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How Smart Technology Is Simplifying Safety And Security In Retirement Villages
How Smart Technology Is Simplifying Safety And Security In Retirement Villages

James Twigg is the Managing Director of Total Integrated Solutions (TIS), an independent life safety, security and communication systems integrator, specializing in design & consultancy, technology and regulatory compliance. Total Integrated Solutions work primarily with retirement villages, helping to ensure the safety of residents in numerous retirement villages across the country. In this opinion piece, James shares how smart technology is helping security teams and care staff alike in ensuring the safety and security of their spaces, amid the COVID-19 pandemic and beyond. Impact of smart technology Smart technology is having an impact on pretty much every aspect of our lives Smart technology is having an impact on pretty much every aspect of our lives. From how we travel, to how we work, to how we run our homes. It’s not unusual to have Alexa waking us up and ordering our groceries or Nest to be regulating the temperature and energy in our homes. And while there’s a popular misconception that people in their later years are allergic to technology, retirement villages and care homes are experiencing significant innovation too. And the result is not only improved quality of life for residents, but also improved safety and security systems for management teams. Switching to converged IP systems I’ve been working in the life safety and security industry for over fifteen years. When I first joined TIS, much of the sector was still very analog, in terms of the technology being installed and maintained. Slowly but surely, we’ve been consulting and advising customers on how to design, install and maintain converged IP systems that all talk to each other and work in tandem. I'm excited to say retirement villages are some of the top spaces leading the way, in terms of technological advancement. Improving the quality of life for residents A move into a retirement village can be daunting and one of the key concerns that we hear about is the loss of independence. No one wants to feel like they are being monitored or to have someone constantly hovering over them. One of the ways we’ve used smart technology to maintain residents' independence is through devices, such as health monitors and motion sensors. For example, instead of having a member of staff check-in on residents every morning, to ensure they are well, sensors and analytics can automatically detect changes in routine and alert staff to possible problems. Similarly, wearable tech, such as smart watches give residents a chance to let staff know they are okay, without having to tell them face-to-face. As our retirement village customers have told us, a simple ‘I’m okay’ command can be the difference between someone feeling independent versus someone feeling monitored. Simplifying and improving security systems Smart technology gives care staff and security oversight of the needs of residents For the teams responsible for the safety of the people, places and spaces within retirement villages, smart technology is helping to improve and simplify their jobs. Smart technology gives care staff and security oversight of the needs of residents, and ensures rapid response if notified by an emergency alert, ensuring they know the exact location of the resident in need. And without the need to go and physically check-in on every resident, staff and management can ensure staff time is being used effectively. Resources can be distributed where they are needed to ensure the safety and wellbeing of those residents who need extra consideration. 24/7 surveillance When planning the safety and security for retirement villages, and other residential spaces, it’s no use having traditional systems that only work effectively for 12 hours a day or need to update during the evening. Surveillance needs to be 24/7 and smart technology allows that without the physical intrusion into people’s spaces and daily lives. Smart technology ensures that systems speak to each other and are easily and effectively managed on one integrated system. This includes video surveillance, which has also become much more effective as a result of advanced video analytics, which automatically warn staff of suspicious behavior. Securing spaces amid COVID-19 This year has, of course, brought new challenges for safety. COVID-19 hit the retirement and residential care sectors hard, first with the initial wave of infections in mid-2020 and then, with the subsequent loneliness caused by the necessary separation of families. As essential workers, we worked closely with our customers to make sure they had everything they needed As essential workers, we worked closely with our customers to make sure they had everything they needed during this time, equipping residents with tablet devices to ensure they could stay connected with their families and friends. It allowed residents to keep in touch without risking transferring the virus. Thermal cameras and mask detection And now that we’re emerging out of COVID-19 restrictions and most residents can see their families again, we’re installing systems like thermal cameras and mask detection, so as to ensure that security will be alerted to anyone in the space experiencing a high temperature or not wearing proper PPE. Such steps give staff and families alike, the peace-of-mind that operational teams will be alerted at the earliest possible moment, should a COVID-19 risk appear. Thinking ahead to the next fifteen years, I’m excited at the prospect of further technological advancements in this space. Because at the end of the day, it’s not about how complex your security system is or how you compete in the industry. It’s about helping teams to protect the people, spaces and places that matter. I see smart technology playing a huge role in that for years to come.

The Post-Pandemic Mandate For Entertainment Venues: Digitally Transform Security Guards
The Post-Pandemic Mandate For Entertainment Venues: Digitally Transform Security Guards

As the COVID-19 pandemic wanes and sporting venues open-up to full capacity, a new disturbing trend has hit the headlines - poor fan behavior. Five NBA teams have issued indefinite bans on fans, who crossed the line of unacceptable behavior, during the NBA playoffs. Major League Baseball stadiums have a recurring problem with divisive political banners being strewn over walls, as part of an organized campaign, requiring fan ejections. There was a brawl between Clippers and Suns fans after Game 1 of their playoff series. And, the U.S. vs. Mexico Nations League soccer game over the Fourth of July weekend had to be halted, due to fans throwing objects at players and screaming offensive chants. Cracking down on poor fan behavior Security directors are consistently reporting a disturbing uptick in poor fan attitude and behavior With players across all major sports leagues commanding more power than ever before, they are demanding that sports venues crack down on poor fan behavior, particularly when they are the targets of that behavior. Whether it’s an extension of the social-media divisiveness that’s gripped society, or people unleashing pent up negative energy, following 15 months of social isolation, during the COVID-19 global pandemic, security directors are consistently reporting a disturbing uptick in poor fan attitude and behavior. They’re also reporting a chronic security guard shortage, like many businesses that rely on relatively low-cost labor, finding candidates to fill open positions has been incredibly difficult. Low police morale To add the third component to this perfect storm, many police departments are struggling with morale issues and officers are less likely to put themselves into positions, where they could wind up in a viral video. According to the Police Executive Research Forum, police officer retirements in the U.S. were up 45% in the April 2020 - April 2021 period, when compared to the previous year. Resignations were up 18%. In this environment, officers may be less likely to undertake fan intervention unless it’s absolutely necessary. This can seem like the worst of times for venue security directors, as they need more staff to handle increasingly unruly patrons, but that staff simply isn’t available. And, because the security guard staffing industry is a commoditized business, companies compete almost solely on price, which requires that they keep salaries as low as possible, which perpetuates the lack of interest in people participating in the profession. Digital Transformation There is only one way out of this conundrum and that is to make security personnel more efficient and effective. Other industries have solved similar staffing and cost challenges through digital transformation. For example, only a small percentage of the total population of restaurants in the U.S. used to offer home delivery, due to cost and staffing challenges of hiring dedicated delivery personnel. Advent of digital efficiency tools But with the advent of digital efficiency tools, now virtually all restaurants can offer delivery But with the advent of digital efficiency tools, such as UberEATS and DoorDash, now virtually all restaurants can offer delivery. Likewise, field-service personnel are digitally connected, so when new jobs arise, they can be notified and routed to the location. Compare this to the old paper-based days, when they wouldn’t know about any new jobs until they picked up their work schedule at the office, the next day and you can see how digital transformation makes each worker significantly more efficient. Security guards and manned guarding The security guard business has never undergone this kind of digital transformation. The state-of-the-art ‘technology’ has never changed - human eyes and ears. Yes, there are video cameras all over stadiums and other venues, but behind the scenes is a guard staring at a bunch of monitors, hoping to identify incidents that need attention. Meanwhile, there are other guards stationed around the stadium, spending most of their time watching people who are doing nothing wrong. Think about all the wasted time involved with these activities – not to mention the relentless boredom and ‘alert fatigue’ from false-positive incident reporting and you understand the fundamental inefficiencies of this labor-based approach to security. Now think about a world where there’s ubiquitous video surveillance and guards are automatically and pre-emptively notified and briefed, when situations arise. The fundamental nature of the security guards profession changes. Instead of being low paid ‘watchers’, they instead become digitally-empowered preventers. AI-based screening and monitoring technology This world is happening today, through Artificial Intelligence-based screening and monitoring technology. AI-powered weapons-detection gateways inform guards, when a patron entering the venue is carrying a gun, knife or other forbidden item. Instead of patting down every patron with metal in their pockets, which has been the standard practise since walk-through metal detectors were mandated by sports leagues following 9/11, guards can now target only those who are carrying these specific items. Video surveillance and AI-based analytics integration Combining surveillance video with AI-based advanced analytics can automatically identify fan disturbances Combining surveillance video with AI-based advanced analytics can automatically identify fan disturbances or other operational issues, and notify guards in real time, eliminating the need to have large numbers of guards monitoring video feeds and patrons. The business benefits of digitally transformed guards are compelling. A National Hockey League security director says he used to have 300 guards manning 100 walk-through metal detectors. By moving to AI solutions, he can significantly reduce the number of scanning portals and guards, and most importantly redeploy and gain further operational efficiencies with his overall operational strategy. Changing staffing strategy This changes the staffing strategy significantly and elevates the roles of guards. Suddenly, a US$ 20-per-hour ‘job’ becomes a US$ 40-per-hour profession, with guards transformed into digital knowledge workers delivering better outcomes with digitally enabled staffs. Beyond that, these digitally transformed guards can spend a much higher percentage of their time focused on tasks that impact the fan experience – whether it’s keeping weapons out of the building, pro-actively dealing with unruly fans before a broader disruption occurs, or managing business operations that positively impact fan patron experience. Digitally transforming security guards Perhaps most important, digitally transforming security guards elevates the profession to a more strategic level, which means better pay for the guards, better service for clients of guard services, and an overall better experience for fans. That’s a perfect storm of goodness for everyone.

Securing A Sustainable Future
Securing A Sustainable Future

The UK Government has set out an ambitious ten-point plan, known as the green industrial revolution, with an aim “to forge ahead with eradicating its contribution to climate change by 2050.” This makes our government the first major economy to embrace such a legal obligation. Green recovery Acknowledging climate change and meeting net-zero is a demanding challenge especially for those affected by the pandemic. But the UK Government, with the launch of its aspiring strategy, is investing everything in its power to promote a ‘green recovery.’ Here, Reece Paprotny, Commercial Manager and Sustainability Champion at Amthal, highlights how the fire and security industry has an opportunity to use the current recovery period to explore its own sustainable journey and embrace the significance of environment, economic and social collaboration, transparency, and accountability. Employing sustainable technologies Pressure is mounting on construction to find ways to reduce emissions and help meet net-zero targets The perception is that COVID-19 presents a once-in-a-lifetime opportunity to re-write the existing rulebook. This is riding on the significance of changing public support for more environmentally friendly living opportunities, with associated cost savings, efficiencies, and cleaner industries. Innovative sustainable technologies are the key to kickstart this route to success.  Nowhere can this be seen more than in the built environment, which currently contributes to 40% of the UK's carbon footprint. Pressure is mounting on construction to find ways to reduce emissions and help meet net-zero targets. This is through the entire life cycle of a building, to reduce their impact on the environment from planning stages, through build and demolition. Building the right environment By creating the right policy environment, incentives for innovation and infrastructure, the Government can encourage companies to seize the sustainable opportunities of new technologies and value chains linked to green sectors. They can accelerate the shift of current carbon-intensive economic and industrial structures onto greener trajectories, enabling the UK to meet global climate and development goals under the Paris Agreement on climate change and the 2030 Agenda for Sustainable Development. Transparent working practices Each industry sector is expected to engage and pledge its support to achieve the significant deadlines. Every company can make a difference, even with small steps towards a sustainable future. So while elements such as safety and security represent just one component of building the right sustainable environment, it paves the way to opening up our sector to greater efficiencies, transparent working practices, and encourages collaborative use of resources. Sustainability in security The security sector has a significant opportunity to incorporate ‘going green’ into its practices In fact, the security sector has a significant opportunity to incorporate ‘going green’ into their processes, and practices. This is right from product lifecycles to more environmentally friendly work practices when it comes to maintenance and monitoring services. When integrating environmentally friendly practices, starts with the manufacturing and production of the wide variety of systems in operation for the security sector. And some certifications and guidelines can be achieved, such as the ISO 14000 which looks into eliminating hazardous materials being used which in turn will reduce carbon footprint.  Upgrading supply chain process Observing the complete supply chain and working with partners to reduce unnecessary travel, shipments, and transportation of products, can all contribute and create sustainable processes.  In the maintenance and monitoring of products, it is essential installers and security specialists consider their own environmental impacts. Simple changes such as switching company vehicles to electric options for site visits can make a significant difference to climate change and improving air quality. Presenting sustainable ways of disposing of products at the end of their natural lifecycle is key to change in our sector. This is especially in the security industry where many customers will need a complete overhaul of outdated solutions or need systems upgrading due to changing threat levels. Sustainable evolution Progress is being made, specifically in the fire and security industry, in its sustainable evolution. Businesses are trying to develop a reputation for “sustainability” or “good corporate citizenship.” And it has gone well beyond the theory to the practical, where companies recognize activities have an impact on the environment and are also reviewing the social and economic influences. Three pillars of sustainability In a recent interview, Inge Huijbrechts, the Global Senior Vice President for safety and security and Responsible Business at Radisson Hotel Groups sees her vision to combine safety, security, and sustainability. Inge focuses on three pillars, namely, Think People, Think Community, and Think Planet. Think People means that we “always care for the people in our hotels and our supply chain.” So, in outwards communications, safety and security were always part of the Think People focus area. Think Community is caring and contributing in a meaningful way to communities where we operate. Finally, Think Planet makes sure that “our footprint on the environment is as light as it can be in terms of energy, water, waste, and carbon, and making sure that we incorporate sustainability into our value proposition.” Moving forward Apprenticeship schemes are integral to ‘think people’ and have a role to play in the social impact on the security industry There are immediate actions that can be taken by companies in the security industry to support sustainable development, working right from within a company to supporting industry-wide initiatives. From a social perspective, at a foundation level, “Think People’ can see the Living Wage Foundation as an example of a commitment to a team.  This is for businesses that choose to go further and pay a real Living wage based on the cost of living, not just the Government minimum. Apprenticeship schemes are also integral to ‘think people’ and have a pivotal role to play on the social impact on the security industry.  It addresses the sector-wide issue of finding employees with the right mix of skills to collaborate and meet discerning consumer demands for increasingly smart security solutions for homes and businesses. Impact of the full lifecycle of products From an environmental view, or ‘think planet,’ we need to collectively look at all elements of our industry, with a desire to analyze the impact of ingredients used, supply chain, or manufacturing alone, and also consider the full lifecycle of our selected products from creation to end of life. As Jamie Allam, CEO Amthal summarises, “This is a long-term, sustainable investment in our people, our products, and our business based on our values.” “When put together, a social team which feels empowers and operates in environmental optimum working conditions is in a position to provide a great experience to our customers, creating an economic positive difference. It forms the basis of a sustainable sector vision for the security industry-wide to adopt.” Taking action Amthal is taking action based on the ready-made universally agreed UN 17 Sustainable Development Goals. Also known as Global Goals, these are at the heart of the 2030 Agenda for Sustainable Development, adopted by all United Nations Member states. This agenda is a plan of action for people, the planet, and prosperity. By being an early adopter, we believe we can engage with customers, partners, and suppliers on these issues and generate opportunities to innovate for mutual and industry sector benefit. Together, we can contribute to building a more sustainable security sector and future, and contribute to the UK Government’s green industrial revolution.

Latest Compro Technology Inc. news

COMPRO IP Camera Series Integrates With Synology NAS System To Provide High Quality Surveillance Solution
COMPRO IP Camera Series Integrates With Synology NAS System To Provide High Quality Surveillance Solution

COMPRO Technology Inc., a leading provider of innovative video surveillance solutions, recently announced that COMPRO IP cameras are now wider range IP camera compatibility with renowned Synology NAS system, to bring a high quality surveillance solution to the market. The combination of COMPRO IP cameras and Synology NAS system provides a perfect choice for users looking for a convenient mobile surveillance and video recording solution. Now COMPRO’s users are able to create an optimal surveillance solution, adding to the signature backup and network storage functions that Synology has been well-known for. COMPRO is a professional manufacturer of IP cameras and surveillance solutions, and offers a wide range of IP cameras that reflect COMPRO’s dedication to innovation, quality and continuous improvement. Synology NAS system provides a flexible and economic alternative to manage multiple IP cameras on a centralized web interface, introducing live view and video recording in both non-stop and motion-detection modes. This integration provides users of COMPRO IP cameras with an even wider range of options to create a professional video surveillance system. Since mobile device users have become the focus of the market, this integration provides an excellent surveillance solution combination that   allows users to fully take the advantage of mobile cloud computing while also being able to enjoy Synology NAS’s reliability with regards to storage and backup. Currently, there are 16 models of COMPRO IP cameras support Synology NAS system: TN series: TN50, TN50W, TN500, TN1500 IP series: IP50, IP55, IP60, IP70, IP530, IP540, IP550, IP570 NC series: NC1200, NC2200, NC3230, NC4230 To expand video recording of these camera series and offer more flexibility on IP solutions to users, COMPRO is glad to have the opportunity to work with Synology for system integration. There will also be more models to join this crew soon!

Compro Technology’s Network Cameras Secure New Day Care Centre
Compro Technology’s Network Cameras Secure New Day Care Centre

 Compro's IP60, IP70 and NC450 network cameras were installed at the day care centreCompro Technology, a leading manufacturer of a full range of IP surveillance and security products, has helped the Christian Life Church in California, U.S. successfully deploy more than a score of Compro network cameras to secure its newly opened day care centre and allow parents to check in on their children in the day care centre from anywhere and at anytime.For more than three quarters of a century, the Christian Life Church, located in Long Beach California, built lasting and meaningful relationships with local community. Plans were afoot to open a day care centre inside the church, and in September, children and families in this local community were about to see the plans materialise. With the opening date of the day care centre approaching, the church was in need of new surveillance cameras to secure the day care centre and, more importantly, to provide a means for the parents and families to access live camera video and see their children's activities in the day care centre via the Internet.After deliberation, the church decided to install Compro IP60 and IP70 network camera in the day care centre and put up a Compro NC450 outdoor bullet network camera to watch over the church's parking lot. Compro cameras were chosen mainly for their high-quality megapixel video streaming, friendly browser interface and cell phone monitoring capability. Additionally, the IP66-grade weather resistance, PoE, IR LEDs and IR-cut filter provided by NC450 are the reason why the church chose it for parking lot surveillance.Since the day care centre opened, the church staff and the parents have been satisfied with their new tool to check in on their children as they go about their daily tasks, all thanks to the smartConnect technology Compro introduced on its IP60 and IP70. The smartConnect technology enables remote camera viewing on a variety of Internet-connected devices, which includes PC, iPhone, Android Phone, tablet, PDA. The parents can also watch live camera feed right on their iPhone and Android phone using the exclusive Seedonk smartphone app.Once again, this Californian church has helped meet the needs of its members and brought positive effect to the local community.

Compro Showcases Home And Business SmartConnect Video Surveillance Technology At ISC West 2011
Compro Showcases Home And Business SmartConnect Video Surveillance Technology At ISC West 2011

 Compro's SmartConnect is the ideal for consumers who want a user-friendly camera for the home and the small/medium business 2011 marks the second year of Compro's attendance at the ISC West show. Today, we are giving you a preview of one of Compro's major themes at the ISC West 2011 - smartConnect technology, featured on Compro IP series network cameras. Why smartConnect?One of the key obstacles to the wide-spread adoption of IP-based surveillance camera system is the often complex and difficult-to-manage network routing issue. Over the years, home and SMB (small and medium businesses) users have been demanding an easy-to-use solution that requires no router configuration. The smartConnect technology is Compro's answer to consumers who want an IP camera that simply works out of the box. The technology adopts an intelligent networking engine powered by Seedonk to eliminate the complicated router configurations for good and provides consumers with simple plug-and-play camera setup. So whenever they buy a Compro IP camera with smartConnect, they can simply connect the cables, install the software, and immediately the camera kicks in and starts providing anytime, anywhere surveillance.  Technology Advantages Compro smartConnect technology is built on a versatile Seedonk platform, which comprises Seedonk IM client, Seedonk mobile client, and Seedonk web client, all of which help Compro IP cameras stand out from the pack. The Seedonk IM client works like an instant messenger and lets users use one master ID/password to log on to and manage multiple cameras, saving them the hassle of remembering every camera's IP address. The Seedonk web client works on all popular web browsers on the market. The Seedonk iPhone and Android app bring consumers a unique mobile monitoring experience at no additional cost. Furthermore, as the technology uses a cloud server to facilitate the connection and viewing of IP cameras, many cloud-based surveillance applications are in the realm of possibility. The technology's proprietary communication protocol and data encryption support also makes it highly secure and reliable. Practical Applications Compro IP cameras with smartConnect offer a sea of viable real-world applications. They can secure properties and communities, record and broadcast life's important moments, bridge the communication between people, and help companies attract more business. For instance, smartConnect can be transformed into a powerful car theft prevention tool. How? The ease to use of smartConnect cameras lets car owners effortlessly set up cameras and remotely monitor their garage 24/7. Parents can also use the technology to keep an eye on their teen drivers. When a teenager gets on the road, the onboard Compro IP camera, when equipped with 3G connectivity, can live feed the interior view of the vehicle to the parents' smartphone. And in case anything unexpected happens, the camera can capture high-quality video evidence later used to distinguish responsibility.SmartConnect can also be a convenient tool to share our joyful moments with loved ones. Got family members or friends who cannot be at your wedding? The technology allows you to set up a wireless camera with ease and broadcast the wedding on the Internet.  The cloud-based Compro DVR is based on the Seedonk platform and will bring great flexibility for home and SMB users With a simple mouse click, your relatives, friends, and Facebook buddies the world over can watch you walk down the aisle with that blissful look on your face.The technology can also no doubt be used to promote business for companies. For examples, a restaurant can easily set up cameras using smartConnect and let frequent diners check whether their favorite seat is still available. A beauty salon can use the technology to stream the video of fabulous hair stylist working magic on customers on its website. A parking lot owner can set up smartConnect cameras to let customers look for available spot in advance and then let them monitor their car on smartphones while they are shopping. Still, the technology has much untapped potential and countless new applications are waiting to be discovered. Future Cloud-based Service Since the technology utilizes a cloud server, there are numerous cloud-based, value-added surveillance applications in the future. Amid them, the cloud-based Seedonk DVR is currently in the making. The cloud-based DVR will offer motion-triggered recording, storage and retrieval of video recordings, multi-channel playback, etc. (with a service charge) The DVR will bring great flexibility and scalability for home and SMB users. Finally, given the impressive set of features, Compro smartConnect solution is something you won't want to miss at the 2011 ISC West.

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