Axis Communications Video Servers (IP Transmission) / Video Encoders

Critical infrastructure facilities that must secure large areas with extended outer boundary and numerous entry points, present a particularly difficult challenge when it comes to perimeter protection. As such, true end-to-end perimeter protection calls for the utilization of a sophisticated, multi-layered solution that is capable of defending against anticipated threats. Integrated systems that incorporate thermal imaging, visible cameras, radar and strong command and control software are crucial for covering the various potential areas of attacks. Let’s look at these technologies and the five key functions they enable to achieve an end-to-end solution that provides intrusion detection, assessment and defense for the perimeter. 1. Threat Recognition The first step in effectively defending against a threat is recognizing that it’s there. By combining state-of-the-art intrusion detection technologies, facilities can arm themselves with a head start against possible intruders. An exceptionally important aspect of effective perimeter protection is the ability to conduct 24-hour surveillance, regardless of weather conditions, environmental settings, or time of day. Visible cameras do not perform as well in low light scenarios and inclement weather conditions. However, thermal imaging cameras can provide constant protection against potential intruders, regardless of visual limitations, light source or many environmental factors. In fact, facilities such as power stations located near bodies of water can use thermal cameras to create what is known as a “thermal virtual fence” in areas where they are unable to utilize the protection of a physical fence or wall. Deterring suspicious activity can be achieved through real-time two-way audio, a simple but powerful tool Critical infrastructure applications require not only continuous video surveillance and monitoring, but also a solution that yields highly reliable intrusion detection, with fewer false alarms. This need makes advanced video analytics a must for any adequate surveillance system. Features like dynamic event detection and simplified data presentation are game changing in supporting accurate intrusion analysis and facilitating a proactive response. Advanced analytics will provide multiple automated alarm notification options, including email, edge image storage, digital outputs or video management software (VMS) alarms. Incorporating high quality, unique and adaptive analytics can virtually eliminate false alarms, allowing security personnel to respond more efficiently and effectively, while also lowering overall cost for the end user. While surveillance technologies such as radar, thermal imaging and visible cameras, or video analytics work well on their own, utilizing all of these options together provides an advanced perimeter detection system. For example, ground surveillance radar can detect possible threats beyond the fence line as they approach and send a signal to pan-tilt-zoom (PTZ) cameras, triggering them to slew to a specific location. From there, embedded analytics and visible cameras can further identify objects, notify authorized staff, and collect additional evidence through facial recognition or high-quality photos. 2. Automatic Response Systems Once an intrusion attempt is discovered, it is important to act fast. Organizing a response system that can initiate actions based on GPS location data, such as the slewing of PTZ cameras, automated intruder tracking or activated lighting sensors, greatly increases staff’s situational awareness while easing their workload. For instance, thermal imagers deployed in conjunction with video analytics can be used to generate an initial alarm event, which can then trigger a sequence of other security equipment and notifications for personnel to eventually respond to. Having all of this in place essentially lays the entire situation out in a way that allows responders to accurately understand and evaluate a scene. Power stations located near bodies of water can use thermal cameras to create a “thermal virtual fence” in areas where they are unable to utilize the protection of a physical fence or wall 3. Deterring Suspicious Activity  After the designated auto-response mechanisms have activated and done their job, it is time for responders to acknowledge and assess the situation. From here, authorized personnel can take the next appropriate step toward defending against and delaying the threat. Deterring suspicious activity can be achieved through real-time two-way audio, a simple but powerful tool. Often, control room operators can diffuse a situation by speaking over an intercom, telling the trespasser that they are being watched and that the authorities have been notified. This tactic, known as ‘talk down’, also allows officers to view the intruder’s reaction to their commands and evaluate what they feel the best next step is. If individuals do not respond in a desired manner, it may be time to take more serious action and dispatch a patrolman to the area. 4. Delay, Defend, Dispatch And Handle The possible danger has been identified, recognized and evaluated. Now it is time to effectively defend against current attacks and slow down both cyber and physical perpetrators’ prospective efforts. Through the use of a well-designed, open platform VMS, security monitors can manage edge devices and other complementary intrusion detection and response technologies, including acoustic sensors, video analytics, access control and radio dispatch. A robust VMS also enables operators to control functions such as video replay, geographical information systems tracking, email alerts and hand-off to law enforcement. With the right combination of technologies, facilities can take monitoring and evidence collection to the next level The primary purpose of the delay facet of the overall perimeter protection strategy is to stall an attempted intrusion long enough for responders to act. Access control systems play a key role in realizing this objective. When a security officer sees a non-compliant, suspicious individual on the camera feed, the officer can lock all possible exits to trap them in one area all through the VMS. 5. Intelligence: Collect Evidence And Debrief More data and intelligence collected from an event equals more crucial evidence for crime resolution and valuable insight for protecting against future incidents. With the right combination of technologies, facilities can take monitoring and evidence collection to the next level. One innovative resource that has become available is a live streaming application that can be uploaded to smart phones and used for off-site surveillance. This app gives personnel the power to follow intruders with live video anywhere and allows operators to monitor alarm video in real-time. Geographic Information System (GIS) maps are computer systems utilized for capturing, storing, reviewing, and displaying location related data. Capable of displaying various types of data on one map, this system enables users to see, analyze, easily and efficiently. Multi-sensor cameras, possessing both visible and thermal capabilities, provide high-contrast imaging for superb analytic detection (in any light) and High Definition video for evidence such as facial ID or license plate capture. Integrating these two, usually separated, camera types into one helps to fill any gaps that either may normally have. Still, in order to capture and store all of this valuable information and more, a robust, VMS is required. Recorded video, still images and audio clips serve as valuable evidence in the event that a trial must take place to press charges. Control room operators can use data collection tools within their VMS to safely transfer video evidence from the field to the courtroom with just a few clicks of their mouse. More advanced video management systems can go a step further and package this data with other pertinent evidence to create a comprehensive report to help ensure conviction.

For those of you old enough to remember, video matrix switchers were once the heyday of surveillance camera control. These cumbersome antiques were at the heart of every major video surveillance system (video surveillance at the time) in premier gaming properties, government installations and corporate industrial complexes. They required more physical labor to construct and configure than perhaps the pyramids – maybe not – but you get the picture. And then digital video made its way in to the market and everything changed, transforming the physical demands for camera control and management from a hardware-centric to a software driven process. We’ve come a long way in a few short years, and the borders that once defined IT and security continue to diminish, if not disappear completely There’s no doubt that this migration also presented significant challenges as many security professionals often struggled with all things IT and software programming being one of the industry’s soft spots. Fortunately, we’ve come a long way in a few short years, and the borders that once defined IT and security continue to diminish, if not disappear completely. However, the complexities of today’s VMS functionality can be intimidating for anyone tasked with installing one of these systems given all of the user-defined options available from the simplest camera sequencing and bandwidth allocations to mobile management and enterprise level integration. This is where truly advanced VMS solutions need to shine on both the operations and the design/build sides of the equation. Smart VMS Design There are more solutions products labelled “VMS solutions” out there than ever before. The issue is the fact that many of these “solutions” really don’t fall into the category of a true VMS by today’s standards but offer basic camera and NVR control. No doubt that there is a place for such software programs in the market. However, VMS solutions from the likes of OnSSI and other industry-leading companies offer distinct and superior management and control capabilities for demanding security and business intelligence applications. Perhaps of equal importance, these top-tier VMS solutions incorporate provisions for installers, so they have a clear and easier implementation path. OnSSI offers VMS solutions with smart camera drivers Here are seven attributes that can assist with the design and implementation of an advanced VMS solution: 1) Open Architecture Platform We need the ability to easily integrate with other systems and scale for future developments and physical system growth  The ability to easily integrate with other systems and scale for future developments and physical system growth is largely dependent on a systems platform architecture. Here’s where VMS solutions with open architecture provide a distinct advantage. Open-architecture solutions expand functionality by facilitating greater integration between multiple systems and components. This not only makes VMS solutions with open architecture easier to implement, it makes them extremely cost-efficient by eliminating the need for proprietary solutions. Open architecture systems also provide adherence to industry standards such as ONVIF and PSIA, as well as compression formats such as H.265 and MJPEG, and help ensure system integration and support of an extensive range of manufacturers’ cameras and off-the-shelf hardware. Be wary of VMS solutions with limited camera manufacturer support. 2) Simple Licensing Processes And Pricing Camera licenses and pricing is always a touchy subject, as any misunderstanding of a specific VMS solutions’ licensing terms can prove to be costly after the fact. And it often seems that some VMS suppliers have gone to great lengths to complicate the process as to obscure actual Total Cost of Ownership (TCO). Perhaps the most direct, simple and straightforward camera licensing and pricing method is to have one license per IP address used by each camera/encoder on multi-channel devices. These should be perpetual licenses with no required annual fees or subscriptions. Additionally, the licensing agreement should be all inclusive without added fees for multiple clients, failover servers, active directory support, I/O devices, redundant management servers, technical support or security patches and updates. 3) Mixing And Matching Camera License Types The ability to mix and match different camera license types within the same system helps facilitate a seamless and simple migration of new and pre-existing systems with minimal downtime or interruption in operation. The ability to mix and match camera licenses not only saves valuable design and installation time, it can provide considerable savings when integrating large, multi-tenant systems. Mix and match capabilities also allow system designers to apply specific feature sets to specific groups of cameras to best leverage functionality and budgets, as well as providing the flexibility to implement an on-site, virtual, or cloud-based VMS solution, without any additional cost. 4) Auto Camera Detection And Configuration Another VMS set-up feature that eases the install process is the ability to forego device registrations or MAC address requirements Another VMS set-up feature that eases the install process is the ability to forego device registrations or MAC address requirements. This functionality allows installers to instantly locate cameras on the network and configure them centrally so they can easily replace older cameras while seamlessly retaining video recorded from them. The auto detection capability should also include the ability to detect and import CSV files, which can then be stored and used to configure camera templates for future camera installation profiles. 5) Smart Camera Driver Technology VMS solutions with smart camera drivers offer valuable assistance during system implementation, and any time new cameras are added to the network or replace older models. Manufacturer-specific smart camera drivers expand the range of model-specific static drivers. Instead of storing the device’s information (codecs, resolutions, frame rates, etc.) statically, a VMS with smart camera drivers queries devices for their capabilities using the manufacturers’ proprietary protocol. All that is required for configuration is that the camera is available on the network. Smart camera drivers eliminate the need to wait for model-specific drivers or installation of driver packs, allowing for newly released cameras to be used immediately. Network security is an area where leading VMS suppliers like OnSSI have ramped up development efforts to stay ahead of hackers  6) Importance Of Network Security Network Security is perhaps the greatest challenge faced by industry professionals today Network security is perhaps the greatest challenge faced by industry professionals today. This is an area where leading VMS suppliers like OnSSI have ramped up development efforts to stay ahead of hackers. New security developments to look for include TLS 1.2 encryption protocols for camera-to-server communications (SSL 3.0 supported for older cameras), as well as server-to-server communications. Additional safeguards to consider include: randomized video databases with no camera identification information to secure recorded data; support for Active Directory authentication; AES encryption between servers and clients; and AES encrypted exporting. 7) Automatic Updates Regardless of the supplier you select for your VMS solution, they should be consistently providing new updates and security patches on a frequent if not regular basis. Keeping up with these updates can be a burden and are often overlooked leading to system failures and breeches. Advanced VMS solutions now feature automatic update service checks on a system-wide basis, eliminating the need to manually update individual servers and devices. This ensures that your VMS system always has the latest drivers, fixes and updates which assures overall security while reducing TCO. So next time you’re getting a demo of the latest and greatest VMS solution, remember to ask what it offers in terms of design and implementation tools. Half the battle with new technologies is getting them installed and working properly. Without the right tools to accomplish these critical first steps, all the functionality in the world will do you little good.

It amazes me how in a few short years security systems have gone from simple, dumb cameras witnessing events to intelligent eyes, ears, speech and touch solutions that boost situational awareness far beyond human capabilities. It seems the only senses missing from the equation now are smell and taste. And who knows, someone might be working on those in a lab somewhere right now. But what’s really fascinating to me is how the Internet of Things (IoT) has opened a world of possibilities for transforming security technology into something new yet again. With IoT we’re able to push and pull nuggets of intelligence from sources we never considered before: environmental sensors, pressure plates, door lock timers and much more. It’s helped us break through the constraining mindset that security systems are strictly single-purpose. With interconnectivity at the core, we’re starting to imagine myriad ways to apply these tools to challenges outside the realm of security. Here are just a few examples. Flood Management Assistance Network camera adds another dimension and timeliness to flood management by helping responders investigate remotely As recent hurricanes and floods have shown, water damage can be devastating to a community. That’s why some municipalities are using their city surveillance cameras in conjunction with water sensor to proactively address the problem. Water sensors collect data from multiple sources such as rain gutters, sewer systems and pump stations, in order to monitor fluctuations in water levels and water quality. If an alert triggers, having a network camera in proximity to visually verify the situation helps responders determine the best course of action. For instance, if multiple water detection sensors trigger alerts simultaneously or sequentially over a large area it’s probably due to natural runoff from recent rainfall. But without eyes on the scene, how can you be sure? Network camera adds another dimension and timeliness to flood management by helping responders investigate and identify the cause of a trigger remotely. It might be a fire hydrant spewing water, a water main break or even a chemical spill. With video streaming live to the command center, staff can remotely inspect the area, determine the cause of the trigger and decide whether remediation is required, thus avoiding the expense of dispatching an investigative crew to a non-event. Some municipalities are using their city surveillance cameras in conjunction with water sensor to proactively address the problem Environmental Control Assistance Data centers house the lifeblood of a business so it’s no wonder why companies work hard to protect them. We’re all familiar with the integration of network cameras with access control systems to visually verify who is actually using the credentials. Network camera adds another dimension and timeliness to flood management by helping responders investigate and identify the cause of a trigger remotely But there’s another aspect to protecting data centers and that’s environment control. Data centers need to maintain optimum humidity and temperature for the racks of electronics. When environmental sensors in the facility detect out-of-norm ranges technicians can remotely command a network camera to zoom in on the gauges and help them determine whether remediation might be necessary. Coupling network cameras with other sensors in the data center can provide visual confirmation of other conditions as well. For instance, every time a data rack door-open-close sensor detects an event it can trigger the camera to pan to the location and stream video to security. Some data centers employ weight sensors at the doorway to weigh personnel and equipment as they enter the room and when they exit to ensure no additional hardware is being taken out of the facility or left inside without permission. Any discrepancy would trigger the camera to zoom in for a close-up of the individual’s face and send a visual alert and ID information to security. Roadway Management And Parking Assistance Network cameras have long played a part in city-wide traffic management. Adding video analytics and integration with network sensors, makes those cameras that much smarter and versatile. They can detect cars driving in bike lanes or driving in the wrong direction and capture license plates of offenders. Their ability to detect anomalous traffic flow patterns can be integrated with car counting sensors, networked electronic road signs and traffic light systems to automatically redirect vehicles to alternate routes. They make great, intelligent parking lot attendants, too. Working in conjunction with weight sensors network cameras can count vehicles coming into and leaving a lot or garage and verify when the facility has reached capacity. License plate recognition and video analytics can be used to ascertain that a vehicle entering a reserved parking space doesn’t match the credentials and vehicle attributes in the database. With the addition of noise sensors and audio analytics, network cameras can improve roadway and parking facility safety by detecting and identifying specific sounds – breaking glass, car alarms, gun shots, and aggressive speech – and triggering a visual alert to first responders. Network cameras can improve roadway and parking facility safety by detecting and identifying specific sounds and triggering a visual alert to first responders Shopper Experience Assistance In the early days of online shopping, e-tailers designed their sites to replicate the in-store customer experience. In an ironic turn of events, today brick-and-mortar stores are trying to mirror the online shopping experience. To do so, they’re turning their security systems into adjunct sales assistance. With network video and audio system automation they can recognize and acknowledge loyal customers with personal greetings. Retailers are applying people counting video analytics to checkout activity to create rules-based consistency in customer service With heatmapping analytics they can measure how much time a customer spends in a specific department or observe how they walk through the aisles of the store. They can track shopping behaviors such as items looked at that made it into the cart or didn’t, or whether a customer actually checked out or left the merchandise behind. By capturing these shopping patterns and trends retailers can shape a more positive, more profitable customer shopping experience. For instance, integrating video analytics with point of sale systems and RFID sensors on merchandise tags can result in timely alerts to sales associates to recommend additional merchandise. This is a case of emulating how e-tailers let the customer know that other customers who bought X often also purchased items Y and Z. Or to avoid disappointing customers due to stock outages, retailers are linking weight sensors and video analytics to make sure their shelves are well-stocked and if not, quickly alert associates to what items need to be restocked. Capturing Business Intelligence Retailers are also using video cameras to monitor checkout queues and trigger automated announcements over the public-address system, closed system such as smartphones or other wireless communications devices that checkers are needed rather wait for a person to call for backup. IoT laid the groundwork for network security solutions to seamlessly integrate with other IP-based technologies, sensors and programs They’re applying people counting video analytics to checkout activity to create rules-based consistency in customer service. While retailers will always use their surveillance camera for loss prevention, they’re finding that integrating traditional technology in new ways can yield even bigger returns. Linking network video surveillance, video analytics, network communications system and sensors with point-of-sale systems and customer loyalty databases, retailers are capturing the business intelligence they need to get back in the game and make brick-and-mortar a greater overall experience than online shopping. A Natural Cross-Over Technology This trend towards integration has forever changed how organizations view their investment in security technology. The intelligence and versatility of a tool that can see, verify and analyze what’s happening in real-time is spurring users to tap its cross-over potential for a host of other tasks that could benefit from more astute situational awareness – everything from manufacturing and equipment maintenance to logistics, inventory control and beyond. IoT laid the groundwork for network security solutions to seamlessly integrate with other IP-based technologies, sensors and programs. How we capitalize on that connection is only limited by our imagination.

Intersec 2020, a popular security, safety, and fire protection trade show, held under the patronage of HH Sheikh Mansoor bin Mohammed bin Rashid Al Maktoum, opened its doors to the latest security safety solutions and three days of agenda-setting discussion, as global industry sources tip the Middle East security sector for 10% annual growth over the next two years. With more than 1,100 exhibitors from 56 countries, Intersec was officially inaugurated by Major General Expert Rashid Thani Al Matrooshi, Director General of Dubai Civil Defense; Major General Abdullah Ali Al Ghaithi, Director of the General Department of Organizations Protective Security & Emergency at Dubai Police, and Major General Khalifa Ibrahim Al Sulais, CEO of the Security Industry Regulatory Agency (SIRA). Automated security solutions As the region’s premier show for commercial security, Intersec plays a crucial role in shaping the the industry" The delegation met top-level dignitaries and representatives from Dubai Police; Came, a provider of automated security solutions; Netherlands-based Nedap, a specialist in systems for long-range identification, smart parking and vehicle access control; Chinese technology giant Huawei, and Axis Communications, a Swedish manufacturer of network cameras for physical security and video surveillance industries. “As the region’s premier show for commercial security, fire protection and safety, Intersec plays a crucial role in shaping the future of these industries,” said HH Sheikh Mansoor. “Protecting our people and assets is a principal responsibility for the UAE and with the Expo 2020 fast-approaching, the implementation of new best practices and technology will solidify the UAE’s position as a leader in security.” Artificial intelligence and machine learning Andreas Rex, Show Director at Messe Frankfurt Middle East, which organises Intersec, added: “No sector is exempt from technological advancement. The emergence of automation, biometrics, artificial intelligence and machine learning is transforming the face of the security sector and helping to address growing concerns surrounding unmanned aerial, cyber and identity fraud risks. As security risks become more complex, so too must the solutions designed to combat them.” As Intersec 2020 welcomed the global security industry to Dubai, the bullish security sector growth forecast was issued by Business France, the French government organization charged with fostering French exports and promoting inward investment into the country. France, one of 15 international country pavilions at the three-day show at Dubai World Trade Center, is debuting the most advanced technology emerging across seven broad product sectors: commercial security, smart home, cybersecurity, fire and rescue, safety and health, homeland security and policing, as well as perimeter and physical security. Access control systems The Czech Republic pavilion is hosting a similar contingent of companies including COMINFO “The Middle East region represents a particularly attractive market for the safety and security sector, which is expected to grow around 10% per year to 2022,” said Frederic Szabo, Managing Director, Business France Middle East, which is hosting 15 French companies at Intersec – 11 of which specialize in fire and rescue. “Increasing the capabilities of infrastructure, securing power plants and oil complexes, protecting sites and people for major events to come are all excellent reasons for French experts to extend their presence in the region,” added Szabo. The Czech Republic pavilion is hosting a similar contingent of companies including COMINFO, a manufacturer of turnstiles, gates and access control systems, which is leveraging Intersec to launch EasyGate Superb – the world’s slimmest, fully-equipped speed gate for access control. Next-generation security risks COMINFO’s regional launch of EasyGate Superb is one in hundreds of major transformative technology breakthroughs at the fair, where the scale of next-generation security risks and the intelligent technology required to prevent and defend against security threats are being explored by local, regional and global industry leaders at Intersec’s comprehensive conference program. The four-pronged program, which includes the Intersec Arena, the Future Security Summit and Intersec Fire Conference, and the Security Industry Regulatory Agency (SIRA) forum, has drawn experts from more than 50 countries to Dubai. During a keynote address at the Intersec Arena on Sunday, Eng. Khalid Al Hammadi, Chairman of the Security Professionals Association (SPA), the first association for security professionals in the Middle East, announced the launch of SPA for SIRA, the Dubai agency tasked with ensuring the highest standards of security and safety in the emirate. AI and machine learning applications The event showcases the latest innovations and technologies in one of the most important years for the UAE SPA is a platform that allows security professionals to share and enhance their knowledge of industry best practices. “The industry is advancing towards technologies such as AI and machine learning applications, which will be used as part of the security protocols of Expo 2020,” said Eng Al Hammadi. “This is sure to create an array of job opportunities for individuals within the security sector, and SPA for SIRA will be there to act as a platform that bridges the gap between security professionals and regulators, as well as fostering a platform for knowledge exchange and development.” “Participating in Intersec enables our members to interact with a global network of security experts and learn about the latest security applications and trends within the industry. This event showcases the latest cutting-edge innovations and technologies in one of the most important years for the UAE, which will support the safe and secure logistics of Expo 2020 Dubai,” noted Al Hammadi. Digital and physical security At the conference, representatives from 35 governments, trade associations and non-profit institutions spanning the hydrocarbon, banking and finance, municipality, police, customs and healthcare sectors in the Middle East, Europe and the USA will map out the future security agenda over coming days. Digital security challenges, AI implementation, biometric innovations security loopholes in business ecosystems and the integration of digital and physical security to address critical threats are all key topics under the microscope. Held under the patronage of His Highness Sheikh Mansoor bin Mohammed bin Rashid Al Maktoum, Intersec is supported by Dubai Police, Dubai Police Academy, Dubai Civil Defense, SIRA and Dubai Municipality. Intersec is a trade exhibition and conference open to trade professionals only. The show is open from 10am – 6pm on 20 and 21 January and is held in Halls 2-8, Trade Center Arena and Sheikh Saeed Halls 1-3 at Dubai World Trade Center.

Connected Technologies LLC, based out of Monument, Colorado, USA wants dealers to have it their way—so it’s changing the landscape of manufacturer support by providing additional customization services tailored to the security dealer. Knowing that one size does not fit all when it comes to project demands, the Connect ONE management interface in its original state is already highly customizable. Now, and because of popular demand, dealers can request additional integrations or capabilities — allowing them to meet the user’s challenges, expand their scope of projects and gain profitability in every market vertical. Integration with Connect ONE interface Integrators have many different business strategies, so we work to give them a unique offering specific to their goals" “When dealers have the opportunity to integrate other products and provide functions the user specifically requests it creates a stronger relationship between the dealer and their customers,” said Dan Simon, co-founder and managing partner of Connected Technologies and creator of the integrations. He adds, “Integrators have many different business strategies, so we work to give them a unique offering specific to their goals. We invite dealers to contact us with their challenges, so we can work together to design a solution through the Connect ONE interface. Our goal is to help dealers reach their highest potential.” Panic buttons and card readers Jeff Kesterson, owner of Nightwatch Security & Telephone LLC in Sedalia, Mo., had programming requests turn into actual features to solve customer problems. “In one application, we have multiple schools programmed so door alarms, panic buttons and card readers trigger on-screen alerts at selected locations, while simultaneously sending email and text messages with embedded video to security officers,” said Kesterson. He said security personnel wanted a better way to assess threats proactively so they could respond accordingly during emergencies. In another example, Connected Technologies developed a software integration to a 2N (an Axis Company) IP intercom and door entry system to permit management and control of the 500+ user population through Connect ONE. Force Security Solutions LLC, Washington, D.C., contacted Connected Technologies to see if the integration was possible—and the necessary capabilities were delivered in a minimal timeframe. Simple and intuitive application For Ryan Christen of Corbeck Technologies LLC, in Raleigh N.C., Connected Technologies customization has allowed the company to tailor its projects and meet new demands. “Whether it’s a commercial office, retail, storage, or multifamily development, the incredibly versatile Connect ONE has allowed me to gain the flexibility needed to confidently meet the demands of those development markets”. Ryan adds, “By customizing the customer’s Connect ONE interface to the user’s operational needs, it gives them a simple and intuitive application that they can tell was customized specifically for them. This is a big reason why we have the customer retention and growth that we do.” Technical and customer support Connect ONE platform offers a lot of flexibility so we can design a system that works for each customer" Having a manufacturer partner who has your back is rare in this day and age, but something dealers look for to add value to their business and a contracting edge with customers. “The Connect ONE platform offers a lot of flexibility so we can design a system that works for each customer,” said James Lee, president and partner at Alarmguard Security, Greensboro, N.C. “We rely on Connected Technologies for technical and customer support. We have requested software and feature upgrades for our customers and if it’s possible it happens within 24 hours.  We use Connect ONE in our own business and the reporting features are outstanding.” Security software solutions For Phoenix Security Systems Inc., Philadelphia, a national accounts dealer with security, surveillance and access control customers in 40 states, manufacturer support is critical to staying competitive and profitable. “Connect ONE was paramount in allowing Phoenix to offer a service that is truly connected across platforms,” according to Eric Burroughs, vice president. Eric adds, “The Company is unique in the respect that they operate with software solutions that can be edited and modified — without having to wait years to get it. They were the first company I thought of when my security software vendor could not accomplish a special mobile app for our national accounts, and Connected Technologies delivered on this request as well.” It’s uncommon to find a manufacturer who will work directly with the security dealer to fully customize software to meet the needs of their business and challenges of the customer; with this type of collaboration comes a sharp competitive edge.

Mission 500 is excited to announce this year’s Security 5k/2k fundraiser at ISC West 2020 will be held on Thursday, March 19th. The event will be located at 2601 East Sunset Road, in Las Vegas, Nevada and will benefit children and families in need across the United States. Registrations to participate in this year’s event are open. Those who are unable to attend or participate in the physical event can sign up and donate as a virtual runner or walker. Wide array of new security industry participants “2020 marks our eleventh year hosting the Security 5k/2k and we want to thank all of the previous participants and sponsors who have made the last ten years a tremendous success,” said Tom Nolan, Director of Strategic Partnerships, Mission 500. We can’t wait for this year’s event and hope to meet a wide array of new security industry participants" “We can’t wait for this year’s event and hope to meet a wide array of new security industry participants, reconnect with prior ones, and have a great time while supporting this worthwhile cause.” Participants in the Mission 500 Security 5k/2k will be awarded for their performance across various age categories, as well as those companies and individuals who led the fundraising effort. Humanitarian awards ceremony Those who succeed in raising $500 or more will automatically be enrolled in Mission 500’s 500 Club and receive a jacket as recognition for their efforts. The Security 5k/2k Reception and Mission 500’s CSR and Humanitarian Awards Ceremony will take place Thursday afternoon after the race (time and location to be announced). Confirmed charter sponsors include Alarm.com, Altronix Corporation, Axis Communications, Bosch Security Systems, BRINKS Home Security, CMAC, COPS Monitoring, Dahua Technology, DMP, Freeman, Galaxy Control Systems, HID Global, Hikvision, LENSEC, LRG Marketing Communications, Milestone Systems, Napco Starlink, PSA Security Network, Safety Technology International, Inc., and ZKTeco USA. The race is operated by Las Vegas Running Company, a locally based race management company.