DHL Express is the global provider of international shipping and courier delivery services, and has a major market share of express logistics in the Middle East with a strong customer base in Saudi Arabia.

DHL Express has facilities at all the major airports and in most of cites in Saudi Arabia and the fastest clearance in KSA when compared to its competition. Saudi Arabia is one of DHL’s key markets and the delivery firm strives to be close to its customers here. But with facilities spread across the Kingdom, DHL faced issues in securing its critical assets. Particularly in terms of preventing unauthorized access to critical operational sites; unauthorized access for employees and contractors outside working hours; and unauthorized vehicle access to its warehouse facilities and receiving and responding to critical alarms.

Intrusion detection

Nedap’s AEOS access control and intrusion detection system was selected as the ideal solution

One of DHL’s main aims was to switch to a new security system that would support all the latest access control and intrusion detection features, meet its business requirements and use its existing investments effectively

Nedap’s AEOS access control and intrusion detection system, integrated with the Milestone VMS system, was selected as the ideal solution. AEOS is based on an open architecture, and offers flexible integration. So DHL was able to quickly implement its new access control and security system while retaining the investments it had made in existing readers and cards.

RFID identifiers

After using Nedap’s AEOS access control and intrusion detection system in one of the airport facilities, DHL decided to extend its use across the Kingdom. This set a roadmap for unifying all its facilities under the same access control and intrusion system. And ultimately, gave DHL the opportunity and flexibility to use the same cards across all its facilities.

Nedap was able to provide secure, convenient access for DHL’s people and vehicles using RFID identifiers

Through AEOS, Nedap was able to provide secure, convenient access for DHL’s people and vehicles using RFID identifiers. With the intrusion alarm system activated to restrict access during non-operational hours, unauthorized access to DHL’s operational sites has been prevented. And integrating AEOS with Milestone’s CCTV Video Management system has enabled DHL to receive graphical alarms on video walls. It’s also allowed it to view all related video footage associated with each alarm or event. SecuTronic, based in the Kingdom of Saudi Arabia, implemented the project successfully and efficiently.

Flexible access control platform

AEOS, secured and flexible access control platform has helped DHL Saudi Arabia to protect all its facilities, with access control and intrusion alarms, from one centralized control room. All the service points are equipped with a burglar alarm system and an enterprise-level access control platform connects all its sites across the country.

AEOS has helped DHL to address all the security challenges it faced in Saudi Arabia and stay ahead of them, winning the trust of the customers by ensuring their shipments are secure. In addressing its security and operational challenges, DHL Saudi Arabia has been able to meet every TAPA (Transported Asset Protection Association) regulation. And by implementing such a secure monitoring system, it’s positioning itself as the last-mile fulfilment giant in the Middle East region.

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