HackerOne Hai Boosts Security Program Efficiency

HackerOne, the cybersecurity company dedicated to eliminating vulnerabilities through continuous testing, announced updates to its intelligent copilot Hai. Hai’s new program insights synthesize data across a customer’s programs, giving them instant understanding and actionable summaries of performance, results, and trends.

Now more seamlessly integrated into workflows, Hai continues to help customers save time by making it easy to understand comprehensive program data, improve team communication, and automate tasks for efficient vulnerability management. Customers are also using Hai more than ever, with adoption surging nearly 500% since April.

Impact of security program 

“Speed is critical for remediation, yet a lot of vulnerability management tasks are still manual and disjointed. Context gets lost, and security teams waste time searching for the information they need to make strategic decisions,” said Michiel Prins, Co-founder and Senior Director of Product Management at HackerOne.

“Hai’s program insights solve this by giving customers instant visibility into the right trends so they take action on what will make the biggest impact for their security program.”

Human-in-the-loop approach

Hai’s human-in-the-loop approach enables customers to take faster strategic action while eliminating repetitive, manual tasks during vulnerability management. With Hai’s support, customers:

• Strengthen their understanding of program data. Hai can summarize lengthy vulnerability reports into actionable takeaways. Program insights offer at-a-glance visuals to quickly benchmark performance against platform data or detect patterns like reoccurring security risks for more consistent remediation strategies.
• Improve communication and collaboration across stakeholders. Hai offers writing assistance to help customers craft clear and concise messages to security researchers and internal teams, including language translations, grammar, and tone suggestions. 
• Accelerate remediation with contextual suggestions and custom Hai “Plays.” Hai automatically adapts to offer relevant follow-up suggestions within existing workflows for deeper insights. Hai Plays also eliminates repetitive tasks by allowing teams to build custom workflows informed by their organization’s unique domain knowledge and business processes.
• Automate workflows across the software development lifecycle. Hai can generate custom vulnerability scanner templates, including Nuclei and Burp Suite, to improve scanner consistency. Hai also integrates with HackerOne Automations for dynamic automation that adapts to changing conditions, reducing manual program work.

Cybersecurity posture

Hai helps customers get the most out of the HackerOne Platform, which offers bug-bounty programs

“When it comes to vulnerability management, we’re always looking for ways to make the process more efficient," said Clara Andress, Bug Bounty Operations Manager at Zoom. “Hai gives us actionable suggestions that have eliminated busy work, so we can complete tasks faster and think strategically about continuously improving our overall cybersecurity posture.”

Hai helps customers get the most out of the HackerOne Platform, which offers bug bounty programs, vulnerability disclosure programs (VDPs), pentest as a service, and AI red teaming. 

Hai’s actionable suggestions

This year, HackerOne has accelerated Hai’s evolution, focusing on greater independence, enhanced contextual awareness, and personalized insights. 

These advancements enable proactive, tailored recommendations that streamline vulnerability management workflows. Already, over half of HackerOne’s customers leverage Hai’s actionable suggestions and insights to boost efficiency and strengthen their security posture.