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Johnson Controls recently unveiled the findings of its 2018 Energy Efficiency Indicator (EEI) survey that examined the current and planned investments and key drivers to improve energy efficiency and building systems integration in facilities. Systems integration was identified as one of the top technologies expected to have the biggest impact on the implementation in smart buildings over the next five years, with respondents planning to invest in security, fire and life-safety integrations more so than any other systems integration in the next year. As advanced, connected technologies drive the evolution of smart buildings, security and safety technologies are at the center of more intelligent strategies as they attribute to overall building operations and efficiencies. SecurityInformed.com spoke with Johnson Controls, Building Solutions, North America, VP of Marketing, Hank Monaco, and Senior National Director of Municipal Infrastructure and Smart Cities, Lisa Brown, about the results of the study, smart technology investments and the benefits of a holistic building strategy that integrates security and fire and life-safety systems with core building systems. Q: What is the most striking result from the survey, and what does it mean in the context of a building’s safety and security systems? The results show an increased understanding about the value of integrating safety and security systems with other building systems Hank Monaco: Investment in building system integration increased 23 percent in 2019 compared to 2018, the largest increase of any measure in the survey. When respondents were asked more specifically what systems they we planning to invest in over the next year, fire and life safety integration (61%) and security system integration (58%) were the top two priorities for organizations. The results show an increased understanding about the value of integrating safety and security systems with other building systems to improve overall operations and bolster capabilities beyond the intended function of an individual system. Q: The survey covers integration of fire, life safety and security systems as part of "smart building" systems. How do smarter buildings increase the effectiveness of security and life safety systems? Hank Monaco: A true “smart building” integrates all building systems – security, fire and life-safety, HVAC, lighting etc. – to create a connected, digital infrastructure that enables individual technologies to be more intelligent and perform more advanced functions beyond what they can do on their own. For example, when sensors and video surveillance are integrated with lighting systems, if abnormal activity is detected on the building premise, key stakeholders can be automatically alerted to increase emergency response time. With integrated video surveillance, they also gain the ability to access surveillance footage remotely to assess the situation. When sensors and video surveillance are integrated with lighting systems abnormal activity on the premise can automatically be detected Q: How can integrated security and life safety systems contribute to greater energy efficiency in a smart building environment? Hank Monaco: Security, fire and life-safety systems can help to inform other building systems about how a facility is used, high-trafficked areas and the flow of occupants within a building. Integrated building solutions produce a myriad of data that can be leveraged to increase operational efficiencies. From an energy efficiency standpoint, actionable insights are particularly useful for areas that are not frequently occupied or off-peak hours as you wouldn’t want to heat or cool an entire building for just one person coming in on the weekend. When video surveillance is integrated with HVAC and lighting systems, it can monitor occupancy in a room or hallway. The video analytics can then control the dimming of lights and the temperature depending on occupant levels in a specific vicinity. Similarly, when access control systems are integrated with these same systems, once a card is presented to the reader, it can signal the lights or HVAC system to turn on. In this example, systems integration can ultimately help enable energy savings in the long run. Security and life safety systems contribute to help enable greater energy efficiency and energy savings in the long run Q: What other benefits of integration are there (beyond the core security and life safety functions)? Hank Monaco: Beyond increased security, fire and life-safety functions, the benefits of systems integration include: Increased data and analytics to garner a holistic, streamlined understanding of how systems function and how to improve productivity Ability to track usage to increase efficiency and reduce operational costs Enhanced occupant experience and comfort Increased productivity and workflow to support business objectives Smart-ready, connected environment that can support future technology advancements Q: What lesson or action point should a building owner/operator take from the survey? How can the owner of an existing building leverage the benefits of the smart building environment incrementally and absent a complete overhaul? Lisa Brown: Johnson Controls Energy Efficiency Indicator found that 77% of organizations plan to make investments in energy efficiency and smarter building technology this year. This percentage demonstrates an increased understanding of the benefits of smart buildings and highlights the proactive efforts building owners are taking to adopt advanced technologies. There is an increased understanding that buildings operate more effectively when different building systems are connected As smart buildings continue to evolve, more facilities are beginning to explore opportunities to advance their own spaces. A complete overhaul of legacy systems is not necessary as small investments today can help position a facility to more easily adopt technologies at scale in the future. As a first step, it’s important for building owners to conduct an assessment and establish a strategy that defines a comprehensive set of requirements and prioritizes use-cases and implementations. From there, incremental investments and updates can be made over a realistic timeline. Q: What is the ROI of smart buildings? Lisa Brown: As demonstrated by our survey, there is an increased understanding that buildings operate more effectively when different building systems are connected. The advanced analytics and more streamlined data that is gathered through systems integration can provide the building-performance metrics to help better understand the return on investment (ROI) of the building systems. This data is used to better understand the environment and make assessments and improvements overtime to increase efficiencies. Moreover, analytics and data provide valuable insights into where action is needed and what type of return can be expected from key investments.
Across the country, law enforcement officers are finding it increasingly difficult to respond to the near overwhelming number of calls coming from security alarms. Police departments commonly define a false alarm as a call, which upon investigation, shows no evidence of criminal activity, such as broken windows, forced doors, items missing, or people injured. While false alarms bog down police, they can also negatively impact customers and integrators. End users can expect hefty fines for false alarm responses, and when these customers receive large bills from the city, many turn to installers, dealers, and even manufacturers expecting them to accept the responsibility and pay the check. What First Brought The Issue Of Alarm Verification To Your Attention? It is crucial to both see a situation and concurrently listen to any corresponding sounds to gain full insight I’ve been aware of the problem of false alarms for about 5 years. I believed audio capture, through microphone deployment, could be an active part of the solution when used as a second source for indicating ‘out of the norm’ activity and as an equal component with the video surveillance technology. In 2015, I found similarly minded security professionals when introduced to the Partnership for Priority Verified Alarm Response. After reading PPVAR’s paper on ‘Audio Verified Alarms Best Practices; [April 2015],’ I knew that the Partnership was on to something important. In our lives, two of the five senses we count on day-in and day-out are sight and sound. It is crucial to both see a situation and concurrently listen to any corresponding sounds to gain full insight. What Is The False Alarm Rate? In 2016, the International Association of Chiefs of Police reported that over 98 percent of all alarm calls in the United States were false. This number is obviously staggering, and something we need to work towards correcting. Why Did This Issue Resonate So Strongly With You? When I first investigated this issue, I was sure that the security industry would have already recognized this and was acting to ensure improved alarm verification, preferably through a combination of audio and video technologies. However, I quickly saw that this was not the case, or even close to the norm. I have questioned the rationale behind the lack of adoption and found the deployment of audio is often hindered by the concern of privacy. I’ve spearheaded many initiatives to explain the monitoring policies surrounding audio As CEO of Louroe Electronics, I’ve spearheaded many initiatives to explain the monitoring policies surrounding audio. I’ve had to reassure many security personnel and customers how the law supports the use of audio in public places as long as there is no expectation of privacy. By dispelling fears with facts around deploying and implementing audio sensors, customers can confidently include audio in their surveillance systems and gain a more effective security solution. Who Is Affected By This? Truth be told, everyone from the end user to the manufacturer is affected by this issue. Not to mention the strain this puts on law enforcement who are tired of ‘wasting time’ and effort out in the field on these nuisance alerts. When an end user receives a check for their false alarm, many of them will immediately blame the integrator and or the monitoring center for a faulty set up and management and expect the integrator to remedy the situation, including carry the burden of paying the fines. The integrator, on the other hand, will turn to the manufacturer, assuming faulty equipment and installation instructions; therefore, looking for reimbursement for the cost. What Is The Average False Alarm Fee? It depends on many factors, and especially your first responder assigned location for responseIt depends on many factors, and especially your first responder assigned location for response. According to the Urban Institute, fees generally range from $25-$100 for the first offense, rising as high as a few thousand dollars per false alarm if a location has a large number in a single year. What’s worse, in extreme cases, alarm systems may even be blacklisted by the police dispatch center if they have raised too many false alarms in the past. Why Do You Believe Audio Is The Ideal Technology For Secondary Source Verification? Video surveillance has been the main option for security monitoring and alarm validation for decades, however industry professionals are realising that video alone is not enough. Video only tells half of the story, by adding audio capture, the responsible party gains a turnkey solution with the ability to gather additional evidence to verify alerts and expand overall awareness. In reality, audio’s range is greater than the field of view for a camera. Sound pickup is 360 degrees, capturing voices, gunshots, breaking glass, sirens, or other important details that a fixed camera many not see. How Would A Secondary Source Verification System Work With Audio? Using a video monitoring solution equipped with audio, the microphone will pick up the sounds at the time a visual alert or alarm is triggered. If embedded with classification analytics, the microphone will send alerts for specific detected sounds. The captured audio, and any notifications are immediately sent to the monitoring station, where trained personnel can listen to the sound clip, along with live audio and video from their station. When law enforcement receives a validated alarm, they can better prioritise the response From here, an informed decision can then be made about the validity of the alarm, along with what the current threat is at the location. If the alarm is in fact valid, the information is then passed along to the law enforcement within minutes. When law enforcement receives a validated alarm, they can better prioritise the response. It also provides more information in a forensic evaluation. Are There Any Additional Resources You Would Suggest Looking Into? Yes, we would suggest looking into the following to see a few different perspectives on the matter: NSA Support For 2018 Model Ordinance For Alarm Management and False Alarm Reduction Partnership for Priority Verified Alarm Response Support for the Term “Verified Alarm” and Prioritising Verified Alarm Responses Urban Institute Opportunities for Police Cost Savings without Sacrificing Service Quality: Reducing False Alarms
As the world continues to become more connected, it’s becoming increasingly important to adjust security and safety procedures in the workplace. But today’s ever-evolving office environment can present unique safety and preparedness challenges. No two businesses are exactly alike, with some located in numerous buildings or spread out across campuses, while others have employees that frequently journey from different locations, work remotely or travel internationally. With this shifting environment, Rave Mobile Safety’s recent Workplace Safety and Preparedness survey asked over 500 full-time employees in various industries across the United States about their views on safety at work and emergency preparedness. Preferred Safety Measures Only 57 percent of respondents indicated that their workplace currently had preparedness drills in place for critical situationsThe survey looked at how employees and companies respond to various workplace emergencies: workplace violence, active shooter, medical emergency, fire, hazmat incidents, weather events and cyberattacks/system outages. Respondents provided insight on the current state of safety in their workplace, as well as how they want to be contacted when an emergency occurs. Though opinions on the preferred safety measures differed between generations and also between on-site and offsite workers, one fact remains consistent: there is much to be done to instill a better sense of safety in the workplace. While the findings show that employees feel safe in their workplace, only 57 percent of respondents indicated that their workplace currently had preparedness drills in place for critical situations. Quick Thinking Of the plans currently in place, excluding fire, 57 percent of the other major emergency plans were rarely or never tested. With so few drills in place, employees are left not knowing the best ways to respond to emergencies like weather events or hazmat incidents or if their employer recommends a certain response to situations like medical emergencies. Testing these plans is essential so that all employees, whether they are new to the company or not Even if plans are in place to begin with, not ensuring your employees understand and are comfortable with how to react to certain situations, can put the organization in harm’s way. Testing these plans is essential so that all employees, whether they are new to the company or not, have the appropriate response top of mind and their actions become second nature during a situation that will likely require quick thinking. Workplace Violence Instilling regular practices will only further ensure that responses will happen seamlessly, regardless of the emergency. Beyond the general awareness of drills and practices, most surprising in the responses was the fact that 34 percent of female respondents were unaware of workplace violence emergency plans. This is particularly shocking because workplace violence is the second leading cause of death for women in the workplace, according to the U.S. Bureau of Labor Statistics. This shows an obvious lack of preparedness from organizations. It’s immensely important that employees to understand the relevant dangers of the workplace, especially when alternative could have a fatal result. The differences between baby boomers and millennials in the workplace is a common barometer showing how the workplace is continuing to change. Emergency Plans Workplace violence is the second leading cause of death for women in the workplace, according to the U.S. Bureau of Labour StatisticsWhat may have worked for previous generations must be reworked and adjusted so every generation is made aware of and understands the plans and procedures in place. These changes can help make workplace safety plans fresh and continuously relevant. With that in mind, millennials currently represent the largest segment of employees unaware of emergency plans for major workplace emergencies. 38 percent of this age group are unaware of existing emergency plans, compared to just a 28 percent average of employees over the age of 35. This could be associated with the fact that some organizations are not communicating plans with newer employees or even that organizations that employ a significant number of millennials might not have plans in place at all. Affecting Everyday Work If the newest generation is unaware of these plans, then it is only a matter of time before Generation Z enters the workforce and is in even worse position when it comes to emergency awareness. The survey results showed that on average, workplaces use two methods of communication for emergencies Feeling safe and secure at work should not be something that workers need to focus on, however more than a quarter of respondents that work remotely said that worrying about safety is exactly what is affecting their everyday work. With that in mind, it’s even more concerning to see that there seems to be a clear divide between current methods and preferred methods of communication during an emergency. The survey results showed that on average, workplaces use two methods of communication for emergencies, with the top two being intercom system announcement/building alarm (27 percent) and email (22 percent). Mass Text Messages At first, these methods seem to cover both remote and in-office employees, but survey results actually showed that both groups preferred and would be better reached during other methods. While email is the second most common emergency method currently in place by organizations, it actually ranks as the fourth most preferred method at a mere 11 percent. Even with a clear preference towards communication via mass text messages by respondents (39 percent of remote workers prefer this method), less than 20 percent of companies actually take advantage of this technology. This clear disconnect shows that organizations must find what works best for their employees instead of using methods that were previously established or that are just currently being used. Preparedness Plans What remains important for organizations, regardless of size or industry, is to keep emergency preparedness plans ever evolving Communication can not only be essential to alert employees to everyday situations, like office closures, but it is also imperative in preventing emergencies to escalate when they do occur. Although this survey discusses the current state of safety in the workplace, it’s that the disconnect between employee perceptions and employer polices that’s the most concerning. Companies need to take steps to understand how their employees would like to be reached during an emergency, as well as how employees would also like to reach out to management to report their own concerns. What remains important for organizations, regardless of size or industry, is to keep emergency preparedness plans ever evolving and well communicated, so your employees are confident in the emergency plans in place. By proactively planning and practicing for emergency events through table top exercises and drills, employers can demonstrate their commitment to employee safety and preparedness and build employee confidence.
Time for an indepth review of IFSEC 2019 in London. This show had fewer exhibitors than previous shows, and the ‘vibe’ was definitely more low-key. Fewer exhibitors meant larger aisles and plenty of room to breathe, and the slower pace provided time for exhibitors to reflect (often negatively) on the return on investment (ROI) of large trade shows. There was little buzz on the first day of the show, but spirits picked up on the second day (when, not coincidentally, some exhibitors served drinks to attendees at their stands). Enterprise security solutions One eye-catcher was smart wireless security provider Ajax Systems’ stylish black stand Many exhibitors compared IFSEC unfavorably to ISC West in the United States and even to Intersec in Dubai. Others seemed willing to be lured back to Birmingham (previous location for IFSEC) to participate in the upstart competitor, The Security Event, next spring. However, not all the IFSEC 2019 reviews were negative. Vaion made the most of their small stand toward the back of the hall. They experienced brisk traffic right up until the end of the show. Happy with the response, the provider of real-time enterprise security solutions reportedly has already committed to IFSEC 2020. Other exhibitors also made the most of their space at IFSEC; one eye-catcher was smart wireless security provider Ajax Systems’ stylish black stand. Vaion made the most of their small stand toward the back of the hall Latest new products Nedap launched a new product, AEOS 2019.1, that is five time faster and more stable than its predecessor. It uses HTML5 – no more reliance on Adobe. Feedback has been good. The company has also increased its integration of open security standards (OSS). Traka showcased smart lockers, which are modular, scalable, and staff can easily replace broken equipment. Product features can be adapted to specific sectors (i.e., retail, prisons). Traka spends 30% of its revenue on research and development, developing their own engineering. The company has seen massive growth in the UK and Europe. Hanwha Techwin lured visitors into the centre of their stand with drinks and ice cream, surrounded by the latest new products. Hanwha promoted their investment in a manufacturing facility in Vietnam and showcased Wisenet cameras with enhanced 4K images, digital auto tracking, and less motion blur for clearer images. Video verification product A multi-sensor model captures wide areas with a single camera. Hanwha also offered some value-priced cameras that feature easy self-install and are swappable. Optex launched a new product called ‘the Bridge’, a video verification product that bridges CCTV on a digital video recorder (DVR) to intruder alarms. Hanwha showcased Wisenet cameras with enhanced 4K images UK Surveillance Camera Commissioner Tony Porter announced ‘Security By Default’, a set of minimum requirements that will guarantee users that network video security products are as secure as possible in their default settings right out of the box. Hikvision promoted their support for Secure by Default and expressed hopes the initiative would be embraced by other companies and create a new best practice for camera cybersecurity. Hikvision also promoted their retail solution, which includes on-site redaction for GDPR compliance, shelf detection incorporating artificial intelligence, and use of heat mapping to analyze customer foot traffic. Generating revenue Safety and Security Things (SAST), another IFSEC exhibitor, is in the process of creating an ‘app store’ for the security market. Striving to achieve critical mass with participation by a wide range of systems integrators and manufacturers, SAST has a goal of launching to the public in Q1 next year in time for ISC West. Hanwha Techwin is among the players that have already joined the alliance A pilot version will debut this autumn, and they already have 26 apps and six camera manufacturers toward that goal. With a staff of 120, mostly based in Munich, SAST expects to begin generating revenue in 2020 and to grow rapidly. An investment by Bosch is financing start-up operations. Open Security & Safety Alliance (OSSA) is creating standards and a platform to enable the sale of apps in the security market. Large industry players Hanwha Techwin is among the players that have already joined the alliance, and OSSA is seeking to add other large companies, such as Axis, Genetec and Hikvision. Engaging integrators, app developers and software providers as well as camera manufacturers will generate widespread support to ensure the initiative succeeds. Although currently most OSSA members are based in the EU and Asia, it is a global organization open to any company in the world. Many large industry players are now missing from the IFSEC show floor; the most noticeable new abstainer this year was Milestone. And the downturn seems likely to continue: Exhibitors were largely noncommittal about returning next year, although organizers were urging them during the exhibition to sign up for 2020.
The 3rd edition of Intersec Saudi Arabia got underway with 111 exhibitors from 20 countries zooming in on the Middle East’s largest commercial security and fire safety market. Running for three days at the Jeddah Centre for Forum and Events, Saudi’s foremost security, safety, and fire protection trade show targets the Kingdom’s vast market which is estimated to grow at an annual compound growth rate of 7.7 percent over the next seven years. It was opened yesterday in a pre-show ceremony by Lt. Gen. Sulaiman Al-Amr, the director-general of Saudi Arabia’s General Directorate of Civil Defense. Economic Diversification Plans According to 6WResearch, homeland security and policing currently holds the lion’s share of Saudi’s market spend A report released on the side-lines of the show by consultancy firm 6WResearch said the total spend on Saudi’s commercial security, information security, homeland security and policing, physical and perimeter protection, and fire safety markets was worth US$8.5 billion in 2018, a five percent increase over the previous year. By 2025, the market will be worth US$14.4 billion, driven by a combination of increased investments in infrastructure in line with the Saudi Vision 2030, the stabilisation of oil prices, and the government’s ongoing economic diversification plans. According to 6WResearch, homeland security and policing currently holds the lion’s share of Saudi’s market spend, at US$4.6 billion in 2018. This is followed by information security (US$2.6 billion), commercial security (US$838 million), fire protection (US$273 million), and physical and perimeter protection (US$198 million). Integrated Platform The impressive opportunities are underlined by a long list of manufacturers and suppliers this week in the Red Sea port city, spearheaded by the show’s launch partners eager to boost business opportunities. Hikvision, the world’s largest video surveillance provider, is among these, and is putting the spotlight on its latest suite of technologies, much of which is powered by Artificial Intelligence and machine learning. Others include Al Alameya, Axis Communications, Bristol, Drager, Genetec, NAFFCO, Nedap, and ZMR. With 69 per cent international participation, more than 500 brands, and an enlightening three-day conference program, Intersec Saudi Arabia caters to growing demand for an integrated platform providing crucial access to one of the world’s most promising markets. Intersec Saudi Arabia is licenced by Messe Frankfurt Middle East, the organiser of Intersec in Dubai, the world’s largest trade fair for security, safety, and fire protection. Safety And Security Industries Intersec Saudi Arabia is a vital platform bringing together key stakeholders in the Kingdom’s security, safety, and fire protection industries" “Safety and Security is high on the agenda of Vision 2030 of the Kingdom of Saudi Arabia and there is a perennial requirement of safety and security products, fire protection and the accompanying innovations that are displayed at this event,” commented Zahoor Siddique, Vice President of Intersec Saudi Arabia’s organiser ACE Exhibitions. “Intersec Saudi Arabia, apart from targeting the five million population of the Western Region inclusive of the annual pilgrimage, round-the-year Umrah pilgrims, oil and gas installations, airports and seaports, the multitude of events taking place Kingdom wide, is the ideal meeting and networking showcase for safety and security industries.” Andreas Rex, Show Director of Intersec, added: “Intersec Saudi Arabia is a vital platform bringing together key stakeholders in the Kingdom’s security, safety, and fire protection industries. In its 3rd edition in 2019, it will once again be at the forefront of the latest technologies and solutions dedicated to meet the demand of the Middle East’s largest market.” Smart Patrol Solutions GET Group Holdings was among those launching new products in the Saudi market, including its latest Smart Patrol solution that assists law enforcement agencies by providing full 360 degrees surveillance, body-worn cameras, speed detection and violation as well as identification of wanted people and vehicles. GET also launched its AI-Powered process automation solutions to manage and optimize enterprise and government operations. Mrs. Maysoon Jamal, CEO of GET Group Holdings, said: “The Saudi security market is crucial to our business and our products especially for government and law enforcement agencies. We’re looking for great growth in three main categories: Secure card printing especially through our Heidi and GET/Toppan ID Card Printers, Smart Patrol Solutions, and Robotic Process Automation.” Promising Markets Intersec Saudi Arabia is held under the patronage of the Saudi Ministry of Interior, and supported by the Saudi Civil Defense Other exhibitors this week include Optex Europe Limited and Fiber Sensys, both of which recently joined forces to better serve Saudi Arabia and the regional market in deploying perimeter protection and intrusion detection systems. Intersec Saudi Arabia is held under the patronage of the Saudi Ministry of Interior, and supported by the Saudi Civil Defense. It features a three-day security and fire safety conference program operating under the wider theme of ‘Safety, Civil Security and Technology: Future Integrated Solutions’. Intersec Saudi Arabia 2019 covers the key product groups of Commercial Security, Information Security, Perimeter & Physical Security, Homeland Security & Policing, Fire & Rescue, and Safety & Health. The dedicated showcase caters to growing demand for an integrated platform providing crucial access to one of the world’s most promising markets.
OPTEX Europe Limited and Fiber SenSys Inc are joining forces in the Middle East to operate under a single entity to further strengthen their combined presence in the region and offer an even broader range of product solutions, with local representation in Saudi Arabia and in UAE. Both part of the OPTEX Group, a sensor manufacturer for 40 years, OPTEX Europe Limited and Fiber Sensys Inc have extensive expertise in deploying perimeter protection and intrusion detection systems in the Middle East. Intrusion Detection System By joining forces both companies will be able to provide their customers in the region with a stronger local presence and an enhanced product portfolio. From 1st April, the Fiber SenSys Dubai branch will be fully operational to manage customers’ needs in the region; product and staff support will remain the same. Optex and Fiber Sensys’ product offering complements each other to provide a multi-layered intrusion detection system “Optex and Fiber Sensys’ product offering complements each other to provide a multi-layered intrusion detection system,” says Masaya Kida, Managing Director for Optex Europe. “In Europe and Africa, our sales and technical teams operate as one and it was a logical step to create the same synergy in the Middle East.” Reliable Level Of Security “Most security projects in the region require a combination of detection technologies to achieve the most secure and reliable level of security,” adds Gaurav Mahajan, Divisional Manager for OPTEX in the Middle East. “It is great news that we can now provide our customers with fiber optic fence intrusion detection, surveillance RADAR, long-range LiDARs, PIRs and beam towers.” The combined team will be exhibiting at Intersec Saudi Arabia at the Jeddah Center between 14th and 16th April on stand A25.
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