Traka Access Control Softwares (2)
Manage your assets anytime anywhere... Traka’s Traka Web, version 1 allows Traka Touch systems to be managed from any platform, including phones, tablet devices and PC’s, that can run a browser. It has been built to provide simple administration, quick links to actions such as remote release and easy access to summary reports and events. Traka Web adopts the highest security standards for data encryption to ensure data transfer is secure. It is multi lingual with the ability to associate language with user logins meaning it automatically changes depending on who logs into the system. Benefits The benefits of Traka Web is that it only needs be installed on one PC but is accessible from any device that has connection to the server. It does not require time intensive installation on existing networks, which can provide obstacles for IT departments and highly secure networks. Although Traka Web is currently only available for use with Traka Touch there is a comprehensive roadmap of releases and developments for the next 18 months that will mean Traka Web has all the functionality and scalability of Traka32.Add to Compare
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In daily work and life, various locks have always played the role of protecting asset safety. In different usage scenarios, the most appropriate lock must be selected to maximize benefits. In the past applications, the difficulties encountered by managers are as follows. Unlocking authority is difficult to control, unclear access records, emergency unlocking, and troublesome upgrade and installation. Through the following points, how the key-centric access management system solves such problems. Access management system The key-centric access management system, also known as intelligent passive electronic lock system, which is based on three elements: electronic keys, electronic cylinders and management software, can provide powerful and traceable access control. Each smart key is unique and cannot be copied, and in the event of loss or theft, these keys can be quickly disabled. Each smart key is unique and cannot be copied, and in the event of loss or theft, these keys can be disabledIn the process of using traditional mechanical locks, it is not difficult to find that it is quite complex to realize the access control of unlocking. The difficulty is that the keys can be copied at will, the use records are not clear, and the credibility of employees cannot be guaranteed... etc. For managers, this is a safety issue that cannot be ignored. Mechanical lock system And through the key-centric access management system, we can accurately assign access authority for each user, and set different access authority for locks in different areas. For example, we can set the XX user to have access to the archive room (A) from 10:00 on May 1, 2021 to 17:00 on June 1, 2021, within this time range. Outside this time range, there will be no unlock authority. The flexibility of the traditional mechanical lock system is insufficient. There is no clear record to determine who entered the area. It is usually a simple paper record that records the unlocking records of the employees. The authenticity and validity of the system need to be examined. In the key-centric access management system, when an employee unlocks the lock, the unlock record will be synchronized to the management terminal. Remote authorized unlocking With the key-centric access management system, remote authorized unlocking can be realized Through secondary records, managers can easily track employees and supervise employees' visits to each area. In daily work, there are often emergencies that require temporary visits to certain specific areas. If you encounter a situation where the distance is extremely long, and you don’t have the key to that area, you can imagine how bad this is. The process of fetching the keys back and forth is time-consuming and laborious. With the key-centric access management system, remote authorized unlocking can be realized. You can apply for the unlocking authority through the mobile APP, or you can temporarily issue the unlocking authority for the area on the management terminal, which saves time and effort. When faced with the failure of ordinary mechanical locks to meet management needs, some managers can already think of upgrading their management system, that is, the intelligent access control system. Passive electronic locks But before making this decision, the manager will inevitably consider the various costs brought about by the upgrade, including installation costs (cable cost), learning costs, and maintenance costs. Since most of the universal intelligent access control systems on the market require wiring and power supply, the cost of transformation and upgrading is quite high for managers who have such a huge amount of engineering. The key-centric access management system is the ‘gospel’ for managers. Since passive electronic locks and ordinary mechanical locks have the same size, they can be directly retrofitted to existing hardware, and they can be replaced step by step simply and easily. At present, the key-centric access management system is being known and applied by more and more managers and enterprises. Application industries include, such as power utilities, water utilities, public security, telecommunication industry, transportation, etc.
The UK Government has set out an ambitious ten-point plan, known as the green industrial revolution, with an aim “to forge ahead with eradicating its contribution to climate change by 2050.” This makes our government the first major economy to embrace such a legal obligation. Green recovery Acknowledging climate change and meeting net-zero is a demanding challenge especially for those affected by the pandemic. But the UK Government, with the launch of its aspiring strategy, is investing everything in its power to promote a ‘green recovery.’ Here, Reece Paprotny, Commercial Manager and Sustainability Champion at Amthal, highlights how the fire and security industry has an opportunity to use the current recovery period to explore its own sustainable journey and embrace the significance of environment, economic and social collaboration, transparency, and accountability. Employing sustainable technologies Pressure is mounting on construction to find ways to reduce emissions and help meet net-zero targets The perception is that COVID-19 presents a once-in-a-lifetime opportunity to re-write the existing rulebook. This is riding on the significance of changing public support for more environmentally friendly living opportunities, with associated cost savings, efficiencies, and cleaner industries. Innovative sustainable technologies are the key to kickstart this route to success. Nowhere can this be seen more than in the built environment, which currently contributes to 40% of the UK's carbon footprint. Pressure is mounting on construction to find ways to reduce emissions and help meet net-zero targets. This is through the entire life cycle of a building, to reduce their impact on the environment from planning stages, through build and demolition. Building the right environment By creating the right policy environment, incentives for innovation and infrastructure, the Government can encourage companies to seize the sustainable opportunities of new technologies and value chains linked to green sectors. They can accelerate the shift of current carbon-intensive economic and industrial structures onto greener trajectories, enabling the UK to meet global climate and development goals under the Paris Agreement on climate change and the 2030 Agenda for Sustainable Development. Transparent working practices Each industry sector is expected to engage and pledge its support to achieve the significant deadlines. Every company can make a difference, even with small steps towards a sustainable future. So while elements such as safety and security represent just one component of building the right sustainable environment, it paves the way to opening up our sector to greater efficiencies, transparent working practices, and encourages collaborative use of resources. Sustainability in security The security sector has a significant opportunity to incorporate ‘going green’ into its practices In fact, the security sector has a significant opportunity to incorporate ‘going green’ into their processes, and practices. This is right from product lifecycles to more environmentally friendly work practices when it comes to maintenance and monitoring services. When integrating environmentally friendly practices, starts with the manufacturing and production of the wide variety of systems in operation for the security sector. And some certifications and guidelines can be achieved, such as the ISO 14000 which looks into eliminating hazardous materials being used which in turn will reduce carbon footprint. Upgrading supply chain process Observing the complete supply chain and working with partners to reduce unnecessary travel, shipments, and transportation of products, can all contribute and create sustainable processes. In the maintenance and monitoring of products, it is essential installers and security specialists consider their own environmental impacts. Simple changes such as switching company vehicles to electric options for site visits can make a significant difference to climate change and improving air quality. Presenting sustainable ways of disposing of products at the end of their natural lifecycle is key to change in our sector. This is especially in the security industry where many customers will need a complete overhaul of outdated solutions or need systems upgrading due to changing threat levels. Sustainable evolution Progress is being made, specifically in the fire and security industry, in its sustainable evolution. Businesses are trying to develop a reputation for “sustainability” or “good corporate citizenship.” And it has gone well beyond the theory to the practical, where companies recognize activities have an impact on the environment and are also reviewing the social and economic influences. Three pillars of sustainability In a recent interview, Inge Huijbrechts, the Global Senior Vice President for safety and security and Responsible Business at Radisson Hotel Groups sees her vision to combine safety, security, and sustainability. Inge focuses on three pillars, namely, Think People, Think Community, and Think Planet. Think People means that we “always care for the people in our hotels and our supply chain.” So, in outwards communications, safety and security were always part of the Think People focus area. Think Community is caring and contributing in a meaningful way to communities where we operate. Finally, Think Planet makes sure that “our footprint on the environment is as light as it can be in terms of energy, water, waste, and carbon, and making sure that we incorporate sustainability into our value proposition.” Moving forward Apprenticeship schemes are integral to ‘think people’ and have a role to play in the social impact on the security industry There are immediate actions that can be taken by companies in the security industry to support sustainable development, working right from within a company to supporting industry-wide initiatives. From a social perspective, at a foundation level, “Think People’ can see the Living Wage Foundation as an example of a commitment to a team. This is for businesses that choose to go further and pay a real Living wage based on the cost of living, not just the Government minimum. Apprenticeship schemes are also integral to ‘think people’ and have a pivotal role to play on the social impact on the security industry. It addresses the sector-wide issue of finding employees with the right mix of skills to collaborate and meet discerning consumer demands for increasingly smart security solutions for homes and businesses. Impact of the full lifecycle of products From an environmental view, or ‘think planet,’ we need to collectively look at all elements of our industry, with a desire to analyze the impact of ingredients used, supply chain, or manufacturing alone, and also consider the full lifecycle of our selected products from creation to end of life. As Jamie Allam, CEO Amthal summarises, “This is a long-term, sustainable investment in our people, our products, and our business based on our values.” “When put together, a social team which feels empowers and operates in environmental optimum working conditions is in a position to provide a great experience to our customers, creating an economic positive difference. It forms the basis of a sustainable sector vision for the security industry-wide to adopt.” Taking action Amthal is taking action based on the ready-made universally agreed UN 17 Sustainable Development Goals. Also known as Global Goals, these are at the heart of the 2030 Agenda for Sustainable Development, adopted by all United Nations Member states. This agenda is a plan of action for people, the planet, and prosperity. By being an early adopter, we believe we can engage with customers, partners, and suppliers on these issues and generate opportunities to innovate for mutual and industry sector benefit. Together, we can contribute to building a more sustainable security sector and future, and contribute to the UK Government’s green industrial revolution.
Prices and delivery times for essential components in video surveillance systems are being driven up as demand soars from other industries. Secure Logiq’s Robin Hughes explains the current state of the market. Challenges Component shortages and supply chain challenges are a hot topic in just about every industry based on semi-conductors and silicon chips right now, and security is no exception. It’s common knowledge that the global Covid lockdown caused a shutdown in the mining of silicon and spherites as large industries such as motor manufacturing canceled or postponed their chip orders – this has caused a supply gap that every industry is feeling. However, there is a second challenge that is hitting the security sector particularly hard, and it may not be one you are expecting – cryptocurrencies. Cryptocurrencies and security When people discuss cryptocurrencies and security, thoughts often turn to cybersecurity and ransomware payment tracking. But the issue for the majority of the security industry comes from crypto mining. When it comes to cryptocurrencies, GPUs are intrinsic for ‘proof of work’ mining GPUs (Graphics Processing Units) are a key component in video surveillance, they decode images and display them onto screens. With the increase of video analytics, these have also become key to running the complicated algorithms required for creating the metadata and presenting it in a meaningful way for end-users. However, when it comes to cryptocurrencies, GPUs are intrinsic for ‘proof of work’ mining. Demand for GPUs When Bitcoin prices were relatively low, it was hard to justify the cost of a GPU and the associated power consumption for Bitcoin mining applications. But as the price of Bitcoin has increased exponentially, demand for GPUs to do the number-crunching has grown dramatically causing a major shortage and huge price hikes. This rise in prices is not correlated with an increase in technological performance on the new GPUs, it is entirely a case of demand outstripping supply and a resulting bidding war. To put this in context, cards are currently going new for around twice the original price and manufacturers simply cannot keep up with the demand. Chia On top of this, there is a new cryptocurrency creating a new threat to a different part of the video surveillance industry. A new ‘environmental’ cryptocurrency called Chia has dispensed with the processing power and electricity demands of traditional GPU mining, instead of utilizing the spare storage space on hard drives (HDD) to verify blockchain transactions (‘proof of space’). The demand for this particular cryptocurrency has to date called on 30 Exabytes of storage since May this year – that’s 30 Billion Gigabytes of data, and it’s not just HDDs, high-capacity SSDs are also in demand. This is causing massive hard drive supply issues globally, thus rocketing prices for those that are available. HDD consumption The security industry sits comfortably in the ‘Big data’ category and with storage retention times running from 30 days to 6 months Of course, this has a particularly large knock-on for the video surveillance market. There is nothing more data-intensive than video, other than multiple streams of HD video. With this in mind, the security industry sits comfortably in the ‘Big data’ category and with storage retention times running from 30 days typically up to 6 months and longer in some regions/applications, the video surveillance market consumes more HDDs than many other markets. Growth of data centers While you would think that this would make security an important area for HDD manufacturers, our market is a relatively small player. IT vendors will always focus on their core customers, and the rise of the gaming market, as well as the growth of data centers due to remote working in the pandemic, has created a more important sector to serve – and these customers will always come first. Imagine the daily storage space required if 5 Billion people uploaded just one image a day to ‘the cloud’! Component manufacturers These factors combined with the lack of raw materials leading to longer lead times for component manufacturers mean that the prices for hard drives and GPUs are likely to remain inflated well into 2022 while factories play catch up on the backlog. The market for IT hardware is currently strong enough to continue even with the increase in component prices and the extended lead times for products. If you can get your hands on any HDDs, the delivery times from most distributors are around 6-8 weeks. Increased delivery times All of this has had a serious impact on the security industry. Video surveillance projects are now facing the combined issue of increased delivery times and higher costs. Many manufacturers, integrators, and distributors are doing their best to absorb the price increases where they can, but this is unsustainable over the long term. So what can be done? Second-hand applications Some people are getting more creative by purchasing from the second-hand market Some people are getting more creative by purchasing from the second-hand market. However, it is unlikely that commercial applications will be willing to risk potential downtime or data losses by using second-hand components that have been pushed hard for months on end mining cryptocurrencies. Making early purchases While I can’t comment on what other manufacturers have done, at Secure Logiq we have been watching this market trend closely. We always try to keep a close eye on anything that has the potential to significantly impact our manufacturing capabilities and try to offset any potential challenges with early purchases before the impact is fully felt. As such, we have been able to secure enough products to continue manufacturing as normal for more than six months. Increased demand as a challenge While we have this existing stock to meet current and anticipated orders, we continue to scour the market for any available stock to make sure we are at the top of the list when any fresh products come on the market. This has meant that throughout our 10-year history we have never failed to deliver a customer order within 7-10 working days. The delays with component manufacture and the ongoing increased demand will continue to present a huge challenge to the video surveillance and wider security industry. However, good planning and intelligent design will allow projects to remain on track. Security technology manufacturers are not alone in this challenge, but the dual-threat is perhaps unique. It will take a while for this threat to be overcome, but with robust planning and by paying close attention to the market forward-thinking video surveillance manufacturers can still deliver projects for their clients.
Traka is attending The Security Event 2021, to showcase its latest intelligent solutions in key and equipment management, together with powerful integration capability to improve sector productivity, security and accountability. TrakaWEB software On stand 3a/H50, Traka will be presenting its latest generation TrakaWEB software, offering remote administration with the benefits of faulty item exchange, curfew, and fleet management, together with full audit control capability. It can be recorded with instant email notifications linked to specific item movements. Traka will also be highlighting its online access and integration with business systems, to present increased efficiency, resource, and significant cost savings, without compromising on safety or security. Smart integration solutions The Security Event is the perfect opportunity to show how our latest solutions can support this objective" Steve Bumphrey, Traka UK Managing Director, stated “Every sector has been hit by the COVID-19 pandemic and as we continue on the road to recovery, we are now more dependent on technology than ever before. We all must re-evaluate processes and ensure they are the most efficient and effective strategies in place to deliver essential services.” He adds, “The Security Event is the perfect opportunity to show how our latest solutions can support this objective. This is not only to demonstrate how our technical innovations such as TrakaWEB can offer powerful user functionality but also show how our systems with the latest integration can assist with access control. Combined, this offers customers smart solutions to keep control of valuable keys and equipment.” Specialist modular lockers and tablet locker system On the stand at The Security Event 2021, visitors will be able to see live demonstrations of Traka’s latest system offerings, including specialist modular lockers. These modular lockers can be created as bespoke in design, to manage equipment from warehouse devices, to keep operators moving, or even provide intelligent access to critical medication in hospital, where it is estimated a nurse spends an hour a day managing keys when he/she could be looking after people. Traka’s dedicated tablet locker system will be used as a part of a dedicated integration zone, showcasing the company’s ability to meet customer needs for a seamless security management system. Traka’s innovative key management portfolio, including scalable L-Touch and S-Touch solutions, offers simple ways to control keys and manage different facilities, including full and compliant audit trail capability of keys and users. The Security Event 2021 Steve Bumphrey said, “The Security Event presents a long awaited chance for Traka to demonstrate its scalable solutions, and show our support for organizations looking to make sure keys and essential equipment are always ready to use by authorized personnel. With assets processed faster and more productively, teams within all sectors can confidently implement new and assured experiences for the people they serve.” For more information on Traka or its product range, please visit stand 3aA/H50 at The Security Event 2021, taking place from September 7 - 9, 2021 at The NEC Birmingham, in Birmingham, United Kingdom.
RS2 Technologies, a renowned provider of access control systems, announced additional functionality and enhanced integrations for video and key management with its latest software update for Access It! Universal. Version 8 brings a range of new features, including licensing updates and more options for cellphone credential functionality, which allows touchless access and streamlined integration that limit human interaction in deployment. Access It! Universal is aimed at providing businesses of all sizes with an access management solution to fit their needs - whether it’s simple access control for a few employees in a single building or multiple locations for thousands of employees in a multi-region, multi-server system. Updates to the software build on the RS2 goal to provide customers with the ability to envision a truly customizable design that allows them to select the features they need to build a scalable, cost-effective system. Intelligent key management The new update also allows for seamless integration with Traka by ASSA ABLOY The new update also allows for seamless integration with Traka by ASSA ABLOY, which offers intelligent key and equipment management through the Access It! Universal dashboard. Users can grant and restrict access to Traka cabinets and lockers, allowing for the seamless transmission of equipment, such as keys or tablets, to employees without having to assign managers to issue them. Intelligence-driven event monitoring and records enable customers to audit in accordance with company policies. The Version 8 update also includes: Licensing that can now be managed instantly, anytime from within the Access It! Universal application with the click of a button Simplified API license management Cellphone credential integration with HID Global and Farpointe, as well as ACT ID, RS2’s free credential option powered by WaveLynx Technologies Enhanced DVR integrations that allow users to view third-party video directly in the Access It! Universal software instead of launching a new program in a new window, enabling a more integrated viewing of playback and live video Access management experience “RS2 Technologies is constantly looking for ways to enhance the access management experience for our customers, listening to their needs and ensuring they’re able to get the most from their investment in our Access It! Universal software,” said David Barnard, Senior Vice President of Sales and Marketing, RS2 Technologies. “With this new updated version of the software, the user experience is truly enhanced, bringing additional value to our customers and providing even more ways that the software can be used to manage not only access, but provide more functionality for improving business operations and streamlining all aspects of the security system.”
For bricks and mortar retailers, there’s no going back to how it was anytime soon. Even before the COVID-19 pandemic and economic crisis, they had been fighting a fierce battle against online shopping and significant e-commerce players. The high street has done a pretty good job of evolving over the years. From its humble beginnings in the late 19th century to its boom in the late 20th, it’s constantly adapted to meet changing consumer needs. The risk to retail But, it’s now reported to be at risk. Sales and footfall started to dwindle decades ago. The dawn of internet shopping in the mid- 2000s saw numbers drop even more dramatically. Indeed, we have heard and seen reports repeatedly on ‘the death of the high street.’ Footfall went down to virtually zero, thanks to this year’s nationwide lockdown Making matters worse, footfall went down to virtually zero, thanks to this year’s nationwide lockdown. Even Primark, the international ‘hero of the high street,’ saw their average £650m in weekly sales nosedive to nothing without an online presence. But there is light at the end of the tunnel. Primark for one came back fighting, and is now expected to hit £2bn by the end of the year. "After a period of store closure, we are encouraged by the strength of our sales," it’s owner AB Foods said in its latest trading update. And continued: "In the latest four-week UK market data for sales in all channels, Primark achieved our highest-ever value and volume shares for this time of year." The threat of new restrictions As we come to a ‘pivotal point’ in the fight against COVID, with threats of new restrictions, it’s time to think about what the next generation of our high streets will look like. The current crisis gives us some clues: it’s local, it’s data-driven and it’s tech-enabled. Crucially, it’s proven to work. The digital high street One of the biggest changes the high street has had to adjust to is the digital revolution. New technologies have massively disrupted the way we spend. 82% of consumers now shop online, compared with just 53% ten years ago, with more than half of people aged 65 and over saying they shop online. Age is no longer a barrier. That’s meant that not only have in-store sales dropped, but shopping patterns have become erratic and harder to predict. From opening times to managing stock and staff – everything has had to adapt. We had to pivot quickly to create an online model The issue was exacerbated over lockdown, as consumers had little choice but to shop online. Digital retailers struggled with resources to fulfill orders, case in point was the endless wait times for supermarket delivery slots. But together, we managed to evolve. As nimble businesses, we had to pivot quickly to create an online model that could operate in conjunction with traditional stores, either via click and collect or similar operatives. And now, we are reaping the rewards. Countless high street pubs and restaurants are now allowing customers to order online and finding ways with new openings to take orders online and deliver a table service. It’s undoubtedly an adjustment, and one that will be easier for some to make than others – but those that can establish an omnichannel presence now will be in a strong position for the future. Online versus the high street Historically, in-store has come second to online for a lot of retailers: even those with omnichannel strategies tend to treat the in-store experience like something of a second-class citizen. Now’s the time to change that. The new online stores that have popped up are unlikely to go anywhere, even once lockdown ends. Their success is proof that getting online and in-store more aligned is an opportunity for, not a threat to, the high street. There needs to be the removal of the ‘physical versus online experience’ for brands, and instead blend the two together, which is made possible through mobile technology. Digital transformation grants a huge opportunity for traditional retail. And no better an example than Amazon, the poster child of online retail. Amazon had previously acknowledged the value of a physical retail channel and had opened physical locations for its books and fresh produce business streams. In August 2020, post COVID-19 lockdown, it has continued with its plan to open thirty physical stores in the UK. High street trends Alongside digital, many trends that were perhaps bubbling under the surface of the retail high street have now made their way to the forefront of securing the new landscape. Sustainable shopping has been accelerated by the crisis. In the last couple of years, retailers’ attention has shifted to focus on making their supply chain and working practices eco-friendlier and socially responsible. Lockdown and our post-retail experience has seen a call for shopping and supporting our local businesses Lockdown and our post-retail experience has seen a call for shopping and supporting our local businesses. Shoppers are more engaged with their local high street now and visiting it more than ever before. Motivated by the instinct to protect their local community. Data has also been key to the new high street. This works both ways, as shoppers are now more informed and in control than ever before. The power of smartphones and increased data coverage has lead to simple but powerful capabilities, like being able to run a price comparison quickly and conveniently. Since a majority of consumers now operate with the ‘mobile mindset’, gone are the days when they will settle for what’s available. Surviving in this new world To survive in this new world, data can support creations of compelling omnichannel experiences. It can help to build loyalty based on customer values, wants and needs. And, it allows ways for retailers to understand how customers are moving around the high street to better predict their requirements. Data proves a holistic view of how, where and when customers spend. Knowing where consumers spend time in store and in which department, demonstrates an understanding of their interests and purchasing choices. Knowing these preferences, creates the foundation for any great customer experience. The technology-led high street In theory, with so many different opportunities for the high street, it is not the strongest or the most intelligent who will survive but those who can best manage change. To deliver in practice, retailers need to lay the foundations for more efficient operations, to meet consumer demands quickly, efficiently, and cost (and time) effectively. Technology arguably holds the key to the challenges of raising standards. And it’s in small ways that it can make a difference. For example, instead of keeping customers waiting while members of staff hunt for a charged-up tablet device to look for stock levels or product information, an automated retail asset management solution means this essential knowledge is right at hand. Even seemingly simple processes can be automated to deliver service and improved business efficiency. For example, on average, it takes staff members six minutes to find a key or working device. That is equal to 42 minutes in productivity time every week for each employee, which can cause losses of up to £40,000 a year. This is where an effective key management system minimizes downtime and cuts unnecessary costs. Traka is supporting businesses, including Primark and leading department stores, to implement new strategies for the critical control of access to key and equipment, enabling more effective use, and in turn quicker customer response times. Asset management solutions With a fully automated asset management solution in place, valuables such as keys, cash trays, stock and equipment (e.g. handheld scanners) can be monitored and maintained. A full audit trail with real-time reporting means retailers can see exactly who has removed which device, when it was taken and when it has been returned. This results in staff becoming more accountable and equipment being utilised more efficiently, eliminating the need for arduous and costly manual administration. Reshape the bricks-and-mortar infrastructure and breathe new life into the high street By streamlining processes and effectively protecting business assets, Traka supports in-store retail in their ambition to becomes a ripe opportunity to “innovate, delight and create stronger ties with customers.” And become an integral touchpoint in the future of commerce, helping retailers to adapt to the new retail landscape. In summary, there’s the opportunity to reshape the bricks-and-mortar infrastructure and breathe new life into the high street. The industry needs future-focused visionaries who can provide a fresh perspective and reinvigorate bricks-and-mortar retail in the years to come, utilising tools available to them to enhance their proposition to the new post-lockdown consumer.
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