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The experience of the COVID-19 pandemic has made us all more conscious of who is coming and going from our property. Whether it is a family home, business premises or public building, property owners want full control over access for protection and peace of mind. As a provider of access control technologies, we are seeing a growing demand for automated gates with a variety of access control systems. There are a number of considerations that buyers need to make when investing. And as an installer, there is advice that you can offer to help your clients make the right choice for their property. Here are some of the key considerations you’ll need to make and discuss with your client. Whomever you buy from, you should be offered more than a simple instruction manual. Electronic locks, magnetic locks and code security In the first instance, you’ll need to advise on the type of lock and access control available. Electronic locks release on the operation of the automation system to allow the gates to open. Locks are required for all non-locking (also known as reversible) operators and are recommended for any gate on a multi-user site or any gate over 2.5m. Apply the same logic to an automated gate as you would to a domestic door – for example, you wouldn’t fit your front door with a lock on the same side as the hinges or a drop bolt at the hinge end of a manual gate so why dispense with this logic when the gate is automated? Electronic locks release on the operation of the automation system to allow the gates to open There are a number of locks on the market including magnetic locks, drop locks that “shoot” a bolt into the ground and side latching locks. These are all designed for external use. While the gate itself will provide physical security, the customer will want to feel in control of who enters their property, when and for what purpose. Consider access for mail and deliveries, waste disposal and visitors arriving on foot etc. There is a range of options available. Intercom systems will allow the user to vet visitors, keypad entry can allow remote access for visitors with a specific code, remote controls allow an oncoming driver to open the gates without getting out of the vehicle, and a timer control can be used to open or close the gates at certain times of the day. Vehicle detection loops can be installed discreetly under the tarmac allowing the presence of vehicles to exit the gates and prevent closing while obstructed. Sliding gates versus swinging gates There are a number of locks on the market including magnetic locks, drop locks that “shoot” a bolt into the ground and side latching locks Gates can be automated to either swing or to slide open and in the case of swinging gates, the opener may be concealed underground or gate mounted. The most suitable opener for your installation will depend on the space available and the type of gate selected. Concealed underground automation is ideal for highly ornate gates. However, where gates are fully infilled (typical of many timber designs), gate mounted openers are concealed from the front of the gate by the gate leaf and present a cost-effective option. The choice between slide and swing is largely down to space - swing gates require a clear space for their opening arc while sliding gates require space to one or both sides of the gate. Sliding gates are perhaps the best choice where the drive slopes or when drive space is limited, as they use the least space when opening. Voltage Most swing gate and sliding systems are available in 24v or 230v. The 24v systems still need 230v mains power – there is a transformer built into the 24v control panels. Deciding which voltage to use can include a combination of factors such as the material of the gates, the location of the system and the safety features you want. Concealed underground automation is ideal for highly ornate gates With wrought iron gates, the wind can pass through them whereas with fully boarded wooden gates (popular because they give full privacy) the wind has nowhere to go, so they act like sails. For commercial or industrial applications with larger entrances and a heavy gate, you may need 3 Phase 400v power (sliding gates only). Installing gate motors in confined spaces The environment in which you are fitting may well influence which gate and motor you recommend. Will it be in an exposed area which is subject to the elements? Will it be positioned on a slope? Sliding gates are perhaps the best choice where the drive slopes or when drive space is limited Installers have always faced the challenge of installing gate motors in confined spaces. When fitting a pedestrian gate, there is often limited space in which to work – potentially making an installation time consuming and technically demanding. If this is the case for you, consider a gate operator which is designed specifically for installations with limited space for maneuver. An example of this is the E5 compact gate operator. The operator is not only small but has an optional slide lever attachment designed for installations where there is extremely limited space, meaning that just 8cm of the pillar is needed for installation. What’s more, improved fixing points and a simple ‘hook and fasten’ process means assembly is safe, quick and straight forward. Ultimately, you’ll be looking for a good quality, reliable product with good service. Work with a supplier that offers more than just a manual. If they are happy to offer training, their time and advice when you buy, the chances are you’ll get their support long term.
The safeguarding of premises through the monitoring of entrance and exit points has traditionally been a very manual aspect of security. Human operators have been relied on to make decisions about who to admit and deny based on levels of authorization and the appropriate credentials. The access control business, like many industries before it, is undergoing its own digital transformation But the access control business, like many industries before it, is undergoing its own digital transformation; one where the protection of premises, assets and people is increasingly delivered by interconnected systems utilising IoT devices and cloud infrastructure to offer greater levels of security and protection. Modern access control solutions range from simple card readers to two factor authentication systems using video surveillance as a secondary means of identification, right through to complex networks of thermal cameras, audio speakers and sensors. These systems, connected through the cloud, can be customized and scaled to meet the precise requirements of today’s customer. And it’s the ease of cloud integration, combined with open technologies and platforms that is encouraging increasing collaboration and exciting developments while rendering legacy systems largely unfit for purpose. Remote management and advanced diagnostics Cloud technology and IoT connectivity means remote management and advanced diagnostics form an integral part of every security solution.Cloud technology and IoT connectivity means remote management and advanced diagnostics form an integral part of every security solution. For example, as the world faces an unprecedented challenge and the COVID-19 pandemic continues to cause disruption, the ability to monitor and manage access to sites remotely is a welcome advantage for security teams who might otherwise have to check premises in person and risk breaking social distancing regulations. The benefits of not physically having to be on site extend to the locations within which these technologies can be utilised. As an example, within a critical infrastructure energy project, access can be granted remotely for maintenance on hard to reach locations. Advanced diagnostics can also play a part in such a scenario. When access control is integrated with video surveillance and IP audio, real-time monitoring of access points can identify possible trespassers with automated audio messages used to deter illegal access and making any dangers clear. And with video surveillance in the mix, high quality footage can be provided to authorities with real-time evidence of a crime in progress. Comprehensive protection in retail The use of connected technologies for advanced protection extends to many forward-looking applications. Within the retail industry, autonomous, cashier-less stores are already growing in popularity. Customers are able to use mobile technology to self-scan their chosen products and make payments, all from using a dedicated app. From an access control and security perspective, connected doors can be controlled to protect staff and monitor shopper movement. Remote management includes tasks such as rolling out firmware updates or restarting door controllers, with push notifications sent immediately to security personnel in the event of a breach or a door left open. Remote monitoring access control in storage In the storage facility space, this too can now be entirely run through the cloud with remote monitoring of access control and surveillance providing a secure and streamlined service. There is much to gain from automating the customer journey, where storage lockers are selected online and, following payment, customers are granted access. Through an app the customer can share their access with others, check event logs, and activate notifications. With traditional padlocks the sharing of access is not as practical, and it’s not easy for managers to keep a record of storage locker access. Online doors and locks enable monitoring capabilities and heightened security for both operators and customers. The elimination of manual tasks, in both scenarios, represents cost savings. When doors are connected to the cloud, their geographical location is rendered largely irrelevant. Online doors and locks enable monitoring capabilities and heightened security for both operators and customers They become IoT devices which are fully integrated and remotely programmable from anywhere, at any time. This creates a powerful advantage for the managers of these environments, making it possible to report on the status of a whole chain of stores, or to monitor access to numerous storage facilities, using the intelligence that the technology provides from the data it collects. Open platforms powers continuous innovation All of these examples rely on open technology to make it possible, allowing developers and technology providers to avoid the pitfalls that come with the use of proprietary systems. The limitations of such systems have meant that the ideas, designs and concepts of the few have stifled the creativity and potential of the many, holding back innovation and letting the solutions become tired and their application predictable. Proprietary systems have meant that solution providers have been unable to meet their customers’ requirements until the latest upgrade becomes available or a new solution is rolled out. This use of open technology enables a system that allows for collaboration, the sharing of ideas and for the creation of partnerships to produce ground-breaking new applications of technology. Open systems demonstrate a confidence in a vendor’s own solutions and a willingness to share and encourage others to innovate and to facilitate joint learning. An example of the dynamic use of open technology is Axis’ physical access control hardware, which enables partners to develop their own cloud-based software for control and analysis of access points, all the while building and expanding on Axis’ technology platform. Modern access control solutions range from simple card readers to two factor authentication systems using video surveillance as a secondary means of identification Opportunities for growth Open hardware, systems and platforms create opportunities for smaller and younger companies to participate and compete, giving them a good starting point, and some leverage within the industry when building and improving upon existing, proven technologies. This is important for the evolution and continual relevance of the physical security industry in a digitally enabled world. Through increased collaboration across technology platforms, and utilising the full range of possibilities afforded by the cloud environment, the manufacturers, vendors and installers of today’s IP enabled access control systems can continue to create smart solutions to meet the ever-changing demands and requirements of their customers across industry.
There’s growing noise around smart homes and smarter security. You’ve probably heard it. But there is a place where access control and more have been smart for decades: the workplace. Home automation and IoT are still playing catch-up with the commercial sector. A new insights report from ASSA ABLOY and IFSEC Global — “The Smart Door Locks Report 2018” — measures just how fast consumer smart technology is running. According to a survey conducted for the report, 61% of households now claim to own at least one smart home device or system. Energy monitors, home CCTV cameras, intruder alarms and smart door locks are the most popular, according to the report. All these functions, of course, have been available to businesses for years.61% of households now claim to own at least one smart home device or system Educating The Smart Home Consumer Paradoxically, report data also questions how much consumers really know about their smarter home. A surprising 42% of those surveyed, for example, were unaware they could control a smart door lock from their phone. In fact, many leading smart door lock models offer this feature, delivered by Wi-Fi or Bluetooth and an app. Despite a wealth of features offered by the latest smart door locks — remote and location-based locking/unlocking; voice activation; timed access; emailed entry alerts; and integration with smart camera and lighting systems — most people still have limited knowledge of their capabilities. Smart technology is increasingly becoming the new norm in terms of home security Only 14% of survey respondents described themselves as “very familiar” with what a smart lock can do. Even though most of them probably use smart access control solutions at their workplace. Secure Homes Through Smart Technology Monitoring and security are not the only drivers for smart home adoption. We humans also love convenience, and modern living presents us with problems that smart home technology can solve. Ironically, given the report’s findings, it takes a smartphone to really unlock the convenient possibilities of smarter living. The device that’s “always to hand” is central to the newest generation of smart door locks.A smart door lock is a convenient way for a landlord or agency to offer round-the-clock check-in and check-out If homeowners wish to remotely manage property access for friends and family, many smart door locks oblige. You let in guests remotely, send them a virtual digital key, or provide a temporary or single-use PIN to unlock the door. It is just as easy to revoke a digital key, if you don’t want its owner to come around anymore. This is a significant improvement over sharing physical keys — or hiding one under the doormat. We cannot be totally sure where a metal key ends up and have no way to track or cancel it once it’s “out in the wild”. Commercial access control offers such functionality as standard, of course. In addition, smart door locks offer more than just stand-alone operation and clever functions. In a domestic setting, magic happens when locks work in harmony with a home automation system, connected by protocols like Z-Wave, ZigBee or Wi-Fi. "Smart" Security On The Move The smartphone is becoming a remote control for managing a connected life beyond just home (and even workplace) security. According to Accenture, the parcel delivery services market will grow by $343 billion by 2020. Just like home security, convenience is a major driver of change. Homeowners can send guests a virtual digital key to their phones, or provide a temporary or single-use PIN to unlock the door A recent PostNord pilot in Sweden aimed to remove the inconvenience of waiting home for a postal delivery. Selected customers of some major Scandinavian e-retailers could choose to have parcels delivered inside their front door, if it was equipped with a Yale smart door lock. Home delivery is among potential smart services covered in “The Smart Door Locks Report 2018 ”. When asked whether the ability to receive parcels securely in a porch or lobby would make them more likely to invest in a smart door lock, 79% said it would.It is easy to revoke a digital key, if you don’t want its owner to come around anymore Vacation Rentals And Smart Home Tech ASSA ABLOY research published in 2017 forecasts continued growth in the European vacation rentals sector (at 5.8% CAGR). Smart door locks are also making an impact here, at both ends of the market: for service providers — agents and homeowners — and for travelers. A smart door lock is a convenient way for a landlord or agency to offer round-the-clock check-in and check-out, without creating extra work or staff costs. Both Intersoft, in Croatia, and Hoomvip in Spain have built vacation rentals management systems around an app and the ENTR® smart door lock. Agents issue, revoke, track and manage virtual keys for all their guests, saving everyone time and hassle. travelers use their phones and an app to unlock their apartment. For these visitors the smartphone is already an essential travel accessory. It is a boarding pass, a credit card, a travel guide, and a postcard home... why not a door key, too? And if this key is backed by a trusted home security brand — and a company with vast experience in the mature market for commercial “smart” security — better still.
Honeywell is launching a new 60 Series line of 5MP IP cameras that offer greater detail than traditional camera and recorder solutions; and are well suited for users who want fast notification and verification of potential threats and responses. The 5MP video delivers a clearer picture and can be zoomed in from greater distances, allowing for fewer cameras to cover a larger area of view. The Honeywell 60 Series IP cameras are designed for use as part of video systems which comply with the John S. McCain National Defense Authorization Act 2019 (NDAA), Section 889. NDAA Section 889 prohibits the U.S. government from procuring video and telecommunication equipment from certain companies and their subsidiaries. The 60 Series cameras easily integrate with the Honeywell MAXPRO VMS/NVR range and ADPRO iFT/iFT-E IP NVRs which also do not contain components from any of the companies highlighted in NDAA Section 889. Key benefits and features Meets stringent requirements with cybersecurity protection - The 60 Series cameras undergo strict quality testing and regulatory compliance and are compliant with security product test and certification. The 60 Series cameras feature TLS1.2 (HTTPS) encrypted streaming, adhere to the Payment Card Industry Data Security Standard (PCI-DSS) and include a built-in NIST FIPS encryption chipset. Together, these elements help meet the increasingly stringent requirements being set by IT Departments to shield businesses against unauthorized access and unsanctioned distribution of data and video. It features secured onboard storage with local encryption on micro SDCard. Delivers high quality images day or night - Features built-in six video analytics that integrates with MAXPRO NVRs/VMS and OpenVA to support third party applications. It offers improved images using lenses with Precise-Iris (P-Iris) and clear night images with Smart IR LEDs. It features telephoto zoom options for clearer human face images. The 60 Series provides excellent picture clarity at minimal bandwidth while offering maximum protection against dust and water. Reduces cost of ownership - Saves up to 50% of storage space with H.265 HEVC Smart codec and WiFi setup capabilities allow for setup via a mobile phone. Its saves on installation with the unified tool that optimizes device discovery time and minimizes IP configuration time using Automatic Private Internet Protocol Addressing (APIPA) protocol. The 60 Series cameras offer exceptional picture clarity, flexible system integration, secure data transmission and easy installation. The 60 Series IP cameras include 5MP indoor and outdoor dome, bullet and outdoor speed dome and a 2MP outdoor speed dome. The 60 Series is part of the Honeywell connected security portfolio which can provide customers a complete solution with video, access control, intrusion and integrated security products.
Honeywell is adding to its video series line with the launch of the 30 Series Embedded Network Video Recorders (eNVR), the latest affordable and fully featured NVRs that offer 4K HD (UHD) video resolution. The Honeywell 30 Series eNVRs are designed for use as part of video systems which comply with the John S. McCain National Defense Authorization Act 2019 (NDAA), Section 889. They are also PCI-DSS compliant and include enhanced cybersecurity with a built-in FIPS chip set Users will also benefit from encrypted streaming between 30/60 Series cameras to 30 Series NVR and all the way to Honeywell Video Management Viewer (HVMV) and mobile apps. The 30 Series eNVR gives users the option to choose between 8 or 16 channels NVRs, with multiple hard drive options and up to 20 TB of internal storage. Key benefits and features Easy to use - Features plug and play installation with the Honeywell 30 and 60 Series cameras to make set up fast and easy to help reduce storage, installation, and configuration costs. Create safety & security efficiency - Integrates the 30 Series IP camera motion, intrusion and advanced people detection analytics for improved effectiveness while using 265 HEVC Smart codec to reduce storage space. Superior user experience - Includes simple remote configuration through HVMV, with a Global P2P Service with reliable connection anytime, anywhere through mobile access for both Apple® and Android™ devices. With a user-friendly interface, HVMV can be deployed for device management and configuration, video live view and playback, smart search, event management, pan-tilt-zoom (PTZ) control, Fisheye camera de-warping and E-map. HVMV also features multiple monitor support, multiple display layouts, customized views and tours and global P2P remote connection for efficient monitoring and operation. HVMV can support up to 2,048 cameras and multiple NVRs which is ideal for small to medium or multi-site video systems. With HTTPS & TLS 1.2 encrypted streaming and communication between the 30 and 60 Series cameras, the 30 Series eNVR and HVMV, customers will benefit from an end-to-end encrypted and secure video surveillance solution.
A substantial focus of the security industry is on the selection and installation of security systems, and there is no doubt that this is a critical element of the process. However, in order to ensure that security systems such as access control, video surveillance, intrusion detection and panic alarms deliver on ‘game day’, an equal if not greater emphasis has to be put on the actions that are taken after the installers have closed the doors on the truck and driven away. This article covers some important issues that were covered at the 2019 International Association of Professional Security Consultants (IAPSC) annual conference in Miami, Florida, where Frank Pisciotta, CSC, Business Protection Specialists, Inc. and Michael Silva, CPP, Silva Consultants, facilitated a discussion among security professionals on the topic. Backwards compatibility in access control solutions David Barnard of RS2 security highlighted the importance of backwards compatibility in access control solutions David Barnard of RS2 Technologies LLC highlighted the importance of backwards compatibility in access control software solutions. Reputable manufacturers are constantly evolving software products and it is critical that software continues to work with all installed hardware or owners will find themselves purchasing equipment a second time, which is never good news. An example, a case study with a client where the video management software upgrades were not backwards compatible through the mobile app and a small manufacturing site was looking at a US$ 75,000 price tag to upgrade cameras to make them compatible with the ‘updated software’. Risks of failures in door hardware products Jim Primovic from ASSA ABLOY cautioned about the risks of failures in door hardware products resulting in a failure to attention to detail in the selection and, in particular, the installation process. He explained the importance of using certified installers to avoid operation problems. In light of constantly evolving software revisions, how often does one see any additional training provided to end users when software updates are released? Charles Johnson of Open Options raised this important point and it is an excellent one. As organizations think about structuring maintenance agreements, it might be wise to consider ongoing training to cover software updates and ensure that end users can continue to optimize the features and benefits of software revisions. Software Support Kim Kornmaier of Honeywell mentioned another element of security system lifecycle consideration, which is ‘Software Support’. Maintenance agreements are available and will likely be offered from every installer and come in a variety of flavors. However, care needs to be exercised to ensure that whatever services and support are included, in the scope of a maintenance agreement, have a clear correlation between service and software upgrades versus the fee charged. Software upgrades and system testing Maintenance agreements should be avoided that simply guarantee the free replacement of parts (which may or may not ever get used, even after you pay for it). Services that should be considered include software upgrades, system testing and replacement of consumable parts, like back up batteries. Another key issue ties directly to periodically measuring and ensuring the risk reduction results of security systems, for example, with an access control system, there are several actions recommended for system owners, including: Conduct periodic door and alarm testing - This presumes users have installed all of the necessary parts to enable alarm monitoring). These tests should include the mechanical testing of doors and confirming door-held-open-too-long and forced-door alarms are properly reporting to the alarm client. Importance of harnessing door alarming capacity Excessive door alarms are an indication of either a user or system problem Excessive door alarms are an indication of either a user or system problem or all alarms should be investigated to determine root cause and corrective action needed. Organizations who fail to harness door alarming capability are giving away up to 50 percent of the system's potential benefit. Ensuring the integrity of the access control database is of prime importance. The failure to manage this can lead to unauthorized access and serious security incidents. This can be achieved in a variety of ways, but in the majority of risk assessments they have conducted over the years, it is common to find separated employees and contractor records with active credentials in the database. Ways to mitigate this risk include: Integrating your access control database with active directory (works for employees, not so well for contractors); Utilizing expiration dates on contractor credentials; Periodically manually auditing contractor and employee active badge reports for anomalies, which may indicate process weaknesses in the change management process; Utilizing the ‘use it or lose it’ feature in many software programs that automatically disable a credential after a set period of non-use (e.g., 90 days); and Establishing processes to limit the removal of certain badges from the site (e.g., those issued to contractors or temporary employees). ‘First Card Unlock’ feature Irregular schedules, holidays and natural disasters can result in access vulnerability. For instance, if access-controlled doors at a site are programmed to open on a timer and something prevents persons from arriving at work (e.g., snowstorm), a site may be left exposed. A mitigation technique against this type of risk would be to employ a concept called ‘First Card Unlock’. Under this feature, a lobby entrance to an office, for instance, would not enter into an unlocked state, until the first authorized employee presented a card and entered the workplace. Changing holiday programming in security systems Holiday programming in some systems needs to be changed on an annual basis Holiday programming in some systems needs to be changed on an annual basis. Managing holidays in an access control system results in doors staying secure which would otherwise be unlocked on a normal business day. Similarly, intrusion detection, duress devices and video surveillance systems can let users down without the proper care and feeding. Examples would include: A panic device fails to communicate an emergency situation because it was not properly reset or the wiring has been damaged due to poor installation. Panic devices should be regularly tested and ideally the activation during testing should be by a person who would be required to use the device in an actual incident. The objective here is to build competency in the persons who may need to activate a device discretely. Similarly, intrusion detection systems should be carefully tested to ensure that all devices are properly reporting to the panel and that the panel is communicating properly to the central station. If there are redundant communications channels, each should be verified. In the same way someone would conduct audits of active credentials in an access control system, it is strongly recommended that users perform a similar review with PIN codes, which have been assigned and would allow for an unauthorized person to disarm a system. Utilizing the failure-to-close feature to ensure that through collusion or negligence, if the last person out of a restricted area fails to arm the panel, the central station will notify a responsible party about the omission. Further, reviewing opening and closing reports might well detect inappropriate entries by authorized personnel which are indicative of suspicious or illegal activity. These features and reports will likely be at an additional cost, but they are important insurance to protect against insider threat. It is not uncommon to hear about an incident happening and during the investigation, the owner of the system discovers that the needed camera was not recording. Where video is not under routine observation, it is recommended to determine if your video management system can send an alarm in the event of video loss. This would allow for rapid remediation before the video loss is discovered in the course of an investigation. Avoiding degraded video quality over time In almost every case, degraded video quality is directly related to resource saturation With respect to video surveillance, as systems grow and evolve over the life of the system, organizations may experience degradation. Darren Giacomini of BCDVideo has studied this issue extensively and concludes that in many cases, installers or others are simply putting too many devices on a VLAN, which results in latency and other conflicts. Degraded video quality has a finite number of potential root causes. In almost every case, degraded video quality is directly related to resource saturation. The resources on a surveillance network consist of IP cameras, network switches, network uplinks, viewing stations, database management and archives. Resource depletions According to Giacomini, each of the resource shares a common thread. And, at the basic level, each of those items is nothing more than a purpose-built computer with limited CPU, memory and network capacity. When any of these resources exceed their capacity, the quality of service delivered will degrade. The following are common resource depletions that can degrade video quality and require a much deeper dive, but are included here as a starting point: IP camera CPU utilization is in excess of 85 percent; CPU elevation in the decoder or workstation decoding the video; and Network congestion or CPU elevation in the network switch. Maintaining the integrity of archived video data Giacomini indicated that the majority of the time degraded video is associated with resource depletion Giacomini indicated that the majority of the time degraded video is associated with resource depletion in one of these key components. Investigation of the potential causes can save time and effort, and prevent a video management software application from unduly being blamed for poor performance during its lifecycle. Also, on the topic of video, John Kampfhenkel, Director of Technical Sales at Veracity discussed the challenges that organizations face when video management system storage is undersized and the need to carefully plan for video retention of existing recorded data when the video system has to be expanded. This can be a problem organizations face and when they do, it is best to involve a video storage expert to determine options, costs and potential legal requirements for maintaining the integrity of archived video data. Selecting the right security technology Dependent on the level and type of integration between various systems, another challenge may be to preserve the integration between the two systems. System owners will need to coordinate carefully with installer(s) to ensure that a software revision to one system will not result in a disruption to a software level integration. This type of integration may require a delay in being able to upgrade one or the other application software versions until the integration can again be certified. Selecting the right security technology is an important element of an organization's security risk management. However, experts would argue that in terms of getting measurable results from technology, there needs to be a keen focus on sustaining activities after the installer closes the doors and drives away. By adhering to the consultant and manufacturers' guidance in this article, organizations can substantially reduce the risk to people, assets and information, and prevent criminal and terrorist incidents in the workplace.
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