Solink has revealed its updated suite of AI capabilities designed to enhance security operations by streamlining response times and improving the conversion of security videos into actionable business intelligence.
The new features focus on increasing safety and loss prevention, while also boosting overall business performance.
Security operations centers (SOCs) and frontline teams encounter a growing number of threats and alerts, alongside an overwhelming influx of data. These challenges often lead to critical signals being overshadowed by the sheer volume of information processed daily. Traditional security systems struggle to keep up with this increasing complexity, prompting organizations to react rather than forecast potential issues.
Advancements in AI Technology
"With these new AI capabilities, we’re helping teams shift from watching to doing," stated Mike Matta, CEO of Solink.
"Instead of spending hours manually reviewing alerts, they can now focus on actioning verified risks. They can make fast, informed decisions that protect people and drive business results. Our goal is to give every customer time back, helping them move from reactive monitoring to proactive action."
The Fall 2025 product update from Solink introduces AI-powered advancements aimed at empowering security teams through increased efficiency and intelligence. These updates support the emergence of lean, intelligence-driven SOCs, with notable features such as:
- Video Alarms: Features designed to reduce false alarms and lower response costs, ensuring that security teams concentrate on essential real events.
- Loitering Deterrence: Tools for intelligent detection and proactive intervention to address potential incidents before they develop.
- Access Control: New identity verification and remote door-control options for better internal management of access points directly via the Solink platform.
Future Prospects with AI Integration
Solink plans to unveil upcoming capabilities that advance beyond detection
Solink plans to unveil upcoming capabilities that advance beyond detection, fostering collaboration between AI and human teams. These innovations include AI Agents capable of analyzing activities, verifying events, and offering real-time assistance, setting a new standard for modern, intelligent SOCs in the security industry.
Hayden Buskirk, IT Manager at Huck's Market, praised the technology: "Solink solved our biggest problem in 24 hours. Now, we save time, stop fraud quickly, and use AI to make smarter decisions. With Solink’s AI, we finally have visibility into key data we never had before."
Buskirk further highlighted the platform's analytics capabilities, noting, "We can track dwell time to see how customers use our stores, compare foot traffic to sales, and identify trends to optimize staffing, promotions, and store layouts. Instead of guessing, we now make decisions based on real data."
