Hikvision has launched an array of AI-powered products and services aimed at empowering small and medium-sized businesses (SMBs) and their security installers to innovate and grow more efficiently.
At the "Unlock AI, Unlock SMB Growth" event, part of the HikTech Star Tour 2025, held at Hikvision's campus in Hangzhou, China, the organization gathered its global SMB business partners to showcase advancements in AI technology endeavors.
Enhancing Video Security
Central to these new offerings are the Hikvision Guanlan Large-Scale AI Models, which enhance performance and intelligence within the company's product suite.
Vice President of Hikvision International Business Center, Derek Yang, emphasized the deepening commitment to the SMB sector: "We're transforming how technology serves as a growth accelerator for businesses. By infusing the power of Guanlan AI models into our products and tools, we are enabling partners to deliver superior value to their customers while operating more efficiently."
The event highlighted advancements in video security, access control, and comprehensive SMB solutions, illustrating how these innovations help installers explore fresh business opportunities and expand their services.
AI-Powered Video Security Innovations
AI continues to redefine video security, enabling installers to provide enhanced services to their customers
AI continues to redefine video security, enabling installers to provide enhanced services to their customers. The AcuSeek NVRs provide smarter video search functionalities, allowing users to type descriptions like "person wearing a red top" for immediate footage retrieval, thus reducing the manual review time. Users can also set up custom alerts, such as "a person riding a motorcycle," for more flexible monitoring solutions.
DeepinViewX Cameras offer improved accuracy in video analytics by significantly reducing false alarms and doubling detection range for perimeter security. These cameras employ advanced AI algorithms for precise object and event analysis, facilitating customizable AI applications in business operations.
Furthermore, the integration of HikAI-ISP technology into ColorVu 3.0 and AI Pro PTZ Cameras ensures clearer imaging, with enhanced color reproduction and motion detail in challenging conditions.
AI Access Control Advancements
The event also unveiled AI-powered access control technologies, designed to provide safer and faster access solutions for residential, office, and transport settings.
TalkVu Video Intercoms offer high-resolution video and audio, while Prime Pass Speed Gates employ Time-of-Flight sensors to prevent unauthorized access.
The Quick Pass Vehicle Solution boasts over 98% accuracy in license plate recognition, and Security Inspection Systems offer a 98.8% detection rate for prohibited items.
Integrated SMB Solutions
Hikvision introduced four comprehensive solutions tailored for specific SMB scenarios such as shops
Hikvision introduced four comprehensive solutions tailored for specific SMB scenarios such as shops, villas, offices, and condominiums. These solutions integrate various technologies to meet specific user needs and define unique selling points for installers.
For instance, the Shop Solution marries security with operational enhancements through the use of Live Guard cameras for deterrence and MinMoe access control for securing storage areas, alongside people-counting and heat-mapping technologies to inform business strategy.
AI Tools Elevating Installer Workflows
To support installation professionals facing time and knowledge management challenges, Hikvision introduced two AI assistant tools. HPP Designer automates the journey from consultation to quotation by simplifying layout design, coverage simulation, and quoting processes. Likewise, Hikie, a 24/7 AI chatbot available in multiple languages, serves as a virtual Hikvision expert to promptly address installer inquiries.
Through its suite of intelligent products, ready-to-deploy solutions, and efficiency-enhancing tools, Hikvision is offering installers a comprehensive growth enhancement platform, enabling them to differentiate offerings, secure more business deals, and build sustained customer relationships.
Hikvision has introduced a suite of products, solutions, and services designed to help small and medium-sized businesses (SMB) and their security installers work smarter and grow faster. The launch event, called "Unlock AI, Unlock SMB Growth" and part of the HikTech Star Tour 2025, brought together Hikvision's SMB business partners from around the world at its campus in Hangzhou, China.
At the core of these innovations are the Hikvision Guanlan Large-Scale AI Models. These are boosting performance and intelligence across Hikvision’s product portfolio.
Upgraded video security
"Our commitment to the SMB market is stronger than ever," said Derek Yang, Vice President of Hikvision International Business Center. "We're transforming how technology serves as a growth accelerator for businesses. By infusing the power of Guanlan AI models into our products and tools, we are enabling partners to deliver superior value to their customers while operating more efficiently."
The event showcased how upgraded video security, advanced access control, one-stop SMB solutions, and AI assistant tools can help installers tap into new business opportunities and expand their service offerings.
AI-powered products that solve real-life challenges
In the realm of video security, AI is fundamentally changing what installers can deliver to their customers:
- Smarter Video Search by Text: AcuSeek NVRs revolutionize video investigation with text-based search capabilities. Users can simply type descriptions such as "person wearing a red top" to instantly locate relevant footage—eliminating hours of manual review. The system also allows users to create custom text-based alarms, such as alerts for "a person riding a motorcycle," giving businesses the flexibility to monitor for situations that matter most to them.
- More Accurate Video Analytics: DeepinViewX Cameras reduce false alarms by over 90% while doubling the detection range for perimeter protection. Beyond security, dedicated AI algorithms run on the cameras to deliver precise object and event analysis—enabling businesses to integrate customizable AI capabilities into their daily operations.
- Clearer Imaging in Any Condition: Integrated into the new ColorVu 3.0 and AI Pro PTZ Cameras, the HikAI-ISP image signal processing technology dramatically improves image clarity in challenging lighting and dynamic scenes. The technology provides sharper details, superior color reproduction, and reduced motion blur, ensuring critical details are captured 24/7.
AI-powered access control systems
Apart from security, the event also covered AI-powered access control systems that address daily needs for safer, faster access in residences, offices, and transportation hubs.
TalkVu Video Intercoms provide 4 MP video and dual microphones, Prime Pass Speed Gates prevent tailgating with direct Time-of-Flight (dToF) sensors, Quick Pass Vehicle Solution delivers over 98% license plate recognition accuracy, and Security Inspection Systems achieve 98.8% detection rates for prohibited items.
AI-driven, one-stop solutions ready to deploy
Moving beyond individual products, Hikvision introduced four one-stop solutions designed for common SMB scenarios: shops, villas, offices, and condominiums. Each solution combines multiple technologies to address specific user needs while creating clear selling points for installers.
The Shop Solution, for example, enhances both security and operations. It uses Live Guard cameras for deterrence and secures storage rooms with MinMoe access control. Meanwhile, people-counting and heat-mapping technologies provide valuable data on customer traffic to help optimize business decisions.
AI assistant tools and services
To address installers’ time and knowledge challenges, Hikvision has launched two powerful AI assistant tools. HPP Designer streamlines the business journey for installers from consultation to quotation by automating processes such as layout design, coverage simulation, and quote creation.
Hikie, an AI chatbot available 24/7 in multiple languages, instantly answers installers’ questions like a Hikvision expert on call.
A comprehensive growth engine
By delivering intelligent products, ready-to-deploy solutions, and efficiency-boosting tools, Hikvision is providing installers with everything they need to differentiate their offerings, close more deals, and build lasting customer relationships.