapidly in the access control market, but another obstacle is the need to communicate the value of the technology to users. Specifically, access control can sometimes get overshadowed by video surveillance as it competes for a share of the customer’s security dollars. From a pure security standpoint, electronic access control is better suited than video surveillance to keeping...

A planned migration provides the ability to plan, budget and control the path to an improved access control environment The installed base of legacy systems presents opportunities and obstacles for providers of newer access control systems. Most end users would prefer not to do a full rip-and-replace upgrade. Therefore, integrators (and manufacturers) have to find a smooth transition path. Access control customers eager to embrace the newest capabilities on the market are ofte...

Access control systems that leverage proprietary technologies severely limit system flexibility Access control’s ongoing transition from closed systems to more open integration provides benefits for integrators, and especially for end users looking to maximize their system return on investment. End users want greater flexibility, specifically in terms of hardware choice. As a result, more non-proprietary solutions are coming to market. For the integrator, offering more o...

Communicating access control information across multiple platforms is simplified with the PSIA's PLAI specification Managing access control across large companies or institutions, including those that span giant campuses or even multiple locations all over the world, is essential to optimum security. Too often, however, the effectiveness of a company’s access control system – or, more likely, of its multiple access systems that were installed in various locations o...

The Security Girl has become much more than a brand for American Fire & Security By Deborah O'Mara, SourceSecurity.com's dealer/integrator correspondent In the security industry, you want to be different, and what’s more memorable than a company avatar turned ambassador that sports some rockin’ pink hair? Only The Security Girl’s hairdresser knows for sure! Erica Wood, chief security officer and co-owner of American Fire & Security (AF&S) i...

The secure inner doors of the vestibule at the front entrance of Park and River Forest High School Most school visitors have legitimate reasons for coming to school. A frightening few, however, show up with violent or other illegal intentions. Today, school security directors are actively managing visitors with secured front door vestibules and visitor management software. Oak Park and River Forest High School, a single-school district serving Oak Park and River Forest, Ill.,...

Remote monitoring offers a multiplying effect on security efforts The growth of IP-based networks has made it possible for security professionals to easily monitor surveillance activity from any internet-enabled PC, smartphone, or tablet anytime, anyplace. More and more, businesses are realizing that remote monitoring can have a significant impact on their bottom line. Whether you’re a retail outlet, bank or hotel, remote monitoring offers a multiplying effect on securit...

Integrators are embracing the many ways the cloud helps smaller companies succeed Hosted and managed security services aren’t for large enterprises only. SMBs (small-to-medium businesses) are taking advantage of the inherent operational and cost efficiencies of deploying managed services. Web-based or cloud services like access control and video provide convenience, ease of use and lower total cost of ownership. Cloud services are accessed without downloading and mainta...

Newer concepts and modern security solutions help achieve operational efficiencies in the retail sector Asset protection across retail organizations is a necessary evil. When shrinkage is on the rise, margins are low, competition is fierce and the economic climate is still somewhat uncertain, retailers need to maximize any investment in technology and consider how it can positively impact their bottom line. Steve Bocking, Sales Engineering Manager at Genetec, explains that...

Security standardization reduces operational requirements Controlling identified risks at all of your sites, anywhere in the world, can be difficult. Especially when taking budget constraints into account. How can you ensure all of your people have a secure working environment? And that all employees, everywhere, adhere to your security policy? Nancy Wanders, Business Development Manager Asia/Pacific at Nedap, states that standardising security gives this assurance and more. I...

Cybersecurity is a critically important aspect in today’s increasingly IP-driven world of physical security The physical security market tends to dismiss issues of cybersecurity as outside its area of expertise, but cyber-threats are a problem that has been ignored for too long. The fact is, cybersecurity is a critically important aspect of the systems our industry provides in the increasingly IP-driven world of physical security. And the risk isn’t just reserved...

900 MHz wireless and WiFi (2.4GHz) are different technologies but sometimes used interchangeably 900 MHz wireless and Wi-Fi (2.4 GHz) are sometimes used interchangeably in the access control world to describe solutions that do not require running wires all the way to the opening. It’s true that, as wireless options, both technologies offer some general advantages over traditional hardwired solutions.In this article, Minu Youngkin, Allegion, Integrator Marketing Mana...

Access control growth is driven by several factors A major shift from PC-based clients systems to solid state, embedded operating systems, browser-based user interfaces, remote services, and changes in compliance legislation are helping drive the rapidly growing adoption of access control systems in both the residential and commercial security markets. John LaFond, VP of Integrated Systems at Linear LLC, explains these contributing factors as Linear LLC looks towards the futur...

More efficient event-driven video surveillance can be achieved by replacing VCA with physical detection Event-driven video for surveillance and recording involves using a video recorder or video management software system that is triggered by movement in the areas where cameras are located. Event-driven video can be achieved by using intelligent motion detection or video contents analytics (VCA) on the camera, recorder or PC server. Recently, performance of VCA has improv...

A health and performance monitoring system geared specifically to the physical security marketplace can be beneficial for all If a security or video surveillance / CCTV system isn’t working, who’s to blame? Or more to the point, what’s to blame? Is the problem the malfunction of a specific device on the edge of the IP network, or is it a network or other system failure? How can an end user or dealer / installer know what the problem is? How can a ca...

Reporting has a direct effect on an organization’s security and safety At what time of day do you have most people in your building? Do you have enough parking spaces for your employees? Are there always enough first aiders in the building to meet safety requirements? Security systems provide a wealth of data, which can provide the answers to these questions and more. By extracting reports from your system, you can gather valuable information to increase safety or improv...

Bluetooth Smart creates new ways to open doors and gates The latest generation of access control systems offers more secure and sophisticated credentials, and new credential form factors including mobile devices that offer a more secure and convenient way to open doors and parking gates. Mobile access control also delivers a simple and user-friendly secure identity management process, and a platform for integrated, multi-layered physical access control (PACS) and IT security s...

Law enforcement and pure problem-solving skills will play less of a role for the future security director Much effort has been put down in the professionalization of security work. Not only is it a recurring topic of conversation at events for security professionals, but also a formal topic of concern for ASIS – having active task forces devoted to the promotion of professionalization and academization of security practice as well as a recently updated standard (ANSI/ASI...

Quantifying information provides insights for business to improve performance management The ability to measure and analyze the effectiveness of security operations is extremely useful – not only for identifying and addressing an organization’s vulnerabilities, but also for demonstrating security’s mitigating impact on overall risk levels along with the higher-level value security delivers to a business. Brian McIlravey, Co-CEO at PPM, explains how security m...

Centralized PIAM provides necessary security and operational reinforcement Similar to schools, airports and other semi-public facilities, hospitals and other healthcare facilities are grappling with the new reality that dictates stronger and more enforceable access restrictions. In these new circumstances, the need for security must be balanced with the individual’s need to easily move about the hospital by allowing medical staff, visitors or contract workers to go a...

Key control is a very strategic and integral element within a school’s security platform It used to be that the word “lockdown” was only ever used in reference to an emergency protocol to restrict movement in a prison environment. Today however, the term is in common usage in educational and other environments to describe measures taken under certain conditions of threat. In this article, Fernando Pires, VP of Sales and Marketing at Morse Watchmans, explain...

 How might "competing technologies" impact HDcctv’s efforts to gain traction as an alternative to IP? Editor's Note: HDcctv Alliance has announced that Dahua has opened its patented HDCVI technology to the global video surveillance industry as the basis for HDcctv's AT 2.0 standard. For additional elaboration on what the move means to the growing market for higher-resolution CCTV, we approached Todd Rockoff, chairman and executive director of HDcctv Alliance. Sourc...

Innovation in the world of physical security systems tends to be a reactive response Threats such as Mifare hacking, the General Data Protection regulation coming in 2016, and the need for security to integrate with other IT-based systems – these are just some of the challenges security manufacturers and system users have to deal with and respond to. Daryn Flynn, Business Development Manager at Nedap Security Management, states that external factors such as these do...