SimpliSafe®, a renowned provider of smart home security systems, has strategically bolstered its executive leadership team with the appointments of Mike Buckley as Chief Financial Officer, Sandra Yang Scirpo as Chief Customer Officer, and Sharon Segev as Chief Administrative and Legal Officer.
These appointments reflect SimpliSafe's commitment to innovation in home security and its mission to ensure every home is protected.
The new executives bring a wealth of experience in consumer technology and subscription services, known for their roles in fostering innovation, cultivating customer trust, and driving business growth.
These leadership changes coincide with SimpliSafe's approach to its 20th anniversary, celebrating two decades of enhancing home security accessibility. Currently, SimpliSafe provides security solutions and professional monitoring services to over 6 million users throughout the United States. Notable innovations include the SimpliSafe® Active Guard Outdoor Protection, crafted to anticipate and prevent criminal activity effectively.
As Chief Financial Officer, Mike Buckley spearheads SimpliSafe's financial strategy, leveraging his extensive experience in scaling operations and identifying new growth opportunities through strategic partnerships. Before joining SimpliSafe, Buckley was instrumental as CFO in companies like Nutrafol, Nike, and Postmates, where he played a significant role in leading financial transformations.
In her role as Chief Customer Officer, Sandra Yang Scirpo is dedicated to enhancing the customer experience at every touchpoint, driving loyalty and operational efficiency. She also manages SimpliSafe's proprietary 24/7 U.S.-based security monitoring operations, a critical feature that underpins proactive crime prevention. Her background includes leading customer operations and developing AI-driven strategies at Gen Digital.
Sharon Segev, as Chief Administrative and Legal Officer, equips SimpliSafe with over 20 years of experience in scaling technology companies in various financial contexts. Her role focuses on advancing AI usage responsibly and ensuring customer trust and privacy are maintained. Her previous roles at Shutterfly and other companies highlight her expertise in governance and strategic partnerships during periods of organizational growth and acquisitions.
SimpliSafe®, maker of award-winning smart home security systems, announces three key additions to its executive leadership team: Mike Buckley as Chief Financial Officer, Sandra Yang Scirpo as Chief Customer Officer, and Sharon Segev as Chief Administrative and Legal Officer.
These strategic additions support SimpliSafe’s focus on offering innovative home security offerings, delivering peace of mind to its customers, and expanding its reach in support of its mission to make every home secure.
Smart home security systems
Together, Buckley, Yang Scirpo, and Segev bring extensive experience consumer technology and subscription businesses, with a track record for fostering innovation, building and upholding customer trust, and driving growth.
“SimpliSafe’s mission remains the same: to keep every home secure,” said Hilary Schneider, Chief Executive Officer of SimpliSafe. “Mike, Sandra, and Sharon bring the leadership needed to guide our next chapter as we develop more proactive ways to keep people safe and expand the number of people we protect. Their passion and depth of experience will help us accelerate our efforts, and I couldn’t be happier to welcome them to the team!”
Professional monitoring services
The appointments come as SimpliSafe approaches its 20th anniversary, marking two decades of making home security more accessible and creating new ways to keep people safe. Today, SimpliSafe protects more than 6 million people across the U.S. through its award-winning security solutions and professional monitoring services. The company continues its legacy of reimagining home security with innovative solutions like SimpliSafe® Active Guard Outdoor Protection, which is designed to help deter and prevent crime before it happens.
Together with the SimpliSafe leadership team, Buckley, Yang Scirpo, and Segev will help guide the company’s next phase of growth, focused on expanding access to proactive security, advancing innovation, and continuing to raise the bar for customer experience across the industry.
High-growth organizations
As Chief Financial Officer, Mike Buckley leads SimpliSafe’s finance organization and helps drive the company’s continued growth, with a focus on scaling the business while delivering superior safety and value to customers.
An experienced executive known for guiding high-growth organizations, Mike has a track record for translating strategy into action and identifying new opportunities for expansion through partnerships, investments, and innovation. He brings more than 30 years of experience leading financial strategy, operations, and transformation across consumer, wellness, and technology businesses. Most recently, he served as CFO at Nutrafol, helping scale the direct-to-consumer wellness company. Previously, he held senior financial leadership roles at Nike, Postmates, and Soli Organic.
Proactive crime prevention
Sandra Yang Scirpo joined SimpliSafe as Chief Customer Officer, where she is focused on delivering an exceptional experience at every stage of the customer journey. She is leading efforts to transform the customer lifecycle from activation through retention with an emphasis on improving outcomes, strengthening loyalty, driving growth, and increasing efficiency. She also oversees SimpliSafe's proprietary U.S.-based, 24/7 security monitoring operations, a competitive differentiator that enables proactive crime prevention and builds customer trust.
Sandra brings more than 20 years of experience leading customer, subscription, and service operations across technology-driven businesses, with a focus on retention, efficiency, and customer loyalty. Most recently at Gen Digital, Sandra led global customer strategy and operations, advancing AI-enabled capabilities while improving renewal performance and operational efficiency.
Venture-backed environments
Sharon Segev joined SimpliSafe earlier this year as Chief Administrative and Legal Officer, bringing more than 20 years of experience scaling global technology companies across public, private equity-backed, and venture-backed environments.
A strategic, business-driven executive who works at the intersection of technology, people, and law, Sharon will focus on helping SimpliSafe innovate and grow with intention, advancing how the company responsibly harnesses AI to better serve customers, and upholding SimpliSafe's foundational commitments to customer trust and privacy.
Previously, as Chief Administrative and Legal Officer at Shutterfly, she led legal, HR, compliance, and strategic partnerships and co-chaired the Value Creation Office, helping to drive enterprise-wide initiatives. Additionally, Sharon held executive leadership roles at Smule and LifeLock, strengthening governance, cybersecurity, and operations during periods of growth, including the LifeLock acquisition by Symantec.
