Given the current outbreak of COVID-19 and the impact the virus is having on global communities, customers, employees and families, AAEON would like to share their business continuity plans, and how they can help.
Operation as Usual
All AAEON facilities and functions are running as usual. The manufacturing sites in AAEON Taiwan and China are at full operation. The Supply Chain Management, FAE, RMA, and Logistic Center in AAEON Europe Netherlands remains working without disturbance. All AAEON Europe indirect staff are working remotely, and remain in touch with the suppliers and customers.
Customization Service Center (CSC)
Customers can take advantage of AAEONs strong services in Customization Service Center (CSC) and P-trade, in case ones original suppliers could not fulfill their work. AAEON CSC provides customization, software installation, assembly and logistic management. Their P-trade team also works with suppliers all over the world to source commodities such as CPU, RAM, SSD and more.
Product availability
Despite the uncertainty of COVID-19 and possible extended lead-time, all production continues without hesitation. AAEON has wide supply chain networks, and stays on top of any situation with daily updates from the vendors. AAEON will work closely with customers to fulfill the production plan.
In case anything changes due to new situations or governmental measures, AAEON will update customers accordingly. If one has special requests or inquiries about product delivery, they can contact the sales representative for further assistance.
