Xtract One Technologies has unveiled a new suite of features and performance metrics known as Mean Time to Secure (MTTS), now accessible across its SmartGateway, Xtract One Gateway, and Xtract One View platforms. This innovative MTTS metric provides security personnel with an all-encompassing, data-driven perspective on the efficiency of their entry screening programs.
MTTS embodies a combination of Mean Time to Detect (MTTD), gauging primary screening speed, and Mean Time to Resolve (MTTR), assessing the duration of secondary screenings. Together, they form MTTS: MTTS = MTTD + MTTR. This metric is consistently monitored within Xtract One View and extends across all connected systems.
Enhanced Screening Resolution
The update also introduces Divestor capabilities, enabling security teams to classify threats directly through the Console App during secondary screenings. As a result, real-time data on verified weapon instances, categorized by type, can be accessed on Xtract One View's dashboard. This feature streamlines audit-ready reporting for security leaders, eliminating the necessity for manual logs.
Peter Evans, CEO of Xtract One, commented on prevalent security metrics, stating that industry standards often focus on vanity metrics like throughput, which address only speed at primary screening points. Evans highlights that these do not comprehensively reflect security program efficacy. "By itself, throughput is a meaningless measurement," he emphasizes.
Comprehensive Security Insights
Security teams could observe how rapidly individuals passed through primary screenings
Evans elaborates, "A solution could have fast ingress but low detection, or fast ingress and high alert rates, presenting different narratives at secondary screenings. MTTS offers operators an all-encompassing outlook, transforming how security initiatives are evaluated and staffed."
Traditionally, security teams could observe how rapidly individuals passed through primary screenings; however, there was no framework to measure the holistic success of their security operations. Reports often emphasized throughput without correlating to the on-ground reality during peak gatherings or shift transitions. MTTS was created to bridge this gap, offering insights into real-time performance.
Adapting to Modern Demands
Practical instances of Xtract One's impact include an entertainment venue unable to confirm screening efficiency, a manufacturer without evidence of timely clearances, and a corporate team failing to report the duration and outcomes of secondary checks comprehensively. MTTS aims to address these challenges straightforwardly.
The September software rollout also introduces enhanced AI models for SmartGateway and Xtract One Gateway, enabling over-the-air software updates via Xtract One View. Additionally, Auto Pod Sync for Xtract One Gateway removes the complexity of manual configurations when deploying multiple adjacent systems. This update is available to all users of SmartGateway, Xtract One Gateway, and Xtract One View.
Xtract One Technologies announces the release of Mean Time to Secure (MTTS), a new feature suite and performance metric set available across its SmartGateway, Xtract One Gateway, and Xtract One View platforms, introducing Mean Time to Secure (MTTS) metrics. MTTS provides security operators a complete, end-to-end, data-driven view of their entry screening program's performance.
MTTS combines Mean Time to Detect (MTTD), which measures primary screening speed, with Mean Time to Resolve (MTTR), which measures secondary screening resolution time, into a single metric: MTTS = MTTD + MTTR. The metric is tracked continuously in Xtract One View and available across all deployed systems.
Screening resolution time
The release also introduces Divestor enhancements that allow security staff to categorize threats directly in the Console App during secondary screening. Verified weapon counts by type feed in real time to Xtract One View's hero stats dashboard, giving security directors audit-ready reporting for executive leadership without manual logging.
"The security industry often defaults to “vanity” metrics, such as number of people per minute. These metrics do not tell the true and complete story. Throughput only tells you how fast people move through a single point - the primary screen," said Peter Evans, CEO of Xtract One. "By itself, throughput is a meaningless measurement.”
Long secondary screening takes
“A solution could have fast ingress, but low detection. Or, fast ingress and very high alert rates, which then defines a different story at secondary screening.”
“Throughput alone, or other single data point measures, do not provide the operator the full picture, and insights to outcomes; what happens after an alert, how long secondary screening takes, or what's driving time, or the end-to-end guest experience. Security speed and guest experience speed are not the same number, and as an industry has been measuring only one of them. MTTS gives operators the complete picture for the first time, and the data changes how security programs get evaluated, staffed, and improved.”
Multiple adjacent systems
Security teams have had visibility into how quickly individuals move through the primary screening point but no way to account for, or measure, the overall outcomes of their security program. Security staff have been reporting to their management teams on throughput rates while management noticed a difference between what the numbers showed and what the entry point experience actually felt like on a busy event night or a peak shift change.
Real Xtract One anecdotes include an entertainment venue that couldn't prove screening wasn't the bottleneck, a manufacturer that couldn't document that individuals were clearing security within an acceptable window, and a corporate security team that couldn't tell leadership how long secondary screening was taking or whether anything was being found. Mean Time to Secure was built to answer all of these questions.
The September release also includes continued AI model improvements for both SmartGateway and Xtract One Gateway, cloud-managed over-the-air software updates for SmartGateway via Xtract One View, and Auto Pod Sync for Xtract One Gateway, which removes manual configuration steps when setting up a fleet of multiple adjacent systems. The September software release is available to all SmartGateway, Xtract One Gateway, and Xtract One View customers.