Blue Prism News

SS&C Technologies Holdings, Inc. (SSNC) has announced the launch of SS&C Blue Prism Desktop (‘Blue Prism Desktop’), a desktop automation solution. Blue Prism Desktop helps guard against operational vulnerabilities resulting from human interaction, including governance and security risks. Blue Prism Desktop The Blue Prism Desktop platform helps users to: Reduce desktop processing risks, including human interactions, such as log-ins, task initiation, and user-specific app...

SS&C Blue Prism has been recognized as a pioneer! It has been positioned by Gartner, Inc. in the pioneers quadrant of the Magic Quadrant for Robotic Process Automation (RPA). This is the fourth year in a row that SS&C Blue Prism has been named in the pioneers quadrant. In the 2022 report, the Gartner evaluation was based on completeness of vision and ability to execute. Position as a pioneer SS&C Blue Prism believes its positioning in the pioneer’s quadrant by Gartner demon...

In order to address spiraling cost pressures caused by surging inflation and commodity prices, business leaders are looking towards automation solutions. The recent geo-political conflict in Eastern Europe has significantly disrupted commodities markets, compounding already heightened inflation levels and seeing price-points rise in 2022 and beyond. To understand the true impact for businesses, SS&C Blue Prism (Blue Prism) commissioned a study of business leaders, which found that 73% of en...

SS&C Technologies Holdings, Inc. announced the results of SS&C Blue Prism research into business growth, productivity, and intelligent automation's role in enterprise development. “Growth is constrained by an organization's ability to facilitate growth—servicing new customers and delivering the promised products or services”, stated Eric Tyree, Senior VP, AI & Innovation, SS&C Blue Prism. Tyree further stated,“For most businesses, you need to hire more s...

Founded in Belgium in 1986, Agristo has quickly become a pioneer in the supply of frozen potato products. The company serves clients in 130 countries with a fleet of 41,000 trucks. The company values its employees and strives to work as one team with one common goal and to have fun while doing it. So, after Brexit, when employees found themselves mired in many critical but manual tasks, Agristo looked for a way to free up their time. Ultimately, the company deployed a Blue Prism digital workfor...

Imagine the level of change that has occurred in banking over the last two hundred years. Nordea knows this transformation firsthand. Headquartered in Finland, Nordea employs 30,000 to serve its 10 million customers. But having successfully navigated two centuries of change, acquiring over 300 banks along the way, Nordea was laboring under an exceedingly complex infrastructure. To remain competitive, they had to simplify and innovate. Their solution? A chatbot powered by intelligent automation....

Originally founded in Switzerland in 1872, Zurich Insurance Group has become one of the world’s best-known and most established insurers. They operate in 215 countries with a staff of 55,000. While heritage and scale are good things for an insurer to have, for Zurich UK, they were presenting challenges with legacy processes and operational complexity. The business needed to align its teams and increase its focus on customer experience. And they did, with help from intelligent automation....

If a user lives in Europe, everything from the petrol in the car to the muesli on the breakfast table has likely come through the port of Rotterdam. In one year, roughly 30,000 ocean-going vessels and 100,000 inland navigation vessels sailed in and out of Rotterdam in the Netherlands. To maintain its vitality, the port is continuously improving from maintaining infrastructure to rethinking operational processes aiming to become the smartest port in the world. To do this, it...

When families seek hospice care for loved ones, they face a challenging and emotional time. Ohio’s Hospice comforts these families with compassion and individualized care. To provide the best end-of-life care, this not-for-profit enterprise has looked for ways to increase efficiency, across the organization. Partnership with WonderBotz Working in close partnership with WonderBotz, Ohio’s Hospice introduced a Blue Prism digital workforce with such success that it won the Best Newcom...

Financial management firm Invesco is passionate about delivering an investment experience that helps its customers get more out of life. And with $1.45 trillion assets to manage for customers across 26 countries, it’s no simple task. Another passion of Invesco is its continuous pursuit of performance excellence. So, to give customers the ideal experience and to meet high expectations, Invesco has been steadily and strategically transforming its business with key technologies like intellig...

Headquartered in London, Fremantle is one of the world’s largest content creators, producers, and distributors, operating in over 30 countries. This fact is great for fans, but not so great for Fremantle’s finance team who find it challenging to produce key, time-critical, monthly reports. To fix the problem they partnered with Arvato and Blue Prism to launch an all-new showstopper, intelligent automation.  Challenge Fremantle is undeniably one of the world’s largest co...

Blue Prism®, a global pioneer and market leader in intelligent automation, and Alteryx, Inc., the analytics automation company announced their premier Blue Prism Technology Alliance Partnership (TAP). Using these technologies jointly will enable customers to automate data-driven processes at scale, giving them critical data and insights needed to make smarter decisions, faster. Bi-directional integration The companies also introduced a bi-directional integration between platform...

As Thailand’s oldest bank, Siam Commercial Bank (SCB) has successfully navigated more than a century of change. But more recently, as the tech-savvy Thai market eagerly embraced the digital revolution, SCB found itself falling behind. One pain point was correcting errors in its ATM network; refunds were taking up to a week. It was a delay the bank’s customers were unwilling to endure. How did SCB fix its ATM woes? It brought in a team of Blue Prism digital workers. Challenge...

Telefónica is Germany’s largest telecommunications company, currently servicing more than 42 million mobile connections. Many of those connections are made possible through a contract. And contracts need to be regularly renewed. Telefónica is updating thousands of contracts every week. Optimizing this process was a priority.  Challenge Telefonica has 23 million customers with fixed-term contracts, and renewing millions of these ...

Rebel Energy is a new entrant in the UK energy market and will soon supply 100% clean and affordable energy to all UK households. Rebel’s mission is to drive the nation’s energy transition agenda toward renewable power generation, ensuring poorer households are not left behind. But in an already cluttered and highly competitive market, how is Rebel giving itself the best chance for a successful launch? They’re hardwiring intelligent automation into their business. C...

A UK bank has an impressively long history, and throughout they have looked for ways to innovate and improve their business. When COVID-19 struck, they found themselves well-positioned to help customers in need of mortgage relief. How? With a Blue Prism intelligent digital workforce. Challenge The lockdown and shelter-in-place mandates that were issued early in the COVID-19 pandemic led to widespread unemployment and financial worries. Homeowners with mortgages were left wondering&nb...

When UK families require assistance while caring for a loved one, they often turn to Bupa. This well-respected healthcare organization offers residential and nursing care at over 120 homes and ten retirement villages. With its residents among the most vulnerable to COVID-19, Bupa knew it needed a way to quickly identify any ill staff members to keep residents safe. A Blue Prism digital workforce came on board to help. In fact, Bupa’s intelligent automation program was so impactful, i...

KFM was created by King’s College Hospital NHS Foundation Trust in the UK as a wholly-owned commercial entity. KFM provides the Trust with a broad range of procurement and support services. However, keeping one of the busiest teaching hospitals in London well stocked was a challenge, and knowing which invoices among the many were overdue was even more difficult. So, instead of requiring employees to complete the task, KFM gave the job to Blue Prism digital workers. Challenge C...

goto.energy is a trusted supplier of green energy to the UK domestic market, and they pride themselves on offering customers transparent, sustainable value for money. Though a relatively new contender in the energy market, they’ve had an advantage. With no legacy system in place, goto.energy can take a digital-first approach, build their business around intelligent automation and attract outside investment. Challenge to address scalability Unlike other energy companies that ha...

KFM is a wholly-owned subsidiary of King’s College Hospital NHS Foundation Trust in the UK. Acting as its commercial arm, KFM was created by the Trust to provide it with a broad range of medical support services, such as procurement of supplies and equipment, supply chain management, and outpatient pharmacy services. KFM aimed to increase efficiency by automating legacy processes, so they reached out to Blue Prism and deployed a digital workforce. Challenge As one of London’s larg...

“Intelligent automation is becoming increasingly embedded within our core operations – transforming the way we work and the things we’re able to do for our customers,” said Shane Kokoruda, Vice President of Enterprise Business Solutions. Four million people trust Eversource to supply their electricity, natural gas and water. As the largest utility in New England, Eversource’s priority is to provide safe, top-tier service to its customers and is always loo...

“We didn’t have any time to prepare; customers were already worried and asking for our help as soon as the Government announced the scheme. We knew there was no easy system solution to use so we knew we had to find an alternative response that we could deliver safely at pace for our customers when they needed us the most,” said Katie Marriott, Head of Mortgage Services. For more than 145 years, Leeds Building Society has helped its members save and have the home they want...

A UK bank has been supporting British citizens for centuries. They know that COVID-19 has affected all of their customers but in different ways. The bank continues to look for new ways to lend a hand. A strong and longstanding intelligent automation program has allowed them to act quickly to help customers when new ideas arise. Challenge The economic effects of COVID-19 have created widespread financial stress. The bank wanted to help alleviate that stress for customers. Early in the...

Blue Prism® has created a new value-added distribution (VAD) model by partnering with StarLink, the Middle East, Turkey, and Africa (META) region’s fastest growing specialized cyber and cloud value-added distributor. This new model aligns with Blue Prism’s broader mission to help organizations around the world easily access Blue Prism technology and services and contributes to the business’s globalisation efforts: To expand Blue Prism’s presence in key geographies...

Blue Prism® announced the launch of its new intelligent automation platform; radically changing the way human workers, digital workers, and business systems work together to resolve complex challenges, regardless of infrastructure. This announcement was made at Blue Prism World, Robotic Process Automation (RPA) event. Intelligent automation is the enabler of true digital transformation and of facilitating a rework of core strategic business initiatives. Respond faster and work smarter Blu...

Blue Prism® announced the availability of Blue Prism Service Assist on Amazon Web Services (AWS) – a comprehensive, no-code, intelligent automation contact center solution that combines intelligent digital workers and native AWS services so enterprises can deliver faster, more efficient, and more engaging customer experiences. Blue Prism Service Assist for AWS combines the capabilities of Amazon Connect and Amazon ElastiCache with Blue Prism’s Servi...

Blue Prism® is the first intelligent automation company to launch a flexible, consumption-based ‘burst’ pricing model for its Blue Prism Cloud managed SaaS RPA platform. The alternative pricing option is designed to help new and existing Blue Prism Cloud customers respond adeptly to unexpected or anticipated spikes in demand for intelligent automation that fall outside of their existing digital worker license agreements. This flexible pricing model highlights Blue Pri...

Humley, a UK-based innovative provider of Conversational AI Assistants for enterprise has announced its induction to Blue Prism’s Technology Alliance Program (TAP). The TAP program embodies Blue Prism’s commitment to its customers and organizations through providing innovative partner solutions which enable true digital transformation. The program includes several of the world’s leading technology vendors; creating a true enterprise-scale automation architecture with world-cla...

CloudSense, the world’s most powerful Configure, Price, Quote, (CPQ) engine, announced the appointment of two new executives to its Leadership Team as the company prepares for further growth in FY2022. Daniela Zuin joins as Chief Marketing Officer and Jonathan Hodgson as Chief Services Officer. Daniela’s experience Daniela was most recently VP Global Marketing Programs at Blue Prism, having joined the company through the acquisition of Thoughtonomy where she was Chief Marketing Off...

Blue Prism continues to demonstrate why its Digital Exchange (DX) is the go-to online community for accessing intelligent automation capabilities, as iGrafx, Kortical, and Coterie Solutions join its Technology Alliance Program (TAP) as affiliate partners. The DX accelerates automation adoption by giving users the ability to easily integrate Blue Prism’s intelligent digital workforce with business process management (BPM), OCR, AI, machine learning, and front and back-office productivity t...