Case studies

Intent on bringing the Houston Open back to Memorial Park Golf Course, the Houston Parks and Recreation Department (HPARD) reached out to the Houston Living Lab (HLL), Milestone Systems, and their technology partners for assistance in designing and installing a security upgrade on par with the PGA Tour. In 2019, the Astros Golf Foundation began a $34 million renovation of the historic course and related facilities, including security upgrades. After 57 years, the Houston Open returned in 2020...

Located in downtown Houston, Texas, USA at the George R. Brown Convention Center (GRB), the Houston Living Lab (HLL) serves as a testing ground for city departments and partners to test and validate new technology. In 2017, the Houston First Corporation (HFC) established the lab following a successful collaboration with Milestone Systems and several other security manufacturers to rapidly deploy video technologies for nearly one million attendees at the Super Bowl Live festival. Now HLL develo...

The City of Houston’s Metropolitan Multi-Service Center (MMSC) at West Gray is on a mission to be a pioneer in providing meaningful opportunities for citizens to fully participate in accessible sports, recreation, and wellness activities. With a capacity of 350 people, the MMSC has become an anchor site for the disability community in the Houston area. According to the Mayor’s Office for People with Disabilities, residents with disabilities in Houston make up about 10% of the total...

Client security is important to Global Cargo Panama, a logistic services company based in the Colón Free Trade Zone that delivers logistical support for goods and warehousing services to businesses globally. While having a video system increases security, Global Cargo Panama's main objective was not to protect itself from a specific threat. Instead, the company's goal was to find a tool to help them offer their clients the peace of mind that their cargo is always secure. The Panama Canal...

Alarming increases in vehicle thefts, unsolved traffic collisions, and stolen cargo in the Mexican State of Tlaxcala, motivated the Executive Commission of the State Public Security System (CESESP) to expand and upgrade its video security system. To counter the rise in crime, the CESESP sought a flexible, scalable, open-platform video management system (VMS) that could seamlessly incorporate existing cameras as well as over 800 new cameras and edge devices from a range of hardware and software...

As one of the main tourist destinations in the Caribbean, The Bahamas welcomes nearly seven million visitors every year. Unfortunately, the City of Nassau, the capital of the Bahamas, has seen increased crime in certain parts of the city over the last several years from pickpockets and vehicular crimes to armed robberies and kidnappings.   Policing, safety, and security Based in Nassau, the Royal Bahamas Police Force (RBPF) employs over 3,000 officers and provides policing, safety,...

When the Utah Transit Authority (UTA) decided to expand their rail lines in 2013, they knew that their surveillance systems would need a major upgrade to keep both passengers and property safe and secure. An open platform video management software (VMS) solution and flexible storage proved to be the clear choice to efficiently support a growing public transit system as new business opportunities came to the region. Challenge: Safe public transit sets the stage Local leaders know that a top-no...

Australian systems integrators can now deliver a new generation of seamless, end-to-end security solutions powered by Quanika’s Enterprise and VisitorPoint software, following a distribution agreement between the two companies. Quanika Enterprise enables out-of-the-box integration with world-pioneering tech from Axis Communications including its full range of network cameras, door controllers, and audio devices as well as a choice of video management software. Users can connect, off-the-s...

Carrier Global Corporation, a global provider of healthy, safe, sustainable, and intelligent building and cold chain solutions is delivering a full suite of innovative building technologies at Emory Healthcare’s new cutting-edge Musculoskeletal Institute (MSKI) in Atlanta, Georgia. Advanced solutions Carrier and Emory are collaborating to implement advanced solutions from Carrier’s Healthy Buildings Program – including HVAC, building automation, fire detection, access, and vi...

BCD, the global pioneer in IP video data infrastructure solutions, has released a new version of its exclusive Harmonize iDRAC software plug-in for Milestone Systems’ XProtect® video management system (VMS). First launched in May 2021, Harmonize iDRAC for Milestone was developed by BCD to integrate specifically with XProtect and allow for hardware events, notifications, and alarms to be presented within the VMS, giving system integrators and end-users the ability to monitor iDRAC feat...

New research has found that more than half (55%) of the UK population don’t know what a smart city is, despite global spend reaching $124 billion in 2020 and at least 18 cities across the UK already having rolled outsmart technology. When asked if they understand what is meant by smart city, just 18% of people said that they are very familiar with the concept, while 28% said that they think they have a rough understanding. On the other hand, a fifth (20%) of people had never even heard t...

Smart technology must be at the heart of British public transport systems to help regain public trust in its safety and security, suggests new research into public opinion of smart cities. Despite 85% of the UK’s rail network running, the research by Milestone Systems has revealed that almost four in 10 (39%) are now more reluctant to use public transport, and one in 10 (10%) would not use public transport at all due to worries about infection risk. Improved infrastructure to gain back t...

As a museum, the retired USS Midway Aircraft Carrier offers the public the opportunity to visit the decks of an important part of US military history. In recent years, the museum was outgrowing its original video management system, which consisted of a mere 40 cameras. USS Midway Museum The USS Midway Museum’s need for a new video surveillance system stemmed from the desire to protect both guests and the unique premises. When accidents happen onboard, the team must be notified immediatel...

PMT Security deployed an advanced facial recognition system at a busy shopping center in Sydney, integrated with Milestone’s open platform XProtect® video management software (VMS). This helps the retail complex to keep things safe for customers and stops repeat shoplifting offenders before they can do it again. In Western Sydney, a central retail center is a destination for shoppers who choose from 50+ specialty stores, ‘big box’ retailers, food chains and a wide variety...

As the largest non-gaming, in-hotel exhibition space in the world, the Marriott Gaylord Opryland needed to upgrade its unstable security system to an open platform VMS, in order to protect against false claims and liability. With nearly 3,000 rooms and 15 restaurants, the 700,000-square-foot Marriott Gaylord Opryland Resort & Convention Center offers a wide range of attractions, including an outdoor golf course and nine acres of indoor gardens, all underneath climate-controlled glass atrium...

The Dover International Speedway’s high-banked, one-mile concrete oval racing track is also known as ‘The Monster Mile’. The race track hosts six thrilling NASCAR races a year, at the sports complex that covers more than 800 square acres of land area, in Kent County, Delaware, USA. The race track’s grounds have also been home to the famous four-day Firefly Music Festival, which normally hosts approx. 100 bands, playing across the six stages located at the event. Jim Hosf...

When overseeing the installation of video surveillance in a refinery, it is necessary to understand that there are a number of complex issues that must be resolved. The infrastructure is, generally, very large and presents a series of extremely dangerous environments and processes that must be closely monitored in order to ensure that the numerous manufacturing operations taking place are carried out safely. Monitor large complex One of the customers in Mexico has asked for a system that enab...

OPTEX Teams up with Mobile Pro Systems to create a Rapid Security Deployment Solution for a high-end condominium builder in Extreme Weather Conditions. The solution was required for a large construction site for Cove Properties, one of Alberta, Canada’s premier luxury condo builders. Weather conditions With many developers and construction companies building throughout the year, they're forced to battle a myriad of different weather conditions including rain, sleet, snow and extreme cold...

Canyons School District is located in the Southeast region of Salt Lake County, Utah. The school system serves approximately 33,900 students in 44 schools, including 29 elementary schools, eight middle schools, five high schools, and several special program schools.  This large district covers 192 square miles and relies on a well-coordinated bus system to transport 15,000 students daily on bus routes that cover close to 1.5 million miles a year. The district's 200 Transportation Department...

DHL Express is the global provider of international shipping and courier delivery services, and has a major market share of express logistics in the Middle East with a strong customer base in Saudi Arabia. DHL Express has facilities at all the major airports and in most of cites in Saudi Arabia and the fastest clearance in KSA when compared to its competition. Saudi Arabia is one of DHL’s key markets and the delivery firm strives to be close to its customers here. But with facilities spre...