Snoqualmie Casino & Hotel, located approximately 30 minutes east of Seattle in Washington State, is named after the indigenous Snoqualmie tribe, known as the "People of the Moon."
The casino, which features nearly 1,800 slot machines and 58 table games with a Vegas flair, has been using Dallmeier’s video surveillance technology since 2015. These systems are central to the casino's current security expansion initiative.
Comprehensive Video Surveillance
The surveillance infrastructure at Snoqualmie Casino & Hotel encompasses all critical zones, including gaming areas, front and back office sections, dining establishments, and parking facilities.
The surveillance infrastructure at Snoqualmie Casino & Hotel encompasses all critical zones
Despite evolving needs and advancements in technology, Dallmeier’s solutions have been trusted for their reliability and adaptability for over a decade. The casino's ongoing renovations and expansions necessitated an upgrade to the current system, as described by Jolene Stewart, Executive Director of Security and Surveillance at Snoqualmie Casino & Hotel.
System Adaptation and Expansion
The Washington State Gambling Commission mandates continuous surveillance in casinos, which prompted the casino to update its surveillance system to meet new requirements while maintaining its existing structure.
Priorities included meeting regulatory standards and ensuring a secure and comfortable setting for guests and staff. The expansion focused on enhancing reliability, optimizing processes, improving system connectivity, and facilitating the integration of new technologies.
Technological Enhancements
The expansion involved upgrading the existing system exclusively with Dallmeier components
The expansion involved upgrading the existing system exclusively with Dallmeier components, such as the Hemisphere® SeMSy® (version 5) video management system and Domera® cameras.
These dome cameras, equipped with pre-installed neural networks and integrated edge analytics applications, provide diverse intelligent video analysis capabilities. Additionally, they feature motorized three-axis adjustment for convenient remote configuration, ensuring centralized control of about 1,500 cameras and effective video data analysis.
Collaboration and Implementation
The project was executed in collaboration with integrator North American Video (NAV), who adapted the system to match the spatial and operational requirements at the casino. Joe McDevitt, President of Dallmeier USA, highlighted the importance of this cooperative effort: "The long-standing and solution-oriented cooperation with all parties involved was crucial in enabling us to jointly implement a solution that meets the specific requirements."
Security Technology Evolution
Jolene Stewart highlighted the system's dependability and minimal maintenance needs: "We have continuously expanded our video security technology over the past decade to meet our requirements." This robust system proves economically beneficial over time due to its reliability, minimizing costly replacements and emergency service calls.
Dallmeier's Legacy and Innovation
This robust system proves economically beneficial over time due to its reliability
Dallmeier electronic, founded in 1984 by Dieter Dallmeier in Regensburg, Germany, now employs hundreds globally and over 250 at its headquarters.
Specializing in data solutions, the company serves various sectors, including casinos, airports, logistics, and critical infrastructure. The firm’s innovations, such as the Panomera® technology, reflect its commitment to providing substantial customer benefits with an appealing Total Cost of Ownership and Return on Investment.
Commitment to Standards
Emphasizing their "Made in Germany" commitment, Dallmeier ensures high data protection, cybersecurity, and ethical responsibility standards.
Their comprehensive manufacturing process, from research and development to product solution, occurs entirely within its Regensburg facility, promoting sustainability, quality, and short supply chains.
Snoqualmie Casino & Hotel is located about 30 minutes east of Seattle in the US state of Washington. It is named after the Native American tribe of the same name – the “People of the Moon”.
The casino offers nearly 1,800 slot machines and 58 Vegas-style table games. Since 2015, Snoqualmie Casino & Hotel has relied on Dallmeier’s video surveillance solutions, and these proven technologies are being used for the current system expansion.
Video surveillance solutions
Video surveillance covers all relevant areas of the property, including the gaming floor, front-of-house and back-of-house areas, restaurants, and car parks.
The Dallmeier system has proven itself reliable and scalable for over a decade, despite growing requirements and technical developments. However, renovations, expansion plans and new requirements for internal processes have made it necessary to expand the existing surveillance solution. Jolene Stewart, Snoqualmie Casino & Hotel’s Executive Director of Security and Surveillance, reported on the requirements and advantages of a Dallmeier solution.
Replacing the proven infrastructure
The Washington State Gambling Commission requires casinos to be continuously monitored. The aim was therefore to adapt the existing system to the changed conditions, both functionally and technologically, without replacing the proven infrastructure.
It was essential to meet the regulatory requirements while ensuring a safe and pleasant environment for guests and employees. The focus was on reliability, as well as process optimization, system availability, and the capacity for easy integration of new technologies.
Existing surveillance system
As part of the expansion, the existing surveillance system was upgraded to include specific features. Only Dallmeier components were used, including the modular video management system, Hemisphere® SeMSy® (version 5), and Domera® cameras. The dome cameras feature pre-installed neural networks and integrated edge analytics apps, offering a wide range of intelligent video analysis applications. In addition, the motorized three-axis adjustment allows for easy and flexible remote configuration. The overall solution enables central control of the 1,500 cameras and efficient evaluation of video data.
Planning and implementation were carried out in close cooperation with integrator North American Video (NAV), who adapted the system to the spatial conditions and operational processes as required. “The long-standing and solution-oriented cooperation with all parties involved was crucial in enabling us to jointly implement a solution that meets the specific requirements,” adds Joe McDevitt, President of Dallmeier USA.
Video security technology
“We have continuously expanded our video security technology over the past decade to meet our requirements,” says Jolene Stewart, Snoqualmie Casino & Hotel’s Executive Director of Security and Surveillance. The solution impresses with its high reliability, no downtime and easy maintenance. Characteristics that are crucial for efficiency in daily casino operations.
It also pays off economically in the long term: “In the surveillance industry, reliability is a key cost factor. The fact that we have not had any expensive replacements or unexpected service calls over the years speaks for itself,” she adds.
Video information technology
In 1984, Dieter Dallmeier founded what is now Dallmeier electronic – not in the proverbial garage, but in a garden shed in Regensburg, Germany. Today, the company, which can justifiably call itself a hidden champion for video information technology "Made in Germany", has several hundred employees worldwide, more than 250 of them at the company headquarters in the center of Regensburg alone.
Dallmeier's camera, recording, software, and analysis solutions optimize security and processes for B2B end customers in a wide range of industries in over 60 countries. The focus is on users from the casino, smart city, airports, logistics, stadiums, and industrial sectors. But also, banks, critical infrastructure facilities as well as medium-sized companies from all sectors.
Tangible customer benefits
With pioneering innovations, Dallmeier has succeeded time and again in placing itself at the forefront of technology: From the world's first digital image storage system with motion analysis in 1992, the patented "multifocal sensor technology" Panomera® with its "Mountera®" mounting system, to the latest Domera® camera family, which allows up to 300 camera variants with only 18 components.
These and many other innovations provide real, tangible customer benefits. And with a low Total Cost of Ownership (TCO) and a high Return on Investment (ROI) they can easily compete with systems produced and supplied from low-wage countries.
Complete manufacturing process
With "Made in Germany", they also guarantee their customers the highest standards in data protection, cybersecurity, and ethical responsibility.
With high quality and short supply chains, they also ensure – almost incidentally – sustainability and environmental protection. From their prestigious headquarters in the center of Regensburg, Dallmeier not only carries out its own research and development but also the complete manufacturing process – from component to product to solution.