Integration software

VIPRE Security Group, a global pioneer and award-winning cybersecurity, privacy, and data protection company, released its Q1 2024 Email Threat Trends report, based on an analysis of 1.8 billion emails. The findings reveal the evolving landscape of email-based threats and emerging tactics malicious actors are employing. The US, UK, Ireland, and Japan top the spam sources list. The report identifies the US as the top source of spam emails globally, followed by the U.K., Ireland, and Japan. The US, UK, and Canada are the top three countries most subjected to email-based attacks. Attackers aim at the manufacturing sector The manufacturing, government, and IT sectors are the most victimized by malicious actors. In Q1 2024, the manufacturing sector suffered 43% of email-based attacks, with the government (15%) and IT (11%) trailing well behind. This is a change from Q1 2023, when attackers targeted the financial (25%), healthcare (22%), and education (15%) sectors most often. Scams surpassing phishing These emails contain malicious attachments in .html or .pdf formats, featuring phishing QR codes This research warns that ‘scams’ within the spam category are growing in popularity among cybercriminals, overtaking phishing emails in the first quarter of 2024. There’s been a notable increase in phishing emails masquerading as communications from Human Resources, falsely claiming to relate to employee benefits, compensation, or insurance within a company. These emails contain malicious attachments in .html or .pdf formats, featuring phishing QR codes that redirect recipients to phishing sites upon scanning. New phishing trends and techniques In email phishing campaigns, 75% of emails leverage links, 24% favor attachments, and 1% use QR codes. Attackers are employing links in phishing emails for URL redirection (54%), compromised websites (22%), and newly created domains (15%). Emerging tactics employed by cybercriminals to execute phishing attacks include the use of .ics calendar invite and .rtf attachment file formats to trick recipients into opening malicious content. Malspam links and top malware family Malware is increasingly being hidden in cloud storage platforms such as Google Drive Encouraged by the success of password-oriented phishing emails that use links, cybercriminals are opting for malicious links in malspam emails instead of attachments. Malware is increasingly being hidden in cloud storage platforms such as Google Drive. The use of malware-based emails employing attachments has increased to 22% in Q1 2024, from only 3% in Q1 2023. Due to the void left by the dismantled Qakbot malware, Pikabot has emerged as the top malware family, with IceID a distant second. Exploiting software vulnerabilities Criminals are exploiting a web application vulnerability, most notably Reflected Cross-Site Scripting (XSS), focusing on the tag attribute “href”, to circumvent detection by using a variety of tactics such as images as the entire email content, encoding URLs, and directing the victim through multiple URLs. Malicious actors are also finding success with thread hijacking of NTLM Malicious actors are also finding success with thread hijacking of NTLM (NT LAN Manager), a security protocol used by Microsoft Windows operating systems for authentication. By hijacking the authentication thread, attackers extract NTLM challenge-response hashes from legitimate SMB (Server Message Block) sessions, to enable them to impersonate authenticated users and gain unauthorized access. Exploiting human vulnerabilities "Criminals are using email with success to scam, infiltrate networks, and unleash malicious payloads," warns Usman Choudhary, Chief Product and Technology Officer, VIPRE Security Group. "We're witnessing bad actors relentlessly exploiting human vulnerabilities and software flaws, circumventing email gateways and security measures with alarming precision. Robust email and endpoint defenses, coupled with a vigilant human frontline, remain our strongest defense against these unyielding attacks." VIPRE leverages its unique understanding of email security to equip organizations with the information they need to protect themselves. This report is based on proprietary intelligence gleaned from round-the-clock vigilance of the cybersecurity landscape.

Global security manufacturer, Gallagher Security, has announced that support for employee badges in Apple Wallet is available for Gallagher customers in the U.S. with the release of Gallagher Command Center v9.10.   Employee badge in Apple Wallet is fully integrated with Gallagher Command Center, making it easy for customers to issue and manage access credentials for their employees with in-app provisioning via Gallagher’s Mobile Connect app.   Managing credentials with ease Once an employee badge has been added to Apple Wallet, users can simply hold their iPhone or Apple Watch near an NFC-enabled reader to easily and securely unlock office doors, eliminating the need to open an app or present a traditional, plastic access card. If an iPhone needs to be charged, employees can still use their device to access their office or amenity areas with Power Reserve.   Secure, and private access experience “As we embrace the evolving needs of our customers, we constantly look for ways to expand the capabilities of our existing credentials and add support for new ones,” says Gallagher Security Chief Product Officer, Meredith Palmer.   She continues, “Users of security solutions increasingly expect their access experience to be seamless, leveraging native technologies built into the devices that they use every day. Support for employee badges in Apple Wallet enables an easy, secure, and private access experience for users of iPhone and Apple Watch.”   Convenient and contactless access Unlike physical cards, there is no waiting time for gaining building credentials and access for new employees Employee badge in Apple Wallet helps deliver a convenient and contactless access experience. Employees can add their employee badge to Apple Wallet after an initial set-up and provisioning through Gallagher’s Mobile Connect app. Once added, the badge will give them access to enter their office building, office space, and shared amenity spaces. Unlike physical cards, there is no waiting time for gaining building credentials and access for new employees.   Privacy and security features Employee badges in Apple Wallet take full advantage of the privacy and security features built into the iPhone and Apple Watch. They are stored on the device, which means Apple doesn’t see the places employees access, so data is private and secure. If their iPhone or Apple Watch is misplaced, the owner of the device can promptly use the Find My app to lock the device and help locate it.   Employee badges in Apple Wallet Employee badges in Apple Wallet are available for approved Gallagher customers in the United States, with global availability to be announced soon. Employee badges in Apple Wallet have also been made available for the 700 staff at Gallagher headquarters in Hamilton, New Zealand, and will be rolled out across Gallagher’s global offices empowering employees to seamlessly and securely gain access to offices with just a simple tap of their iPhone or Apple Watch.

A wider group of customers can now experience the benefits of Dicentis Hybrid Meetings with the latest rollout of this cloud-hosted end-to-end hybrid conference solution. The technology update is part of an ongoing mission of Bosch Building Technologies to meet the rapidly evolving needs of the modern professional conferencing environment. Hybrid meeting environment Dicentis Hybrid Meetings is a fully native end-to-end solution that ticks all the boxes for highly efficient, legally compliant meetings. It combines the best of both worlds with an efficient mix of on-site and remote participants, reflecting the future of conferencing in professional meeting environments. Dicentis Hybrid Meetings is a fully native end-to-end key that ticks all bins for highly efficient The seamless hybrid meeting environment provides everyone with equal participation options in a familiar, easy-to-use software interface to provide the perfect meeting experience. Regardless of their physical location, each participant is fully involved and enjoys the same speech priorities, voting rights, content sharing options and now also a language selection feature with the possibility to select from up to 31 interpretation languages. Secure and data-privacy-compliant This functionality helps to expand the applications where Dicentis Hybrid Meetings can be used. The language selection option allows remote participants for international meetings, inter-governmental gatherings and within multinational organizations to fully engage with the meeting as if they were physically in the room. Dicentis Hybrid Meetings offers specific functions for professional meeting environments such as councils, ministries, and international institutes, to ensure a complete and stable conference workflow. This is centrally controlled over a straightforward, intuitive interface for the chairperson. The solution, which benefits from cloud hosting by Bosch for customers' peace of mind, is secure and data-privacy compliant. Focus on security Dicentis Hybrid Meetings has given its penetration test from the decent usd HeroLab with flying colours The latest phase of the Dicentis Hybrid Meetings rollout has seen the high-security promise from Bosch Building Technologies, backed by industry-standard evaluation and certification.  Following an intense period of testing, Dicentis Hybrid Meetings has passed its penetration test from the esteemed usd HeroLab with flying colors, demonstrating its cyber resilience. Receiving this penetration test certificate is living proof of the unwavering commitment to meet the highest standards. Expanded coverage Dicentis Hybrid Meetings is now more accessible to a wider range of customers. The language selection option allows for remote participants to select and listen to available simultaneous interpreter languages (up to 31), making it particularly useful for international meeting environments like conference centers, international institutes as well as rental companies serving multi-lingual meetings. In addition, the number of countries where Dicentis Hybrid Meetings is available has grown. The initial launch of Dicentis Hybrid Meetings focused on eight key European countries: Finland, the Netherlands, Belgium, France, Spain, Germany, the UK and Italy. This has expanded with a further 13 European countries: Portugal, Hungary, Greece, Austria, Switzerland, Denmark, Poland, Romania, Slovenia, Czech Republic, Latvia, Lithuania and Estonia. Preparations are underway to make the solution available in more regions. Training options are now available to support this broader base of potential customers. Online training is available via the Learning Management System from the Bosch Building Technologies Academy, while classroom training can be booked via local sales representatives.

Allied Universal®, the world’s renowned security and facility services company, has been named to the Newsweek list of America's Greatest Workplaces for Job Starters 2024 with a ranking of four and a half stars. The list was compiled based on responses from people with less than five years of employment experience currently working at companies with more than 500 employees. Greatest Workplaces for Job Starters “Allied Universal is honored to be recognized as one of America’s Greatest Workplaces for Job Starters in 2024,” said Steve Jones, Global Chairman and CEO of Allied Universal. He adds, “We are proud to provide a wide range of opportunities for those who are looking for a start in the workforce. Our dedicated team of pioneers make exceptional mentors for anyone who chooses to begin their careers with Allied Universal. With a core emphasis on promoting from within, our newest employees are welcomed into the company with a commitment to helping them grow and realize their career goals and aspirations.” Equitable and inclusive workplace Allied Universal is committed to building a more diverse, equitable and inclusive workplace that fully supports its commitment to becoming an Employer of Choice, including the recruitment and mentoring of those just starting out in their careers by providing a wealth of opportunities and fostering a culture that promotes from within.

ASTM International presented its top annual award – the 2024 Award of Merit to Nicholas Paulter for his contributions to ASTM’s security systems and equipment committee (F12). The prestigious award, which includes the accompanying title of fellow, is ASTM’s highest recognition for distinguished service and outstanding participation in ASTM International committee activities. Expert leadership Paulter was recognized for his successful guidance of member discussions through contentious topics, his expert leadership in standards development, and his work in broadening the membership of F12.60. An ASTM International member since 2010, Paulter is also a member of the Institute of Electrical and Electronics Engineers (IEEE) and the International Electrotechnical Commission (IEC). Nicholas Paulter Paulter serves as a Group Leader at the National Institute of Standards and Technology (NIST), a title he received in 2011 after holding various positions at NIST starting in 1988. His primary career focus is high-speed electrical pulse metrology and threat/target detection/imaging technology characterization. Paulter earned his bachelor’s degree in biology from the University of California in 1980, a master’s in chemistry from the University of New Mexico in 1988, and another master’s in electrical engineering from the University of Colorado in 1990.

The British Security Industry Association (BSIA) has announced its regional security personnel winners for 2024, recognizing frontline security officers across the United Kingdom for their commitment to keeping people, property, and places professionally protected. The BSIA’s regional security personnel awards are part of the Association’s British Security Awards, which will be held from 2024 at the Royal Lancaster London. All regional winners will now go forward as national finalists – the full list will be published on 16 May along with the security business finalists. Exhibited by frontline security personnel Regional awards have recognized the talent, dedication, skill and bravery shown by frontline guard For 25 years, the regional awards have recognized the talent, dedication, skill, and bravery exhibited by frontline security personnel in their roles. In 2024 the five categories, Best Newcomer, Best Team, Outstanding Act, Service to the Customer and Security Manager of the Year, saw a record number of entries. Mike Reddington, Chief Executive, BSIA said: “It is our honor to be able to recognize through the British Security Awards each year the work of security officers across the United Kingdom for their role in keeping people, property, and places professionally protected. This year’s winners should be immensely proud of their achievements, and we wish them the best of luck as they now go forward to the national finals of the British Security Awards on 3 July.” Regional winning companies The 2024 regional winning companies are ABM, Bidvest Noonan, Dyson, G4S, Lodge Service, Land Sheriffs, Ministry of Defense, MAN Commercial Protection, Mitie, NG Bailey, OCS Group, Rockfort Secure, Samsic UK, SecuriGroup, Securitas UK, SGS, STM Group, Vigilance, Westgrove Group. The security personnel categories of the British Security Awards are sponsored by Darwin Clayton.

For K12 education pioneers, embarking on a journey to upgrade security controls can present a myriad of questions about finding the best-fit solutions and overcoming funding hurdles. A majority of public-school districts today are faced with outdated infrastructure and security controls, requiring necessary upgrades. By addressing these concerns head on, schools will ensure a safer environment for both students and staff, mitigating risks posed by unforeseen physical and digital threats. Common K12 security pain points There’s no one-size-fits-all solution in school district security. School districts may have big plans to implement upgraded security systems but to set out on the right foot, pioneers must have a clear vision of their long-term strategy. When embarking on their security journey, education pioneers often wonder where to start and what exact steps are they need to be taking to identify and address weaknesses. Local K12 and government pioneers are promoting and mandating security assessments to uncover safety gaps on campuses and mitigate these risks with advanced technology solutions. Not only do assessments provide detailed, customizable roadmaps for district pioneers, but they also recommend technologies and funding opportunities to help close threat gaps. K12 school districts are mainly vulnerable to cyber-attacks due to the sensitive nature of student records  In today’s climate, schools face a growing number of physical and digital security threats. From a cybersecurity standpoint, K12 school districts are particularly vulnerable to cyber-attacks due to the sensitive nature of student records. However, only one-third of these districts have adequate staffing to address threats effectively. In addition, according to a recent survey from Johnson Controls and Forrester Consulting, security decision-makers are having trouble receiving actionable insights. Nearly two-thirds of respondents said that they struggle to receive information from all necessary systems regarding their security threats. To gain more clarity into what school districts need in terms of security tools and threat mitigation, implementing system-wide monitoring and optimization can be invaluable. This approach enhances equipment and operational efficiency, while providing necessary resources and expertise for critical patch updates across all systems, strengthening their overall security posture. Achieving a well-rounded security program In the past few years, AI technology has emerged as a trending solution and is generating considerable attention. While the allure of implementing cutting-edge technologies is undeniable, it’s important to recognize that a robust security program hinges on solid access control. Access control technology provides administrators with the means to oversee and regulate entry into facilities, serving as the foundation for basic physical security. The technology helps administrators and staff control access to multiple areas from web-enabled devices, even during lockdowns which is crucial in emergency situations. School district pioneers should utilize available digital risk assessment tools to uncover threat areas Once basic security controls are in place, school districts must address their next set of security pain points and identify which solutions meet their specific needs. This involves identifying and prioritizing the highest need and most cost-effective investments that will have the greatest impact on enhancing security measures. To accurately determine which security solutions are needed for a specific environment, school district pioneers should utilize available digital risk assessment tools to uncover threat areas and determine levels of priority. By focusing on these priority areas, districts can allocate their resources and efforts where they are needed most, ensuring maximum effectiveness in mitigating risks and vulnerabilities.  Securing funding before approaching deadlines A major challenge for school districts surrounding campus security is identifying and securing the necessary funding to implement solutions aligned with their goals. Leveraging available funding sources is critical, especially considering certain programs are approaching their deadline, like the Elementary and Secondary School Emergency Relief (ESSER) fund. Announced during the pandemic, ESSER is a funding program that has allocated nearly $190 billion in aid to U.S. public school districts to fund projects benefitting the well-being of occupants.  Notable ESSER funding deadlines to keep in mind as the clock winds down include September 30, 2024 Notable ESSER funding deadlines to keep in mind as the clock winds down include September 30, 2024, when schools must attribute all of their funds to assigned contracts. Following this date, pioneers will need to complete all ESSER spending by January 2025 unless approved for an extension into March 2025. As ESSER wanes, school districts are acutely aware of the fiscal cliff in budgets through 2025. However, many states are ramping up grant funding to close the deficit gap. Administrators should become familiar with these grant opportunities at a local and state level. Get started on security plans The time for school district pioneers to act is now. While the safety and well-being of students and staff are always top priorities, it’s crucial to acknowledge that a lack of insight into necessary security upgrades and available funding options will leave districts behind the curve. Seizing the final months of ESSER funding presents an ideal window to address security pain points and build a safer future for K12 facilities. Looking beyond ESSER, pioneers must proactively seek out and leverage other funding avenues to help ensure the continuity of their security efforts and maintain a proactive stance in safeguarding healthy and safe educational environments.

Choosing the appropriate fingerprint technology for a given application is dependent on factors including the required level of security and matching accuracy, the desired capabilities and features, and the usability to achieve adoption and productivity goals. A successful evaluation process will help ensure that this mature and proven user authentication method performs as expected. Fingerprint biometric advantages The speed, simplicity, accuracy, and cost-effectiveness of the fingerprint method have made it among the most widely used for biometric authentication across industry sectors ranging from banking and finance, retail, and healthcare, to government and law enforcement. It performs biometric technology’s “something you are” function while offering unique characteristics that make it particularly valuable for many applications. Unique identifier The fingerprint biometric has the permanency of being reasonably stable and consistent over time Among these characteristics is the pervasiveness and special nature of the fingerprint -- almost everyone has one, and each is a unique identifier. The fingerprint biometric has the permanency of being reasonably stable and consistent over time. It is also easy to acquire, measure, and process. High adoption rate Another key attribute of a fingerprint biometric is its ability to be protected against threats ranging from abuse and misuse to theft, imitation, and substitution. When it is used with recognition techniques the resulting solution performs with a combination of accuracy, speed, scalability, and ease of use. Fingerprint biometric solutions also have the highest adoption rate among biometric authentication solutions according to an industry report published by Payments Journal. Three interrelated components There are three basic components in any fingerprint biometric system as shown in Figure 1:  capture (using a sensor that can capture even the most difficult finger types); liveness detection (using the Presentation Attack Detection – or PAD – technique); and matching (including preventing rejection of a legitimate user). Biometric algorithm The sensor captures and pre-processes the fingerprint data. It must be able to successfully capture fingerprint images for a range of skin types and print conditions under diverse temperatures, humidity, light, surface oil, dust, dirt, and other environmental conditions. A biometric algorithm then extracts minutiae data about the fingerprint ridges (endings, bifurcations, islands, etc.) and their orientation and position. PAD technique Implementing a presentation attack detection (PAD) technique at this stage activates the fingerprint biometric system’s second key element: liveness detection. This verifies the fingerprint’s authenticity and that it belongs to a living person. The system’s third element – matching – occurs after the PAD-verified fingerprint dataset has been securely stored as a record, known as a template, inside an enclave with cryptographic protection. Check for liveness The corresponding template of the legitimate user is then retrieved from secure storage When the fingerprint is presented for matching, it is rechecked for liveness. The corresponding template of the legitimate user is then retrieved from secure storage and the process of matching the fingerprint with this template is executed. This must be completed accurately and without rejecting a legitimate user. Types of fingerprint sensing technologies There are four prevailing categories of sensing technologies used with fingerprint readers: optical, capacitive, thin-film transistor (TFT), and multispectral imaging (MSI).  Optical and capacitive method Optical is the most mature sensor technology and offers the benefits of a compact size, good capture Optical is the most mature sensor technology, and offers the benefits of a compact size, good capture and matching performance, a small enough size to fit in most desktop environments or shared workstations, and a high level of accuracy at a cost-effective price point across all use cases. The capacitive method, on the other hand, is less prone to fake finger attempts while also offering a thin and compact size for space-limited applications, the power efficiency to support battery-operated devices, and the ability to handle both indoor and outdoor lighting conditions. TFT technology The third technology goes a step further in capture accuracy. TFT technology can accurately recognize the smallest fingerprint features with ultra-high resolution and is used either as a larger-size matrix capacitive proximity detector (capacitive fingerprint sensor) or a larger-area matrix light detector (optical fingerprint sensor). It is ideal for in-the-field mobile identification applications that require a cost-effective, ultra-slim, and lightweight solution with low power consumption. MSI technology MSI technology differs from all three approaches, projecting multiple colors of light into the finger from different angles to collect both surface and subsurface biometrics data. It captures the most difficult fingerprints of diverse demographics, in a wide range of challenging environments. HID has used this patented technology in fingerprint readers that are compliant with ISO 30107-3 PAD Level 2 for advanced anti-spoofing against fraud. The technology also improves matching and offers sophisticated endpoint security that prohibits cyber criminals from gaining unauthorized access to networks by turning fingerprint readers into secure endpoints. Best practices for technology selection Much is expected of the current fingerprint solutions, including delivering a low total cost of ownership Much is expected of the current fingerprint solutions, including delivering a low total cost of ownership. There are three top considerations: security, suitability, and usability. Each is important and the best approach is to strike a balance between all three. Following are the questions to ask during the selection process: Security: What is the regulatory environment? Financial and government services, healthcare, and law enforcement are some examples of highly regulated sectors with elevated security compliance requirements. Are there mandates in place for advanced capturing and biometric authentication specifications? How important is it to ensure anti-spoofing through liveness detection? Will endpoint security be required so that, if the fingerprint device is hacked, no network, system, or data behind the firewall will be impacted? Suitability: Where will the biometric technology be implemented? There will be additional considerations if it is to be embedded in portable, battery-operated devices that require low power consumption. Where will the technology be used? Will it need to fit into small spaces or be used in challenging indoor or outdoor conditions and environments? Will durability be important? Some deployments will face unpredictable weather and difficult lighting conditions for image capture. Will the technology be used for mission-critical border control or a more common – and less demanding -- commercial use? Usability Is it critical that the technology easily and consistently perform capture and matching? Will there be high volumes of fingerprint captures and matches? Is “friction frustration” a concern? If so, the solution must perform matching quickly and accurately to sustain high levels of user productivity. Will the fingerprint device be used by one person exclusively, or multiple people in a shared workstation setting? How diverse is the user population? Some readers are designed to handle all types of fingerprints and diversified demographics. Different applications  Fingerprint biometrics is a proven solution to address real-world challenges, each with its requirements The answers to these questions will help determine the best choice of fingerprint technology. Different applications apply fingerprint biometrics to very different use cases but in all cases. It is a proven solution to address real-world challenges, each with its requirements. For instance, in a healthcare clinician’s terminal area or a similar shared environment with limited space, a durable, low-profile capacitive sensor may be the right answer. For an organization in a highly regulated, mission-critical environment like a bank or border control agency, advanced technologies such as MSI readers may be needed to avoid the serious repercussions of a spoofed identity or the rejection of a legitimate one. Requirements for a biometric solution These are just a few of the requirements to consider when choosing a fingerprint solution. In banking and finance, alone, fingerprint biometrics is used for applications ranging from transacting at the ATM to customer onboarding (eKYC), compliance (AML/KYC), and fraud prevention.  The retail sector adds even more, including age verification, loss prevention, point of sale (POS) security, self-service checkout, and secure time and attendance.  Law enforcement organizations have their unique requirements, using fingerprint biometrics for background checks, criminal booking, crime investigation, inmate management, mobile identification, and more. For government agencies, typical applications include benefits distribution, border security, citizen ID, employ authentication (SSO/MFA), and voter registration. Each application requires a thorough assessment of the best fingerprint technology for the job. The right touch The right solution will deliver the optimal balance of security, suitability, and usability Fingerprint biometric solutions empower a wide range of use cases with the simple touch of a finger. The right solution will deliver the optimal balance of security, suitability, and usability based on an analysis of criteria including specific application requirements, the characteristics and size of the user population, and challenges posed by environmental conditions. Accuracy, efficiency, and security The world faces increasingly dangerous fraud, account takeover, and impersonation threats. As industries and enterprises work to improve and evolve their identity and access strategies to combat these threats, fingerprint biometrics continue to prove their value through solutions that meet the key selection criteria while delivering the highest levels of accuracy, efficiency, and security.

Misconceptions about AI and analytics in video security are common due to the rapid evolution of the technology and varying levels of understanding. Artificial Intelligence (AI) and analytics are increasingly used as interchangeable terms when discussing video security cameras. AI v/s analytics While there is some overlap, it is important to articulate the differences between them when speaking to stakeholders or customers. As the myriad types of AI gain more prominence in the global dialog and privacy concerns are increasingly raised, security professionals need to take extra care to educate executives and management in any organization so that they can, in turn, represent the company's use of AI tools accurately. AI and analytics in video security Security cameras use subsets of AI, namely machine learning and deep learning, to recognize and classify objects The intent of this article is not to do an academic deep-dive on either AI or analytics, but instead to position each discipline as it relates to modern AI-based video security. The goal is to educate operations and management about the use of AI in video surveillance to support informed decision-making across the organization. It’s worth mentioning that while AI is often used as a catch-all term, security cameras use subsets of AI, namely machine learning and deep learning, to recognize and classify objects.  Misconceptions Here are four common misconceptions about AI and analytics:  Misconception #1: AI and analytics are the same  People often confuse AI with analytics, but they're distinct. AI is used in the video industry to enhance analytics and analysis capabilities. The technique involves the use of machine and deep learning algorithms to recognize or classify known objects like a person or vehicle. AI can further detect unique attributes of objects such as the color of clothing, or additional objects that are carried or worn such as backpacks or glasses. Object detection  The processes overlap somewhat when AI is also used to enhance the analysis of complex behaviors Analytics, on the other hand, refers to the process of analyzing what the detected object is doing. The processes overlap somewhat when AI is also used to enhance the analysis of complex behaviors. Is a vehicle traveling left or right in the camera’s field of view, possibly going the wrong way down a one-way street? Did it enter a restricted zone? Should a car arrive in this area at 3 a.m.? These are basic binary (yes/no) analytic tasks. Ascertaining whether two people are fighting or if someone is shoplifting is a more nuanced analysis that requires a sophisticated AI algorithm capable of considering multiple data points before alerting staff to suspicious behavior.​ Addressing false positives with AI-assisted analytics ​Before AI-based object detection, analytics were prone to false positives any time the lighting changed (a passing cloud could change the pixels). Working together, AI and analytics have largely solved the issue of false positives for the objects they recognize. On a properly installed camera, AI-assisted analytics can issue proactive alerts or search through hours of footage for humans or vehicles with specific attributes incredibly quickly. AI adds classification and behavior information to raise the overall accuracy of analytics and analysis. AI can also be used to enhance image quality in cameras, so there are many other ways it can be utilized.  Misconception #2:  AI can operate autonomously and replace security personnel  AI coupled with analytics can help operators monitor an increasingly larger number of cameras for anomalies and events While AI can enhance surveillance and response, the nuanced understanding and decision-making capabilities of humans are still crucial in most scenarios. AI coupled with analytics can help operators monitor an increasingly larger number of cameras for anomalies and events that may warrant attention, but the decision on how to act still firmly rests with the operator. This increasingly ‘intelligent’ assistant represented by AI helps security teams focus on what matters in an increasingly complex world, but it’s a team effort. And while AI’s capability to operate autonomously will surely improve, it’s hard to imagine a world in which it would be wise to let it make important decisions without human oversight.  Misconception #3: AI-based security cameras are invading the privacy Safeguarding personally identifiable information (PII) is a critical responsibility of any organization. Because of the prevalence of data breaches, everyone is keenly aware of the risks of PII ending up in the wrong hands. For video security systems, it’s essential to realize that the descriptive metadata an AI-based camera captures is composed of anonymous data about the humans it detects.  Attributes such as the color of clothing and whether a person is carrying a backpack or wearing a hat are certainly not sufficient to identify anyone personally. And while there may be grey areas with some AI systems that attempt to classify gender and age, they are still not identifying a specific person. Facial recognition Facial recognition is a specific, focused function, and while it might be improved with some AI-based techniques Most importantly, AI does not equal facial recognition. Facial recognition is a specific, focused function, and while it might be improved with some AI-based techniques, facial recognition has had its separate evolution distinct from AI. Facial recognition has privacy implications, while most AI implementations do not.  AI-based detection Additionally, AI-based detection of humans and vehicles typically happens “on the edge”, processed within the camera itself, while facial recognition almost always requires a separate VMS/server application and database to function. So, AI-based cameras don’t, by themselves, do facial recognition.  Misconception #4: AI can learn anything on its own  AI-based algorithms are only as good as the training they’ve received While AI can significantly enhance video surveillance capabilities, the machine and deep learning algorithms are not infallible. They require human oversight to manage false positives and interpret complex situations. AI-based algorithms are only as good as the training they’ve received. For example, human and vehicle detection algorithms have been carefully trained by R&D departments in laboratory settings with hundreds of thousands, if not millions, of representative images. This is why they can be very accurate when installed correctly. AI ‘on-site learning’ cameras For AI-based systems to truly learn to recognize something, they must also be informed when they get something wrong. This type of training usually occurs under the supervision of experienced AI developers. Recently, new AI ‘on-site learning’ cameras have become available. These can be trained by operators to recognize unique, customizable objects such as forklifts, shopping carts, airplanes, logos on vehicles, or any object an organization might want to track or count. These systems must also be trained to be accurate. Intelligent training application AI on-site learning is also a great way to increase overall accuracy in any setting prone to false positives A typical on-site training challenge would be to capture an object in every lighting condition. To overcome this, forward-thinking vendors include an intelligent training application that automatically generates additional images across a range of luminance values, saving operators substantial time and effort while increasing accuracy. AI on-site learning is also a great way to increase overall accuracy in any setting prone to false positives.  Conclusion  Understanding these misconceptions is crucial for making informed decisions when implementing AI and analytics in video security systems and gaining consensus from stakeholders. As AI becomes ubiquitous across industries, it has the potential to lose its true meaning, particularly because we are only scratching the surface with machine and deep learning applications.  AI’s current capabilities and limitations Most importantly, we have to help educate all of our constituents that AI and analytics are not the same It’s also important to recognize that general (or strong) ‘AI’ does not yet exist. This is the ability of a machine to do any intellectual task a human can do. However, the marketing ship has long since sailed, so the best we can do is stay informed about AI’s current capabilities and limitations. Most importantly, we have to help educate all of our constituents that AI and analytics are not the same. AI does not equal facial recognition. Nor does it replace the need for human oversight. AI-based technology AI is a long way from non-structured, comprehensive learning and decision-making in a way humans would describe as ‘intelligent.’ With those caveats in place, the current AI-based technology functions as a fantastic assistant for security teams helping them to better protect people and property. 

Fueled by mounting concerns about the cybersecurity vulnerability of U.S. ports, President Joe Biden has signed an Executive Order aimed at shoring up defenses against cyberattacks. Cybersecurity initiative The cybersecurity initiative marks a significant shift in policy, empowering key agencies and outlining concrete actions to bolster defenses.  By empowering agencies, establishing clear standards, and fostering collaboration, the initiative aims to strengthen U.S. ports against the evolving threat of cyberattacks, safeguarding the nation's maritime economy and national security.   Expanded authority for DHS  The proactive approach aims to prevent incidents before they occur The Executive Order grants expanded authority to the Department of Homeland Security (DHS) and the Coast Guard to address maritime cyber threats. DHS gains the power to directly tackle these challenges, while the Coast Guard receives specific tools. The Coast Guard can compel vessels and waterfront facilities to address cyber vulnerabilities that endanger safety. The proactive approach aims to prevent incidents before they occur.   Real-time information sharing Reporting any cyber threats or incidents targeting ports and harbors becomes mandatory. This real-time information sharing allows for swifter response and mitigation efforts. The Coast Guard also gains the authority to restrict the movement of vessels suspected of posing cyber threats. Inspections can be conducted on vessels and facilities deemed risky.  Mandatory cybersecurity standards  The standardization aims to eliminate weak links in the chain and prevent attackers from exploiting Beyond these broad powers, the Executive Order establishes foundational elements for improved cybersecurity. Mandatory cybersecurity standards will be implemented for U.S. ports' networks and systems, ensuring a baseline level of protection across the board. This standardization aims to eliminate weak links in the chain and prevent attackers from exploiting individual vulnerabilities.  Importance of collaboration and transparency Furthermore, the initiative emphasizes the importance of collaboration and information sharing. Mandatory reporting of cyber incidents fosters transparency and allows government agencies and private sector partners to work together in mitigating threats.  Additionally, the Executive Order encourages increased information sharing among all stakeholders, facilitating a unified response to potential attacks.  Maritime Security Directive The Executive Order encourages investment in research and development for innovative cybersecurity solutions To address specific concerns, the Coast Guard will issue a Maritime Security Directive targeting operators of Chinese-manufactured ship-to-shore cranes. This directive outlines risk management strategies to address identified vulnerabilities in these critical pieces of port infrastructure. The long-term success of this initiative hinges on effective implementation. The Executive Order encourages investment in research and development for innovative cybersecurity solutions, recognizing the need for continuous improvement and adaptation to evolving threats.  Recognizing the urgency of cyber threats  The initiative has been met with widespread support from port authorities, industry stakeholders, and cybersecurity experts who recognize the urgency of addressing cyber threats. However, some concerns exist regarding the potential burden of complying with new regulations for smaller port operators.  Effective communication, resource allocation, and collaboration among all stakeholders will be crucial to ensure the successful implementation of this comprehensive plan.  Enhancing cybersecurity The more impactful and noteworthy piece is the associated NPRM from the U.S. Coast Guard (USCG) “This Executive Order is a positive move that will give the U.S. Coast Guard (USCG) additional authority to enhance cybersecurity within the marine transportation system and respond to cyber incidents,” comments Josh Kolleda, practice director, transport at NCC Group, a cybersecurity consulting firm.  The more impactful and noteworthy piece is the associated Notice of Proposed Rulemaking (NPRM) from the U.S. Coast Guard (USCG) on “Cybersecurity in the Marine Transportation System,” adds Kolleda. Portions of the notice of proposed rulemaking (NPRM) look similar to the Transportation Security Administration (TSA) Security Directive for the rail industry and the Emergency Amendment for the aviation industry.   Coordinating with TSA on lessons learned  The USCG should be coordinating with TSA on lessons learned and incorporating them into additional guidance to stakeholders and processes to review plans and overall compliance, says Kolleda. “At first glance, the NPRM provides a great roadmap to increase cybersecurity posture across the various stakeholders, but it underestimates the cost to private companies in meeting the requirements, particularly in areas such as penetration testing,” says Kolleda. Cyber espionage and threats The focus is on PRC because nearly 80% of cranes operated at U.S. ports are manufactured there “It is unclear if or how the federal government will provide support for compliance efforts. As this seems to be an unfunded mandate, many private companies will opt for the bare minimum in compliance.”  “Cyber espionage and threats have been reported by the Director of National Intelligence from multiple nation-states including China, Russia, and Iran,” adds Paul Kingsbury, principal security consultant & North America Maritime Lead at NCC Group. The focus here is on the People’s Republic of China (PRC) because nearly 80% of cranes operated at U.S. ports are manufactured there, he says.  Destructive malware “The state-sponsored cyber actors’ goal is to disrupt critical functions by deploying destructive malware resulting in disruption to the U.S. supply chain,” says Kingsbury. “These threat actors do not only originate in China or other nation-states but also include advanced persistent threats (APTs) operated by criminal syndicates seeking financial gain from such disruptions." "The threat actors don’t care where the crane was manufactured but rather seek targets with limited protections and defenses. The minimum cyber security requirements outlined within the NPRM should be adopted by all crane operators and all cranes, regardless of where they are manufactured.”  PRC-manufactured cranes Kingsbury adds, “The pioneering risk outlined in the briefing is that these cranes (PRC manufactured) are controlled, serviced, and programmed from remote locations in China." "While this is a valid concern and should be assessed, there are certainly instances where PRC-manufactured cranes do not have control systems manufactured in PRC. For example, there are situations in maritime transportation system facilities where older cranes have been retrofitted with control systems of European Union or Japanese origin.”  Monitoring wireless threats  “The Biden Administration’s recent Executive Order is a critical step forward in protecting U.S. ports from cyberattacks and securing America’s supply chains,” says Dr. Brett Walkenhorst, CTO at Bastille, a wireless threat intelligence technology company. “To ensure proper defense against malicious actors accessing port-side networks, attention must also be paid to common wireless vulnerabilities." "Attacks leveraging Wi-Fi, Bluetooth, and IoT protocols may be used to access authorized infrastructure including IT and OT systems. Monitoring such wireless threats is an important element in a comprehensive approach to upgrading the defenses of our nation’s critical infrastructure.”

In the competitive world of physical access control, Big Tech companies are seeking to play a larger role. Physical access competition Apple Wallet continues to stake its claim on mobile credentialing. Amazon One Enterprise is pushing a palm-based identity service. Google/Nest offers smart locks for home access control, with identity and access management provided in the Google Cloud. The entry of these big companies in the historically fragmented physical access control market is causing disruption and foreboding new levels of competition.  Apple Wallet Impacting Credentialing Trends  The popularity of mobile wallets and contactless technologies in general has grown, creating more demand At Apple’s Worldwide Developer Conference in June 2021, the company announced support for home, office, and hotel keys, including corporate badges and student ID cards, in Apple Wallet. Later, the company announced Hyatt as the first hotel partner to support the technology. Since then, the popularity of mobile wallets and contactless technologies in general has grown, creating more demand for a seamless solution such as Apple Wallet. Easy access  In 2023, HID Global announced the availability of their employee badge in Apple Wallet, allowing staff and guests to easily access corporate spaces with their iPhone or Apple Watch, including doors, elevators, turnstiles, etc. Employees just need to hold their iPhone or Apple Watch near the reader to unlock.  Factors affecting the rate of adoption However, implementing and maintaining an Apple Wallet-based access control system can incur costs for hardware updates, software licensing, and ongoing maintenance. Factors affecting the rate of adoption include the need to upgrade existing infrastructures to accommodate the technology, and the necessity for access control manufacturers to develop and implement integrations with Apple Wallet.  Benefits of Adoption Keys in Apple Wallet take full advantage of the privacy and security built into the iPhone and Apple Watch With larger companies leading the way, some smaller ones might take longer to catch up. There is also a need to educate building owners and administrators to see the value and benefits of switching to Apple Wallet-based access control. Convenience and greater security can accelerate adoption. Keys in Apple Wallet take full advantage of the privacy and security built into the iPhone and Apple Watch. Sensitive data protection A compatible app, specific to the building’s access control system, is needed. Once added, credentials are securely stored in the iPhone's Secure Enclave, a dedicated hardware chip designed for sensitive data protection.  Holding an iPhone near an NFC-enabled reader enables the transmission of encrypted credentials. In addition to Near Field Communication (NFC), some systems also utilize Bluetooth Low Energy (BLE) for added security, longer read range, and hands-free unlocking. Phones need sufficient battery charge to function.  Amazon One Enterprise Enables Palm-Based Biometrics  In November 2023, Amazon Web Services Inc. (AWS) announced an identity service providing comprehensive and easy-to-use authentication for physical and digital access control. The system enables users to employ their palm as an access control credential, allowing organizations to provide a fast and contactless experience for employees and others to gain access to physical locations as well as digital assets.  Physical and digital locations Physical locations include data centers, office and residential buildings, airports, hotels, resorts Physical locations include data centers, office and residential buildings, airports, hotels, resorts, and educational institutions. IT and security administrators can easily install Amazon One devices and manage users, devices, and software updates using AWS’s Management Console.  Elimination of physical credentials An advantage of the Amazon approach is the elimination of physical credentials such as fobs and badges, and digital elements such as personal identification numbers (PINs) and passwords. AWS says security is built into every stage of the service, from multi-layered security controls in the Amazon One device, which is the same technology used in the Amazon Go retail stores, where shoppers can pay for purchases by scanning the palm of their hands. The devices combine palm and vein imagery for biometric matching and deliver an accuracy rate of 99.9999%, which exceeds the accuracy of other biometric alternatives, says the company. AI and ML The palm-recognition technology uses artificial intelligence and machine learning to create a “palm signature” that is associated with identification credentials such as a badge, employee ID, or PIN. Boon Edam, a revolving door and turnstile manufacturer, offers Amazon’s palm biometric technology on its equipment, and IHG Hotels & Resorts uses the technology to provide employees a convenient way to identify themselves and gain access to software systems. Google and Nest Devices in Access Control  When the Nest × Yale Lock is connected to the Nest app, a resident can unlock a door from their phone Google’s Nest devices include smart locks for home access control. The Google Nest × Yale Lock allows access control via both physical keys and passcodes accessible through the Google Home app. When the Nest × Yale Lock is connected to the Nest app, a resident can unlock a door from their phone. Passcodes can be created for family, guests, and other trusted persons. Alerts can be provided whenever someone unlocks and locks the door. When Nest “knows” a resident is away, the door can lock automatically. Voice control, Google Home app Voice control, using Google Assistant integrated with various Nest devices, enables the use of voice commands to lock and unlock doors, thus adding another level of convenience. Smart home devices from various manufacturers can be controlled through the Google Home app. SMART Monitoring ADT’s Self Setup smart home security systems integrate Google Nest smart home products with ADT security and life safety technology, including SMART Monitoring technology. Microsoft Azure is another company that could impact access control. The Microsoft Azure Active Directory is an identity and access management platform that could be extended to physical access control, leveraging existing user credentials. Long-Range Impact on the Security Marketplace  Big Tech companies are creating platforms for managing access control data, integrating with other security systems Increasingly, Big Tech companies are creating platforms for managing access control data, integrating with other security systems, and offering analytics for optimizing security and building operations. Big Tech is also actively researching and developing new technologies for access control, such as facial recognition, voice authentication, and AI-powered anomaly detection.  Access control communication and integration As their involvement in physical access control grows, Big Tech companies could potentially gain more influence in setting industry standards for access control communication and integration, similar to how they have become dominant in other areas such as mobile platforms. Given their expertise in user interface design and data analysis, Big Tech companies could help to direct how future access control systems are managed and how users interact with them, including more intuitive and user-friendly operations. Future of physical access control Existing concerns about privacy, security, and potential dominance by a few Big Tech companies could spill over into physical access control. However, traditional security companies, startups, and industry consortiums are also actively developing innovative solutions. Ultimately, the future of physical access control will likely be shaped by a combination of many different players and technologies – large and small. 

Already a strong player, particularly in New Zealand and Australia, Gallagher is still climbing in the U.S. market, which it sees as a big opportunity to invest in the company. Active in the United States for 10 years, Gallagher undertook a more aggressive growth strategy about five years ago. There are 52 employees in Gallagher’s U.S. security business, and about half the workforce has been hired in the last couple of years. They have grown from three sales territories to 16, operated by a full sales and engineering staff. Culture of innovation sets As it happens, Gallagher’s U.S. headquarters is located a short drive from my home office in the wider vicinity of Atlanta. I missed seeing them at GSX in Dallas, so we scheduled an in-person visit to catch up on their company. Gallagher’s strong culture of innovation sets them apart, as does their “people-first” commitment, says Scott Elliott, Gallagher’s Executive Vice-President, The Americas. “We have intentionally recruited for a diversity of thought that drives the business,” says Elliott. “We are a people business.” Melissa Vidakovic, Director of Marketing, Americas; and Scott Elliott, Executive VP, Americas, at Gallagher Security's office in Canton, GA. Unified approach An advantage Gallagher has in the market is total ownership of their supply chain; it manufactures each of the hundreds of products used across their solutions, from plastic components to readers to controllers to their own software systems.  Among other advantages, the unified approach enables tighter control from a hardening and cybersecurity perspective, enabling them to minimize any threat vectors or vulnerabilities. The strategy also avoids dependence on third-party suppliers, which was a huge advantage during recent supply chain disruptions. While competitors struggled with availability issues related to third-party manufacturers, Gallagher’s supply was uninterrupted. Gallagher’s commitment Gallagher uses the same norms as the nation and subjects its effects to inner and outer penetration As a manufacturer serving a broad spectrum of markets, it’s Gallagher’s commitment to the high end of the market (e.g., high-security applications), where the company incorporates core tenets such as authentication and encryption. Gallagher uses some of the same standards as the government and subjects its products to internal and external penetration testing. These core strengths are also integral to Gallagher’s complete product line. “If it’s good enough for a high-level customer, it’s good enough for Mr. Business Owner,” says Elliott. The New Zealand company was founded in 1938 and was the first company to commercialize the electric fence, which it still uses for its agriculture business sector, separate from the security business. Gallagher entered the access control business 35 years ago in 1988 when a product used to restrict access to fuel pumps evolved into broader access control. Gallagher platform In the intervening years, the product has grown into a unified platform that incorporates access control, intrusion detection, and perimeter detection in a single ecosystem. “The platform is all-encompassing,” says Elliott. “No other platform does all three.” Augmenting access control, intrusion, and perimeter protection, there are other applications available in the Gallagher platform, such as workforce management, health and safety functions, and a spectrum of features useful to a wider stakeholder community. Fatigue management applications For example, Gallagher can implement routine randomized checks to proactively mitigate potential risks such as drug or alcohol abuse, thus ensuring workers are fit to work, to operate various machinery and that they do not pose a threat to fellow employees or the company.  “Fatigue management” applications can monitor the use of equipment to avoid repetitive injuries or manage how long an employee works at a job site, requiring a worker to swipe or tap a card to a reader mounted on a machine to monitor and limit the time they operate that machine. Mobile mustering provides location and identification of evacuees in case of an emergency. Impact of digital transformation Gallagher’s “Better Ways of Working” concept zeroes in on the impact of digital transformation Gallagher is also embracing the “digital transformation” of the industry. Security companies must adapt to a more agile workforce and shifting processes, says Elliott. Gallagher’s “Better Ways of Working” concept zeroes in on the impact of digital transformation on their workforce. They also seek to address the changing workforce, where Gen-Z’ers work side-by-side with tenured, experienced workers, and where creating trust is the best approach to closing the generational gap.  Gallagher also seeks to educate the market on trends such as artificial intelligence (AI), machine learning, cloud adoption, various service delivery models, and other issues. Industry consolidation Gallagher has more than 1,200 employees; operates in 140 countries, from South America to Canada, Europe to the Asia-Pacific and Australia; and serves almost 16,000 customers. Gallagher is part of New Zealand’s growing technology export sector, which is growing 30% faster than the overall economy and is now the second-largest export sector in New Zealand. In an age of industry consolidation and a market dominated by corporate conglomerates, Gallagher is a privately held organization seeking to be agile and innovative, and to deliver customer value more quickly. Gallagher re-invests about 15% of its profits into research and development. “Our customer service is the primary reason people buy from us,” says Elliott. Security integrators Security integrators quickly appreciate the breadth and strength of the product line Gallagher positions itself as an alternative in a market in the midst of disruption. Brand awareness continues to be a challenge in the United States, and the sales team often hears the question: “Who is Gallagher?” Once the introduction is made, security integrators quickly appreciate the breadth and strength of the product line, says Elliott. “We allow our customers to select among best-of-breed platforms, and [using open systems,] we are not limited by the technology we offer,” says Elliott. “Our value proposition to the integrator channel is our focus on the relationship,” says Elliott. Supporting end users through an authorized, certified channel, Gallagher also emphasizes value, cost-competitiveness, and cybersecurity. “Our partner relationships are built around cultural alignment,” says Elliott. Product innovation perspective What’s ahead for Gallagher and for the industry as a whole? Hard to say, notes Elliott, given the unfolding of unpredictable geopolitical and financial trends.  However, from a product innovation perspective, Gallagher will continue to evolve, balancing a dependence on “cash cow” legacy product lines with investment in leapfrog innovations such as frictionless access control, cloud platforms, and mobile systems. In general, Elliott predicts AI will yield an opportunity to analyze a person’s pattern of behavior and intent, thus enabling a security system to adapt down the road. “With the ability to predict with some degree of certainty what might happen, these capabilities will evolve,” says Elliott.

The University of California San Diego (UCSD) Police Department is a full-fledged law enforcement agency responsible for patrolling, investigating, and preventing crime within its jurisdiction. Spanning over 1,200 acres and comprising 900 buildings, UCSD’s campus presents unique challenges for law enforcement. The department’s Communications Division serves as the nerve center, coordinating responses to emergencies, managing communications, and ensuring coordination among officers. Garrett Williams, a seasoned Sergeant at the University of California San Diego (UCSD) Police Department, oversees the Communications Division. With over two decades of experience, Williams understands the critical role technology can play in public safety. The challenge Before partnering with RGB Spectrum, UCSD faced significant obstacles in its dispatch operations Before partnering with RGB Spectrum, UCSD faced significant obstacles in its dispatch operations. Dispatchers juggled multiple computers, including a CAD, radio, and phone computer, each requiring separate keyboards and mice. “I didn’t look to RGB to solve all my problems. However, I understood all that could be accomplished once the team showed us how the technology operated and what was possible,” Garrett Williams, Sergeant, University of California San Diego Police Department. “Three separate mice and operators constantly moving side to side to look from one to the other and then having to move their hands back and forth between control devices - anytime they have to do that, it’s slowing their workflow down; we figured there had to be a better solution,” shared Williams. “And up to 25% of our operators were suffering from repetitive movement and neck Injuries, resulting in downtime and light duty restrictions.” Why UCSD chose XtendPoint KVM-over-IP UCSD wanted a seamless KVM solution that integrated multiple systems over IP under a unified interface. It explored various options before discovering RGB Spectrum’s XtendPoint™ solution, which provides local and remote access to source computers, consolidates separate monitors into multi-view displays, and unifies control for more streamlined operation and enhanced efficiency. With RGB’s XtendPoint KVM system, UCSD grew access to the fire alarm system at each operator’s station UCSD’s key selling point was its ergonomic benefits. It offered a solution to the ergonomic challenges plaguing dispatchers by minimizing the need for multiple keyboards and mice. So did replacing monitor clutter. With the XtendPoint solution, single-signal monitors are consolidated on each console using multiview displays that can handle up to four computer signals each or up to eight signals displayed on just two pieces of glass. A notable feature of this solution is the ability to offer each operator customized display viewing, even in a multi-shift operation. A KVM-over-IP backbone offers additional benefits. Before, only one dispatcher station could see the fire alarm system. With RGB’s XtendPoint KVM system, UCSD expanded access to the fire alarm system at each operator’s station. Now, no matter where dispatchers are seated, they have access to all needed systems. How UCSD uses RGB’s solution The RGB Spectrum solution marked a significant turning point for UCSD’s dispatch operations. Dispatchers experienced a dramatic improvement in efficiency, ergonomics, and situational awareness. Gone are the days of dispatchers juggling multiple control devices. With a unified interface, dispatchers can control all systems from a single keyboard and mouse. A streamlined workflow accelerated response times and reduced errors. Video integration proved invaluable. Dispatchers can now access live video feeds and additional mission-critical systems directly within one system interface, providing them with real-time visual information as required. With a unified interface, dispatchers can control all systems from a single keyboard and mouse Additionally, support for video integration with a video wall provided opportunities for enhanced collaboration and situational awareness. Commented Williams, “The flexibility of the RGB system also allowed UCSD dispatchers to leverage video wall capabilities. They can easily share critical information and task lists with colleagues. A more collaborative environment has facilitated communication and coordination among dispatchers, ensuring that tasks are efficiently managed and prioritized during high-stress situations. We can use the RGB system to throw things up on the wall so other dispatchers can see what’s happening and interact as needed.” “In addition," said Williams, “the resilience of the RGB XtendPoint system is invaluable in maintaining operational continuity. For example, in the event of a problem at a station, technicians can work on the issue while the dispatcher moves to a backup computer or station, allowing dispatchers to continue critical work without interruption. This proactive approach to system maintainability and resilience saves time and resources and ensures that dispatch operations remain fully functional at all times.” The result The impact of XtendPoint KVM-over-IP on UCSD’s dispatch operations has been profound. UCSD witnessed significant improvements in efficiency, ergonomics, and situational awareness. Efficiency soared as dispatchers seamlessly controlled multiple systems from a single interface. Ergonomic issues were mitigated, and dispatcher morale improved, enabling dispatchers to respond more effectively to emergencies. Future plans with RGB Spectrum Williams is enthusiastic about the wraparound monitors RGB has announced Looking ahead, UCSD sees opportunities to leverage RGB Spectrum’s technology further to enhance operations. RGB system’s versatility also enables UCSD to adapt to evolving threats and emergencies. In the event of, say, a building evacuation or siege, for example, UCSD could almost immediately establish a satellite facility. Williams is enthusiastic about the wraparound monitors RGB has announced. “We are looking at RGB’s new, yet to come to market, 43-inch curved monitors that will be the finishing touch for even better ergonomics and a customized workspace.” Another potential interest is a “flyaway” kit, a transportable command-and-control system with integral radio access. This mobile system would enable UCSD to monitor special events, such as festivals, where real-time situational awareness is crucial for ensuring the safety of attendees and staff. Williams notes, “We can have a mobile command post set up near a festival or special event, take one of our dispatch systems and put it there without having to move a lot of equipment or figuring out how to get it on the network.” Implementing RGB Spectrum’s solutions UCSD also aims to extend the reach of its dispatch operations by providing in-the-field personnel with access to real-time information. By equipping mobile units with RGB’s AV-over-IP systems via smartphones, police officers could receive critical updates and better collaborate with dispatchers to respond to incidents. “If you think of the unthinkable, like a school shooting, it would be ideal to share live coverage of what’s happening, detailed building schematics, and info on weapons the assailant might be using. Who doesn’t want to know what’s potentially happening behind closed doors before walking in? It’s situational awareness on a whole new level,” commented Williams. The partnership between the UCSD Police Department and RGB Spectrum has proven successful. By implementing RGB Spectrum’s solutions, UCSD transformed its dispatch operations to achieve unprecedented levels of efficiency, ergonomics, and situational awareness. And it is just a start.

ZeroEyes, the creators of the only AI-based gun detection video analytics platform that holds the US Department of Homeland Security SAFETY Act Designation, announced that its solution has been selected by Iowa’s Murray Community School District to identify illegally brandished guns on campus and help protect students and faculty against gun-related violence. Murray Community School District serves 300 students in Murray, Iowa in grades pre-K-12. The district provides an educational environment that challenges the status quo and makes it its mission to clear away any roadblocks that constrain creativity and innovation. New layer of security “While we are a small, rural community, if there is anything we have learned it’s that gun-related violence can happen anywhere,” said Tim Kuehl, superintendent of Murray Community School District. “We are prioritizing the safety and security of our students and faculty, and ZeroEyes ensures that our campus is protected from gun-related threats 24/7. We are proud to add this new layer of security to make our community safer.” Existing digital security cameras ZeroEyes' AI gun detection and clever situational grasp software layers onto security cameras ZeroEyes' AI gun detection and intelligent situational awareness software layers onto existing digital security cameras. If a gun is identified, images are instantly shared with the ZeroEyes Operations Center (ZOC), staffed 24/7/365 by specially trained U.S. military and law enforcement veterans. If these experts determine that the threat is valid, they dispatch alerts and actionable intelligence — including visual description, gun type, and last known location — to local law enforcement and school staff as quickly as three to five seconds from detection. AI gun detection solution “Gun-related violence in school communities is far too common,” said Mike Lahiff, CEO and co-founder of ZeroEyes. “Murray Community School District is addressing this problem head-on by adopting our AI gun detection solution. We are grateful to have the opportunity to proactively combat this issue and alert local authorities of a potential threat before it happens.”

In the heart of Aalborg is a lovely and well-kept private home. Here lives a family of five who in 2016 would rent out their basement to utilize the home’s square metres. WHY – To access the basement, the tenants must go through the back door. The family and the tenants thus share the same entrance at the back of the house. Therefore, the family was looking for a solution on how they could give the tenants access to the basement without them also having access to the family’s private residence. WHAT – It was important for the family to keep the architectural style of the house. However, it was not entirely straightforward to find an access control solution where the solution only sat on one side of the door, says Michael Goth-Rindal. Together with CONLAN’s CEO, Ejner Hansen, the family found a solution where they could both preserve the old door and at the same time avoid pulling wires for electricity. Tenants keyless access The keyboard can go through many cycles before the battery needs to be replaced The CT1000 keypad is installed on the back door of the house, giving both family and tenants keyless access to the house. In addition, the C1000LP keypad is installed on the front door of the private home, where the solution is only visible from the side of the staircase. From the inside of the house, they can not see that the door is powered by a keypad. The keypad on the front door of the private residence is battery-powered, meaning the old door could remain, without the pull of wires. As the keypad is a low-power device, the keyboard can go through many cycles before the battery needs to be replaced. The family changes the battery themselves, and the keyboard tells when it’s time. Keypad’s daycode function This allows them to create a code for, e.g., the cleaning, which only works the one-day Benefits - With this solution, the family can access their home, completely without the need for keys. “We are really happy with our solution. It works and is a flexible system that we can easily handle ourselves,” says Michael Goth-Rindal. In addition, the family also uses the keypad’s daycode function. This allows them to create a code for, e.g., the cleaning, which only works the one day. With this, the family has full control over who has access to the house and when. Low power consumption CT1000 reader on the back door – A standalone reader with code. Possibility of up to 28 user codes. The keypad can also be connected to the alarm, so that the alarm is switched off at the same time as the door is unlocked. C1000LP reader on the entrance door for the private home – Reader with code and low power consumption for access control. Several options for access with codes, including one-time, day and period codes that are active from one to 28 days. In addition, the keypad can be powered by both battery or wired power.

360 Vision Technology, the UK-based manufacturer of ruggedized HD, radar, and thermal PTZ surveillance cameras, has been selected to supply its radar surveillance camera technology to a solar farm site in Ross-on-Wye, Herefordshire. Predator Radar camera  Capable of generating 1-Megawatt of electrical power, the solar farm site was constructed by VARTEC EPC Limited for Lowther Renewables Ltd, to help offset the carbon footprint of its parent company, AJ Lowther & Son Ltd, which provides a range of steelwork, cladding, and refurbishment services, including steelwork structures catering for manufacturing, industrial, agricultural, commercial and equestrian buildings. In collaboration with VARTEC, a technical specification for the solar farm was jointly devised by Craig Carton, 360 Vision Technology’s Technical & Customer Support Manager, resulting in the specification of a 360 Vision Predator Radar camera unit specified to secure the entire site. Cost-effective perimeter solution With up to 200m radius/400m diameter constant surveillance capability, this provides a highly effective solution The 360 Vision Predator Radar camera unit deployed integrates radar technology with a Predator 1080p HD camera, to offer a cost-effective perimeter and wide area surveillance solution. With up to 200m radius/400m diameter constant surveillance capability, this provides a highly effective solution with which to secure the solar farm site, while minimizing costs compared to traditional CCTV camera solutions, with only one radar/camera unit being required. Surveillance cameras installation “The site’s remote countryside location, coupled with its significant slope and numerous access points along its perimeter, presented many challenges,” says Craig Vardy, Managing Director of VARTEC. “Lowther Renewables required coverage of the entire solar farm and it would normally have required several traditional security cameras to provide adequate surveillance coverage which would have been prohibitively expensive. However, we were able to negate the need to install several surveillance cameras by specifying just one 360 Vision Predator Radar camera unit to cover the same area.” Object detection Predator Radar works in all-weather scenarios (rain, fog, snow, mist) providing uninterrupted protection Designed for applications where wide area detection and tracking of moving objects is required, Predator Radar works in all-weather scenarios (rain, fog, snow, mist) providing uninterrupted protection by scanning 360° twice every second, to detect and automatically track up to 40 simultaneous objects. “At the site, on detection of an object by the Predator Radar camera, an alarm activation is sent to the NX Witness VMS via an I/O module." Live and recorded video and audio "NX Witness sends this alarm onwards to the Sentinel alarm management platform at the Doncaster Security Operations Centre (DSOC), where alarms are prioritized and evidence for the events is retrieved. This provides the operators with live and recorded video and audio, allowing them to make a quick and accurate decision as to the cause of the alarm." "Operators are guided through pre-defined manual and automated actions, based on the cause, to ensure a rapid response to the situation. The whole alarm handling process is fully audited allowing further analysis and reporting post alarm handling.” Real-time activation At DSOC, any Predator Radar camera alarm activations are overlaid on the screen to notify the operator DSOC detects, responds, and reports any threat activation in real time, meaning the solar farm is protected and immediately aware of any security issues. At DSOC, any Predator Radar camera alarm activations are overlaid on screen to notify the operator that an intruder has been detected, and tracking images are automatically sent to the operator’s screen for visual confirmation, all while the object is continuously and automatically tracked, whatever its path onsite. Dispersing threats On verification of an alarm threat, DSOC operators analyse the video data to make an informed decision; to either contact the police, a keyholder, or OCTAGA, Hereford (a key-holder/physical patrol guarding service who responds in the event of an incident needing attendance). Providing an additional deterrent and avoiding the requirement for a physical attendance to the site for every activation, the Predator Radar camera carries integrated LED white light capability, to help confirm and disperse threats in the hours of darkness.  Cloud-based NX Witness VMS In addition to DSOC, monitoring of the site and events can also be performed via a cloud-based NX Witness VMS “Since its installation, the VARTEC installed radar-based camera system has run trouble-free and there have been no false alarms, thanks to visual verification from DSOC,” says Anthony Lowther, of Lowther Renewables. In addition to DSOC, monitoring of the site and events can also be performed via a cloud-based NX Witness VMS, where the transmitted video and data can be accessed remotely and a live insight viewed via a graphically rich desktop interface. Error-free security surveillance solution Craig Vardy adds, “Using the unique capabilities of the 360 Vision Technology Predator Radar camera, we were able to provide an error-free security surveillance solution while also saving the customer money on capital outlay by using just one radar unit, versus the several traditional video cameras that would have been otherwise required to secure this large solar farm site.” “We are very happy to have been able to support VARTEC and Lowther Renewables to secure an effective solution for their challenging wide area surveillance challenge at the solar farm site,” says Craig Carton of 360 Vision Technology. Radar camera solutions “Across the globe, our innovative radar camera solutions are supporting high-security, safety, and site management applications, from the protection of national borders to protecting utility and commercial sites." "This 5-acre solar farm project underlines the highly effective surveillance capability of the Predator Radar camera range.”

An end-to-end IDIS video solution has overcome performance, quality, and affordability challenges that had hampered public space surveillance in Bristol city center. The upgrade, which tackled a growing list of problems including degraded picture quality, unreliable transmission and data storage, and poor usability, has been completed at Temple Quay and Glass Wharf by KIS Fire & Security.   GDPR-compliant video surveillance The successful project is enabling significant operational improvements by the 24/7 security team that manages the site, according to Property Manager, Avison Young.   The company reports faster responses to medical incidents and more effective prevention of petty crime and antisocial behavior, thanks to surveillance coverage without blind spots and the ease with which officers can retrieve and export GDPR-compliant video evidence to support police investigations.   Temple Quay and Glass Wharf The original video system at the site was almost twenty years old and proving to be increasingly unreliable Temple Quay and Glass Wharf are part of the Bristol Temple Quarter Enterprise Zone which is home to hundreds of businesses, government offices, serviced offices and co-working spaces, bars, restaurants, and residential properties. The original video system at the site was almost twenty years old and proving to be increasingly unreliable, with underground cabling and equipment prone to flooding and cameras producing increasingly poor-quality images.  Challenges faced "The problems were made worse by a cumbersome VMS operating system," says KIS Director - Rob Morgan, adding “The prospect of a complete system upgrade seemed daunting because it would need a complete replacement of the backbone infrastructure, cameras, recorders, etc. and a new VMS management system." He continues, "But we were able to satisfy Avison Young with IDIS technology, showing them a major public space system that we’d recently completed for Bristol Zoological Society.” IDIS Center VMS The new solution, managed by the cost and license-free IDIS Center VMS, includes NDAA-compliant 8MP IDIS PTZ cameras delivering superior images at up to 31x zoom; vandal-resistant 5MP IR dome cameras; 8-ch 4K recorders supporting UHD display; a specialist network operator’s keyboard; plus, mountings, POE switches, and all other network accessories.   The system is easier to use and gives the security team complete area coverage, including full visibility KIS completed the upgrade ahead of schedule in under four months, with rapid installation supported by IDIS plug-and-play DirectIP® technology ensuring instant and seamless functionality of all devices. The system is also easier to use and gives the security team complete area coverage, including full visibility along – and across – a waterway that runs through the site.  Instant device functionality “With IDIS, the instant full functionality of all devices means we can be more certain about completion times, even for major public space projects like Temple Quay and Glass Wharf,” says Rob Morgan. He adds, “The system also comes with extended warranties, and failover protection against loss of data in the event of network instability - for public area surveillance this kind of reliability is essential.”   Award-winning solution “Following our successful partnership with the award-winning solution for Bristol Zoo, IDIS was delighted to support KIS with this major city center surveillance project,” says Jamie Barnfield, Senior Sales Director, IDIS Europe. He adds, “Both these projects show video technology at its best, helping to create welcoming public spaces where people can feel safe.”

Crystal Mountain Resort is Washington's largest winter and summer getaway. For over 60 years, the picturesque resort near Mount Rainier has drawn millions of sports enthusiasts around the world. An early adopter of new technology, the resort was also the first in Washington to install a high-speed, detachable quad chairlift, Rainier Express. Technology solution needed As the resort's Director of IT, Perry Turner is in charge of protecting over 400,000 guests and 2,600 acres of land all year long. The resort is open for skiing and snowboarding from November to April, and summer activities with scenic gondola rides from May to September. This meant that any technology solution had to withstand snow and low temperatures during the winter and high humidity levels during the warmer months.  "The elevation tops out at a little over 7,000 feet, so the weather conditions can get extreme. The technology we use needs to be able to withstand everything from snowstorms to 100 MPH winds." The challenges Low-quality legacy cameras and limited connectivity led to gaps in coverage with lens fogging and weather-sealing issues "The combination of moisture and cold temperatures was wrecking our older cameras, which couldn't survive the harsh conditions.”  Remote areas with limited infrastructure are difficult to wire and get power to. Low-quality legacy cameras and limited connectivity led to gaps in coverage, while lens fogging and weather-sealing issues led to malfunctioning cameras and poor visibility.  Loss of time in retrieving images If footage was available, retrieving and sharing even a minute from two different network video recorder (NVR) systems was an excruciating process. "If I had to pull 10 minutes of footage, it would take three to four hours to get the right clip and to download it. It would crash all the time, and I'd have to start the process all over again." Why Verkada? "The interface is excellent, the app is easy to use and the cameras are rock solid. The hybrid cloud infrastructure also helps with reliability. I don't need an on-premise device to handle all the recording since the camera does that. It's a lot less to maintain from my end." Seamless operation From a single pane of glass, Perry simplifies management and ensures the seamless operation of the resort. He was an early adopter and beta tester for the Verkada Cellular Gateway, a new product that allows him to deploy cameras in any location. With more coverage and connectivity solutions, he leaves no room for oversight – no matter how minute the detail is.  "We have Verkada coverage in remote areas with access to power but no internet. Across our 2,600 acres, the possibilities are endless: up on the mountains, out in parking lots, over shuttle stops, and even gondola stations." The results Cellular deployments in remote and hard-to-wire areas Cameras built to handle 100 MPH winds and -40°F Livestream ski conditions in high-image resolution A platform that saves time and reduces work Risk and liability prevention 1. Cellular deployments in remote and hard-to-wire areas Until recently, Perry's camera deployments were limited to places where he could run ethernet cable. While cellular data was available, it would require him to piece together different components - an LTE router, a PoE switch, a NEMA enclosure, and a data plan - all sourced from disparate vendors.  His GC31 Cellular Gateway combines all the above into a single device that provides both power and data to any Verkada device. The result is a simple, seamless operating experience with minimal setup needed. LTE coverage “It took only a few minutes to install the cellular gateway and connect it to our PTZ, which monitors our moving snow stake." "The snow stake has to be in a remote corner so it’s not wind-affected, but we can now use the cellular gateway to take advantage of LTE coverage in the area.” 24/7 technical support Perry has Verkada’s unlimited data plan on the cellular gateway, which comes with the 24/7 technical support he’s used to from Verkada. The cellular gateway bridges gaps in coverage and opens a new world of use cases for Perry, "The GC31 allows us to install cameras along the road coming into the resort and at our parking lots. On busy weekends, we can easily monitor traffic and parking lot capacity.” 2. Cameras built to handle 100 MPH winds and -40°F The lack of issues with their hardware surprised Perry and his team. All the Verkada cameras onsite are enterprise-graded and are IP67 and IK10-rated. Additionally, they come with an integrated temperature gauge and built-in heaters that automatically turn on once the temperature hits -20°C (-4°F). Verkada outdoor cameras are fully functional at sub-zero and high heat temperatures and can withstand temperatures ranging from -40°C to 50°C (-40°F to 122°F). 10-year warranty Backed with an industry-pioneering 10-year warranty, Perry can install cameras anywhere at the resort – from the retail shops to the top of Mt. Rainier – and not have to touch them again. "We mounted a camera on top of a building that gets hit by 100 MPH winds and beyond freezing conditions, and it's had zero problems. We just set it and forget it." 3. Livestream ski conditions in high-image resolution Low-quality images and footage are no longer an issue with Verkada. The cameras come with advanced image sensor technology, which allows them to produce crystal-clear footage. Even in low-light conditions, like the resort's "Night Skiing" events, the built-in infrared LEDs make capturing footage in darker environments possible. Live video feeds No matter the conditions or location, Perry and his team have a clear view of the people and property at the resort No matter the conditions or location, Perry and his team have a clear view of the people and property at the resort. The Marketing department shares current skiing and snowboarding conditions on the website, and they have multiple cameras placed throughout the resort that share live video feeds. "Our website has live video feeds of the slopes, and as soon as we switched to our first Verkada camera, the jump in image quality was evident. The guests love it. The Marketing team now wants to add more for the public-facing side of things." 4. A platform that saves time and reduces work Verkada cameras come with built-in video storage capabilities of up to 365 days, removing the need for on-premise servers and all the associated work and time required to maintain them. Plug-and-play cameras are pre-configured and fully operational within minutes. When it comes to pulling footage, the process is night and day. Footage on Command Before, there were a lot of requests for footage pulls from the Security and Lift Operations teams. These teams can securely access footage themselves on Command through their mobile phones, eliminating most of these requests. If Perry does have to pull and share a snippet of footage, it takes a fraction of the time it did beforehand. With Verkada, that process is straightforward and seamless. "Pulling and sharing video footage now takes minutes, not hours. And when other teams need to pull footage, they can access it directly from their phones. This has removed multiple steps in our workflow and saves everyone a ton of time." 5. Risk and liability prevention Placing Verkada cameras at vulnerable and high-risk areas at the resorts (including retail shops and chairlifts) has helped thwart thefts of thousands of dollars worth of ski equipment and dispute false claims. If an incident arises, Perry can corroborate the witness accounts with easily accessible footage to see how the facts line up. Within Command, Perry can choose the camera he wants to view the history of, jump to a specific date and time, and review other data and analytics. Once he finds what he's looking for, he can share the footage with anyone through text, email, or a link. Guest safety Safety issues can arise if someone falls in the chairlift area so additional visibility is crucial Guest safety is another key priority for the resort, especially on the slopes. The cameras positioned at and near the chairlifts help monitor that guests are seated correctly. Safety issues can arise if someone falls in the chairlift area so additional visibility is crucial to protect both the guests and the resort. "Verkada provides peace of mind and liability protection. We can quickly verify what happened with a past incident and address any security or safety issue as it's happening. If someone is in trouble at the chairlifts or on the slopes, we can respond immediately." Looking Ahead Crystal Mountain Resort's success in deploying Verkada cameras has led to rave reviews from various internal teams. They are exploring how they can leverage the platform to improve the customer experience at the resort. "We recently learned about the Occupancy Trends feature, and there are so many potential applications. Foot traffic is just one thing that we want to keep track of in our rental shops and restaurants." Lower cost of ownership Most critically, leadership loved the enthusiasm surrounding the platform and has performed further financial analysis. What they found were more possible benefits, including a lower cost of ownership. "The more teams interact with the platform, the more buy-in we've received from leadership. They realized that Verkada is more cost-effective in the long run.”

The economic fallout of the COVID-19 epidemic was felt in supply chain disruptions, higher prices, and shortages of certain goods. The physical security industry was not spared, although the epidemic also presented opportunities for security companies. Changing access control trends triggered by the pandemic are still reverberating throughout the industry, for example. Four years later, the impact of the pandemic is still being felt in the security market, lingering like the symptoms of "long COVID." We asked this week's Expert Panel Roundtable: Four years after the start of the COVID-19 pandemic, what is its lingering impact on the physical security industry?  

The security industry offers a vast array of technologies and vendors. This can be overwhelming for end users, who depend on security integrators for guidance and service. But how well do security integrators provide end users with what they need? We asked this week’s Expert Panel Roundtable: What are the biggest challenges that end users face when working with integrators? 

Technology offers a range of tools to bolster security at public events, including before, during, and after. This year, the 2024 Summer Olympics in Paris will draw the attention of the world, requiring the best protection available for the venues, the athletes, and the attendees. Other happenings such as the FIFA World Cup, the Super Bowl, the Tour de France, and the U.S. NBA Finals are momentous events that challenge security and law enforcement personnel to keep them safe. We asked this week’s Expert Panel Roundtable: How is technology contributing to security in the arena of public events?