Simpro is making strides in the field service management sector by unveiling key developments aimed at enhancing trade and field services operations worldwide.
The company recently conducted its Simprosium conferences, drawing thousands of participants, and appointed Emily Bartels as General Manager of Financial Services, signaling its focus on growth and efficiency for its vast customer base.
Simprosium Conferences Gain Traction
With the acquisition of UK-based BigChange, the company is set to continue these events in London and Manchester
Simpro’s annual Simprosium events for industry innovators kicked off on September 19, 2024, in New Zealand and extended into October across Australia.
With the acquisition of UK-based BigChange, the company is set to continue these events in London and Manchester. These gatherings are anticipated to unite over 1,000 Simpro customers, partners, and industry leaders to network and exchange best practices, while also offering vital feedback on Simpro’s products.
Focusing on the Simpro Product Roadmap
Insights gathered from Simprosium participants are instrumental in shaping Simpro’s product roadmap to develop solutions that align with customer needs.
The company also held its first Partner Summit, where more than 50 attendees previewed upcoming product features and explored resources aimed at fostering mutual growth and collaboration within the Simpro ecosystem.
“Our customers are at the heart of everything we do at Simpro,” said Gary Specter, CEO of Simpro, adding “Our Simprosium events provide us with valuable insights to refine our strategic offerings, and the feedback we receive will significantly influence our business strategy.”
AI Innovations for Field Services
Simpro’s AI-driven initiatives aim to streamline operations and minimize non-essential administrative tasks
During the Simprosium events in Australia, Simpro’s Chief Product and Technology Officer, Jason Penkethman, discussed the transformative potential of artificial intelligence (AI) in the trade and field service sectors. He emphasized how AI is set to boost productivity for both in-field and office staff.
“We’re excited about the future of AI at Simpro,” said Jason Penkethman, adding “Feedback from our events has refined our AI strategies, and we’re thrilled with the strong customer interest, as over 30 have already signed up for our Field Technician efficiency AI trial.”
Simpro’s AI-driven initiatives aim to streamline operations and minimize non-essential administrative tasks, providing significant advancements for the industry.
Enhancing Financial Services
Simpro has further bolstered its efforts by bringing Emily Bartels on board as General Manager of Financial Services. She is tasked with guiding the development of Simpro's financial services solutions and orchestrating a comprehensive strategy encompassing product development and market execution.
Emily Bartels, with a strong background in payments and financial technology, will lead efforts to refine Simpro's payments platform and create valuable partnerships and integrations to benefit customers.
"I am excited to join Simpro at such an exciting time," said Emily Bartels, adding "I look forward to contributing to the company's success and helping shape future innovations that will benefit both Simpro and its customers."
Simpro, a pioneer in field service management software, is excited to announce significant developments that demonstrate the company’s commitment to empowering trade and field services businesses worldwide.
With its recent Simprosium customer-focused conferences, which have attracted thousands of users, and the strategic addition of Emily Bartels as GM of financial services, Simpro is poised to drive further growth and efficiency for thousands of customers across the globe.
Momentum of the Simprosium events
Simpro’s annual Simprosium events, designed for pioneers and innovators in the field service industry, began on September 19, 2024, in New Zealand and continued throughout October in Australia.
Following its acquisition of UK-based job management software pioneer BigChange, Simpro is now heading to England to maintain the momentum of the Simprosium events in London and Manchester. The conferences will have brought over 1,000 Simpro customers, partners, employees, and industry thought pioneers together to network, share best practices and provide constructive product feedback.
Simpro’s product roadmap
Customer insights from the events will help shape Simpro’s product roadmap and ensure the company continues to build solutions tailored to customers’ needs. Simpro also hosted the inaugural Partner Summit for tech partners, service partners, and suppliers across the region.
Fifty plus attendees were given a preview of upcoming product releases, gained insights into resources and training designed to support mutual growth and enjoyed the opportunity to network within the ecosystem.
“Our customers are at the heart of everything we do at Simpro,” said Gary Specter, CEO of Simpro. “Our Simprosium events give us an opportunity to connect directly with customers, understand their challenges and gain valuable insights to help improve our strategic offerings. The feedback we receive will have a significant influence on our business strategy throughout this year and beyond.”
How AI is poised to drive significant advancements
At the recent Simprosium Australia events, Simpro’s Chief Product and Technology Officer (CPTO), Jason Penkethman, delivered an insightful presentation on the evolving role of artificial intelligence (AI) in the trade and field service industry. Penkethman highlighted how AI is poised to drive significant advancements, with innovations set to enhance productivity for both field and office personnel.
“We’re excited about the future of AI at Simpro,” said Penkethman. “The feedback from the Simprosium events has been instrumental in refining our plans, and we’re thrilled to see over 30 customers already signed up for one of our AI trials for Field Technician efficiency, surpassing our expectations.”
Simpro’s initiatives to augment product capabilities with AI promise to provide tangible benefits, streamline operations, and reduce non-productive administrative tasks for the industry.
Simpro’s financial services solutions
To further accelerate Simpro's momentum, the company recently appointed Emily Bartels as General Manager of Financial Services. In this new role, she will shape the vision of Simpro’s financial services solutions and execute a cross-functional strategy around product development, go-to-market planning with sales and marketing, operational support and related financial management.
Emily brings a wealth of knowledge and a proven track record of success in payments and financial technology to Simpro. Under her leadership, Simpro will continue enhancing its payments platform and pursue additional partnerships and integrations to benefit customers.
Shape the future of innovation
"I am excited to join Simpro at such an exciting time,” said Emily Bartels. "Simpro is driving positive change across the field service industry and seeing strong demand for its expanding line of services."
"I look forward to contributing to the company's success and helping to shape the future of innovation that will benefit both Simpro and its customers.”
