Akershus Kollektivterminaler (AKT FKF), the operator for large transportation terminals in the Oslo region, such as the Oslo Bus Terminal and Aker Brygge Ferry Terminal, facilitates over 450,000 passenger journeys each day.
At the Lillestrøm Bus Terminal, a vital transportation hub, comprehensive surveillance for both indoor and outdoor areas is necessary to maintain safety and situational awareness. To address these needs, the terminal upgraded its monitoring capabilities with VIVOTEK's AI-driven security technology.
Challenges in Maintaining Safety
Prior to the implementation of VIVOTEK's solutions, Lillestrøm Bus Terminal experienced typical operational and safety difficulties common to bustling transit centers.
Limited visibility in both indoor and outdoor spaces hindered complete situational awareness
Limited visibility in both indoor and outdoor spaces hindered complete situational awareness, particularly in congested passenger zones and around bus platforms. Blind spots posed safety threats, increasing accident risks during bus departures. Moreover, inefficient incident investigation and high maintenance costs underscored the necessity for a more integrated and scalable surveillance system.
AI-Powered Surveillance Solutions
VIVOTEK enhanced the terminal's safety measures with an AI-powered security system to protect passengers, drivers, and staff while boosting operational efficiency.
The solution offers panoramic indoor monitoring, extensive outdoor coverage, AI-based search capabilities, and improved driver visibility. This security framework supports present operations and is designed for future expansion. The installation was executed by system integrator Nimbus Fiber AS and backed by Vicon Norway AS, VIVOTEK’s valued partner based in Oslo.
Comprehensive Monitoring Capabilities
Equipped with Edge AI analytics, these cameras automatically relay metadata to the NVR
VIVOTEK's deployment includes indoor CC9391-HV AI cameras for wide-ranging visibility and IB9387-EHTV-V3 AI cameras to oversee strategic outdoor spots, such as areas behind buses and nearby stops.
This configuration elevates situational awareness, covering traffic flow and passenger movement. Equipped with Edge AI analytics, these cameras automatically relay metadata to the NVR, while VSS furnishes a unified interface, allowing efficient use without additional software. VIVOTEK Deep Search further facilitates quick incident investigations by enabling operators to swiftly locate people, vehicles, and occurrences.
Enhancing Safety and Reducing Costs
To boost on-site safety, RX9502 Video Receivers have been installed across all 16 bus platforms, supplying drivers with real-time rear-view footage to minimize blind spots and avert accidents.
Replacing traditional PCs with RX9502 units reduces overall costs, system maintenance, and increases system stability, with RTSP streaming ensuring seamless video delivery. Additionally, the system, centered around a VIVOTEK NVR, supports centralized monitoring, scalability, and secure data sharing through a VSS Server environment.
Long-Term Benefits and Future Plans
VIVOTEK's AI solution has delivered significant benefits to Lillestrøm Bus Terminal, including enhanced safety, improved incident response times, and a stable, low-maintenance design. The scalable infrastructure sets the stage for future advancements, with plans to deploy VORTEX Connect for seamless integration and flexible access to additional terminals, ultimately reducing operational costs.
"This project has delivered exactly what we were looking for: improved passenger and driver safety combined with a solution that is scalable and future-proof," said Jafar Altememy, CEO of AKT, and Roy Helge Solvang, Project Manager at AKT, highlighting the alignment with AKT's long-term development plans.
Akershus Kollektivterminaler (AKT FKF), which operates major bus and ferry terminals in the Oslo region, including Oslo Bus Terminal and Aker Brygge Ferry Terminal, serves over 450,000 passenger journeys daily.
Lillestrøm Bus Terminal, one of its key transportation hubs, requires comprehensive indoor and outdoor monitoring with real-time visibility into potential incidents. To enhance safety for passengers, bus drivers, terminal staff, and others on-site, while expanding surveillance coverage across multiple locations, the terminal was upgraded with VIVOTEK’s AI security solutions.
Challenge
Before the deployment of VIVOTEK’s solution, Lillestrøm Bus Terminal faced several operational and safety challenges typical of busy transportation hubs. Limited visibility across both indoor and outdoor areas made it difficult to maintain full situational awareness, particularly in high-traffic passenger zones and around bus platforms.
Blind spots behind buses posed safety risks for both drivers and passengers, increasing the risk of accidents during departures. In addition, incident investigations were time-consuming due to the lack of efficient search capabilities, while traditional system architectures required higher maintenance efforts and costs. These challenges highlighted the need for a more intelligent, integrated, and scalable surveillance solution to enhance overall safety and operational efficiency.
Solutions
VIVOTEK implemented an AI-powered security solution to enhance passenger and driver safety while improving operational efficiency.
The solution integrates panoramic indoor monitoring, comprehensive outdoor coverage, AI-powered search, and enhanced driver visibility, establishing a modern security foundation that supports both current operations and future expansion. The project was delivered by system integrator Nimbus Fiber AS and commissioned by VIVOTEK’s long-term Oslo-based value-added distributor and partner Vicon Norway AS.
Key outdoor locations
VIVOTEK delivered comprehensive coverage across both indoor and outdoor areas. Inside the terminal, CC9391-HV 180° panoramic AI cameras provide wide-area visibility across passenger zones, while IB9387-EHTV-V3 AI cameras monitor key outdoor locations, including areas behind buses, nearby bus stops, and the employee parking area. Together, these cameras enhance situational awareness of traffic flow, passenger movement, and safety incidents.
Building on this foundation, all cameras feature Edge AI analytics, with metadata automatically sent to the NVR, while VSS serves as a unified interface without requiring additional software. Leveraging this AI-powered data, VIVOTEK Deep Search further enables fast and efficient investigations, allowing operators to locate people, vehicles, and incidents within seconds.
Enhancing safety with RX9502 video receivers
To strengthen on-site safety, RX9502 Video Receivers are deployed across all 16 bus platforms, providing drivers with real-time rear-view footage to reduce blind spots and prevent accidents. Replacing traditional PCs with RX9502 units also lowers total cost of ownership, reduces maintenance, and improves system stability, while RTSP streaming ensures smooth, low-latency video delivery.
Beyond on-site operations, the system is built around a VIVOTEK NVR within a VSS Server environment, supporting centralized monitoring and long-term scalability. VORTEX Connect is planned for future deployment, with the architecture designed for seamless integration, enabling flexible access, extended AI services, and secure data sharing without infrastructure changes. Future expansions can further connect additional terminals to the central VSS Server via OpenVPN, positioning Lillestrøm as a centralized hub while reducing overall operational costs.
Key benefits achieved at Lillestrøm
With VIVOTEK’s AI solution, Lillestrøm Bus Terminal has achieved multiple benefits:
- Improved passenger and driver safety
- Clear visibility behind buses at every platform
- Faster and more efficient incident investigation
- Stable, low-maintenance system design
- Scalable, future-ready surveillance architecture platform
Result and customer feedback
“This project has delivered exactly what we were looking for: improved passenger and driver safety combined with a solution that is scalable and future-proof. With intelligent search capabilities and a robust system architecture, the solution is well aligned with AKT’s long-term development plans. The goal is to ensure safety for travellers, bus drivers, employees at the terminal and everyone who travels in the area – i.e. Everyone should feel safe,” said Jafar Altememy, CEO of AKT, and Roy Helge Solvang, Project Manager at AKT.
