iDenfy, known for its global identity verification and fraud prevention solutions, has launched a new "Verify Later" reminder feature for its Know Your Business (KYB) onboarding system.
This configurable automation acts as a virtual assistant, scheduling and sending email reminders to users who opt to postpone their identity verification step. The new functionality aims to streamline the KYB process by reducing the need for manual follow-ups, thus simplifying compliance efforts for both analysts and end-users.
Enhancing Business Verification
The KYB verification process extends beyond a simple identity check, often necessitating additional documentation such as registration certificates, shareholder records, and UBO information for directors, representatives, and sole proprietors.
The KYB verification process extends beyond a simple identity check
Recognizing the time required to gather these documents, iDenfy has implemented the "Verify Later" option, allowing users to pause their session without losing progress. Previously, manual outreach was necessary to engage users who postponed verification, but this new feature automates follow-ups directly through iDenfy’s Business Verification dashboard.
Optimized Dashboard Configuration
Within the business verification dashboard, users can now set reminders for each identity verification type—Director, Representative, or Sole Proprietor. Reminders can be scheduled from one hour to 21 days after opting to "Verify Later," with customizable timing to ensure the completion of the verification process. The scheduled notifications cease once the identity verification is finalized, allowing business owners to manage other KYB workflow settings, such as link expiration and process duration, effectively maintaining engagement with applicants.
Domantas Ciulde, iDenfy’s CEO, highlights the success of the no-code dashboard in simplifying compliance processes, ensuring proper reporting, and maintaining data logging for auditing purposes. The flexibility provided by the "Verify Later" feature addresses the complexities of KYB procedures, which differ significantly from standard identity checks due to the comprehensive nature of corporate documentation.
Integration and Accessibility
iDenfy’s solution supports over 180 company registries across more than 120 countries
The "Verify Later" reminder setup is now accessible to existing iDenfy partners through their business verification dashboard.
This feature can be integrated into current configurations, enabling partners to customize their reminder schedules. iDenfy’s solution supports over 180 company registries across more than 120 countries, providing real-time data access, which is vital for compliance during the verification process. With customizable onboarding forms, partners can automate complex tasks while maintaining comprehensive documentation of business ownership structures.
Workflow Automation and Efficiency
The AI compliance agent embedded within iDenfy’s KYB workflows facilitates document authentication and guides applicants through dynamic, no-code questionnaires based on individual risk profiles. iDenfy users report an 88 percent completion rate for forms, outperforming industry standards, and benefiting from notable reductions in manual efforts and onboarding costs. The platform’s 24/7 onboarding capabilities ensure continuous verification, regardless of business hours, reducing both operational burdens and user drop-offs due to automated follow-up procedures.
As stated by Domantas Ciulde, flexibility and automation are integral to effective identity verification. This feature provides users the opportunity to gather necessary documents at their convenience while partners can rely on automated follow-ups, eliminating the need for manual tracking.
iDenfy, a global RegTech company that specializes in identity verification and fraud prevention services, announced a new “Verify Later” reminder feature for its Know Your Business (KYB) onboarding flow, a configurable automation that acts as a virtual follow-up assistant by scheduling and sending reminder emails to end users who chose to postpone their identity verification (IDV) step.
It helps partners bring applicants back to finish onboarding without manual outreach, which once required compliance teams to track and re-contact applicants who deliberately avoided this crucial step in their KYB forms. This new upgrade runs automatically in the background, making KYB onboarding less complex for both compliance analysts and end-users.
Broader business verification process
KYB verification often involves more than a single identity check. Directors, representatives, and sole proprietors may need to complete their own identity verification (IDV) step as part of a broader business verification process that also includes documents such as registration certificates, shareholder registers, and UBO records.
Because these documents can take time to gather, iDenfy’s platform allows the person completing verification to choose “Verify Later” and exit the flow without losing any information already entered. Until now, following up with these users required manual outreach from the partner’s team, and the partners were forced to complete verification for the first time, which created some obstacles in the past. The new reminder function automates that step directly on iDenfy’s Business Verification dashboard.
Business verification dashboard
In the configuration section of the business verification dashboard, partners can now enable reminders for each IDV type: Director, Representative, or Sole Proprietorship, depending on which roles are applied to their onboarding flow.
For each type, partners can set one or more reminder send times, ranging from 1 hour up to 21 days after the user selects the “Verify Later” option. For example, an initial nudge after a few hours followed by a second reminder closer to the session deadline, just to ensure that the user will complete verification on time, because the reminder timing is limited to the session’s validity period.
KYB workflow settings
Once the user completes their IDV, all scheduled reminders for that KYB session stop automatically. In addition, business owners can retain control over the other surrounding KYB workflow settings as well. For example, they can adjust the link expiration time and the overall period that is allowed to complete a KYB process, and if a business does not finish within that time frame, analysts working with iDenfy’s KYB dashboard can easily update the session settings or provide a new verification link not to lose the customer completing their KYB process.
According to Domantas Ciulde, the CEO of iDenfy, this no-code dashboard management has been a success, giving compliance officers the freedom to “control the KYB process more easily while still complying with regulatory requirements” and ensuring vitals like proper reporting and data logging for auditing purposes.
Standard identity check
iDenfy has designed the “Verify Later” reminder function specifically to give end users flexibility during verification, an approach that is particularly relevant in KYB processes, where corporate documentation such as UBO structures and company registries can take longer to compile than a standard identity check. By allowing users to pause and resume verification without losing progress, and by automating the follow-up process for partners, the feature is intended to reduce both user drop-off and the operational burden on compliance teams.
“KYB onboarding rarely happens in one sitting, and we built this feature to reflect that reality. Giving businesses the ability to automatically follow up with users who need more time means fewer incomplete verifications and less manual work for our partners’ compliance teams,” added Domantas Ciulde, the CEO of iDenfy.
Existing configuration settings
The “Verify Later” reminder configuration is available now to iDenfy partners through the business verification dashboard. Partners can enable the feature for the relevant IDV types and set their preferred reminder schedule directly within their existing configuration settings.
It is worth mentioning that iDenfy’s Know Your Business solution is a no-code service that connects to over 180+ company registries across more than 120 countries, giving compliance teams access to original, real-time data during the verification process. Partners can build custom onboarding forms with 14 company fields and 17 representative fields, as well as extra questionnaires for suitable automation or blocklist rules, with the ability to generate a full breakdown of a company’s ownership structure, including UBOs.
AI compliance agent
iDenfy’s KYB workflows also include an AI compliance agent that can handle document authentication automatically, along with dynamic, no-code workflows that route applicants through different questionnaires based on their risk profile.
Businesses using the platform report an 88 percent form completion rate, above typical KYB industry standards, alongside an average of 40 hours of manual work saved per week and up to 3 times lower onboarding costs through iDenfy’s workflow automation. The solution also supports 24/7 onboarding, including weekends and holidays, so verification is not limited by business hours or onboarding quantity.
“Flexibility and automation are not opposing goals in identity verification because they work together. This function lets end users step away when they need to gather documents, while our partners can trust that the follow-up will happen on schedule, without anyone having to track it manually,” explained Domantas Ciulde, the CEO of iDenfy.
