Securitas has crafted a personalized intelligence solution for a significant player in the global Financial Services sector to address its operational challenges.
The client faced numerous threats, including disruptions to staff and resources and operations due to cyberattacks, compliance issues, and geopolitical instability.
Despite facing these substantial risks, they struggled with local team coordination and had an inadequate incident reporting system that lacked comprehensive analysis and actionable insights for decision-makers.
Understanding the Challenges
The client's situation demanded an enhanced risk management strategy, improved collaboration across their global workforce, and robust incident reporting.
Without these improvements, their ability to remain competitive, financially stable, and successful in the longer term within the Financial Services industry was at significant risk.
Implementing a Customized Solution
Securitas responded by developing an intelligence service tailored to the client’s needs, involving the combination of experienced analysts and cutting-edge technology. This solution included:
- Real-Time Monitoring: Critical Intelligence Requirements (CIRs) were established, enabling 24/7 live monitoring and alerting of incidents near chosen locations, thereby securing global assets and staff safety.
- Crisis Support and Early Warnings: Timely assistance during crises was coupled with alerts about potential direct threats, such as protests, ensuring preparedness against such occurrences.
- Regular Intelligence Updates: Through daily, weekly, and monthly intelligence summaries, the firm received updates on threat landscapes and actionable intelligence to maintain an upper hand in security operations.
- Executive Protection Screening: Enhanced defensive screening measures were introduced to safeguard executives and colleagues from targeted threats, with advice on improving online security.
- Dedicated Request for Intelligence (RFI) Service: Securitas specialists provided swift and effective information on specific threats when needed.
Outcomes and Benefits
The tailor-made solution from Securitas fortified the client's intelligence-based security strategy. Decision-makers gained a competitive edge and the confidence necessary to make critical business decisions while optimizing their security and resilience investments. Comprehensive situational awareness offered peace of mind and enhanced their ability to protect people, properties, and assets worldwide.
Through proactive monitoring of emerging threats, Securitas helped the client mitigate disruptions, such as targeted high-profile event protests, potential property damage plans, and threats against personnel. This intelligence-focused strategy allowed the client to concentrate on key intelligence, make informed decisions, and efficiently achieve strategic and operational goals globally.
Securitas client, a major player in the global Financial Services industry, faced challenges such as incidents impacting staff and resources and threats disrupting business operations.
The challenge
The client, a major player in the global Financial Services industry, faced challenges such as incidents impacting staff and resources and threats disrupting business operations. These included cyberattacks on financial data, compliance issues and geopolitical instability affecting worldwide operations.
Despite these risks, they lacked a full understanding and found it tough to coordinate with local teams effectively. Their current incident reporting system fell short, lacking detailed analysis and practical insights for decision-makers.
Given these risks, it was crucial for them to enhance risk management, improve global team collaboration and implement strong incident reporting. Failing to address these could jeopardize their competitiveness, financial stability and long-term success in Financial Services.
The solution
Securitas tailored a custom intelligence service, combining the expertise of dedicated analysts and technology to provide:
- Real-Time Monitoring: Securitas defined their client Critical Intelligence Requirements (CIRs) setting up live monitoring and 24/7 Alerting to incidents in close proximity to their chosen locations. This ensured the safety of their client’s global assets and colleagues.
- Crisis Support and Early Warnings: Invaluable assistance was provided during crises and incidents, along with early alerts about potential threats directly targeting their client, like protests.
- Regular Intelligence Updates: They stayed informed with daily, weekly and monthly intelligence summaries. These kept them abreast of the threat landscape and actionable insights, enabling them to gain decision making advantage within their security operations.
- Executive Protection Screening: Securitas ensured the safety of executives and colleagues facing targeted threats with the enhanced defensive screening solutions. Securitas were there to support their well-being & advise on how to improve the security of their online profiles to help keep them safe.
- Dedicated Request For Intelligence (RFI) Service: When they needed information on specific threats, Securitas’ dedicated specialists were there to assist promptly and effectively.
The result
Securitas customized solution empowered their client's intelligence-driven security approach, giving decision-makers from their client a competitive edge and the confidence to make critical business decisions while optimizing their security and resilience investments.
By providing comprehensive situational awareness, Securitas not only offered peace of mind but also enhanced value, allowing them to protect their people, properties and assets worldwide. Through monitoring of new and emerging threats to the organization, Securitas helped them mitigate the potential costs of disruption, including protests targeting high-profile events, property damage plans and threats against personnel.
With intelligence at the forefront of their security strategy, their client could focus on what mattered most: understanding pertinent intelligence and taking decisive action. This enabled their broader business to carry out global operations and achieve strategic goals efficiently and effectively.
