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The physical security market continues to experience growth as users look to capitalize on the promises of emerging technologies and because of this, 2017 proved to be a great year for Oncam. In fact, this year was the best year in Oncam's history in terms of sales, as 360-degree fisheye cameras have gone from being a “specialty” camera used only in certain applications to a primary device for enabling total situational awareness. Today, many of our customers leverage 360-degree cameras exclusively to provide extensive coverage inside a facility or in a large outdoor area, with traditional narrow field-of-view cameras used only at “choke” points. Increase In Cybersecurity Threats And Breaches At the end of 2016, we predicted a major trend this year would be an increase in cybersecurity concerns for users of physical security systems, and we were right. An increase in cybersecurity threats and breaches have put organizations on watch. Based on this and the adoption of more IT-centric infrastructure and protocols, there is significant collaboration between IT and physical security, and true “convergence” is finally starting to happen. The adoption of video analytics also continued to increase this year, as most video surveillance projects involved the use of some form of analytics and data analysis. Demand For Safeguards As we move into 2018, the trends of 2017 will roll over, and cybersecurity will continue to be a major issue. Suppliers of hardware and software will put an even greater emphasis being cyber secure and end users will increasingly demand safeguards. Additionally, the deployment and use of advanced analytics based on newer artificial intelligence-based technologies will continue to increase. It will be the technology providers that find ways to allow users to capture additional value from the information collected by security systems that will accelerate growth. Oncam made significant investments in new products that leverage analytics and cloud technologies. In 2018, we will continue to invest in the development of new products, with a focus on solutions for particular applications across industry segments. Beyond our technology advancements, we've invested significantly in boosting our sales force in the Americas and adding industry experts to ensure sustained customer and partner success with our solutions. From our vantage point, Oncam is well positioned to capitalize on opportunities for growth in the coming year.
2017 was quite an interesting and eventful year for the physical security industry. The economy has been robust and technology has become progressively sophisticated—with interactive services, cloud computing and network-based solutions taking charge to provide new insights to installers and their end-user customers. The Internet of Things is creating increasingly integrated solutions, with a heightened emphasis on total connectivity. Changing Security Expectations World events have also put the spotlight on the need for comprehensive security at public events, tourist attractions and schools and campuses. Security is an expectation and systems integrators are becoming trusted advisors to their customers, who are looking to them to solve problems or issues. Residential systems are more robust and now, are migrating to the commercial side of the business. There’s a blurring of the lines of technology—many of the products that come to the security industry originate from the consumer side. This proposition is also changing expectations by both residential and commercial customers, who want common, easy operation from their smartphone or user interface. Unexpected was some of the biggest deals in the industry, including acquisitions by dominant companies who grew even larger and continued ongoing consolidation on the manufacturing side. Those who remain will need to be progressive and step up their game with the latest proven technologies. Selling hardware isn’t the end game any longer. It’s providing solutions that generate revenue for security dealers and offer a solid return on investment for the end-user. In addition, solutions need to be easier for the user, and integrate many different systems and components across the enterprise. Cybersecurity Safeguards End users want to get the most out of their solutions—and they want to be able to have more than safety and security. They are looking for the types of products that yield insights into system performance and give them the data the need for greater control and to proactively address any challenges or problems before they occur. Downtime is not an option and therefore, there’s an increased emphasis on consistent power so solutions are always on and running reliably. For security dealers and integrators, physical security and cybersecurity services will be part of their offerings and no longer separate disciplines Cybersecurity is a dominant conversation in the security industry these days and that buzz will continue into 2018. Because solutions are increasingly network connected, they have vulnerabilities that will have to be addressed by service providers and manufacturers. Manufacturers will need to take the upper hand in providing hardened products—testing and certifying for cybersecurity safeguards. That is not an easy task and can be expensive, but it needs to be done. Because cybersecurity is in constant evolution, many will go the route of outsourcing this component of their manufacturing to third parties well-versed in threat detection and hardening. Hardened products will also need to evolve with new emerging attacks. For security dealers and integrators, physical security and cybersecurity services will be part of their offerings and no longer separate disciplines. Intelligent Access Control Solutions Manufacturers no longer operate in silos. They are working with systems integrators to more fully understand their needs and those of the end-user. Manufacturers are also partnering with technology providers—bringing in the expertise of others so their solutions are comprehensive and holistic. We will continue to see integration of formerly disparate components, open systems and open APIs. There will also be strong migration to access control systems with edge intelligence and power over Ethernet, leveraging existing cabling for network connectivity. The winners will be those who take the lead in providing cyber secured and hardened products, as well as companies who partner with others to bring best of breed solutions to market. The losers will be those who continue to develop proprietary, closed systems and fail to recognize the importance of network connectivity for real-time, proactive reporting. Without networked power, the facility cannot yield the proper insights it needs to stay reliably connected 24/7 Ongoing Partner Success LifeSafety Power® has been working consistently and diligently on elevating the status of power from unintelligent hardware device to network-connected component that yields rich data for the user and allows the installer to provide remote monitoring and managed power services. We have changed the paradigm of power but there’s additional work to do to get people to understand the new, critical role power plays in comprehensive enterprise and campus security. Now, security installers can help the end user know what’s happening with locks, access control, gates or other connected solutions and fix problems before they happen. Without networked power, the facility cannot yield the proper insights it needs to stay reliably connected 24/7. We have also had continued, ongoing successes with our many partners in the access control community and that’s where we will further focus our efforts in 2018—working with leading security solution providers to present the best technologies and solutions that are reliable, certified and present the types of insights security dealers need to offer customers to provide the highest levels of service. This will also help security dealers and integrators differentiate themselves and compete more effectively in the crowded marketplace.
Part 1 in our Intercoms in Security Series Lambert-St. Louis International Airport uses Code Blue intercoms Organizations are demanding a new level of interoperability among mission-critical security systems. Intelligible audio, the ability to hear, be heard and be understood, is critical to communication, which is essential to the core security processes within an organization, as well as to emergency situations. Intelligible audio provides a platform to optimize various processes, including the use of security officers. “Our main thrust is to ensure our clients see intelligible and interoperable audio, not as an option, but as instrumental to their budget optimization, stakeholder communication and risk mitigation efforts,” says Jim Hoffpauir, President of Zenitel North America, a manufacturer of intercoms and other communications solutions. Iintercoms In Building Safety And Security The role of intercoms in building safety and security is a given across many markets, and that use is growing. Intercoms are used in campus call boxes, elevators, muster locations, and for emergency notification. The trend is toward video, audio and access control, all tied together. There is also an emphasis on providing intelligible audio in any environment, even demanding ones. The education market has historically been a large sector for intercoms. Emergency phones and intercoms traditionally have been found throughout education settings, including colleges and universities, where they remain quite popular. Expanding Markets For Two-way Communication In recent years, however, their popularity has also grown within the healthcare and mass transit sectors, where their versatility allows authorities to react to emergency situations while also providing a wide range of applications for non-emergency situations, such as car trouble or requests for directions. Intercoms can fulfill a variety of emergency and non-emergency needs in places like downtown Santa Ana, California (Photo courtesy Code Blue) “Markets of all sizes and shapes can benefit from a two-way communication solution that can help individuals place calls for assistance with first responders, police departments or customer service representatives,” says David Fleming, Chief Design Officer for Code Blue Corp. Intercoms For Public And Private Sectors Aiphone is another intercom manufacturer for which education is a big market. Bruce Czerwinski, U.S. General Sales Manager, Aiphone Corp., says about 80 percent of both public and private K-12 and higher education campuses are using at least one intercom in some form. That percentage grows to nearly 100 percent for hospitals, which are using intercoms as nurse-call stations and at parking facilities, exterior door entries, nurseries and pharmacies, he says. "About 40 percent of commercial units – from strip malls to large, multi-tenant campus settings – are using intercoms" Up to 70 percent of larger multi-family facilities are also using intercoms. And that percentage is even higher in older, heavily populated Eastern cities. Many locales have laws mandating the use of audio and video intercoms on buildings beyond a threshold number of units. About 40 percent of commercial units – from strip malls to large, multi-tenant campus settings – are using intercoms, says Czerwinski. In the past year, Aiphone’s emergency stations have become very popular, particularly in campus settings; both commercial and higher education. Also, a growing number of unmanned parking garages are using the stations to allow patrons to immediately reach first responders or security personnel. Each of these markets still has growth potential, but by its sheer size, the commercial market offers the greatest opportunities, according to Aiphone. Video-Enabled IP Intercoms Intercom usage differs widely in various global markets, according to Craig Szmania, CEO of 2N USA, a manufacturer of IP intercoms. In the North American market, intercom usage is relatively low compared to the Europe, Middle East, and Africa (EMEA) region, where intercoms are a more mature market. Security, convenience, systems integration and IP-versus-analog adoption are driving usage and growth to more than 20 percent year-over-year. More and more video-enabled IP intercoms are seen as an integral part of a system wide security and video solution, according to Szmania. “Our intercom portfolio targets all the major verticals, but we have had particular success in the education sector – K-12 and universities,” says Szmania. “These end users are looking for specific features in securing their campuses, providing convenience to their administrators, employing programmability for differing use scenarios throughout the campus, and integration to their telephony or other systems.” More and more video-enabled IP intercoms are seen as an integral part of a system wide security and video solution Szmania says the latter point is becoming a particular need in light of a requirement for campus-wide communication and coordination in emergency situations. “Our intercoms integrate seamlessly with third party solutions such as Cisco’s telephone systems that are the communication backbones of many schools and campuses,” he adds. IP-based Solutions In Residential Verticals Considering near-term growth potential, single family and multi-tenant residential verticals have fantastic opportunities for increased usage of door stations/intercoms in the United States, according to Szmania. The company has entered this space over the last several years and has grown to be a market leader in IP-based integrated solutions, especially in the home automation space. The adoption of IP networked solutions for condominiums and apartments is just taking off, driven in part by consumer demand for mobile-anywhere video, audio and door control. The service is also a driver for integrator/dealer adoption of the technology to provide recurring monthly revenue (RMR). 2N has also achieved triple-digit growth in commercial building installations over the past two years. Building owners, IT departments and security managers want and need a networked solution for control and security. 2N’s open platforms are a good fit, says Szmania. Read part 2 of our Security Intercoms series here
At one of Spain’s newest co-working spaces, the founders’ vision incorporated using the latest in security, accessibility and design to create a 21st-century business center. Flexible and wire-free, SMARTair™ from TESA delivers real-time access control that can accommodate both regular daily traffic and busy one-off events at ULab’s dedicated events area. SMARTair Wireless Online Management SMARTair™ Wireless Online management now enables access to the building and individual offices to be controlled in real time. ULab’s SMARTair™ system securely manages regular daily traffic of approximately 100 people, and has the flexibility to accommodate many more temporary visitors when their event space is full. “In addition to regular daily traffic, weekly traffic can almost multiply by 10 if an event is held,” says Enrique Burgos. “We needed an access control system as flexible and convenient as SMARTair™.” Also — and critically for ULab — SMARTair™ escutcheons and wall readers complement the ultra-modern design aesthetic of this new workspace. With SMARTair™ Wireless Online, ULab’s facility manager can monitor the building’s security status from a single control point and in real time, controlling who enters and when. The installation permits remote opening of any door at ULab, enabling easy access in cases where users have lost or forgotten their credential. Remote access can be granted from the SMARTair™ Web Manager software, which works on any device inside a standard browser without software installation, or from the SMARTair™ admin app for Apple and Android cellphone devices. Individual Access Rights For User Profiles It’s also easy to schedule individual access rights for different user profiles — allowing, for example, site managers to access all doors, but offering occasional users more limited entry to common areas. Changes in status can be made instantly from the Web Manager. And because SMARTair™ locks are operated with RFID smartcards, there’s no security problem if an employee loses their credential. With the SMARTair™ admin software, a simple click cancels the credential’s access rights — a much quicker and cheaper process than replacing a mechanical lock. With contemporary, low-profile design, user-friendly operation and flexible, real-time security functionality, SMARTair™ wireless access control has captured the spirit of ULab.
The shift from wired to wireless access control was expected to gather pace in 2016—and that has happened. This year we at Assa Abloy surveyed a large cross-section of security professionals, seeking their insight into the changing market. Comparing our data with research we did in 2014 showed a clear trend towards wireless access control. Wireless Access Data Our 2014 survey found 23% of commercial properties using a wireless or hybrid wired/wireless access control system. By 2016, that was 29%, with 5% of premises already fully wireless. We know we’re on the right track: ASSA ABLOY has invested heavily in market and product research, and we will continue. More card- and key-based wireless access control products are releasing through 2017 and beyond. We see a parallel trend in the residential market. Connected smart door locks, as part of smart homes, are becoming more high-profile, vindicating our investment in this sector. Our Yale brand has the largest range of smart door locks on the market.Efficient Security Solutions In 2016, more efficient security solutions have been right at the top of the agenda. Corporate and public sector budgets are tight, and that is likely to continue. On the commercial side, customers increasingly demand access control solutions that integrate with their current building management systems, even if those are made by different manufacturers. That’s why our Aperio wireless locks, cylinders, and escutcheons are built to open standards, for example. On the domestic side, connected living is taking off Connected Living Solutions Solutions must be easy to manage with low installation and maintenance costs, which is a major benefit of wireless access control. On the domestic side, connected living is taking off. More service providers in the domestic market—from energy suppliers to telecoms and security providers—are offering smart door locks as part of connected living solutions to their customers. Access Control In 2016 Looking ahead to 2017, interoperability and compatibility will be increasingly important in commercial access control, as customers expect multiple systems to integrate seamlessly. In smart-home technologies, too: Platforms like Samsung SmartThings, the UK’s O2 Home, innogy SmartHome in Germany and many others are critical to the growth of smart-home security. We also see a growing role for access control solutions in small and medium-sized businesses. Wireless access systems like our SMARTair or CLIQ Go product line make it more affordable and easier to install and run than ever. See the full coverage of 2016/2017 Review and Forecast articles here Save
Everything about wireless access control makes life easier for those who install and operate it A lot of market data crosses my desk at ASSA ABLOY. Sometimes it can be hard to spot patterns or pick out the trends. But not always. Some recent access control market research we commissioned pointed in one direction. Our conclusion? Slowly but surely, access control is becoming a wireless technology As the global leader in door opening solutions, we are able to survey a large, representative segment of security professionals. Comparing our latest data with similar research conducted in 2014 clearly indicates the trend. Our 2014 report found 23% of commercial properties using a wireless or hybrid wired/wireless access control system. Fast forward to 2016 and the proportion has risen to 29%, with 5% of the installed base already with a fully wireless setup. That’s a significant leap, in a relatively short time. Already, 69% of respondents consider wireless locks a cost-effective alternative to wired access control. A whopping 62% even predict that few business premises will still have mechanical locks within a decade. We published the detailed results in a report, “The Wireless Access Control Market in 2016”. Easy To Operate, Easy To Integrate But why wireless? What aspects of the technology appeal in particular to facility managers, integrators and installers? Cost-efficiency, ease of installation, and the compliance requirements for audit trails are often cited by building managers. Everything about wireless access control makes life easier for those who install and operate it. It’s easy to extend an existing third-party access control system by switching mechanical locking cylinders for battery-powered, electronic Aperio® cylinders, for example. You can bring them into the existing, single control panel via communications hubs (online integration) or via update-on-card (offline). Compare that to the full-scale rewiring job needed to add traditional magnetic locks! Key management headaches are eliminated by RFID smartcards, as are the security risks posed by a lost mechanical key — an all-too-common occurrence Equipping doors previously locked using mechanical keys with electronic access control upgrades a site’s security in an instant. Key management headaches are eliminated by RFID smartcards, as are the security risks posed by a lost mechanical key — an all-too-common occurrence, and something 86% of our survey respondents also worry about. EN, DIN and CE wireless lock certification drive still more customers to wireless. Easy, effective integration of wireless lock technologies like Aperio® with CCTV, alarm and other security systems is another major benefit. The era of the smart building is here; locking systems that integrate seamlessly with complementary building management infrastructure are increasingly vital. “Wireless locks are often specially designed for integration with other systems. The integration capabilities and ease of use can be a significant benefit,” writes Blake Kozak, principal analyst at IHS Research, in commentary on our report. Extensive Adoption Across Many Business Sectors Wireless is extensively adopted across many business sectors. In a corporate office setting, the ability for facility managers to amend access rights remotely, to instantly cancel lost cards or to extend an existing wired access control system without disruptive structural alterations are all valuable. Sensitive settings such as hospitals and residential care homes need the real-time information flow that only electronic access control can supply. Online wireless locks provide this much more cost-effectively than any other technology — and are even available with hermetic sealing and anti-bacterial coating. In the event of a security breach at a medicine store of patient records area, wireless locks generate detailed audit trails for locks, users or smartcards that regulatory compliance demands. In student accommodation blocks, lost keys are a recurring security risk and drain on resources — risks and costs that are eliminated by installing wireless access control instead of mechanical locks. Critical infrastructure sites are often widely dispersed or remote (or both). Wireless locks don’t need a mains electricity connection, making them a perfect choice for reservoirs, electricity sub-stations and power generation or distribution facilities. Certified locks and encrypted communications between lock and system ensure security meets the stringent demands of such critical premises. Wireless locks don’t need a mains electricity connection, making them a perfect choice for critical infrastructure sites Aperio Wireless Locks Among our own product portfolio, Aperio® wireless locks integrate with almost any leading access control system, allowing facility managers to take access control much further into a site than would be possible with wired access control. At i2 serviced offices around the UK, Aperio® wireless locks replaced the slow and expensive job of hardwiring every newly sublet office into i2’s central access control system. Aperio® is the access control backbone of a 100% wireless deployment at Ghent’s Hospital Maria Middelares. It enables real-time management and “gold standard” resident care at a new care home in Umeå, Sweden, as well as flexible, online access control at the University of Surrey’s Manor Park campus. SMARTair For Small To Medium-sized Premises SMARTair™ is a stand-alone wireless locking system aimed at small to medium-sized premises, including offices, retirement homes, hospitals, small hotels and universities. Building managers at Frankfurt’s Tower 185 chose SMARTair™ for its easy installation and access rights processing speed. Because SMARTair™ locks are wireless, they consume less energy and emit much less CO2 than wired magnetic locks. It’s no coincidence, then, that Tower 185 was among the first European high-rises to be awarded Gold LEED Certification by the US Green Building Council. The flexibility of SMARTair™ was also a major factor in the Red Cross’s decision to select it for its new Córdoba headquarters. CLIQ key Management Solution CLIQ® is a mechatronic technology, based on patented, high-security cylinders, battery-powered, programmable keys and encrypted electronic communications between cylinders and system. It is widely adopted in critical infrastructure settings around Europe. Its security credentials and the ability for in-house managers to issue contractors with programmable keys are a major benefit to workflow management in these complex organizations. The ability for in-house managers to issue contractors with programmable keys is a major benefit to workflow management in complex organizations In Helsinki, Finland, CLIQ® secures 3,500 interior and exterior doors at 70 different sites for Helsingin Energia, ensuring 400,000 customers have uninterrupted electricity supply. The whole ecosystem is managed remotely from simple, web-based CLIQ® administration software. Industrielle Werke Basel needed a locking system that would equip it to face 21st-century security challenges — as well as padlocks that could withstand extremes of climate and weather. CLIQ® technology ticked all the boxes. Adopting Wireless Beyond Doors Interestingly, our recent customer research also finds the market is already tuned-in to the potential for wireless beyond just doors. Well over half of respondents judged electronic access control well suited to securing server racks, cabinets, lockers, safes, and machines, as well as padlocked outdoor structures. Flexibility makes wireless technology the natural solution. “Interior doors, file cabinets, carts and other deployments will increasingly use wireless electronic systems,” says Kozak. “In deployments beyond doors, IHS expects mechatronic locks to see the most growth. Globally, we forecast that these devices will see volume growth of about 24% in 2016 as security personnel strengthen security to adhere to strict compliance regulations, which often require audit trails. Mechanical keys simply don’t offer this level of tracking.” With audit trail compliance, easy installation, cost efficiency, and seamless integration, wireless access control makes life easier for security managers, installers and system integrators. This, surely, is the secret to its rapid growth. We see it in survey responses and its increasingly widespread adoption across many sectors— and we expect to keep seeing it, as we analyze market trends through 2016 and beyond.
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