Access control software - Expert commentary

Why Visualization Platforms Are Vital For An Effective Security Operation Center (SOC)
Why Visualization Platforms Are Vital For An Effective Security Operation Center (SOC)

Display solutions play a key role in SOCs in providing the screens needed for individuals and teams to visualize and share the multiple data sources needed in an SOC today. Security Operation Center (SOC) Every SOC has multiple sources and inputs, both physical and virtual, all of which provide numerous data points to operators, in order to provide the highest levels of physical and cyber security, including surveillance camera feeds, access control and alarm systems for physical security, as well as dashboards and web apps for cyber security applications. Today’s advancements in technology and computing power not only have increasingly made security systems much more scalable, by adding hundreds, if not thousands, of more data points to an SOC, but the rate at which the data comes in has significantly increased as well. Accurate monitoring and surveillance This has made monitoring and surveillance much more accurate and effective, but also more challenging for operators, as they can’t realistically monitor the hundreds, even thousands of cameras, dashboards, calls, etc. in a reactive manner. Lacking situational awareness is often one of the primary factors in poor decision making In order for operators in SOC’s to be able to mitigate incidents in a less reactive way and take meaningful action, streamlined actionable data is needed. This is what will ensure operators in SOC truly have situational awareness. Situational awareness is a key foundation of effective decision making. In its simplest form, ‘It is knowing what is going on’. Lacking situational awareness is often one of the primary factors in poor decision making and in accidents attributed to human error. Achieving ‘true’ situational awareness Situational awareness isn’t just what has already happened, but what is likely to happen next and to achieve ‘true’ situational awareness, a combination of actionable data and the ability to deliver that information or data to the right people, at the right time. This is where visualization platforms (known as visual networking platforms) that provide both the situational real estate, as well as support for computer vision and AI, can help SOCs achieve true situational awareness Role of computer vision and AI technologies Proactive situational awareness is when the data coming into the SOC is analyzed in real time and then, brought forward to operators who are decision makers and key stakeholders in near real time for actionable visualization. Computer vision is a field of Artificial Intelligence that trains computers to interpret and understand digital images and videos. It is a way to automate tasks that the human visual system can also carry out, the automatic extraction, analysis and understanding of useful information from a single image or a sequence of images. There are numerous potential value adds that computer vision can provide to operation centers of different kinds. Here are some examples: Face Recognition: Face detection algorithms can be applied to filter and identify an individual. Biometric Systems: AI can be applied to biometric descriptions such as fingerprint, iris, and face matching. Surveillance: Computer vision supports IoT cameras used to monitor activities and movements of just about any kind that might be related to security and safety, whether that's on the job safety or physical security. Smart Cities: AI and computer vision can be used to improve mobility through quantitative, objective and automated management of resource use (car parks, roads, public squares, etc.) based on the analysis of CCTV data. Event Recognition: Improve the visualization and the decision-making process of human operators or existing video surveillance solutions, by integrating real-time video data analysis algorithms to understand the content of the filmed scene and to extract the relevant information from it. Monitoring: Responding to specific tasks in terms of continuous monitoring and surveillance in many different application frameworks: improved management of logistics in storage warehouses, counting of people during event gatherings, monitoring of subway stations, coastal areas, etc. Computer Vision applications When considering a Computer Vision application, it’s important to ensure that the rest of the infrastructure in the Operation Center, for example the solution that drives the displays and video walls, will connect and work well with the computer vision application. The best way to do this of course is to use a software-driven approach to displaying information and data, rather than a traditional AV hardware approach, which may present incompatibilities. Software-defined and open technology solutions Software-defined and open technology solutions provide a wider support for any type of application the SOC may need Software-defined and open technology solutions provide a wider support for any type of application the SOC may need, including computer vision. In the modern world, with everything going digital, all security services and applications have become networked, and as such, they belong to IT. AV applications and services have increasingly become an integral part of an organization’s IT infrastructure. Software-defined approach to AV IT teams responsible for data protection are more in favor of a software-defined approach to AV that allow virtualised, open technologies as opposed to traditional hardware-based solutions. Software’s flexibility allows for more efficient refreshment cycles, expansions and upgrades. The rise of AV-over-IP technologies have enabled IT teams in SOC’s to effectively integrate AV solutions into their existing stack, greatly reducing overhead costs, when it comes to technology investments, staff training, maintenance, and even physical infrastructure. AV-over-IP software platforms Moreover, with AV-over-IP, software-defined AV platforms, IT teams can more easily integrate AI and Computer Vision applications within the SOC, and have better control of the data coming in, while achieving true situational awareness. Situational awareness is all about actionable data delivered to the right people, at the right time, in order to address security incidents and challenges. Situational awareness is all about actionable data delivered to the right people Often, the people who need to know about security risks or breaches are not physically present in the operation centers, so having the data and information locked up within the four walls of the SOC does not provide true situational awareness. hyper-scalable visual platforms Instead there is a need to be able to deliver the video stream, the dashboard of the data and information to any screen anywhere, at any time — including desktops, tablets phones — for the right people to see, whether that is an executive in a different office or working from home, or security guards walking the halls or streets. New technologies are continuing to extend the reach and the benefits of security operation centers. However, interoperability plays a key role in bringing together AI, machine learning and computer vision technologies, in order to ensure data is turned into actionable data, which is delivered to the right people to provide ‘true’ situational awareness. Software-defined, AV-over-IP platforms are the perfect medium to facilitate this for any organizations with physical and cyber security needs.

How AI Is Revolutionizing Fraud Detection
How AI Is Revolutionizing Fraud Detection

The Annual Fraud Indicator estimates that fraud costs the United Kingdom approximately £190 billion every year. The private sector is hit the hardest and loses around £140 billion a year, while the public sector loses more than £40 billion, and individuals lose roughly £7 billion. The effects of fraud can be devastating on both individuals and organizations. Companies can suffer irreversible damage to reputation and be forced to close, and individuals can experience significant personal losses. Everyone should be aware of the risks and take steps to protect themselves against fraudulent activity. Fraud detection technology Fraud detection technology has advanced rapidly, over the years and made it easier for security professionals to detect and prevent fraud. Here are some of the key ways that Artificial Intelligence (AI) is revolutionising fraud detection - with insight from Tessema Tesfachew, the Head of Product at Avora. An anomaly can be described as a behavior that deviates from the expected An anomaly can be described as a behavior that deviates from the expected. According to Tessema Tesfachew, “Autonomous monitoring and anomaly detection specifically, have made detecting fraudulent activity faster and more accurate. Machines can monitor data 24/7 as it comes in, build patterns of behavior that take into account seasonality and shifting trends, and identify events that don’t fit the norm.” For example, banks can use AI software to gain an overview of a customer’s spending habits online. Having this level of insight allows an anomaly detection system to determine whether a transaction is normal or not. Suspicious transactions can be flagged for further investigation and verified by the customer. If the transaction is not fraudulent, then the information can be put into the anomaly detection system to learn more about the customer’s spending behavior online. Accurate root cause analysis Root cause analysis goes one step further than anomaly detection, by allowing security professionals to pinpoint what caused the anomaly. Tessema explains how an example of this would be if a system detects that the rate of fraudulent transactions has increased. Root cause analysis would pinpoint the specific ATM or point of sale, where this increase is occurring. Swift action can then be taken to prevent fraudulent activity at that location in the future. Fewer false positives As mentioned, false positives can occur if a fraud detection system identifies behavior that goes against the norm, for instance, if a customer makes a transaction in a new location. In many cases, customers are required to complete identity verification to prove that a transaction is not fraudulent. Digital customer identity verification can help brands build a strong and reputable image. That said, forcing users to complete identify certifications regularly can cause frustration and harm the customer experience. AI anomaly detection AI fraud detection systems can carry out accurate data analysis in milliseconds and identify complex patterns in data AI anomaly detection is far more accurate and results in fewer false positives. Increasing the accuracy of anomaly detection helps companies improve customer relationships and build a strong reputation. This will have a positive impact on brand image and sales revenue. AI fraud detection systems can carry out accurate data analysis in milliseconds and identify complex patterns in data. Machines are more efficient than even the most skilled fraud analysts and make fewer errors. This is why AI fraud detection software is the preferred option in larger organizations. Importance of fraud analysts However, fraud analysts still play an important role in fraud prevention. Using a combination of human intervention and AI is usually the most effective approach when it comes to fraud detection. According to pymnts.com, innovative organizations now use a variety of AI and supervised and unsupervised machine learning to identify and protect against fraud. AI systems can complete time-consuming and repetitive tasks, such as data collection and analysis. This means that fraud analysts can focus their time and attention on critical tasks that require human intervention, e.g. monitoring risk scores. AI can automate processes and enhance the quality of the fraud analysts’ work. Conclusion In to Tessema Tesfachew’s opinion, “Fraud detection has become vastly more efficient and effective with the introduction of Artificial Intelligence (AI). Previously, methods for detecting fraudulent activities were still data-rich, but relied more on human intervention and expert bias, and were thus, more time consuming and prone to error.” AI technology, particular anomaly detection, has streamlined fraud detection and created a more efficient, and accurate system for detecting and preventing fraud. Covid-19 has increased the number of online transactions, which creates more opportunities for fraudulent activity. However, it also allows businesses to gain more information on their customers and enhance the capabilities of AI security software. It is more important than ever for organizations to utilize AI technology in fraud detection strategies.

Tackling The Challenge Of The Growing Cybersecurity Gap
Tackling The Challenge Of The Growing Cybersecurity Gap

The SolarWinds cyberattack of 2020 was cited by security experts as “one of the potentially largest penetrations of Western governments” since the Cold War. This attack put cybersecurity front and center on people’s minds again. Hacking communication protocol The attack targeted the US government and reportedly compromised the treasury and commerce departments and Homeland Security. What’s interesting about the SolarWinds attack is that it was caused by the exploitation of a hacker who injected a backdoor communications protocol.  This means that months ahead of the attack, hackers broke into SolarWinds systems and added malicious code into the company’s software development system. Later on, updates being pushed out included the malicious code, creating a backdoor communication for the hackers to use. Once a body is hacked, access can be gained to many. An explosion of network devices What has made the threat of cyberattacks much more prominent these days has been IT's growth in the last 20 years, notably cheaper and cheaper IoT devices. This has led to an explosion of network devices. IT spending has never really matched the pace of hardware and software growth Compounding this issue is that IT spending has never really matched the pace of hardware and software growth. Inevitably, leading to vulnerabilities, limited IT resources, and an increase in IoT devices get more attention from would-be hackers. Bridging the cybersecurity gap In the author’s view, this is the main reason why the cybersecurity gap is growing. This is because it inevitably boils down to counter-strike versus counter-strike. IT teams plug holes, and hackers find new ones, that is never going to stop. The companies must continue fighting cyber threats by developing new ways of protecting through in-house testing, security best practice sources, and both market and customer leads. End-user awareness One of the key battlegrounds here is the education of end-users. This is an area where the battle is being won at present, in the author’s opinion. End-users awareness of cybersecurity is increasing. It is crucial to educate end-users on what IoT devices are available, how they are configured, how to enable it effectively, and critically, how to use it correctly and safely. Physical security network A valuable product that tackles cybersecurity is, of course, Razberi Monitor™, which is new to ComNet’s portfolio. Monitor™ is a software platform that provides a top-down view of the physical security network and ecosystem. Monitor™ is a software platform that provides a top-down view of the physical security network and ecosystem It monitors and manages all the system components for cybersecurity and system health, providing secure visibility into the availability, performance, and cyber posture of servers, storage, cameras, and networked security devices. Proactive maintenance By intelligently utilizing system properties and sensor data, Razberi’s award-winning cybersecurity software prevents problems while providing a centralized location for asset and alert management. Monitor™ enables proactive maintenance by offering problem resolutions before they become more significant problems. Identifying issues before they fail and become an outage is key to system availability and, moreover, is a considerable cost saving.

Latest Pyronix Limited news

Pyronix Announces The Release Of Its New Logo, As Part Of Brand Refresh Strategy
Pyronix Announces The Release Of Its New Logo, As Part Of Brand Refresh Strategy

Pyronix has released news of its new logo, as part of an ongoing program of activities, aligning the brand with their long heritage and status as a renowned player in the United Kingdom and Ireland (UK&I) security markets. Pyronix brand refresh Commenting on the brand refresh, Pyronix Marketing Director, Laurence Kenny, said “Our new logo is reflective of our position in the UK&I markets as a technology based, forward-looking, fresh and dynamic organization. We pride ourselves on our customer focus, services and product evolution designed to bring our customers along with us while helping them grow their professional installation businesses.” With 2021 marking the company’s 35th anniversary, the brand refresh isn’t just cosmetic for Pyronix, but represents the evolution of the business and its commitment to delivering innovative product solutions and outstanding customer services. Focus on UK&I security markets Following the acquisition in May 2016, Pyronix continues to operate within the Hikvision group of companies" Pyronix operates out of five sites in the United Kingdom (including three in Rotherham, South Yorkshire) and employs over 230 people in the UK. The manufacturing unit in Rotherham, purpose built in 2015, produces the majority of Pyronix’ products, with a separate distribution center, head office, and two dedicated R&D centers, one in Doncaster and one in Bracknell. “Following the acquisition in May 2016, Pyronix continues to operate within the Hikvision group of companies. Currently, our main focus is the UK&I security markets and we are excited to introduce many new products and solutions in the near future,” said Guy Dodd, Pyronix UK&I Sales Director. Changes across the board Pyronix is rolling out the brand refresh over the coming months, with changes across the board, including packaging and other materials. Laurence Kenny further stated, “With our strong brand in the UK&I, we wanted to send the message of our evolution, not revolution, and feel that this refresh better represents Pyronix to our existing and new customers, reminding everyone of exactly who we are and what we’re about: Customer focused, British design and manufacturing, UK&I focused product development.”

Pyronix Launches MCEXTERNAL-WE Outdoor Wireless Magnetic Contact
Pyronix Launches MCEXTERNAL-WE Outdoor Wireless Magnetic Contact

Pyronix launches its latest security peripheral, the MCEXTERNAL-WE outdoor wireless magnetic contact. Perimeter security This tough, tamperproof and weatherproof contact extends perimeter protection applications to secure sheds, garages, gates, and more, with remote voice push notification alerts via the smart device apps, HomeControl2.0 and ProControl+. “We’re very pleased to add this perimeter protection option to the range, as this really extends perimeter protection use case applications of the system as a whole,” Laurence Kenny, Pyronix Marketing Director, said. Easy to fit and voice recognition Featuring an IP66 rating, this highly discreet and versatile Grade 2 device is easy to fit and calibrate while delivering reliable performance with reduced false alarms, even with gaps of up to 70mm between contact and magnet. MCEXTERNAL-WE has been designed to offer maximum coverage and flexibility for multiple purposes Connect the MCEXTERNAL-WE to security cameras to provide perimeter protection with voice push notifications and instant video verification of any intrusion via ProControl+. “The MCEXTERNAL-WE has been designed to offer maximum coverage and flexibility for multiple purposes, whether securing an outbuilding or a gate,” Laurence said. Voice and video- verification He continued: “We’re delighted to add this outdoor contact to the range, as a system can now offer both volumetric coverages of an area using our outdoor XD detectors, as well as a specific outbuilding and perimeter defense with the MCEXTERNAL-WE.” “By adding this to our app-enabled systems, the user will be notified via a voice push notification to their app whenever the contact is triggered – letting them know of a break-in or to simply tell them that their gate has been opened.” “If the contact has been linked to one of our cameras, say the LightCamera, the user will also receive Full-HD video verification and active defense capabilities via ProControl+; increasing not only the level of interactivity and value our security system provides users, but also upsell opportunities for our installers.” Wireless installation Built from quality plastics for satisfying installation, the MCEXTERNAL-WE also provides a wireless range of 300m in open space and outstanding 2-year battery life. Extend perimeter protection applications with the tough, tamperproof, and weatherproof MCEXTERNAL-WE. Secure from the outside in.

Pyronix Launches Second-Generation CO-WE Detector To Protect From Carbon Monoxide
Pyronix Launches Second-Generation CO-WE Detector To Protect From Carbon Monoxide

Pyronix is pleased to announce the release of its second-generation CO-WE detector - providing protection against carbon monoxide with newly added features. Carbon monoxide (CO) is a colorless, odorless, tasteless, and highly toxic gas that can be deadly if it accumulates in enclosed spaces. The CO-WE (2nd Generation) is an essential lifesaving device, which protects homes and families against this danger; raising the alarm locally via its 85dB sounder and remotely via connected Pyronix smart device apps, if CO is present. Enhanced features The main detection element features a fixed and non-replaceable L91 lithium battery, continuously detecting within a property and providing peace of mind for 10 years. The radio module which connects to the Enforcer has a replaceable CR123A battery, providing our usual lifespan of up to 2 years. Similarly, to the recently released HEAT-WE, the CO-WE (2nd Generation) now features a test button on the front of the detector. This is also used as the radio learn button, which cuts down installation time and prevents having to open the detector, to learn onto the panel. Laurence Kenny, Marketing Director, said: “We’re delighted to announce the second generation CO-WE to our expanding Life Safety range. It provides great new features such as the easy learn button and a superior 10-year battery life in the detector, providing peace of mind and excellent protection against carbon monoxide.” Additional benefits The CO-WE (2nd Generation) now also features self-diagnostics, meaning if there’s anything wrong in the detector itself, fault messaging within the main element will send the fault over to the panel and flashing LEDs on the detector will denote what the issue is. Radio features such as encrypted two-way wireless technology, Signal Strength Indicators (SSI), and one-push-to-learn are also included on the detector. “This release demonstrates our continuous commitment to advancements within our existing products, while also remaining focused on developing new products to bring to the market,” Laurence said.

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