D3 Security, the award-winning compliance reporting and incident management software provider, has developed an incident, operations and compliance management platform for gaming establishments. D3 Casino ICM delivers strengthened internal controls, powerful documentation ability and anti-money laundering compliance to a gaming industry hit hard by historic enforcements and extreme fines.
Called D3 Casino ICM—for incident and compliance management—the D3 system offers an all-in-one solution tailor-made for casinos and other gaming establishments. With four fully integrated modules—Incident Management, Slot Machine Compliance, Licensing Management and Compliance Reporting—Casino ICM brings several critical gaming industry operations together on a single platform, allowing data to flow seamlessly from one module to another, enabling holistic performance analytics and accurate compliance reporting.
"D3 Security provided a software solution that was able to address all our Tribal gaming regulatory needs with very little custom development,” said Dave Zielonka, Associate Director for Casino Arizona/Talking Stick Resort. “With the implementation of D3 Casino ICM we have reduced the manual tracking and reporting of gaming licensing and gaming machine compliance required by the State of Arizona Gaming Compact. The system also allows us to create reports and extract data out of the system without assistance from our Information Technology staff."
Casinos must effectively manage an extensive range of incidents. With D3’s deep functionality and fully configurable features, casinos can track incidents related to physical security, financial compliance, advantage gambling, drug and alcohol violations and more. Information access controls ensure employees or contractors can only access and contribute to the part of the reporting process they are approved for, and workflows and notifications route tasks using pre-defined rules that incorporate best practices. The ability to automate key processes, increase information security and perform due diligence helps casinos to be prepared at all times in the event of an audit or investigation.
For slot machine compliance, D3 Casino ICM includes pre-configured forms and workflows that facilitate accurate and streamlined reporting to federal, state and Tribal gaming regulators. Maintenance and inspection of slot machines is also vastly improved with D3; using D3’s Apple iOS or Android mobile application, slot machine technicians manage and document slot upgrades, maintenance activities and regular or randomly generated inspections. All activities are logged for accountability, and time- and location-stamped for optimal recordkeeping.
D3 Casino ICM also streamlines the daunting number of critical compliance reporting requirements. Pre-configured solutions for Title 31 tracking and reporting, including Suspicious Activity Reporting (SAR-C), Currency Transaction Reporting (CTR-C), overages and shortages and Audit Exception Reports makes D3 Casino ICM a key component of a strong Anti-Money Laundering (AML) strategy.
“D3 Security’s experience developing incident management systems for leading banks, brokerages, payment card companies, and now casinos allows us to offer pre-configured solutions that address the exact needs of any gaming establishment…from federal, state and Tribal compliance, to providing video management and access control integrations for our incident reporting, guard tour and dispatch system, D3 is one comprehensive platform that offers casinos tailor-made features and extensive, best-of-breed functionality,” said Gordon Benoit, President of D3 Security.
Effective management of the many employee, gaming, vendor, food and liquor service licenses within a casino is another powerful D3 feature. Licenses, certificates and profiles are securely stored in the D3 database with automatic notifications to alert a department when an action needs to be taken.
In the eyes of government and regulators, casinos are financial institutions. D3 Security’s lengthy experience working in conjunction with the largest banks, brokerages, payment card processors and insurance companies helps D3 clients achieve and prove compliance in today’s environment of complex regulations and staggering penalties. This has enabled D3 to gain significant expertise for organizations seeking financial compliance solutions.
D3 Casino ICM is completely web-based with the option of software-as-a-service (SaaS) or enterprise hosting.