Salto has introduced a new solution that allows hotel guests to unlock room doors using digital keys stored in the Apple Wallet on their iPhone and Apple Watch. This advancement in access technology offers increased convenience and security, streamlining the experience for both guests and hotel staff.
The integration fits seamlessly into the existing Salto Space hospitality smart access management platform. With this technology, guests can open hotel rooms and access shared spaces simply by tapping their device near a reader, eliminating the need for physical keys or additional apps. This approach reduces waiting times at check-in and alleviates the workload for front-desk teams by minimizing issues related to issuing and managing physical keys.
Operational Benefits for Hotels
Hotel operators benefit significantly from the room key in Apple Wallet feature
Hotel operators benefit significantly from the room key in Apple Wallet feature, which streamlines key distribution across their properties. The availability of secure remote provisioning supports mobile check-in and instant room access for guests, which enhances the overall guest experience and optimizes front desk operations.
Guests enjoy the ease of adding a room key to their Apple Wallet, allowing them to check in using their iPhone or Apple Watch. After adding a room key via Salto's credential manager technology partner, they gain immediate access to rooms and facilities with a simple tap. This technology reduces operational costs associated with outdated keycard systems and integrates into standalone or multi-property smart access solutions.
Advanced Features
- Native storage of digital room keys in Apple Wallet for both iPhone and Apple Watch
- Express Mode for quick device tap-to-unlock capability without app interactions
- Power reserve feature ensures access continues for up to five hours after device power is depleted
- Remote key management through the Salto Space platform
- Multi-guest key sharing via iMessage with granular control options
- Privacy control ensuring Apple does not track access points
- Instant key cancellation through Find My integration if a device is lost
- Compatible with Salto's full range of smart locking hardware
Key Sharing and Privacy
Salto's integration with Apple Wallet also presents a robust key-sharing feature. Guests can easily share their digital room key with others, such as family or colleagues, through Apple Wallet, allowing for customizable access permissions. This feature helps eliminate the need for additional physical keys or third-party app installations. Importantly, privacy is maintained as access data is securely stored on the device and not shared with Apple.
The room key in Apple Wallet functionality is presently available, requiring compatible Apple devices running on updated operating systems for full capability.
By delivering digital keys directly into Apple Wallet, guests can lock or unlock room doors via iPhone and Apple Watch, elevating the access experience for the hospitality industry.
Salto hospitality smart access solutions now support room key in Apple Wallet for iPhone and Apple Watch users. This represents the next evolution in room key convenience, security, and operational efficiency for hotels and guests alike.
Smart access management platform
This solution integrates seamlessly into a hotel’s existing Salto Space hospitality smart access management platform. This means that, with room key in Apple Wallet, guests can access hotel rooms and shared spaces using just an iPhone or Apple Watch. They can simply tap the reader or hold the device nearby to unlock with no apps and no friction. Hotel front-desk teams can forget the hassle of issuing physical keys to guests, or of dealing with long lines in the lobby.
With room key in Apple Wallet for iPhone and Apple Watch, hotel operators can streamline key distribution and management across an entire property.
Hotel management teams
Room key in Apple Wallet empowers hotel management teams to reduce or eliminate the operational challenges associated with physical key issuance and guest check-in. Access is delivered securely, facilitating remote provisioning, guest mobile check-in, and instant guest access. This optimizes property-wide check-in and front desk operations through Salto Space.
As a guest, having a hotel room key in Apple Wallet permits easy check-in right from an iPhone or Apple Watch, devices individuals almost always have with them. A guest can simply add a room key to Apple Wallet, tap the check-in button, and follow the steps for frictionless access.
Manual key handling
After adding the room key to Apple Wallet – initiated via the Salto credential manager technology partner – guests gain instant access to rooms, amenities, and common areas with a tap of their device.
Hotels leveraging this technology will enjoy simplified check-in workflows that reduce lobby congestion and operational costs related to plastic keycards and manual key handling. Room key in Apple Wallet can be integrated as part of a standalone or multi-property smart access solution, accommodating diverse hospitality environments and future-proofing hotel access management infrastructure.
Key features include:
- Native storage of room keys within Apple Wallet on iPhone and Apple Watch
- Express Mode for tap-to-unlock functionality without app interaction
- Power reserve capability, enabling access for up to five hours after the device battery runs out
- Remote key provisioning and management through the Salto Space platform
- Multi-guest key sharing with granular access controls via iMessage and other messaging apps
- Enhanced privacy means keys are stored securely on the device – no tracking of access locations by Apple
- Instant room key cancellation in case of device loss, via Apple’s Find My integration
- Compatibility with the complete Salto smart locking hardware portfolio
Latest operating systems
Salto’s Apple Wallet integration also introduces a robust and flexible key-sharing capability that significantly enhances the guest experience. Guests can share a digital room key with family members, friends, or colleagues through Apple Wallet’s key-sharing functionality. This eliminates the need for physical key duplication or complicated third-party apps. Shared keys come with customisable permissions allowing guests or hotel operators to control when, where, and for how long recipients can access specific hotel areas, enabling instant revocation if required.
Additionally, room key in Apple Wallet takes full advantage of the privacy and security features built into iPhone and Apple Watch devices. They are stored natively, which means Apple doesn’t see the places a guest accesses, so data remains private and secure. If a user misplaces an iPhone or Apple Watch, they can use the Find My app to lock their device and help protect their information.
Room key in Apple Wallet is now available. The feature requires compatible Apple devices running on the latest operating systems.
