Rob Borsch

Rob Borsch
Practice Leader – Retail and Banking, Genetec, Inc.News mentions
As many retailers, restaurants, and public venues get set to start reopening in the coming days and weeks, the need to enforce physical distancing measures is critical. To help these organizations monitor their occupancy levels and ensure compliance with regulations, Genetec Inc. (Genetec), a globally renowned technology provider of unified security, public safety, operations, and business intelligence solutions, has announced a new Occupancy Management Package. Occupancy Management Package The Occupancy Management Package includes analytics and reporting tools that enable organizations to tap into their security system to count the number of people in a store or similar business area, visualize data, and alert employees when occupancy limits are being reached. Audit reports can also be easily produced to demonstrate a business’ compliance with physical distancing regulations. Live occupancy data displayed With this new package, organizations can define policies that adhere to local guidelines for occupancy With this new package, organizations can define policies that adhere to local guidelines for occupancy, and mobilize their operations to limit the risk of transmission. Live occupancy data is displayed in clear, graphical ways. When occupancy limits are being reached, employees who are responsible for monitoring the situation can receive alerts on a mobile device, via email, or on their Security Center dashboard so they can take appropriate action. Social distancing for staff, patrons safety “As public-facing organizations get ready to re-open, they are looking for ways to align security measures in adherence with physical distancing regulations to keep their staff and patrons safe,” said Rob Borsch, Practice Leader – Retail and Banking at Genetec, Inc. Rob further added, “In order to enforce these strict occupancy rules, they will need to do more than just count the number of people entering their premises – they will need to know how many people are inside a store or restaurant at any given moment, continuously monitor this data, and be able take action when thresholds are reached.”
Genetec Inc., globally renowned technology provider of unified security, public safety, operations, and business intelligence solutions has announced Security Center Transaction Finder, a POS (Point of Sale) integration tool with exception-based reporting capabilities, designed to help retailers speed up their investigations. The new POS tool with exception-based analytics embedded in security platform helps retailers reduce shrink by quickly detecting suspicious transactions and correlating events with surveillance video. Security Center Transaction Finder Embedded in the security system, Security Center Transaction Finder correlates POS data with corresponding video, with the ability to bring in additional sources such as analytics as an added feature. It eliminates the need to jump between different platforms, and helps investigators filter through large volumes of transactions to quickly detect suspicious activities that might warrant further investigation. Retail shrink is increasing, and theft tactics are becoming more complex, strategic and internal Retail shrink is increasing, and theft tactics are becoming more complex, strategic and internal. According to the National Retail Federation (NRF) 2019 national retail security survey, theft, fraud, and losses from other retail “shrink” continues to rise (totaling US$ 50.6 billion in 2018, up from $46.8 billion the year before). To identify theft trends and combat loss, retailers are increasingly turning to technology to put in place effective ways to work smarter and automate their processes to reduce losses and preserve valuable margin. Theft and financial fraud detection “Working with a variety of tools and applications to reduce retail loss is a critical aspect of any retail investigator’s job. However, the enormous volume of POS transactions to review, combined with the amount of time it takes to manually find the security video associated with potentially fraudulent activity makes this a daunting task. With Transaction Finder, we solve that problem by using a single tool that makes it easy to detect theft trends, identify suspicious transactions and locate video of interest,” explains Rob Borsch, Practice Leader – Retail and Banking at Genetec, Inc. Scanning POS database Using the Transaction Finder task in Security Center, investigators simply enter relevant search criteria like date and time, employee name, SKUs involved in the transaction, void transactions, or whether motion was detected on the customer side of the register, etc. Transaction Finder will scan the POS database for activities that meet the selected criteria along with the associated video and the transaction details. Using customizable dashboards, investigators can quickly identify suspicious transactions, immediately review the associated video for more context, and flag transactions for further investigation.
Genetec Inc., a renowned technology provider of unified security, public safety, operations, and business intelligence announced the immediate availability of a new Unified Solutions Bundle for financial institutions, an all-in-one offering, specifically tailored to help banks with small and mid-sized branches and Automated Teller Machines manage security, (ATMs) make more informed decisions, and collaborate to close incident cases more quickly. The Unified Solutions Bundle combines several easy-to-install, enterprise-class Genetec products, at an affordable price for financial institutions. Reducing operator overload "Traditionally, financial institutions with small or mid-sized branch locations and ATMs worked with multiple physical security technology and analytics suppliers to combine solutions that were not designed to work together. This created inefficiency and introduced cybersecurity vulnerabilities, challenging maintenance, and operational situations which increased costs." A unified system can improve overall branch security by giving personnel all the information they need "Our Unified Solutions Bundle solves that problem by bringing security, operations and business intelligence together into one single interface, reducing operator overload and improving efficiency. With Genetec Security Center at the core of this bundle, banking customers can be confident knowing that their solutions are deployed following cybersecurity best practices," explained Rob Borsch, Commercial & Practice Lead at Genetec. Embedded analytics tools With this new bundle, and the Genetec Security Center unified platform at its core, financial institutions will be able to make the most of their existing security infrastructure to develop strategies to attract and retain customers, reduce fraud losses, and close cases quickly. By using embedded analytics tools to analyze the vast amounts of data and video already being collected, they can make better-informed decisions about staffing and how to manage the flow of people. This can help them become more competitive and have a significant positive impact on their customers' journey. A unified system can also improve overall branch security by giving personnel all the information they need, including alarms and associated video footage, on cellphone devices or at their central operations center so they are ready to respond quickly. Video management system In an emergency, an IP based physical security system that includes a map-based interface showing a location's cameras, doors, and other devices, can make all the difference. The Genetec Unified Bundle features a Streamvault turnkey appliance, pre-loaded with the Genetec Security Center unified platform, and other software including: Omnicast – An IP-based video management system that goes beyond simple monitoring. Combined with video analytics, it helps the user secure and better understand their banking environment with real-time access to surveillance video from any computer or smart phone. Synergis – IP-based access control to manage the movement of people throughout buildings, while securing doors and restricted areas in bank branches and administrative offices. AutoVu – An automatic license plate recognition solution that facilitates vehicle identification. This can assist the bank’s marketing and operations team to link specific vehicles to customer or employee profiles in their database or identify unknown vehicles in the parking area. Camera Integrity Monitor – The module that alerts customers when a camera is either moved (pointed in a different direction), covered, or tampered with. Retail Sense – Advanced consumer intelligence to empower banks by using existing security data to deliver insights and help transform customers' in-branch experience. These new insights enable the users to make informed, real-time decisions, that increase consumer engagement and profitability by analyzing the data the system already gathers. Digital evidence management system A free 90-day license of the Genetec Clearance digital evidence management system to speed up investigations by securely collecting, managing, and sharing digital evidence from various sources with others. Optional add-ons include: ATM Transaction integration (to correlate ATM activity with video footage) Intrusion alarm panel integration plug-in (efficiently respond to intrusion breeches) Sipelia Intercom hardware & licenses (SIP-based communications between operators and intercom devices) Federation connection license (Connect different sites together) Extended 5 -year warranty
Genetec Inc., a technology provider of unified security, public safety, operations, and business intelligence announced the immediate availability of a new Unified Solutions Bundle for small and mid-sized retailers, an all-in-one offering, specifically tailored to help retailers manage their security, protect people and assets, increase operational intelligence, and enhance customer service. The Unified Solutions Bundle combines several easy-to-install, enterprise-class Genetec products, at an affordable price for retailers. Multiple physical security "Traditionally, small and mid-sized retailers worked with multiple physical security, technology, and analytics suppliers to combine solutions that were not designed to work together. This created inefficiency by introducing cybersecurity vulnerabilities, challenging maintenance procedures, and operational situations which increased costs." A unified system can improve overall store security by giving personnel all the information they need "The Genetec Unified Solutions Bundle solves these problems by bringing security, operations, and business intelligence together into one single interface, reducing operator overload and improving efficiency. With Genetec Security Center at the core of this bundle, retailers can be confident knowing that their solutions are deployed following cybersecurity best practices," explained Rob Borsch, Commercial & Practice Lead at Genetec. Embedded analytics tools With this new bundle and the Genetec Security Center unified platform at its core, retailers will be able to make the most of their existing security infrastructure to develop strategies that attract and retain customers, reduce fraud losses, and quickly close incident cases. By using embedded analytics tools to analyze the vast amounts of data and video already being collected, they can make better-informed decisions about staffing and how to manage the flow of people in their shops. This can help them become more competitive and have a significant positive impact on their customers' journey. A unified system can improve overall store security by giving personnel all the information they need, including alarms and associated video footage, on their tablets, smartphones or at their central operations center. They are then ready to quickly respond to incidents and efficiently manage loss prevention. Video management system In an emergency, an IP based physical security system that includes a map interface showing a location's cameras, doors, and other sensors, can make all the difference. The Genetec Unified Bundle features a Streamvault turnkey appliance, pre-loaded with the Genetec Security Center unified platform, and other software including: Omnicast - An IP based video management system that goes beyond simple monitoring. Combined with video analytics, it helps the users secure and better understand the retail environment with real time access to surveillance video from any computer or smart phone. Synergis - IP-based access control to manage the movement of people throughout buildings, while securing doors and restricted areas to heighten the security of the organization and increase the user’s readiness to respond to incidents and threats. Synergis can secure large, multi-site facilities or a location with just a few doors. AutoVu - An automatic license plate recognition solution that facilitates vehicle identification. This can assist the marketing and operations team to link specific vehicles to customer or employee profiles in the database or identify unknown vehicles in the parking area. Camera Integrity Monitor module that alerts customers when a camera is either moved (pointed in a different direction), covered, or tampered with. Retail Sense - Advanced consumer intelligence to empower retailers by using existing security data to deliver insights and help transform customers' in-store experience. These new insights enable you to make informed, real-time decisions, that increase consumer engagement and profitability by analyzing the data that the system already gathers. Digital evidence management A free 90-day license of the Genetec Clearance digital evidence management to speed up investigations by securely collecting, managing, and sharing digital evidence from various sources with others. Optional add-ons include: ATM Transaction integration (to correlate ATM activity with video footage) Intrusion alarm panel integration plug-in (efficiently respond to intrusion breaches) Sipelia Intercom hardware & licenses (SIP-based communications between operators and intercom devices) Federation connection license (connect different sites together) Extended 5 -year warranty Analog encoder card(s) for 8, 16, 24 or 32 channels For more information about the Genetec portfolio of solutions for retail institutions, customers can visit Genetec’s official website.
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