Nortech Access Controllers

Protecting against fire and security risks is an essential aspect of life for people and across all sectors. However, there is an increasing expectation and demand on fire and security providers, in areas such as education. The securitisation of our world paired with the rapid speed of communication and news updates means that young people especially have the potential to be more aware of potential dangers and threats to their own safety and the safety of those around them. Education institutions are large and sometimes sprawling sites that present considerable fire and security challenges. From Kindergartens to Colleges Each education site brings distinct challenges, with differing facilities and specialties, as well as the need to maintain the capacity of students, teachers and lecturers to study, learn and teach at the high level expected.Each education site brings distinct challenges, with differing facilities and specialties While some schools and universities are based in urban areas with a mix of heritage and high rise buildings, others are sprawled across green open spaces. Some of these sites have specialised sporting facilities, while others may be focused on engineering or scientific study, with costly technical equipment. Kindergartens and primary schools have their own unique requirements. Parents expect the highest safety standards, while schools require safety in addition to efficient facilities management. The demographic of these institutions is predominantly young children, who are often unaware of or only just learning about fire safety and personal safety. This creates a huge vulnerability and an added onus on teachers to keep their students safe. Facial recognition at West Academy of Beijing In response to this need, Chubb China upgraded the closed-circuit television (CCTV) system for Western Academy of Beijing (WAB) focusing on elevating video content analytic features, including maximised CCTV monitoring, automatic police calling, and a smart search solution. Complementing this, a facial recognition system capable of finding the exact location of a student on campus within 30 seconds was added, aided by real-time remote gate operation. This integrated and advanced system resulted won the "High Quality Educational Technology Suppliers for School" award for the WAB project at the 2019 BEED Asia Future Oriented Construction of Universities and Schools Seminar. This award recognizes outstanding solution design and project execution. Parents expect the highest safety standards, while schools require safety in addition to efficient facilities management Awareness remains important at university As students graduate from kindergarten, primary school, junior and senior school, they become more aware of fire safety, relevant dangers and how to protect themselves. Unfortunately, external dangers remain. There are particularly high stakes for university campus facilities managers The safety of students in a university environment is also critical. It is often the first time young people live away from their family home and have the independence of adulthood. For this reason, there are particularly high stakes for university campus facilities managers. In the eventuality of a fire, students could be at great risk and, beyond the immediacy of physical harm, this can have serious ramifications for the reputation of an educational institution. Integrated solutions Integrated solutions must be nimble and adapted to a range of site types including campus residences, recreational areas, open spaces and lecture theatres. Chubb Sicli recently identified and overcame these challenges through the installation of a full suite of fire safety and security equipment and services at Webster University Geneva. Established in Switzerland in 1978, Webster University Geneva is an accredited American university campus that offers programs in English to students interested in undergraduate or graduate-level education.  Located in the Commune of Bellevue, just a few kilometres from Geneva's central station, the campus of Webster University Geneva includes five buildings in a park-style atmosphere. Full fire and security audit Chubb Sicli provided Webster’s fire extinguisher maintenance for over 25 years. This business relationship led to a full fire and security audit that identified the need for updates to the university’s security installation. The initial audit showed several improvements to the university’s security profile were needed.The challenge was to create and provide an effective and interconnected fire and security solution The challenge was to create and provide an effective and interconnected fire and security solution, enhancing the security of the student population and its ever-evolving needs. This included complete fire detection and intruder alarms for all five buildings, upgrades to existing CCTV systems, new video surveillance equipment and an automated fire extinguishing system in the kitchen areas. In addition to this integrated system solution, Webster University required access control for all main entrances, with the requirement that all documentation to be made available in English, because Webster is an American company. Customized solution Chubb Sicli’s quality, capability, and security expertise provided a customized solution for the unique educational establishment. Not only was the solution both tailored and integrated, the approach and planning were based on audit, fire extinguisher and emergency light maintenance, fire detection, intrusion detection, access control, video surveillance and Fire Detection. Through dedicated and integrated fire safety support, Chubb provides students and families peace of mind and security. From the moment a young child enters the education system, Chubb’s diligent and effective surveillance and fire safety systems work to prevent and protect, offering a new kind of ‘end-to-end’ service for education systems around the world.

Insider threat programs started with counter-espionage cases in the government. Today, insider threat programs have become a more common practice in all industries, as companies understand the risks associated with not having one. To build a program, you must first understand what an insider threat is. An insider threat is an employee, contractor, visitor or other insider who have been granted physical or logical access to a company that can cause extensive damage. Damage ranges from emotional or physical injury, to personnel, financial and reputational loss to data loss/manipulation or destruction of assets. Financial and confidential information While malicious insiders only make up 22% of the threats, they have the most impact on an organization Most threats are derived from the accidental insider. For example, it’s the person who is working on a competitive sales pitch on an airplane and is plugging in financial and confidential information. They are working hard, yet their company’s information is exposed to everyone around them. Another type of insider, the compromised insider, is the person who accidentally downloaded malware when clicking on a fake, urgent email, exposing their information. Malicious insiders cause the greatest concerns. These are the rogue employees who may feel threatened. They may turn violent or take action to damage the company. Or you have the criminal actor employees who are truly malicious and have been hired or bribed by another company to gather intel. Their goal is to gather data and assets to cause damage for a specific purpose. While malicious insiders only make up 22% of the threats, they have the most impact on an organization. They can cause brand and financial damage, along with physical and mental damage. Insider threat program Once you determine you need an insider threat program, you need to build a business case and support it with requirements. Depending on your industry, you can start with regulatory requirements such as HIPAA, NERC CIP, PCI, etc. Talk to your regulator and get their input. Everyone needs to be onboard, understand the intricacies of enacting a program Next, get a top to bottom risk assessment to learn your organization’s risks. A risk assessment will help you prioritize your risks and provide recommendations about what you need to include in your program. Begin by meeting with senior leadership, including your CEO to discuss expectations. Creating an insider threat program will change the company culture, and the CEO must understand the gravity of his/her decision before moving forward. Everyone needs to be onboard, understand the intricacies of enacting a program and support it before its implemented. Determining the level of monitoring The size and complexity of your company will determine the type of program needed. One size does not fit all. It will determine what technologies are required and how much personnel is needed to execute the program. The company must determine what level of monitoring is needed to meet their goals. After the leadership team decides, form a steering committee that includes someone from legal, HR and IT. Other departments can join as necessary. This team sets up the structure, lays out the plan, determines the budget and what type of technologies are needed. For small companies, the best value is education. Educate your employees about the program, build the culture and promote awareness. Teach employees about the behaviors you are looking for and how to report them. Behavioral analysis software Every company is different and you need to determine what will gain employee support The steering committee will need to decide what is out of scope. Every company is different and you need to determine what will gain employee support. The tools put in place cannot monitor employee productivity (web surfing). That is out of scope and will disrupt the company culture. What technology does your organization need to detect insider threats? Organizations need software solutions that monitor, aggregate and analyze data to identify potential threats. Behavioral analysis software looks at patterns of behavior and identifies anomalies. Use business intelligence/data analytics solutions to solve this challenge. This solution learns the normal behavior of people and notifies security staff when behavior changes. This is done by setting a set risk score. Once the score crosses a determined threshold, an alert is triggered. Case and incident management tools Predictive analytics technology reviews behaviors and identifies sensitive areas of companies (pharmacies, server rooms) or files (HR, finance, development). If it sees anomalous behavior, it can predict behaviours. It can determine if someone is going to take data. It helps companies take steps to get ahead of bad behavior. If an employee sends hostile emails, they are picked up and an alert is triggered User sentiment detection software can work in real time. If an employee sends hostile emails, they are picked up and an alert is triggered. The SOC and HR are notified and security dispatched. Depending on how a company has this process set-up, it could potentially save lives. Now that your organization has all this data, how do you pull it together? Case and incident management tools can pool data points and create threat dashboards. Cyber detection system with access control An integrated security system is recommended to be successful. It will eliminate bubbles and share data to see real-time patterns. If HR, security and compliance departments are doing investigations, they can consolidate systems into the same tool to have better data aggregation. Companies can link their IT/cyber detection system with access control. Deploying a true, integrated, open system provides a better insider threat program. Big companies should invest in trained counterintelligence investigators to operate the program. They can help identify the sensitive areas, identify who the people are that have the most access to them, or are in a position to do the greatest amount of harm to the company and who to put mitigation plans around to protect them. They also run the investigations. Potential risky behavior Using the right technology along with thorough processes will result in a successful program You need to detect which individuals are interacting with information systems that pose the greatest potential risk. You need to rapidly and thoroughly understand the user’s potential risky behavior and the context around it. Context is important. You need to decide what to investigate and make it clear to employees. Otherwise you will create a negative culture at your company. Develop a security-aware culture. Involve the crowd. Get an app so if someone sees something they can say something. IT should not run the insider threat program. IT is the most privileged department in an organization. If something goes wrong with an IT person, they have the most ability to do harm and cover their tracks. They need to be an important partner, but don’t let them have ownership and don’t let their administrators have access. Educating your employees and creating a positive culture around an insider threat program takes time and patience. Using the right technology along with thorough processes will result in a successful program. It’s okay to start small and build.

Today, the world is connected like never before. Your watch is connected to your phone, which is connected to your tablet and so on. As we’ve begun to embrace this ‘smart’ lifestyle, what we’re really embracing is the integration of systems. Why do we connect our devices? The simplest answer is that it makes life easier. But, if that’s the case, why stop at our own personal devices? Connection, when applied to a business’ operations, is no different: it lowers effort and expedites decision making. Integrating security systems Systems integration takes the idea of connected devices and applies it to an enterprise Systems integration takes the idea of connected devices and applies it to an enterprise, bringing disparate subcomponents into a single ecosystem. This could mean adding a new, overarching system to pull and collect data from existing subsystems, or adapting an existing system to serve as a data collection hub. Regardless of the method, the purpose is to create a single, unified view. Ultimately, it’s about simplifying processes, gaining actionable insights into operations and facilitating efficient decision-making. Although integration is becoming the new norm in other areas of life, businesses often opt out of integrating security systems because of misconceptions about the time and resources required to successfully make the change. So, instead of a streamlined operation, the various security systems and devices are siloed, not communicating with each other and typically being run by different teams within an organization. Time-Intensive process When systems are not integrated, companies face a wide range of risks driven by a lack of transparency and information sharing, including actual loss of property or assets. For example, a team in charge of access control is alerted to a door being opened in the middle of the night but can’t see what exactly is taking place through video surveillance. Without integrated systems they have no way of knowing if it was a burglar, an equipment malfunction or a gust of wind. Without integration between systems and teams, the ability to quickly put the right pieces in front of decision makers is missing. Instead, the team would have to go back and manually look for footage that corresponds with the time a door was open to figure out which door it was, who opened it and what happened after, which can be a time-intensive process. Integrating access control and surveillance systems Theft and vandalism occur quickly, meaning systems and users must work faster in order to prevent it This slowed response time adds risk to the system. Theft and vandalism occur quickly, meaning systems and users must work faster in order to prevent it. Security systems can do more than communicate that theft or vandalism occurred. Properly integrated, these systems alert users of pre-incident indicators before an event happens or deter events altogether. This gives teams and decision makers more time to make effective decisions. Integrating access control and surveillance systems allows for a more proactive approach. If a door is opened when it’s not supposed to be, an integrated system enables users to quickly see what door was opened, who opened it and make a quick decision. Integrated solutions are more effective, more efficient and help drive cost-saving decisions. Ideally, companies should establish integrated solutions from the start of operations. This allows companies to anticipate problems and adjust accordingly instead of reacting after an incident has occurred. Security camera system Although starting from the beginning is the best way to ensure comprehensive security, many companies have existing security systems, requiring integration and implementation to bring them together. Typically, companies with established security systems worry about the impact to infrastructure requirements. Is additional infrastructure necessary? How and where should it be added? What financial or human resources are required? These concerns drive a mentality that the benefits gained from an integrated solution aren’t worth the costs of implementation. Thankfully, this is becoming less of a problem as security providers, like Twenty20™ Solutions, work to offer adaptable solutions. With flexible options, operators don’t worry about adding or replacing infrastructure to align with a provider’s model. This allows users to monitor camera footage and gate traffic from one system If a company has an existing security camera system, but identifies a need for access control, a modern integrated solution provider can supply the gates for access points and equip the gates and cameras with the technology to connect the two. This allows users to monitor camera footage and gate traffic from one system. This model also spares operators additional costs by using a sole vendor for supplemental needs. Overall management of security While a single, unified system is beneficial for cost saving, it can also help the overall management of security. The ability to view all operating systems in one dashboard allows security personnel to manage a site from any location, reducing the expense and effort required to manage a system. The mobile world today means security directors no longer need to be in a centralized operations center to see alerts and make decisions. This simplifies processes by allowing users to quickly see an alert, pull up a camera, delete a user or check an access log from a phone. Modern networks are secure and accessible to those with permissions, without requiring those users to be physically present. Consolidating security systems is the first step companies can take toward streamlining work, information and costs. The next step is integrating all sites, both remote and on-grid. Energy and communication technology The integration of sites and systems turns mountains of data and information into actionable intelligence Traditional methods demanded two systems: one for on-grid facilities and another for off-grid locations. With advancements in energy and communication technology, the need for multiple systems is gone. Data from remote sites can be safely and securely fed into an existing system. These remote locations may gather, distribute and manage data in a different manner than a connected system due to the cost of transmission via remote connections (i.e., cellular or satellite connection). The end result, however, is a consistent and holistic view of operations for the decision maker. The integration of sites and systems turns mountains of data and information into actionable intelligence. With connected devices monitoring occurrences at individual sites, as well as events across locations, the data tells a story that is unhindered by operational silos or physical space. Identifying patterns and trends Instead of providing 10 hours-worth of footage that may or may not be relevant, system analytics can provide users with the specific set of information they need. Incidents once discarded as ‘one-off’ events can now be analyzed and data-mapped to identify patterns and trends, directing future resources to the most critical areas first. Consumers are increasingly expecting everything they need to be right where they need it – and businesses are right behind them. The current generation of security professionals are increasingly expecting the simplicity of their everyday personal tasks to be mirrored in enterprise systems, which means giving them the ability to see what matters in one place. A unified system can provide just that, a single view to help simplify processes, promote cost saving and accelerate decision making.

Often spread over large premises, housing expensive equipment and with a high number of visitors accessing the site every day, care homes face numerous threats. Care home safety and security is a big issue, and ensuring the safety of patients, staff, visitors and assets is a top priority but also a challenge, so by installing access control systems workers are able to easily manage areas around a building. Access control systems can also carry out functions such as time and attendance, staffing level management and parking management. “Access control systems are increasingly being used to enhance safety and security in residential care homes by restricting and monitoring the movement of staff, residents and visitors without impacting on the residents’ everyday lives,” say access control specialists, Nortech. “Installing an effective access control system not only provides a flexible form of security but also one that is bespoke to each individual site.” Importance of access control systems Access control can be anything from hard copy visitor books through to identity cards for doors, gates and vehicle barriers Access control allows staff to manage, control, monitor and restrict the movement of people or vehicles in, out and around an individual site. Access control can be anything from hard copy visitor books through to identity cards for doors, gates and vehicle barriers. Access control systems can be easily installed to ensure that only authorized persons can access specific areas. In more sophisticated facilities, systems can also be used to restrict access to areas that need to be kept separate for the safety of other patients, such as isolation rooms. Access control solutions in care homes Care homes are known to be targets for criminals because they hold valuable goods such as computers and IT equipment and sensitive patient data as well as the personal possessions of staff, visitors and patients. To combat this and deter thieves, a growing number of premises are now installing access control systems to offer instant, flexible protection. One system Nortech can offer is a hands-free access control solution which is both secure and user-friendly. This Nortech system uses Nedap’s uPASS access readers which offer both convenience and security. UHF ID badges and uPASS access readers Each member of staff is issued with a long-range (UHF) electronic ID badge that they carry on a lanyard or clip. The UHF ID badges are automatically read by the uPASS readers at a distance of up to 2m allowing staff access though doors without the need to physically present their ID card to the reader. Two advantages of this hands-free system are that it allows staff to push trolleys or wheelchairs or to carry equipment easily around a care home whilst also avoiding the spread of germs or viruses through constant contact with door handles. Integrating access control system with security solutions Access control systems can work on a small scale for just one door or used as part of a wider security system The ease of integrating access control with other security measures is another reason why the system is so appealing, as access control software enables hospitals and care homes to provide even tougher protection for their sites. The systems are often effectively linked to the likes of CCTV, property marking, perimeter protection or intruder alarms. Access control systems can also work on a small scale for just one door, as well as being used as part of a wider security system. They provide users with a great deal of flexibility according to individual requirements. Enhancing security of hospitals, residential care homes By using access control as a method of security, different authorization levels can be easily set, thereby preventing people from accessing areas they do not have clearance for. New photo ID cards can also be created instantly for new staff or if a replacement is required. Electronic access control systems are increasingly being used to enhance safety and security in hospitals and residential care homes. In these environments, staff often needs to gain access through doors while escorting patients in wheelchairs or beds or when carrying sterile equipment, etc. so hands-free access is the ideal solution. Card-based access control systems Managers, trained staff, ancillary staff, residents and visitors can all be assigned a pass card that will allow them access around the building appropriate to their status. Nortech has supplied products and solutions to the security industry for over 25 years as an independent British company. The company uses extensive experience and expertise to create new security products to fit their clients’ needs and designs everything with the customer in mind.

People and vehicle access control specialist, Nortech is heading into the end of the year on a high with compliance with the latest ISO 9001 certification standard, a busy year at exhibitions and getting involved with a local teen pioneer being among the company main 2019 highlights. Nortech’s Managing Director Steve Blackler commented, “We are very pleased with how the company has progressed this year. We continue to grow and meet new standards and were also delighted to meet with Freddie Howells, a young inventor from nearby Usk over the summer to support him in his work to create a facial recognition door lock for an elderly relative with dementia.”   Door Pi Plus facial recognition home security system Freddie was approached by Nortech to help develop his award-nominated home monitoring system After appearing in the news earlier in the year, Freddie was approached by Nortech to help him further develop his award-nominated home monitoring system. Freddie was invited to Nortech to discuss his product with the team and also received a tour of the site as well as some training to help him to expand his access control knowledge. When Freddie heard his 88-year-old great aunt Pat who has dementia was struggling with potentially letting strangers into her home, he wanted to do something, so went on to invent something that would help her and others when home alone. Freddie developed a facial recognition, door entry and home monitoring system, the Door Pi Plus, where a motion sensor attached to the individual’s front door detects motion and it triggers the camera to take a picture of the visitor. ID tagging and two factor authentication The image is checked against a database of ‘known’ faces and if the person is recognized they are able to scan their ID tag for two factor authentication. If the face and ID match, the door is opened. If the face and ID are not recognized the visitor is prompted to call a number to gain access. Following his visit to Nortech, Freddie has been offered ongoing support by the team to assist him in finalizing his invention so it continues to help his great aunt and others in the future. Home monitoring system After taking on a number of apprentices in the last year, September has seen the intake progress into college programs while still gaining experience alongside the Nortech technical team. The company’s commitment to growth and the community has played a big part in its success and enabled it to expand in other areas. To further help its installers, Nortech is developing a tech support area for its current website To further help its installers, Nortech is developing a tech support area for its current website to ensure engineers can access the material they need easily when installing Nortech products. Work on the website has led to more traffic and takes on board the suggestions made by those who frequently work with Nortech, who are then likely to also look at other areas of the website. Nortech technology support Among the news items regularly posted on its website and social media are references to Nortech’s presence at several shows this year and its pride in making the shortlist for a number of industry awards. Alongside the roadshows the company frequently attends, Nortech has also attended Parkex, Elevate and the LEGIC conference over the last few months and is constantly further developing its existing product range to satisfy industry demands.   Nortech has supplied products and solutions to the security industry for over 25 years as an independent British company. The company uses extensive experience and expertise to create new security products to fit their clients’ needs and designs everything with the customer in mind.