Access control software - Expert commentary

The Retail Industry: Securing Life After Lockdown
The Retail Industry: Securing Life After Lockdown

For bricks and mortar retailers, there’s no going back to how it was anytime soon.  Even before the COVID-19 pandemic and economic crisis, they had been fighting a fierce battle against online shopping and significant e-commerce players.  The high street has done a pretty good job of evolving over the years. From its humble beginnings in the late 19th century to its boom in the late 20th, it’s constantly adapted to meet changing consumer needs. The risk to retail But, it’s now reported to be at risk. Sales and footfall started to dwindle decades ago. The dawn of internet shopping in the mid- 2000s saw numbers drop even more dramatically. Indeed, we have heard and seen reports repeatedly on ‘the death of the high street.’ Footfall went down to virtually zero, thanks to this year’s nationwide lockdown Making matters worse, footfall went down to virtually zero, thanks to this year’s nationwide lockdown.   Even Primark, the international ‘hero of the high street,’ saw their average £650m in weekly sales nosedive to nothing without an online presence. But there is light at the end of the tunnel. Primark for one came back fighting, and is now expected to hit £2bn by the end of the year.  "After a period of store closure, we are encouraged by the strength of our sales," it’s owner AB Foods said in its latest trading update. And continued: "In the latest four-week UK market data for sales in all channels, Primark achieved our highest-ever value and volume shares for this time of year." The threat of new restrictions As we come to a ‘pivotal point’ in the fight against COVID, with threats of new restrictions, it’s time to think about what the next generation of our high streets will look like. The current crisis gives us some clues: it’s local, it’s data-driven and it’s tech-enabled.  Crucially, it’s proven to work. The digital high street One of the biggest changes the high street has had to adjust to is the digital revolution. New technologies have massively disrupted the way we spend. 82% of consumers now shop online, compared with just 53% ten years ago, with more than half of people aged 65 and over saying they shop online. Age is no longer a barrier. That’s meant that not only have in-store sales dropped, but shopping patterns have become erratic and harder to predict. From opening times to managing stock and staff – everything has had to adapt. We had to pivot quickly to create an online model The issue was exacerbated over lockdown, as consumers had little choice but to shop online. Digital retailers struggled with resources to fulfill orders, case in point was the endless wait times for supermarket delivery slots. But together, we managed to evolve. As nimble businesses, we had to pivot quickly to create an online model that could operate in conjunction with traditional stores, either via click and collect or similar operatives. And now, we are reaping the rewards. Countless high street pubs and restaurants are now allowing customers to order online and finding ways with new openings to take orders online and deliver a table service. It’s undoubtedly an adjustment, and one that will be easier for some to make than others – but those that can establish an omnichannel presence now will be in a strong position for the future. Online versus the high street Historically, in-store has come second to online for a lot of retailers: even those with omnichannel strategies tend to treat the in-store experience like something of a second-class citizen. Now’s the time to change that. The new online stores that have popped up are unlikely to go anywhere, even once lockdown ends. Their success is proof that getting online and in-store more aligned is an opportunity for, not a threat to, the high street. There needs to be the removal of the ‘physical versus online experience’ for brands, and instead blend the two together, which is made possible through mobile technology. Digital transformation grants a huge opportunity for traditional retail. And no better an example than Amazon, the poster child of online retail. Amazon had previously acknowledged the value of a physical retail channel and had opened physical locations for its books and fresh produce business streams. In August 2020, post COVID-19 lockdown, it has continued with its plan to open thirty physical stores in the UK. High street trends Alongside digital, many trends that were perhaps bubbling under the surface of the retail high street have now made their way to the forefront of securing the new landscape.  Sustainable shopping has been accelerated by the crisis. In the last couple of years, retailers’ attention has shifted to focus on making their supply chain and working practices eco-friendlier and socially responsible. Lockdown and our post-retail experience has seen a call for shopping and supporting our local businesses Lockdown and our post-retail experience has seen a call for shopping and supporting our local businesses. Shoppers are more engaged with their local high street now and visiting it more than ever before. Motivated by the instinct to protect their local community. Data has also been key to the new high street. This works both ways, as shoppers are now more informed and in control than ever before. The power of smartphones and increased data coverage has lead to simple but powerful capabilities, like being able to run a price comparison quickly and conveniently. Since a majority of consumers now operate with the ‘mobile mindset’, gone are the days when they will settle for what’s available. Surviving in this new world To survive in this new world, data can support creations of compelling omnichannel experiences.  It can help to build loyalty based on customer values, wants and needs.  And, it allows ways for retailers to understand how customers are moving around the high street to better predict their requirements. Data proves a holistic view of how, where and when customers spend.  Knowing where consumers spend time in store and in which department, demonstrates an understanding of their interests and purchasing choices.  Knowing these preferences, creates the foundation for any great customer experience. The technology-led high street In theory, with so many different opportunities for the high street, it is not the strongest or the most intelligent who will survive but those who can best manage change. To deliver in practice, retailers need to lay the foundations for more efficient operations, to meet consumer demands quickly, efficiently, and cost (and time) effectively. Technology arguably holds the key to the challenges of raising standards.  And it’s in small ways that it can make a difference.  For example, instead of keeping customers waiting while members of staff hunt for a charged-up tablet device to look for stock levels or product information, an automated retail asset management solution means this essential knowledge is right at hand. Even seemingly simple processes can be automated to deliver service and improved business efficiency. For example, on average, it takes staff members six minutes to find a key or working device. That is equal to 42 minutes in productivity time every week for each employee, which can cause losses of up to £40,000 a year. This is where an effective key management system minimizes downtime and cuts unnecessary costs. Traka is supporting businesses, including Primark and leading department stores, to implement new strategies for the critical control of access to key and equipment, enabling more effective use, and in turn quicker customer response times. Asset management solutions With a fully automated asset management solution in place, valuables such as keys, cash trays, stock and equipment (e.g. handheld scanners) can be monitored and maintained. A full audit trail with real-time reporting means retailers can see exactly who has removed which device, when it was taken and when it has been returned. This results in staff becoming more accountable and equipment being utilised more efficiently, eliminating the need for arduous and costly manual administration. Reshape the bricks-and-mortar infrastructure and breathe new life into the high street By streamlining processes and effectively protecting business assets, Traka supports in-store retail in their ambition to becomes a ripe opportunity to “innovate, delight and create stronger ties with customers.” And become an integral touchpoint in the future of commerce, helping retailers to adapt to the new retail landscape. In summary, there’s the opportunity to reshape the bricks-and-mortar infrastructure and breathe new life into the high street. The industry needs future-focused visionaries who can provide a fresh perspective and reinvigorate bricks-and-mortar retail in the years to come, utilising tools available to them to enhance their proposition to the new post-lockdown consumer.

The New Marriage Between AI and Stadiums
The New Marriage Between AI and Stadiums

Stadiums around the world are still paralyzed from the effects of COVID-19. Fans and spectators in masses have been absent from stadiums since April and there doesn’t seem to be a concrete plan on how or when they’ll be able to return to near capacity. The NBA recently opted to form a bubble philosophy concept in Disney’s facilities, although it’s been a relative success, it’s also been a $200 million temporary solution. This then begs the question: How long can stadiums survive like this without spectator’s present? History tells us that stadiums, venues and sport recover from disasters, so what can stadiums do to speed up the process? This is the catalyst for AI to be integrated on mass level to stadiums around the world. AI is the answer AI’s role in getting fans and spectators back is huge, through capabilities such as: Social Distance Monitoring Crowd Scanning/Metrics Facial Recognition Fever Detection Track & Trace Providing Behavioural Analytics Technologies such as IREX.ai is now working alongside National Leagues, Franchises and Governing Bodies to implement AI surveillance software into their CCTV/surveillance cameras. This is now creating a more collaborative effort from the operations team in stadiums, rather than purely security. Stadiums around the world are still paralyzed from the effects of COVID-19 AI surveillance software such as IREX.ai when implemented into the surveillance cameras can be accessed by designated users on any device and on any browser platform. Crowd metrics Arming stadiums with AI-powered surveillance tools can detect crowd metrics such as “people counting” and “group statistics”. This ensures stadium personnel can monitor social distancing with precision, accuracy and immediately. Alerts can be set up throughout parts of the stadium to alert senior staff members when overcrowding can appear with real time videos, analytics and photos to their hand-held device, such as a smartphone. Fever detection Thermal cameras have been implemented throughout facilities including stadiums and are helping assist to spot people with elevated temperatures. What IREX.ai implements is an alert system, coupled with facial recognition of any individual(s) that read an elevated body temperature. This alert system then provides security and health officials with a photo of the individual with the elevated body temperature, meaning staff can react quicker to the situation prevent this individual from entry. Pandemic monitoring by facial recognition  Thermal cameras have been implemented throughout facilities including stadiums and are helping assist to spot people with elevated temperatures Through facial recognition, staff members will be able to locate individuals through simply uploading a photo. It has never been easier to find a person of interest. With masks becoming an everyday part of society, facial recognition has come under scrutiny regarding the accuracy when a mask is worn. Irex.ai still maintains a 96% accuracy with individuals wearing masks and can set up alerts for any individuals not wearing a mask. Another important aspect of facial recognition is finding persons of interest quickly through technology like IREX.ai’s “searchveillance”. The future is here. Designated staff can track a person from when they enter the stadium by simply uploading their photograph. An example of how this can assist stadium personnel is to help relocate lost children inside the stadium with their guardians/parents when they are separated. Another attribute would be any individuals banned from entering the stadium would trigger alerts once they appear under surveillance, a fantastic collaborative tool to use with Law Enforcement.    Return on investment With security solutions, one of the biggest issues with any security investment is a lack of an ROI. This is where AI security is breaking the mould. The ability to provide business analytics, consumer/fan behaviours, traffic patterns, etc, allows other departments within the organization to gain vital information that can assist with their strategies and practices. Stadium security will never be the same in a post-COVID world, so why will its practices stay the same? AI & Stadiums is no longer the future, it’s the 2020 solution.

Thermal screening: The Technology That Will Lead Us Out of Lockdown
Thermal screening: The Technology That Will Lead Us Out of Lockdown

Across the world, the impact of the current pandemic has majorly disrupted how we function in our everyday lives, as a society, and the ways in which we do our jobs. Throughout, our personal safety and wellbeing, as well as that of our families, neighbours and colleagues, has been paramount - and adapting our day-to-day lives to meet social distancing measures has been a learning curve for us all. As we start to reassemble normal life, precautionary measures will continue to be put in place to achieve the universal aim of mitigating the spread of the virus as much as possible. As different countries reach new stages of this process, some parts of the world continue to live and work in lockdown, while some are beginning to open up. This means governments, as well as businesses and organizations, will need to think beyond one-way systems and sanitation stations to contain the risk of infection as more people begin to return to the outside world. Tracing the spread of COVID-19 Of course, this will need to be driven by higher-level support from leaders in government, healthcare and technology to develop innovative ways of tracking and tracing the spread of COVID-19. From contact tracing solutions, to self-reporting apps and thermal screening cameras – governments and businesses across Europe have a new responsibility to seek and reinforce the most effective ways to ensure people’s safety. These measures are particularly pertinent to those reopening their doors as lockdown eases, and those returning to a daily routine of commuting to and serviced office spaces. As more and more people begin to move through public and commercial areas, we will rely more on technology to run in the background to ensure safety and wellbeing is monitored - much like that of the everyday CCTV camera. Thermal temperature screening cameras One piece of technology that we can expect to see as more commonplace is the thermal temperature screening cameras and monitoring system. An example of this kind of device, is D-Link’s recently launched all-in-one, intelligent fever screening kit – which includes a dual-lens thermographic camera, blackbody calibrator, as well as integrated management software. Governments, as well as businesses and organizations, will need to think beyond one-way systems and sanitation stations to contain the risk of infection The premise of temperature screening cameras like this one, is to harness thermal imaging technology coupling it with AI to identify if a person is experiencing elevated temperatures, and raise the alarm automatically when someone at risk of spreading is detected. To monitor the progression or depletion of COVID-19, technologies such as AI facial recognition will play an important role in mitigating the risks of the virus spreading. Thermal cameras that use AI can easily capture and manage employee’s temperature and stop their entrance if a fever is detected. For this reason, such devices are normally installed in a doorway or entrance to a building to quickly detect and identify those displaying symptoms before entering a building. This type of surveillance will be detrimental to the management of COVID-19 in the world of a ‘new normal’ – as companies feel their way out and learn as they go along with people’s health and wellbeing continuing to be center of the mind. Just as lockdown has had an impact on physical as well as mental health, so too will the adjustment to living life post-pandemic. Not only in getting used to and dealing with the emotional and mental pressures of life on the ‘outside’ as they leave lockdown, but they also face the very real risk of contracting the virus and the worries they may have of spreading it. Appropriate installation of temperature screening Companies and organizations have a responsibility in these times to play a supportive role towards employees, such as allowing them to continue working from home until they feel comfortable to work in an office setting. Equally, as restrictions ease, employers have a duty to make the workplace a safe place that is able to uphold the wellbeing of staff, which is where, as we wait for a vaccine, we must make use of the available technology. However, in the case of the thermal camera, in order for it to deliver effective results, it must be installed appropriately. To support this, we have outlined some key points to consider when deploying a temperature screening camera here: Choose a solution that features a blackbody calibrator – a vital part for any temperature screening device. A blackbody calibrator is the basis for accurate calibration of infrared thermography devices and allows the device to accurately detect a fever. Check for facing windows or doorways and heat sources such as radiators as these increase the risk of stray heat or cold sources throwing off readings according to the ISO standard associated with this type of equipment Be wary of weather and changes in climate as the device will need time to acclimatise – in order for readings to be clear individuals coming in from outside must wait five minutes before being screened When mounted, the camera must face individuals head-on and in parallel with their face to capture the inner eye area which is crucial for temperature reading Consider an option using AI which will automatically recognize individuals based on photos in the system Check applicability and legality of temperature screening cameras before deploying There’s a long way to go before life will fully return to normal. In the meantime, and to help everyone along the way, it’s essential that the right measures are in place to protect the physical and mental wellbeing of those we are responsible for. For anyone who is exploring options, know that there is help out there to provide guidance and expertise on the solutions that will be right for you and your business - now, as we go through the remainder of lockdown, and as we slowly move back into everyday lives.

Latest Pyronix Limited news

Pyronix Announces Outdoor Wi-Fi LightCamera For Perimeter Protection Of Properties
Pyronix Announces Outdoor Wi-Fi LightCamera For Perimeter Protection Of Properties

Pyronix announced an addition to its camera range with the launch of the brand-new LightCamera. The outdoor Wi-Fi LightCamera offers another layer of perimeter protection to properties, with powerful Full-HD performance, ultra-bright lights and active defense capabilities. “We’ve brought this product to market as we understand evolving end user requirements, whilst also ensuring that our installers can remain at the cutting edge of developments. The LightCamera provides installers additional sales opportunities, both on initial install and on recurring maintenance visits,” said Laurence Kenny, Pyronix Marketing Manager. Reduced false alarms Simple for professional installers to fit, whether replacing an existing external light or fitting from scratch, the new camera gives end users more from their security system, with customizable detection areas that ensure false alarms are kept to a minimum, as well as adjustable motion sensitivity and custom alarm response. “We’re delighted to bring such a camera to the market, that offers an increased level of interactivity and a wide feature set,” Laurence said. He continued: “The configuration options of the LightCamera not only gives end users more control over the device, but also gives installers the ability to fulfill most customer’s needs.” Full-HD video Fitted with a 270-degree PIR sensor, it provides every property with constant omnidirectional protection, while 1080p Full-HD video provides clear and crisp images day and night. When sensing changes in light conditions as the day progresses, the LightCamera automatically switches to night mode; utilizing invisible IR light to deliver optimum and discreet coverage of outdoor spaces, while 3D Digital Noise Reduction (DNR) reduces noise to deliver clear Full-HD images up to 18m, even in complete darkness. Equipped with dual lights that activate with the detection of motion, they produce a powerful combined brightness of 2500 lumens to illuminate the area and put any potential intruders in the spotlight, while the camera simultaneously sends snapshots of the activity to the always-connected app. This gives end-users the opportunity to visually verify the activity before deciding whether to speak through the LightCamera with two-way audio or even manually sound the 100db siren. Built-in dual antenna The features don’t stop there either, with an IP65 weather rating, SD card compatibility for onboard recording and built-in dual antenna to ensure strong Wi-Fi connectivity. The LightCamera is built to last and perform. “We’re always looking at new and innovative ways to provide greater opportunity for early detection and prevention of break-ins,” Laurence said. “The LightCamera, coupled with our XDL12TT-WE external detector and Smart Device apps, offers users an effective first line of defense with increased awareness and security through video verification, whilst offering installers more installation options, retrofit possibilities and business development opportunities.“

Pyronix Announces The Launch Of HEAT-WE Thermistor-Based Heat Detectors To Its Life Safety Range
Pyronix Announces The Launch Of HEAT-WE Thermistor-Based Heat Detectors To Its Life Safety Range

Pyronix is delighted to announce the launch of its brand-new heat detector, the HEAT-WE. Part of the ever-expanding life safety range, the thermistor-based detector adds yet another option to installations; protecting properties, families and delivering even greater peace of mind. “Recognizing that security is consistently developing, we’re delighted to expand our life safety range with the HEAT-WE,” Laurence Kenny, Pyronix Marketing Manager, said.  Wireless heat sensor The HEAT-WE two-way wireless heat sensor is the ideal solution to install in areas such as kitchens, for accurate and dependable detection of rising heat levels which may indicate a fire, with prompt push notification of any alarms via the always-connected app. With a fixed detection heat of 57°C, the two-way wireless peripheral provides continuous and reliable safety sensing which can be easily and efficiently added to any Pyronix system compatible with Enforcer wireless devices. The more options we can provide, the more opportunities our installers have to secure new business" “We want our systems to be the most complete out there, which is why we’re always looking to add to our range,” Laurence said. He continues: “By doing this, we maximize the longevity of our systems so that value is maximized for both installers and end users alike. The more options we can provide, the more opportunities our installers have to secure new business and upsell existing systems." Heat sensing element "Meanwhile, end users receive a system that meets their requirements and one which can evolve over time and continue to meet their changing needs in the future.” With a simple learning process, 10-year battery life on the heat sensing element and 2-year battery life on the radio module, this is the perfect upsell opportunity for every installation and maintenance visit.

Pyronix Announces Security Peripheral MCNANO-WE Wireless Magnetic Contact For Multiple Security Use Cases
Pyronix Announces Security Peripheral MCNANO-WE Wireless Magnetic Contact For Multiple Security Use Cases

Pyronix launched its latest security peripheral, the MCNANO-WE wireless magnetic contact. The Nano-sized contact delivers exceptional long-life security performance that’s designed to disappear with the out-of-sight installation. “We’re really pleased to introduce such a convenient and flexible solution, that users may even forget is there,” Laurence Kenny, Pyronix Marketing Manager, said. Residential and commercial installation Fitting inside the frame of a uPVC door, the MCNANO-WE is a simple-to-fit and highly convenient solution for any residential or small commercial installation. Engineered for satisfying fitting, the MCNANO-WE provides a compact and stylish contact with multiple security use cases. “The contact is designed for multiple purposes, whether securing entrances and exits, or to generate a voice push notification to the user via the app should the medicine cupboard or a specific area be accessed,” Laurence said. He continues: “We’re delighted to bring such a peripheral to the market that increases not only the opportunities of our customers, but the level of interactivity and value in the security system that the user ultimately receives.” Wireless magnetic contact The MCNANO-WE’s compact and aesthetic design makes it a stylish device that can both blend-in and complement any property. Produced almost 66% smaller than the existing MC1MINI-WE, the brand-new device offers the same level of security protection, but in a much more modern and smarter package. Delivering exceptional wireless range in open space and an outstanding 2-year battery life, this latest peripheral makes choosing a wireless magnetic contact a whole lot easier.

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