REDWALL Intruder Alarm Control Panels & Systems (1)
Fiber-optic technology has proven to be extremely stable and reliable for fence PIDS, detecting intruders attempting to climb over, cut through, or crawl under a perimeter. And although the technology was previously considered prohibitive for small or medium-sized perimeters on the perception that it is too expensive and complicated to install, OPTEX, along with Fiber SenSys Inc, one of its group companies, has designed the RAPID REDFIBER series of affordable and easy-to-install kits, encouraging installers not to compromise on quality. The packaged systems, or kits, offer cost-effective and high-performance protection in two detection zones, ranging from 75m to 200m each, and also include all the necessary components needed for installation. Kit choices include two-channel Alarm Processing Units (APU), one including a PoE/IP module that is integrated with most Video Management Software (VMS) and PSIM platforms, the enclosure box, the pre-connected cable cut to fit 75m, 100m, 150m and 200m zones, the necessary ties to mount the cable on a perimeter, and calibration software. Ricky Miwa, Managing Director of OPTEX Europe, says the technology is highly resistant to extreme weather changes: “Fiber sensing cables are unaffected by harsh environments, including UV radiation, moisture, salt or lightning strikes, and distinguish between genuine intruders and nuisance alarms,” he says. The RAPID REDFIBER PoE module uses an event code that quickly transmits the alarm or event to the VMS software. As RAPID REDFIBER’s detection system sense an intrusion, the APU activates IP cameras to automatically record an event; whilst the VMS platform ensures any untoward activity can be acted upon immediately. “RAPID REDFIBER’s proven high performance rate and low maintenance costs combine to create a very low cost of ownership, making it a reliable and economical solution,” Ricky concludes.Add to Compare
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When we talk about security, people are often quick to jump to conclusions and picture bouncers, heavy steel doors and alarms that go off as soon as a door is opened. Access control is in fact one of the most common and least invasive methods of adding extra security to a home, communal or business premises – controlling who is able to enter a space based on the use of entry codes, key fobs, and/or access cards. Communal flats and office blocks are where access control is often an important factor in keeping the building secure, though private residences also have their own lowkey methods of access control with burglar alarms and personalized codes. With that said, what is it that makes access codes so effective across so many spaces – and why are they so important in today’s society? Benefits of access control Every time you visit an office space, enter a block of flats, or drive into a gated community, you will likely be faced with restricted access and a code pad – plus a button to ring through if you are a visitor. This is a prime example of access control, whereby the owner of the premises has installed a gate or security door which requires a code to enter from the outside. Pressing the request button puts you through to a controller who can then either grant access or deny access. The primary benefit of access control is that it ensures that a space remains secure Some of these code pads have cameras so that the controller can see the visitor – some just have a microphone and speaker. The primary benefit of access control is that it ensures that a space remains secure – only visited by those who are granted access. This restriction helps to keep residents and property safe, not only deterring burglars but ensuring that they are unable to gain entry without permission. Access control panels Some of the examples of access control panels in use include: Private car parks, granting access to employees or residents or paying guests based on the location. Communal buildings and flat entranceways, granting access to residents. These kinds of access control panels will have multiple buttons, one for each flat so that guests can buzz and speak to their contacts. Offices, granting access to employees and their guests. Another key benefit of access control is that entry and exit data can be tracked Another key benefit of access control is that entry and exit data can be tracked, and data can be used for anything from tracking the use of a building, to understanding and logging when individuals have entered and left the premises. For those who have ever watched a Detective drama, you will know how crucial this kind of data can be to determining alibis! Replacing lost keys Inhouse, this can also be useful in identifying who is around when an incident occurs, and in ascertaining how many people are in the premises in the event of a fire or emergency situation. On top of knowing when individuals are accessing certain spaces, access controls can also be used to restrict access to spaces during certain time periods – for example at the end of a shift, or overnight. This is most often found in commercial spaces and car parks, as private residences will grant access at all hours to residents. Access control plays an important role in security and can impact everything from your insurance bills and insurance cover to the amount you spend on replacing lost keys. By keeping certain spaces restricted, only granting access to those who are supposed to be there for work or through their private residence, you are able to keep individuals safe and protect them from the effect of theft. Preventing unlawful access Access control is particularly crucial in tracking the movement of employees should an incident occur In a workspace, access control is particularly crucial in tracking the movement of employees should an incident occur, as well as making the life of your team much easier in allowing them to move between spaces without security personnel and site managers present. It can also reduce the outgoings of a business by reducing the need for security individuals to be hired and paid to remain on site. For a private homeowner or flat owner, access control is what grants you the privacy and security that you deserve in your own space. Whether the control is placed on the outside of a bin store, car parks, communal entrance way or your own personal flat, creating barriers to prevent unlawful access can make a private residence more appealing to tenants or homeowners, and can also provide information and data about who has entered a building and when. Vacant property security The value of access control is that there are a range of solutions according to your budget, your requirements, and the way that you intend to use access control across your site or inside space. For the most part, access control is considered to be a cost effective way of increasing security, cutting back on personnel while ensuring that access is only granted to those who are supposed to be a specific space. The value of access control is that there are a range of solutions according to your budget According to construction site and vacant property security company Sicuro, access control systems with a built in camera are becoming increasingly popular, particularly on the exterior of a building when it comes to granting access to visitors – as those inside can see who is asking to be let in. Managing access control Meanwhile, across inside workspaces and sites, access control managed by pin numbers or fingerprints is often sufficient. Access control is an important part of modern security, ensuring that everywhere from office spaces to private residences are protected from unwanted or unlawful visitors. For the most part, access control is managed automatically, tracking and storing data on who has entered and exited a specific space and at what time – though some examples are tracked and managed manually (for example in a school reception or private residence).
The 2020s will be a wireless decade in access control, says Russell Wagstaff from ASSA ABLOY Opening Solutions EMEA. He examines the trends data, and looks beyond mobile keys to brand new security roles for the smartphone. The benefits of wire-free electronic access control are well rehearsed. They are also more relevant than ever. A wireless solution gives facility managers deeper, more flexible control over who should have access, where and when, because installing, operating and integrating them is easier and less expensive than wiring more doors. Battery powered locks Many procurement teams are now aware of these cost advantages, but perhaps not their scale. Research for an ASSA ABLOY Opening Solutions (AAOS) benchmarking exercise found installation stage to be the largest contributor to cost reduction. Comparing a typical installation of battery-powered Aperio locks versus wired locks at the same scale, the research projected an 80% saving in installers’ labor costs for customers who go cable-free. Battery powered locks all consume much less energy than traditional wired locks Operating costs are also lower for wireless: Battery powered locks all consume much less energy than traditional wired locks, which normally work via magnets connected permanently to electricity. Wireless locks only ‘wake up’ when presented with a credential for which they must make an access decision. AAOS estimated a 70% saving in energy use over a comparable lock’s lifetime. Find out more about wireless access control at ASSA ABLOY's upcoming June webinar Deploying wireless locks In short, every time a business chooses a wireless lock rather than a wired door, they benefit from both installation and operating cost savings. A recent report from IFSEC Global, AAOS and Omdia reveals the extent to which the advantages of wireless are cutting through. Responses to a large survey of security professionals — end-users, installers, integrators and consultants serving large corporations and small- to medium-sized organizations in education, healthcare, industrial, commercial, infrastructure, retail, banking and other sectors — suggest almost four locations in ten (38%) have now deployed wireless locks as a part or the whole of their access solution. The corresponding data point from AAOS’s 2014 Report was 23%. Electronic access control Electronic access control is less dependent than ever on cabling Without doubt, electronic access control is less dependent than ever on cabling: Even after a year when many investments have been deferred or curtailed, the data reveals fast-growing adoption of wireless locks, technologies and systems. Is mobile access control — based on digital credentials or ‘virtual keys’ stored on a smartphone — an ideal security technology for this wire-free future? In fact, the same report finds mobile access is growing fast right now. Among those surveyed, 26% of end-users already offer mobile compatibility; 39% plan to roll out mobile access within two years. Before the mid-2020s, around two-thirds of access systems will employ the smartphone in some way. The smartphone is also convenient for gathering system insights Driving rapid adoption What is driving such rapid adoption? The convenience benefits for everyday users are obvious — witness the mobile boom in banking and payments, travel or event ticketing, transport, food delivery and countless more areas of modern life. Access control is a natural fit. If you have your phone, you are already carrying your keys: What could be easier? IBM forecasts that 1.87 billion people globally will be mobile workers by 2022 Less often discussed are the ways mobile management makes life easier for facility and security managers, too. Among those polled for the new Wireless Access Control Report, almost half (47%) agreed that ‘Mobile was more flexible than physical credentials, and 36% believe that mobile credentials make it easier to upgrade employee access rights at any time.’ IBM forecasts that 1.87 billion people globally will be mobile workers by 2022. Workers in every impacted sector require solutions which can get the job done from anywhere: Access management via smartphone offers this. Site management device The smartphone is also convenient for gathering system insights. For example, one new reporting and analytics tool for CLIQ key-based access control systems uses an app to collect, visualise and evaluate access data. Security system data could contribute to business success. The app’s clear, visual layout helps managers to instantly spot relevant trends, anomalies or patterns. It’s simple to export, to share insights across the business. Reinvented for learning — not just as a ‘key’ or site management device — the phone will help businesses make smarter, data-informed decisions. The smartphone will also play a major role in security — and everything else — for an exciting new generation of smart buildings. These buildings will derive their intelligence from interoperability. Over 90% of the report’s survey respondents highlighted the importance of integration across building functions including access control, CCTV, alarm and visitor management systems. Genuinely seamless integration They offer greater peace of mind than proprietary solutions which ‘lock you in’ for the long term Yet in practise, stumbling blocks remain on the road to deeper, genuinely seamless integration. More than a quarter of those polled felt held back by a lack of solutions developed to open standards. ‘Open standards are key for the momentum behind the shift towards system integration,’ notes the Report. As well as being more flexible, open solutions are better futureproofed. Shared standards ensure investments can be made today with confidence that hardware and firmware may be built on seamlessly in the future. They offer greater peace of mind than proprietary solutions which ‘lock you in’ for the long term. Open solutions and mobile management are critical to achieving the goals which end-users in every vertical are chasing: scalability, flexibility, sustainability, cost-efficiency and convenience.
Access control and door entry is a huge responsibility, and challenge, for local authorities and housing associations UK wide. For councils, they’re accountable for the security and safety of many public facilities such as leisure centers, libraries as well as residential housing developments which are often large scale and home to hundreds of people. Housing associations manage affordable rental housing which also means they’re responsible for the appropriate access control management for each individual house or apartment. Technology developments have enabled better entry systems that are far more secure yet also more convenient and easier to manage. For example, with modern intercom and access control systems, remote management and communication is something that offers local authorities and housing associations features that enable them to reduce costs and cut their carbon footprints by managing multiple sites from one place. On the other hand, such technological innovation has meant that local authority and housing association specifiers and consultants now have a wide range of systems and products to choose from which can cause issues in ensuring the right system for a specific building or development is chosen. Choosing an appropritate access control system In choosing an appropriate system, local authorities and housing associations need to opt for a cost effective solution that can be easily maintained with excellent support from the manufacturer and guarantees that the system and system parts will remain supported for the duration of its expected life cycle. It is also important that the chosen system is flexible to cater for the varying needs of the tenants and visitors. Of increasing importance is the reduction of anti-social behavior which new technology can help by providing the use of data loggers which track the use and events of a door entry system, allowing specific evidence to be located by integrating with CCTV. Using technology to our advantage Through advancements in management systems and services, we can gain a much better visual representation of the events and general usage of an intercom entry system and not just its proximity access control. Systems, for example, can now send email alarms or notifications to the administrator or management. We are now able to modify user rights and access levels on the go from a mobile app which enables a much greater control over service and maintenance engineers, such as making sure they have full access when required via an app, rather than arriving to site with the incorrect keys or access fob. Systems, for example, can now send email alarms or notifications to the administrator or management Dealing with tenant’s lost and stolen keys has never been so easy either. The blocking or deletion of lost fobs and adding a new fob can be carried out in minutes while at the same time removing the cost of sending an engineer to the development to program new fobs. This greatly reduces the carbon footprint of the whole task as fobs can now be sent out via mail to a secure location for collection. Technology has also helped local authorities and housing associations to overcome the issue of not being able to have a concierge or building manager available 24/7 at some developments. Now with internet communication, it’s possible for tenants and visitors to get in touch with someone should they need assistance, whether that’s from within the apartment or from an entrance point. For example, lets take the Videx VX2200 with IP concierge integration. This system is exceptionally flexible, enabling calls to be answered on Videx intercoms and also mobile phones if required. With the integration of the IP concierge each block can be either standalone or networked via the internet back to a central control room. Reduced maintenance costs and carbon footprint We work with a wide range of local authorities and housing associations to help them overcome access control and door entry challenges. One organization we have recently partnered with is The Living Group to help them greatly reduce their maintenance costs and carbon footprint by installing the MiAccess offline proximity system on many of their developments across the North East. Technology developments have enabled better entry systems that are far more secure yet also more convenient and easier to manage By installing an appropriate system, The Living Group has managed to overcome issues caused by the existing system’s limitations and also enabled much more flexibility when it comes to effectively managing the access control system of all their included developments. For those responsible for effective and appropriate access control, the management of the systems are easier, quicker and there’s no delay or on-going costs for needing a specialist program to modify fobs and access rights as this can now all carried out in-house. Improved security legislation Further advancements in programmes such as Secured by Design (SBD), a police initiative that improves the security of buildings and their immediate surroundings to provide safe places to live, work and visit, means that there’s more security legislation being implemented that’s making intercoms and access control more secure, without affecting ease and convenience. Videx holds an SBD accreditation and we know, from first-hand experience, how it’s making a difference in keeping tenants safe. When you combine the safety features promoted by an SBD member company like ourselves with the likes of the Videx event logging, image capture and ability to modify access users on the go, for example, we can help to create a very safe and secure environment. Personally, I think there needs to be a greater emphasis on the role of security legislation Technology has completely transformed the way local authorities and housing association are able to choose, install and manage door entry and access control systems for tenants and visitors alike. Personally, I think there needs to be a greater emphasis on the role of security legislation such as Secured by Design to ensure all councils and housing association consultants are up to date with what constitutes a robust and secure system that’s also cost effective too. In my role, I see weaknesses in systems and constant ongoing costs that could easily be avoided. For instance, features such as timed remote entry means local authority and housing association management no longer need to worry about keys being lost, the wrong keys being supplied or locks needing to be changed. With new systems such as the Videx MiAccess and Videx WS4 range, we can help to massively reduce a housing association’s or council’s carbon footprint and engineer costs by allowing them the access to management and control from an offsite location. Crime prevention We can also use live and logged events to help prevent crime in different ways, from antisocial behavior growing around a tenant being called or visited much more regularly than others, to knowing a tenant is currently still living at a property but isn’t paying rent or answering to any correspondence. Technology enables local authorities and housing associations to receive detailed data and therefore behavioral insights on the people under their management and care. If consultants and specifiers are advised on the most appropriate systems that meet their specific entry needs, they can ensure greater, safer and more convenient access control that meets the requirements of both the end user and the those responsible for its effective management.
OPTEX, the global sensing and detection manufacturer, has expanded the offering of its range of award-winning Intelligent Visual Monitoring Solution with the launch of a new 12-channel Visual Verification Bridge in Europe and Africa. The new 12-channel Bridge, powered by CHeKT, enables up to 12 ONVIF-compatible cameras and alarms to be managed through a single device, making it ideal for larger sites such as major depots and warehouses with constant activity 24/7. The choice of a four and now 12-channel device gives greater flexibility to customers managing multiple sites with multiple devices. Visual monitoring solution The Intelligent Visual Monitoring solution gives the ‘power of sight’ to monitored alarm systems, meaning triggered alarms can be visually verified within seconds and responded to accordingly. The OPTEX Bridge is the hardware device (gateway) that is physically connecting the indoor and/or outdoor intrusion sensors or the panic buttons with the IP cameras on site. It can work with any legacy equipment as well as new systems. It provides a complete audit trail of activity and can detect when a camera is not working (i.e. when it has dropped out of the network), and report the fault, thus ensuring security is not compromised. Cloud-Hosted platform Monitoring stations have the ability to provide an easy-to-install and cost-effective visual verification service It communicates via a gated Cloud portal with the Alarm Receiving Center (ARC) or monitoring station in the appropriate ‘language’, having integrated with all major monitoring software platforms. It will, in effect, work with virtually any intruder alarm technology, or any alarm device with a relay output and any ONVIF camera to deliver one seamless visual verification solution. Monitoring stations have the ability to provide an easy-to-install and cost-effective visual verification service to residential and commercial sites; the Bridge can be installed and working within the hour. The Cloud-hosted platform also allows a stronger collaboration between the ARCs and the home/business owners by having the ability to share video clips to confirm the alarms while respecting any privacy guidelines through its bespoke privacy feature that only end-users can release. Monitored alarm systems Ben Linklater, Commercial Director at OPTEX Europe, says the new 12-channel Bridge gives more options to both installers and monitoring stations: “Since launching our Intelligent Visual Monitoring solution last year, the demand for visual verification has continued to grow.” Most monitored alarm systems are ‘blind’, so the ability to add video and see exactly what is going on has significant benefits. “The 12-channel Bridge complements the four-channel Bridge and gives more options to installers and operators to suit monitored security systems of different sizes and configurations.”
The Security Industry Association (SIA) has announced the 2021 winners of the SIA New Product Showcase Awards, the flagship awards program presented in partnership with ISC West recognizing innovative security products, services, and solutions. Top among the winners – who were recognized June 17 during a virtual awards show – was Lumeo, receiving the 2021 Best New Product Award. SIA New Product Showcase Since its inception in 1979, the SIA New Product Showcase has been the security industry’s premier product awards program. New products are reviewed by a panel of judges with extensive industry experience, and in 2021, following significant deliberations, the 35 judges presented awards for technologies covering 25+ product and service categories. The 2021 SIA New Product Showcase entries will be on display July 19-21 in Booth 14073 on the ISC West show floor. Best new product Lumeo received the Best New Product honor for its Lumeo product, submitted in the Emerging Technologies category. Lumeo received the Best New Product honor for its no-code video analytic builder “Lumeo is the first and only ‘no-code' video analytic builder that provides integrators, software vendors, and solution providers with the ability to create and deliver custom analytics in minutes and with no technical skills needed,” said Lumeo. “Using drag-and-drop tools, pre-built analytic building blocks, and AI models, Lumeo lets providers instantly add AI-powered analytics to their own solution, or extend existing VMS and camera installations to increase revenue and bottom line. Lumeo’s cloud-managed analytics can run in the cloud, on-premises, or a hybrid model so you can optimize for convenience or cost.” Judges’ Choice Award The prestigious Judges’ Choice Award was presented to Teleportivity for the QR Video Intercom product, submitted in the Emerging Technologies category. “Imagine being able to install an app-like ‘video intercom’ experience, anywhere, simply with a QR code,” said Teleportivity. “There’s no hardware needed, and no app required for the visitor. Simply scan with a smartphone and access. Intercom owners can add a whole range of other self-serve experiences into their code. Install onto a digital directory, letterbox, a door, a wall…Anywhere.” New ideas and technologies “The 2021 entrants to the SIA New Product Showcase are a remarkable group, and we were impressed by the many notable ideas and new technologies that came in this year,” said Christopher Grniet, chair of the SIA New Product Showcase Committee. “It was a challenge making the final award determinations in this year’s highly competitive program following hours of panel-driven judging and technology demonstrations. Thank you to our dedicated judges for volunteering your time, expertise, and efforts to make the 2021 SIA New Product Showcase a success.” Merit Award SIA New Product Showcase program – received the New Product Showcase Merit Award Additionally, Marc R. Tardiff – founder of MRT Security Consulting LLC and an active volunteer judge in the SIA New Product Showcase program – received the New Product Showcase Merit Award, which recognizes an individual or company who, through their support of the New Product Showcase, demonstrates a commitment to the vision and mission of the program, contributes to its success and promotes the advancement of SIA and the security industry overall. “I am honored to be named the 2021 SIA NPS Merit Award winner and would like to thank Sandra Jones, who first gave me the chance to serve on the SIA NPS Committee, as well as SIA, Reed, and our NPS Committee members for the work that has been going on for quite some time,” said Tardiff. “I’d also like to thank our previous chair, Jennifer Martin, and current chair Chris Grniet for allowing me to continue to serve.” Recognizing all the honorees “SIA is thrilled to recognize the 2021 SIA New Product Showcase honorees, whose products, services, and contributions represent the most innovative new security offerings on the market,” said SIA CEO Don Erickson. “SIA congratulates all the 2021 award winners, and especially Lumeo and Teleportivity, whose solutions stood out among the impressive field of entrants to earn the Best New Product and Judges’ Choice honors. Additionally, we congratulate Marc R. Tardiff on being named the 2021 SIA NPS Merit Award recipient in recognition of his dedication and valuable contributions to this flagship awards program.” Winners of the 2021 Product Showcase The 2021 SIA New Product Showcase award winners are: Best New Product Award Winner: Lumeo – Lumeo Judges’ Choice Award Winner: Teleportivity – QR Video Intercom New Product Showcase Merit Award Winner: Marc R. Tardiff, founder, MRT Security Consulting LLC Category Awards Access Control Devices & Peripherals Hardware – Wireless Winner: Master Lock – Master Lock Vault Enterprise Bluetooth Door Controller Honorable Mention: Bird Home Automation GmbH – DoorBird D1812 Access Control Software, Hardware, Devices & Peripherals – Wired Winner: Honeywell International Inc – Pro-Watch Integrated Security Suite Honorable Mention: Alvarado from dormakaba Group – MST-TE Touch-Free Full Height Turnstile Anti-Terrorism/Force Protection Winner: Bullistic Barriers LLC – RaDeBuRe Commercial Monitoring Solutions Winner: Evolon – Verify Honorable Mention: Optex – Optex 12 Channel Bridge Communications and Networking Solutions Winner: M2M Services – MINI-LTE-M-AV Convergence and Integration Solutions Winner: BioConnect – BioConnect Enterprise 5.0 Design, Diagnostic, and Installation Tools Winner: Axis Communications, Inc. – AXIS Plugin for Autodesk Revit Emerging Technologies Winner: Teleportivity – QR Video Intercom Honorable Mention: Lumeo – Lumeo AiP Monitoring – SafeAtHome App Environmental Monitoring Systems Winner: IPVideo Corporation – HALO 2.2 Fire/Life Safety Winner: NOTIFIER by Honeywell – Notifier Inspire Self-Test Smoke Detection Hosted Solutions/Managed Services Winner: Soloinsight Inc. – CloudGate SmartSpace Identification Management and Credentialing (Non-Biometrics) Winner: SISCO – ThermalPass Intrusion Detection and Prevention Solutions (Physical) – Wired Winner: OPTEX Inc. – Redscan Pro Intrusion Detection and Prevention Solutions (Physical) – Wireless Winner: Intelligent Automation, Inc. – ARGUS Perimeter Security Solutions Key/Equipment Assets Management Solutions Winner: CyberLock Inc. – CyberAudit-Web 9.4 Law Enforcement/Public Safety/Guarding Systems Winner: Active Guardian – 3xLOGIC Gunshot Detection Lock and Key Solutions Winner: Medeco Security Locks – Medeco 4 High-Security Key System Cellphone Solutions (Connected) Winner: IronYun Inc. – Vaidio Cam App Smart Home Solutions Winner: Alarm.com – Flex IO Honorable Mention: 2GIG – 2GIG EDGE Security and Automation Panel Threat/Risk Management Software Applications Winner: Gallagher – Proximity and Contact Tracing Report Video Analytics Winner: IronYun Inc. – Vaidio AI Vision Platform 5.0 Video Surveillance Cameras (HD/Megapixel) Winner: Hitachi Kokusai Electric, Ltd. – KP-HD3005G-R5/IF-PCB Video Surveillance Data Storage Winner: Premio Inc. – AI Edge Inference Computer (RCO-6141E-4U2C-2060S) Video Surveillance Management Systems Winner: Immervision Inc. – Immervision HTML 5 Web SDK During the 2021 SIA New Product Showcase virtual awards ceremony, in addition to the presentation of the overall and category-specific awards, attendees enjoyed hearing insights from New Product Showcase judges into innovations driving product advancements in the security industry. The 2021 SIA New Product Showcase entries will be on display July 19-21 in Booth 14073 on the ISC West show floor.
Developed by the British company Monitor Computer Systems (MCS), Sentinel is an alarm and video handling software application used by a significant number of Alarm Receiving Centers (ARC) in the UK. It is also adopted in many monitoring stations across Europe, North America, and Australia. Visual monitoring solution When OPTEX launched its Intelligent Visual Monitoring solution for monitored alarms systems, it engaged with MCS to ensure all the contact ID (alarm codes) generated on-site could be integrated and interpreted by the Sentinel platform. Michael Askew, Managing Director of MCS, wanted to provide ARC operators with the best possible experience when handling a customer’s alarm activation, especially when a person is identified on-site. Instant video access By integrating OPTEX and Sentinel technologies, operators are given instant access to the event video By integrating OPTEX and Sentinel technologies, operators are given instant access to the event video and are able to share that video with the end-user or site manager, who can instruct on how to handle the event (i.e. dismiss or respond). The instruction given by the customer is automated within Sentinel and provides the operator with any follow-up actions required. This process which stores all actions in a clear audit trail enables a quick and efficient response to an alarm activation and importantly avoids unnecessary security or police dispatch due to user error or false alarm. This helps businesses and homeowners keep their Unique Reference Numbers. Offers visual verification service “Thanks to Michael and his team, the integration of the OPTEX Visual Monitoring solution and Sentinel software is seamless. It allows the Alarm Receiving Centers to adopt our solution to offer a unique visual verification service and handle activations within the Sentinel interface,” says Ben Linklater, Commercial Director at OPTEX. “We are delighted to see the level of partnership between the two companies.” Easily adds video to a monitored alarm The OPTEX Intelligent Video Monitoring solution enables indoor and external sensors to be integrated with any ONVIF video device and connect to a cloud portal to generate an easy and cost-effective way to add a video to a monitored alarm or personal attack system. OPTEX Intelligent Video Monitoring solution enables indoor and external sensors to be integrated with any ONVIF video device The solution simply requires the installation of an IP gateway - The OPTEX Bridge - on-site, followed by a connection to the cloud portal and to a participating ARC. OPTEX and Monitor Computer Systems will be running a joint webinar on 23rd of June 2021, presented by Neil Foster, Senior Business Development Manager at OPTEX, and Michael Askew to demonstrate the solution live. For more information or to sign up for the webinar, visit the company website.
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